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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Mar 29, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 235

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B
Brajeshj
from Delhi, Delhi
May 8, 2017
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Address: 700099

My telephone no is[protected]. I use this connection for broadband only although the incoming call facility is available for me.

For last 10 days, my broadband is not working. I called the helpline and they raised a complain with docket No - [protected]. But it did not help as my connection is still dead. Then I called the helpline again and they informed me that my docket had been closed. I wonder how can it be closed without the repair. It is really frustrating from service point of view.

I again got created a complain (Doc No - [protected]) but not sure whether it will be looked into again. I will seriously think of disconnection if it does not restore in 2 working days from now.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
My no.[protected], [protected] both sim with mobile lost
name kailash chand mali
address village kharana post kharakada teh jamwa ragmarh
mob.[protected]
plz new sim card send me
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    Arvind_2236
    from Rajkot, Gujarat
    May 8, 2017
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    Address: Rajkot, Gujarat, 360001

    I have surrendered landline phone no 2460426 at rajkot-gujarat bsnl office on[protected] which was in my fathers name who expired in 2006.
    I have received refund in the name of my father ratilal c. Sanghrajka.
    I have submitted refund cheque along with all document i. E. Copy of my aadhaar card, my driving licence along with affidavit to bsnl - jubilee baug office on[protected].
    I have submitted letter to bsnl - jubilee baug office on[protected] as request cum notice to release rectified cheque in my name.
    Till date i haven't heard any communication from bsnl officer.
    Surprisingly there are lot of such cases pending with ahmedabad office & ahemdabad office are not sending rectified cheques.
    I request you to look in to matter & release all cheques of pending such cases.
    Thanking you in advance
    Sincerely yours,
    Arvind sanghrajka
    [protected] / [protected]
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    May 31, 2017
    Updated by Arvind_2236
    Still I am waiting to resolve my complain and receive refund cheque.

    Nobody is able to let me know movements of my complain till now.

    Any update about my complain of refund of cheques.

    Thanks,
    Arvind Sanghrajka
    [protected] /[protected]
    Please reactivate my bsnl SIM no [protected].I ready to do recharge of any amount..
    Last time when I was leaving for college I left the SIM in home.So I was unable to operate it for six months .
    After returning home, I checked that SIM is deactivated.PLEASE reactivate the SIM
    My bsnl prepaid number [protected] has expired due to not recharging, how can i activate it again?...contact me at [protected]
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      D
      dksabes123
      from Rajkot, Gujarat
      May 7, 2017
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      Address: 464001
      Website: Bsnl

      Dear
      I am dr. D. K. Sharma working as director in an engineering college, now
      I am travelling in punjab mail express, train number is12138 coach no b4 hearth no 41.in between faridabad and mathura stations my mobile containing bsnl sim card [protected] has been stolen.. It is humbly requested that please block this sim card to avoid any mis-use of that sim card..
      Thanks
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Sir i using stv333 but there is tower is full 3g but no internet recived in my mobile videocon v5010 lollipop version 5.1 please help me
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        A
        afa
        from Nagpur, Maharashtra
        May 7, 2017
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        Address: 411040
        Website: broadband bills being sent when I have disconnected since nmarch 2016

        Was using this until march 2016 when i disconnected their services for them cutting my line without informing as a bill was unpaid.. This angered me and decided to stop using them. My franchise le vision was informed and they paid my bill and asked them to disconnect the services minusing the deposit amount. I still kept getting the bills which i ignored but today decided to call the 1800 number for broadband and spoke to dolly who spoke in a very sing song tone. Was quite amused.. However she informed me that my line was still active. How is that possible since i am using another operator since last year. Kindly make sure i am not billed for what i am not using and see that my account is disconnected and that i dont recieve any more bills as will not pay. This is for your info and necessary action
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Respected Sir,

        please Find the account no . [protected] at Name of Naman Gupta.
        Now I have require minimum amount plan for this account no. [protected]
        so that bill amount will not more then 400 or 500.

        so please do my as per request .

        Anil
        [protected]
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          Namitha Laiju
          from Bengaluru, Karnataka
          May 7, 2017
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          Missing sim card to be blocked

          Address: Bangalore Urban, Karnataka, 562106
          Website: google

          I lost my mobile handset alongwith my sim card at vbhc apartment bangalore, karnataka. My mobile no. Was[protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
          My temporary mobile no. Is c/o nigil mob. No. [protected]...
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          Soumyaranjan Samal
          from Nagpur, Maharashtra
          May 7, 2017
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          Address: Khordha, Odisha, 751025
          Website: www.bsnl.co.im

          Sir
          Iam unable​ send outgoing msg.
          I have been called before four months to bsnl customer executive for resolve my issue.
          Each and every time bsnl customer executive respond me.
          We have some technical issues.
          For that reason i can't check your status
          So sir just you think how many time to left solve the technical issues.

