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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 235

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P
Pranoydey
from Port Blair, Andaman and Nicobar Islands
May 3, 2017
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Address: 799181
Website: www.bsnl.co.in

I have been using the bsnl evdo data card since 7 months but before 20 days to till date evdo speed comes in 5 to 7 kbps. Now you can feel how much boring to use evdo!! But bsnl not taking any step to make faster this network. Why? I have contact my nearest bsnl telephone exchange, then bsnl employer saying me it will make ok in few days, but 20 days still running, but there are no improve in network speed properly now tell me what i do? My business depends in internet. So, am i leave this worst bad hopeless bsnl network? Answer me. My location details is - town+p/o+p/s - sonamura, state - tripura, dist - sepahijala tripura (New), pin - 799181, or 799131, country - india, my state capital name - agartala, my evdo no - [protected], phone/mob - [protected], email - [protected]@gmail.com
O i request that this problem will solve as soon as.
+1 photos
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Pratap K
Sir,

I am having a Land line No. [protected] and Account Number [protected].
My name appearing in the bill as Mr. PRATAB K INSTEAD OF correct name as “Mr. PRATAP K”.

Complaints hopeless bsnl employers and authority - Comment #2721642 - Image #0
Please provide detailed incoming and outgoing call list of march 2017 of my BSNL prepaid mobile number [protected].
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    R
    RachnaHajela
    from Delhi, Delhi
    May 3, 2017
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    Address: Gwalior, Madhya Pradesh, 474001

    My phone number is[protected].
    I have given a request for disconnection of services in feb 2017, at that time services were barred from bsnl due to non payment. I gave disconnection request on 3rd march they did not do anything and sent me bill for march. I submitted bill till feb have given disconnection request again in april still they are sending bills for no service. Please disconnect my phone and set me free from this liability
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Our customer ID : [protected] and Bsnl Account No [protected], please register a complaint and cancel our Broad band connection immediatly. Its very slow and bill amount very high so we need to surrender permanently.
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      I
      immanuel lalramnghak
      from Guwahati, Assam
      May 1, 2017
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      Address: Churachandpur, Manipur, 795128

      Bought a new sim, its been a few days now but im still not getting even a network bar. Please help activate it. My bsnl prepaid no. Is =[protected]
      I know that i need to call 1507 for activation but my phone cant even get the network so im lost here. Ive tried manual searching the network in 3 types of phones viz. 2g/3g and a 4g phone but was unsuccessful. Please please... Help activate my sim
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Apr 25, 2017
      prithvi pandey's response
      plz deactivate hungama services on my landline nos[protected] as early as possible so that charges related to this service should not get added to my next bill w. e. f. may 2017.
      May 01, 2017
      Updated by immanuel lalramnghak
      oh forgot to mention this, my CAF no is 398231, just in case it helps you
      Please deactivate hungama service on my landline nos.[protected].
      Dear sir
      As pr 999 plan my broadband data is left but . Broadband is running on a slow speed ... when i visit bsnl exchange with router .they check and told me that all data are used ... but who is it possible . 1 april ko new data mila ar 2 ko katam kasa ho sakta ha .
      Plz sir kush ki gya
      Regard
      Naman pradhan
      From jammu
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        S
        Sinosh thomas
        from Khammam, Telangana
        May 1, 2017
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        Address: Kasaragod, Kerala
        Website: Portal1.bsnl

        I have recharged with 395 as moblie recharge on 29/04/2017 through online recharge from this number and i had not get the service. But money has been deducted from my account. I had called the customer care service annd ensure about it. They had told that the recharge has not been done but my money have been deducted from my account. Please consider my complaint and take necessary action. I hope that my amount has be refund.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          T
          tkjagannath
          from Bengaluru, Karnataka
          May 1, 2017
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          Address: 560078
          Website: BSNL Grievance

