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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 233

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P
pratik002
from Gurgaon, Haryana
May 17, 2017
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Address: Mau, Uttar Pradesh, 221603

I lost my mobile handset along with my sim card at gwalior. My mobile no. Was [protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no. is [protected].

Attachment enclosed herewith FIR copy and Aadhar card

Kindly block the number and issue duplicate no.

Regards
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
May 17, 2017
Updated by pratik002 pl block and issue duplicate sim card

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    anesh gupta
    from Egra, West Bengal
    May 17, 2017
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    Address: Nagaon, Assam, 782435

    I want to deactivate the bsnl hungama plan as soon as possible. Please do it immediately. I have complain to local branch for deactivation of hungama.com they simply gave me telephone no.[protected]. I have called this no for more than 10 times but all the executives are busy all time. Goverment company cheating us please help us. My landline number is[protected]
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      ompverma
      from Rampur, Himachal Pradesh
      May 17, 2017
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      Address: Shimla, Himachal Pradesh, 171006

      Respected Sir/Mam

      Amount debited but not credited in talk value
      I had done BSNL online recharge (top up of Rs. 220/-) through BSNL portal. But the talkvalue has not been credited till now (17/05/2017 08:13 PM)
      following Details are as below:
      Transaction Remarks BSNL/IPNB[protected]/[protected]/Bsnl rech
      Mobile No [protected]

      please check and confirm then after Recharge or Refund Initiated

      Personal details
      Om Prakash
      Mobile No. [protected]

      Please do needful

      With best Regards,
      Om Prakash
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      View replies
      How can hungama pack activate in my connection.

      Deactivate it ASAP. such a poor service i have seen called customer care a lot many times no response and withoout my knowledge this service activated.

      number :[protected]
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        S
        Subarthin
        from Chennai, Tamil Nadu
        May 17, 2017
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        Address: Thoothukudi, Tamil Nadu, 628008
        Website: www.bsnl.in

        Hello im writing because i'm really frustrated i recharged with stv333 and it says 3gb /day after that 80kbps but even before 3gb i get only15kbps and after using 2gb the internet even won't connect i have complaint about this to bsnl customer care and they simply apologise but nothing happens they have created this plan to compete with jio but they can't win because i get full network coverage of both bsnl and jio jio gives 2000kbps but bsnl 20kbps so pls do the needful and i don't want this stupid plan of bsnl and need my money back
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        bsnl is cheating with 333 plan .3mbps is the announced speed 35-50kbps is the max speed attained.cheating this isnt even 2g.no one can use complete 3gb per day simply anouncing woerst plans.jio is far better at both calls and the data.where as bsnl is providing only data that tooo at 50kbps.worst and cheating
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          N
          Narayanan Sethumadhavan
          from Bengaluru, Karnataka
          May 16, 2017
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          Address: 641016
          Website: www.bsnl.in

          I have surrendered my broadband connection[protected] during November 2016. I have given request form to accounts officer at Peelamedu Telephone Exchange to refund my deposit to my bank account. I have surrendered the landline telephone instrument with necessary adopter & sockets and got acknowledgement from them.

          But till this date, I have not received back my deposit. Whenever approached, they are giving the same answer "it is under process".
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            I
            imatarun1986
            from Nashik, Maharashtra
            May 16, 2017
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            Address: 125001
            Website: www.haryana.bsnl.co.in

            Pls stop messages on my hissar, haryana circle mobile no [protected] & [protected] from 655888 and all such advertising or erotic or spam nos forthwith & stop recovering charges from my balance on any such sms. I dont even kno how & y these messages have started. My both these nos have been ported from j&k bsnl to haryana bsnl in year 2015(for your info & avoiding confusion please).thanks
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              R
              Rema Singh
              from Pune, Maharashtra
              May 16, 2017
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              Address: 411020
              Website: Bsnl.com

              Sir, i am kinkar sing work in ministry of defence but my land phone has death about 5 days on 14may and also very few days ago same had problem but technician work not properly and also have broad band internet had discount but
              Every month bill pay time to time service very bad. So please khadki branch[protected], also plan change without information. But not properly work. Sound had many problem. Please do something.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                M
                Mohan Kumar M Naidu
                from Mahbubabad, Telangana
                May 16, 2017
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                Address: Bangalore, Karnataka, 560023
                Website: [email protected]