          Till now
          So i request to you please resolve my issue
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          May 03, 2017
          Sushree Mishra's response
          So please Block my SIM card as soon as possible
          I have recharged for rs135 for 2gb data. but it got diverted to voice stv of 135 and i had been complaining to customer care and other officials. but no remedy is there. pls be causious while recharging for bsnl sim.
          I have lost my mobile no with SIM card.mobile no is [protected].
          Please reactivate my bsnl SIM no [protected].I ready to do recharge of any amount..
          Last time when I was leaving for college I left the SIM in home.So I was unable to operate it for six months .
          After returning home, I checked that SIM is deactivated.PLEASE reactivate the SIM
          I have lost my mobile no with SIM card.mobile no is [protected].
          Respected Sir,

          please Find the account no . [protected] at Name of Naman Gupta.
          Now I have require minimum amount plan for this account no. [protected]
          so that bill amount will not more then 400 or 500.

          so please do my as per request .

          Anil
          [protected]
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            P
            from Bhimavaram, Andhra Pradesh
            May 6, 2017
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            Address: 520001

            Dear sir/madam,

            we are facing signal problem from one month at our residence.

            We have changed hand sets and checked but problem is with signal.

            We are not getting signals.

            Please solve the problem with immediate effect at the below given address.

            Pamarthi samba siva rao.
            S/o pamarthi subbamma rao,
            d/no: 5-6/2-6, salivhana sangam street, lane opposite to lalitha bar and restaurant, near kundala market, chitti nagar, vijayawada, 520001.

            Problem facing mobile numbers:

            1. [protected]
            2. [protected]
            3. [protected]
            4. [protected] - bsnl
            5. [protected] - bsnl
            6. [protected]
            7. [protected]
            8. [protected]

            kindly do the needful to get 100% signals.

            Thanks & regards

            p pradeep kumar [protected]

            alternate mobile number [protected] p. Samba siva rao.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              vijayharor
              from Bengaluru, Karnataka
              May 4, 2017
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              Address: Sonbhadra, Uttar Pradesh, 325001
              Website: bsnl

              Sir, we apply broad band connection on number [protected].

              Ince last one year we purse many time in bsnl office, and ask for delaying broaband connection. But they did not provide broadband connection, now recently they provide broadband connection, but still we are not receiving internet on [protected]. We told many times bsnl officer, but they always give every time new argument for not providing internet.
              This number is all india radio, kaithun, kota, we need streaming facility for broadcast.

              We are facing broadcast problem.
              It is kind request to take urgent actin against bsnl for not providing internet connection at [protected].
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                S
                Sudhanshusundaram
                from Siwan, Bihar
                May 3, 2017
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                Address: Patna, Bihar, 801503

                Sir /Madam
                I am customer of bsnl landline service kanapur patna sub division. I am just fed up with the service provider. From the last six months the phone is just like a show piece. In six months, the land line service is not working properly. Please solve this issue of bsnl.
                The government is just taking interest on private company and not looking for government service like bsnl.

                Thankyou
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                [protected] not working last 6 month
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                  P
                  Pranoydey
                  from Port Blair, Andaman and Nicobar Islands
                  May 3, 2017
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                  Address: 799181
                  Website: www.bsnl.co.in

                  I have been using the bsnl evdo data card since 7 months but before 20 days to till date evdo speed comes in 5 to 7 kbps. Now you can feel how much boring to use evdo!! But bsnl not taking any step to make faster this network. Why? I have contact my nearest bsnl telephone exchange, then bsnl employer saying me it will make ok in few days, but 20 days still running, but there are no improve in network speed properly now tell me what i do? My business depends in internet. So, am i leave this worst bad hopeless bsnl network? Answer me. My location details is - town+p/o+p/s - sonamura, state - tripura, dist - sepahijala tripura (New), pin - 799181, or 799131, country - india, my state capital name - agartala, my evdo no - [protected], phone/mob - [protected], email - [protected]@gmail.com
                  O i request that this problem will solve as soon as.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Pratap K
                  Sir,

                  I am having a Land line No. [protected] and Account Number [protected].
                  My name appearing in the bill as Mr. PRATAB K INSTEAD OF correct name as “Mr. PRATAP K”.
                  Please provide detailed incoming and outgoing call list of march 2017 of my BSNL prepaid mobile number [protected].
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                    R
                    RachnaHajela
                    from Delhi, Delhi
                    May 3, 2017
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                    Address: Gwalior, Madhya Pradesh, 474001

