Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Address: Rajkot, Gujarat, 360001

I have surrender my landline phone number [protected] in raiya exchange rajkot on 11 june 2018 vide receipt number [protected] and also paid all the dues to bsnl but till date neither received any security deposit nor any correspondence request for early action i have filed complaint to bsnl through mail in october 2018 in this regard and also persued personally but all in vain. No response till date i smell some corruption process

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I had done a recharge of amount 446 on sep 21st 2018 expecting the promised data package for 72 days. But after 40 days the offer was withdrawn without prior notice. when contacted customer service they said that the offer was temporary and promotional. But this information was not given while recharging. I have lost my money as the data that was promised is not provided. Since it is a failure from the service provider, appropriate compensation has to be made.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Nov 19, 2018

Updated by nishan nazer over one week . there is no reply

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Address: Kottayam, Kerala, 686536

My landline[protected] has not been working for the past several months. We informed the fault and they came and rectified. But within two days, it went to back status of not working. My old mother does not know how to use and dial mobile phones. Land line is the only rescue for her. Please rectify my phone soon.
This phone is in mammood exchange of changanacherry taluk, kerala.

By joseph kurian

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Address: Chennai, Tamil Nadu, 600062

I surrendered my landline[protected] on march 31st 2018. The official in customer care said refund may take approximately six months and the amount was around 4100 rupees. Despite a few follow ups the only thing i keep hearing from the ae is funds are yet to be allotted by the government for deposit to be refunded. They don't know how long it will take and that for people whom refund request was raised in july 2018 are still in queue and mine was raised by them in september, so i have to wait. Requesting bsnl grievance cell to take this matter up immediately and credit deposit amount along with interest effective 01-apr-2018 to the mentioned bank account number directly at the earliest.

Regards,
N aravindakshan
Cell[protected]

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Feb 14, 2019

Updated by Aravindakshan N i am currently in Feb 2019, close to 11 months since surrendering my landline and the funds are yet to credited to my account. When asked the customer care and AO they said they are awaiting funds from Government. I hope i will get the money by this month end along with interest.

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Dear sir,
I have been facing broadband connectivity issue for last six months. Claimed about the same severel times. Still I am paying bill for nothing. They are not responding in correct way. Just for the sake of response they come and go. Cable is joined many times and not even covered it. Please do the needful to get me value for the bill I pay every month
Land line number [protected]

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Address: Hathras, Uttar Pradesh, 281306

Sir,
I have a postpaid connection No [protected] (UP west). I have been remitted my BSNL postpaid bill for Rs 117/- on 04 Nov 2018 through PAYTM. My BSNL account No is[protected]. But till date my bill is shown outstanding. Paytm receipt is enclosed for your ready reference.

Please look into the matter and resolve issue at the earliest.

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Hello,
The complaint is about BSNL cheating on its customer specifically me.
The minute i recharged my BSNL no. With 444 rupees, BSNL took my service which always showed network not available. I have complained to their customer care but in vain. They totally ignored and I have lost 444 and additional 37 rupees. They deliberately took my service by scamming me.
I request the forum to strictly take the complaint and Stop BSNL scam and cheating on its customers.
Thank You

Oct 28, 2020

Complaint marked as Resolved

The customer care called the further after the issue was resolved.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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Address: 500076

My mobile no. [protected], hyderabad, telangana.
My name is.: vilas chandra singh

This to complaint you that today i. E, on 8.11.2018, bsnl services have deducted rs.42/- from my prepaid mobile recharge amount.
This amount has been deducted without my permission, said for bsnl i tune., for whish useless scheme i never asked bsnl to provide.

Bsnl this kind of cheap kind of activity comes under the law provision
O[censored]ndue advantage, and misutilisation of consumer 's deposited fund.

Please arrange to refund my rs.42/- since i am not subscribed for such a useless scheme.

Vilas chandra singh
Cell : [protected]

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Dear sir / madam, Deactivate dil dosti chatting on my mobile no:[protected] on my bsnl sim. i have not subscribed to Dil Dosti chatting. Automatically Rs 3 is getting debitted every 3 days. We request to deactivate the Dil Dosti Chatting immediately without any further delay to my mobile No: [protected]. Already debited till date RS 6. Also confirm by SMS once done. REGARDS VIJAY...

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I use dual sim so did not have many issues. But now my bsnl sim doesn't allow outgoing calls and no sms service too. I don't know what to do.

Do i have to change sim!! If yes, then what's the process. My bsnl sim is of orissa and i am staying in mumbai, maharashtra. I don't know wat to do over here.