          I have been an a very satisfied BSNL customer for decades.
          From 2008 I and many in our apartment complex are facing enormous difficulties of frequent failure of BSNL land line
          They were blaming Metro rail work in Kanakapura road.
          But Metro digging etc has stopped 2 years back and the tracks and road are ready.
          But still BSNL does not work.
          We were forced to shift to FTTH in 2015 and many did.
          But BSNL has a bad franchise and technically they are not ready.
          Our complaints were not heard by BSNL. So many have surrendered the FTTH starting with 2975 as well as conventional line starting with 2696... and shifted to Airtel which is working superb.
          But due to brand loyalty I retained my 26965718 number as thousands of seniors across Karnataka have my number.
          But frequently it is out of order .My complaints to all levels and in grievance portals have yielded no results.Intermittently from jan 2017 and totally from 6th April 2017 it is out of order. But bills are raised promptly.
          There seems to be something wrong in the present top level team of BSNL Bangalore.
          I am a 75 years senior citizen and my wife 71 and a heart patient. This is a harassment to seniors.
          As
          TKJagannathan
          Executive committee member
          Federation of the Senior Citizens Forums of Karnataka
          Bengaluru
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          I lost my sim card [protected] . i want to block it now.and after block i want reissue same number from bsnl exchange.

          Landline frequently out of order - Comment #2718521 - Image #0
          Landline frequently out of order - Comment #2718521 - Image #1
          Hello sir my phone was lost but my sim is active sir i requesting you to block my sim no[protected]

          Landline frequently out of order - Comment #2718540 - Image #0
          Sir an online recharging of the cell no [protected] was done through me last night at 17:35 dated 25 April 2017 in the transaction Ref No IGABETPEJ5 for Rs 226 online banking.The amount got deducted from my account but recharge not successful
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            K
            K K Verma
            from Ponnampet, Karnataka
            Apr 29, 2017
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            Address: 226016
            Website: www.bsnl.hungama.com

            To
            The in-charge, computer department,
            Bharat sanchar nagam limited,
            Hungama

            Sub : disconnection of bsnl-hungama from my bsnl-
            Internet bill of phone no.[protected]

            Dear sir,

            This is to inform you that

            (1) by mistake, my phone number[protected] has been connected with www.bsnl-hungama.com, which has no use for me.

            (2) i therefore request to deactivate the same from my internet phone number[protected] with immediate effect and oblige.

            Yours faithfully,

            Dated 29th april, 2017

            (Krishna kumar verma)
            55-b, tulsi vihar,
            Sector-14 power house,
            Indira nagar,
            Lucknow-226016 (
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            I recharged with 290 rs (full talktime) but my main balance shows only 249 rs, I called customer care but they said this full talktime offer is not available in your circle which is not true.I need my full talktime or money back.
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              V
              Vinod Kataria
              from Gurgaon, Haryana
              Apr 29, 2017
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              Address: 135103

              Sir i want to deactivate my sim card because my sim was lost yesterday night so please i requested to you pls kindly deactivate my sim card i really thankfull to you so please kindly think about this and to keep deactivate my sim
              My sim card no. Is [protected] and my id is vinod kumar s/o sh. Ram pal
              Ward no.4, village tarunwala (209), yamunanagar, bilauli, haryana, 135103
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              [protected]asif khan) ke naam se chal raha hi please hungama service ko Deactivate kar na h
              My details follow,

              Customer Name : Rajesh Dixit
              Contact #: 07608 – 253144 (Broadband connection lies on this number)
              Address –ward no. 06 near Girjaghar Bijawar Disst. Chhatarpur (M.P.)
              Personal Contact : [protected]

              Many Thanks and Kindest Regards,
              Rajesh Dixit
              Sir
              My name is Balwant Singh Bhatia and I have a BSNL SIM and cell No. Is [protected]. The said sim of cell no. [protected] is lost somewhere so kindly lock the SIM .
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                H
                Humna k
                from Noida, Uttar Pradesh
                Apr 29, 2017
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                Address: Bulandshahr, Uttar Pradesh
                Website: Bsnl.hungama.com

