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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 202

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P
philip007
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online stv recharge failed/amount debited from account still not refunded after 20 days

Website:portal2.bsnl.in/myportal/quickrecharge.do

Online payment failure & amount debited from bank account on 12-oct-2017 (With reference id: cheque no. 169623 ; portalbsnltpslmumbaiindin-12/10/17 21:35:07) for recharge amount of rs.333 'ace stv plan' to mobile no. Xxxxxxxxxx. I have contacted bsnl customer care before 10 days and they said it would be refunded in 1 week's time but till now i have not received the refund and when i contacted the local customer care number on 29-oct-2017,...
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A
ashok gorapalli
from Hyderabad, Telangana
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for sim

Address:East Godavari, Andhra Pradesh, 533435

Hi
I am d ravi and i was using my bsnl sim no. [protected] and now it is deactivated due to not recharging in time. Please reactivate my sim. For any enquiry contact me in the no. [protected].
I have huge transactions on the sim. I loss very important notifications on the sim. I not receive any phone call and messages from company side.
Plz give information for got my bsnl sim...
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Address:Rajkot, Gujarat, 360001

Landlinde not working however broad band is working proper . I had complaitn for this in my zone two times and 24hours after till time not cleared by BSNL . my first appli . no . 35 dated 02/11/2017 ANd 2nd appli no. is 19 03/11/2017. MY landline no. is 2229562 which is not workining for last 25 hours . the problem is that if anyone call on this no.[protected] the ring is going and the person understand that it is no reply by me .
br...
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D
dskore
from Nashik, Maharashtra
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non receipt of my pension book from sbi bank nasikroad

Reminder-1
R/sir,
This is regarding non receipt of pension book.
My details are as below.
Name:-deepak someshwar kore
Retired on:-28/02/2017 from bsnl nasik
Designation:- dgm bsnl nashik
Ppo no.:-cca/mh-mbi/pen/dsk/p-16464 dated 28/02/2017
My sbi pension a/c no.[protected]
Branch:- sbi main branch opposite durga garden, nasik road
Please see that i get my pension book...
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M
Man Mohan Bania
from Allahabad, Uttar Pradesh
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mobile signal

Address:322021

Sir
every time in my house or other places i loose signal, in home i have to come out to speak with any one. please solve my problem and i have purchasd A new mobile phone also.
There is very poor Internet signal of mobile and very very very slow speed of bsnl signal...
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S
sunil.54
from Vikasnagar, Uttarakhand
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nano sim not activated.

Address:Moradabad, Uttar Pradesh, 244001

I exchanged my normal sim for nano sim yesterday for my prepaid no.[protected]and they assured me that the same will be activated in the evening but it has yet not been activated even after a day. I have so many contacts in the similar and also my bank accounts information is received on this no. Which i am not able to receive because my similar is yet not activated. Please activate it at the earliest.
Regards!
Sunil mehrotrabr...
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V
Varunvx
from Ernakulam, Kerala
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not getting internet speed as per the plan

Address:Ernakulam, Kerala, 683516

I'm a BSNL broadband user with account number [protected] and phone number [protected]. As per the new plan introduced by BSNL, I should get speed of 8Mbps for my current plan (using rs 499 monthly plan) from November 1st onwards. But instead of 8Mbps currently I'm only getting a nearly 1.6 Mbps. Related to this issue I have communicated with BSNL customer care team several time, but they had asked me to wait 1 day. But even after that period...
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I am trying to connect to andhra customer care from 4days to know about my plan expiry and till now i couldnt connect.1503 & [protected] are waste o[censored]se, it was asked to press 1 for telugu but it didnt even accepted once in hundred of trails. I tried from my bsnl number, landline & other sim also but make it. Tomorrow my plan is going to expire but i dont know what to do to extend it with available balance in my sim. I dont want to recharge...
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S
Satheesh Kumar DS
from Basavana Bagevadi, Karnataka
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poor network coverage

Address:Thiruvananthapuram, Kerala, 695574
Website:BSNL

Mobile network coverage was fully available from kottoor tower, which is around 1.5 km away from my location. But recently an airtel tower installed near this place. After this, bsnl provides only a fluctuated coverage. We cannot make calls or net browsing. This fluctuation affects mobile life and battery backup. Call drope is another issue. Please solve this issue urgently.
I have already registered this issue but did not get any...
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S
Shubham759
from Damoh, Madhya Pradesh
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deactivate hungama services of bsnl

Address:Jabalpur, Madhya Pradesh, 482001
Website:vas.bsnl.co.in

I want to deactivate the bsnl hungama plan as soon as possible. Do it immediately. My land line number is[protected]. They called me on my landline number and ask if i have any problem. Then send bvas message to 56677. I sent the message but later i receive a message for active hungama service entertainment unlimited rs 170 and gaming cafe rs 70 so please deactivate these offers as soon as possible....
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Address:629152

Bsnl service is a wast for public peoples...
In bsnl working officers have two big horns in there head, bcoz they are central government employs. Even though they don't even know the meaning of broadband.

