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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 197

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R
Ramanath.k.v
from Bengaluru, Karnataka
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recharged rs 429/- on 1.12.2017

Address:Bangalore, Karnataka, 560098

Sir, i have recharged the phone number [protected] on[protected], and i have received confirmation message also for having been paid, now the bsnl office staff disconnected the service, i don't know what the hell they are doing with out verifying the records how can they stop the service. I am very sorry to say this. If the same thing happened to them can they keep quiet. Atleast let them return the money rs 429/- which i have recharged i don't...
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V
vittal.raj
from Bengaluru, Karnataka
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antipathetic response by customer care executives of bsnl

I've been using the bsnl network from a long time, recently i made a recharge of rs.429/- having a combo pack of internet & talktime facilities in it for 84 days. But since from the day of recharge it has become by regular work to talk to customer care & explain the issue to them about poor internet facilities & every time when i call the customer care, the executive who attend the phone calls will give solution as per there convenience without...
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M
Mallareddi jagadeewara rao
from Bhimunipatnam, Andhra Pradesh
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non refund of amount on surrendering my landline

I a. Janaki rani have surrundered my landline on 13.10.2016 bearing no.23304991 situated at 6-3-96, flat 201, ab heights premnagar, khairatabad, hyderabad. The deposit was not refunded till now. I request you to refund my deposit amount with interest immediately. Other wise i may seek justice in the consumer court. I request the concerned authorities to take positive action at an early date....
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N
nbl007
from Punalur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor speed

Address:689695

Bsnl broadband is extremely slow for me and i'm getting below 100 kb/s.
While at night time it's below to 30 kb/s

Even 2g networks can get better speed than this

Experiencing this issue from 1/12/2017

There is no response from bsnl until now.

When i contacted bsnl customer care they said change dns to google dns. But that's not the issue i have 2 modems and 2 pc's i tried...
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R
Raja Paruchuri
from Hyderabad, Telangana
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poor/no signal in hitech city, hyderabad.

Address:Hyderabad, Andhra Pradesh, 500081

The signal for BSNL is so poor in Hitec City of Hyderabad which is one of India's renowned corporate area. While the private operators are providing high signal strength here, BSNL signal is almost zero sometimes. The problem is same for data as well as voice also.

I have two sims in my mobile one airtel and the other BSNL. While Airtel is good with 3G, BSNL is showing 'G' (for data) and sometimes no signal at all. Could you...
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S
Suresh Pantaula
from Srinagar, Jammu and Kashmir
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linking of aadhar card

Address:Jammu, Jammu and Kashmir

Sir,
As per guideline from honourable supreme court all mobile no should be linked with aadhar card. I have a bsnl no which i want to link with aadhar card. When i went bsnl office near bahu plaza jammu. They told me come with a local reference because i am outsider and can't link my aadhar with my no. Without local reference. I am from uttrakhand and i don't have any local reference because i am new in jammu. Now 25 days are left...
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R
Ravi Kumar Ravi Soni
from Lucknow, Uttar Pradesh
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for blocking my sim card no.

Address:224186

Bsnl sim lost/stolen — to block the sim card

Ankur chaudhary

I lost my mobile handset alongwith my sim card at akbarpur any where. My mobile no. Was [protected] and no. Was [protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.br...
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S
Shubham Nimodiya
from Pune, Maharashtra
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worst service of bsnl

Address:Hingoli, Maharashtra, 431513

I want to close all my bsnl landline number as theri is no proper service.
Even there is no one in the bsnl office.
I had visited the bsnl office twice, once the office was closed on working day and today on 04/13/2017 office is open but no employee is present. How one can solve the problem related to bsnl landline or mobile service. I am attaching the photo for conformation....
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A
asthadnalakath
from Karaikkudi, Tamil Nadu
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network problem

Address:Kozhikode, Kerala, 673633
Website:bsnl

Sir, my name is asthad from kerala. I had recharg 1month before bsnl 446 data plan but i can't even get 3g facility from bsnl. I can use only now 2g data and it too slow. I had many times complaint to bsnl customer care office. But there is no answer me a correct solutions. When i convert my data to 3g mode then my net signel goes to fully low range and iam also living in city from kozhikode kerala. I think thats only problem of bsnl sim....
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N
naynesh tailor
from Anand, Gujarat
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restart inactive bsnl sim

Address:Banswara, Rajasthan

Dear sir,
My bsnl sim deactivated due to long time not uses. So i want to reactivate my sim.
Please start to my sim
I'm sent you some personal details.