                I want to deactivate my bsnl hungama plan immediately. I dont find it useful and dont have a specific reason to stay logged in. So please deactivate the account as soon as possible. My bsnl landline number is[protected]. I contacted the custome care and explained my problem but got no response. Im very disappointed with this. Is this jow your company works and dont even care about their customers. Please immediately deactivate the account.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Apr 29, 2017
                Updated by Humna k
                I want to deactivate my hungama bsnl account ASAP. Please deactivate my account immediately.my land line bsnl number is[protected].i dont feel that i need this service anylonger and i dont found it that useful . So please deactivate my account as soon as possible .its an humble request to you
                Apr 29, 2017
                Updated by Humna k
                I have contacted the customer care but got no response from it . Really got disappointed . Please let me deactivate the account. As soon as possible
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                  P
                  pubeshk
                  from Bareilly, Uttar Pradesh
                  Apr 28, 2017
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                  Address: East Khasi Hills, Meghalaya, 793001
                  Website: Bsnl

                  I have recharged erstwhile bank prepaid number now airtel with rs. 200. But now the bsnl number does not exist. But wrongly the recharge was routed to bank network instead of airtel. I recharged it through patty. It shows recharge successful. But this is now sorrel could not be recharged. Txn order I'd. [protected].
                  Mob. [protected]
                  Rs. 200/- please contact bsnl to refund the amount. Pay confirmed the payment to bank. Please take action
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    P
                    punnad
                    from Kollam, Kerala
                    Apr 28, 2017
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                    Address: 670703

                    Landline connection is not working in office for last 1 month, lots of time we have comained in bsnl exchange office but there is no responce due to this we are going through lots of problems in daily business we are bank so chstomers needs to call daily but if the number will not work like this then it will spoil our bank reputation so Please do the needful uegent.

                    Branch manager
                    Sbi punnad
                    670703
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      I
                      its.me.sangram
                      from Pune, Maharashtra
                      Apr 28, 2017
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                      Address: 411038
                      Website: bsnl.co.in

                      I, Mr. Sangram Dilip Patil was using BSNL boradband service till February-17.
                      The Landline number provided for the same is[protected].
                      On 23/02/2017, I have submitted application to stop my broadband as well as landline number which was not useful for me since my company provided me 4G connection so that I can connect from anywhere.

                      Even though I have given disconnection request on 23/02/2017 and after paying all my outstanding amount till 28th FEB 2017, I have again received bill from BSNL of RS 645/- .

                      Since I have not used any BSNL services(Landline as well as broadband) after 28 Feb 17 and from my end given request to disconnect both Landline and broadband on 23/02/2017, this is a request to BSNL to waived off this Rs 645/- and return my deposit amounts taken for landline and broadband both.

                      By hoping will get positive and quick support from BSNL, waiting for confirmation email on waiving of Rs 645 /- and refund of my deposits.
                      +1 photos
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Bsnl post paid is not working... I called so many times in customer care... I talked wid ms. Archana... Bt she didn't gave satisfied answer...she cut my call... My mumber is not working... It shows full network bt continually show emergency calls only... I can't able to make any calls and messages... Plz do rhe needful...my number is [protected]
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                        A
                        aakashking
                        from Bengaluru, Karnataka
                        Apr 27, 2017
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                        Address: 560100

                        Dear Sir/ Madam,

                        My name is Akash, we have BSNL landline[protected], we have taken 1 year back BSNL FTTH connection first 3 month my net connection was up was 5 days month and still we paid full amount. now it like BSNL is least bother about customer service. I have sent 100s mail but so far no right action or reply or permanent. BSNL claiming upto 1 mbps but it is only 3 kbps or 6 kbps.

