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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 234

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P
Priyam Infosystems
from Gurgaon, Haryana
May 13, 2017
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Address: Jaipur, Rajasthan

Please provide the Hard copy of Invoice at our office address since we are not getting the Hard Copy of Bills from last 3months & paying the bills with penalty amount. Kindly resolve this issue ASAP. We had also given our mail id & mobile no. for E-Bill but we are neither receiving the E-Bill on E Mail ID nor on mobile no.
Kindly resolve this issue or else we have to disconnect the landline connection.

Priyam Infosystems
404, Neelkanth Building
Bhawani Singh Road
C-Scheme, Jaipur
Email ID:- [protected]@priyaminfosystems.com
[protected]
[protected]
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    Sushma daruka
    from Jamshedpur, Jharkhand
    May 13, 2017
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    Address: 800016
    Website: Hungama.bsnl.co.in

    My bsnl no is[protected].
    I hv not activated hungama entertainment programme. My bill always comes to rs 770. But this time for the month of april 2017 it is rs 1169. Please de activate hungama and take action againat this sort of harrasment to consumers. I have not asked for activation so i feel very sorry that bsnl is such a reputed company and how its name is being spoilt in todays time. I hereby request you to take strict action against such practices and save us... Consumers from in convenience and harassment. Thanking you once again and requesting help.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      Chandru Raj
      from Basavana Bagevadi, Karnataka
      May 12, 2017
      Resolved
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      Resolved

      Address: Pathanamthitta, Kerala, 689666

      BSNL is charged unnecessory and unusable services unknowigly and it charges almost 1400 rupees.
      I am a normal bsnl broad band user with unlimited package only cause 748 rupees monthly. But now the bill amount is almost 2500 rupees.
      Once someone called in the name of advertisement from BSNL and asked for email. I firstly refuses but they told nothing will charged without usage and registration by username and password.
      I ignored it.
      Then some one from BSNL once called and asked if any services activated in my number I told not such services.
      But now they are charging and this is unbearable charge. I dont even know what should do with this service and only by getting this bill opened their's email.
      It needs to rebill to regular(or re fund) .

      The phone number is [protected].

      Please take action the bill payment date is 27/05/2017. I can't afford to pay that.
      May 17, 2017
      Complaint marked as Resolved 
      went to BSNL district head office. Disconnected hungama offer at broadband section. Then wrote application to account officer BSNL in white paper that hungama was not activated as per my request. After 1 day got message from bsnl. Normal bill.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        T
        Tera Gaur
        from Kanpur, Uttar Pradesh
        May 12, 2017
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        Address: Ambala, Haryana, 134003
        Website: bsnl exchange, ambala city

        On[protected] I have applied for change of connection with no [protected] from postpaid to prepaid. Bsnl official told me that it will be activated within an hour and they demanded frc fee 106 plus 30 rs SIM charges on the same day. But till now I didn't got my SIM functional. They forced me to travel for bsnl office on daily basis. Doing all these I wasted lots of time and money. Because of these people I have to travel more than 70 km on daily basis. I have lost more than 10 K plus doing all these but didn't got positive response from bsnl. You are requested to kindly look into the matter so that my grivience can be solved. I will be thankful to you.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          L P CHAUDHARY
          from Kolkata, West Bengal
          May 12, 2017
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          Address: Kolkata, West Bengal, 700072

          My Customer ID is [protected]
          Account No is [protected]
          Due to poor performance I surrender my ph no [protected].
          After all adjustment of Dues and Security deposit a bill no[protected] dt 1.11.16 issued showing refund of Rs 1566
          After repeated reminder I have not received refund.
          Since more than six months past and there is no response
          Please arrange Refund along with Interest immediately
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            K
            kkiyer
            from Ahmadnagar, Maharashtra
            May 12, 2017
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            Address: 491001
            Website: bsnl.co.in

