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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Aug 13, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 220

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R
rekha05
from Bhopal, Madhya Pradesh
Sep 8, 2017
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Are you the fraud forum.
From the time i complaint about my phoneon your site i am getting fake calls by the name of lenovo headoffice. I have called at the lenovo headoffice they are telling that they have not received any complaint from your side. Are you the fraud site and not providing the privacy to the complaints posted by the person. What should be done of these calls coming to me. I don't know how you will solve this problem but i want that this problem should be solved by you as fast as you can or i have to complaint it to the police.
Rekha
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    sasidhara.S
    from Bengaluru, Karnataka
    Sep 8, 2017
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    Address: 560078
    Website: [email protected]

    Requested to shift land line telephone with broad band[protected] from r. T nagar, bangalore 560032
    To j. P. Nagar, ist phase, bnagalore.
    Ack. Ref. [protected] dated 10th august 2017
    Dis connection has been done at r. T. Nagar, bangalore
    But no action has been taken to install at j. P. Nagar,
    Finding lot of inconvenience. I am retired as technical officer
    Departmnet of materials engineering, indian institute of science
    Bangalore. We are not able to use broad band and we are deprived of
    Communication. I am customer of bsnl from year 1995..
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      K
      karthik_anchor
      from Delhi, Delhi
      Sep 8, 2017
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      Website: my bsnl app

      My name is karthik during recharge of 429 from mybsnl app after the payment file not found error came.. Amount was deducted from my bank so kindly please check the issue and i am unable to get whether it is bsnl fault or sbi fault so please kindly look at my issue and the details of the transaction are furnished below

      My mobile number is [protected]
      Mobile number:[protected]

      Acc no:[protected]

      Reference number - sbipg jt[protected]
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        C
        CREATIVE TEAM
        from Hyderabad, Telangana
        Sep 8, 2017
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        Dear sir, my bsnl number is [protected], i recharged the amount ₹429 (Unlimited call offer) after confirming the one of the bsnl customer care. The customer care executive tells us to this offer applicable in roaming also but now after recharge i did not call to anyone...

        Strictly speaking if i did not get refund my money i registered the complaint in consumer court... I have voice record of your customer executive...
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          santsasova
          from Kolkata, West Bengal
          Sep 8, 2017
          Resolved
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          Resolved

          I have surrendered my landline phone[protected] along with the instrument and accessories in march, 2017. The landline phone had been disconnected in march, 2017 too. Other formalities also have been completed in march, 2017.

          I regret to inform you that i have not yet received refund although the benchmark time limit of 60 days have elapsed.

          I visited the accounts section at uttarpara telephone exchange of hooghly district and talked to the official concerned who assured that the refund will be credited to my bank account soon but in vain.

          Kindly look into the matter and pay the refund as early as possible.

          - santasova kandar
          [protected]
          Email: [protected]@gmail.com
          Oct 24, 2017
          Complaint marked as Resolved 
          Today (24.10.17) I have received refund of Security Deposit against landphone No.033-26645319.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Sep 23, 2017
          Updated by santsasova
          Neither any action to my complaint in respect of Landphone No.[protected] has been taken nor any medsage/reply received yet.
          Oct 07, 2017
          Updated by santsasova
          No development as on date.
          Oct 20, 2017
          Updated by santsasova
          No development.
          Oct 24, 2017
          Updated by santsasova
          Today (24.10.2017) I have received refund of security deposit against landphone No.[protected]. Thanks to the cosumer complaints board and the BSNL for their help.
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            M
            mailtogobind
            from Jammu, Jammu and Kashmir
            Sep 7, 2017
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            Address: 144001

            Respected sir,

            I wish to bring to your kind notice that the telephone was got disconnected in december. 2016.
            Many times i have personally visited to accounts office jalandhar for the security refund, but every time got one or the other excuse.

            Such type o[censored]nreasonable delay is never expected from such a revered organisation, losing faith in the system.

            You are kindly requested to look into the case and oblige.

