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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 23

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G
GopiGopal
Aug 30, 2022
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I have been trying for UPC. Even after trying many a times, i am not receiving UPC for porting my mobile number.
Always i receive the below message-

Your request for UPC has been delayed. Please wait while your request is being processed.
Request for UPC for your mobile no. [[protected]] could not be processed. Please retry after some time.

Kindly resolve this issue as soon as possible and send my UPC code.
Phone - [[protected]]
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    Paresh Ganatra
    Aug 29, 2022
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    Address: SHIVANJALI, SAURASHTRA KALA KENDRA SOCIETY,, Street No.8, Riaya Road RAJKOT-360007

    This is to inform you that I have applied for disconnecting of my above telephone number at my residence vide my application Dtd.[protected] submitted to your office at Raiya Telephone Exchange, Rajkot.

    Also I have deposited Telephone Instrument and accessories with your Raiya Telephone Exchange, Rajkot on the same date.

    It is very much regretted to note that in spite of lapse of more than 18-months' period, so far, I have not received refund of my Deposit Amount of Rs.1581.50 as per last bill dtd.[protected]

    I would, therefore, request you to please intervene the matter and do the needful at your end.
    +3 photos
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      P
      piyushshriv3
      from Agra, Uttar Pradesh
      Aug 29, 2022
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      Dear Authority,

      This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of problems . So I request you to remove or relocate this telephone pole from the front of my house .Request your kind consideration to shift/remove it at the earliest. Complete address is mentioned below along with photograph of the pole.

      Property No.
      17, Pandav Nagar,
      Shahganj, Agra
      Yours truly
      Piyush Shrivastava
      +1 photos
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        R
        RK PHOPHALIA
        Aug 29, 2022
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        Address: RAJASTHAN

        1.Phone surrendered in July 2019 by my mother Mohini Devi Phophalia and services ended on 24 July 2019.
        2.refund generated for Rs.1411/-vide RE[protected] on 26/10/2019.
        3. refund not yet send to our bank even after such a long time.
        4.When same will be credited?
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          B
          Border.ssp
          from Ajmer, Rajasthan
          Aug 28, 2022
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          Recently 3daya back I changed my BSNL sim with new sim from bsnl exchange Jaipur. Now I'm unable to make any call.
          My number is [protected]
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            S
            Santanu005
            from Tezpur, Assam
            Aug 26, 2022
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            Address: Tezpur, Sonitpur District, Assam

            This is for correspondence regarding the change of site for a BSNL pole that has been causing mobility problems lately in my house, as the pole is on my entrance road to my house/plot. Requesting for early action in the matter to shift/remove it.

            Address-
            Mr. Santanu Gope
            Ex Police Line, Sonitpur District, Tezpur, Assam
            Landmark - Near Aruna Medical Hall, opp. Bou Bazaar

            Regards

            Santanu Gope
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              V
              Vikramma
              from MYSORE, Karnataka
              Aug 26, 2022
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              Dear Concerned,
              On march 14th 2022 i personally visited BSNL office situated in TK layout Mysore, and gave a written letter signed by Officer to concerned department with counter signed for acceptance for disconnection of my landline with immediate effect and refund back the deposited amount, after which again every month bill is getting generated, to enquire the same i visited the Office where they said to contact Mr. sathya keerthi who was unavailable in the office so explained him my concern in call and he assured to rectify immediately, but still its not rectified and bill is getting generated even after 5months of disconnection, and if i am call Mr. sathya keerthi he is not picking the call and customer care portal says they cannot take this complaint, and people in BSNL office say to speak to GM Lingaraju, when i called him his PA picks the call and same drama of putting blame on others, but no one is ready to solve the problem, till today remain same,
              request the concerned peoples to please take proper action and refund the deposit

              Landline no :[protected]

              Thanks and regard
              Vikram
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                K
                Kedar Jamkhandi
                Aug 26, 2022
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                I surrendered my landline on December 31, 2021, and also surrendered the telephone instrument. I also have provided my bank details while surrendering my landline. I was informed that the refund will be done after 6 months, but today, i.e. August 26, 2022, nearly 8 months after I surrendered the landline, I was told that I would have to raise a complaint, following which I might be able to get refund earlier. My name is Kedar Jamkhandi. Address: 3-6-286, Flat 303, Block A, 3rd Floor, RKS Apts, Hyderguda, Hyderabad 500029.

                Phone number:[protected].
                +1 photos
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                BSNL Team,

                I have surrendered my landline connection[protected] on JANUARY 2022 with necessary documents at BSNL exchange/customer care center at BADLAPUR EAST MIDC and further sent all required details and documents online to Accounts officer, BSNL, office BADLAPUR. I have not yet received my deposit refund amount which was promised in one month, I am a senior citizen aged 75 years and am a cardiac patient. So I cannot follow up everytime. Please do the needfull.
                Sincerely

                MARIAMMA MATHEW
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                  K
                  kckartik17
                  from Sonipat, Haryana
                  Aug 25, 2022
                  Resolved
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                  Resolved

                  I have tried to get UPC code for MNP more than 10 times in 1 week but I have not received UPC code. I receive only one SMS every time as:-

                  Your request for UPC has been delayed. Please wait while your request is being processed.
                  Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.