            After a long drawn battle i could secure a bsnl, broadband/land line connection some six months back. (I waited for more two years to get this connection). Any way thanks for the connection.
            I have opted for a plan where i am supposed to get 2gb data at 2mbps speed and afterwards at lower speed.
            I have not much used the net for first five days of this month : april 2017 and to my surprise on 5th april, message comes i have exhausted my 2 gb data and i may be able to browse at a lower speed. Except wifi connection to use mobile for whatsapp an facebook, in the first five days of april 2017, i didn't use the net, i am sure.
            Though i use net for varied purposes through my desktop and there are no issues. Only my problem is how 2gb data exhausted within 5 days started on 1st and ended on 5th.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              bmkumar
              from Lalgudi, Tamil Nadu
              May 12, 2017
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              Address: 620014

              I have not opted for any service from BSNL.Hungamacom. But to my surprise,
              An amount of Rs 489 was charged in the bill of period from[protected] to[protected].
              And amount of Rs 628 was again charged in the bill of period from[protected] to[protected]
              I have also given a letter to BSNL / BHEL Trichy office on[protected] to stop and refund the amount.
              And also contacted[protected]BSNL Hungama number) to stop the services immediately, but not honoured and amount Rs. 628 was again charged in the April-17 bill also.
              Request to stop all commercial services like Hungama and arrange to refund the total amount Rs. 1117 with tax deducted for the same.
              Further request not to entertain this type of subscription deducted without the knowledge and written communication of the consumer in future.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                Daraniya Vivek
                from Rajkot, Gujarat
                May 12, 2017
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                Address: Ahmedabad, Gujarat, 382346
                Website: Google

                Mine phone is lost and its registration is on mine family member
                I want new sim by same number but i want to change registration to my name
                If any way then just say it
                Because that sim is very important...
                So is any way then tell
                This is my regular sim.
                Also i dont know the real owner but change to my name...
                If sim card got then also i want new sim with registration on my name
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                My number block please unblock [protected]
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                  vikrant1127
                  from Allahabad, Uttar Pradesh
                  May 11, 2017
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                  Address: Hisar, Haryana, 125001

                  I use bsnl broadband from 7 months every month 8 to 9 days connection dead. Now from 4 may my connection was dead both are not work i raise complaint on 4 may on bsnl toll free number. On 10 may i get message on my phone your problem are resolved but no one technision is coming. When i call on exchange every time same repeted message line are break our employ are work on this but when i go area no one employ i see. I raise complaint on bsnl public grivance 4 days ago but today status is your complaint is pending. Please resolve my problem permanent.
                  Landline number :[protected]
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    V
                    Vicky Bains
                    from Banga, Punjab
                    May 11, 2017
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                    Address: Shahid Bhagat Singh Nagar, Punjab, 144526

                    Hi i'm malkit singh from vpo karawar balachaur punjab. My bsnl landline & broadband[protected] is not working properly from over one year. I already make lots of complaint through customer care & direct through local exchange but nobady appear at my place & always tell me about shortage of staff etc & ignore my complains. Plz try to fix my landline no & broadband.
                    Your sincerely,
                    Malkit singh
                    Phone no[protected]
                    Mobile no [protected]
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      S
                      Shubham Kumar Agrahari
                      from Allahabad, Uttar Pradesh
                      May 11, 2017
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                      Address: Barabanki, Uttar Pradesh, 212601
                      Website: bsnl hungama

                      Sir/maidam

                      My name Shubham Kumar agrahari

                      I have in this time financial problems so

                      I want to diactive all of BSNL Hungama

                      service my post paid nub [protected]

                      Email. [protected]@gmail.com
                      Address. Radha Nagar Fatehpur Uttar Pradesh pin. 212601
                      Please deactivate this plan on my post

                      paid BSNL Hungama service...