                    My phone number is[protected].
                    I have given a request for disconnection of services in feb 2017, at that time services were barred from bsnl due to non payment. I gave disconnection request on 3rd march they did not do anything and sent me bill for march. I submitted bill till feb have given disconnection request again in april still they are sending bills for no service. Please disconnect my phone and set me free from this liability
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Our customer ID : [protected] and Bsnl Account No [protected], please register a complaint and cancel our Broad band connection immediatly. Its very slow and bill amount very high so we need to surrender permanently.
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                      immanuel lalramnghak
                      from Guwahati, Assam
                      May 1, 2017
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                      Address: Churachandpur, Manipur, 795128

                      Bought a new sim, its been a few days now but im still not getting even a network bar. Please help activate it. My bsnl prepaid no. Is =[protected]
                      I know that i need to call 1507 for activation but my phone cant even get the network so im lost here. Ive tried manual searching the network in 3 types of phones viz. 2g/3g and a 4g phone but was unsuccessful. Please please... Help activate my sim
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Apr 25, 2017
                      prithvi pandey's response
                      plz deactivate hungama services on my landline nos[protected] as early as possible so that charges related to this service should not get added to my next bill w. e. f. may 2017.
                      May 01, 2017
                      Updated by immanuel lalramnghak
                      oh forgot to mention this, my CAF no is 398231, just in case it helps you
                      Please deactivate hungama service on my landline nos.[protected].
                      Dear sir
                      As pr 999 plan my broadband data is left but . Broadband is running on a slow speed ... when i visit bsnl exchange with router .they check and told me that all data are used ... but who is it possible . 1 april ko new data mila ar 2 ko katam kasa ho sakta ha .
                      Plz sir kush ki gya
                      Regard
                      Naman pradhan
                      From jammu
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                        Sinosh thomas
                        from Khammam, Telangana
                        May 1, 2017
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                        Address: Kasaragod, Kerala
                        Website: Portal1.bsnl

                        I have recharged with 395 as moblie recharge on 29/04/2017 through online recharge from this number and i had not get the service. But money has been deducted from my account. I had called the customer care service annd ensure about it. They had told that the recharge has not been done but my money have been deducted from my account. Please consider my complaint and take necessary action. I hope that my amount has be refund.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          tkjagannath
                          from Bengaluru, Karnataka
                          May 1, 2017
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                          Address: 560078
                          Website: BSNL Grievance

                          I have been an a very satisfied BSNL customer for decades.
                          From 2008 I and many in our apartment complex are facing enormous difficulties of frequent failure of BSNL land line
                          They were blaming Metro rail work in Kanakapura road.
                          But Metro digging etc has stopped 2 years back and the tracks and road are ready.
                          But still BSNL does not work.
                          We were forced to shift to FTTH in 2015 and many did.
                          But BSNL has a bad franchise and technically they are not ready.
                          Our complaints were not heard by BSNL. So many have surrendered the FTTH starting with 2975 as well as conventional line starting with 2696... and shifted to Airtel which is working superb.
                          But due to brand loyalty I retained my 26965718 number as thousands of seniors across Karnataka have my number.
                          But frequently it is out of order .My complaints to all levels and in grievance portals have yielded no results.Intermittently from jan 2017 and totally from 6th April 2017 it is out of order. But bills are raised promptly.
                          There seems to be something wrong in the present top level team of BSNL Bangalore.
                          I am a 75 years senior citizen and my wife 71 and a heart patient. This is a harassment to seniors.
                          As
                          TKJagannathan
                          Executive committee member
                          Federation of the Senior Citizens Forums of Karnataka
                          Bengaluru
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          I lost my sim card [protected] . i want to block it now.and after block i want reissue same number from bsnl exchange.
                          Hello sir my phone was lost but my sim is active sir i requesting you to block my sim no[protected]
                          Sir an online recharging of the cell no [protected] was done through me last night at 17:35 dated 25 April 2017 in the transaction Ref No IGABETPEJ5 for Rs 226 online banking.The amount got deducted from my account but recharge not successful
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                            K K Verma
                            from Ponnampet, Karnataka
                            Apr 29, 2017
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                            Address: 226016
                            Website: www.bsnl.hungama.com

                            To
                            The in-charge, computer department,
                            Bharat sanchar nagam limited,
                            Hungama

                            Sub : disconnection of bsnl-hungama from my bsnl-
                            Internet bill of phone no.[protected]

                            Dear sir,

                            This is to inform you that

                            (1) by mistake, my phone number[protected] has been connected with www.bsnl-hungama.com, which has no use for me.

                            (2) i therefore request to deactivate the same from my internet phone number[protected] with immediate effect and oblige.

