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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Aug 13, 2026
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A
anantak
from New Delhi, Delhi
Mar 31, 2017
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Address: 121004

After giving the request form for immediate closure of my landline [protected]. no body in Faridabad sector 6 staff hearing me and misbehaving me. Even the have not given me the acknowledge . I will not pay the bill after the date of request. If BSNL deduct the amount from security, it will be harrassing the cutomer.

I was force to close this landline due to slow internet, whic BSNL staff could not ractified. Huge cost of connection
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    K
    kazal hadoliya
    from Sambalpur, Odisha
    Mar 30, 2017
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    Address: Jaipur, Rajasthan, 302021
    Website: bsnl customar care

    We have a bsnl telephone connection which is also connected with bsnl modem for WiFi connection and it has already been a month since we are facing no internet network problem . when we switch on the router internet light blinks continuously and we are unable to even use a 2G net when we have a unlimited 3G net plan .we have cheched all the wires and settings from our side and when we complained about it on customers care no. It always says problem resolved but nothing changes . please resolve this problem as soon as possible . waiting for a early reply
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Mar 30, 2017
    Updated by kazal hadoliya
    Please send me a message or call on telephone no. Registered for any query
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      S
      suma.kulkarni
      from Bengaluru, Karnataka
      Mar 30, 2017
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      Address: Dharwad, Karnataka, 580031

      Sir/ Madam,

      Recently we have relocated from Bangalore to Hubli (Vidyanagar). It is very painful to inform you that we are not able to utilise the Service provided by BSNL in Hubli. Earlier We had opted for New Landline connection in Sidheshwar Park, Vidyanagar, Hubli, with broadband and WIFI in the month of December 2016. That took 20 days, for people in hubli to set the connection. Rs. 500/- was taken as receipt to be returned back to us, but unfortunately the person who had visited our home has not responded till date. And In February, as we had shifted our home to Banashankari Badavane, we registered online for shifting of our phone on 10th feb 2017 reference no[protected]. But Till date only at multiple requests from us to BSNL Hubli, 2 people had come home, used wrong words, saying that "You people keep shifting houses frequently. How can you expect us to do this? We cant give connection, it is your headache". I, being Asst Manager in State Bank of India, Was shocked at such a pathetic behaviour of BSNL People.
      We are very much in dilemma and pain. Kindly let us know about how many days will it take usually to get a new connection and also for shifting of telephone how many days it takes?
      And I would like to lodge a complaint against BSNL Hubli people to the higher authority and PM Modi for such erratic behaviour.

      These are my details below:

      Suma P Kulkarni
      Asst Manager
      State Bank of India
      [protected]
      [protected]

      Residential Address:
      C/O Mohan Desai
      No 43, Banashankari Badavane
      Vidyanagar, Hubli- 580031
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        J
        jahangirbce
        from Moirang, Manipur
        Mar 30, 2017
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        Address: Patna, Bihar, 800014

        Dear Sir,

        This is to inform you that i have applied for a BSNL land line connection on 18th January2017 whose Receipt no PAT[protected] and paid Rs750/-. But i didnt get the connection till date. Nobody of BSNL person informing me that, when I would get connection. So please treat my request as most urgent.

        Name - MD JAHANGIR ALAM
        FLAT NO-203, SEERAJ ENCLAVE,
        NEAR BELAL MASJID, SAMANPURA
        RAJA BAZAR
        Mob:-[protected]
        email id: [protected]@gmail.com
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          Siva Chellathurai
          from Salem, Tamil Nadu
          Mar 30, 2017
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          Address: 628002
          Website: BSNL customer care

          I've lost my mobile phone yesterday night around 8pm. Kindly do the needful to block my mobile number at the earliest.
          I need to get it blocked as soon as possible so that it could not be misused by strangers. You can contact me for any additional details required to get it done on time. I hope my request would get processed within 12 hours.

