Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear sir,

I want to tell you that i was traveling in train & don't know how but unfortunately i lost my phone in the train. I do not want anyone to make use of that opportunity and do something bad with it.

Therefore i want that my sim should get blocked as soon as possible. So that there is no possibility of misusage of my sim number.

Description:-
My mobile phone was samsung duos (Black, qwerty keypad).

Regards
Ankita

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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S

Shabnum Ansari

from Dharmsala, Himachal Pradesh

Dec 18, 2017

+1

Pls I want call details 1 Dec to 6 Dec [protected] it's very important pls give me the details of my mobile number only one week of Dec

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N

NagiReddy M

from Chirala, Andhra Pradesh

Dec 18, 2017

I am not receiving port number from my bsnl number [protected] .while send PORT [protected] to 1900 but not received port number even I send 4 r 5 times .

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J

Jayaram Sahu

from Daulatpur, West Bengal

Dec 18, 2017

I am not receiving any OTP for any of my on line transactions, this BSNL no is a prime no for me. How will I go cashless. with this short of service.

After consuming this balance, I have no option except portability.

Please excuse me.

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Website: BSNL

Respected sir/madam,
I recharged an amount of rs.220 to my bsnl mobile number [protected] through bill desk, and amount is deducted from my axis bank account. But till now recharge not over. Transection id is inb/[protected]/bsnl
Please take immediate action on this. Kindly give reply for this compliant. My gmail is [protected]@gmail.com or to my mobile [protected]

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Dec 17, 2017

Updated by j naveen kumar my gmail is [protected]@gmail.com

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S

srikotha

from Bengaluru, Karnataka

Dec 18, 2017

Hi i sent request for port out from bsnl.
Number [protected]
But did not received still.
I sent multiple times to 1900.
But didn't received after 1 day as well.

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V

Vivekananda Patnaik

from Hyderabad, Telangana

Dec 18, 2017

I am having BSNL Pre paid SIM .Now I want transfer this sim to my wife's name .Pl sent the procedure to change the name of the SIM as i want to change my sim in my wife's name

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K

kbkulkarni27

from Pune, Maharashtra

Dec 18, 2017

Fraud activation of bsnl hungama plan on my number [protected]...deactivate it asap or I will go to tray

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P

pradeep8433

from Raebareli, Uttar Pradesh

Dec 18, 2017

I paid my bsnl landline bill worth rupees 1847 by paytm (Ph.no [protected] A/c no.[protected] Dated 7/12/17 at 9.39p.m) but oprater says bill has not paid.

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Address: Ajmer, Rajasthan, 305001

Website: Paytm

I pay bsml land line bill of amount 954rs by paytm. On 13 december 2017.

Amount deducted from wallet but not received by bsnl company.

My wallet txn id..[protected]. And
When i pay bill.

Postpaid hybrid flow order# [protected].
This no. On my paytm screen.

I complain paytm customer care but no any response..
Plz sir help
If not received by bsnl company my amont then where amount is go and whos company or person responsible for this act.
Plz help nd my amount return on my paytm wallet.
Regards.. Kamini raria

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Kalkunte S Ramprasad

from Bengaluru, Karnataka

Dec 18, 2017

Unable to send SMS to numbers like 1909 or 55365 from Iphone 6S. Not delivered is the message received. Correct SMSC is configured - [protected]. My mobile number is [protected]

I have taken up with Apple & they have confirmed no issue.
I have been speaking to BSNLhelpdesk but no help forthcoming.

