Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My bsnl wimax id is cb10010243 is not working since last 1 week even after doing payment of 3290/- i have received the message from bsnl portal that payment received, got ref no also. This is the second time it is happening. Wimax used to close for 3 to 4 months and only i am paying bills. Last time also without using it i have paid 2719/- kindly refund at leat one amount and start my wimax
It is located at kharsia - chhattishgarh, net was coming from shakti exchange - chhattisgarh

This is to bring under your consideraton that after repetitive efforts i am not able to get upc code for my bsnl no, as i need to port my no to another service provider.
Its really frustating that how complex bsnl guys make which use to be a very simple process.
I have tried the process nearly 10 times and the customer care is also of no help.
I hope this acts as an eyeopener for bsnl and they stop using such ill market strategies to stop their existing customers from porting.

My mobile no: [protected]. I called customer care regarding my balance deduction unnecessary. They told that it is third party activation they are unable to process the refund, that is the flash message but previously i activated total dnd. They told me you are not activated total dnd bsnl message will come like that. I activated dnd for specifically not receiving charging messages. But they updated wrong.

Previously i got one more issue with bsnl 2 to 3 months back i recharged with bsnl self-service. I had a double deduction because of the portal issue. I called to care for the refund they take the complaint and told i will get the call from the technical team but they directly closed the complaint. After i asked they opened and closed again. Every issue they are doing like this. This is too bad that's why i made this complaint.

Bsnl provides internet connectivity via broadband connection and they mention upto 10 mbps till 35 gb, upto 2 mbps beyond but actually the end user get upto 1.5mbps till 35gb, upto 500-800kbps beyond and the speed vary from 10-100kbps and they mention 10mbps on document. As they mention on document the customer wants that same speed but they not provide it. Please do register this complaint so they provide the facility as mentioned on the document while they provide new connection.

Sir I have tried to recharge with ezrecharge on 29th september for Rs220 and Rs260 through sbi internet which was failed because I have wrongly noted the cell no as [protected] which is post paid! Even though I have tried to contact them through email given them the facts till now there is no response from them.Please do the needful. thank you sir! By P sekar, 34 ezhavar street, nagercoil k k dist Tamil nadu 629001 and email address is [protected]@ymail.com

I have lost my mobile along with my bsnl sim number [protected] while traveling form delhi to hindon. I have purched the sim from bangalore. I have tried to block my sim but i can't furtherhat to block my number and also request you that to issue me a dublipcate sim of my same number it plays an very important role in my life. Thanking you hope fully likely to get a respond from you

Dear sir,
I am not satisfy with your network
And, i am not able to send messages only for 1900... "message could not sent" is showing... Tried 10 time..., it is showing message sending failed but the charges are cutting
By speaking to customer care for solution... After multiple times they keep giving non sense / irrilavent solutions: -
1. That server is down.
2. I need to change message centre no.- did the same but no result...
3. I have to change the handset - tried but no result...

I am the resident of vasai road, palghar - maharashtra. We had cancelled our landline no.[protected]Account no - [protected]) on[protected]. The bsnl employee's behaviour towards us was very irresponsible and rude regarding bank account details. She also threatened to us that "i will see to it that you won't receive your security deposit" and it is happening as said. As per your terms deposit is to be refunded with 60 days from the date of cancellation. Its was informed to us by the kalyan head office that our line is disconnected. It is now more than 60 days we haven't received our deposit. Requesting you all to look into this matter. Its not the matter of rs.2000 its the matter of my country's pride that we trust our people and goverment of india. Thank you

Dear Sir,

On 22.09.2018 I have submitted the application for cancellation of my my Phone No.[protected] and surrendered the instrument duly obtaining the receipt. After Surrendering the DOT has given New Number [protected]. My intention is not allotment of new number but cancellation of old No [protected] immediately. Kindly do the needful as i have already submitted the Original cheque for Deposit Transfer.

[resolved] bsnl landline — phone dead for 4 days


Bommakuri prabhulingam submit a complaint
I am unable to know about this. There is a huge disturbance in land phone connection.

Name : dr. Mukesh dixit
Phone no:[protected]
Address : shri krishana hospital, nimodiya mod tonk road chaksu, jaipur

Please recify our problem as soon as possible.

Respected sir
I am using bsnl sim card in my phone and my no is [protected] in west bengal darjeeling. I ve already recharge my sim with rupees 200 but also from my phone there is not going out calls but in coming calls are available can you please check my outgoing calls because i 've try for several times but from my phone it is not going out calls i 've recharged also but the account is deactivated is telling can you please check is problem
Thank you

My number is [protected]. I am a bsnl prepaid customer. I have charged rs 30/- per month from 5567803, i got message from 5567803 from that "you are charged rs 30 for subscribing the service new_zindagirocks of validity 30 days. For de-subscribe send sms stop to 155223" called customer care on 1503. They are refusing to return my balance. Please stop all these. I don't want any subscription.

