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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
Complaints 15953
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6087
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 192

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S
samoon lokhandwala
from Kandla, Gujarat
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not receiving security deposit of rs. 1442/- after 15 months

Address:Jamnagar, Gujarat, 361001
Website:gujarat.bsnl.co.in

I had disconnected my telephone no.[protected] in the name of s. N. Lokhandwala & co in october-2016. I received the sms on 2nd march 2017 that your telephone deposit amount of rs. 1442/- will be given till 17th march 2017. I inquired in your jamnagar office and they replied me that we have posted deposit cheque on 21st march 2017. But till the date, i have not received that cheque of rs. 1442/- out of my deposit of rs. 1650/- after deducting...
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G
Gayathri Devi.M
from Chennai, Tamil Nadu
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hungama

Address:Chennai, Tamil Nadu, 600012
Website:hugama

I want to deactivate the bsnl hungama plan as soon as possible. I am not interested in this plan. So kindly deactivate immediatly. My landline number is[protected].
A scam by bsnl in the name of hungama:

I'm was a faithful customer to bsnl since 2003, but i have lost the faith and trust in bsnl after this incident.

Someone called from bsnl to my landline and said "we are calling from bsnl hungama and...
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M
Marygeorge
from Bengaluru, Karnataka
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non refund of my deposit amount on cancellation

Address:080

16th january 2018

From. Mrs. Mary george
102 graceland apartments,
21 hutchins road, cooke town
Bangalore 560005

To: manager
Bengaluru telecom dist.
Bharath sanchar nigam limited
Bangalore telephones
Bangalore.

Dear si,

Our telephone connection 25492405
Customer id [protected] account no. [protected]

I had requested...
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S
srkaushik
from Jasidih, Jharkhand
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non activation of net recharge 333

Sir, on 12 jan 2018 i had a recharge of 333 via online. But that recharge is not activated till date. No body is taking serious step, facing problem. Date 15/01/2017.

I am tired of contacting cust care, no body is takeing it seriously. Continuously misguiding me, or misleading me, by continuous recharging, sometimes sending settings.

I already have a complaint no, where puja mam, one senior one said, within 4...
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R
Roshan Pereira
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

landline/broadband connection

Address:North Goa, Goa, 403508
Website:www.google.co.in/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8

My bsnl landline in goa[protected] is registered by ronnie pereira.
Regarding my broadband speed (Line sync rate) is capped at 4mbps when my plan is for 8 mbps
There are two old broadband usernames:
1.) pr[protected]
2.) ronnie_1
Kindly delete both usernames and create a new one so that a new dslam port is used which supports 8mbps speed,
My connection was started before 2007 and are registered...
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C
Chetan_Ub
from Bengaluru, Karnataka
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internet is not working

To,
Bsnl office
Margao goa
403601

My broadband on landline number [protected] is not working. It keeps connecting and disconnecting. I have lodged numerous complaints to the office but the issue keeps recurring and they are not able to solve it, and i am charged the full month amount in the bill inspite of getting partially working broadband service for just 10-15 days. This has been the case for about...
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A
Avinash499
from Hyderabad, Telangana
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internet service

Address:534313

I have complained so many times on the low conctivity speed and changing from 3g to 2g connection while i am browsing. Irritating with the things happening to me. After complaining also they were not taking it as serious issue from customer care. I can switch to another network but some offers are good to me (F&f). I am facing this issue from last six months...
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madeash
from Guwahati, Assam
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request for updating mobile and email address

Address:Kamrup Metropolitan, Assam, 781005

Dear bsnl team,

We had submitted an application for updating mobile and e-mail id for bsnl telephone number +[protected]/229 & +[protected] as on[protected] at guwahati bsnl office, assam, india

But the same has not been updated because of which we are unable to add both the telephone numbers in our bsnl selfcare portal and its showing a message that mobile number has not been registered to the said telephone...
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S
subhashree shetty
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reconnection of bsnl landline.

Address:600026

Hi,
We are using the land-line number [protected] for so many years. V demolished our old house and reconstructed it. During the course of time, v not used the phone, but paid the bill online. Can't surrender of gave for transfer coz the subscriber (My brother) is in kenya. Even i'm in kenya. As parents can't run around for the transfer, v decided to keep it idle. Now i request u to reconnect the connection as the house has been...
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K
kumaresan sivanand
from Chennai, Tamil Nadu
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close the prepaid internet connection

Address:Chennai, Tamil Nadu, 600094
Website:www.bsnl.co.in

I was having bsnl prepaid internet connection due to transfer i could not use the services so i am not using their internet any more but still every month they are charging 2955 rupees
My customer id [protected]
Account no [protected]
Even though they have fixed the credit limit 3000 rupees they are still sending the bill with every month increasing 3000 rupees
Since i am away i was not able to go to bsnl office...
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A
Akashjs97
from Kolkata, West Bengal
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poor network ever