          Thank you
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            A
            Avinash bs
            from Bengaluru, Karnataka
            Mar 29, 2017
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            Address: 574203

            Dear Narendra modi ji
            Subject:delay and negligence of application to new land line and broadband
            Connection.
            I (sheshappa poojary b) wanted bsnl boardband and landline connection.since 2 years, even applied for it prevoius year, i am in contact with bsnl officers (jto, divisonal engineer and also contacted gm about this issue) but its of no use .my home is just 300 meters from r t o office and electricity division office puttur, they give me a reason of shortage of cable from past 2 years . How will your digital india come into exitence with these kind of careless officer in the society, waited patiently till now .sir its my duty to inform you about the things happening here .sir i have hopes on you that atleast after this letter i could get the connection, kindly respond as soon as possible
            Thank you
            Yours faithfully
            Sheshappa poojary b
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              R
              r kumar sharma
              from Moga, Punjab
              Mar 29, 2017
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              Address: 144514

              An internet connection is working with no. [protected] for the last 5 years.the internet is not working properly from the bigning.I visited many times the concerned telephone exchange with the comlaint.Every time the comlaint was not properly redressed.Know the internet is not working at all for the last two days.Please got the fault removed correctly or disconnect my connection
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              I have make pyament of my bsnl landline bill by techprocess pvt ltd.and my money debited in my account but my bill is not paid and also didn't refund to my account so please can you clear m payment otherwise refund me in my account..& please solved my problem as soon as possible...
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                C
                Chaturya
                from Sathupalli, Telangana
                Mar 29, 2017
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                Address: Anantapur, Andhra Pradesh, 515001
                Website: Www.consumercomplaints.in

                Hi,

                Lost phone while getting in to local bus on 28/03.pls lock my sim immediately([protected]) as it contains important contacts. It would be more helpful i[censored] do it immediately. I am from andhra Pradesh, I tried to teach out to customer care over call (1503).I'm getting error msg like this service is not available now.pls do the needful.

                Thanks,
                Chaturya
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Lost the mobile 24/03/2017 mob. no [protected] please block the no
                anyway block the sim as because there are so many valuable document if anyone use this i shall be in great trouble i am a consumer of your company along years hope you will do the needful immediately thanking you
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                  S
                  sheo shankar singh
                  from Amla, Madhya Pradesh
                  Mar 29, 2017
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                  Address: Bhopal, Madhya Pradesh, 0755
                  Website: [email protected]

                  My landline & brand band connection no not working properly since commissioning 30 dec 2016 plz see my complaint ref[protected],[protected],[protected], [protected],[protected], [protected], [protected], [protected], [protected], [protected]. brand band line work just joke, even connect and disconnect. Plz advice concern officer to attend and repair permanently.REGARDS
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Sir please send my mpbile call deatile 1. Jan to25.mar 2017 my mobile nu. is [protected] my bill moor then my call so please send call deatile, my email id. [protected]@gmail.com
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                    V
                    Vinittomar
                    from Noida, Uttar Pradesh
                    Mar 28, 2017
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                    Address: Aligarh, Uttar Pradesh, 202138

                    I given an MNP request for my mobile number "[protected]" UPC “BW296783” from BSNL to Airtel, yet it not activated (even after 10days of request) and still I can use my same BSNL number.
                    So I contacted many times with Airtel customer care and they are saying BSNL is not allowing to port out.(NO REASON) . While I contacted with BSNL they are telling they don’t know anything about this.
                    Please note that it’s my years old connection without having any negative balance.

                    And I don’t think it will be ok. Please kindly allow me to port out from BSNL.
                    So kindly help me to port out from BSNL to Airtel .
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Respected sir,
                    My first bsnl mobile number is [protected] the service to this number has been deactivated due to metwork problem in time. pls, reactivate the service immediately so that i can active my mobile and continue the service. my Name - Ashok Chowdhury, mo- [protected].
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                      M
                      mohiniBSNL
                      from Delhi, Delhi
                      Mar 28, 2017
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                      Address: Khordha, Odisha, 751012