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P

Pradeep Kumar Poola

from Cuddapah, Andhra Pradesh

Dec 18, 2017

Recently I have been receiving extra charges on my broadband bills with plan 470. the additional amount of Rs.500/- one time charge higher speed for 20GB. please deactivate my account from one time charges plan.
phone No:[protected]
Thank you...(MY NAME IS P NAGARAJU PRINCIPAL)

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Address: Jaipur, Rajasthan, 302020

Website: www.bsnl.co.in

Bsnl — recurring charges - broadband installation charges

R/sir,,
I am individual landline domestic customer and broadband service started w. E. F. 24.10.2017. I shocked when i received invoice for the period 1/10/2017 to 30/11/2017 with extra recurring charges ie; rs 931.64 and 2 times broadband installation charges. Please make a necessary correction to enable us to pay the bill before due date. Kindly advice me confirmation about this modification done by bsnl

I requested to bsnl please remove above charges and send correct bill.
Thanks

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Address: Chennai, Tamil Nadu

My bill for the period 01/11/2017 to 30/11/2017, i find usage charges amounting to rs3208.66. After allowing discount and adustments etc the net billed amount isrs1579.80 and the total amount due is given asrs1580.44.
On the back side of the bill, in dteails page undr non roaming calls, gprs/wapcalls (Kb) duration is given as2814312 and the corresponding charge as rs2814.96! I am baffled by this figure. Even if i had made phone calls, it should not have come this much! There is some thing obviously wrong in the biling.
Will the authorities reduce the amount?

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I have surrendered my telephone on july'17 following aii rules ®ulations & submitted all necessary documents on 13/11/2017. My name was registered as pabitra mukhopadhyay, though the cancelled cheque affixed with the documents named pabitramoy mukhopadhyay. The dealing clerk who received the papers did not say anything about the anomalies, i've not got the refund yet, pl look about the matter & do the needful.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Jan 02, 2018

Updated by Pabitramoy I, ve not got any response from bsnl yet.

Jan 02, 2018

Updated by Pabitramoy I have registered my complaints regarding non - receipt of refund of money against surrendering my landline on 14/12/2017 (ID 1807563) but I got no response from bsnl .pl do the needful.

Jul 11, 2018

Updated by Pabitramoy No response from bsnl yet

Jul 11, 2018

Updated by Pabitramoy I think I will not get the refund .

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Please stop hungama service from my bsnl land phone number[protected].

Please deactivate hungama service from my bsnl land phone number[protected].

I activate this service by mistake. For that, addition of rs.300/- extra paid by me in this month. So, please take further procedure to repay my cash if possible.
Consumer name:mohandas r.
Address:vattavila veedu
Koonthalloor
Chirayinkil p o
Tvm-695304.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Dec 14, 2017

Updated by annu sree Deactivate hungama service.

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K

kguru6

from Virudunagar, Tamil Nadu

Dec 15, 2017

We are currently using BSNL broadband service - 1045 plan. Within 10 days o[censored]sage we are receiving a pop-up stating that we have crossed the FUP limit of our tariff plan and redirected to the following site http://172.30.67.134:9090/ssssnpm//promotional.jsp

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Request for refund amounting rs.429/- and rs.50/-.
Transactions id are fcvw[protected] dated 30 nov 2107 and fcvw[protected] dated 30 nov 2017 respectively. Recharged through net banking on 30 nov 2017 to bsnl (Mob no. [protected] & [protected]) from my vijay bank branch nscbi airport account no.[protected]. Where as recharge was not done. Please as soon as refund my money to this account.

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Sir i am shilpa swain from bhubaneswar, odisha. Please remove my caller tune. I am unable contact with the customer care. Please sir do take this matter seriously because i am facing a lot of problems because of this caller tune. I have to attend many telephonic interviews and this caller tune is creating and bit awkwardness. Please sir remove this as soon as possible, i have been trying to connect with customer care since many days.

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Sir/madam,
i recharge my bsnl prepaid mobile number [protected] the aumont of rs 429 at retailer number [protected] 12.12.2017 but i am now in kerala so we need roaming or talktime facility. now working in kerala. my mobile number the above triff plan is now not working.We need roming fisitity for the above reacharge.give him reasonable solution as early as possible.Thank you.

so we need reasonable solution .

regards kalingan

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M

m tatarao

from Chirala, Andhra Pradesh

Dec 20, 2017

Sim problem

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Address: 380001

Hi consumercourt,

I had planned to port my bsnl prepaid number [protected] to another operator.
Thus i sent port < [protected]> to 1900, twice on 12th dec 2017.

I couldn't get upc code till now.

