Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I had booked a complaint on 29th March 2018 with docket no. [protected] and till date the Internet connection is out of order.And then I booked a complaint by dialing the local customer care number.. still nothing got done.. third time I went to BSNL office in person and booked a complaint.. still no reply.. though I got the bill of last month!!Just pathetic customer service.Just hopeless.

My landline no [protected].Bill for March-18 Rs 1271/= paid through BSNL payment portal SBI internet banking.But BSNL is showing that the bill is due.Rectification pl be done at an earliest.Deduction from my account has already been done.SBI transaction ref no IGADHSLQY6 for Rs 1271/- on 10Apr 18 17:30hrs.Repeated efforts were made to interact BSNL customer care but no fruitful action achieved so far...D.Bardhan M no [protected]

Wrong recharge of rs 187 to my number [protected] through paytm which was already recharged with rs 485. Please do refund back and cancel recharge rs 187 from this number. And i would like to know why this customer care no. Is not accessible from other services?
This is the reason bsnl is losing its loyal customers.
Kindly refund back.
Operator reference no. [protected]
Date of recharge : 10th april

I am bsnl prepaid user. Bsnl stopped my incoming services without any prior intimation. Outgoing & sms is not barred, but can not get any call at my number. I tried different mobile phone as well as dialed from various numbers, always ivr says "the number you have dialed does not exist."
I already lodged a complaint online whose docket no. Is 1d05562407. I lodged on 03 april 2018 on 23:21:50.

Its almost 7 days post lodging the complaint but issue is remain as it is.

Before lodging the complaint i tried on their customer service toll-free number that is[protected]. This helpline number is also not in service.

Regards,
Khalique

Sir, my name is harinath chaudhri. I have lost my mobile phone during travelling by train included bsnl sim. So i request you to kindly block my mobile number [protected]and inform me. I am a student of ba 3rd. So i request you to kindly stop my number so misuses can be stopped. I shall be highly appreciated to you and i shall be highly obliged to you.

My name is jaganathan. I have used a mobile it used sims name are bsnl (Sim2) and airtel (Sim1) bsnl no:[protected] the mobile number used in last four months (Approximate). This number used for many places (Ration, lpg, aathar...) but any service send for otp i will not received that time. I'm received for after 30 minutes. Spot time is use otp. What use after received otp. And many customers calling in my bsnl no:[protected] that time is not reachable or switch off the number. Many times this problem. I have live in chennai this area is not reachable? So i will recurce permanent solution.

Sir, there is a mobile tower of bsnl tower at pratapur square, purushottampur block, ganjam. Due to philene the tower has been broken in 2013. And it is not repaired yet. There is about 6000 people is dependent on that tower for communication. The peoples are facing so many problems. Proper communication cannot takes place properly. So we people of pratapur request you to please re-construct the bsnl tower at that place in pratapur.

Wrong recharge to different bsnl no.
Sir,

I have mistakenly done recharge to the wrong number [protected]. Could you please unload those amount from that number, that number not working and reload to my number bsnl (Bihar) please help me.

My number:[protected]
Wrong number: [protected]
Recharge amt:100
Transaction details-paytm portal
Paytm transaction no - [protected]
Operator ref no :[protected]
Transaction date:07/04/2018
Amount: 100.00
My number :[protected]

Dear Sir,

Ref.: Mobile no.: [protected], [protected], [protected], [protected], [protected] and [protected]
Sub.: GST Credit for Recharges on above prepaid mobiles.

Please refer to the above connection and our earlier letter dated KFPL / BSNL / GST / 1718
Dated August 11, 2017, copy enclosed
.

All the above connections are in company name and our company is registered under GST having GST No.: 19AADCK1874A1ZQ, registration certificate attached.

We request to please update our GST Registration number in all the Recharge Invoice for all the six mobile telephone numbers for us to avail input GST credit

Further we hereby claim GST Credit for Rs 406/- (Rupees four hundred six only) for recharges done on 27.03.2018 as per invoices attached.

Hope to receive your kind co-operation.

Best regards,

Pawan Beriwal

My personal number [protected] is displayed on one of your websites and I am getting many wrong calls on that.

You are requested to remove my personal number from the website mentioned below:

https://www.consumercomplaints.in/bharti-airtel-ltd-block-no-11-a-sda-complex-ka...⇄

Kindly remove my number from this site at the earliest.

Manish Randhawa

My above mobile is not working for outgoing calls. I have paid my outstanding bills through ecs every month. Ecs payment bill received by me but it is not recorded at your end for that reason outgoing calls are blocked.