                      My landline number is[protected] and I am not aware about any Hangama Services provided by BSNL. Still my telephone bill is getting added with additional charges of Rs410/- each time. Strange. Plz deactivate my so called activated hamgama service with immediate effect and refund the amount being taken from me towards this service at the earliest possible time. How come Hangama service gets associated with a reputed organization like BSNL and more over without taking any written consent from customer, BSNL can allow the charges to be added in its monthly bill ? isn't it sheer cheating in day light. Plz do something and let the pride of BSNL gets restored at the earliest possible time.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        A
                        Aashia Bano
                        from Allahabad, Uttar Pradesh
                        Mar 27, 2017
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                        25/03/2017 i had recharge mobile topup 100 in [protected] in twice .in all time amount is debited but mobile topup not recharge please refund my amount or recharge mobile topup 100 in two time .my mobile number is [protected] and circle is upeast .please refund amount of 99in twice .lhad recharge mobile topup in bsnl portal .please solve my problem and refund my amount
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Mar 28, 2017
                        Farhan Gaada 's response
                        Please Install BSNL tower My Village 500 Se Ziyada BSNL User Hai But No Network

                        Sir Mera Name Farhan Anwar F.S Telecom Bandarjood Haridwar (UK) Se Mere Village me 500 Connection Hai BSNL ke But No Network Tower nahi hai Kafee Bada Village Hai So Please Install BSNL tower Contact Me
                        [protected] - [protected] Mazahidpur Satiwala Mazbata (Bandarjood) Bhagwanpur Roorkee
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                          P
                          Pankaj Kumar
                          from Mumbai, Maharashtra
                          Mar 27, 2017
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                          Address: Moradabad, Uttar Pradesh, 244001
                          Website: www.bsnl.co.in

                          I am using a bsnl sim o[censored]p west telecomm circle since last one year.

                          No sms is sent from my number, whenever i send a message (Sms). Notification is displayed as "message sending failed."

                          I tried to send sms from different mobile handsets to rule out any problem with my set.

                          But i am unable to send any sms from my bsnl sim since last one year.

                          Please resolve this, as this is causing lot of trouble.

                          My number is [protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Mar 22, 2017
                          Sethuraman Thangaraj's response
                          [protected]
                          Hftyryyugjhkhhxgjkvgcjbgjn vxjbcyfiggs5it vut8hhxrr vjf7h
                          Pankaj Kumar's [Complaint's author] reply, Mar 27, 2017
                          ???
                          Our phone is not working.I alredy complained few months bacl but they are not responding.Suppose if it works, class are not going and calls are not coming, or voice is not audible.Some disturbances will be held while talking on the phone.please consider our request.our number is[protected].
                          I made payment for recharge of bsnl data card for Rs 441/- on 11.03.17 through iob internet banking. The amount has been debited from my a/c no. [protected] maintained at S C garden, bengaluru, but it has not reached the bsnl, chennai circle and so my data STV account has not been activated. Pl do the needful.
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                            J
                            Jayashree K
                            from Hosur, Tamil Nadu
                            Mar 27, 2017
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                            Address: 635109
                            Website: Bharat Sanchar Nigam [BSNL]

                            The company, digipact' hosur has disconnected the land line no:[protected] in 24th march 2016, alomost one year have elapsed but still we have not received depostit refund to our account. We have submitted cancellation letter alongwith bank details and cancelled cheque to the bsnl, hosur office
                            And we got the acknowledgement by the officer.

                            So please let us when this will happen or where should we contact?
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              S
                              Shraddha Ranbhare
                              from Mumbai, Maharashtra
                              Mar 26, 2017
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                              Address: Thane, Maharashtra, 421201
                              Website: www.consumercomplaints.in/new_complaint

                              Hi,
                              I have done recharge on 25 th March of rupees 135 on a number [protected], by using freecharge app.
                              I received confirmation message from operator with reference id Recharge successful! Operator ref:[protected] at 5.59 PM.
                              But didn't receive benefits of that recharge. I am not able to call, even after doing that recharge. Please fix this problem ASAP.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]
                              name: MS Vijayakumar
                              Please deactivate all hungama services which are billed by you again and again in which of the services I am not interested as soon as possible and stop billing for it please
                              On[protected], I have cancelled my landline connection and deposited my landline with BSNL office and Received acknowledge for same, All requested for early refund of my deposit.But so far deposit not refunded.My landline no is [protected].
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                                D
                                Dr agnes
                                from Erode, Tamil Nadu
                                Mar 26, 2017
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                                Address: Chennai, Tamil Nadu, 600082