My bsnl mobile no - [protected]
Sim no.[protected]
Name - dayalal
Adhar no.[protected]
Adrees - vpo - bassi ada, teh.- ghatol, dist.-banswara, rajasthan
Pincode - 327021
Other mobile mo. - [protected]br...
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C
Charul96
from Bhinmal, Rajasthan
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landline phone 2462371 not working

Address:Kota, Rajasthan, 324002

Landline phone (Number[protected] is not working
Address is d/17, maharao bhim singh nagar, manoj campus, station road, kota junction, rajasthan
It would be highly thankful if you come to the place and see its situation.
There might be problem in any wire damage in the phone.
Other number to contact is [protected]
Thanking you
Yours faithfully
Gyan dixit...
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S
sahana patil
from Bengaluru, Karnataka
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deactivate bsnl hungama

Hi sir/madam, my landline number is[protected] at davanagere, dist:karnataka. For this number bsnl hangama plan activated plz deactivate it as soon as possible, its happened repeatedly without any usage. Monthly we are paying extra amount for this plan without any benefits and more over we ll not use this plan its simply waste. Plz i m requestinng deactivate this plan as soon as...

Thank you...
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Address:Sindhudurg, Maharashtra, 416516

I am mr. Somnath vasantrao tomke staying in vengurla, dist. Sindhudurg, maharashtra, i have replaced my postpaid bsnl sim card into prepaid sim card for same number on[protected], which was activated on[protected], and found and realised that my mobile number can't able to send messages through my android lenovo device after replacing sim from postpaid to prepaid no. [protected], kindly rectify,....
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Dear sir/madam,
I applied for disconnection of my landline[protected] to jto kudal on 29/8/2017 to disconnect phone from 01/09/2017. I paid all dues. On 5/10/2027 i received bill of rs240/ for oct 17. When enquired with kudal office i was informed that phone was disconnected by them on 12/9/17 though my application was from 2/9/17. I lodge online complaint on8/10/17 subsequent reminder on 13/10/17 and on 22/10/17 not to charge me...
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G
Ganesh Varshney
from Firozabad, Uttar Pradesh
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not accept application form for closure/surrender of broadband by bsnl staff

Address:Firozabad, Uttar Pradesh, 283203
Website:closure/surrender form

Name-ganesh ch. Varshney mob. [protected]
No.[protected]
A/c no.[protected]
Bsnl staff not receiving my closure application
I m not satisfied by staff and frequent faults,
Mr. K. P. Singh behaviour is very poor he saying closure form ki 2nd no. Ki line par tick karo then we will be accept otherwise "jo karna ho kar lena" connection nahi katega....
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S
sandeep ...
from Muzaffarpur, Bihar
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activation of sim card

Address:813214

My no. Is [protected]. I converted my bsnl postpaid sim to prepaid on 25.11.2017. After waiting for many days the signal came today (30.11.2017). I took the sim from bsnl office ntpc kahalgaon. The sim is from bihar circle but currently i am in sikkim. Everytime i try to call 1507 for tele verification the call ends abruptly. Necessary action (With respect to continual delay and inefficiency) is required at your end.

All my...
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R
rishav bharadwaj
from Lucknow, Uttar Pradesh
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fraud, cheating

Address:Kamrup Metropolitan, Assam, 781006

This is to the concerned person. Even i[censored] r not, read the following.

Just read a message in bsnl webpage, "most customers will not complaint, they just walk away". I woud say very nice, it is not worth also to waste time.

My concern is as follows:

Who will be responsible for all the frauds and cheats going on with customers in bsnl?

I did a recharge on my no. (Assam) for rs 379/-...
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D
Duke@nrj
from Bengaluru, Karnataka
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outgoing calls and sms not working

Address:Deoghar, Jharkhand, 814112

Hi

This is Niraj kr. Parihast from Deoghar, Jharkhand.[protected] is my phone number and I am not able to make calls and sms. Please consider this and resolve this as soon as possible because this number is linked with my bank account and paytm as well which is getting very inconvenient to me. Moreover, I would say that this is the only way to complaint and no other platform I've on what I'd do so.I request you to kindly resolve...
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D
Dayaram Agrawal
from Raipur, Chhattisgarh
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bsnl tower rent not receiving since 2 years

Address:495117

My name is dayaram agrawal and i am from pendra road, bilaspur. Bsnl tower has been placed in my premises and i am not receiving any rent since 2 years. I want any complaint number or email id where i can lodge my complaint or want my rental money as soon as possible, because its already too late to be patient.

Thank you
Dayaram agrawal
Mail id : [protected]@gmail.com...
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T
Twopull
from Kolkata, West Bengal
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incoming call not working

Address:Kolkata, West Bengal, 700094

For last 2 weeks or so my incoming call for mobile number [protected] is not working. My balance in phone is more than sufficient and I am able to make out going calls. I have tried to get it corrected from your dealers but it didn't work. I have complained to BSNL and have been promised that the same will get resolved in 3 days. The 3 days have passed but my complaint stays... Please do the needful at the earliest and rectify the problem....
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