Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hello sir, I have done a wrong recharge plan on my bsnl mobile number and wants the money back ...I tried to contact the help line number through but the massage was not delivering. ..please help
REV[protected] [protected]

I have made several request to 1900 for UPC port from my BSNL mobile number. Just after sending getting the text I’m getting “ Your request for UPC has been delayed. Please wait while your request is being processed.” and then getting another message "Request for UPC for your mobile no. 994666**** could not be processed. Please retry after some time". Nothing more than that and the sms charges are still deducted. I have called up BSNL customer care and they have informed me that there is nothing they can do about this from their end.

Not receiving UPC Number from BSNL. Looks like they are doing it intentionally. A message comes saying 'delayed' and later another message saying 'could not process, try again'. This is repetitive and is common among most of the customers. It is continuing since last 2 yrs and this is violation of the regulations from TRAI.

My internet connection has not been functioning since June 2023.
BSNL took twice the routine charges for the change of modem and despite of which the Internet is non functional. I have made several complaints to the customer care number with no response from the BSNL.
I request you to kindly book a formal complaint with the firm.

Dear Authority,

This is to inform you that there is Two BSNL telephone pole touching my boundary walls of my house which is of no use . This is causing a lot of problem to me as children's and people are getting inside our house when we are not there and taking our fruits and vegetables from our gardens. So I request you to remove or relocate this telephone pole from the boundary of my house .

For this I will be very thankful to you, please oblige.

Location Lakhi Bhawan opposite Abhinandan Marriage Hall BDO Para Kulti Dist Paschim Bardhaman Pin 713343 West Bengal

I am trying to port my BSNL mobile number [protected] by trying to generate a UPC code. I am getting constant failure message saying that "request to generate UPC has failed and try again later".
Seeking your help to fix this issie by generating and sharing UPC code.

I was charged double the monthly Terri for changing the modem after which the BSNL service has been unavailable for most of June 2023. I have made several complaints online with only a few hours of service despite regular payment of monthly bill. I request a redressal and refund of my monthly payment for which I received no service from the BSNL

Telephone number
[protected]
Account number
[protected]

Pradhan K L
#07
Cauvery layout
Madikeri kodagu
571201

I had got the BSNL WIFI connection on May, they charged me 5000/- for installation and informed me that the first month internet service will be free. In the month of June, I received the bill for both the months May and June the sum of 3267/- When I visited the BSNL office to check on the issue, they informed me that they do not have any relation with the Modem installation team who informed about the free service, and I will be charged for both the months. I did not pay the bill and the internet service was stopped on June. I have received the bill of rupees 5395/- for all the three months again for May, June and July. When I personally visited the BSNL office again I did not get proper explanation and asked me to contact the BSNL customer service for query, when contacted they did not have the proper explanation and they are asking me to visit the BSNL office. I am tossed back and forth without resolution or any kind of help with increasing bill without using the services.
Kindly help

Address:
176, Opp.SBI staff colony sanjaygandhinagar,
Basaveshwaranagar
Bengaluru 560079

Dear sir/madam,

This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to shift/remove it at the earlist. Complete address is mentioned below along with photograph of the pole.

Address-
176, Opp.SBI staff colony sanjaygandhinagar,
Basaveshwaranagar
Bengaluru 560079
Landmark: straight road from jaimarutimandir

Regards'
Rohit

I using my BSNL sim for the past 9 years. But now I want to port my BSNL number to another network since BSNL internet speeds are too slow. If I send port message to 1900 I get a reply saying "UPC cannot be generated as there is an active request for the change of ownership for this number.".
So kindly solve my issues ASAP.

I recharged my fibre no [protected] with on 30 jun 2023 amount is deducted but my service not restored and they said payment not received and after don't take it seriously and again say we can't do nothing or recharge again so please help me I attach my transaction and last bill screen shot
My name is Nitesh yadav and account [protected]

Hi,

There is a pole in front of my house which is not being used from past 15 to 20years. The pole is causing serious mobility issue as the road is narrow and lately people have started hoisting huge muslim and hindu flags on the pole which is causing serious unrest in front of my house. It is also disrupting the communal harmony. Could you please get rid of the pole or please send a confirmation notice so we can remove it and transport it bsnl storage location in bengaluru.

Dear Authority,

This is to inform you that there is a BSNL telephone pole near of my house which is of no use . This is causing a lot issues for my property as many ppl ads poster on that causing many accident . So I request you to remove or relocate this telephone pole from the after my house .
For this I will be very thankful to you, please oblige.

In Manual I had subbmitted note to BSNL as main local athurity

Yours truly
Yogesh Lokhande
Amrutyog Bunglow,
Chile Maharaj Hou Soc.
Rajendra Nagar
Kolhapur 416012
Maharashtra,
India

Dear Sir,
I applied for new fiber connection 17/06/2023. But till now I have no connection. Plz solve my problem.

Rohit Kumar gupta
[protected]
Gmail- [protected]@gmail.com
Bhongaon, Distt-Mainpuri UP west
Pin code- 205262

Dear Sir,
I tried to recharge on 10.06.2023 BSNL (Top up) Rs 220 for mobile no [protected] . It was not recharged but money got deducted from our ICICI bank account[protected] .I called BSNL they told that it will be sent back to my account within 7 days but it did not.How can I get back my money.
Transaction details:
BIL/ONL/[protected]/Bharat San/BSNLPRE_YICI193 dt 10.06.2023

I am getting the following message from bsnl in connection with mnp.

Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. 98xxxxxxx could not be processed. Please retry after some time.

I tried 2-3 times still facing the same issue.

My data services were stopped although I have balance due to data exemption. So I have done 16 rupees recharge for data. I made this transaction on BSNL app and made payment through PAYTM UPI. It was shown that the recharge was successful and the transaction id is WMP[protected] and Bank ref no is[protected]. But I didn't get any message from BSNL about the recharge and I still didn't received any additional data. Please resolve this problem as soon as possible or else please refund my amount

Hi i'm a user of BSNL broadband, my land line number is[protected]Area Nabha teh-Patiala .i am a streamer . i do you tube content creation and competitive online gaming for living .but for some time now i have been experiencing some difficulties on my broadband connection, like ping always stays high enough for me to not able to do my work and speed cuts down to really low . i tried complaining to local Authorities multiple times now but there seems to be no fix after all those reports. i pay all my bills on time and i only expect in return for my internet to work well.

Bsnl not provide UPC code for port my sim please help

Hi my Sim card was activated 3 days back and now it is rejected. Kindly help me solve this ASAP.

My phn No. [protected]