                        We paid monthly amount that time to time but no commitment from BSNL that our line will be up and running - once in moon downtime is ok or we understand but once in moon our internet is up and running. kindly help us and kindly advice.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Landline dead for more than three months now. Repeated complains given at local office as well as online .Some of the complain registration numbers are [protected], [protected] and docket WBL/CO/2017/577(ONLINE DOCKET).But the line is still dead though I am receiving bills every month.
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                          M
                          Manoranajan Sahoo
                          from Ranaghat, West Bengal
                          Apr 27, 2017
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                          Sir,
                          My transaction on 27/04/2017 bsnl online rechage are incomplete. Iget result unable to process. Recharged mobile no is [protected] recharged amount is 339 rupees. But the amount is debited from my bank account. Please check the transaction. Sir i have no proof because idont know the complaint procedure. Sir please check the details and credited to my bsnl no [protected].
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          My mobile number is [protected] and I lost it. please block my SIM. The IMEI number is [protected].
                          - K. Sundararajan
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                            V
                            Vinyasa
                            from Bengaluru, Karnataka
                            Apr 27, 2017
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                            Address: 575101

                            I lost my mobile on 16th April 2017 it was ringing whenever we called. But then it got switched off after a day. Since yesterday it has started ringing again. Imei no. Is [protected]. My phone no. [protected]. Can u please track my phone. I have given a police complaint also. I don't want my sim blocked rather I would like my phone to be traced. Willnu be able to give me the exact location?
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              S
                              Sneha Mhamal
                              from Morjim, Goa
                              Apr 26, 2017
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                              Address: 403517

                              Date of the incident 26/04/17 i activated caller tune but it doesn't came what i wanted it was some other old faltu song so i deactivated that caller tune by unsuscribing it so its your mistake u dint gave what song i wanted so my humble request to u that u should give me back my balance of Rs 78 or else i m changing my sim from any other and one more thing i[censored]all cant provide with the correct song plz stop gvng ths rong daily havy messages about songs .my mobile (mobile num [protected])
                              +1 photos
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              [protected]. ive been getting 40 to 50 calls from this number . please block it.
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                                S
                                sham ladkat
                                from Pune, Maharashtra
                                Apr 26, 2017
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                                Address: 411028
                                Website: bsnl.hungama.co.in

                                I want to deactivate bsnl hungama movies, games etc. From plan. From the last 4 months i am paying rupees 250 per month.
                                Immediately deactivate this facility and please give me my last four months money.
                                I have not activate this service then how the company has started it without taking my permission.
                                Landline no. [protected]
                                M [protected]
                                Name ladkat sham ashok
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  D
                                  dtcskzr
                                  from Delhi, Delhi
                                  Apr 25, 2017
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                                  I have surrendered my land line phone no[protected] at sirpurkaghaznagar
                                  Telephone exchange, dist. Adilabad, telengana state, on 12/07/2016. But even after nine months and even after two reminders, bsnl has not refunded my security amount.
                                  Through this reminder i once again request bsnl authorities to kindly refund my
                                  Ecurity amount at the earliest

                                  With regards
                                  D. T. Choudhari
                                  Cell no. - [protected]
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Apr 25, 2017
                                  Updated by dtcskzr
                                  Bharat Sanchar Nigam [BSNL] — Non refund of security amount after surrender of land line phone

                                  1 Review
                                  Dt dtcskzr on Apr 25, 2017 Mark as Resolved

                                  I have surrendered my land line phone No[protected] at sirpurkaghaznagar
                                  telephone exchange, dist.Adilabad, Telengana state, on 12/07/2016. But even after nine months and even after two reminders, BSNL has not refunded my security amount.
                                  Through this reminder i once again request bsnl authorities to kindly refund my
                                  security amount at the earliest

                                  with regards
                                  D.T.Choudhari
                                  Apr 25, 2017
                                  Updated by dtcskzr
                                  I have surrendered my land line phone No[protected] at sirpurkaghaznagar
                                  telephone exchange, dist.Adilabad, Telengana state, on 12/07/2016. But even after nine months and even after two reminders, BSNL has not refunded my security amount.
                                  Through this reminder i once again request bsnl authorities to kindly refund my
                                  security amount at the earliest

