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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 206

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S
ssarkar2170
from Jaipur, Rajasthan
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new telephone connection

Address:Allahabad, Uttar Pradesh, 211002

Sir,
I sukumar sarkar a staff of doordarshan kendra allahabad applied for new telephone connection and paid rs. 500/= on dated 04/09/2017, and a telephone no.[protected] alloted to me. After one week i call customer care and want to know the status, the bsnl representative said you are in que and connection will be given soon. On dated 12/09/2017 a sms from bsnl received that your telephone number[protected] has been cancelled....
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A
anbarai
from Nagercoil, Tamil Nadu
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recharge not credited

Address:629001

Sir, i have recharged through internet banking for my mobile no [protected] on 7/10/17 for rs220/- at about 20.38 p m. Recharge is for bsnl prepaid phone and the ref. No. Is igacdqpqs4. But my phone no is not credited with the amount. I have recharged through state bank of india internet banking and this is the second time i have experienced this kind of difficulty. Earlier i have this experience with the no [protected] even though i have received...
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M
Mudasseer
from Hubli, Karnataka
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no internet connection and total disturbance in the line

Address:Dharwad, Karnataka, 580024

Sir,
My landline no.[protected]lost internet connectivity on[protected] @ 10.45 am and still not resumed along with this total line disturbance which makes unfit to use landline in either ways. The problem keeps on occurring on a regular basis. I would like to ask why there has been no action taken to solve the problem on a permanent basis. Plz take this matter seriously and do the needful such that services are restored immediately.br...
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B
Bala Santhnam
from Chennai, Tamil Nadu
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bsnl mobile tower service is poor

Address:600024

I am s. Balasubramanian havng your company (Bsnl) sim card no [protected]/ whom not able to get my calls in my residence dr subbarayan nager 5 th street, door no: 36/13 block b./kodambakkam chennai:600024 tower service is very worst. Calls are not reaching /not able to dial or messages also not reaching / i have made sevral complaints ple please attend it in war foot basis.....
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E
er.manishktiwari
from Lucknow, Uttar Pradesh
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payment information not updated and receipt not generated against payment.

Address:Jhansi, Uttar Pradesh

I've paid a monthly postpaid bill amount of rs. 620 through paytm payments portal for the month of august 2017. For my bsnl account no.[protected].
A reference number was also communicated from bsnl through paytm. But the same acknowledgement wasn't updated at bsnl portal and no receipt was generated against this payment. On portal, payment against this bill still showing pending.

I've registered a complaint regarding...
+2 photos
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The land line no:[protected] is not working for the past 4 months. Many complaints had been made in person and through phone.

But no serious action not taken. Please see the land line no is repaired and work.

The previous bills of 4 month to be refunded to us.

The land line is in the name of ms. Gtp finance ltd. Kodambakkam high road, nungambakkam, chennai 600 064...
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S
sj.098
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need incoming call details for landline 079-27526626

Address:Ahmedabad, Gujarat, 382480

Respected personnel,

I have received a abusive and threatening phone call at my landline phone on dt: 05oct 2017 time: between 11:00 am to 11:30 am. Thus i need a incoming call list for the reported time frame to know identity the number. Please share with the email: sjoshi.[protected]@gmail.com
Phone number:[protected]
Any help would be highly appreciated.

Thank you...
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M
marina monteiro
from Vijayawada, Andhra Pradesh
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telephone bill faulty

Address:403515

We have registered your grievance with docket number :bsnl/hq/2017/em-76231.
Following this complaint the original bill of rs 1808/- due on 27th september was reduced to rs 329 on 22nd september.
The due date was 14th october but already paid.
Today i receive another bill of rs 4161. Besides bsnl has stopped sending the bill through email which they were sending earlier. Kindly look into the matter...
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I
incredibleshubh
from Bengaluru, Karnataka
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not able recharge my account

From the time i have ported my number from reliance (Tamil nadu) to bsnl (Karnataka) i could not recharge my number. I ported my number in the month of october, 2016.

Though i am getting calls and sms on this number but could not call anybody.

On bsnl website i could not lodge complaint because it denies that the service provider is bsnl.

