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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Aug 13, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 184

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A
Anowar Hussai
from Jorhat, Assam
Jul 22, 2018
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Address: 781127

Hi
Sir/mam i am bsnl sim user but my area network problam 3 days bad problam i am online buisness man any time my bsnl som important.
Sir i am highly request you my sim card network imdatly show.
I live in guwahati boko chamaria area rangapani, my name is anowar hissain my pan card no - apeph7554r. Voter id no-mrf2409510.
My problam bsnl no - [protected] & contac no-[protected]. Imidatly
Email-anowarhussain. [protected]@gmail.com
Screenshot 2 no sim
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    B
    Bhargavajani
    from Lunavada, Gujarat
    Jul 22, 2018
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    Address: Rajkot, Gujarat, 360003
    Website: www.bsnl.co.in

    My name is bhargav ajani and i show daily useless messages in my phone so, please complaint against bsnl and solve my problem

    This is not only my phone number this is all of numbers of my family who has bsnl sim i provided his numbers with detail information

    I get daily 9 to 10 unwanted messages from bsnl and other third party so please provide some help and my mobile number is [protected] and my gmail id is bj. [protected]@gmail.com

    My sister's number [protected] his name is monika
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Hi
    Sir/Mam I am Bsnl sim user but my area network problam 3 days bad problam I am online buisness man any time my bsnl som important.
    Sir I am highly request you my sim card network imdatly show.
    I live in Guwahati Boko chamaria area Rangapani, My name is Anowar hissain my pan card no- APEPH7554R. VOTER ID NO-MRF2409510.
    Bhargavajani's [Complaint's author] reply, Jul 24, 2018
    you can complain against bsnl through this consumercomplain.in web portal and your problem solve in some few days
    I tried to pay land line bill in my bsnl app but it has been failed thrisly amount has been debited from my bank a/c how can I recover my amount?
    Bhargavajani's [Complaint's author] reply, Jul 24, 2018
    you can complain against bsnl through this consumercomplain.in web portal and your problem solve in some few days
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      D
      devanji
      Jul 21, 2018
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      Address: 600037

      CDMA sim [protected] from bsnl Kelly’s- receipt no prepaid/KEL/2018-19/1 dt 16.7.18. RUIM no
      [protected]. Still it has not been activated in spite of my frequent requests. They didn’t consider my request and so far not taken any action from their end.
      Please look into the matter and to take action in this issue at the earliest.
      Mahadevan
      Manager, RBI
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      My landline connection was fault for the last two weeks, cable issue was resolved by line man. but it was not working . the lineman informed that, the instrument is complaint. the landline instrument was newly purchased by me for Rs. 700/- paid. it was purchased recently before 6 months.
      need to replace the instrument with a new one.
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        H
        Himani27
        from Bhilwara, Rajasthan
        Jul 20, 2018
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        Ek refund lene ke liye bhi itna time lag rha h to services kitni poor hogi sochiye. Connection dene k time pe sab jaage rhte h but refund dene ki baat aati h so jaate h. Worst services BSNL. And computer technology hone k baad bhi itna delay kar rhe h.. Wow.. Hats off
        Jis tarah penalty lagate h refund ko with interest repay karein if BSNL realise their mistake or i will have to take some other action
        I hope it will be shameful for bsnl to such inconvenience to their customer and as soon as possible they will refund it.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          D
          Dilip Rajan
          from Dehra Dun, Uttarakhand
          Jul 20, 2018
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          Address: Champawat, Uttarakhand, 262310

          I Mr.Dilip Chand Rajan R/o village-Bhajanpur, Post office-Chandani, Dist-Champavat, Banbasa was having broadband line connection.But due to weak speed of internet, I disconnect my broadband on 4/5/18 with all relevant bill have been paid upto March-2018.However, again the bill amount shows Rs.3051/- till date.Several time given call to your bsnl exchange Khatima to know the fact, but there are not giving proper reply.So, let me know the actual bill to pay by me.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            N
            ntek
            from Gurgaon, Haryana
            Jul 20, 2018
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            Address: Faridabad, Haryana, 121002
            Website: www.bsnl.co.in/opencms/bsnl/BSNL/about_us/consumer_griev.html

            I have tried reaching BSNL several times but sadly couldn't. I have given application for disconnecting of my account on 7th February 2018. My active number was disconnected on 26 feb 2018. I had deposited 2 instruments for the same and local office SDO in sector 15 faridabad had assured me that it will be taken care of and the last bill will be adjusted in the deposit amount. It's been more than 5 months since the disconnection and I am still receiving bill. My security refund of Rs 5000 is still not processed. I called the GM and multiple times to accounts office and they never pick up. I went to office and asked and nobody cared to give any response.
            I am really worried about the service and need help in this matter.

