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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
Complaints 15972
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6089
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 23

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M
Mr.ajitkr
from Visakhapatnam, Andhra Pradesh
Aug 31, 2022
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Address: Visakhapatnam

Internet is not working after BSNL mobile recharge with 429 plan.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    T
    Tarmac
    Aug 30, 2022
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    I bought a bottle of Amul Cold Coffee aboard an IndiGo flight No.6E5382( Mumbai-Bangalore sector) on 30th August, 2022. To my dismay, i found the coffee to be stale and clodded.
    I informed the member of the crew and returned the bottle as it could have caused bad stomach or other health problem to me.
    I would like an enquiry into the incident and steps taken by Amul to ensure that such things do not happen again.
    PRAVEEN KUMAR GUPTA
    [protected]
    [protected]@rediffmail.com
    PNR: NL6EQF
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      D
      Dibyangana Misra
      Aug 30, 2022
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      I have done a recharge via Google Pay of ₹97 today, on 30.08.2022 and my account got debited but the plan didn't get activated. Kindly look into the matter and credit my account as soon as possible.
      +1 photos
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        N
        Naleenkumar Hippalge
        Aug 30, 2022
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        "Request for UPC for your mobile no. 94******** could not be processed. Please retry after sometime"
        Can you please help. Thanks
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          G
          GopiGopal
          Aug 30, 2022
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          I have been trying for UPC. Even after trying many a times, i am not receiving UPC for porting my mobile number.
          Always i receive the below message-

          Your request for UPC has been delayed. Please wait while your request is being processed.
          Request for UPC for your mobile no. [[protected]] could not be processed. Please retry after some time.

          Kindly resolve this issue as soon as possible and send my UPC code.
          Phone - [[protected]]
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            P
            Paresh Ganatra
            Aug 29, 2022
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            Address: SHIVANJALI, SAURASHTRA KALA KENDRA SOCIETY,, Street No.8, Riaya Road RAJKOT-360007

            This is to inform you that I have applied for disconnecting of my above telephone number at my residence vide my application Dtd.[protected] submitted to your office at Raiya Telephone Exchange, Rajkot.

            Also I have deposited Telephone Instrument and accessories with your Raiya Telephone Exchange, Rajkot on the same date.

            It is very much regretted to note that in spite of lapse of more than 18-months' period, so far, I have not received refund of my Deposit Amount of Rs.1581.50 as per last bill dtd.[protected]

            I would, therefore, request you to please intervene the matter and do the needful at your end.
            +3 photos
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              P
              piyushshriv3
              from Agra, Uttar Pradesh
              Aug 29, 2022
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              Dear Authority,

              This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of problems . So I request you to remove or relocate this telephone pole from the front of my house .Request your kind consideration to shift/remove it at the earliest. Complete address is mentioned below along with photograph of the pole.

              Property No.
              17, Pandav Nagar,
              Shahganj, Agra
              Yours truly
              Piyush Shrivastava
              +1 photos
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                R
                RK PHOPHALIA
                Aug 29, 2022
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                Address: RAJASTHAN

                1.Phone surrendered in July 2019 by my mother Mohini Devi Phophalia and services ended on 24 July 2019.
                2.refund generated for Rs.1411/-vide RE[protected] on 26/10/2019.
                3. refund not yet send to our bank even after such a long time.
                4.When same will be credited?
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                  B
                  Border.ssp
                  from Ajmer, Rajasthan
                  Aug 28, 2022
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                  Recently 3daya back I changed my BSNL sim with new sim from bsnl exchange Jaipur. Now I'm unable to make any call.
                  My number is [protected]
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    S
                    Santanu005
                    from Tezpur, Assam
                    Aug 26, 2022
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                    Address: Tezpur, Sonitpur District, Assam

                    This is for correspondence regarding the change of site for a BSNL pole that has been causing mobility problems lately in my house, as the pole is on my entrance road to my house/plot. Requesting for early action in the matter to shift/remove it.

                    Address-
                    Mr. Santanu Gope
                    Ex Police Line, Sonitpur District, Tezpur, Assam
                    Landmark - Near Aruna Medical Hall, opp. Bou Bazaar

                    Regards

                    Santanu Gope
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                      V
                      Vikramma
                      from MYSORE, Karnataka
                      Aug 26, 2022
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                      Dear Concerned,
                      On march 14th 2022 i personally visited BSNL office situated in TK layout Mysore, and gave a written letter signed by Officer to concerned department with counter signed for acceptance for disconnection of my landline with immediate effect and refund back the deposited amount, after which again every month bill is getting generated, to enquire the same i visited the Office where they said to contact Mr. sathya keerthi who was unavailable in the office so explained him my concern in call and he assured to rectify immediately, but still its not rectified and bill is getting generated even after 5months of disconnection, and if i am call Mr. sathya keerthi he is not picking the call and customer care portal says they cannot take this complaint, and people in BSNL office say to speak to GM Lingaraju, when i called him his PA picks the call and same drama of putting blame on others, but no one is ready to solve the problem, till today remain same,
                      request the concerned peoples to please take proper action and refund the deposit

                      Landline no :[protected]

                      Thanks and regard
                      Vikram
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        K
                        Kedar Jamkhandi
                        Aug 26, 2022
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                        I surrendered my landline on December 31, 2021, and also surrendered the telephone instrument. I also have provided my bank details while surrendering my landline. I was informed that the refund will be done after 6 months, but today, i.e. August 26, 2022, nearly 8 months after I surrendered the landline, I was told that I would have to raise a complaint, following which I might be able to get refund earlier. My name is Kedar Jamkhandi. Address: 3-6-286, Flat 303, Block A, 3rd Floor, RKS Apts, Hyderguda, Hyderabad 500029.

