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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 17

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J
Japjot sifh
Dec 22, 2022
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Address: Chandigarh sector 21 h no.1031

Damaged pole, hanging can cause loss of life and property.
please remove the same
Pole in front of house no 1031 sector 21 ;b
Chandigarh
pin.160022
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    J
    Japjot sifh
    Dec 21, 2022
    Resolved
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    Resolved

    Address: chandigarh

    Dear Sir/ma'am
    There is pole in front of my house which is about to fall any time .I am a resident of Chandigarh, sector 21 b house no.1031
    pin code 160022.
    Please it is a matter of life and death as it can fall any time .
    before any mishape happens plses do the needful.
    I cannot describe the urgency of the matter.

    Regards
    Japjot Singh
    phone no.[protected].
    Dec 21, 2022
    Complaint marked as Resolved 
    Remove the damaged pole as soon as possible, lives of people are at risk. Sector 21 b Chandigarh Front of house no 1031
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      V
      Vicky455
      from Shimla, Himachal Pradesh
      Dec 21, 2022
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      Address: India

      I have recharged my number with data pack.The recharge was successful but the plan didn't activate.I have contacted bsnl customer care but they can't help.So please activate my plan or give my refund back.
      Number detail is in screen shot.
      +1 photos
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        K
        khanna1973
        Dec 20, 2022
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        BSNL pole dismantle

        Address: 111A/403 80FT ROAD ASHOK NAGAR KANPUR 208012

        It is easy to tell power lines apart from these types of lines - power lines are always higher up on the pole, they always have insulators, and they do not touch other lines. Cable and telephone lines are located further down the pole and are directly attached to power poles without insulators.

        But we have too old and too dangerous telephone poles used for hanging high tension wires on the 80 Feet Road in front of our building...
        +1 photos
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        D
        DebmalyaMukherjee
        Dec 20, 2022
        Resolved
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        Resolved

        Hi,
        I am not receiving my upc code after sending "PORT [protected]" to 1900,
        I am receiving messages as:

        UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

        I have already connected with customer care regarding the issue before, and they asked me to wait for 72 hours. But it was of no use, still the same message is coming from 1901.

        please look into the attachment for original reply from 1901.
        +2 photos
        Dec 22, 2022
        Complaint marked as Resolved 
        My UPC code successfully generated now
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          A
          Albina Ros
          Dec 17, 2022
          Resolved
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          Resolved

          Emergency recharge was done but recharge is not successful. Kindly refund or activate this plan...
          +1 photos
          Jan 11, 2023
          Complaint marked as Resolved 
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          This is not successful yet. Please don't cheat
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            T
            Tanay Basak
            from Kolkata, West Bengal
            Dec 16, 2022
            Resolved
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            Resolved

            I am getting the following message from bsnl in connection with mnp.

            Your request for upc has been delayed. Please wait while your request is being processed.

            Request for upc for your mobile no. 98xxxxxxx could not be processed. Please retry after some time.

            Contacted customer care. The reply was that BSNL doesn't have any problame regarding the same.

            Asked to register the complaint and to send sms. They said there is no instructions to take as complaint for mnp.
            Dec 16, 2022
            Complaint marked as Resolved 
            Problame solved
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              D
              dd.Sharma
              Dec 14, 2022
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              Address: karnataka

              I have tried to generate UPC number 5 times, but every time getting below 2 messages

              1) Your request for UPC has been delayed. Please wait while your request is being processed.

              2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                A
                Annabsenapati
                from BARIPADA, Odisha
                Dec 13, 2022
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                Address: Odisha

                Honourable consumer complaints,
                Please help me from getting my UPC number. I tried to generate UPC code for port my number at least two month my money is deducted over two month but nothing happens I call customer care and go to bsnl office but nobody help me out.
                +1 photos
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                  K
                  kiran gangadhar
                  from Hyderabad, Telangana
                  Dec 8, 2022
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                  Address: Bangalore

                  I have tried to generate UPC number 5 times, but every time getting below 2 messages

                  1) Your request for UPC has been delayed. Please wait while your request is being processed.

                  2) Request for UPC for your mobile no. 90xxxxxxxx could not be processed. Please retry after some time.