Its been happening since 6 months now that neither i could send sms nor i get to call. But incoming is okay. Even this is my registered number from bank so until now thr was no issues but now i am having issues in transaction also.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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Address: Jaipur, Rajasthan, 11

Telephone number[protected] is billed for 170+170+70 for hmod charges, hmvod and hgod wrongly without subscribing. I am senior citizen aged 85 years. Please remove the charges from the bill otherwise the services of this telephone will not be availed further.

Also please unsubscribe the above unwanted services forthwith.

Radhey shyam maharwal

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I activated my sim around 4 days. The network bar is full but cannot call or use internet. Its been 4 days long. Nothing is being fixed. Everytime i call throug this network they say service is unavailable. Cannot even contact the service center as the complaint portal is too much complex. Need help. Should i just stop using the network. As i've wasted it.

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Address: Chittoor, Andhra Pradesh, 517325

I, gollapinni vijayakumar residing at krishna nagar, madanapally, chittoor district, andhra pradesh. I have visit thirupathi on 31st october, 2018. Unfortunately i have lost my mobile handset along with my bsnl sim card no. [protected]. I want to block the sim card so that no one misuse it. I request you to block my sim immediately. If any quary please contact this
Temporary mobile no. [protected]

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Address: Pune, Maharashtra, 411037

We had a bsnl landline and broadband connection from few years. The connection suddenly stopped working. We connected with bsnl and filed multiple complaints. They nothing to resolve the issue. After 6 months of paying useless bills, we removed the connection.

We applied for new connection in september, 2018. Its been 2 months but there is no progress yet. We don't have a landline and broadband connection.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Nov 06, 2018

Updated by djain6788 To connect with me, please contact: [protected]@gmail.com (Cell: [protected])

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I have submitted request letter to disconnect my landline bearing number [protected] including broadband connection on august 2018 and till date they have not disconnected my land line connection and bill received upto date. I have repeatedly requested the concerned but till date the land line connection has not been disconnected by concerned authorities. It is requested that necessary instruction may please be issued to the concerned authorities to disconnect land line connection on priority to avoid unwanted correspondence against the subject matter with bsnl. For which act of action it may reduce man power on bothside if action taken in time.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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P

Piety

from Chandigarh, Chandigarh

Nov 6, 2018

Request for call details (incoming & outgoing) on 30/10/2018 from 8.00 a.m. to 1.00 p.m.

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Piety's reply, Nov 1, 2018

Request for call details of landline number 0832 2600223 on 30/10/2018 from 8.00 a.m. to 1.00 p.m.

D

Dekivadiya Kirit

from Surat, Gujarat

Nov 6, 2018

This sim offer is not useful..
Not network in my village...
And the company give me free offer then i buy a new SIM...

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S

Shopizy

from Bhubaneshwar, Odisha

Nov 6, 2018

Security deposit not refunded till date and not showing any interest to do so

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R

rakeshwani

Nov 6, 2018

Hi,
From Last few months contentiously I am getting fake calls from BSNL number even when I received the call no one speak.
Please let me know how can I stop this.
My mobile number is [protected]

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G

gopal5388

from Bengaluru, Karnataka

Nov 6, 2018

No network(signal) in BSNL SIM

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Address: Jabalpur, Madhya Pradesh, 91

Website: No

Sir,
I intend to state that i am in a dire need of a bsnl number of bhawani mishra builders who are renowned builders and developers of jabalpur (M. P.).
Their old bsnl number was[protected].
Sir, kindly fetch me the new recent bsnl number of the above number.
My email id is [protected]@gmail.com
My mobile number is [protected].

Thanking you,
With regards,
Ajoy ghosh

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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N

Neeraj500

from Noida, Uttar Pradesh

Nov 6, 2018

Please block my sim. My phone number is [protected]. I have lost my mobile and the sim is still active. please do the needfull and kindly send a confirmation mail back to me to the above email id.

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S

swatantra srivastav

from Lucknow, Uttar Pradesh

Nov 6, 2018

I am a BSNL user and By mistake my BSNL sim was blocked. I want to unblock my sim. My BSNL sim number is[protected] and the mobile number is [protected]. Please help me to unblock my sim and bring me to restart my mobile number. Please help me about how can I do this?