Is it my duty to keep record at your end while i have paid my bill through ecs every month on date and have already received the bill copy why bsnl stop outgoing calls for my mobile.

Please look into the matter and do the needful at your end immediately.

Regards.

Barun basu

I had done a recharge on bsnl through my credit card for the the transaction was completed but at the end of the transaction payment failed but deducted from my card and the failure reason was "receipt generation failure". the transaction id of the failed transaction is pgsm[protected]. amount is Rs 485.00 transaction date[protected] at 18:37 pm. after this i had done another transaction for the same amount which was successfull

I got a call from bsnl and they ask my weather i m facing any problem on my net connection or not.. I told them about my problem which i am facing then they ask me to sms bvas to 56677. And then they asked me my email address... When i said some questions about this procedure they disconnected the call.. Then i searched on web about this number and sms and i get to know that it's a scam.. So i want to make complaint against them.... Deactivate all the value added service on my number.. Help.. It's a very big scam.. My landline number is [protected]..

I received a call from the bsnl person asking me as to whether i was facing problem on internet and thereafter was directed to lodge a complaint by sending an sms. Much to my shock i came to know that i have supposedly subscribed to bsnl hungama. Major fraud.
First of all deactivate the hungama account and ensure that your representatives do not cheat customers. Strict action should be taken against the frauds. Please check my call records and find out who did this fraud.

Ajay sharma
[protected]

I Sanjaypratap singh, voluntarily closed my landline no. -[protected] of my residential address -aalay residency, swastik society, jamnagar due to my transfer on[protected] at kv road branch of bsnl office, jamnagar and orally information given to me by bsnl office that refund of my security money will provided to my icici bank account within two months. But still now no security money of voluntarily closure of my landline no. is refunded.please do neesful as early as possible.

Dear sir,
I have surrendered my land line telephone bearing no.[protected] in the month of Oct;17. In the month of November I received a bill bearing no.EDCWB[protected] dt 01/11/2017 against account no. [protected] for Rs. (-) 2, 484.21. But a considerable period of time has already been passed neither I have received the Amount of Security Deposit Payable to me nor I have been contacted .

In view of the above you are requested to look into the matter personally so that the amount of Security Deposit payable to me is refunded without any further delay. My account number is [protected].

Thanking you,
Yours truly

Sumita Bose.

Email. [protected]@yahoo.co.in

Dear sir,
My landline no is [protected] is not in operation since from last two years.
Address. At mahalunge, po. Borli mandla, tal. Murud. Raigad.
Please find attached complaint letter with receiver stamp and sign.
In continuation with above subject i am regularly taking follow up with mr. R p patil.
As per his suggestion i am sharing the scenario with you.
The actual scenario - bsnl laid fo cable for grampanchayat internet facility. While laying fo cable, regular landline cables cut by appointed contractor. Since from last two years all landlines phones are not in operation.
We are deliberately taking follow up with mr. R p patil and local bsnl crew. But still situation is same.
Is bsnl give authority to contractor to cut landline cables?
If no, then why bsnl not forcing contractor to lay new cables?
If yes what is bsnl alternative plan to resumes landline phones?
I am requesting you please look in to this matter and make my landline phone operative.

Hii i am Darshan joshi and my mobile number is [protected] . i am starting callertune( song- Na ja ) but this callertune not working on my mobile number and only bsnltunes listen insted of my song so please help me.
bsnl give me message-

Dear customer, your docket has been closed. Docket Number- 1D02326186. If you are not satisfied with resolution, you may contact appellate authority GM(NWO-CFA) on mail id gmnwocfa?gmail.com

Sir i have done recharge rs 220/- but on 31st march 2018 rs 49/- is dedducted from my account without of my knowlwdge.
I do note give any reply of any message to activate any service on my mobile and i also do not receive any message for deduction of amount of rupee 45- from my account.
Kindly help me and refund my amount in my main ballance.
So that i could use bsnl services efficiently.
On bsnl tollfree numbers 1503 they do not hepl to recover my amount.
Kindly talk to service provider who is decucted my amount from my account and request to them to refund my amount rs 45 in my main ballance.

Vinay sharm
Call [protected]

I had a bsnl land phone. Phone no[protected], isurrendered it in rampurhat bsnl office on[protected]. I applied to the sub-divisional bsnl, cfa, rampurhat with bank account no. For getting refund of my security deposit money but have not received deposit money. I gave reminder to the lical bsnl office but in vain. I am asenior citizen. My e-mail [protected]@gmail.com my mob no [protected]