                                  with regards
                                  D.T.Choudhari
                                  Cell no. - [protected]
                                  KINDLY PROVIDE ME CALL DETAILS DATED-19.04.2017 ON MY EMAIL ID [protected]@gmail.com

                                  Rajesh Kumar Mishra
                                  I lost my mobile with bsnl prepaid sim [protected] on 20.04.2017.I request you to block the sim immediately as i mam applying for duplicate sim
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                                    K
                                    kumar200853
                                    from Chennai, Tamil Nadu
                                    Apr 25, 2017
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                                    I purchased a new sim (No:[protected]) at tirumala bsnl office on 190417
                                    At about 11am. (Date unsure 18th /19th, but all the rest dtls perfect), with a written application, photos, and my aadhaar card no;:[protected]. This free sim is exclusively used by one of my casual friends after the loss of cellphone and other valuables. This friend, who goes by the title of s s karmayogi, helped in procuring my duplicate aadhaar by getting a xerox from
                                    Link busstand pac wherein i had taken a locker. Please block this sim as i will be liable for his use n abuse.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      Santhoshkumar nair
                                      from Coimbatore, Tamil Nadu
                                      Apr 24, 2017
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                                      Address: 641006
                                      Website: www.bsnl.in

                                      Yesterday 23.04.2017, i had subscribed for stv combo 339 from my bsnl mobile [protected] using the *124# option. My stv combo recharge was successful, but for the same stv bsnl has debited my mobile balance 2 times once at 9.20 hrs and again at 9.22 hrs. I called bsnl customer care and the customer service executive directed me to approach nearest customer service point. I approzched palladam customer service centre with this issue and they expressed their inability to refund the amount debited from my mobile balance. Kindly arrange for reversal of the mobile balance from my account and oblige.
                                      Santhoshkumar nair
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      BSNL my number wrongly active hungama service and rs.410 billing in my monthly bill. So I will complaint against BSNl de active this service and cancel rs.410 extra billing. Not cancel this service I will complaint before court of law.
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                                        V
                                        V K Srivastava
                                        from Ambala, Haryana
                                        Apr 24, 2017
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                                        Address: Varanasi, Uttar Pradesh, 221007
                                        Website: BSNL

                                        I have taken a new Telephone connection of BSNL land line with Broad Band facility at my residence SA 16/9, P-5, Shiv Nagar Colony, Chakvihi in Jan 2017. I regret to intimate you during last four months I did not receive even a single Telephone bill and owing that I have to pay undue late fee. It is not out of place to mention here that this Utility bill is treated as authentic documents in support of Residence proof. Please arrange to provide all previous bills for my record and also write off my late payment fee.Please also update my mail ID.
                                        My phone number[protected]
                                        Account No [protected]
                                        Mail ID virendra.[protected]@ymail.com

                                        With Thanks
                                        V K srivastava.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Apr 24, 2017
                                        Updated by V K Srivastava
                                        I have taken a new Telephone connection of BSNL land line with Broad Band facility at my residence SA 16/9, P-5, Shiv Nagar Colony, Chakvihi in Jan 2017. I regret to intimate you during last four months I did not receive even a single Telephone bill and owing that I have to pay undue late fee. It is not out of place to mention here that this Utility bill is treated as authentic documents in support of Residence proof. Please arrange to provide all previous bills for my record and also write off my late payment fee.Please also update my mail ID.
                                        My phone number[protected]
                                        Account No [protected]
                                        Mail ID virendra.[protected]@ymail.com
                                        Incoming calls are charged without attending the phone call
                                        I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.

                                        My Mobile #: [protected]
                                        SAMSUNG Mobile

                                        Please block the sim card and also lock my mobile with the above mentioned detail
                                        Regards,
                                        Neetasha Thakur
                                        Deposited telephone bill[protected] pay by internet banking by axis bank T.I.D no.fcdr[protected] dated 17/4/2017 rs.1438. not deposited in account but bank debited this amount my account please verify
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