                  I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? but got reply that they don't know about issue and no timeline to resolve this issue
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    M
                    Manikandan Sr.
                    Dec 6, 2022
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                    I have shifted my BSNL broadband connection to new location with help of BSNL representative of my area. Even after three months, address in bill is not updated with new location.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      A
                      a_ilan
                      Dec 5, 2022
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                      Address: 12-A Cross, Indira Nagar First Stage

                      For decades : BSNL is still charging Rs.1.20 per SMS : even in the whatsapp era. They are absolutely guilty-free for such stupid pricing
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        V
                        V. Sasi Kumar
                        from Ernakulam, Kerala
                        Dec 5, 2022
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                        Address: india

                        I tried to recharge my bsnl number [protected] via bsnl online portal.. but failed but cash has been deducted from my account... i know about the refund and all. but the problem is that, my transaction is showing as success .. The amount was 397. and transaction ID is TXE[protected] Thank you..
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          A
                          akappadath
                          from Secunderabad, Telangana
                          Dec 5, 2022
                          Resolved
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                          Resolved

                          Address: 303, Cresent Harmony Apts., Officers Colony, RK Puram, Secunderabad 500056

                          Good Evening,

                          I am writing to complain about the continued billing by BSNL even after services were discontinued. My mother had a land line[protected] and internet service from BSNL. Both services were discontinued in August 2022, instruments surrendered to BSNL and acknowledgements were obtained from BSNL.

                          However, BSNL continues to recover monthly charges through ACH from the bank from Aug 2022 till date even though services were discontinued in Aug. 2022. Complaints were made to BSNL by my sister-in-law who visited BSNL office in person but to no avail. BSNL continues to charge for discontinued services every month. To make matters worse, there is no mention of refund of security deposit for the landline which BSNL is holding.

                          Can someone take a look and stop this? You can reach me at [protected]@yahoo.com
                          Dec 21, 2022
                          Complaint marked as Resolved 
                          This relates to my compliant against BSNL for continued billing for services despite discontinuation of services (landline and internet) at my residence in RK. Puram, Secunderabad. The issue is not resolved and there is no communication from BSNL. I can be reached at [email protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            M
                            Mohd Tousif
                            from Aligarh, Uttar Pradesh
                            Dec 3, 2022
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                            Address: Kharadi Pune

                            Hi team
                            My BSNL number [protected] (TN zone) have stopped working from last 3-4 days. It's active since I am regularly recharging it. Please rectify it asap.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              M
                              Manikandan Gurumoorthy
                              from Chennai, Tamil Nadu
                              Dec 3, 2022
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                              O/G Barred

                              My Landline#[protected] Outgoing has been blocked due to non payment of October 2022 bill RS. 388/- however my landline was dead due to cable issue for more than 15 to 20 days during the month of October 2022. I have already escalated multiple emails regarding this to BSNL and they have accepted to adjust October 2022 bill however my bill was not yet adjusted. As of now my bill was not yet adjusted. I am unhappy with BSNL service provider....
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                              R
                              Ramyad05
                              Dec 2, 2022
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                              My bsnl number is [protected].. suddenly a few days ago, it stopped working.. when I called the customer care, I was told to go and take a new sim card with the same number as the sim card was originally taken many years ago.. So, i went to a local bsnl office and took a sim card with the same number.. now there is only incoming facility, no outgoing facility, and no messages can be received or sent..
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                A
                                Arun Rangnath Gaikwad
                                Dec 2, 2022
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                                Address: Bsnl osmanabad
                                Website: Indiatab

                                Rs.141 recharge bsnl mobile unsuccessful date.4/10 /2022 .payemt not recived
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  M
                                  Mahesh galagali
                                  from Bagalkot, Karnataka
                                  Nov 29, 2022
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                                  Dear sir...i made recharge my BSNL mobile validity plan throw SBI Yono LITE App, on 03/11/2022 of Rs-107 amt debited my account successfully but not recharged my mobile number ..again on 09/11/2022 recharged amount of Rs-197 this also same as above. both recharges are amount deducting my bank balance but yet not be recharged my number .so i compliant register both SBI & BSNL and they replied me that by SBI amt transferred to Merchant (BSNL ) you can ask to BSNL Service provider. and in BSNL even any amount not be credited or recharged your number so you can ask to your SBI yono lite Service Provider. so my request you that both company are telling successfully transfer and recharge, , even yet not be my number recharged or amt refund by SBI bank.
                                  +2 photos
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                                    N
                                    Narendrakurmi
                                    from Vidisha, Madhya Pradesh
                                    Nov 29, 2022
                                    Resolved
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                                    Resolved

                                    Address: Vidisha Madhya Pradesh

                                    Bharat Sanchar Nigam [BSNL] — Request for UPC could not be processed

                                    Narendra Nitanjan
                                    from Vidisha Madhya Pradesh
                                    29/11/2022
                                    I have tried to generate UPC number 11 times, but every time getting below 2 messages

                                    1) Your request for UPC has been delayed. Please wait while your request is being processed.

                                    2) UPC cannot be generated as there is an active request for the change of ownership for this number.

                                    I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? but got reply that they don't know about issue and no timeline to resolve this issue.
                                    +2 photos
                                    Dec 13, 2022
                                    Complaint marked as Resolved 
                                    I was not helped in any way. i want to change sim to other network
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