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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated May 14, 2024
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 243

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B
Basappa s d
from Mumbai, Maharashtra
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Recharge currency not came and customer care not picking

Address:577412
Website:ww.bsnl.co.in

Recently i have ported my sim card from airtel to bsnl..After activation i have recharged the amount of 135 rs. Which is the special offer having 215 minutes free to any network. But after recharging i did not get any free minutes.
I tried to call bsnl customer care number 1503., but they are not picking the call.. So please kindly respond it.i don't know what to do. Even I tried to bsnl website also....
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S
signals veterans
from Delhi, Delhi
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Bsnl bill payment

Address:Indore, Madhya Pradesh, 453441
Website:BSNL

I have bsnl postpaid connection no [protected]. I paid advance monthly rental in every month. But bill for the duration from 16 dec 2016 to 15 jan 2017 for an amount of rs 259/- was paid by me on 15 feb 2017 instead of 06 feb 2017. However i also paid advance monthly rental amount for the period from 16 jan 2017 to 15 feb 2017. But bsnl disconnect my postpaid connection. After paid on 15 feb 2017 it was reconnected. Now i received bill for...
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D
drmksingh
from Patna, Bihar
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Broad band

Address:Vaishali, Bihar, 844101

I have an active subscription of BSNL BB unlimited plan. I am facing problem of connectivity since the beginning of this month.I have registered a complain regarding my problem on 12 th of february 2017 whose docket number is [protected] but my service provider failed to solve my problem till now.
The problem I am facing is poor internet speed due to which I am not able to open any web page . In short .I am not getting the value for...
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L
L P CHAUDHARY
from Kolkata, West Bengal
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Refund

Address:700072

I Binod kr is customer since do many years but due to poor service and daily fault My ph no [protected] surrendered by me and after all the adjustment of deposit and dues a sum of Rs 1566 is refundable vide your bill no[protected] dt 1.11.16.
After my repeated reminders I have not recived refund
I therefore request to please arrange refund with Interest....
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V
vill khandwa
from Yavatmal, Maharashtra
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There is no connectivity since 23-02-2017

Address:465551

R/sir
We are UCO BANK situated at Vill. Khandwa, dist.- sehore, Teh - shyampur. There is no connectivity in the branch since[protected], it is almost fifth day that we are suffering.
Please do needful, people are showing anger on us, also ATM is not working. Details are as follows.
Phone no[protected]
Address. - Vill. Khandwa,
Dist - Sehore,
Teh - Shyampur...
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Address:Coimbatore, Tamil Nadu, 641041

I am KUMARESAN I have paid my bill Rs 231 for the month of December 2016 of phone no [protected] through bsnl online portal via online banking (state bank of Hyderabad ) on 26/01/2017. The amount was debited from my bank account but didn't reflect in my Jan 2017 bill dated 06/02/2017. Please check and update the amount so I could pay the january bill on time. Expecting your speedy response on the same....
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K
Kimsirshad
from Ottappalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Hungama fraud calls telemarketing

Address:Bangalore, Karnataka, 678583
Website:bsnl.hungama.com

On 23rd feb 2017 my wife received a call from tele_marketing agent on my land line. (Land line number [protected]). The caller asked her for my email id and press some numbers, without knowing the sequences she did that and i got 3 different messages for activating their different plans.
My requests are,
1) i want to de-activate the plans whatever they activated, without any financial loss to me.
2) stop all kinds of...
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S
subhankar087
from Bhubaneshwar, Odisha
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Services activated and wrongly charged through telemarketing calls

Address:Khordha, Odisha, 751023

Telemarketing calls were done to share info about hungama entertainment serviceson the 28th of Nov 2016.

However while my email id was taken for sharing info purposes, it was misused to activate the hungama service and higher bill was charged in the subsequent months that is january and february

Pls be warned about such promotion and telemarketing calls from BSNL hungama team.Never share ur email id or any details...
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D
Diwakar Chaudhary
from Gurgaon, Haryana
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Landline Worst

Address:Gautam Buddh Nagar, Uttar Pradesh, 0120
Website:bsnl

My landline is not working since almost a week now and instead of making repeated complaints and informing the authorities the people of bsnl are rarely working on it. This is the worst network in the entire world. The people are just wasting money and people are least bothered about people. Necessary actions should be taken against the people like these. Rectify the issue and have some faith in ur work. BSNL people have some respect for...
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R
Ranjana omprakash 76
from Panaji, Goa
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Bsnl LL+BB new connection

Address:Pune, Maharashtra, 411020

Respected, sir mere problem ye ki maine 3 month ago application di thi new conction boardband +Landline ke liye par conction abhi tak mila nhi or mai jab bhi office me phone kar ke bolti hu ki conction kab milega wo log baat taal dete hai or ya fir phon hi nhi uthate hai mai bahut pareshan ho chuki hu
Aap hi khuch esh problem ka upay kijiye kuki wo ye bhi bol rhe hai ki 1saal bhi lag sakta hai conction ke liye ya fir bolte hai ki...
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I
Imtiaz007
from Kolkata, West Bengal
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Six month post paid bill