I complained to customer care on 13 th dec 2017, for it,
Complaint no 1l[protected] and 1l13382638.

Yet i have not got the upc.

I need to port, due to network issues.

Please do needful and send upc

Isac

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Address: 180004

Hi team,

My name is vijay gupta and using mobile number [protected]. Due to medical illness could not able to pay bill on time however now inspire of paying my bill my number is deactivated. The details of the payment are: receipt details

receipt for payment of bills/demand notes. This receipt is generated from bsnl portal. Receipt no[protected]transaction idmgsm[protected]transaction date[protected]:09:43amount 660.00phone no[protected]account no[protected]bank reference no006401invoice no[protected]

kindly request you to activate my service as soon as possible. As it's really inconvenient as a customer. Hopefully this matter will get resolve soon.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Dec 14, 2017

Updated by [email protected] Hi Team,

My name is Vijay Gupta and using mobile number [protected]. Due to medical illness could not able to pay bill on time however now inspire of paying my bill my number is deactivated. The details of the payment are: Receipt Details

Receipt for Payment of Bills/Demand notes. This Receipt is generated from BSNL Portal.Receipt No[protected]Transaction IDMGSM[protected]Transaction Date[protected]:09:43Amount 660.00Phone No[protected]Account No[protected]Bank Reference No006401Invoice No[protected]

kindly request you to activate my service as soon as possible. As it's really inconvenient as a customer. Hopefully this matter will get resolve soon.

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Address: Dhar, Madhya Pradesh, 454665

I want complete call summary of my bsnl mobile number.. That is [protected]i m urgently seeking for the call details of my bsnl number which has from 2010 april _ june 2010 my number is _ [protected]
There is one number of kerala.. I m seeking urgently for that number.. Unfortunately lost..
Kindly please reply asap
My email is [protected]@gmail.com

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S

Shaik09

from Mahbubnagar, Telangana

Dec 14, 2017

I want to deactivate hungama plan as early as possible. Pl deactivate movies, music and games plans immediately.
With using these they are charging amount rentals they are charging with bill so i will not pay any rental or any extra amount to hungama plan
my landline no is[protected]

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Address: Ludhiana, Punjab

My internet is not working since 06.12.2017. I have contacted local bsnl office but they are unable to short out the problem. Even online service has not worked. My details are as follows:
Name - shiv charan saini
Location - ludhiana
Account no.- [protected]
Telephone no.- [protected]
User - b[protected]

Please resolve the problem at the earliest.

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Everyday i am getting unwanted messages in my bsnl mobile number [protected]. Example are as follows:

Kate upton-famous american model, sexy swimwear video show!!
http://ez.hurraay.com/BsNl/cwE/vd_c.jsp?p=suk[protected]nL

Zero figure kim kardashian, hot videos shooting!!
http://ez.hurraay.com/BsNl/cwE/vd_c.jsp?p=hsk[protected]nL

I tried to activate dnd service in my number but it yields no result.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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T

true youtuber

from Bengaluru, Karnataka

Jun 3, 2018

My number is [protected] i am getting many sex messages so i request u to please stop this messages

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Address: 560067

Our landline #[protected]is dead and we had registered a complaint. However the issue is not resolved even after two weeks. Ours is a scheduled commercial bank and a lot of our customers have complained about the issue. Our customer service is being affected very badly. So we request you to look into the matter urgently. Also please reduce the rent proportionately for the period service was down

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Dec 08, 2017

mallikraj's response With out any notification just by calling over land line phone and asked to send SMS to you and activated the BSNLHANGAMA with in no time. For deactivation you are asking all sort of question this is ridiculous.Please do it at the earliest possible
Regards

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I

Indrabasudevi

from Kolkata, West Bengal

Dec 11, 2017

Please give a call details ofmy mobile no [protected] in the name of Jitendra kumar singh due missing of my mobile for half hour.

