Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir.
I request you to kindly change the existing billing address for the land number[protected] as given bellow.

Vibrant greentech india private limited.
N. Sukumar
A 24/25, apie, balanagar
Hyderabad 500037
Please correct the address and send the bills on the above given address for necessary payments.

Regards.

Mrs. Simon
For vibrant greentech india...

Since around two years we have this bsnl wireless internet. Every month they are coming on time to collect the fee. But almost every month they forget to update the account data. So two days later the account is expired and internet is not working anymore. So we have to call them to enable the account again. Sometimes the account expires after two weeks. And last month they had "problems" the internet was not working for over a week. Do you think we got a refund for that? Ofcourse not. I hope their boss is reading that and lowers their salary.

Network of bsnl mobile are not available in recently two days in the area of as other block district fatehpur uttar pradesh-212620. Although tower of bsnl are situated at village asother. There are no any reason for non availability of network. Network of the service provider are available in same place but bsnl network are not available. Kindly look in to the matter.

Sir / mam, instead of my repeated complaints on customer care service of bsnl no 1503. No action has been taken against poor network since 7 days. Internet is too slow that even small sites can't be open properly in time. I am a resident of bangla bazar lucknow. Because of this i can't be able to use my data pack efficiently. Kindly take strict action against this. Thank you

There is unlimited service internet connection and we paying approx. 2000 per month charge but the local staff of kumher dist. Bharatpur not co operating since last 3 days while there is not internate serive and we suffering our business of lpg distributorship

Last time atleast 15 days connection was down due to cut down of line and the department issue full bill.

Presently also staff not co operating and say that there is mistake in your computer.

While other internate serive are good.

If your staff do not want work then please remove our connection.

Dear sir/ madam,

To be inform you that my land line and net is not working one kilometer having more than 50 jionts so its hapening every time out order, every month bill amount paying more than rs-1000/- number[protected], name p. Varughese prasad, last time rs-600/- paid to buy land phone from bsnl pta its also work two days only so please take care and repair properly,

Thanks & regards,
P. V. Prasad

Respected sir/madam

We inform you that my bsnl connection no - [protected] in the name of p. Prasanth kumar, mettukuppam, omr, chennai.

We already given letter on 9 th june 2017, in adyar bsnl office to de-activate my connection. But still now no action from bsnl. But bill will generated every month.

My request is to de-activate my connection immediatly. And also send the exact bill what we used.

For any clarifications pls mail me or call my mobile - [protected]

Thanks

(1) I had never asked for hungama plan but it is being charged unnecessarily on my phone number [protected] please arrange to deactivate this immediately also a number of times my phone was not working and it was assured that rental will be waived off but it is in vain
(2) Similarly my Telephone No 2447517 was not working for last twenty days in July 2017 earlier there was fault of ring but later it became completely dead the same was brought to the notice of BSNL Authorities and I was assured of exemption of Rental of non working period. It is pertinent to mention that whenever the complaint is made the auto generated message is received stating that the same has been set right.
(3) The connectivity of BSNL Mobile Services in Sec A area of Shantipuram is very poor it was also brought to your kind notice. It can be verified and may please be rectified.
I am writing this letter, from Guwahati, with a request and hope that my trust towards this great Organization shall remain unaltered.

I gave given complete for balance deduction from my account on 6th. Complaint docket number for my complaint is - 2k06985820.

Today i have received message for deduction of balance from my account.

Though i have not activated for any services my balance is deducted

When i have activated for dnd, how can i get the calls

Why my account balance is deducted even after lodging the compliment.

Regards

Satish

I have recharged my bsnl no. With the plan 429 on 30.10.2017 but it is very very slow since recharged. After repeated complain my problem is not being solved. Eventually i am very much frustrated with the plan & have decided to institute a consumer suit against bsnl. It is a very very grave matter of concern that the costumer service of bsnl is very very poor.

I have a land line phone (No[protected] in my house (In kannur district of kerala). For the last two months, there is no incoming call (The phone is not ringing). Sometime when it rings, even before lifting the handset, the call is made (As seen in mobile).. I made complaint several times to 198, then to jto, ae but there is no positive result.. Kindly direct the concerned staff to look into the matter immediately and rectify the fault..