            Thanks gobind singh m. No, [protected].
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              R
              ramnathsingh
              from Delhi, Delhi
              Sep 8, 2017
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              Address: 201008

              I was using prepaid mobile number since long and decided to change it into postpaid. I had applied for prepaid to postpaid connection with my mobile no [protected] on 05/09/2017 to ms rekha mam bsnl office ghaziabad.
              She said the mobile sim will be active after 24 hours and if any problem occur then bsnl will contact you till today it is not activated neither any call from bsnl office regarding this. Activation of sim is very urgent to me and it affect my daily routine as earlier prepaid sim is now not working.
              I have no any contact number to contact her. Pl activate the same and inform

              Thanks
              Ram nath singh
              M-[protected]
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                O
                Om Enterprise
                from Surat, Gujarat
                Sep 7, 2017
                Resolved
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                Resolved

                Address: Rajkot, Gujarat, 360003

                I have ported my bsnl prepaid number 94266# to idea twice for port but both times bsnl rejected my port request. I went to local bsnl office and register a complaint and they said its resolved now you can port successfully but nothing happened same port request rejected by bsnl. Idea said we cant do anything unless your service provider release you from their network. So i register complaint here to get resolved porting isuue.
                Sep 28, 2017
                Complaint marked as Resolved 
                Issue Resolved
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Sir please my cell no. is-[protected] and I am not getting itemized bill detail so please send me itemized bill detail from 1 july 2017 to till date on my email id- [protected]@rediffmail.com or my cell no.-[protected]. Thanking You.
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                  A
                  Amit Jarag
                  from Kolhapur, Maharashtra
                  Sep 7, 2017
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                  Address: Kolhapur, Maharashtra, 416006

                  My landline connection is not working however not able to work on internet. I have register this complaint on 4th sept 2017 having id [protected] still no one come to resolve it. Its a ridiculous to say bad service provided by bsnl. Your sla is 24 - 48 hrs after register a service request and its now 4 days gone and no body came to resolve this request.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Sep 02, 2017
                  AfzalZameer's response
                  thank
                  My broadband telephone No.[protected] with broad band connection near madappally govt college is running very low speed for the last 4 months. made complaints several time but no result. thinking of to surrender the connection .
                  **location kannookkara-madappally college road
                  **pradeep kumar P**
                  My BSNL Mobile No. ([protected])-Sim No.[protected][protected] Sim No Not Looking gud ? When I switched on the phone, it shows PIN Blocked, Enter PUK Code. Please provide me with the PUK Code.

                  Thanks
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                    B
                    bhushan.sph
                    from Mumbai, Maharashtra
                    Sep 7, 2017
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                    Address: Mumbai City, Maharashtra, 400083

                    Sheth publishing house
                    Educational publishers.
                    G-12, suyog industrial estate, opp. Vitrum glass factory
                    L. B. S. Margvikhroli (West) mumbai 400 083
                    Telephone[protected] / 08, 61463737. Tele fax[protected]
                    Email: [protected]@gmail.com

                    Dear sir/ma'am,

                    We are sheth publishing house having the bsnl landline connection in my bhiwandi godown having the landline phone number as [protected]. And ac. No.[protected].
                    But, in the telephone bill, my name is printing as seth publishing house

                    So, i want the changes in my name from seth publishing house to sheth publishing house.

                    Kindly do the needful.

                    Thanking you

                    Yours truly,

                    For sheth publishing house

                    Bhushan pawar
                    Account department
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      S
                      suresh soneya 143
                      from Bengaluru, Karnataka
                      Sep 6, 2017
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                      Address: 560079

                      Always im suffering network issue and im not geting 3g net work in city bangalore only. This problem is from 2 yrs i have been calling to customer care
                      But no one are giveing me the solution but this problem. And net is full slow
                      That will be buffering only. If aircel cant provide the servive. Tel me will port my
                      No another network. I think is message will slove my problem. Thank u
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        S
                        Sagar M R
                        from Udupi, Karnataka
                        Sep 6, 2017
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                        Dear sir,
                        My name is m d ramegowda, my bsnl landline number is[protected], mallenahalli kabbala (Post) hosadurga (Tq), chitradurga (Dist)
                        Pin:577597
                        From past 3 months my landline is not working. I have lodged the complaint in bsnl costumer care as well as in bsnl exchange office but, no one has visited.
                        If i ask in exchange office, he didnt respond properly, he said"we dont want ur landline service"
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

                        Bharat Sanchar Nigam [BSNL] — removal of service phone no 234830

                        Please rovoval phone service no 234830 in respect of ar nagajogula without useing phone charged the bill unnecessary creating nucence by the bsnl kurnool
                        [protected]
                        online recharge done but not done in bsnl portal
                        amount 515/-
                        Land line available at AU TVS Centre for Quality Management, Anna University, Chennai 25, Phone No.[protected] Customber ID [protected] is not working past one week. Please rectify.
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                          D
                          Dinsvar
                          from Mumbai, Maharashtra
                          Sep 6, 2017
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                          Address: Ernakulam, Kerala, 686670

                          Bsnl lansphone[protected]

                          Sir,
                          Our landphone has not working. I have taken the phone to bsnl muvattupuzha office. First they you cone on another day.

