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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 18

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B
Binod kumar vishwakarma
from Giridih, Jharkhand
Nov 11, 2022
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Upc code not sent

Address:Isri bazar dumri giridih jarkhand 825106

Bsnl service is very bad in my location and my no is port but not give me upc code and reply massage: UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance....
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A
Abhinav Manglik
Nov 9, 2022
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Upc code not generated due to come contractual obligation

Hi Team,

I am bsnl prepaid mobile customer with mobile number [protected].

I want to port out my number from bsnl to other network.
When I sent port sms to 1900 for upc code generation i receive reply that thereis some contractual obligation with the service provider.

For this I have called customer care multiple time from last 3-4 months and every time they day it will be revoked in next...
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M
ManasSagar12345
Nov 9, 2022
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Recharge not successful but money deducted

I made a recharge of ₹ 107 for my [protected] via mobikwik wallet + upi. My money got deducted but my number is still not recharged. Please recharge my number or at least refund my money. My order ID: MBK[protected] and operator reference ID is [protected]...
+1 photos
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M
Manikandan Gurumoorthy
from Chennai, Tamil Nadu
Nov 8, 2022
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Phone

Respected Sir/Madam,

My landline phone number[protected] was dead and not working for past 6 days. A complaint has been raised twice however the complaint has been closed without restoring my landline connection. My landline connection still dead as of now. I have re-raised complaint once again today through IVR. For past 4 months, each and every month my landline was dead for more than 15 to 20 days. Now in this month it's...
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K
Krishna satagopan
from Chennai, Tamil Nadu
Nov 8, 2022
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Faulty Telephone line

Address:1 First Main Road Indiranagar Adyar Chennai 600020
Website:Selfcare portal BSNL

Private and Confidential:
My Landline Telephone number[protected]BB Combo) connected to BSNL Exchange at Adyar Chennai is dead and there is no dial tone from the instrument. However, thanks to BSNL, Internet connection on this line, has been restored after four days.
However, I am not able to make or receive calls using this telephone to make or receive calls as there is no dial tone.
I am not able to lodge any...
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R
Ramyad05
Nov 8, 2022
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Sim suddenly stopped working since 2 days

Address:Andhra Pradesh

My bsnl sim suddenly stopped working since 2 days.. Other network sims are working fine.. Phone number is [protected]...
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J
jukku
from Bengaluru, Karnataka
Nov 5, 2022
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Online recharge - BSNL

I used my HDFC debit card to make an online payment for Rs 397.00 towards recharge of mobile no[protected] on 04Nov22. This payment was completed after receiving OTP from HDFC. My account has also been debited for the said amount. However BSNL have indicated the transaction has failed and recharge has not been effected.
Please look into the matter and do the needful to reverse the charges to my HDFC account.
Thank you.br...
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J
jukku
from Bengaluru, Karnataka
Nov 4, 2022
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Unsuccessful online recharge

MOBILE NO BSNL [protected]
Online recharge transaction for RS 397.00 using my HDFC Debit card has apparently not being succesfully completed as I have not received any payment update for the same from BSNL.
However my HDFC account has been debited for Rs 397.00.
Kindly check the matter and I seek a resolution at the earliest.
Thank you.
John...
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R
Rasthan sahar
Nov 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request Shift/Removal of telephone pole

Address:Kottal Paramba House, P.O. Nallalam

There is a telephone post just Infront of our property which remaining is creating problem in moving to and from the property . please contact in given mobile number for details...
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G
gaganmitruka
from Hanumangarh, Rajasthan
Nov 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid SIM UPC request could not be processed

After sending PORT request to 1900 I am received below 2 messages.
1. Your request for UPC has been delayed. Please wait while your request is being processed.
2. Request for UPC for your mobile no.********** could not be processed. Please retry after some time....
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K
KAMARUSHI RACHIT KUMAR
from New Delhi, Delhi
Nov 2, 2022
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UPC not getting generated for 9968273343

I have been trying to get UPC for a long while, but everytime I keep getting these two messages everytime :-

Your request for UPC has been delayed.Please wait while your request is being processed.

Request for UPC for your mobile no. [protected] could not be processed.Please retry after some time.