                            Yours faithfully,

                            Dated 29th april, 2017

                            (Krishna kumar verma)
                            55-b, tulsi vihar,
                            Sector-14 power house,
                            Indira nagar,
                            Lucknow-226016 (
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            I recharged with 290 rs (full talktime) but my main balance shows only 249 rs, I called customer care but they said this full talktime offer is not available in your circle which is not true.I need my full talktime or money back.
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                              Vinod Kataria
                              from Gurgaon, Haryana
                              Apr 29, 2017
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                              Address: 135103

                              Sir i want to deactivate my sim card because my sim was lost yesterday night so please i requested to you pls kindly deactivate my sim card i really thankfull to you so please kindly think about this and to keep deactivate my sim
                              My sim card no. Is [protected] and my id is vinod kumar s/o sh. Ram pal
                              Ward no.4, village tarunwala (209), yamunanagar, bilauli, haryana, 135103
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              [protected]asif khan) ke naam se chal raha hi please hungama service ko Deactivate kar na h
                              My details follow,

                              Customer Name : Rajesh Dixit
                              Contact #: 07608 – 253144 (Broadband connection lies on this number)
                              Address –ward no. 06 near Girjaghar Bijawar Disst. Chhatarpur (M.P.)
                              Personal Contact : [protected]

                              Many Thanks and Kindest Regards,
                              Rajesh Dixit
                              Sir
                              My name is Balwant Singh Bhatia and I have a BSNL SIM and cell No. Is [protected]. The said sim of cell no. [protected] is lost somewhere so kindly lock the SIM .
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                                Humna k
                                from Noida, Uttar Pradesh
                                Apr 29, 2017
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                                Address: Bulandshahr, Uttar Pradesh
                                Website: Bsnl.hungama.com

                                I want to deactivate my bsnl hungama plan immediately. I dont find it useful and dont have a specific reason to stay logged in. So please deactivate the account as soon as possible. My bsnl landline number is[protected]. I contacted the custome care and explained my problem but got no response. Im very disappointed with this. Is this jow your company works and dont even care about their customers. Please immediately deactivate the account.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Apr 29, 2017
                                Updated by Humna k
                                I want to deactivate my hungama bsnl account ASAP. Please deactivate my account immediately.my land line bsnl number is[protected].i dont feel that i need this service anylonger and i dont found it that useful . So please deactivate my account as soon as possible .its an humble request to you
                                Apr 29, 2017
                                Updated by Humna k
                                I have contacted the customer care but got no response from it . Really got disappointed . Please let me deactivate the account. As soon as possible
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                                  pubeshk
                                  from Bareilly, Uttar Pradesh
                                  Apr 28, 2017
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                                  Address: East Khasi Hills, Meghalaya, 793001
                                  Website: Bsnl

                                  I have recharged erstwhile bank prepaid number now airtel with rs. 200. But now the bsnl number does not exist. But wrongly the recharge was routed to bank network instead of airtel. I recharged it through patty. It shows recharge successful. But this is now sorrel could not be recharged. Txn order I'd. [protected].
                                  Mob. [protected]
                                  Rs. 200/- please contact bsnl to refund the amount. Pay confirmed the payment to bank. Please take action
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    punnad
                                    from Kollam, Kerala
                                    Apr 28, 2017
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                                    Address: 670703

                                    Landline connection is not working in office for last 1 month, lots of time we have comained in bsnl exchange office but there is no responce due to this we are going through lots of problems in daily business we are bank so chstomers needs to call daily but if the number will not work like this then it will spoil our bank reputation so Please do the needful uegent.

                                    Branch manager
                                    Sbi punnad
                                    670703
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      its.me.sangram
                                      from Pune, Maharashtra
                                      Apr 28, 2017
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                                      Address: 411038
                                      Website: bsnl.co.in

                                      I, Mr. Sangram Dilip Patil was using BSNL boradband service till February-17.
                                      The Landline number provided for the same is[protected].
                                      On 23/02/2017, I have submitted application to stop my broadband as well as landline number which was not useful for me since my company provided me 4G connection so that I can connect from anywhere.

                                      Even though I have given disconnection request on 23/02/2017 and after paying all my outstanding amount till 28th FEB 2017, I have again received bill from BSNL of RS 645/- .

                                      Since I have not used any BSNL services(Landline as well as broadband) after 28 Feb 17 and from my end given request to disconnect both Landline and broadband on 23/02/2017, this is a request to BSNL to waived off this Rs 645/- and return my deposit amounts taken for landline and broadband both.

                                      By hoping will get positive and quick support from BSNL, waiting for confirmation email on waiving of Rs 645 /- and refund of my deposits.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Bsnl post paid is not working... I called so many times in customer care... I talked wid ms. Archana... Bt she didn't gave satisfied answer...she cut my call... My mumber is not working... It shows full network bt continually show emergency calls only... I can't able to make any calls and messages... Plz do rhe needful...my number is [protected]
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