                          Again on last month i have visited bsnl office. They told no phone is available to replace it and no technician is available to repair it.

                          Better you repair it outside with your own money ir purchase new with your money.

                          Last 2months our phone is not working and simply we are paying the rent without usuage.

                          George
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Dear Sir, due to some problem I cannot able pay my post paid bill of BSNL SIM since last 1 year tentative. Please activate my old BSNL SIM of my number [protected], [protected] & [protected]. I shall be obliged.. please do contact me at [protected].
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                            Pravin Arya
                            from Lalganj, Bihar
                            Sep 6, 2017
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                            Sir, I was recharing my prepaid sim with rs 10 but recharge not done and deducted rs30 from my boi a/c this is not fare. I received message that rs 10 has been debited from ur a/c but still recharge not happened. Pls refund my money.answer me complete detail?In previous other unnecessary deduction is happened specifically when I recharing prepaid sim.pls sort out my problem.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Sep 07, 2017
                            Updated by Pravin Arya
                            Still not solved my problems. why taking long period ?
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                              Vineet Vinny
                              from Jammu, Jammu and Kashmir
                              Sep 5, 2017
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                              Address: 181121

                              I have bsnl broadband connection. Last week it was not working and i complaint to customer care. Then next day i got text msg on mobile that your complaint is solved. Then i again booked a same complaint and next day i recieved a call from customer care and he ask me to visit on bsnl office with your modem. I refused to go there and tell him to come at home and resolved the issue at my home. Then after one hour i again got a text msg aginst a complaint that has been solved. Then i again complaint and same next day i got a msg that your complaint has been solved.. And no one visit home to solved and my broadband is not working. Then i call a friend which have knowledge of it and my friend solved the problem.. I simple asked that is this right that customer is go to bsnl office with moderm to solved there problem or customer care employee visit to the customer home and solved it
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                Dr. Ravi Kumar Phukan
                                from Tezpur, Assam
                                Sep 5, 2017
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                                Address: Dibrugarh, Assam, 785693
                                Website: [email protected]

                                I live in borpatra tea garden. P. O:borhat, dist:caraidau, pin:785693, assam. Phone number:[protected] &[protected]. I have been using this no from last 12 years. Now network is worst. No response have been found from official person. Is it digital india? If condition can't be improved then officially declare. We will surrender our number. Due to poor network i lost 7000/- at the time of online transaction.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  A
                                  ag.murali
                                  from Chennai, Tamil Nadu
                                  Sep 3, 2017
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                                  Address: 600100

                                  Respected sir,
                                  I sent the following mail to gm of bsnl chennai telephones on 4.8.2017 for the telephone line surrendered on 9.6.2017 for my res. Tel no.[protected].
                                  Regret to inform you that till date i have not received the refund of security deposit given to them. Please help and do the needful.
                                  Thanks
                                  Ganesa muralidhar
                                  Chennai 100.
                                  Ph[protected]

                                  — forwarded message —
                                  From: a. G. Murali
                                  Date: fri, aug 4, 2017 at 9:48 pm
                                  Subject: refund of my deposit with you
                                  To: "gm (Nwo-south) chtd"

                                  4.8.2017

                                  Kind attention: general manager

                                  Sir,

                                  Sub: refund of security deposit for tel no. 22772410.

                                  I have surrendered my resi. Telephone no. 22772410 on 9.6.2017 and sent the deposit receipt to a. O. (Tr) smt. Senthamarai. (Tel[protected].

                                  I am very much regret to inform you that till date i have not received the refund of my deposit. I am a heart patient and had by-pass surgery. I need this money urgently for my medical expenses.

                                  I am told by the ao that bsnl is not refunded to any customer who have surrendered the telephone even from 1st of jan. 2017.