Pls Help
I need the UPC code...
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B
Bombok
Oct 31, 2022
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Not able to recharge through BSNL portal

Address:BSNL Varanasi UP East

I am trying to recharge stv_48 through Bsnl portal but it returns the message "Transaction faile due to invalid service class" I also tried from my Mobile But MMi coad says no bundle is included. this going on since three days pleas resolve my problem....
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K
kumaresh chatterjee
from Bahula, West Bengal
Oct 30, 2022
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Absurd billing

Address:B GARDEN/ SHIBPUR AREA, HOWRAH-711103

I got two post paid connections vide Nos. [protected] and [protected]on 24.09.2022 from BSNL OFFICE at B GARDEN, HOWRAH. the 1st one was used in little span from next day locally till 5th october, 2022 and thereafter, it was used in kashmir till 12th october, 2022. I can not understand how the bill was generated on 5th october amounting Rs.376/- which was paid on 25.10.2022 as on due date.
not this, the 2nd SIM was truely used from 06/10/2022...
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K
kumaresh chatterjee
from Bahula, West Bengal
Oct 30, 2022
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Absurd bill

Address:12/24 ,B G LANE, B GARDEN

I got two post paid connections vide Nos. [protected] and [protected]on 24.09.2022 from BSNL OFFICE at B GARDEN, HOWRAH. the 1st one was used in little span from next day locally till 5th october, 2022 and thereafter, it was used in kashmir till 12th october, 2022. I can not understand how the bill was generated on 5th october amounting Rs.376/- which was paid on 25.10.2022 as on due date.
not this, the 2nd SIM was truely used from 06/10/2022...
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Address:Plot no 7 , survey no 27, vijaynagar colony, ramnagar road picket secunderabad 500026

This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of parking problem of my vehicle . So I request you to remove or relocate this telephone pole from the front of my house .
Plot no 7, survey no 27, vijaynagar colony, ramnagar road picket secunderabad 500026,
For this I will be very thankful to you, please oblige.

Yours truly
Naveen...
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S
Shivlal Pitty
Oct 29, 2022
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Phone is not working / dead

Address:20.4.650 shah gunj

My bsnl landline phone connection is completely dead from last 2 months
Made several complaints but no response and also visited personally exchange but no onr giving respomse
As they say no technician's are available
Please help regarding this issue
As I'm paying regularly a bill ot this no.
Bsnl 040
24520810...
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G
Giri40
from Bengaluru, Karnataka
Oct 27, 2022
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Bsnl pole removal

Dear Authority,
This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of parking problem of my vehicle . So I request you to remove or relocate this telephone pole from the front of my house .
For this I will be very thankful to you, please oblige.

Regards,

Gurumurthy
Bommanahalli
Bangalore...
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S
shahrozaslam
from Budaun, Uttar Pradesh
Oct 27, 2022
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M not use my data in roaming l.

Address:Budaun Uttar Pradesh

I am from Uttar Pradesh but I have come here to work in Tamil Nadu but here my network is catching 3G but I am not able to use data in data roaming when I turn on the data then the data is not playing. Will this data work in roaming or not and if it does not work then tell me I will get my sim ported. I called on 1503 and [protected] but it is not responding....
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B
BalajiRamesh
from Neyveli, Tamil Nadu
Oct 25, 2022
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Not receiving the deposit for the surrender of my landline phone

Address:Neyveli Township

" I have surrendered my landline phone no.[protected] after taking FTTH connection. On 18th November 2020 a SMS was received that an amount of Rs, 1993/- was generated for refund. But however to till date 11.01.2021, the amount was not received."
The above complaint was not at all resolved. In the mean time I was asked to give a request, so that the amount can be credited to my FTTH account. I gave a letter to my home branch. They...
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A
Aji Ruth
Oct 25, 2022
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Removal of BSNL pole

Address:Opposite to Hocker school, Neyyoor post, Nagercoil, Tamil Nadu

Respected sir,
In below said residence address BSNL unused telephone pole exist in front of my house. It is obstructing the driveway and I'm facing problem driving my car into my property because of the unused pole in the below mentioned address. So I request you to remove the pole.

Address
A. Samuel Johnson,
Hocker Street (Opposite to Hocker School),
Neyyoor Post,
Nagercoil,
Tamil...
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