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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

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Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 184

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A
aziz5253
from Kota, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very low speed in 3g plan

I had contacted customer care and they saifmd that by recharging by 1099 rupees you will get full unlimited 3g data without any reduction in speed. On 29 march i had recharged my mobile no
[protected] by rupees 1099. But i am getting very low speed. This is not fair. Bsnl customer care does not help me.
So i request bsnl customer care to take my problem seriously and solve my low speed problem...
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R
rush5897
from Songadh, Gujarat
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no network coverage from last five days

Address:411060

Dear sir
From last five days, there is no network coverage of bsnl in my area and because of this we are facing great problems from last five day.. Every month netwrk coverage is totally missing atleast for 7 days and nobody is listening to our complaints.. We called the nodal officer as well as the concerned authority of this area but no solution is there for our problem. Customer care service asked me to contact respective bsnl...
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S
shailesh_prajapati
from Bengaluru, Karnataka
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outgoing call/sms not working

Address:Allahabad, Uttar Pradesh, 273014

I am unable to make outgoing calls or send sms with my bsnl (Up east) number - [protected]. I tried calling their customer care number [protected], but it fails every time whenever i select any language to proceed further (With a message of invalid or no data selected).
I can't even check my balance with *123#. This is my primary number and my most of the works are in queue because of this issue. Since i don't live in up east now, so...
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R
ramesra
from Vellore, Tamil Nadu
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prepaid mobile wrong recharge

I have recharged wrongly rs.339 to the other number similar to mine thro' paytm against operators reference (Bsnl): [protected] on 28th march 2018.
Paytm advised me to contact the operator by quoting the said reference number.
There is no possible way to take up the claim thro' bsnl customer support. Request for the refund to my paytm account at the earliest by reversing the amount from the wrongly recharge done number....
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K
kailashprashadgupta
from Gurgaon, Haryana
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non refund of security deposit landline phone

I got disconnected land line phone[protected] installed at my residence 186 motimagri scheme udaipur
On 03may 2017, i surrendered the instrument and deposited in the bsnl store chetak circle udaipur
I have provided a cancelled cheque and requested cao, bsnl, udaipur to transfer the amount in my bank account.
As i have shifted to gurugram, i request for pay by bank transfer.
Bsnl has not been responding to my...
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P
premela rani senthil kumar
from Salem, Tamil Nadu
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job alert service deactivate - reg.

Dear sir, on my mobile no. [protected]"bsnl job alert service" is activated from 27.03.2018 without my request. Even after requesting custom care, sending sms on 28.03.2018 (Today) this service is not deactivated. Please deactivate job alert service to my number [protected] and in future please do not activate any such service.

S. Senthilkumar, engineer
My mobile no. [protected]...
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R
runzit
from Shillong, Meghalaya
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bsnl broadband service

Address:East Khasi Hills, Meghalaya, 793007

I have been using bsnl service for the last two years and the service they have provided within this two years was pathetic, it is real head ache if you are bsnl customers. This people are nothing but leeches who will suck you up financially by sending bills on time and other than that don't expect anything thing regarding their service. Forget about their service even if you want to disconnect the connection you have to go through such lengthy...
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RAVICHANDRAN M S
from Chennai, Tamil Nadu
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broadband not working for more than a week

Address:600001
Website:BSNL

My land line no.[protected].
Broadband not working consistently for many days.
Repeated complaints given
Always receive an sms that it has been assigned to some body.
Next day receive an sms that the complaint is resolved.
But, the issue is not resolved.
Please check my complaint history in bsnl portal.

Kinldy help for permanent solution....
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Address:121010

I have my bb monthly bill amount rs. 1466 on 26th march 2018. Amount has been cleared from back successfully. However, no response from bsnl about receipt of money. Further is very frequent from bsnl. Again i don't receive any monthly bill; only get through sms. If it continues i will have to think differently.
The responsibile officer can take action to rectify the shortcomings, i would be grateful to bsnl.
Bb no[protected],...
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D
Divakar Manikyam
from Hyderabad, Telangana
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worst service ever

Address:500043

I have taken a new connection for Landline along with broadband which came after 2 weeks from the day of my application that too after multiple follow-ups.

Just a week after it, my phone along with Broadband is dead and raised a complaint 3 days back and following up every day on the same.