                                  I request you to do the needful urgently on receipt of this mail and send the refund of my deposit immediately.

                                  Your prompt action requested.

                                  Ganesa muralidar
                                  12/603, (Plot no.73), 7th street,
                                  Veerabadra nagar
                                  Medavakkam,
                                  Chennai 600100.
                                  Tel[protected]
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Want to cancel the broad band connection taken for below line

                                  [protected]

                                  not happy with the services . it is not working since month time.

                                  though the router is showing the lights .

                                  inspite of multiple complaint, no one attends

                                  hence want to cancelled the service of broad band connection .
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                                    Raunak Kanujia
                                    from Visakhapatnam, Andhra Pradesh
                                    Sep 3, 2017
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                                    Website: 9415024365

                                    I lost my mobile handset alongwith my sim card vishakhapattam. My mobile no. Was [protected]. I want to block the sim card so that no one mis use it. But the bsnl officials mr. Ram say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
                                    My temporary mobile nos. Are [protected]/[protected]
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    I have taken a broadband plan to use mainly on Saturday and Sunday as these days are my off days. but the Broadband connectivity are very poor.

                                    I have been making numerous complaints one after the other since last 5 months in BSNL Digboi office. Yet they have fail to solve the problem.
                                    Line is dead from 4/5 days
                                    SIM no [protected] has been blocked. Pl do needful at the earliest
                                    I am Vipul Lukhi, (pruthaa jewels) Want to cancel my landline no.[protected], 2427772 .
                                    because i have no use of this number much . so i request you to pls needful us

                                    pruthaa jewels
                                    4th floor ridham plaza
                                    kanskiwad naka
                                    haripura
                                    surat

                                    Thanking You,
                                    Vipul Lukhi
                                    partner pruthaa jewels
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                                      1
                                      11jjn
                                      from Bengaluru, Karnataka
                                      Sep 2, 2017
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                                      Address: Thiruvananthapuram, Kerala, 695503

                                      Sir,
                                      Kindly send the details of call history list of all incoming & outgoing calls of my bsnl prepaid sim no:[protected] from 01.08.2017 to till date, i want to know secretly about the call details without informing any of them because this sim card belongs to me just i want to check, kindly help me to guide my relatives in better way status.
                                      Thanks

                                      My email id: [protected]@gmail.com
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Aug 29, 2017
                                      crescentroadways's response
                                      incoming call is not working
                                      TelNo[protected]
                                      Aug 30, 2017
                                      Shan Ikka Mohd's response
                                      home network
                                      I have given for porting 2 numbers [protected], [protected] on 28th July. The representative told me to do one more time to do. I had done on 4-08-17 but still not done mnp. And then told me to do rechg of rs 36 I have done that also. Now I had done msge on 10-08-17 for porting. Still unable to go in reliance. Throw into dustbin or what to do ?
                                      Crescent Roadways Pvt LTd.
                                      TelNo[protected]
                                      I paid my bsnl landline bill through paytm and paytm has received my money but bsnl is showing payment is due plse see this
                                      My home network murad international school dehra hapur245301
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                                        S
                                        Saravanan sm
                                        from Coimbatore, Tamil Nadu
                                        Sep 2, 2017
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                                        For mobile number [protected] i have opted for caller tune. I have selected a tamil song from tamil category and the charges was deducted. But the song setted by them was hindi. I thought there must be some technical issues. So i called customer care. The call was attended by sumithra and she told there must be some charges for changing the song and am ready to pay it. While am asking what's problem why the song was setted wrongly but she replied harshly am only selected the wrong song and point out me for the problem. I have asked her how can i select a hindi song from the tamil menu she continually told me they are correct and am only selected wrong. So i have booked an complaint. Now am not ready to continue with this irresponsible operator. So now i want my deducted charges back.

                                        Then complaint number 7i02tn304896
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Dear sir/madam
                                        Mr bsnl number [protected] has been deactivated so please activate the number as i am using this number as offical purpose . So please take an immediate action as i am facing problem
                                        Dear sir i am using bsnl sim in telangana circle no [protected] and intiated port out from bsnl on[protected] till now my number not released, i raised a complaint, no -7h29ap300908 on 27th of this month but till now not released, later i contact bsnl customer care they r giving reply that they dont have details, plz solve my issue asap
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