Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I've paid my landline bill (September 2017) online through bsnl portal. First time it showed page unavailable after the transaction and when i checked the bill is still unpaid. So i did it for another time. Now ₹1220 has been debited from my account but the bill payment status shows 'pending'. Please do something immediately. The transaction id:fcdr[protected] & fcdr[protected]

Of late, there have been frequent problems in bsnl broadband service to my land line number[protected]. The trouble started in the middle of september, 2017. Most of the time it is totally out of order or it is sporadic. Whenever i make a complaint i promptly get the complaint register number promptly sent to my registered mobile number. Some technician from bsnl would call me after some time and set right the fault. After a few hours it is status quo, either the line is dead or if at all it works, then sporadically the broadband service would be on and off, causing annoyance. The same story gets repeated day after day. Till today the problem is not resolved and i am helpless.in fact, i had sent an email to the following email id [protected]@gmail.com on 14th and a reminder on 17th september. There was no acknowledgement from bsnl. However, on september 19th the problem was set right temporarily for 2or 3 days and again the same problem continues!
What i am surprised is that bsnl being a giant public sector undertaking with such a strong and technically sound staff, it is a shame that the problem could not be solved. As a last resort, i have come to this forum as a court of last resort and even then if bsnl could not solve it then i have to switch over to a better alternative!
R. Sathiyabal

I was holding land line connection with phone no[protected] with broadband and email id [protected]@bsnl.in connection.

On 01.04.2017 i have migrated from land line to ftth connection with the same email id assigned.

Since then i am not able to access my email id "[protected]@bsnl.in"

Several attempts to retrieve is failed and has been adviced to contact nos. Also not fetched the result.

Needs help to retrieve access to email id "[protected]@bsnl.in"

Thanks and regards
B r srinivasa.

I am parag a wani residing in bangalore and having broadband connection, with the telephone number 23145602.

Because of my job purpose i have to leave bangalore, so i need your support to disconnect broadband connection and give the disconnection information, and the final bill towards the above said telephone number at the earliest from your esteemed organisation.

Looking forward with kind response.

Thanking you
Sincerely,
Parag

Respected sir,
Subject : requesting for a new bsnl tower installation in miyaru — puduvettu

Miyaru is a locality in puduvettu village of belthangadi taluk, dakshina kannada district, karnataka. Which is about 10kms from famous temple 'sri kshetra dharmasthala'. This area has a temple which have history of 300 years, and average population of 5000 including students.

As the locality does not have any cellular cell site/mobile tower we are getting difficult to connect outer world. The locality have a temple and two schools, the devotees those who come to the temple are facing network issue. Not only them the whole locality doesn't have proper network coverage.

The people of village are getting trouble to communicate in this digital era. The entire people those who are living in this locality completely deprived from some basic rights due to improper network coverage.

The distressful matter is that the people of the locality getting difficult for 'voice call' in this 2017. "development of india is depends on development of village", villagers are many times quoted that backbone of india. "empowerment of villages is the empowerment of india" etc, they say. These problems raised only because of inadequate network

Installing a new cell tower to our location could be a better solution to all above mentioned problems and would be profitable for 'bsnl' as well as there no other network operators in our location.

Behalf of all the villagers i request trai to take a action in this regard at earliest and connect miyaru to the outer world by installing a new bsnl cell site in our location.

Details of the location:
Miyaru
Puduvettu village
Belthangadi taluk
Dakshina kannada
Karnataka
Pin 574216
Landmark : vanadurga paramehawari temple miyaru - puduvettu

Email id : [protected]@gmail.com

Sincerely,
Shubhith kumar

Please tell me how do i surrender my landline number. Each time i visit the bank office they turn out to be very ignorant and gives excuses and delays the matter. It's not possible for me to pay the huge amount of bill for the ignorance of bank staff. Very much disappointed with the customer service. Please let me know as soon as possible the way to surrender the number. Thanks and regards.

This is in reference to my bsnl landline no.[protected], i am availing broadband facility from the last 1.5 years. From the past 6 months, after every 2-3 days o[censored]sage, dsl connection gets lost. I keep on complaining at bsnl, turner road office, dehradun. After writing complaint, it works for 2-3 days, then again, there occurs problem in dsl. I am fedup of complaining after every 2-3 days. I hereby request you to kindly do some permanent solution.

I buy cdma sim card ([protected]) from bsnl office in andaman & nicobar island at 07/09/2017 -03.00 pm the official inform me my cdma sim will be activated within two days since the date to 05/10/2017. The sim card is not activate. It show not registered to network in between i complain four time to the officials there response is very bad. Then i again go to the officials this time they give a duplicate sim card on 09/10/2017. But the problam is same as that

Not register on network

I was using bsnl connection of ll/bb for the last many years & as the same was not reqd. Any more, the ll/bb. Was disconnected on 26/06/2017. The ll appratus was deposited on reciept of information about disconnection. But till date the security/ cost of ll appratus has not been refunded. My ph. No. Was[protected]. You are reqested to kindly arrange solve the complaint at the earliest.

