Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir/madam,

It is requested to delete the railway inquiry for the jolarpet no[protected]. This number belongs to the m/s sun beedi factory&jolarpet. They are receving unwanted calls dialy. Hence, it is requested to delete the contact no[protected] at the earliest pl.

V, nagarajan
Sde-bsnl,
Jolarpet
Tirupattur
[protected]
[protected]@gmail.com

I have recharged my prepaid bsnl number with rs.485 special recharge, from paytm yesterday i. E., 21st april 2018, 7:30am.
The amount got deducted and in paytm it shows success, however, i never got any recharge message from bsnl and the offer is not activated yet.

I have reached out to paytm customer care and they have confirmed that from their side the transaction is completed and gave me operator reference number. They claim that this is something that bsnl shares with paytm as proof of recharge success. Since bsnl has shared an operator reference number with paytm they claim that this recharge is a success and hence cannot reimburse the amount back to me.

Details :
Name: sharan murali
Order number : [protected]
Operator reference number :[protected]

Please look into this and get the recharge activated in my number.

Hi, my name is omar farooq. I am from srinagar and my bsnl cell number is [protected]. I have contacted customer care service and visited bsnl office almost a dozen of times but they couldn't resolve my issue. I was instructed to recharge few times which i did and still incoming on my cell number is barred. None of your employees seems to have any idea about resolving my issue. Kindly help

Dear Sir :

We came to know from bill that we are being charged GST.
With a view to avail input you are requested to mention our
GST No. as below :

Our GST No. 19AAAck2249L1ZB

Need your compliance in the matter

We came to know from bill that we are being charged GST.
With a view to avail input you are requested to mention our
GST No. as below :
br...

Dear sir,
I made my bsnl landline bill payment through canara bank netbanking, an amount of 225 should be credited from my account but bill did not generated.. It shows pending. And pay again. Please resolve my problem soon as possible.
Landline number:[protected]
Transaction no: fcdr[protected]
Bank transaction id: billdsk-ncnb[protected]-billdsk
With regards
R. Raghulnivas
[protected]@gmail.com

I recently upgraded my broadband plan to bbuld 1275, the plan says upto 10 mbps speed till 40 or 60 gb then the speed will be reduced to 2 mbps. It's completely a hoax, getting speed below than 2mbps, tried to complain about this via cust. Care. But no response. Usage till now is less than 20gb. Planning to switch to airtel. Worst experience. Clear case of miscommitmemt

Hi my mobile no. Is [protected]. I received a call from [protected] i just did cut the ph. N after that i received a msg
"you are subscribed for service vc app for 15 days. To unsub send sms stop to 155223."
Of 30rs deduction for some crap vc app bsnl service activation for 15 days. I called the customer care but they refused to accept my complain. I said to write down my complain in thier system, she said ok. You will receive a msg of this complain no. I didnt get any complain no. Msg.

My bsnl no is [protected]. It belongs to bihar circle and currently roaming in delhi.
The problem is outgoing sms always fails. I searched for messaging centre on bsnl website but could not find it. Customer care centre number does not work if mobile number is in roaming.

Please state bsnl messaging centre on your website or here. If there is another problem what can it be and possible solution for this.

My phone no[protected] is constantly found in fault position for getting internet service though i am paying regularly at highest plan. I often used to lodge complaint but silpukhuri sdo branch is so relunctant to rectify d error but they are perfect in closing my complaint that it was resolved. I am fade up with d situation for long period. So kindly engage some expert officer in silpukhuri sdo branch so that matter can be resolved early. Thanks

Hi,
Im living in sholinganallur. I expected that bsnl is good in network. But the worst part is that the signal is really bad. Inside buildings the signal drop is so bad, that we need to run out to the open to speak to people.

After so many complaints, its still the same. I am sure if bsnl signal problem is not rectified, there are lot of customers who have been using bsnl for so many years, will shift to another provider when the mnp comes into effect.

I kindly request bsnl to sort this signal problem at the earliest.

You are subscribed for service vc app for 15 days. To unsub send sms stop to 155223."
Of 30rs deduction for some crap vc app bsnl service activation for 15 days. I called the customer care but they refused to pay my money back this service we didn't activate this service even i don't have any android phone kindly refund my money back this type of thing customer will not tollerate stop stealing public money

I have a land line phone since 1992 at that time i was a govt servant. But land line services of bsnl staff is extreamly downward. When ever we go at the sto, bsnl to lodge the complain, no body has been found to receive the complain or they mere assure that will be resolved very soon.