Today I got a message stating the services are restored and issue resolved, but when I checked, nothing as such happened. Immediately...
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D
dilipdhar
from Kolkata, West Bengal
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not getting deposit money of bsnl landline

I surendered my landphone of bsnl on[protected] and applied for getting deposit money. But i have not received deposit money my phone number[protected]. Igave reminder in rampurhat bsnl office but in vain take nessary action so that ican get it my mob no [protected] i took th phone from rampurhat bsnl office. My postal address is dilipdhar, kunjakutir e 1 doctorpara rampurhat pin 71224...
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Anita Raje
from Savantvadi, Maharashtra
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call details of my sim card

Kindly send the details of call history list all incoming & outgoing calls including sms of my bank prepaid sim no. [protected] from 01/12/2017 to 07/03/2028 till date. I want to know because this sim card belongs to me. I want to check my sim use. So kindly help me. Plz. My email address id is anita. T. [protected]@ gmail.com for send on.
Your faithful
Anita....
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S
sonalipc
from Tezu, Arunachal Pradesh
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disconnect bsnl-hungama plan

Address:Kolkata, West Bengal, 700124
Website:bsnl.hungama.com/index.php#

On telephonic discussion in the landline phone no.[protected] instruction me for complain any problem in bsnl line & billing information for send sms "bvas in no. 56677". After sending sms i got a message in my mobile no [protected] that bsnl-hungama is activate.
Please note that i am not interested to activate in bsnl-hungama plan. & immediate disconnected the scheme & refund my money of rs.410 which is added in my bill for the...
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B
Bhaskar Ghatak
from Kolkata, West Bengal
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poor mobile network.

I am a customer underbarrackpore bsnl zone. Address sreepalli palta pin 743122.. I am not getting the proper speed from bsnl though i am paying for 4g. It is not possible to upload and down load a official file within a reasonable time. Though again and again i produced my urgency to barrackpore telephone exchange - but. Your officials are still sleeping. This type of neglegency of duty and selling of low speed data in the price of high speed...
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C
chandran.akhil23
from Kayankulam, Kerala
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money lost. error message shown during bill desk payment.

My account : sbi

I tried to recharge my number with bsnl 78 data offer. The amount was debited from my account but it did not reflect on my mobile number. I repeated the same and again i lost another 78 rs.

I don't know what happened, but overall i lost 156 rs from my account trying to do the recharge. Kindly refund all the amount back to its source.

I got the below provided information in my number...
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S
SASMITA HOTTA
from Titlagarh, Odisha
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landline bill

Since 3 months our landline was dead due to cable problem. I v complained about it in the office but they told that it wl b corrected soon and will be adjusted soon and no need to pay the bill for the next three months. There os no deduction in the next bills, bt bill was getting added up. Please check the issue as soon as possible. My landline number is[protected]....
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J
jenibajeni
from Nagercoil, Tamil Nadu
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regarding deduct balance for unwanted vas charges without consumer consent.

Address:629801

My no [protected] is activated by service (Job portal) without my knowledge and debited rs 7 from my prepaid balance. I deactivated above service by complain to customer care. But she has not given any satisfactory reply in this regard. And i could not get my unauthorized debited rs. 7 from my prepaid account. At 02:21:53pm, 22/03/2018. Please refund my debited rs 7 and not activate such services without consumer consent....
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G
Gayathri Muralitharan
from Coimbatore, Tamil Nadu
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regarding security deposit refund of landline

Address:Madurai, Tamil Nadu, 625214

The holder of telephone number[protected], g. Muralitharan has surrendered the landline on the date of[protected], have not yet received the security deposit amount. While enquire regarding this on madurai commercial office, response was nil amount in deposit.

Deposit amount payment details
On the date of 20.3.95 at sholavandan post office, recipt no: 178.

And i am have all bills till now for proof without...
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K
Kuldeep prasad Tiwari
from Bindki, Uttar Pradesh
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bsnl sim card lost/stolen

Address:271003
Website:www.consumercomplaints.in/new_complaint

I lost my mobile handset alongwith my sim card at new delhi railway station. My mobile no. Was [protected] and sim card no. Was[protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no.[protected] is c/o mob. No.[protected] [protected]...
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G
gireesanpk
from Palghat, Kerala
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top up charging of mobile phone

As per reference no ihh2976056 dated 18.03.2018 i had recharged my mobile number [protected] (Provider bsnl kerala) for rupees 220 (Two hundred and twenty only) via net banking. But till the date it is not reflected in my mobile account. My state bank account number is [protected] name gireesan p k. Please refund the amount to my account....
+1 photos
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