Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Reminder 1

As today there is no reply ????? There is no action taken on Shivana Gurulakshmi layout 2nd stage telephone exchange.


From ten days i very disappointed I trying to connect helpline it's not connecting when I try to call someone all lines are busy I have to try 20 30 times .
Somehow i was able to register complaint 10 days ago. Till not a one has contacted me. And i have not been able to connect with the customer care for more than 50 days now. I trying call BSNLservice person name:Shivana mobile number 91 [protected] he told not do work worst worst service given by act .Please take action on him i what report to be email. As am currently working remotely. I need to attend the client call today, which is a very important thing. If i missed this, am going to take very very serious action towards the entire act fiber net. The bloody account people are working or sleeping in the office? What the hell you people are...
Please let me know the way to sort out this issue. Last 10 days, due to migration. If the issue persists this month too, and then i will go ahead with other service providers.
If the issue persists this month too, and then i will go ahead with other service providers.
I have submitted a complaint on bsnl office’s customer care on 28th February 2017. They have not given me any feedback on my complaint. I just want to tell you that i dont have any trust in your company any more.
Please let me know the way to sort out this issue. If the issue persists this month too, and then i will go ahead with other service providers.

My Landline Tel. No. :[protected] was disconnected, as I received the information through SMS on my Registered Mob. No., on 8 February, 2017.

But I received the Bill of Rs. 1052.00, through SMS on my Registered Mobile No. on 6 March, 2017.

I had requested for deduction of any dues against my Security Deposit of Rs.1275 for any outstanding dues in my application for disconnection.

I request you to kindly reverse the Bill and deduct any outstanding charges against my Security Deposit of Rs.1275.00.

I top up 220 in my mobile .when I top up, my balance is Rs.4 only, after top up I activate DATA57 [successfully ] then try to activate VOICE159, But I can't activate due to insufficient balance message, and I checked my balance, the balance amount is 39 .How it happen, then I enquired in customer care they inform me there is no recharge in my number.If there is no balance how DATA57 activate, and how I get RSS. 39 balance .I called 8 times in 3 days in customer care, no proper reply not yet received from there.

I closed my Landline telephone connection in Aundh Pune 411007 in July-2016. I was told by Aundh Telephone exchange that the deposit shall be returned within 2 months. Now it's more than 7 months but I have not received any deposit.

Such a delay is unacceptable and also not credible.I expect full applicable refund without any delays now. Please check your records and process pending deposit refunds on priority.

MY MOBILE NO IS [protected] On 27/02/2017 I have paid my bill of Rs 377/- online, bank debited the same amount but no online RECEIPT SHOWS & MY BILL IS STILL SHOWING UNPAID.BANK DEBIT DETAILS HAS MENTIONING BELOW
DATE Description Transaction I D Transaction Amount
27/02/2017 -PRCR/[protected]/ S[protected]/-
[protected]/BSNL POST
IT IS REQUESTED TO SOLVE THE PROBLEM SO THAT MY BILL BECOMES UPTODATE.

[protected]Binoy B Nath-----

I am sumanta, My bsnl number is [protected]..now it's showing deactivated..Atleast the telecom operator should inform me abt the deactivation...but ...they didn't inform me anything before deactivation. They also didn't send a single message abt the date of deactivation..they jus did it without any information..
I am using this bsnl nver for more than 3years so kindly help me to reactivate this bsnl number

I am unable to send text messages from my BSNL number-[protected], though I'm able to receive text messages.
Though I am not completely sure of this, but I believe it is mostly the STD text messages that do not get sent. It is causing me a lot of trouble, since I am unable to verify my mobile for cash transactions. I am even unable to register myself with the Government of India's app BHIM. I hope this gets sorted out soon enough.

Sir

I recharged to my mobile no [protected] for rs 159 yesterday evening. But the service is not yet received. I used to recharge bsnl mobile application and your billdesk payment gateway, So please return my money. I also attaching messages received for this transaction.please take immediate action.

Anoop A C
[protected]

I have not subscribed to any hollywood glamour 30 but they have deducted rs 30 from my bsnl number [protected], and its really unbelievable company like Hollywood glamour 30.how they cheat innocent public they don't have any good sincere earn business, shame to this Hollywood glamour 30.I would be very grateful it you refund my money back RS 30...thank you..I hope you will solve this issue as soon as possible...thank you once again..