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M

mallikraj

from Manjeshwar, Kerala

Dec 13, 2017

Pl deactivate BSNLHANGANA with immediate effect

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Address: Salem, Tamil Nadu

I am from salem tamil nadu circle. My broadband connection is interrupted from dec 1. Today dec 11, i almost called 5 times to customer care. They are simply saying we ll arrange technician to rectify the issue. Next we ll escape the problem to higher authorities. Then we ll give priority to resolve the issue. Still problem not resolved. Worst ever. Paid 10000 per year for this bsnl broadband service.

My landline number 2345308
Std code 0427

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Address: Shimla, Himachal Pradesh

Sir
I m using postpaid bsnl number under ucg plane since last 7 years but i have been transferred from that address to new address.
My old address is where bill is dispatched..
Bashir ahmed bhatt
Medical officer i/c
Chc lad bharol distt mandi hp
Now my new address is (Because of my transfer)
Dr bashir ahmed bhatt
Medical officer i/c
Phc naldhera distt shimla
171005
Thank u and regards

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Address: Kamrup Metropolitan, Assam, 781003

Dear bsnl my number is [protected]. I have lost my phone and want to get a new one so please help me with the necessary procedures. I have the necessary documents and IDs. I tried caling customer care but they were not helpful at all and i got infuriated with their responses. I need to block my lost number and get a new sim replaced. Hoping to get an early response. Thank you.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Dec 07, 2017

Indraneel Datta's response sir
my landline no is[protected]. I amnot getti g the bsnl landline bill for last few months. After tellung SDO bsnl durgapur aldo there is no feedback. please see into the matter

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Y

yogesh 114

from Noida, Uttar Pradesh

Dec 12, 2017

Land line no.[protected] dead last one months pl repair this phone as soon as possible

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I

Indraneel Datta

from Kolkata, West Bengal

Dec 12, 2017

Sir
my bsnl landline no is[protected], I amnot getting the landline bill for last few months.

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Address: Pune, Maharashtra, 411038

I have visited almost 10 times in this month to change my plan given application as asked to submit with photo and address proof, called several times to call center.. Sent sms for the same but till date neither my plan switch over from plan 525 to plan 99..
I am on verge of going for portability the worst experience
Pm of india talk about digital india
Is this the way you people work on the site of bsnl there is no update nor you can manage your account. Every time you ask people to visit your officee and give in a writing about each query even in today's era you live your life in bullock-card and expect you will shine india..
I do have idea connection i can mange my account at finger tips. Not like every-time idea ask me to submit paper application with photo and address proof and misplace it the way your office has done with me.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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S

Shrikant Mahadik

from Pune, Maharashtra

Dec 11, 2017

Respected Sir,
My name is Mahendra Narayan Deshmukh Land Line No[protected]
Our Telephone Not in Service From Last 3 Days And My Internet Connection Not Available.
Complete No- [protected]
Pleas connect as early.
Thanks & Regards,
M N Deshmukh& Associates,
Chartered Accountants Firm

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S

Somashekar Gowda

from Bengaluru, Karnataka

Dec 12, 2017

When i was travelling on bus some one stolen my mobile
With sim that mobile no is [protected]

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S

sajupoulose

Dec 12, 2017

Sir
Mostly in my house loose signel.In home I have to come out to speak with anyone.my mobile and wireless landline also same problems.any emergencies people unable to contact. I reports many times this issue but there is no any action from the BSNL authorities in my area.kindly resove the issue

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

File a complaint to Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 197

deactivation of my sim

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mobile recharge of rs. 220 on 16/12/2017 at 6:48 am

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bill pay but not received by bsnl

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customer id 1001594481 phone no. 0141-2395428 correction in recurring charges

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my cell # 9444405880 exorbitant usage charges?

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landline no:24524568

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stop hungama service

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payment not received

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removal of caller tune

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wrong recharge for that number 7598357826 prepaid so we need roaming or talktime facility

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not receiving upc message despite sending 2 message on 1900 and registering complain to customer care

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mobile number deactivated

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call details for mobile number

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non functional of broadband

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to stop receiving unwanted sms in bsnl number.

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landline dead

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connectivity issue

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changing of bill address

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lost phone number

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non support from office to change plan

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