Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir madam
Please change arc hospital landline instrument as early as possible. Instrument is not working properly,
Incoming and out going calls also voice is not clear and disturbance
Please exchange our instrument, please arrange one new instrument as early as possible.

Thanking you

Address & phone number

Telephone no:[protected]

Address : arc orthopaedic hospital

#1-7-181, kamalanagar, opp ade colony d gate
Ecil, road. Hyderabad

My telephone landline[protected] & the broadband internet connection linked to it are not working since past 10 days.

Even after repeated complaints the automatic complaint registration, acknowledges that the complaint is being addressed and no respite yet.

Also, they will charge me for all this period of non-use for the faulty connection.

Please help.

Very poor services provided by bsnl.

My broadband is not working from 72 hours i book complaint on "27th july" with complaint number : [protected] for phone number :[protected] and get below message on my registered mobile number, see below the message :

"dear customer, complaint with registration number [protected] on phone number[protected] has been resolved. If the complaint still persists, kindly contact 1500 or [protected] for any further queries. Thanks for choosing bsnl as your service provider."

After some time i get another message:

"dear customer, the fault booked on telephone number[protected] has been assigned to bsnl staff shri jalam singh, mobile no [protected]"

I wait for 4 hrs and from 2 o'clock i was called on the number provided above but no respond even full ring is going on. I tried 25 times i have a proof of this too.
On evening 6 o'clock i get below message.

"dear customer, complaint with registration number [protected] on phone number[protected] has been resolved. If the complaint still persists, kindly contact 1500 or [protected] for any further queries. Thanks for choosing bsnl as your service provider."

Without any confirmation from my side they resolved my complaint and send me a message i thought may be it resolved i restarted my modem but no internet over there i restarted modem 5 times.

Then i again go to customer care i talked with pradeep, anita and 2 more user but they are not give me any satisfactory answer even cut my call from their end.

Now i am totally helpless and no body contacting me. I registered a complaint again. If i paid all my bills on times and give my money to them then i expect a better service from bsnl side but they don't provided.

Sir i am studying in kavery college at mecheri. Here 1000 of students using bsnl network, because your offer is attractive. Please provide 3g network in my area to obtain more customers for you. Pin 636453. I surely tell here 1600 students using bsnl. Your data offer is attractive.in my college there is no 3g network for bsnl. So please provide 3g network in mecheri surroundings

On 25th of july i dr b. N. P. Yadav lost my bsnl sim [protected] and i already registerd police complain.

I kindly request you to block my sim card. My mobile no.[protected]

Regards

Dr. Brajnandan prasad yadav
Email - [protected]@gmail.com
Phone no [protected]
(Enclosing police complain copy below)

Good afternoon sir,
India going digital but im living in a village where there is more than 5000 peoples using smartphones but we don't have 3g network service in our location and also the 2g is moderate. The students those who living in our area cannot use internet so im kindly requesting you to provide us a good network from bsnl.
Adress
Miyaru colony
Puduvettu village
Belthangadi taluk
Dhakshina kannada
Karnataka
Pin 574216
Contact number [protected]
Thanking you

Sir, as we have shifted our residence it is my earnest request to you to shift my bsnl broadband connection to the new residence at the earliest possible.
My telephone number is :[protected] and my new address is as follows:
Anju nagrath
D-spl/ 5a
Anuasha colony
P. O. Rawatbhata
Via kota rajasthan
Pin: 323307

My old address was: t-iv/49 b, anutara colony, p. O. Rawatbhata
Via kota rajasthan
Pin: 323307

My name is mr. Rohit pawar, im currently working at yes bank ltd., kannad, auranagabad, maharashtra 431103.

Actually im having complaint regarding with benl services in my office area. We are daily facing network connecting issue in my office for internet & calling issue. Landline phone almost dead total communication from bank to other area disconnected.

We meet offcials at bsnl office kannad 431103 atleast week days still no any kind of progress shown by them now i have a question for bsnl if you charging us that much amount for communicating then its yours duty to service as.