Respected sir,
I want to tell you that tower is installing in our place. Me and sorrounding people are living there, they only want to please kindly shift this tower from given place to other place. These tower are installing in residential area, this is also very near school, hospital, is living around there. Many old people already have health problem, if this tower will setup in this location, this will more affect, these people. This electromagnetic rays are very harmfull for these small school children and hospital patients. Etc. This is very near on side of busy road. These also not following rules of tower installation guide. If these tower will success to setup there then in future various diseases like cancer, tumer, birth defect, etc will comes in to existence. We people again kindly request to you, shift this tower installing into other place. Please help for atleast small childen and hospital patients.
Addresss where tower is installing - (Ganga mata mandir ke pass watika)

Please kindly shift in other location like of industrial area, or in vacant place where population is less or nill and please not nearby in school.

Please, please please...
So heartly thanks sir/mam
Yours faithfully
Om prakash pareek
Mo. Na. [protected]

This is with regards to employee by name, padmini, who works at 4th block jayanagar, bangalore telephone exchange office.
She's one of the most arrogant & rude person.
Do not have patience to answer customer queries who walk up to jayanagar office.
She do not bother to ask what is the issue, she starts howling, as if customers have encroached her property!.

Higher authorities at bsnl office, should help her with trainings on "how to handle customers & their queries".

This happened continously from 25august to 25 september still is going on.The cisf staff fraud me. His name is shrikant from rajasthan.he posted an add on olx to sell iphone 7 imei (protected).he sent me his adharcard so i trusted and fixed our deal i sent him 23000 via paytm.i have his adhar card and transaction details.now all i want is refund my money not phone.

My cellphone no. is [protected] a d it was post paid. However, just a day back, I got it changed to prepaid card and I inserted the new simcard given to me n my handset.

While trying to open the cellphone, display was SIM LOCK and it was asking for password. I have not put any password. How to reset it or how to unlock the SIMMy no. is [protected].

I called up customer care and there they found no prolem in my connection but I am not able to use my cellphone nor I am getting any calls or messages. All important documentations are verified through my cellhone no. Pl advice.

Dear sir / madam,
My land line number was total dead from last 2 months. I had already given written complain about dead land line number & give us re bet in our land line bill. But till date bsnl not taking any serious action on this.
From june-2018 we are facing this problem. 2 - 2 and more days continuously we book complain on tollfree number then line man come and fix this problem for 10 - 15 day again same problem occurs.in last month we book complain on tollfree number mr. Raghunath sande (Line man of bsnl) come & say don't book complain i will personally come solve ur problem we definitely give your re - bet in bill. By bsnl rull more 3 day land line is dead then you are eligible for re - bet in bill.
On[protected] we give written complain about dead land line & re - bet in bill. Now today again our land line was dead with this we are not making calls from land line to any other cellular phone, even not hear clear voice from both sides (On incoming & outgoing calls).

We are very very fad-up by this type of problem please we request you to solve this matter as soon as possible on high priority basis.
Thank you so much for specious time.
Ramnagar, dombivali.

Respected sir/madam,

I am sharad ramakant bhonsle, having the bsnl landline connection in my house and the landline phone number is [protected].
But, in the telephone bill, my name is printed as bhosale sharad ramakant.

And the address of my residence is not full as i need the full address for giving the bsnl bill as a resident proof for my passport application.
The full adress of my resident is:
759/126 b, flat no.5, vrundavankunj society, prabhat road, deccan gymkhana, pune - 411004

I want the changes in my name from bhosale sharad ramakant to sharad ramakant bhonsle.
And i want the address to be updated as i have mentioned above.

Kindly help me in sorting out this problem at your earliest. I will be waiting for your help in the form of solution for my problem.

Thanking you,

Sharad ramakant bhonsle

R/sir
It is submitted that you have recovered amounting to rs.236.61 against hangama-sac-9984 charges for move, game etc. Unnessarly in my telephone bill. I have no demand for above hangama. So i request you to kindly deactivate the same immediately. And amount adjust the my next telephone bill.
Telephone number[protected]
Account number [protected]

R/sir
Charges for rupees 236/- has been recovered form my telephone bill for the month august, 2018 unnecessarily without my demand of hungama-sac-9984 for games, movie etc. I have no required for this type of any demand of hungama etc.
This mount to rs.236/- phosly recovered in my telephone bill.
So i request you to kindly adjust my amount in next my telephone bill.
Taking you.
My telephone no. Is[protected]
Account number [protected]