            I sincerely look forward for your help and fixing the issue quickly of disconnecting the other number and process the refund.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              K
              kumarvsk
              from Hyderabad, Telangana
              Jul 19, 2018
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              Address: 500047
              Website: BSNL

              I had taken new land line connection and with continues followup with BSNL i was allotted new connection with No[protected] on[protected]. From the day 1 the phone was note working properly. There was lot of disturbance while speaking. Cannot hear what the other side was speaking. Sometimes gets dead by itself. Several calls and complaints were made but there was nos response. the wiring done at residence is very shabby i is can get cut any moment. Such very poor response I have have never come across. I feel i made a blunder mistake in going for BSNL. Stern action has to be taken against the Officer for not providing proper service and not ready to speak to the customer.Feel one day or the other they will lot customers to the private service provider who are coming up with better and latest technology service.
              Now please disconnect my landline connection and refund the amount immediately.
              Suresh KV
              [protected]
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                V
                Vaisakhy
                from Kayankulam, Kerala
                Jul 18, 2018
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                I have recharged my phone with the 187 offer that comes with a free CALLER TUNE. I have tried with the BSNL tunes app and also with the SMS method. Nothing is happening.
                I took this offer only because of the CALLER TUNE subscription and now I don't get that.
                I believe this is a serious issue where you are not providing what you promise for. It is a blackmark on the company's reputation. Hope you will do something very soon.
                Looking forward for your early response.

                Vaisakhy
                ph no. [protected]
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                I am not getting network for my BSNL sim and not getting any error msg also. Why is this happening. Actually it worked till before some days and now its not working from 15days. My number is [protected] and you can contact me at my other number [protected].
                Dear sir,
                My name is atulbhai somabhai dhobi form ksnisa khmbhat anand 388170.my bsnl landline number is [protected], i kindly request to u sir plz permently disconnect my bsnl landline number.pelase do needful for me.and slove my problem imedieatly sir.
                Thank you ...
                Pls resolve my problem I getting many messages from BSNL mobile so pls deactivate them
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                  A
                  Ahmed Sait
                  from Chennai, Tamil Nadu
                  Jul 18, 2018
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                  Address: 600102

                  Today I had been to BSNL office in Anna nagar to surrender my landline alongwith the deposit receipt of Rs.15, 000/- paid during 1997. To my shock the official informed that the deposit amount is nil as the same has been returned to me in the form of rebate of telephone bill. As per the demand note it says the amount will be returned back on surrender to the applicant or legal heir on submission of death certificate. Then how come the same is adjusted. Whom should I complain further
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  I am not able to send sms from my phone. I am a customer of BSNL
                  Dear Sir/Madam, My landline phone of BSNL Odisha bearing No.[protected] as well as internet connection is out of order.
                  I have been contacting the authorities of BSNL, Odisha Circle time and again, but no result.
                  BSNL Land Line and Broad Band Connections are NOT WORKING PROPERLY. Lot of disturbance in the line. Especially when it rains.
                  The sorry part is that the responsible officer is NOT WILLING TO LIST ION TO THE COMPLAINTS. Disconnects the Phone.
                  All the line Cables are toooooo Old and Damaged,
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                    S
                    Sunil Mathure
                    Jul 18, 2018
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                    Address: Raigad, Maharashtra, 402110

                    Our honorable PM Mr. Modiji declares digital India But BSNL service in Shriwardhan District: Raigad is very poor quality and unreliable. The staff ignores customers complaints though monthly bills arrives at the door step on time without discount and office insist us to pay within due date. The staff does not seems to care and either not competent enough to understand technical/ problem solving knowledge or unwillingness to answer the complaints or direct to waste basket.
                    If this is not your area to solve the situation please direct to proper BSNL's jurisdiction area and who may look after with real interest to improve the service. My BSNL lanline # is [protected] ( at moment is dead! & complaint several times))
                    Thanks
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Address may please be changed in BSNL LANDLINE NO ra[protected] wid as under :-