I want reply from bsnl on that query

I mentioned following landline numbers
[protected]
[protected]
[protected]

These are the faulty landline number got dead from last weeks

I want reply on my query on my personal number
[protected], [protected]

Hi,
I have visited 3days continuely bsnl office in siddavatam mandal (516237) kadapa dt for new connection.. Always it is locked and no staff is available. I saw the banner on wall with contact number.. When i call that number, line man has lifted the call and stating that every one is on leave.. If i say, i will complaint.. He is replying go and complain any where..
I asked near shops keepers, everyone saying that, no one will come daily.. Only weekly twice staff will visit the branch.. Line man will manage everything..

Please take action and do the needful.

Thanks,
Nagaraju
[protected]

Dear sir,

With due respect and most humbly i beg to state the following few lines for your kind consideration and necessary action,
That,
I am using my bsnl simcard for more than 4 years. It was a gift from my aunty working in bsnl office. It was registered by her friends name. Now i want to change that simcard into my name please help me to change ownership in my name. Please do the needful and tell me the procedure.

I, therefore, request your kindness to consider my case serious and do the needful for which i will remain gladful to you.

Dear sir, please give the call history and massages of this number - [protected]. I need all the calls details from last 3 months.
I hope your support will give me the extremely strengths to avoid the unuselessness / fords calls.

Your support is highly eccentially for to me a better communicating at others.


Thanking
Upendra kumar pradhana

Respected sir/madam please help me.

This is my 3rd complaint on the same subject. 2 weeks before i have registered a complaint against bsnl but no one contacted me yet.
My name is gulab singh i have brought a broadband connection from bsnl, the plan is of 249 per month (1mbps/250gb limit). My bsnl number is[protected]
. While buying connection from local bsnl exchange darola (Near my village), the technician told me that i have to pay rs.500 for security fee and 249 (+ taxes) each month. I have paid the security fee. After using 15 days of internet i got bill amount of 1396.40 inr. I have only used 40gb data. I have brought modem/router separately which cost me rs.2000. So many times i have asked the customer care nobody really given me clear answer. This is the worest service i have ever seen. After 1 month my line is got disconnected and the bills are keep coming the next months bill is 1693.00 inr. It is huge amount to pay for bill i have already paid 2000 for router.
The no. Of exchange is[protected] from where i brought this connection. I have not used a byte of internet aftet 1 month buying connection (Because of disconnection).
My bsnl account no is: [protected]
Phone number:[protected]

You are my last hope, i hope you help me.
Total payable amount getting increased even after disconnection its 1836 inr. I dont know which type of hidden cost is i have calculated 1089 inr. I have used the internet for only 1 month. I request you to take hard action as possible, for fooling the people. I live in village, i am a student of engineering my father is a farmer. Hope you help us.
Last time i contacted in the exchange the technician told i will try to return your extra payable rupees. Please take hardest action possible.

Why should i pay extra fee or rent. I have used internet only for one month. So i can only pay rent of one month only. Hope you help me out.

Thank you
Gulab singh
Contact: [protected]
Village darouli, distt. Patiala (147001)

Number was deactivated without giving information in sms or call. When contacted different branches in kakinada by my parents they told that number was deactivated by main office in hyderabad. They gave no reason why its deactivated and they did not gave in which state it is. They are claiming now that number is taken by another customer and he did not activate it still.
My number linked to all the accounts now and not with me anymore. I am customer from almost more than 10 years now.
My number is [protected]. Linked to andhra pradesh. Please help me to get my number back of raise grievience. I am unable to go through any ivr of bsnl it goes in loop and disconnect after some time.

Its not network problem, bsnl is just cheating the customers by offering combo plans on counter of other networks. Actually i used to topup mobile data for one day with stv4 whenever i required, i not face any network problem at those times. Its really fast with good network. Now i recharge with special combo plane of 395 which offers 2gb/day from then i am facing network problem. 3g data network is not having even one minute.