Dear sir/madam,
I like to inform you that my bsnl landline number which is [protected] is out of order for three days, i make complaint and i know that the technician would come and do something temporarily and again it will be dead after one week. This same process is continuing for last three years. Moreover there's lot of noise in my line hinder smooth communication. Infact the whole nearby area is suffering and facing the same problem.in every month my phone is dead for 9 days. This is occurring since last year's. Inspite complaining they did not take any permanent measure and i think this problem is persisting because of the negligence of local telephone exchange. I think they purposely tampered the connection so they can take bribe and then rectify it. The exchange people are very rude and corrupted. I thereby request bsnl authority to take up the matter and please rectify it permanently.
My residential address is u-7, panchasayar, kolkata pincode-700094

It is requested to you in the connection that my connection landline has been disconnected in month july2017, i have already been submitted all related documents to sdo (. T). Hiranmagri sec.4., udaipur., but no received my cheque of security refund till date today. It is very regret inthis regard that passed time more than 3 & 1/2 month. I am a senior citizen person, i can not move/walk at your office regularly. Pl. Be take needful action with in 7 days as earliest as possible. From.. Er. Dp jain (Xen. Retd. Avvnl. Former ta to se. Avvnl, udaipur. Mob. No.[protected]/[protected], email i d. Er. [protected]@gmail.com

I have used bsnl no.[protected] since last 1 year but now i want to port out from bsnl but my port out request is cancelled 5 times by bsnl. I call in customer care and also visit bsnl office but they not capeble to solve my problem. They say contract base error in my card. I dont know how it was creat and solve? So please help me to solve this problem
Send me update on my email add - vishal. [protected]@gmail.com

On 29/10/2017, mob no. [protected], was recharged with Rs 141 twice. It has to be recharged once but by mistake it was done twice. On contacting customer care, they denied the refund for second recharge but assured double benefit which included 2000 minutes talktime, 200 sms and 2GB internet data per day(all for a month). I have assured this 3-4 times contacting customer care. But on 31/10/2017, on exceeding usage of 1GB internet data, the main balance was charged of 432.50 Rs.
As per the assurance by customer care, it should have been after the usage of 2 GB. On contacting further on this issue to customer care, they denied such a benefit. Actually, first they denied the benefit for second recharge of 141 Rs citing the reason of lapse of second recharge, but later covered it with the benefit of 2000 Min talktime, 200 sms & only 1GB of daily internet data, which itself is contrary to the double benefit offer assured by them on contacting earlier.
I have a complaint no. 490799, for providing wrong information, providing partial benefit & non-refund of second recharge.
So, I request you to take right action & refund me all the money that is deducted from this account.
Thank You

I was facing poor connectivity from past few months. When i complained to them they said the problem is with modem. But i have replaced it with new modem despite that i am facing the same issue. Finally i found that snr margin is so low sometimes it shows in negative. Attenuation is always 300+ and there is so much of noise in landline.

I need someone to look into it immediately. Let me know if this cannot be fixed. So that i can go ahead with different service provider.

I have made payment of rs220 for online recharge of my bsnl prepaid number through bsnl portal on 29th october 2017 - transaction id - pgsm[protected]. But till today recharge has not done & now the status is showing as "failed". Contacted bsnl customer care & they are not sure why it failed?, when it will recharge? & whether it return back the money.
I have sent many mails to helpdesk but till now no response from bsnl.

Request you to please co-get refund of my money or recharge my number.

Transaction id - pgsm[protected]
Web portal - https://portal2.bsnl.in/myportal/transaction.do

Respected sir / madam
I want call details from year 2010 and 2011 of my mobile number [protected] on my email id. I really need it. Please help.in that period some very important phone numbers were added on my phone which are deleted by mistake. Now i really want to get them. I have found those numbers but i have not accessed them. I hope you will help me
Thank you

Respected team,
Greetings

Low 3g signal strength at malabar county 1 dr. Ambedkar university road, b/h nirma university ahmedabad charrodi village 382481, here i can't connect 3g network to my mobile & i can't use my mobile data pack efficiently... Very poor service*, calls are disconnet, please solve this network problem as son as possible now. Very poor service provided by bsnl here in ahmdabae.. 3g service is working like 2g
And there is network issue on all bsnl mobiles. Here no speed of internet and also i can't call anywhere on any network. Very poor and pathetic service. Simply i am wasting my money in this sim i[censored] will not take any action regarding this matter i will change it.
Bsnl contact number: [protected]
Emailid : chirag. [protected]@gmail.com

BSNL does not allow the Unique Portability Code to me for my both the numbers [protected] & [protected].

Now I have to stop using BSNL mobile, as I do not want to carry on with BSNL to waste my money on recharges.

Contacted to customer desk, for the unique portability code, the executives are rude & arrogant, not given any proper reply, told it will take 7 days, when I said as per my best of knowledge why such long time frame he do not have any reply aprt from in BSNL it is 7 days to give UPC & keep me on hold.
It is a routine practice of BSNL customer desk to behave like it.

BSNL does not give satisfactory services on all the front.

No voice clarity, no 3G network in my house, not connecting the internet, not allowing the user to port their numbers, rude & arrogant customer care executives, is anything remaining, I don't think so.