                My bsnl mobile no not working internet properly I using in 3g plan amount is 333 plan I complain every day bsnl customer care executives his telling every day it taken 1 hour after that the issue is solve but nearly ten days already done my problem still not cleared that customer care executives is talking with rude words it is very problem please solve the problems thanking you
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                I have lost my mobile hand set with two sim for BSNL Number is [protected] / [protected]. I have alredy complainat registered in F I R with copy. so I requested to you that stop my two sim card, because no one miss use it.
                Thanks you,
                Madan Ram
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                  S
                  surikotipalli
                  from Bengaluru, Karnataka
                  May 16, 2017
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                  Address: Khammam, Andhra Pradesh, 507154

                  My broadband connection no.[protected] has not been working for the last six months. Broadband availability is very poor despite repeated complaint booking and attending. BSNL personal expresses that the cable problem is there at our area. My bill payments are regularly and found burden on my part to pay without availing the connection facility. The complaint references are recorded and available. As on date the complaint is pending to rectify for the last 10-15 days.
                  If the problem can not rectified by BSNL, why I have to pay the bills. I need clarification immediately to proceed further.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    K
                    korikana venkatesh
                    from Mumbai, Maharashtra
                    May 16, 2017
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                    Address: 530040
                    Website: www.bsnl.co.in

                    My telephone number is[protected]. From last three months I am getting extra bill on my telephone number stating that Hungama one time charges. With out our acceptance they activated and the bill amount also varies from month to month. I already requested to deactivate the Hungama service on[protected]. Please refund my unused and unnecessary charged amount I have paid for. I don't want any extra bill on my next telephone bill anymore.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    View replies
                    Telephone Land Line and Internet[protected] are not working regularly. Really dont know why we are paying the Bills for such a bad service which is not at all useful. No body will attend the telephone in the Exchange if we call for complaint.

                    Cherian V. Jacob,
                    Velamparampil
                    Kunnamthanam.P.O
                    Mallappally
                    Pathanamthitta
                    689581
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                      B
                      bsankpal
                      from Mumbai, Maharashtra
                      May 15, 2017
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                      Address: 2301022
                      Website: [email protected]

                      I lost my mobile handset alongwith my sim card at Satara. My mobile no. Was [protected] and other sim card no. Was [protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
                      My temporary mobile no. Is c/o. [protected]
                      [protected]

                      BALKRISHNA RAMCHANDRA KADAM
                      SATARA
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      I did not activate hungama.com but still getting bill added charges of hungama.kindly deactivate immediately.
                      Reply
                      Jjs
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                      I would like have itemised billing for these two numbers ([protected]/[protected])on my mail id .prema.[protected]@yahoo.com.kindly help me.
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                        R
                        RKaushal@1968
                        from Delhi, Delhi
                        May 15, 2017
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                        Address: Solan, Himachal Pradesh, 173212

                        Please provide me the call details of bsnl moblle number [protected] for the month may, 2017. As i want to inquire some calls. So you are requested to send it to my email registered with you as soft copy. I will take the print. Also let me know that if i wish to block the number then but i have to do. And again want to open the same number after few days. Tell me the procedure.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        BSNL landline No[protected] and broad band of the same is not functioning for the last eight days. I had subscribed it for online tuition of my children. Since the line is highly erratic the purpose is not met. Kindly get it rectified at the earliest being children's study is affected.
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                        I have lost my mobile phone 2 days back ... please block my sim .. my phone number was [protected].
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                          J
                          jitu198473
                          from Noida, Uttar Pradesh
                          May 17, 2017
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                          Address: Pratapgarh, Uttar Pradesh, 230204

                          =============================================================
                          Hi Sir, My mobile number +91-[protected] (using last 10 years) is not working, I would want to know that My sim is activated or not . I think my sim is also damaged so could you please tell me that my sim is activated or not, according to your info I will go for new sim for same number.
                          ============================================================

                          thanks,
                          Jitendra Kumar Mishra
                          mob:[protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            M
                            mayur ghelani
                            from Bardoli, Gujarat
                            May 15, 2017
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                            Sms charge deducted

                            Address: Chhindwara, Madhya Pradesh, 480002

                            I want sms details for my mobile number [protected] as few sms charges deducted unnessessary from my account. I want a soft copy of sms details at my email address mayur.[protected]@gmail.com
                            My name is mayur and this sim belongs to me only. Is it possible to get what sms sent by my number? i want call details as well both incoming and outgoing. Thank you in advance....
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                            Sivaraman Sethuraman
                            from Chennai, Tamil Nadu
                            May 14, 2017
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                            Address: 600089

