Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I want to deactivate the bsnl hungama plan as soon as possible. Do it immediately. My land line number is[protected] and my a/c no [protected]. They call me on my landline no and ask i[censored] have any problem then send bvas message to 56677. I send message but later i receive a message for activate hungama service entertainment unlimited rs 170 and gaming cafe rs 70 so plz deactive these offers as soon as possible.

I am a retired employ of bsnl. Some revised gratuiy rs. 16, 17017/-are due till 11.07.2017. Bsnl autherity has santion the amount vide their letter no/diary no - w[protected] dt.11.07.2017 & send to you. But till date you have not pay the amount to my a/c no [protected]. It is a tax free amount. My ppo no is [protected]. I have submit the xerox copy of sanction copy to the sr. Maneger. Bank of india. Baranagar branch. Kolkata. Perhaps he send the documents to you by mail. Please see the matter.

Pulak chandra saha.253 b t road. Kol 700036. Phone [protected].. E mail i d. [protected]@yahoo.co.in

Receiver of my telephone no. [protected]is defective during last few days for which l lodged complains daily but instead of changing the receiver everyday l got message that problem is resolved that may kindly be seen from your complain list. Besides during last 3 days my telephone is dead and in this case also every day message of same dialogue l am getting. If such type of service continue kindly disconnect and withdraw my telephone line.
Thanks

Bsnl claiming as best leading network.. Why are you fooling the public... On the other hand no network updates still growing the shares by missed call alerts and cross connection.. When i went for a new connection refused me saying in your area no point is there and we will not subait your form... Contract workers are looking after all the work.. No executive are looking after it... Why...

Sir this teja from khandavalli bsnl has placed a tower in my land and now land lease time has completed, and its already 3 years over still no one is responding we met bsnl gm eluru still there is no responce where i have to go, lands and towers officer tells go to main branch when i went they tells meet dgm then gm. Then he said i will discuss with officers, since number of times i called still saying i have to discuss. Please suggest what to do.

I have lodge a complaint of paynimo about payment failure on this site on 27/10/2017 at night 11:00 pm and next morning 6:00 am i have received a call from mobile no. [protected] for solving my problem, i was happy but lady on call ask my debit card detail when i refused to told anything then she started threatening me "अगर आप अपनी कार्ड डिटेल नहीं बताएँगे तो आपका पैसा वापस नहीं आएगा"

I am having cell no: [protected]. It is post paid. I am residing in chikkadapally street no: 11 hyderabad-500020. I am not getting call in may house and get messages about missed calls. I made several complaints. But so far problem was not rectified. Two months back bsnl person called me and stated that there was tower problem and will be attended. But so far the problem was not rectified.

Please provide incoming calls details on 25th october'17 to below number, as land phone display is not showing properly and need to recall the customers.
It is difficult to serve customers if not found the numbers.
So requesting you that please let me know the in coming calls list for this land no

[protected].
Arrange calls list to satyaprasad. [protected]@benfranklin.in

[protected] not working (Thuravoor exchange, angamaly, ernakulam ssa)

My bsnl land line number (With broad band connection[protected] is not working for the last 7days. The land line is not at all working for many months. Many complaints done but the problem is not yet solved. Now for last 7 days the broad band also not working.

Please treat this as most urgent and solve this issue.

Thanking you,

P. P. Johny
Punnassery

I already complained 3 times but the company didn't solve my problem. My problem is that i can't get hsdpa connectivity in my home.
The docket number of my complaints are-
1. 1j10398080 on 10/10/2017
2. 1j12308455 on 12/10/2017
3. 1j19374470 on 19/10/2017
I also informed appellate authority about it.
Actually i got the 2 point signal in last 2 date but today i faced the same problem.
Please help me sir as none of their representative answer me properly.
They do nothing instead of registering complaints and after 2 days i got the message that your docket number has been closed but actually my problem is not solved.
Please help me to get rebate as they didn't solved my problem within 3 days as per trai's law.

While mobile display 2 to 3 point signal you don't get voice clarity untill you walk out of home. Data connection while bsnl given plan of 429 with 1 gb free, in day you will not be even able to get 1 mb data from network - so bad is network. Earlier it was advised to me that this is sim card issue. Even after changing sim card issue is same.
Location -
2-3-531, plot 17/18
Laxmi nivas, d. V. Colony, secunderabad - 500003

Today (26/10/2017) i got a call stating that there is hungama services and about the plans, they asked my email id and phone no. So that i can check it... They also stated that i should send a sms to activate (Which i did not send).

But after the call i received activation msgs and mails. This is completely unacceptable and against customer wishes. They have activated all three plans which costs rs. 500.

I want to immediately deactivate all the hungama plans and packages and close the account. I do not want bsnl to charge me in this month bill.

If such thing happens, i will definitely take it up with the consumer court.