                      Thank u
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        Anisha Anjum
                        May 11, 2017
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                        Address: Kamrup Metropolitan, Assam
                        Website: www.assam.bsnl.co.in

                        I have been using bsnl post paid service plan 99 without data packages. I have been paying bill of average 200 to 300 rupees per month for last few months. But this month I have received one bill dtd. 5th May/17 of Rs. 1886/- against mobile no. [protected], a/c no.[protected] which is unexpected. I don't generally use bsnl mobile, only occasionally used it. I have a doubt on the bill generated. Hence I request you to kindly enquire into it and take corrective measure. I also noticed that some data download bills are added to bills. Since I am not using data then where from these come. All are in doubt. Please take appropriate action on it. Otherwise, it will bound me to surrender the subscription. Also Pl send me the last month bill details to my email Id [protected]@gmail.com. Thanking you.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        I lost my mobile with sim so plzzz block my bsnl sim [protected].
                        Recently I have been receiving extra charges on my broadband bills with plan 699. the additional amount of Rs.500/- one time charge without my acknowledge. please deactivate my account from one time charges plan.
                        phone No:[protected]
                        Thank you...
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                          C
                          Chiranjib Ghosh
                          from Kolkata, West Bengal
                          May 10, 2017
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                          Address: Kolkata, West Bengal, 700033

                          Hi,

                          I m chiranjib ghosh, having the bsnl landline connection in my house having the landline phone number as[protected].
                          But, in the telephone bill, my name is printing as chittaranjan ghosh.
                          And the address of my residence is not full as i need the full address. For giving the bsnl bill as a resident proof.
                          The full address of my resident is:
                          36, indranipark, 1st. Floor, neelima apertment, prince anwar shah road,
                          (Beside tarun sangha club), kolkata-700033

                          So, i want the changes in my name from chittranja ghosh to chiranjib ghosh.
                          And i want the address to be updated as i have mentioned above.

                          O, please help me in sorting out these problems as soon as possible.

                          Thanking u,

                          Chiranjib ghosh
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            C
                            Cellone_bangalore
                            from Robertsonpet, Karnataka
                            May 9, 2017
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                            Address: 560097
                            Website: www.bsnl.co.in/opencms/bsnl/BSNL/faq/bsnl_mobile_postpaid2.html

                            My cellone number got puk locked.

                            Tried the number given at the bsnl website

                            "what should i do if my mobile (Sim) requires puk number?

                            "the puk no can be obtained from help line ([protected]) on giving mobile no. And sim serial number. The puk no. Should be entered carefully as wrong feeding of puk no repeatedly will damage the sim, permanently"
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            May 05, 2017
                            chandran47's response
                            sir please provide me incoming details my mobile post paid pair number [protected] from 01/05/2017 to 31/05/2017 through my gmail. [protected]@gmail.com, there are somany unsolicited calls are incoming
                            Someone calls me everyday with this number I want to know who's this
                            All incomming call and outgoing call details with all number details and call time duration is i required. so please mail my email id and my address.
                            Sir please provide incoming call details of my postpaid mobile pair number [protected] from 1/1/2017 to 31/5/207 to to my mail.[protected]@gmail.com urgently
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                              D
                              drspkaran
                              from Delhi, Delhi
                              May 9, 2017
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                              Invalid sim

                              Address: 639002

                              Kindly make my sim active-my no is-[protected]. Main balance is there. But it got deactivated due to non usage for few months. When i contacted the customer care it shows the number is live in their system. But when i use the card in the phone it shows the sim is invalid. I checked it even changing the phones. How to activate the existing sim. Balance present, but no use...
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                              Dr V K Sikka
                              from Delhi, Delhi
                              May 9, 2017
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                              Address: Hisar, Haryana, 125001
                              Website: No

