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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 17

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K
khanna1973
Dec 20, 2022
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BSNL pole dismantle

Address: 111A/403 80FT ROAD ASHOK NAGAR KANPUR 208012

It is easy to tell power lines apart from these types of lines - power lines are always higher up on the pole, they always have insulators, and they do not touch other lines. Cable and telephone lines are located further down the pole and are directly attached to power poles without insulators.

But we have too old and too dangerous telephone poles used for hanging high tension wires on the 80 Feet Road in front of our building...
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DebmalyaMukherjee
Dec 20, 2022
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Hi,
I am not receiving my upc code after sending "PORT [protected]" to 1900,
I am receiving messages as:

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

I have already connected with customer care regarding the issue before, and they asked me to wait for 72 hours. But it was of no use, still the same message is coming from 1901.

please look into the attachment for original reply from 1901.
+2 photos
Dec 22, 2022
Complaint marked as Resolved 
My UPC code successfully generated now
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    A
    Albina Ros
    Dec 17, 2022
    Dec 31, 2022
    This thread was updated on Dec 31, 2022
    Resolved
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    Resolved

    Emergency recharge was done but recharge is not successful. Kindly refund or activate this plan...
    +1 photos
    Jan 11, 2023
    Complaint marked as Resolved 
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    This is not successful yet. Please don't cheat
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      T
      Tanay Basak
      from Kolkata, West Bengal
      Dec 16, 2022
      Resolved
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      Resolved

      I am getting the following message from bsnl in connection with mnp.

      Your request for upc has been delayed. Please wait while your request is being processed.

      Request for upc for your mobile no. 98xxxxxxx could not be processed. Please retry after some time.

      Contacted customer care. The reply was that BSNL doesn't have any problame regarding the same.

      Asked to register the complaint and to send sms. They said there is no instructions to take as complaint for mnp.
      Dec 16, 2022
      Complaint marked as Resolved 
      Problame solved
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        D
        dd.Sharma
        Dec 14, 2022
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        Address: karnataka

        I have tried to generate UPC number 5 times, but every time getting below 2 messages

        1) Your request for UPC has been delayed. Please wait while your request is being processed.

        2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          A
          Annabsenapati
          from BARIPADA, Odisha
          Dec 13, 2022
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          Address: Odisha

          Honourable consumer complaints,
          Please help me from getting my UPC number. I tried to generate UPC code for port my number at least two month my money is deducted over two month but nothing happens I call customer care and go to bsnl office but nobody help me out.
          +1 photos
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            K
            kiran gangadhar
            from Hyderabad, Telangana
            Dec 8, 2022
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            Address: Bangalore

            I have tried to generate UPC number 5 times, but every time getting below 2 messages

            1) Your request for UPC has been delayed. Please wait while your request is being processed.

            2) Request for UPC for your mobile no. 90xxxxxxxx could not be processed. Please retry after some time.

            I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? but got reply that they don't know about issue and no timeline to resolve this issue
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              M
              Manikandan Sr.
              Dec 6, 2022
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              I have shifted my BSNL broadband connection to new location with help of BSNL representative of my area. Even after three months, address in bill is not updated with new location.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                A
                a_ilan
                Dec 5, 2022
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                Address: 12-A Cross, Indira Nagar First Stage

                For decades : BSNL is still charging Rs.1.20 per SMS : even in the whatsapp era. They are absolutely guilty-free for such stupid pricing
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  V
                  V. Sasi Kumar
                  from Ernakulam, Kerala
                  Dec 5, 2022
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                  Address: india

                  I tried to recharge my bsnl number [protected] via bsnl online portal.. but failed but cash has been deducted from my account... i know about the refund and all. but the problem is that, my transaction is showing as success .. The amount was 397. and transaction ID is TXE[protected] Thank you..
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    A
                    akappadath
                    from Secunderabad, Telangana
                    Dec 5, 2022
                    Resolved
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                    Resolved

                    Address: 303, Cresent Harmony Apts., Officers Colony, RK Puram, Secunderabad 500056

                    Good Evening,

                    I am writing to complain about the continued billing by BSNL even after services were discontinued. My mother had a land line[protected] and internet service from BSNL. Both services were discontinued in August 2022, instruments surrendered to BSNL and acknowledgements were obtained from BSNL.

                    However, BSNL continues to recover monthly charges through ACH from the bank from Aug 2022 till date even though services were discontinued in Aug. 2022. Complaints were made to BSNL by my sister-in-law who visited BSNL office in person but to no avail. BSNL continues to charge for discontinued services every month. To make matters worse, there is no mention of refund of security deposit for the landline which BSNL is holding.

                    Can someone take a look and stop this? You can reach me at [protected]@yahoo.com
                    Dec 21, 2022
                    Complaint marked as Resolved 
                    This relates to my compliant against BSNL for continued billing for services despite discontinuation of services (landline and internet) at my residence in RK. Puram, Secunderabad. The issue is not resolved and there is no communication from BSNL. I can be reached at [email protected]
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      M
                      Mohd Tousif
                      from Aligarh, Uttar Pradesh
                      Dec 3, 2022
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                      Address: Kharadi Pune

                      Hi team
                      My BSNL number [protected] (TN zone) have stopped working from last 3-4 days. It's active since I am regularly recharging it. Please rectify it asap.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        M
                        Manikandan Gurumoorthy
                        from Chennai, Tamil Nadu
                        Dec 3, 2022
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                        O/G Barred

