Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hello Team,
my name is rajiv mittal i am using a bsnl sim from last 20 years.now days i am facing a problem o[censored]nwanted reduction of money from my sim i also visit to customer care office but this problem is still not solved so please solve my problem other vise i change my connection
Thank you
([protected]@gmail.com) for any update

I want to install tower on my building building is very heightened with G+4 floor and it's an industrial area so there were very poor network of all cellular company so that's chance to install tower on building solve the problem of poor network and increase your customer so I kindly request to you please visit the site and install tower as soon as possible.I hope you will reply quickly as soon as possible and visit site.

Thank you

Mo . NAIMISH - [protected]
Sanket - [protected]

I have recharged my bsnl mobile using BSNL self care portal app,
I have recharged to [protected] mobile no from [protected] mobile thru app for RS.1499 one year pack on 16th August 2022. Since there is a bug in the app, this is recharged the [protected] (from mobile i have recharged) instead of recharging [protected], but this mobile already has 1 year validity. Both SIMS bolongs to me only.

I requested for transfer of fund to [protected] mobile or refund of the amount. I have visited 3 BSNL offices without any use. On 23rd have raised the issue with BSNL call center and i was that it will be done in 7 days. Again i have called them on 3rd sep 2022 and i was told with in 24 hrs i will get refund. till now nothing is happend.

Dear Sir/Ma'am

I have raised a complaint regarding My internet is not working in my ftth connection from last 2 days The complaint has been registered on 2 Sept 2022

I have raised the complaint on the day itself my internet issue arises in ftth to the BSNL vendor also. But no response from their side yet.

The complain No is [protected]

Raised the issue on BSNL grievance Portal. Please Note the Docket Number of same
Docket Number: BSNL-HA-2022-CU[protected]

Please take action immediately as my complaint has not been resolved in last 24-48 Hrs and no technician visited my premises from my location BSNL office for same.

Please do the needful as I am very frustrated as my internet is not working.

The lineman of our area has given out the details to a broker who has defamed BSNL department people stating that we need to upgrade the connection of landline to broadband.
When I told that concerned person that we haven't got any assistance for our landline service as and when required then he clearly stated that we are only responsible for broadband connection. When I asked him for his Identity Card then he clearly stated that he is not carrying any Identity Card with him. He told that he is from Home Services Named firm and there is no head office in Haldwani. He works at the telephone exchange near roadways bus stand in Haldwani.
His name is Mr. Rajveer and he was pestering us to sign the document which I am attaching below.

I have recharged my BSNL number yesterday (30/08/22) evening with the plan 139 rupees. I have recharged through Google pay (g pay) my money has debited and it is showing that money is paid but it is showing that confirmation pending from BSNL provider. My money is also not sent back to me and recharge is also not done. So please do look into this matter. If I call BSNL customer care they are saying that recharged was not done and they cut the call immediately. They told us to visit BSNL office near us. We don't have BSNL office here. What they can do though I go to office.

Respected Higher Authorities of BSNL

This is my Mobile Number BSNL
[protected]

Lattitude and Longitude
19.519631 and 76.203375

Room 23 Post PI, Dhamangaon, Taluka Partur District Jalna Pincode 431507

I had bring the Complaint regarding network coverage concern of BSNL in our area there is no network at all in our area.

Plz Registered network Complaint and forward my Complaint to Network Team and tell them to visit at my Location and analysis the Network Coverage Issue ...and if it not Resolved New Site Required I m happily to Give my Land For Network Tower Installation Process

Plz Send the Network team at my Location and Register the Network Complaint immmediately at my Location Waiting For the Resolution From u r end

We are totally Frusted of Network Coverage Since 1 year no stick available and Population in our Village is 1578 Everyone had Same Connection but don't have to knowledge to appeal the Complaint and Don't have time to Communicate with Executive

So please Register Network Complaint and Forward my Concern to Relavant Team Immmediately at my Location

Allternate Number
[protected]

Hello, I am from Chharapatti Tumoul DIST - Darbhanga Bihar, 847405, i regularly faced network problem call is disconnected, no use of internet at that place, when i go Darbhanga Town then i use, otherwise at my home chharapatti, Tumaul, i am disconnected from family kindly take action, i am frequently complaint to customer care, follow their step but no result ..so kindly give instructions to your employees who is responsible for, My address that is Chharapatti, Tumoul, Darbhanga, 847405, Thank you

Internet is not working after BSNL mobile recharge with 429 plan.

