Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hi consumercourt,

I had planned to port my bsnl prepaid number [protected] to another operator.
Thus i sent port < [protected]> to 1900, twice on 12th dec 2017.

I couldn't get upc code till now.

I complained to customer care on 13 th dec 2017, for it,
Complaint no 1l[protected] and 1l13382638.

Yet i have not got the upc.

I need to port, due to network issues.

Please do needful and send upc

Isac

Hi team,

My name is vijay gupta and using mobile number [protected]. Due to medical illness could not able to pay bill on time however now inspire of paying my bill my number is deactivated. The details of the payment are: receipt details

receipt for payment of bills/demand notes. This receipt is generated from bsnl portal. Receipt no[protected]transaction idmgsm[protected]transaction date[protected]:09:43amount 660.00phone no[protected]account no[protected]bank reference no006401invoice no[protected]

kindly request you to activate my service as soon as possible. As it's really inconvenient as a customer. Hopefully this matter will get resolve soon.

I want complete call summary of my bsnl mobile number.. That is [protected]i m urgently seeking for the call details of my bsnl number which has from 2010 april _ june 2010 my number is _ [protected]
There is one number of kerala.. I m seeking urgently for that number.. Unfortunately lost..
Kindly please reply asap
My email is [protected]@gmail.com

My internet is not working since 06.12.2017. I have contacted local bsnl office but they are unable to short out the problem. Even online service has not worked. My details are as follows:
Name - shiv charan saini
Location - ludhiana
Account no.- [protected]
Telephone no.- [protected]
User - b[protected]

Please resolve the problem at the earliest.

Everyday i am getting unwanted messages in my bsnl mobile number [protected]. Example are as follows:

Kate upton-famous american model, sexy swimwear video show!!
http://ez.hurraay.com/BsNl/cwE/vd_c.jsp?p=suk[protected]nL

Zero figure kim kardashian, hot videos shooting!!
http://ez.hurraay.com/BsNl/cwE/vd_c.jsp?p=hsk[protected]nL

I tried to activate dnd service in my number but it yields no result.

Our landline #[protected]is dead and we had registered a complaint. However the issue is not resolved even after two weeks. Ours is a scheduled commercial bank and a lot of our customers have complained about the issue. Our customer service is being affected very badly. So we request you to look into the matter urgently. Also please reduce the rent proportionately for the period service was down

I am from salem tamil nadu circle. My broadband connection is interrupted from dec 1. Today dec 11, i almost called 5 times to customer care. They are simply saying we ll arrange technician to rectify the issue. Next we ll escape the problem to higher authorities. Then we ll give priority to resolve the issue. Still problem not resolved. Worst ever. Paid 10000 per year for this bsnl broadband service.

My landline number 2345308
Std code 0427

Sir
I m using postpaid bsnl number under ucg plane since last 7 years but i have been transferred from that address to new address.
My old address is where bill is dispatched..
Bashir ahmed bhatt
Medical officer i/c
Chc lad bharol distt mandi hp
Now my new address is (Because of my transfer)
Dr bashir ahmed bhatt
Medical officer i/c
Phc naldhera distt shimla
171005
Thank u and regards

Dear bsnl my number is [protected]. I have lost my phone and want to get a new one so please help me with the necessary procedures. I have the necessary documents and IDs. I tried caling customer care but they were not helpful at all and i got infuriated with their responses. I need to block my lost number and get a new sim replaced. Hoping to get an early response. Thank you.

I have visited almost 10 times in this month to change my plan given application as asked to submit with photo and address proof, called several times to call center.. Sent sms for the same but till date neither my plan switch over from plan 525 to plan 99..
I am on verge of going for portability the worst experience
Pm of india talk about digital india
Is this the way you people work on the site of bsnl there is no update nor you can manage your account. Every time you ask people to visit your officee and give in a writing about each query even in today's era you live your life in bullock-card and expect you will shine india..
I do have idea connection i can mange my account at finger tips. Not like every-time idea ask me to submit paper application with photo and address proof and misplace it the way your office has done with me.

My name is _ and i am a customer of bsnl network for the past 10 years. All the people in my family is also users of the service for the past several years.
For the past 1 month, i noticed that several messages like "i miss you. Call me im waiting for you not able to sleep dear hi dear, you are very special to me, please never stop talking to me on 5630066" are been sent from various service numbers like bt - 656300, bt - 655678 etc.. Later i enquired with my friends who are using bsnl network and it was annoying to find that all of them are getting the same messages. Only to female mobile no. S
I request you to please check and stop such activity...