Please deactivate all bsnl hungama pack from my bill dated 1st march. for period[protected] to[protected].From landline no. [protected].

i have not suscribed for any hungama pack, but sum of RS308+service tax has been unnecessarily included in the bill without my consent.
please revise the bill.[previous plan]

my plan--749+98[300]customer free]unlimited broadband.
From--Shakruwala Shabbir Hussain
plot no.84, scheme no.103,
kesarbaugh road, opposite kesarbaugh bridge.
INDORE[M.P] MOBILE no.[protected].

1. I am connected to your broad band since the last 5 years. My Phone number is :[protected] at my residence Address : 141-A Sainik Nagar Rae Bareli Road Lucknow PIN - 226029.

2. Now, due to financial reasons, I request to disconnect my broad band (Internet and Phone both) with immediate effect.

3. Final Bill may please be prepared upto this date and adjusted out of security deposit. I shall pay if anything outstanding. Any amout of refund from BSNL, may please be refunded to me by Cheque.

Yours' Sincerely,

Lt Col Jagdish Babu

March 2016, closed my BSNL connections Security deposits still not cleared to me by BSNL even after repeated follow ups visits messages calls
mails. Only update i see from them is in few days you will get. It has been
1 year already and they are not bothered to respond

I have lost more than Rs 500 in calling and following up these ppl and fed up of
these people. If each customer they loot the service...

Dear Sir/Madam,

I have been using prepaid BSNL services for past 3 years and very recently i have seen my balance getting consumed unreasonably. I wanted to keep a track of the calls made to ensure that I am not being overcharged.
Kindly revert so that I can provide you my cellphone number as this being a public forum.

I have currently stopped using the bsnl services and would like to hear from you and verify if all costs are in place before resuming services.

Thanks,
Rahul

I have lost my bsnl sim card. Kindly block it. So that no one else can use it for wrong purposes. I went to bsnl office but they are asking for an FIR copy and which police were not providing. The mobile no. is [protected] which is Issued on name of swapnil shukla. Responsive person can contact me on my alternate no. My alternate mobile no. is [protected]. Please block it urgently.

The bsnl broadband forcefully captures subscriber's homepage for advertising its product. The internet connection gets disconnected and it takes about 15-30 minutes to restore connection. This is against business ethics and not a prudent way of doing business.While transacting any online business like internet banking payment or a business chat on Skype, such forceful capturing of homepage by bsnl disconnects the internet connection and then the entire process has to be restarted again when the connection comes back after 15-30 minutes

Hi
I have subscribe BSNL plan ULD 1199 since two months but inspite of no of complaints I m not getting the promised speed and i was told by BSNL local SDO that system in our area doesn't has sufficient capacity. this is cheating to customer as if they were aware about it then whay they have given me the connection. this problem has to be resolved or they should refund my money

I am facing internet down in my hometown Sarang, Tal-Dapoli, DIST:- Ratnagiri. This internet is down since 22nd feb'17 and not even single technical person has reached the place to solve the issue. Till when we have to pay bill without using internet. The BSNL is very frustrating company ever seen. We had also given written complaint, but no action has been taken yet. I am attaching the copy of complaint letter.
It's my request to get this issue solved asap.

This is to inform you that My BSNL broadband and landline are not working from past 9 days and in spite of making regular calls at the bsnl complaint office the issue has not yet been resolved.

I would like you to take the necessary actions and solve my issue as soon as possible my children are having their exams and require help through internet for their study materials available online also I have to make notes for my software engineering products that require proper uptime for the internet connection.

This has been a regular problem with BSNL now even after paying for full month bill the services are available only for 14-16 days and rest of the days are spent in calling the bsnl complaint office.

I hope you will take necessary actions against the issue and resolve my problem.

My landline numbers are[protected]. Address Kishan Pole street number 2 Udaipur Rajasthan.

My parents received abusive calls from unknown caller on the above dates. Since the landline has no caller id, cant trace the caller. Service provider is BSNL. It is extremely difficult for my parents in their old age to deal with such nuisances.

Pls provide received call list on [protected] on 28th February 2017 and 1st March 2017.
Customer id [protected]
Account no [protected]

Pls help and provide call details.

Sir i am tarak das mukherjee.my bsnl prepaid mobile number is [protected] is lost with my set.i want to lock my sim card as early as possible and i want a same number sim card early because i am a bussinessmen.it is too much emergency for me.so sir please do needful to lock and get the sim with same number again.
thanks & regards tarak das mukherjee.