I bought a bottle of Amul Cold Coffee aboard an IndiGo flight No.6E5382( Mumbai-Bangalore sector) on 30th August, 2022. To my dismay, i found the coffee to be stale and clodded.
I informed the member of the crew and returned the bottle as it could have caused bad stomach or other health problem to me.
I would like an enquiry into the incident and steps taken by Amul to ensure that such things do not happen again.
PRAVEEN KUMAR GUPTA
[protected]
[protected]@rediffmail.com
PNR: NL6EQF

I have done a recharge via Google Pay of ₹97 today, on 30.08.2022 and my account got debited but the plan didn't get activated. Kindly look into the matter and credit my account as soon as possible.

"Request for UPC for your mobile no. 94******** could not be processed. Please retry after sometime"
Can you please help. Thanks

I have been trying for UPC. Even after trying many a times, i am not receiving UPC for porting my mobile number.
Always i receive the below message-

Your request for UPC has been delayed. Please wait while your request is being processed.
Request for UPC for your mobile no. [[protected]] could not be processed. Please retry after some time.

Kindly resolve this issue as soon as possible and send my UPC code.
Phone - [[protected]]

This is to inform you that I have applied for disconnecting of my above telephone number at my residence vide my application Dtd.[protected] submitted to your office at Raiya Telephone Exchange, Rajkot.

Also I have deposited Telephone Instrument and accessories with your Raiya Telephone Exchange, Rajkot on the same date.

It is very much regretted to note that in spite of lapse of more than 18-months' period, so far, I have not received refund of my Deposit Amount of Rs.1581.50 as per last bill dtd.[protected]

I would, therefore, request you to please intervene the matter and do the needful at your end.

Dear Authority,

This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of problems . So I request you to remove or relocate this telephone pole from the front of my house .Request your kind consideration to shift/remove it at the earliest. Complete address is mentioned below along with photograph of the pole.

Property No.
17, Pandav Nagar,
Shahganj, Agra
Yours truly
Piyush Shrivastava

1.Phone surrendered in July 2019 by my mother Mohini Devi Phophalia and services ended on 24 July 2019.
2.refund generated for Rs.1411/-vide RE[protected] on 26/10/2019.
3. refund not yet send to our bank even after such a long time.
4.When same will be credited?

Recently 3daya back I changed my BSNL sim with new sim from bsnl exchange Jaipur. Now I'm unable to make any call.
My number is [protected]

This is for correspondence regarding the change of site for a BSNL pole that has been causing mobility problems lately in my house, as the pole is on my entrance road to my house/plot. Requesting for early action in the matter to shift/remove it.

Address-
Mr. Santanu Gope
Ex Police Line, Sonitpur District, Tezpur, Assam
Landmark - Near Aruna Medical Hall, opp. Bou Bazaar

Regards

Santanu Gope

Dear Concerned,
On march 14th 2022 i personally visited BSNL office situated in TK layout Mysore, and gave a written letter signed by Officer to concerned department with counter signed for acceptance for disconnection of my landline with immediate effect and refund back the deposited amount, after which again every month bill is getting generated, to enquire the same i visited the Office where they said to contact Mr. sathya keerthi who was unavailable in the office so explained him my concern in call and he assured to rectify immediately, but still its not rectified and bill is getting generated even after 5months of disconnection, and if i am call Mr. sathya keerthi he is not picking the call and customer care portal says they cannot take this complaint, and people in BSNL office say to speak to GM Lingaraju, when i called him his PA picks the call and same drama of putting blame on others, but no one is ready to solve the problem, till today remain same,
request the concerned peoples to please take proper action and refund the deposit

Landline no :[protected]

Thanks and regard
Vikram

I surrendered my landline on December 31, 2021, and also surrendered the telephone instrument. I also have provided my bank details while surrendering my landline. I was informed that the refund will be done after 6 months, but today, i.e. August 26, 2022, nearly 8 months after I surrendered the landline, I was told that I would have to raise a complaint, following which I might be able to get refund earlier. My name is Kedar Jamkhandi. Address: 3-6-286, Flat 303, Block A, 3rd Floor, RKS Apts, Hyderguda, Hyderabad 500029.

Phone number:[protected].