Address:Ludhiana, Punjab, 141003

My Cell One Number is [protected] and Account Number is[protected]. Pl send me the last 6 month post paid mobile bills. I dont have the hard copy of my bills. For some reason, since I have a job which makes me travel extensively, I was not able to download and keep the bills. I need it to process my tele claim from my organisation. An early action is requested please....
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M
Mukeshpatel Lic
from Indore, Madhya Pradesh
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Bsnl hungama package deactivate

Address:491771

Dear sir,
Please deactivate my bsnl hungama package my no is [protected] please deactivate my bsnl hungana package. This system is not at my work. Aur apne yaha deori bangla me nhi chalta mere pc me to plz sir deactivate kr dijiye
Is package se program mujhe pasand nhi hai aur mera pass samay nhi hai aur isse mujhe isse paresani hai kyuki jab mai iska upyog nhi krta to bill kyu ataa hai
Isliye deactivate krna hai br...
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P
Pratik Somaiya
from Pune, Maharashtra
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No signal in blue ridge, hinjewadi phase 1, pune

Address:Pune, Maharashtra, 411053

Respected Sir,

This is to kindly inform BSNL that there is no 2G/3G singal in Blue Ridge, Hinjewadi Phase 1, Pune. Please do the needful. Lots of Bsnl/Cellone customers are facing problem with internet and calls. This problem is becoming severe day by day. I am thinking for mobile number portability to other carrier.

Regards,
Pratik Somaiya
[protected]...
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V
Ved_107
from New Delhi, Delhi
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Bsnl charging bills from its customers for non services

Address:Ghaziabad, Uttar Pradesh, 201001

Concerned officer of the bsnl is requested to see my issue of service quality providing by bsnl to me. This complaint about land line phone service providing by patel nagar exchange, bsnl, ghaziabad. Bsnl is forcing its customers to disconnect their land line phone facilities without any fault. The other phone installed by bsnl at my location found working.

I am very old customer of bsnl, and i paid many unwanted bills for...
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H
Hye Bye
from Hyderabad, Telangana
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Regarding refund of my security deposit since 2012

Address:Chittoor, Andhra Pradesh, 517501
Website:www.ap.bsnl.co.in/home/home.asp

I have surrendered my broadband connection in 2012 and i got the no due slip also. Still i didnt get the refund of my security deposit. I have sent so many mails to that office, they didnt give any response. I have still got the refund bill. My phone number is [protected]. Why this people still doing this., not returning the money what they didnt own....
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S
Shivcharan Gupta
from Dehra Dun, Uttarakhand
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Bill for bsnl hindaun is not receiving

Website:Bsnl

For the last one year I am not receiving my bill for landline I contacted Mr arun deo sharma also who was told by you in my complaint. He told that I cannot give your bill. Please arrange to send my bill regularly. thanks. Please arrange that my bill for landline is received regularly.I have contacted in office in account section. But no one answers as to ho my bills are not being sent....
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S
saxenasantosh04
from Sitapur, Uttar Pradesh
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2320043

Address:Lucknow, Uttar Pradesh, 226006

मेरा फ़ोन नंबर 2320043 1 माह से भी ज्यादा समय से खराब चल रहा है ।कई बार शिकायत की पर कोई रिजल्ट नहीं निकला
साल में करीब 6 माह तो फ़ोन खराब रहता है और न तो DET और न S D O फ़ोन ठीक कराने में...
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M
My Heaven
from Srinagar, Jammu and Kashmir
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Non resuming of services and taking pills as usual

Address:Srinagar, Jammu and Kashmir

I am a BSNL cuctomer. My outgoing call has been barred by the same from previous about two months.l reached AGM BSNL, billing section and customer care in person but in vain . I called customer care many times; they said to pay bill, attain a duplicate sim but nothing happened.I paid my bill two times 154 and 280 but I couldn't call even once in the previous 2 months. Now BSNL has sent a new bill invoice of 276.
I need justice in this...
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K
kurandwadvijay
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline is defunct.

Address:403002

Sir,
I registered bsnl landline consumer from panaji, goa. with telaphone no.[protected] complained regarding non working of bsnl-ll-bb combo pack of 449 void sms complain no.[protected] dated 11/02/2017. i received from bsnl regarding contact no.[protected] mr. mahesh nanu shirodkar. whenever i call the said number no one is responding. i even contacted 1500 but could not got any answer. since last 10 days my telephone is dead...
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G
Gopakumar GS
from Bengaluru, Karnataka
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Non Refund Of Deposit

Address:Bangalore, Karnataka, 560032
Website:bsnl.co.in Docket No- KRK/CO/2017/1818

My Landline telephone No was[protected].
I surrendered the connection long back almost 8 months and provided my bank account number for refund.
They confirmed that refund will be credited to bank account.
But till date no refund of deposit money.
I have visited their office at least four to five times for the same.
They says some mistake happened and they will check it out.
They cross checked the...
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