My number[protected], last 8 months broadband often working (Dsl will break 5-10 times in an hour), and paying bill for 8 months.

When we call and explain about the issue to the jto, they just tell...
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L
Loknath Dutta
from Kolkata, West Bengal
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connection disconnected

Address:Kolkata, West Bengal, 70056

Sir;
I raise a complain for service visit at 28 Oct due to connection dead, BSNL company share 24 working hour tat but today 31 Oct still issue not resolve.

Whenever call at customer care they did not provide any contact number of nearest
BSNL ofc .and one Advisor share contact number but while I m dial at this number call goes to agree culture of india group.

So please suggest why customers face...
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V
VivekC14
from Pune, Maharashtra
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no 3g network

Address:411058

Hello sir, i recently moved to warje pune, near cipla training centre, sapna sahakari housing society. I used bsnl krushi but there is no network in this area and also no 3g network. The call quality is also very poor. Plz do something on bsnl 3g network. This bsnl krushi is my permanent no and i don't want to port my no. On any other network. Thank you....
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H
harendra nath dutta
from Dhuburi, Assam
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billdesk

On 29/10/2017 i paid my landline telephone bill of bsnl online through billdesk. The amount has been debited from my bank account vide sms message to my mobile phone. But the amount is not deposited to bsnl a/c. The sms message reference is — [inb[protected]/bsnl (Billdesk)/na]. I mailed to portal [protected]@bsnl co.in about the problem. [protected]@bsnl.co.in mailed to me like this — "failure delivery [550 5.7.2 sender address not found in recipient...
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G
Gagan kakar
from Ludhiana, Punjab
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net is not working

Address:Faridkot, Punjab, 151203
Website:Bsnl

Hlo sir... Maine 16 oct ki bsnl ka new sim lia or is pe 429 ka 3 month unlimited calling and one gb per day net waala pack activate krwa lia lekin os din se lekar aaj takk mai net use nahi ker paa raha kyu k net ki range hi nahi hai... Ghr me to network aata hi nahi or market me bhe jao to net hardly 2 -3 mint chalta hai..net ki problm hai or maine to 429 rupees ka plan bhe lia or net bhe nahi chal raha... Poor connection of bsnl... Please...
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G
Galdinius D'Souza
from Cuncolim, Goa
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activation of on demand music and games services without my consent

Address:403721

I am really disappointed with the way services are activated on my broadband services. If this continues i am planning to cancel my bsnl connections.
I want stringent action to be taken against the company for looting the customers in this way. And i always have internet connectivity issues and when contacted the concerned staff never acts immediately....
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H
hemant nagargoje
from Amravati, Maharashtra
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deactivate hungama offers

I want to deactivate the bsnl hungama plan as soon as possible. Do it immediately. My land line number is[protected] and my a/c no [protected]. They call me on my landline no and ask i[censored] have any problem then send bvas message to 56677. I send message but later i receive a message for activate hungama service entertainment unlimited rs 170 and gaming cafe rs 70 so plz deactive these offers as soon as possible....
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P
Pulak Chandra Saha
from Kolkata, West Bengal
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revision of pension of pulak chandra saha

Website:[email protected]

I am a retired employ of bsnl. Some revised gratuiy rs. 16, 17017/-are due till 11.07.2017. Bsnl autherity has santion the amount vide their letter no/diary no - w[protected] dt.11.07.2017 & send to you. But till date you have not pay the amount to my a/c no [protected]. It is a tax free amount. My ppo no is [protected]. I have submit the xerox copy of sanction copy to the sr. Maneger. Bank of india. Baranagar branch. Kolkata....
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Address:West Tripura, Tripura

Receiver of my telephone no. [protected]is defective during last few days for which l lodged complains daily but instead of changing the receiver everyday l got message that problem is resolved that may kindly be seen from your complain list. Besides during last 3 days my telephone is dead and in this case also every day message of same dialogue l am getting. If such type of service continue kindly disconnect and withdraw my telephone line.br...
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A
Anil Gabriel
from Gidam, Chhattisgarh
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poor network coverage... no device update.. not providing connection

Address:494556
Website:bsnl.co.in

Bsnl claiming as best leading network.. Why are you fooling the public... On the other hand no network updates still growing the shares by missed call alerts and cross connection.. When i went for a new connection refused me saying in your area no point is there and we will not subait your form... Contract workers are looking after all the work.. No executive are looking after it... Why......
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