                        My Landline#[protected] Outgoing has been blocked due to non payment of October 2022 bill RS. 388/- however my landline was dead due to cable issue for more than 15 to 20 days during the month of October 2022. I have already escalated multiple emails regarding this to BSNL and they have accepted to adjust October 2022 bill however my bill was not yet adjusted. As of now my bill was not yet adjusted. I am unhappy with BSNL service provider....
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                        R
                        Ramyad05
                        Dec 2, 2022
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                        My bsnl number is [protected].. suddenly a few days ago, it stopped working.. when I called the customer care, I was told to go and take a new sim card with the same number as the sim card was originally taken many years ago.. So, i went to a local bsnl office and took a sim card with the same number.. now there is only incoming facility, no outgoing facility, and no messages can be received or sent..
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          A
                          Arun Rangnath Gaikwad
                          Dec 2, 2022
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                          Address: Bsnl osmanabad
                          Website: Indiatab

                          Rs.141 recharge bsnl mobile unsuccessful date.4/10 /2022 .payemt not recived
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            M
                            Mahesh galagali
                            from Bagalkot, Karnataka
                            Nov 29, 2022
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                            Dear sir...i made recharge my BSNL mobile validity plan throw SBI Yono LITE App, on 03/11/2022 of Rs-107 amt debited my account successfully but not recharged my mobile number ..again on 09/11/2022 recharged amount of Rs-197 this also same as above. both recharges are amount deducting my bank balance but yet not be recharged my number .so i compliant register both SBI & BSNL and they replied me that by SBI amt transferred to Merchant (BSNL ) you can ask to BSNL Service provider. and in BSNL even any amount not be credited or recharged your number so you can ask to your SBI yono lite Service Provider. so my request you that both company are telling successfully transfer and recharge, , even yet not be my number recharged or amt refund by SBI bank.
                            +2 photos
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                              N
                              Narendrakurmi
                              from Vidisha, Madhya Pradesh
                              Nov 29, 2022
                              Resolved
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                              Resolved

                              Address: Vidisha Madhya Pradesh

                              Bharat Sanchar Nigam [BSNL] — Request for UPC could not be processed

                              Narendra Nitanjan
                              from Vidisha Madhya Pradesh
                              29/11/2022
                              I have tried to generate UPC number 11 times, but every time getting below 2 messages

                              1) Your request for UPC has been delayed. Please wait while your request is being processed.

                              2) UPC cannot be generated as there is an active request for the change of ownership for this number.

                              I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? but got reply that they don't know about issue and no timeline to resolve this issue.
                              +2 photos
                              Dec 13, 2022
                              Complaint marked as Resolved 
                              I was not helped in any way. i want to change sim to other network
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                F
                                Farhan508
                                from Mahua Kheraganj, Uttarakhand
                                Nov 28, 2022
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                                Address: Mahua, District-Vaishali, state- Bihar

                                Hi Team
                                As I can be your new customer but very disappointed by the bsnl staff because the staff was very rude and abusive.
                                Actually i called him for new connection and he told me to give me 2-3 days and after 3 days i called him back for update he told me some issue (bla bla) and told me to wait 2-3 days again i called him after 1 week he is saying wait for some more days then i asked him if you are not able to do, please tell then i will go with some other service as i am a working professinal and i need wifi on urgent basis so then he started misbehving me and using very abusive language then i told him i will compalin against him and he told me like nobody can do anything in bsnl. So guys If these type of behaviour is accepted in bsnl then i will never be part of bsnl anymore.
                                otherwise please take some action on this.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  S
                                  siddik91
                                  from Khargone, Madhya Pradesh
                                  Nov 26, 2022
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                                  Siddik Ahmad & Raheesa Ahmad
                                  Dayalpura Marg Gogawa, 451335
                                  Distt. KHARGONE, Madhya Pradesh
                                  Sub.: Renewal of the rental agreement.
                                  "Bharat Sanchar Nigam Limited"
                                  We are Siddik Ahmad & Raheesa Mustak Ahmad vendor no. is 5079030.
                                  BSNL installed Telecom Tower on our building roof at shahpura, Gogawa distt. Khargone .
                                  This is with reference to the rental agreement 10/11/2017 between us, the tenure of which expired on 9/11/2022. We submitted application latter on 16/09/2022 for renew rental Agreement to BSNL KHARGONE with 20% rent incensement as per pervious agreement.
                                  We visited BSNL KHAROGNE Office twice for renewal of the agreement But they said to us we didn’t get any response from BSNL INDORE so we will not renew agreement.
                                  We kindly request to you please renew agreement earlier otherwise we will provide our land to other telecom company.
                                  Please notify me about your action and if you have any questions or concerns, call me on [protected].

                                  Sincerely,
                                  Siddik Ahmad & Raheesa Ahmad
                                  Vendor NO. _- 5079030
                                  Contact no. – [protected]
                                  [protected]
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                                    S
                                    Suthiraj S
                                    Nov 26, 2022
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                                    I was contacted by a person called Karthik after I filed a complaint against FM mall money scam in your website and he informed me that he was your representative ( contact number [protected]) and I was asked to pay 10% fee and after I paid the amount he stopped answering my calls and I filed a complaint against him in your forum and after seeing the complaint he was angry and he told me nobody else is going to help you and he will ask the bank to send my money to charity
                                    If this person is your representative kindly take necessary action or help me get a refund of the fee I paid
                                    +1 photos
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