                    Maharashtra Metro Rail Corporation Ltd
                    1st Floor The ORION Building,
                    Arjun Mansukhani Marg
                    Opposite DONBOSCO Youth Centre
                    Near St. Meera's College
                    Khoregaon Park,
                    Pune 411001
                    Maharashtra
                    Mahametropune's reply, Jul 12, 2018
                    Customer ID : 1024299760

                    Account No : 1024299898
                    Hi,
                    In my area in every night from 10.00 PM To morning 8.00 AM The BSNL network have not able to get bsnl network in my area. for this reason we suffering very big problems. so i request to solve this problems. my dist name is Nalbari and my area name is Dhamdhama.
                    After surrender of my landline no [protected] refund is pending for the last six months.I have visited office of GM phones several times.
                    Dear Sir
                    Good Afternoon!
                    Date[protected]
                    yesterday I lost my mobile handset along with my sim card at at near raj mandir jaipur rajasthan at evening 7:00 pm. My mobile no [protected]. I have submit FIR .SO PLZ CLOSE MY MOBILE NO-[protected].so please block my sim of [protected].
                    my other no [protected]
                    Mukund Sharma
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                      V
                      vishnupdas
                      from Delhi, Delhi
                      Jul 17, 2018
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                      Address: 201301

                      MY LANDLINE No. IS[protected].The land line is out for several months . I have lodged complaints several times on your customer care. But it remain unresolved. It s not possible to keep changing the service provider because the land line phone once installed, provided to many other places.

                      Even without using the landline, I have paid Rs1074 on 9th July 2018, to bsnl as your reminders keep coming without attending the landline. hope somebody would notice and attend the line.

                      VISHNU P DAS

                      .
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        P
                        Pawan714
                        from Jaipur, Rajasthan
                        Jul 17, 2018
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                        Address: Jaipur, Rajasthan, 302019

                        Sir I requested a Port my no.to another company and I send SMS and I get porting code and though this code I bought a new sim card of another company and bsnl give me 7 days for this process but after 7 I called bsnl and ask him to what's my port status then they tell we cannot find your request please try again . What a hell is this I brought new sim from that code but they tell we cannot find your request and bsnl exicutive behave very rudely . Bsnl you cheat with me I hate you please resolve my problem .
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Recover it
                        I live in edachira area kochi Bsnl, i agree has got good coverage in india, but the worst part is that the signal is really bad.Inside buildings the signal drop is so bad, that we need to run out to the open to speak to peopl
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                          R
                          ruhini
                          from Delhi, Delhi
                          Jul 16, 2018
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                          Address: Sivasagar, Assam, 785640
                          Website: Indian consumer complaints

                          The BSNL wimax network in SIVASAGAR DIST, (ASSAM) is not working properly since last two months . The network often fluctuating time to time and sometime it shows DNS server not responding .The Deoartment workers also never take care of responsibilities on this matter . I shall be obliged if you take necessary action in this regards to solve the problem that as a consumer can get help from you. Otherwise I will be able to disconnect as sooon as possible . Thanking you .( SB[protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Here's a BSNL user,
                          Getting unwanted messages from unknown numbers with ugly links and stuff. Numbers are like BZ-6*****. I don't want such messages. Kindly don't disturb me.
                          I need incoming call list
                          I have two prepaid BSNL sim cards in my name and both have been Aadhaar updated.
                          I want to change the name one to my wife's name and other to my son's name.
                          But BSNL Customer Service informed me that it is not possible as both the sim have been Aadhaar updated in my name.

                          What to do? Pl. Help.
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                            A
                            amit dev vyas
                            from Jaipur, Rajasthan
                            Jul 16, 2018
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                            Address: Ajmer, Rajasthan, 302007

                            My name is Amit Dev Vyas and my telephone No is[protected], I am a physically challenged and find difficulty to move around. Many times we have informed about this issue to concern office but no action initiated at their end. The Under ground cable fault in our area and phone line almost dead since last 3 to 4 month, instead of BSNL charged full Bill and rent amount from last 3 to 4 months.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              C
                              chaman lal
                              from Faridabad, Haryana
                              Jul 14, 2018
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                              Address: Faridabad, Haryana, 121010
                              Website: www.bsnl.co.in

                              In May, 2018, my landline phone was completely dead for 20-25 days and still I received a bill of around Rs 1200 and in June also dead for 10-15 days and still I receive a bill of Rs 600 as I changed my plan in June.

                              I dont understand why should I pay for service I not used. BSNL is cheating their customers. I sent so may emails to their customer care team and BSNL CMD but no response.