                  Kindly resolve this issue as soon as possible and send my UPC code.
                  Phone - [protected]
                  Aug 26, 2022
                  Complaint marked as Resolved 
                  fixed
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                    S
                    Shahnawaz1989
                    from Araria, Bihar
                    Aug 24, 2022
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                    Address: Kala balua, Raniganj, Araria

                    BSNL didn't generate UPC for port out to other network
                    While I have contacted million times but they didn't respond for my further assistance
                    Due to subsisting contractual obligation
                    +1 photos
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                      A
                      Angad Sarkar
                      from Becharaji, Gujarat
                      Aug 23, 2022
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                      Address: Becharaji

                      For last 3 weeks I am trying to generate UPC for my BSNL number because I wanted to port my BSNL number to Airtel but I am getting thi error whenever I try to generate UPC "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. "
                      I contacted BSNL customer care daily from last 3 weeks but they just say we are sharing you issue with our back-end team and it will be resolved in 24 hours but till now i am getting same message from BSNL as if they intentionally wanted there end customer to get frustrate and continue with the there pathetic service.
                      +1 photos
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                        C
                        Carnes
                        from Shillong, Meghalaya
                        Aug 23, 2022
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                        Your request for UPC has been delayed. Please wait while your request is being processed.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          R
                          Ravi@jain
                          Aug 23, 2022
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                          Address: Near Gov. Hospital chandla(471525

                          चंदला(471525) मे 82द दिन से नेटवर्क नहीं आ रहे है शिकायत करने पर भी बिना नेटवर्क के शिकायत बन्द कर रहे है और नेटवर्क बार बार चले जाते हैं अधिकारी बार बार बहाना बनाते है जल्द से जल्द 3G/4Gनेटवर्क दिलाए
                          BSNL Mo N.o.--[protected]
                          Contact No. --[protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Aug 23, 2022
                          Updated by Ravi@jain
                          No Network
                          Aug 23, 2022
                          Updated by Ravi@jain
                          नेटवर्क चालू करने के लिए Bsnl कर्मचारी को बार बार फोन करने पर भी नेटवर्क चालू नही करते है हमेशा टावर बन्द किए रहते हैBsnl Office छतरपुर मे फोन करने पर भी नेटवर्क चालू नही करतें हैं jio और airtelके नेटवर्क कभी नही जाते है चंदला के bsnl कर्मचारी को अलग करे bsnl कर्मचारी चंदला के पास खुद BSNL सिम नही है इसलिए उसे कोई मतलब नही है वे खुद Jio की सिम चलाते हैं
                          Aug 25, 2022
                          Updated by Ravi@jain
                          No service for bsnl network in Chandla district Chhatrapur Madhya pradesh from 02/06/2022.All other networks working and BSNL office chhatarpur no action on my complain
                          Aug 31, 2022
                          Updated by Ravi@jain
                          No action on my complain
                          Sep 02, 2022
                          Updated by Ravi@jain
                          No Action on my complain
                          Sep 02, 2022
                          Updated by Ravi@jain
                          Please provide me BSNL network
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                            E
                            Elayarajah Balasubramanian
                            Aug 22, 2022
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                            Two times Rs1.20 was deducted from my main balance without any outgoing call or sms.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Aug 22, 2022
                            Updated by Elayarajah Balasubramanian
                            Two times Rs1.20 was deducted from my main balance without any outgoing call or sms.
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                              S
                              santoshbgr08
                              from Bargarh, Odisha
                              Aug 21, 2022
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                              Address: Bargarh, Odisha
                              Website: www.bsnl.co.in

                              I want to port my number to other network because there is poor signal here but when want to try for port code not accepted and showing contractual obligations.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                N
                                from Gumla, Jharkhand
                                Aug 20, 2022
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                                Address: St. Ignatius High School, Gumla

                                Please activate my cellone prepaid number. I am from Ranchi but now I reside temporarily in Gumla. I recently changed my port from Jio to BSNL.Earlier I was registered in BSNL Ranchi Bihar sector.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  M
                                  MT_awesome
                                  Aug 20, 2022
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                                  I am trying to recharge my phone using BSNL website, but I am getting an error "Transaction failed due to invalid service class". Please resolve the issue
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    S
                                    sureshkumarsingh42288
                                    from Patna, Bihar
                                    Aug 17, 2022
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                                    I have tried to generate UPC number several times, but every time receive below messages in response

                                    1) Your request for UPC has been delayed. Please wait while your request is being processed.

                                    2) Request for UPC for your mobile no. 94xxxxxxxx could not be processed. Please retry after some time.

                                    I even contacted the BSNL customer care for assistance but they only keep it pending citing silly issues like details not loading in server etc.
                                    This is really frustrating to deal with.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      A
                                      amitabha2015
                                      from Agartala, Tripura
                                      Aug 16, 2022
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                                      Amount of Rs.184 debited from bank but recharge not received. BSNL Also sent me pdf confirmation that recharge Success but still I did not received the recharge. The looted me. Details given in attached file.
                                      +1 photos
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                                        A
                                        avinashsingh971
                                        from Haridwar, Uttarakhand
                                        Aug 15, 2022
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                                        UPC cannot be generated for the reasons: (1)The period of last activation of mobile number is less than 90 days. Please contact your service provider for further assistance.
                                        My Number is Active in 7 may 2022
                                        We try to 4 day for upc coed but hi not providing
                                        +1 photos
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