                        Phone number:[protected].
                        +1 photos
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        BSNL Team,

                        I have surrendered my landline connection[protected] on JANUARY 2022 with necessary documents at BSNL exchange/customer care center at BADLAPUR EAST MIDC and further sent all required details and documents online to Accounts officer, BSNL, office BADLAPUR. I have not yet received my deposit refund amount which was promised in one month, I am a senior citizen aged 75 years and am a cardiac patient. So I cannot follow up everytime. Please do the needfull.
                        Sincerely

                        MARIAMMA MATHEW
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                          K
                          kckartik17
                          from Sonipat, Haryana
                          Aug 25, 2022
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                          Resolved

                          I have tried to get UPC code for MNP more than 10 times in 1 week but I have not received UPC code. I receive only one SMS every time as:-

                          Your request for UPC has been delayed. Please wait while your request is being processed.
                          Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.

                          Kindly resolve this issue as soon as possible and send my UPC code.
                          Phone - [protected]
                          Aug 26, 2022
                          Complaint marked as Resolved 
                          fixed
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            S
                            Shahnawaz1989
                            from Araria, Bihar
                            Aug 24, 2022
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                            Address: Kala balua, Raniganj, Araria

                            BSNL didn't generate UPC for port out to other network
                            While I have contacted million times but they didn't respond for my further assistance
                            Due to subsisting contractual obligation
                            +1 photos
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                              A
                              Angad Sarkar
                              from Becharaji, Gujarat
                              Aug 23, 2022
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                              Address: Becharaji

                              For last 3 weeks I am trying to generate UPC for my BSNL number because I wanted to port my BSNL number to Airtel but I am getting thi error whenever I try to generate UPC "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. "
                              I contacted BSNL customer care daily from last 3 weeks but they just say we are sharing you issue with our back-end team and it will be resolved in 24 hours but till now i am getting same message from BSNL as if they intentionally wanted there end customer to get frustrate and continue with the there pathetic service.
                              +1 photos
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                                C
                                Carnes
                                from Shillong, Meghalaya
                                Aug 23, 2022
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                                Your request for UPC has been delayed. Please wait while your request is being processed.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  R
                                  Ravi@jain
                                  Aug 23, 2022
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                                  Address: Near Gov. Hospital chandla(471525

                                  चंदला(471525) मे 82द दिन से नेटवर्क नहीं आ रहे है शिकायत करने पर भी बिना नेटवर्क के शिकायत बन्द कर रहे है और नेटवर्क बार बार चले जाते हैं अधिकारी बार बार बहाना बनाते है जल्द से जल्द 3G/4Gनेटवर्क दिलाए
                                  BSNL Mo N.o.--[protected]
                                  Contact No. --[protected]
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Aug 23, 2022
                                  Updated by Ravi@jain
                                  No Network
                                  Aug 23, 2022
                                  Updated by Ravi@jain
                                  नेटवर्क चालू करने के लिए Bsnl कर्मचारी को बार बार फोन करने पर भी नेटवर्क चालू नही करते है हमेशा टावर बन्द किए रहते हैBsnl Office छतरपुर मे फोन करने पर भी नेटवर्क चालू नही करतें हैं jio और airtelके नेटवर्क कभी नही जाते है चंदला के bsnl कर्मचारी को अलग करे bsnl कर्मचारी चंदला के पास खुद BSNL सिम नही है इसलिए उसे कोई मतलब नही है वे खुद Jio की सिम चलाते हैं
                                  Aug 25, 2022
                                  Updated by Ravi@jain
                                  No service for bsnl network in Chandla district Chhatrapur Madhya pradesh from 02/06/2022.All other networks working and BSNL office chhatarpur no action on my complain
                                  Aug 31, 2022
                                  Updated by Ravi@jain
                                  No action on my complain
                                  Sep 02, 2022
                                  Updated by Ravi@jain
                                  No Action on my complain
                                  Sep 02, 2022
                                  Updated by Ravi@jain
                                  Please provide me BSNL network
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                                    E
                                    Elayarajah Balasubramanian
                                    Aug 22, 2022
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                                    Two times Rs1.20 was deducted from my main balance without any outgoing call or sms.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Aug 22, 2022
                                    Updated by Elayarajah Balasubramanian
                                    Two times Rs1.20 was deducted from my main balance without any outgoing call or sms.
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                                      santoshbgr08
                                      from Bargarh, Odisha
                                      Aug 21, 2022
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                                      Address: Bargarh, Odisha
                                      Website: www.bsnl.co.in

                                      I want to port my number to other network because there is poor signal here but when want to try for port code not accepted and showing contractual obligations.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        N
                                        from Gumla, Jharkhand
                                        Aug 20, 2022
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                                        Address: St. Ignatius High School, Gumla

                                        Please activate my cellone prepaid number. I am from Ranchi but now I reside temporarily in Gumla. I recently changed my port from Jio to BSNL.Earlier I was registered in BSNL Ranchi Bihar sector.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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