Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear sir/madam

I lost my mobile set with sim card no. [protected] near naya gaon railway station (Chapra) on 03.06.2017. My geonee mobile which was equipped with said mobile no. Slipped from my pocket and fell in to toilet commode and ultimately fell on the railway track while train was running fast. It request you to block the sim no. As soon as possible

Regards,
Sweta singh...

I have recharged the bsnl stv 333 pack (Daily 3gb 3g) but the internet wont connect on all satudays and sundays. When i call customer care about this issue. Each time they say each issues like, "it will be resolved in 2 hrs", "fault is in our side, we are checking", "check your phone, our side is clear", "for this plan only 2g data available", and some best customer support experts put the call on hold after i tell not to put on hold. It...

My land line [protected] is not working for the last one and half month. I complaint many times by phone, writing, personally went to kumbanad bsnl exchange pathanamthitta dist. Kerala many times but till now not working. Please let me know to whom i have to complain again. Now bsnl service is very bad. My no.[protected]. David28charivil @gmail.com. Please help me in this matter...

Sir,
I am regular user of BSNL prepaid connection and lives in BARRA-7 Kanpur(UP)
There is very poor network in Barra-7, besides it I recharged my No. [protected] with Rs.333/-. In this plan company promises that BSNL's new plan, Triple Ace, for mobile customers priced at Rs 333 will offer unlimited data with 3G speed up to 3GB per day and remain valid for 90 days. After one month use DATA speed became 35 to 200kbps only. br...

I have bsnl land line broad band service. Since last @ 3 months i suffered from irregular service. I frequently complained @ the matter to the authority. But no fruitful sevices provided. Earlier the local exchange concern call to go at the exchange office with mordem to repair/ replace it. And if mordem is to be replaced i have to purchase from market. Then & then the service may restart.
I am paying bill amount of rs.1150.00 (Avg.)...

I live in village - Fatehpur, Post office - Bulhowal 146113, Hoshiarpur, Punjab.
Bsnl tower which is being placed in front of our village is not delivering 3G range. It is not working from 2 days. I am facing a big problem without 3G. Edge is not giving desired speed. Its humble request to repair ut as soon as possible. Or increase the range of yower which is placed in Bulhowal town so that i can use my internet.

Thanks...

Sir,
I am a bsnl customer, my land line[protected] was not working properly and also dead now. I have done complaints several times through your complaint number 1500 and personally informed to je, de & sde officers. But concerned authority has not solved my land line problem completely. My land line is not working for last 3months. Please take necessary action towards the complaint

Thanking you sir

B....

My company at daman u. T.396210.
My bsnl landline no:[protected].
Its totally dead for more then 5 months.
No complains are entertained, no response nothing.
Need to cancel it. Since no proper channel to maintain.
No office in nearby are where we can give letter or can visit personally to solve the complain. Whenever give call to customer care, they give complain number and says in 24hrs your matter will...

Dear Sir,

As I had Internet issue since a couple of weeks. I submitted my complain 2 times but still not found the any kind of satisfactory solution. After registering my complain I got the contact number of engineer who supposed to visit, but he didn't visited any time. When I called him both of time he respond in a very rude way and refused to visit. After all of these I went to my nearest BSNL office and met with deployed...

We have two bsnl landline numbers and a broadband connection which have been dead for 8-10 days now. After calling on their customer care number they said the issue will be resolved in 12-48 hours. However it is still not resolved. I'm calling them every single day but never got a satisfactory answer. Extremely dissapointed with bsnl service.
Our area code is 141 and the area is jaipur rajasthan. My complaint numbers are:
[protected]br...

I have been trying to port my number [protected] from bsnl to airtel. Last month when i initiated then it was not done as airtel told that bsnl has not released the number. Then i tried recently and got upc as cbx15372 which was not getting accepted at airtel portal. I tried numerous times even the same upc code is coming. How to port and where to lodge complain. Even i tried bsnl complain message comp area code description and sent 55635...

I recharged my no.with ₹333 plan of BSNL (in this I have to enjoy 3G service with moderate speed of internet speed 3GB/day for 90 days) I got nearly 100kbps speed for 3-5 days but now data speed is only 30 kbps
I contacted on customer care 1503, two times according to them I SMS START to 1925 & changes settings accordingly
But still speed is 20-30 kbps
Why ??????...

Immediately after mobile recharge top up some amounts are deducted without any reason. I am a subscriber of VOICE 159 and DATA 198. Without any logic amounts are deducted. For eg. today (31.5.2017) morning I made a top up for Rs.220 when the balance in the account was Rs.31+ After that I made an international call for which Rs.48 was deducted. No other chargeable calls were made by me. But now the balance in the account is Rs.169/- How this...

In karaikal the current network coverage is very poor although i am residing within 2km range within the tower.
3g internet speed is around 50-100kbps near tower and elsewhere it is 50kbps max. I am having stv333 plan but unabe to use internet.
I had contacted customer care few times but they said it will resolve within two days but nothing changed.
Please boost the signal strength as soon as possible....

I have one prepaid connection and use it only for voice calls.
Other services offered by BSNL are never attended by me.
The day before yesterday the balance in my account was Rs.150/- plus and what I saw today that it has comedown suddenly to 102/- plus.
I have made only a few calls that all are @ 0.30p as per STV purchased.
I have understood the amount has been deducted for services actually not given and asked...

This person is unknown to us and has been repeatedly calling my daughters mobile number and harassing. We have been politely suggested him that he is calling a wrong number. Since his intention is to call again and again and plong with the conversation we blocked his number but we can notice at least 20 calls everyday. His number is : [protected]. Please look into this and take appropriate action as soon as possible....

[protected] post paid sim provided to me by ntpc in the year 2009 from bhubaneswar went missing in the year 2014. I thought it will be automatically blocked by ntpc since i was transferred elsewhere.

But today i discovered that someone is using the same. Ring is going but the fellow not answering.

Please enquire and block the same if it has not been re-issued in any other's name....

Bill come to me on 12 may 2017 then i saw my bill contain extra charges about music service and other service this service i could no done on my no so plz solve this problm in my next bill this payment reduse my bill becouse i have paid my bill becouse the last date it come here than i have to paid it bt i want to back my money of extra charge beacause its not my faoult...

My bsnl wi-max device has been returned to the bsnl office and initiated the procedure to close the account on sept 8th, 2016. I have not recieved the refund till now. How i can proceed and what is the exact procedure to get refunded.

State: assam, district: tinsukia
Name: jugapratim gohain
Mobile no:[protected]
Email address: jugapratim. Gohain.[protected]@iimu.ac.in...

We have complained many times to BSNL, Udaipur but still our landline phone not active and no sufficient reason given by the company. My landline number is[protected] in the name of Himmat Singh Mehta. I am a retired and senior citizen person and most of time become ill. I am not in a position to visit BSNL office regularly for resolve the issue. Although I have paid all my bills regularly, it is ridiculous. Please take appropriate action...