Address:Paschim Medinipur, West Bengal, 721304

In my area bsnl not working h+, only h and connection too slow. Other sims worked perfectly.
I never seen h+ in my area on bsnl sim.
Also poor castomare care services. They don't even know how to talk with a castomare.
Main issue is-
When i recharged 3g data, i am not even getting 2g speed. When contacted i was told that your technical team will contact me within 48 hours and a complaint was registered but no one...
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Address:Srinagar, Jammu and Kashmir, 190001

Bsnl agreement with pdd chadoora is 15kw for chadroo exchange since from 2006 but bills were send by subdivision chadoora on 23kw agreement. And are demanding huge outstanding on the bases of 23kw agreement instead of 15kw agreement.. The matter may kindly be taken serious as pdd employee are on and off snapping power from exchange results results combination failed in the district...
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K
Krishna Raval
from Savantvadi, Maharashtra
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about telephone service

We have portability in bsnl lanline and the service from the bsnl is ungratified. When we call in the lanline no. The phone is ringing but as we receive the call there is no communication between the calls and no outgoing calls.

I would like to please you to see about this complain and solve it as soon as possible. Thanking you

Address:
Deepak intercontinental llp, sarkhej bavla, moraiya (Changodar)...
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B
b ahmed
from Hajipur, Punjab
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change the e-billing address

Address:Shimla, Himachal Pradesh

Sir/madam
With due respect i would like to say that i am using postpaid bsnl since year 2007 under ucg plane, i am a government employee and my e billing address was chc lad bharol distt mandi now i have been transferred from that place to phc naldhera p/o durgapur distt shimla 171005.
So kindly change the address to phc naldhera p/o durgapur distt shimla 171005 as soon as possible.

Thank you and regadrsbr...
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R
Ranjith-1982
from Koraput, Odisha
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deducted amount rs.30 on 01-01-2018

Address:Koraput, Odisha, 763002

Sir,
On jan 1st 2018 they deducted amount of rs.30 on my mobile number and i spoke to customer care executive and i explained the problem that i'm not activated zindagi rocks and also the customer care person told me that i called and ask them to subscribe the service and i asked them to refund the amount they told money will not be refunded.
Please take necessary action and ask them to refund the amount i'm complaining on...
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D
DeveshDRA
from Bengaluru, Karnataka
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request for disconnection and refund

Address:Jaipur, Rajasthan, 302019

Hi consumer care,
I requested to bsnl office for incoming rental plan in moth of july-2017, by submitting application to bsnl office, jaipur.
But again i got bill of same rental and when i call to customercare, they didn't respond for this.
Every month i am getting bill by adding more amount and there is not any response from bsnl office. I have marked many times mail also to bsnl, customer care, but very bad experience.br...
+1 photos
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L
Leanto Antony
from Ernakulam, Kerala
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data problem

My offer permitted me to have 3g 1gb data per day for 3 months, but i am not even getting 2g speed. When contacted i was told that your technical team will contact me within 48 hours and a complaint was registered but no one contacted me and after 3 days when i again comtacted your executive i was told there was no 3g tower in aluva, which is my locality and hence i will not be able to get 3g speed. So do you think i have to check the towers...
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J
Joby Joby
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phone not working and dead

Address:Thrissur, Kerala
Website:bsnl

My name is joby devassy ([protected]- ouseph), my phone is not working now. I was complanit several times, but still not ready my phone, very poor service for bsnl thrissure division, first 2, 3 times informed our local exchange mellor. But nobody coming there. Then i informed to 198 number (Ref no re[protected]/12/2017) again same nobody come there. Again i am complaint (4609 27/12/2017) after 2 days one technician came there and remove...
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R
rtimchen
from Dhekiajuli, Assam
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failed recharge but amount deducted

Address:797112
Website:bsnl.co.in

Sir/madam,
I recharged my no [protected] on 6th of january with an amount of rs 333 internet recharge online.
My amount was deducted but recharge is still in pending mode.
Please resolve this issue fast.
Thank you.
My recharge summary
Transaction id: pgsm[protected]

Transaction date:
[protected]:35:57.0

My contact no [protected]
Email imchen. [protected]@gmail.com...
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S
skbishnoi800
from Udaipur, Rajasthan
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porting out issue

Address:343030

Hi,

I am trying to porting out from bsnl to another network and one day after submitting request sometimes i get a call from bsnl (Somethimes not get any call) they asked why i requested to port out and i will explain it and requested to him/her to accept my porting request but after an hour i get a message that is your current operator cancel porting request. Then after i call to bsnl customer service number but they are...
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