Bsnl, a government company creating such scam activities is totally unreliable.

Its urgent!! I lost my sim... Block and deactivate my bsnl number [protected].
My number is a prepaid number.
Kindly deactivate my number fastly.
Its urgent!! I lost my sim... Block and deactivate my bsnl number [protected].
My number is a prepaid number.
Kindly deactivate my number fastly.
It would be appreciated if you people kindly look into this fastly and let me know the status of this.
Kindly look into this.

Dear sir/madam,
This complaint is writing from kerala, our land line number is +[protected]. We took this connection more than 15 years before by depositing oit of rs. 10000/-. Our connection is under katakambal exchange in thrissur dist. Coming to the issue, this is a little bit serious complaint because of the irresponsibility that we are facing from bharat sanchar nigam ltd. Our land line connection is frequently go down for last 6 months. We continuously informed them, had went and submitted complaints to main engineer, we had done our maximum from our side on this.
When we ask about the issue, then they will tell
1) the connection wires are under the road, we have to find it.
2) we don't know from where this problem is arising,
3) we don't have enough workers.
4) the workers are in back of other complaints.
5) please wait for two days, three days, one week.
6) we will make discount on the bill etc.
These all the reason from your engineers side. Every day we have called him and checked the status. But there was no improvements and even they are not come to check that issue. Once some workers came and dig and broken our slab nearby road and found a wire and after that a few days our land line worked, after 10 days again ruined. The complaint registering number is +[protected] and the engineers number is[protected]. Presently our connection is not working and we have done the same process and still waiting the response from the exchange. Whatever happens the telephone bill come on the correct time with out any delay and with out using the landline we are paying the bill for last many months. Any how we are really disappointed with your service, actually our region is a remote area because of the feeble network we can't depend on other network connection. Bsnl is the only way to communicate with our people but because of your bad service we are that much disappointed. Please do needful on this complaint as soon as possible and we are eagerly waiting for your positive reply.
Regards
Varsha

Dear sir
I am ravikant dhiman, live in saharanper (Up) this is inform to u that bsnl network problem whole day, i could not connected call u other person; if connected then other side say hello hello ' my voice don't reached him. And also net not work proper. Do some solutions for network problem
Thanking you
Yours truly
Ravikant dhiman
Mob [protected]

I surrendered my mobile connection[protected] on 7th february 2017 vide rk nagar branch receipt no surrender/rkn/2016-17/71057 - more than 7 months back.
I requested for refund of deposits and additional advance payments macde by me and credit the amount to my icici bank account[protected] of north mada street mylapore branch

Can you please ensure that i get refund at least after such a long wait.
S chandrasekhar

No internet or telephone connectivity since may 2017.
Raised multiple complaints and no one is responding. All bills are paid on time even though we did not receive service.
Need the connection to restored and waive off the 6 months bill amount.
Created multiple complaints in bsnl website, sent multiple email reminders to them. No one responded till now.

Sir, i need my call list for 23 and 24 oct'17 on my no. [protected]. Urgent action required please. My email : [protected]@gmail.com.

I would like to inform you that i am a final year student of m. Tech and yesterday i got a call from a good company who have offered me a good job. Actually that was their hr's personal no. And i have to call him back. But unfortunately my call list has been deleted and i have lost that no. Also. So i need my call list for those days very urgently. Please do reply as it is related to my career.

Sir, i bought stv-444 plan (Popular)-3 months validity by paying rs.444/- through process of visa debit card of csb through komarify.com. But the said package not activated in my mobile no.[protected] at all till[protected]till now. The komarify says that it was successful for the order id. And mentioned confirmation id as. But i say that recharge has been failed and therefore requested for refund of rs.444/-. Because i am not getting any benefit of this stv 444/- plan at all in my mobile using internet or data usage at all and mobile balance says. Rs.41.52 only.

Komarify.com by latest email says that my recharge is successful for the order id:[protected] with the confirmation id:[protected] and pointed out recharged the special pack as "normal recharge r" so the benefit will be added to my balance instead of special pack benefit and they have directed to contact you with the confirmation id to know the credited benefi and indicated that i cam activate the special pack from the main balance using "ussd". I tried *123# but balance says rs.41.52 only.

Pl. Resolve and enable me to enjoy the stv-444 recharge plan in my mobile
If not please arrange to refund rs.444/- to me.
Thanking you,

My name : a. Subramanya
No.6, ayyapp nilaya,
Ramamurthy nagar, bagnalore

We have surrendered our phone no. 2320633 in feb 2014 as we were shifting to the area where there is no bsnl netwrok. Also filled up the form to send the refund amount by visiting nearby office of bsnl. Still they are generating bills and calling for the payment. We have the application copy with us where local office people mentioned that connection disconnected.

Please do the appropriate action so that they should not disturb us anymore.