                              Please help me in this matter.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Jul 14, 2018
                              Updated by chaman lal
                              BSNL Landline No:[protected]
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                                P
                                Pradeepbhar
                                from Mainpuri, Uttar Pradesh
                                Jul 13, 2018
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                                I am using bsnl landline broadband service. Today i got a call saying he was a bsnl representative and asked me whether i am facing any connectivity issue, to my bad luck i was really facing an issue and conveyed to him. He told me to send a message bvas at 56677 from my alternate number and my issue will be solved. When i sent him the message he said that i have successfully subscribed for bsnl hungama services. I was shocked to here this and immediately questioned him why such service is activated when the call was for solving connectivity issue.

                                Bsnl hungama has cheated me by giving false information and made me subscribe to a service fraudulently.

                                I request you to kindly deactivate the service and take strict action against them and request you to reimburse the charges which they will be charging me.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  G
                                  GMS Rajowal
                                  from Chandigarh, Chandigarh
                                  Jul 17, 2018
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                                  Land line phone no[protected] of govt. Middle school rajowal is not out of order and broadband is also not working since may 5, 2018 . I had logged complaint so many times at nearest telephone exchange and also customer care but no solution .
                                  Its a school connection . We are facing so may problem to check daak send by our department .
                                  You are humble request to please take series action against sdo to solve our problem .
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    J
                                    Jeyabaskaran R
                                    from Melur, Tamil Nadu
                                    Jul 13, 2018
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                                    Frequently I am getting calls from the following numbers and when I take up the receiver, no body speaks from the other end. It seems that he is listening to what I am talking or just make a fun by making me to attend the useless calls

                                    Telephone Numbers:
                                    [protected]
                                    [protected]
                                    [protected]
                                    [protected]
                                    [protected]
                                    [protected]
                                    [protected]
                                    [protected]
                                    [protected]
                                    [protected]
                                    [protected]
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      Chittaranja sahu
                                      from Paradip Garh, Odisha
                                      Jul 12, 2018
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                                      Address: Khordha, Odisha, 752050
                                      Website: online recharge through Oxigen Services Pvt. Ltd.

                                      Sir/Madam.
                                      I do approach your good self to submit my complaint for early solution.
                                      As per above transaction receipts I have recharged my bsnl SIM No. [protected] online with Rs 65.00 & Rs 159.00 respectively but these were dishonoured as Invalid Denomination OxiTransID-[protected] &[protected]. So it my earnest request to refund and credit the said amounts to my SBI account from where these have been debited as earliest possible. Kindly expedite my issue war footing. copies are attached for your reference.
                                      with regards,
                                      Chitta Sahoo/12.7.2018
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Jul 13, 2018
                                      Updated by Chittaranja sahu
                                      Sir,
                                      With due regards I do submit my complain to your kind perusal for early solution.
                                      I have recharged my bsnl mobile with Rs 159.00 & Rs 65.00 & Rs 46.00 through Oxigen Pvt. Ltd. & Easy mobile recharge.com but not a single recharge was neither honoured nor refunded to my debit account. So I request your good self to instruct these service providers to refund my amount to my debit account.
                                      Yours' faithfully, C.R.Sahoo/13.7.2018
                                      Jul 13, 2018
                                      Updated by Chittaranja sahu
                                      Sir,
                                      With due regards I do lodge my complaint that I have recharged my BSNL mobile No. [protected] with Rs 159.00, Rs 65.00 and Rs 46.00 respectively on 11.7.2018 through online on www.myoxigen.com & www.easy mobile recharge.com vide the attachments already sent to your kind perusal, so I do request your good self to instruct the said service providers to refund my above amount to my SBI debit account at an early date.
                                      Yours' trully, C.R.Sahoo/13.7.2018
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                                        K
                                        ksb1949
                                        from Bathinda, Punjab
                                        Jul 14, 2018
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                                        Address: 140126

                                        I surrendered my phone+BB connection in respect of phone number 222526 with BSNL Office at Nangal distt Ropar, Pb (dialling code 1887) towards the end of March 2018. I was informed that i had been disconnected only in the second week of April. Since then I have got a negative bill in May but the security deposit has not been refunded so far.

                                        Under TRAI rules the refund has to be made within 60 days of the surrender of the connection. This has not been done in my case. BSNL should immediately make the necessary refund.

                                        BSNL should also streamline its customer care process and make it easier and short.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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