                              Landline No[protected] in Hisar town only is not being attended to and all the resources at District headquarter and GM Telecom offices are unable to sort it. Complaint no [protected] has not been attended to satisfactorily. On an earlier complaint one SDO working on temporary charge took initiative to address and got it attended but it worked only for a few hours and is lying dead. Requests at SunderNagr exchange have not borne fruit either. The automated complaint system prompt that complaint is already registered. The accounts branch is sending demand for bills.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              I lost my mobile last week DT day I blocked sim. Now I got same number sim plz activate sim dn inform me [protected]
                              Sir,
                              Bsnl mai simcard port karaya tha Maine, 5 days ho gaye abhi tak Activate nahi hua simcard. Please activate my bsnl simcard.
                              & start my bsnl services.
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                                R
                                rohit nigam
                                from Lucknow, Uttar Pradesh
                                May 9, 2017
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                                Address: Lucknow, Uttar Pradesh, 226021
                                Website: [email protected]

                                Activation of Hungama plan without our consent
                                I never asked for the activation and yet they have activated the hungama plan without my consent. now i want to deactivate the BSNL hungama plan immediately. My land line number is 0522+2771288 in the name of Rohit nigam from Lucknow. and refund my money.otherwise i will close this connection. Also convey us for this ASAP.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                May 03, 2017
                                pandurangan marimuthu's response
                                kindly send message details from 01/01/2017 to 03/05/2017 cell no [protected] E-mail :::[protected]@gmail.com
                                Mobile no. [protected]
                                Sir please ise jaldi as chaloo kar dein please
                                Sir
                                kindly send sms messages from 01/01/2017 to 03/05/2017 vide my bsnl prepaid No [protected] and Email: [protected]@gmail.com which is very urgent for checking Smart card sms for getting smart card from ration shop. we are expecting as earliest as possible.
                                thanks
                                consumer
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                                  S. Venkataraman
                                  from Pune, Maharashtra
                                  May 8, 2017
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                                  Address: Bangalore, Karnataka, 560047

                                  Last one year the phone is not working properly, even before that the instrument was changed many times due to some fault or other. Now the last one year every day the phone wire gets cut as it passes in the middle of the road, even if they repair immediately within 2 days again it is cut. So much frustrated even tried to surrender the phone but had to go here and there and could not surrender out of frustration allowed the phone to continue.. Even in face book comments were writtten about bsnl working. Now i have decided not to pay the bill for which there is no service at least then they will cut the line, that is the only way to get out of bsnl landline service.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  May 08, 2017
                                  Updated by S. Venkataraman
                                  The phone is in Arthi Venkataraman''s name and am using my father Srinivsan Venkatarman's email to post this complaint.

                                  V Arthi.
                                  I am having probleme with BSNL Broad band connection for last 1 months. The broadband often goes down for hours and hours. The customer support lines never works or always engaged.For last one month the connection is very very down.
                                  Telephone number[protected] was surrendered in Oct 2016. I have not received refund
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                                    A
                                    anilneeru
                                    from Jammu, Jammu and Kashmir
                                    May 8, 2017
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                                    Sir, i would request you to kindly deactivate the hungama plan from my landline number no.[protected]. A sum of rs.346/- deducted under this plan may kindly be refunded as the said plan has been activated without my consent. Otherwise i will be forced to close this phone number.
                                    I hope you will not disappoint me being a old customer.

                                    Regards.

                                    Anil kumar sharma
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Dear Sir
                                    My bsnl number [protected] is got deactivated because of not recharged in time .i need to recover this number .pleasr do the needful ..
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                                      Brajeshj
                                      from Delhi, Delhi
                                      May 8, 2017
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                                      Address: 700099

                                      My telephone no is[protected]. I use this connection for broadband only although the incoming call facility is available for me.

                                      For last 10 days, my broadband is not working. I called the helpline and they raised a complain with docket No - [protected]. But it did not help as my connection is still dead. Then I called the helpline again and they informed me that my docket had been closed. I wonder how can it be closed without the repair. It is really frustrating from service point of view.

                                      I again got created a complain (Doc No - [protected]) but not sure whether it will be looked into again. I will seriously think of disconnection if it does not restore in 2 working days from now.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      My no.[protected], [protected] both sim with mobile lost
                                      name kailash chand mali
                                      address village kharana post kharakada teh jamwa ragmarh
                                      mob.[protected]
                                      plz new sim card send me
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