Thanking you

Dear sir,
Kindly change my bsnl post paid billing address in a new posting place. Since 1 year is running but the bill is come at the old address. So, kindly look into the matter positively.

Old address : 2-2-1130/7/1, new nallakunta,
Hyderabad telangana - 500044

New address : 2-2-1118/a/701, flat no.401, sreeman rajal's residency, st. No.8, new nallkunta, hyderabad, telangana - 500044

Respected sir,

I am abhiram chandra majumdar, having the bsnl landline connection in my house having the landline phone number as[protected].
But, in the telephone bill, my name is printing as abdhiram chandra majumdar.

And the address of my residence is not full as i need the full address for giving the bsnl bill as a resident proof for my aadhar application.
The full address of my resident is:
Abhiram chandra majumdar, s/o late subodh chandra majumdar, h. No.-34, chira chas, near aruna enclave, sai super market gali, p. O.+p. S.-chira chas, dist.-bokaro, pin-827013, jharkhand.

So, i want the changes in my name from abdhiram chandra majumdar to abhiram chandra majumdar and i want the address to be updated as i have mentioned above.

So, please help me in sorting out these problems... I will be waiting for ur help in the form of solution for my problems...

Thanking you,

Abhiram chandra majumdar

On 19th november i made a recharge of rs.429/- having a combo pack of internet & talktime facilities in it for 84 days. But since from the day of recharge it has become by regular work to talk to customer care & explain the issue to them about poor internet facilities & calling facilities, even i cant do call or send msg, and every time when i call the customer care, the executive who attend the phone calls will give solution as per there convenience without analyzing the actual problem,
Some executives are advising to change the network setting mode, after that the sir come to my home to check problem, and they tell that my problem will sort out in 3 day.. Today is 2nd week from that visit, but from that day still not giving any solutions.. So plz do some help.. Or give my recharge back.. Otherwise i have to complain in consumer court

Sir, i have recharged the phone number [protected] on[protected], and i have received confirmation message also for having been paid, now the bsnl office staff disconnected the service, i don't know what the hell they are doing with out verifying the records how can they stop the service. I am very sorry to say this. If the same thing happened to them can they keep quiet. Atleast let them return the money rs 429/- which i have recharged i don't want there irreplaceable people service, thanks

I've been using the bsnl network from a long time, recently i made a recharge of rs.429/- having a combo pack of internet & talktime facilities in it for 84 days. But since from the day of recharge it has become by regular work to talk to customer care & explain the issue to them about poor internet facilities & every time when i call the customer care, the executive who attend the phone calls will give solution as per there convenience without analyzing the actual problem,
Some executives are advising to change the network setting mode manually & some are advising to try in the morning or evening & everyone are so reluctant to know the issue in network, & any how the problem will have to bear by the customer only.

It clearly vitrines the level of enjoyment the executives are having in their work by responding the very arrogantly & reluctantly

It seems like people are recruited with no intention to provide the good service, all the value added words are only available in websites, advertisements, news papers & journals etc where no one optioned to reply.

I a. Janaki rani have surrundered my landline on 13.10.2016 bearing no.23304991 situated at 6-3-96, flat 201, ab heights premnagar, khairatabad, hyderabad. The deposit was not refunded till now. I request you to refund my deposit amount with interest immediately. Other wise i may seek justice in the consumer court. I request the concerned authorities to take positive action at an early date.

Bsnl broadband is extremely slow for me and i'm getting below 100 kb/s.
While at night time it's below to 30 kb/s

Even 2g networks can get better speed than this

Experiencing this issue from 1/12/2017

There is no response from bsnl until now.

When i contacted bsnl customer care they said change dns to google dns. But that's not the issue i have 2 modems and 2 pc's i tried both still same result so the issues are not related to my modem or pc.

Number: [protected]

The signal for BSNL is so poor in Hitec City of Hyderabad which is one of India's renowned corporate area. While the private operators are providing high signal strength here, BSNL signal is almost zero sometimes. The problem is same for data as well as voice also.

I have two sims in my mobile one airtel and the other BSNL. While Airtel is good with 3G, BSNL is showing 'G' (for data) and sometimes no signal at all. Could you please take necessary action.

Sir,
As per guideline from honourable supreme court all mobile no should be linked with aadhar card. I have a bsnl no which i want to link with aadhar card. When i went bsnl office near bahu plaza jammu. They told me come with a local reference because i am outsider and can't link my aadhar with my no. Without local reference. I am from uttrakhand and i don't have any local reference because i am new in jammu. Now 25 days are left to link aadhar with mobile no. Do the needful.
Thank you.