I had a lodged complain of my land phone[protected] over telephone to the sto, gb bazar, agartala on 19th march 2018 at 11:37 hours to [protected], but they failed to compel my complain.

On 21.03.2018 i personally visited to the above address and request to resolve my land line phone problem. One mr tapas... Has said it will be in order with in a very short period of time.

That sir, my age about 83 years and age of my wife is 77 years, we not in a position to operate the mobile phone. We depends only on bsnl land line phone. I always feels proud having a bsnl land phone since 26 years long.

I even know that disconnection of land phone percentage increasing day by day. If this kind of services will continue some days more, i may in a position to surrender the land phone.

So my earnest request you to kindly take necessary action in this regard.

Yours truly,

Mrinal kanti bhowmik
Ex deputy secy,
Tripura legislative assembly
Shyamali bazar, agartala, pin 799006
Phone:[protected]Out of order)

I received a call from [protected] i just did cut the ph. N after that i received a msg
"you are subscribed for service vc app for 15 days. To unsub send sms stop to 155223."
Of 30rs deduction for some crap vc app bsnl service activation for 15 days. I called the customer care but they refused to accept my complain. I said to write down my complain in thier system, she said ok. You will receive a msg of this complain no. I didnt get any complain no. Msg.

I just received a call on my landline from [protected] claiming that they are calling from bsnl. They said, they are updating my broadband connection but for this i need to send sms to 5667 with "bvas". I think its a fake call but the point is, how they knew my registered mobile number? My details are leaked from bsnl to scammers? Bsnl should look into this matter asap.

I am having following nos.
[protected]
[protected]
[protected]
[protected]
All above nos. Are dead since 31st of march, for which we have registered complaints.
Complaint nos. Are ; — [protected], [protected], [protected], [protected].
All these nos. Are at a human medicines godown, which can cause problem to needy patient.
We would also like to bring in your notice that such problems occurs very frequently, and for that we are in continuous to the department. But nothing has been done so requesting you to look after our grievance at utmost priority.

Also would like to request you not to issue bill till the problem resolves.

Dear sir,
Ref;- landline no[protected] a/c no [protected]
I sadashiv vasudeo keer requesting you that
My address on land line bill is 424, nemale rd. Bhandarwadi a/p-adeli
Tal.-vengurla, dist-sindhudurg maharashtra
Pine code-416516 whichis incorrect please delete namle rd,
Correct address is
424,. Bhandarwada a/p-adeli
Tal.-vengurla, dist-sindhudurg maharashtra
Pine code-416516
Landline no [protected]
Name;- sadashiv vasudeo keer
Account no [protected]

I have surrendered my landline telephone no.[protected]Id.:[protected]) with all necessary documents in originals, such as, (1) all bills payable in advance i. E. Money receipt (2) registration card (3) first paid bill, which contains, security deposit of rs.3, 000/- (4) last paid bill before surrender of telephone (5) bt-92 (L), i. E. Recovery certificate of instrument issued by the jto, baranagar, kolkata 700036

The above original documents have been handed over to the aotr/nb-ii, bsnl, calcutta telephones, 58, raja dinendra street, kolkata 700006 on 01/12/2017
More than 3 months have been passed but till date i have not received my security money of rs.3, 000/-. Kindly expedite refund at an early date.
Thanking you,
Purnima goswami w/o late gobinda mohan goswami
J-3, shantaneer housing estate, 252, gopal lal thakur road, baranagar, kolkata 700036, w. B.

[protected]
14/04/2018

I had applied to disconnect broad band services from my bsnl no[protected]. Instead i applied, the department has disconnected my above no. Since i wish to continue the broad band services, therefore, i may please advised that what i to do.

I wish to add that the department has not yet refunded my security deposit.

Mages c kharkwal,
10-kurmanchal nagar,
Bareilly.

My landline service is dead since 7 days. As i trust and use landline phone a lot as my personal phone, it poses very much problem to us. I tried calling the customer service toll free number but no response.
Kindly consider the issue utmost important and take remedial measures to solve the issue.
Please take appropriate measures as soon as possible.

Hi,
My name is umar farooq, i am from srinagar. The incoming calls to my number [protected] are barred, i have contacted customer care for almost a dozen times and visited bsnl office srinagar as well. I have been repeatedly said that my number is the chemically alright but the fact is that the incoming call facility is barred. Kindly look into the matter....