Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Its not network problem, bsnl is just cheating the customers by offering combo plans on counter of other networks. Actually i used to topup mobile data for one day with stv4 whenever i required, i not face any network problem at those times. Its really fast with good network. Now i recharge with special combo plane of 395 which offers 2gb/day from then i am facing network problem. 3g data network is not having even one minute....

I was trying to pay the bill but not allowing as the due date has already passed.
Since one year, due date was 28th of month but this time it's 24th.
Previously, it's acceptable even though i pay the bill beyond due date,
But why it's not happening this time?

Kindly allow me to pay bill so that i can access & re-use internet.
Phone :[protected]...

Sir, this is my kind request that please check your speed of internet. It has got very slow speed due to which many of our works are not done. Also there is no tower. Never had i seen a full tower in bsnl in my phone. Sometimes the speed of the net drops to 30kbps. Its a 3g sim. So it should give at least a speed of 250kbps. Please see to the matter as soon as possible....

I had a landline (No. 2293003) installed in my house at nagpur. I surrendered it on 15 april 2017. This was duly acknowledged vide commercial officer (Khamla, nagpur) no. [protected] dt. 15 april 2017. Later on i was informed that my case has been settled vide order id re[protected] dt.[protected] for rs. 4411/-. On enquiring with accounts officer on 25 july 2017 i was informed it may take further 3-4 months to receive the cheque for the refund...

Dear sir,

This is to bring to your kind notice that, i have been trying for new landline connection from 2012 onwards
I had a word with linemen from pomburpa ollaoulim panchyat, the response was that there are no cable and we wont be getting connection.
Recently in this month i had called mapusa bsnl office, they said to ask linemen from my village i. E pomburpa ollaulim panchayat as based on his report they...

Dear sir,

I regret to inform you that i did not receive my recharge balance of rs.150/-. I had done recharge through net banking transaction no. Jsbi[protected]igabsaaxs1 on 24th july 2017 time 15:36 pm for rs.150/-. Kindly request to please recharge balance on my mobile [protected] immediately, without fail. Please cooperate us.
Thanking you,

Yours faithfully,

Surendra kamble (Email: [protected]@rediff.com)br...

Sep में Bsnl ने vdsl प्लान दिया . May में जब मेने Bsnl से vdsl line, vdsl mordem demand करा तो bsnl का tweet आया . आप के locality में vdsl feasible नहीं है तो मेने Bsnl को tweet करा आप तो मुझ से sep से vdsl bill ले रहे हो तो Bsnl ने तानाशाही तरीक़े से...

I am residing at 68/40 m b sarani (Moore avenue) for the last 16 years. I had lodged number of complains during the last one year regarding nonavailability of bsnl mobile tower in this area. Now situation has reached such a miserable stage that i, who has so far been standing by this grand psu with due respect to our values for social responsibility, will have to switch over to some other service provider.

Normally i have to...

I am not getting 3g connectivity since last 5 days, contacted customer care but they are so rude that they told it will take 3-4 years to get it resolved
Please tell them to improve their customer support and 3g connectivity as i have complaint about 100 times but none of them are willing to help... If luckily i get 3g connection for a while it is too slow and frustating
In this era of high speed lte bsnl is not even providing...

Hi,
My bsnl broadband and landline is not working since last 10 days. I had registered complaints many times but there is not any suitable response for them. Every time bsnl technical persons are said that there is wire problem from main dp so there is no way to repair until they do not get new wire and also they told that it is a monsoon season so there is a monsoon effect also.
There is not any suitable reason for that. br...

Dear sir i am using this number was my document and [protected] from last twenty days i have problem on nonsence calls and my balance cut i many balance so cut most time so check i incoming and outgoing deatail which create my problem so kindly provide my incoming and out going deatail from 10/7/2017 to 24/7/2017 so help me to this problem solve i trust for you sir this problem solve....

Direct into matter
I have some problem regarding my recharge, and when i talk to the first customer care, she replied politely and then i talk to the second boy, the # boy, he indirectly scolded me with wrong bad words and tried to fight with me instead of caring my words nor complaint why this bsnl should keep this unqualified # busty customer care? If you can't serve your customers then please shut the company, wtf cant we ask...

Sir, i arun sehgal resident of makarpura. My land line telephone no.[protected] is faulty since[protected] and complaint has been lodged vide [protected] but to my surprise the complaint was resolved without attending. A new number is aotomatically given without complaining as [protected] on[protected]. It seems that bsnl working is hopeless and even the higher ups are sleeping as this is my 5th complaint.

Officers are kindly...

This is further to my complains dated 18.7.17.

The issue is not resolved yet in spite of daily request to customer care, concerned technicians whose number is provided by bsnl office.

Broadband connection is out of order since 7.7.17.

As matter is very urgent. Immediate action is required. Otherwise alternatives will be explored to avoid any further comlicacy...

Please deactivate my hungama account at the earliest.

My landline number [protected].

Hope you will do the needful at the earliest.

I was not informed about any thing regarding thing "hungama" and nothing

About the financial implications. So please do deactivate my hungama

Account at the earliest. Hope you will do the needful at the earliest.

Jeevan...

Hi sir,

I have taken bsnl sim card replacement on previous sim card, they said it will activate within 2hours but it not happened. It has completed almost half day. I have taken by using my aadhar card proof. I am little worrying about my sim card. So kindly do the activation of sim card. If not suggest me the procedure.

Number:[protected]

Thank you,
Suresh...

Phone no.[protected] dead for last 5 days so as internet facilities, it is lucknow university and councilling going on more than 100 students per day. Facing hardship, made several phone to branch office no. [protected] but rude behaviour shown by the staff concerned. Each day they told to get it repair but fail.
Prof. Rakesh singh
Dean & head
Faculty of law
University of lucknow, jankipuram
Mob[protected]...

I have recharged my mobile number of [protected] through paytym, but unknowingly i choosed wrong plan of 339, i don't want this plan. I want to change the plan to 333. I don't want the refund amount but i only want to change the plan. Please resolve my problem and kindly make it fast my paytm order no is [protected] and transaction no is [protected]. I recharged it on july 21st 2017 at 9:12 pm through paytm mobile app...

Sir
I am bsnl maha krishi customer.
I recharged 141 plan
But i did not get 2 gb and 100 sms.
I called customer care 20 times from 5 july to 21 july. They registered my complaint but not resolve. They said my pack is empty but i know that i used only 15 sms and 0 mb data.
Please sir solve my problem and help me.
My latest complaint number is 1g[protected]...

Nobody is solving our problem for broadband due to lack of good working phone lines. Every time lineman change our line & switch port of connection so that broadband work fine but it neither work good nor long. Because of this we have to discontinue our 02 landline connections still we have 03 connections with us. But we are afraid that we can't hold these connections too for long as we are not able to communicate with these numbers due to...