I was trying to pay the bill but not allowing as the due date has already passed.
Since one year, due date was 28th of month but this time it's 24th.
Previously, it's acceptable even though i pay the bill beyond due date,
But why it's not happening this time?

Kindly allow me to pay bill so that i can access & re-use internet.
Phone :[protected]

Sir, this is my kind request that please check your speed of internet. It has got very slow speed due to which many of our works are not done. Also there is no tower. Never had i seen a full tower in bsnl in my phone. Sometimes the speed of the net drops to 30kbps. Its a 3g sim. So it should give at least a speed of 250kbps. Please see to the matter as soon as possible.

I had a landline (No. 2293003) installed in my house at nagpur. I surrendered it on 15 april 2017. This was duly acknowledged vide commercial officer (Khamla, nagpur) no. [protected] dt. 15 april 2017. Later on i was informed that my case has been settled vide order id re[protected] dt.[protected] for rs. 4411/-. On enquiring with accounts officer on 25 july 2017 i was informed it may take further 3-4 months to receive the cheque for the refund amount. I fail to understand why a consumer is made to bear with such a long delay for the money which belongs to him? Besides monetary loss to the consumer it is harassment for no fault of the consumer.

Dear sir,

This is to bring to your kind notice that, i have been trying for new landline connection from 2012 onwards
I had a word with linemen from pomburpa ollaoulim panchyat, the response was that there are no cable and we wont be getting connection.
Recently in this month i had called mapusa bsnl office, they said to ask linemen from my village i. E pomburpa ollaulim panchayat as based on his report they can decide whether to give connection or not.
Again i called linemen from panchayat, they said cable is over and not to fill form for new connection. Also mentioned to me that if anyone disconnects their connection than will let me know.
The same thing i told mapusa bsnl office, they told me to contact the engineer at panchayat though they knew that the engineer was trasfered from there.
Still again i asked the linemen and he said no engineer and ask the mapusa bsnl office.

Seriously i m tired of all this as i am not getting any proper response.
Please note that all was verbal communication

Though bsnl falls under government and also in bsnl website its mentioned that provision of telephone connection is 100% within 7 days still i am without bsnl landline past 5yrs.

I dint submit the form because of all this

Kindly look into the matter and advice what can be done

Please take some action against the same.

Regards
Aurol
Atu. [protected]@gmail.com

Dear sir,

I regret to inform you that i did not receive my recharge balance of rs.150/-. I had done recharge through net banking transaction no. Jsbi[protected]igabsaaxs1 on 24th july 2017 time 15:36 pm for rs.150/-. Kindly request to please recharge balance on my mobile [protected] immediately, without fail. Please cooperate us.
Thanking you,

Yours faithfully,

Surendra kamble (Email: [protected]@rediff.com)
Mobile no. [protected]

Sep में Bsnl ने vdsl प्लान दिया . May में जब मेने Bsnl से vdsl line, vdsl mordem demand करा तो bsnl का tweet आया . आप के locality में vdsl feasible नहीं है तो मेने Bsnl को tweet करा आप तो मुझ से sep से vdsl bill ले रहे हो तो Bsnl ने तानाशाही तरीक़े से बिना मेरी permission ( written application ) may में मेरा प्लान decrease कर vdsl से बदल कर जो प्लान मेरा sep से पहले था bb 1495 कर दिया जब कि में सिर्फ़ Bsnl से अपने plan के according vdsl line और vdsl mordem ही demand कर रहा था और ना चाहते हुए July में मुझे आपका bb कटवाना पड़ा .
इसलिये मुझे लगता .. की जब Bsnl के पास मेरी locality में vdsl plan नहीं था तो consumer को नहीं देना चाहिये और अगर future को देख कर प्लान दिया तो बिना consumer की इच्छा ( written application ) के नहीं बदलना चाहिये मुझ को यह अपने साथ cheating लगती है इसलिये sep से May तक जो अपने vdsl plan के नाम पर vdsl bill लिया वो ग़लत है demand compensation