I think there is some problem with porting process.
br...
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K
karanharan7
from Jayamkondacholapuram, Tamil Nadu
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landline no.04639-245795 is dead for the past 10 days

Address:Thoothukudi, Tamil Nadu

I can not utilize both broad band and land line services peacefully for the past 2 years inspite of several complaints made both personally and registered in the complaint register provided in the bsnl office. Frequently the service goes out of order. The only thing i am doing is making the prompt payment in time. I do not understand why the bsnl could not solve the problem permanently and satisfy the customer. The strong record is that i...
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K
Kishore Mohapatra
from Bhubaneshwar, Odisha
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forced subscription to bsnl hungama account

Address:Khordha, Odisha, 751021
Website:bsnl.hungama.com

I am a senior citizen and a retired employee of rbi. Bsnl hungama service has been thrust upon me by fraudulant means. Somebody telling that he represented bsnl, telephoned to me in the forenoon of 4th october 2017 on my landline phone and asked me about my internet problems, if any. As i had to change my broadband tariff plan online but the request was not being accepted online, i asked him to help me in this regard, if he could. He advised...
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Y
Yadav1971
from Jawad, Madhya Pradesh
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refund deposited amount

Address:Indore, Madhya Pradesh, 452001

Sir/ ma'am
I was port my mobile [protected] connection from bsnl to idea on dated 28/12/2016 and also paid all my old dues (Receipt no indnpoo[protected] dated 28/12/2016) but i am very regret to inform you i am not received our deposit amount rs.500/- five hundred till date.
Kindly do the needful.
Thanks & regard
Parmeshwar yadav
Mobile no [protected]...
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K
KISHORE
from Pune, Maharashtra
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issue of mobile number

Address:Thane, Maharashtra, 421005
Website:bsnl.co.in

I have written bsnl, kalyan to provide me mobile number of my choice which was closed by my brother. But one year has passed and no reply is being given by them. Now i have received sudden reply in rti that this number is allotted in pune.. I am surprised how this happens. It seems bsnl employees are not interested in any work as they get free salaries. They dont attend to any customers complaints. Government gives them free salaries....
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P
prullas
from Punalur, Kerala
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04762627394

Address:Kollam, Kerala
Website:[email protected]

എന്‍റെ മുത്തച്ഛനായ ശ്രീ.ഒ.ഭാസ്കരന്‍ നായരുടെ പേരിലുള്ള [protected]ാം നമ്പര്‍ ലാന്‍ഡ് ലൈന്‍ 2017 ജൂലൈ മാസം തകരാറിലായിട്ടുള്ളതാണ്. ആയത് 198ല്‍ പരാതിപെട്ടു. എന്നാല്‍ ഓണ അവധിക്ക് തൊട്ട്...
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Manoj Si
from Hyderabad, Telangana
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sending messages not going

Address:Hyderabad, Andhra Pradesh, 500081

Comments
Su sudhavasireddy
On dec 29, 2011
+1

I am unable to send sms from my bsnl mobile. Service centre number[protected]
Bh bhojaraju bhargavi rama

Sir,

My number is [protected]. I am unable to send sms from my sim. I also checked my service centre number i. E. [protected]. Please check this
Su subash k

Bsnl pre-paid — no outgoing smsbr...
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5
from Bengaluru, Karnataka
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stolen the mobile 9448373547

Address:560045

I lost my mobile handset alongwith my sim card at new delhi railway station. My mobile no. Was [protected] and [protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no. Is c/o binder paul mob. No. [protected]...
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N
NijinRaj
from Tirupati, Andhra Pradesh
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fully out of order and no speech and a bad murmuring sound

Address:690508

I would like to file a complaint against bsnl. My complaint is, our phone is fully out of order, no speech and murmering sound. I'm already called the bsnl exchange office (Pathiyoor exchange kayamkulam kerala) three days before. And no one (Bsnl employees) came our home and they didn't check our telephone line. So bad of you... Everytime this pathiyoor bsnl employees did the same issues....
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S
subit
from Kolkata, West Bengal
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not being able to make calls

I am not being able to make calls from my bsnl mobile. Every time i try to make a call, it says recharge immediately, though i have balance of over rs 100/.
I am having this bsnl sim for about a year and i did not face problems till about two weeks back.
When i tried to call, it was just quiet. After several attempts, it said, "recharge immediately". I recharged, i got confirmation of a balance of rs 75/, i called and the call...
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A
averagecon
from Visakhapatnam, Andhra Pradesh
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reduction of 99 rupees for a game that i never requested

Address:530041

Today, i unlocked my phone in the morning and suddenly, a message appeared saying that 3 rupees has been deducted from my account for subscription to something, and while i was checking what caused that, i got another message saying that 99 more has been deducted form my bsnl account for some game on my micromax mobile.
I know i never even touched the games section of the mobile, and so i need my money back...
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C
Customer2017
from Bardoli, Gujarat
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bsnl kankaria branch worsen broadband services

Address:380022

Sir (S),

I am a customer of bsnl kankaria branch which has been worsening broadband services with scamming and frauding the customers like me with (Pre) re-charging for 3g broadband services but provided with 2g or even no services frequently in the validity period.

So, i in a mood to screw the happiness of bsnl especially kankaria branch personnel for their approach and attitude to helpless customers in the...
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