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B

Bhargavi sai

from Bhimunipatnam, Andhra Pradesh

Nov 6, 2018

I am Bsnl prepaid customer and I got a message that u have subscribed health service and charged 30/- from my prepaid number. actually I have not subscribed any service although am trying to unsubscribe it but it is saying temporary error. Please unsubscribe my service and send my money back as soon as possible.
Thanks and regards
Bhargavi

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Website: www.consumercomplaints.in/new_complaint

Respected sir,
I am megha gaijwad from satara, maharashtra.. My bsnl no. Is [protected]. Because of some issues and problems i really want incoming outgoing calldetails.. I want the call details from 12th october to 30th october.. Please send me the details as soon as possible.. My email id is [protected]@gmail.com
If you want any information about this no please ask me..
Regards,
Megha gaikwad

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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T

tensing

from Ernakulam, Kerala

Oct 31, 2018

I am Tensing from Ernakulam, My phone number is [protected] . Today 26.10.18 morning( at 08.00.49.0) I recharge mo to my number Rs.220/- through online bsnl portal. but it is mistaken to another number [protected].

Reply

tensing's reply, Oct 26, 2018

Iam Tensing from Ernakulam, today morning 8.00 hrs. I recharge fro Rs.220/- through bsnl online portal to my number 9495527049 . but it is mistaken to 9495520749 . Transaction ID is IGAEQHTEGH bank ref. number is 632826717 of SBI

K

Khushiverma807

from Gurgaon, Haryana

Oct 31, 2018

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Address: Sambhal, Uttar Pradesh, 244412

Website: bsnl.co.in

Dear team,

Still waiting for your reply.
[protected] also raised, as previous one was resolved again without any confirmation from customer side.

Regards, mohit

On mon, 29 oct 2018 at 13:43, mohit garg wrote:
Dear team,

Please review the request for[protected].

If you are not the correct recipient of the email, please send me the escalation matrix as nobody wants to correct the issue since many days now...

—
Regards-
Mohit garg

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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S

Sidhant Digal

from Bhubaneshwar, Odisha

Oct 30, 2018

[protected]

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Address: 560068

Please deactivate my bsnl Sim because i have lost my phone on 29/10/2018. Its highly urgent to deactivate. Please do it as soon as possible. I tried calling customer care they are not taking care for this, they provided me a pondicherry customer care number - [protected] but its coming switch off all the time.My all payment mode is linked with this number. It is a pondicherry number.My number is - [protected]. Please deactivate it. It highly in priority.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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M

manuuana

from Chennai, Tamil Nadu

Oct 31, 2018

Today bsnl deducted my money 7 rupees without any action from me, such things are occurring frequently and I have suffered loosened my money about 100 rupees, I want my money back into my account with fine for the disastrous services of bsnl, customer care doesn't respond to my problems at all
My prepaid mobile number is [protected]

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manuuana's reply, Oct 17, 2018

I want my money back with fine

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Address: Gurgaon, Haryana, 122015

Telephone[protected] is dead since 16.10.18 (14 days). Complaint lodged more then 15 times. All closed without verification. Sde (Palam vihar) is not attending any call. No senior officials contacts or email are available on website. Please help. Being a loyal to govt. I am writing otherwise no body can save bsnl for its suicide.

Vijay singh kotwal
[protected]

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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N

nidhiagr142

from Varanasi, Uttar Pradesh

Oct 30, 2018

Main account balance deducted â‚¹7 on 22-10-18 on just receiving a service call. I have not given any reply for service activation though reply has been recorded and service has been activated.
Company has fraud IVR system settings. I want refund of the same with inconvenience fine of same amount.
Mo. [protected]

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M

M S Mane

from Vadodara, Gujarat

Oct 31, 2018

I have already submitted application for surrendering Bsnl landline no[protected].
Till date I have not received the refund amount.
Hence, pl tell me the present status.
Thanks
M S Mane
[protected]

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

File a complaint to Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 167

none receipt of security deposit after surrender of landline number 02812572054

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recharge expiry

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phone complaint

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refund of deposit delayed more than 7 months

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broadband connection unstable and slower than offered speed.

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payment of postpaid connection gsm

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data and networking

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unauthorised deduction of money

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deactivation of dil dosti chatting (54000*)

no outgoing calls or sms

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wrong charges for bsnl hungama

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service unavailability

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mobile lost - requesting to block bsnl sim 7901015441

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bsnl is not fixing existing landline connection and also not providing new connection

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disconnection of landline connection

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requisition regarding enquiry of a number

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need incoming outgoing details

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upw/co/2018/3272 | case closed without case actually resolved | 29-oct-2018

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I have lost my phone today redmi 4 on 29/10/2018.

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no support from bsnl gurugram

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