Dear sir,
Kindly change my bsnl post paid billing address in a new posting place. Since 7 months is running but the bill is come at the old address. So, kindly look into the matter positively.

Old address : ii-c-156, vidyut vihar colony, ntps-shaktinagar, distt.-sonebhadra up - 231222

New address : ae-29 ntpc colony, vidyut nagar, tanda, distt-ambedkarnagar, up-224238...

I am switching my network from 2g to 3g then the network is gone, this problem occured yesterday and not yet fixed.
Again i am switching to 2g network then the network and internet work properly.
I am using bihar sim in delhi from past more than 1 months and the network and internet is working properly but yesterday network lost never came back.
My bsnl no - [protected]

My landline no [protected] is not functioning and also internet is not functional. I have complained many times but the problem still exists. The connection problem of telephone needs a permanent solution because i am tired of complaining everyday at bsnl authorities.
Pls direct the local bsnl authorities to give a permanent solution to the problem

Sir,
I requested you to please refund my security money in my bank account only with final settlement as soon as poosible. My telephone number was[protected] at 2246 type ii a, hal township, ojhar, nasik, maharashtra 422 207. For banking transactions my deatils are as follows: name - radha krishna bhardwaj, saving bank a/c no. [protected], ifsc code - sbin0001196, sbi branch address - hal township, district nasik, maharashtra - 422 206.

I've already applied for surrender of my landline connection no[protected], but funny enough that the bsnl wants me to submit the original receipt of security deposit which was made long back while installation. Though, i find the same is visible in their customer portal. This a kind o[censored]nnecessary harassment and attitude to non refund of legitimate claim, needs your attention.

My telephone number is[protected] which name is sujanmal juharmal jain but in bill name is sujanmal juharmal jain so i want to change the correct name sujanmal juharmal jain. Plzzz correct this name as soon as possible i want to change its wrong before many years i think i have connection on that time is wrong till now. So plz correct only one word huharmal and i want juharmal.

Customer name: g. Rajendran
Bill number: szdtn[protected]
Account number: [protected]
Phone number: [protected]

The payable amount is rs:1380 for current october month. I paid at saturday (7.10.2017) night through this website (https://portal2.bsnl.in/myportal/cfa.do).I used to pay bsnl landline bill through this website for the past 10 months. Though my amount is debited for the current amount from sbi bank & still it shows that i didn't pay for the current month and also e-receipt is not at all getting generated. I waited for more than 24 hours but there is no use.

I called bsnl customer care service & they asked me to check this website (www.selfcare.bsnl.co.in).I signed up and checked it shows my bill is not at all paid for the current month. I sent a complaint query to this email id ([protected]@bsnl.co.in) as because if there are any transaction issues they were been notified to use this email.
Though i paid still the status is unpaid so what i should do?!

Sir,
I have broad band facility in my house but with in 2 days it shows speed limit has expire, and slow speed on wi fi started.

Mobiles are getting in rs. 429/- 3 month period, and 2 gb daily, unlimited st local calls, and with full speed for 3 months.

We pay rs. 700/- to rs.1000/- per month, we are getting low speed. Why?

Please make new plans that will give more facility to land line broad band (Wi fi) user.

Thanking you.

I applied for disconnection of bsnl broadband connection as well as land line connection at ambattur telephone exchange on 07.10.2017. To my utter disappointment i received a message on 10.10.2017 at 9.11 a. M. That my request for disconnection has been cancelled. The irony is that the message wishes me for a continued patronage with bsnl. The service is so poor that the person who took my call on 1500 speaks in such a rude manner that she could not tell the reasons for the cancellation. This is ridiculous service from the public sector owned telecom company. This attitude of the staff forces many to shift to other private telecom companies. I request that my complaint may be attended to immediately.

Area std code-0485
Phone no-2251796
It is out of order from march 30, 2017 and in same condition till yet. I register my complaint many times through complaint booking system and also directly at bsnl office at koothattukulam. They do not take any initiative to resolve my complaint. When i asked about this they told that this is because of cable fault. But all other land lines in my area are still functioning except mine.
I request to consider my complaint and take necessory action against the irresponsible behaviour from the concerned people and also make my land line connection functioning.

Sir,
Kukkedi village near historical place venur of belthangadithaluk, is not having a mobile coverage from any of mobile towers located nearby. This village is is having enough number of people to use mobile phones but we are all certainly away from the facilities of any mobile phone facilities. As such we request you to provide enough strength for signal or to provide an additional tower in the village near an industrial training institute running in the village.
We hope you will respond quickly to this.
Thanking you,
With regards