                            My mobile number is [protected]. I am not able to send sms from this number and get the message message sending failed. I tried changing the message service number but i am not able to open it. Pls advise as to what i need to do to send sms as i am not able to send messages and am put to lot of hardship. Not able to speak to the customer care executive to resolve the issue
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            May 09, 2017
                            Pathi.1234556's response                             both numbers are one is [protected] and [protected]
                            View replies
                            Surrendered phone no.[protected] on 14.10.2014, till I didn't get my refund, went to bsnl office, they are not responding properly. please let me know when I get my refund. Contact no.[protected],[protected].
                            Reply
                            I have 02 BSNLl prepaid sim ([protected] and [protected]) on 02 mobiles but no network on both mobile since last 02 days. please check and resolve the problem. The cause of inconvenience may be intimated on my alternate number [protected]
                            Reply
                            Dear sir

                            one week ago i lost mobile in that two bsnl also lost same day i called to customer center and blocked the sim numbers now same numbers sim i bought so kindly activate both bsnl numbers
                            Reply
                            Mo.no.[protected]
                            sim no.[protected]
                            email [protected]@gmail.com
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                              C
                              CHOLAN78
                              from Hyderabad, Telangana
                              May 14, 2017
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                              Sir,
                              Kindly send the details of call history list of all incoming & outgoing calls including sms of my bsnl prepaid sim no:[protected] from 01.12.16 to till date, where as i am working in hydrabad i want to know secretly about the call details without informing any of them because this sim card belongs to me just i want to check, kindly help me to guide my relatives in better way status.
                              Thanks
                              Palaniappan
                              My email id: [protected]@gmail.com
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              May 14, 2017
                              Updated by CHOLAN78                               Dear Sir,

                              Please send the details of call history list of all incoming and outgoing calls in my mobile no [protected].
                              View replies
                              Surrendered my landline with all equipment and accessories on 21.11.2016 and requested for refund due to me. Till date no refund is made. No communication is received.
                              Landline Number was : 222013
                              STD code : 03473
                              Name : Sankar Das Mondal
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                              I didnot activate the BSNL Hungama.com but there is a one time charge of Rs 382 is added in my broadband bill in this month how? Please Deactivate this facility in my account as soon as possible. My LL no[protected]. R S Tiwari
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                                M
                                mmkaderbasha
                                May 14, 2017
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                                Address: 614207

                                I have received an extra charges (One time charges) of rs 100 and rs 600 to my broadband usage. But i did not activate this one time charges last two months. Please deactivate my account from one time charges, same time deduct the said amount in future bill.

                                Details:

                                My broadband plan: bbg rural combo ul650
                                Landline no. :[protected]
                                Name: kader batcha m m

                                Bill no. And date:[protected] | 06 april 2017
                                Bill period : 01 march 2017 - 31 march 2017
                                One time charges : rs 100

                                Bill no. And date:[protected] | 06 may 2017
                                Bill period : 01 april 2017 - 30 april 2017
                                One time charges : rs 600
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  Saurabh Keshav
                                  from Aurangabad, Bihar
                                  May 14, 2017
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                                  Address: Kota, Rajasthan, 324005

                                  I want to convert my sim from Bsnl to airtel. Validity of my Bsnl sim expired on[protected] on that day at about 8:20 I recharged my phone of Rs-10 n sent an SMS to 1900 for porting my sim but they didn't reply when I contacted customer service they told your account has been expired so first activate your account then you can port. They are not listening anything at all.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    S
                                    shreyaharsh
                                    from Indore, Madhya Pradesh
                                    May 13, 2017
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                                    Address: Gwalior, Madhya Pradesh, 474020
                                    Website: BSNL

                                    Sir, i am the subscriber for bsnl broadband at gwalior. Due to service exigencies i unable to deposit the bill amount on due date. My telephone was suspended after due date and i unable to get the service of bsnl. After 20 days when i deposited the due amount but data not updated by bsnl. Hence i unable to get the service after depositing the billed amount for 7 days. When i rang to customer care then customer executive named mukesh and vinay told i unable to registered the complain from here. Hence again i got the bill of amount of 606/- rupees. If possible kindly do the needful action no customer be cheated by the bsnl customer care. My land line number is[protected].
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      Meka KRISHNA TEJA
                                      from Gajuwaka, Andhra Pradesh
                                      May 13, 2017
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                                      Address: 530027
                                      Website: [email protected]

                                      I never asked for the activation and yet they have activated the hungama plan without my consent. Now i want to deactivate the bsnl hungama plan immediately. My land line number is[protected]. And refund my money immediately. I am not fool here to accept all stupid things. I never agreed for this service. Dont play with customres. If bsnl need any donation please directly ask don't charge on us stating that this service accepted by me. Dont foolaround. We are not fools to encourage all such activities
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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