                                Dear sir,

                                My account no is [protected], customer i'd is [protected], in my postal address there is some corrections need. The wright address is as under:-

                                Dr agnes and prameela
                                Door no 43/33 ground floor
                                Swarnalayam apartment
                                Gandhimathi street.
                                Vertinagr extension
                                Chennai 600082.

                                Can you made the correction in my postal address.

                                Thank you very much

                                With regards

                                Dr agnes and prameela.
                                26/3/17=
                                .
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Mar 20, 2017
                                Kolipakam Devendra's response
                                Mobile lost with sim
                                Mar 23, 2017
                                Jasraj Singh Rajawat's response
                                The above telephone is dead from last ten days and complaint no [protected] assigned to bhag chand kumawat. I am contracting him daily but he is not responding.
                                [protected].
                                Mar 23, 2017
                                Jasraj Singh Rajawat's response
                                The above telephone is dead from last ten days and complaint no [protected] assigned to bhag chand kumawat. I am contracting him daily but he is not responding.
                                [protected]
                                I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected].

                                I Just Don't Understand, How Many Time To I Have To Keep On Deactivate The BSNL Hungama Plan.
                                Hi Sir/mam,

                                My Number-[protected] got deactivated.But still i am getting the incoming calls. If i try to recharge its not working.can u please reactivate.

                                Thanks In Advance
                                Yesterday i was running my internet and suddenly it stopped i wondered what happened and ur customer care was unable to help me plz help me my landline no. Is 2664137 and contact no. Is [protected]
                                Nitin suri
                                I'm lost mobile Redmi 3s yesterday with bsnl Sim [protected].pl stop further activation. Andrew issue new Sim card on my name Devendranath
                                The above telephone is dead from last ten days and complaint no [protected] assigned to bhag chand kumawat. I am contracting him daily but he is not responding.
                                [protected] I want to deactivate the (1) Movie on demand (2) Games on demand & (3) Songs on demand immediately from my landline no[protected]
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                                  N
                                  naushadnehal
                                  from Jamshedpur, Jharkhand
                                  Mar 25, 2017
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                                  Address: 831005
                                  Website: www.bsnl.co.in

                                  I have never opted for hangama how this plan is connected in my plan. Please immediately deactivate the hangama from my broadband plan, and also previous charges which was included in my bsnl monthly bill, that amount compensate in my next coming bsnl bill or return back. My bsnl mobile nos. Is [protected], account nos.- [protected], my plan name is bb home combo uld 675, but without consulting me one extra plan name - hangama added in my account and monthly 410 rupees added in my bill.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Hello sir my name is amrit and my bsnlno. [protected] .
                                  Internet speed in my area in none and I will Many time call customer care but my problem is not sloved and please slove my internet related problem
                                  Thanks you
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                                    vignesh bugga
                                    from Tanuku, Andhra Pradesh
                                    Mar 25, 2017
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                                    Address: West Godavari, Andhra Pradesh, 53447
                                    Website: [email protected]

                                    Sir,
                                    kindly send the details of call history list of all incoming & outgoing calls including sms of my bsnl prepaid sim no:[protected]: from 25.03.10 to till date, where as iam working in malaysia i want to know secretly about the call details without informing any of them because this sim card belongs to me just i want to check, kindly help me to guide my relatives in better way status.
                                    thanks
                                    ahmed
                                    my email :[protected]@gmail.com
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      K
                                      KAnupam
                                      from Patna, Bihar
                                      Mar 24, 2017
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                                      Address: Patna, Bihar, 800011
                                      Website: BSNL

                                      I lost my phone in the local train from Arrah at around 8:00 PM today when i was returning from my office SBI arrah branch. Someone probably stole it
                                      The phone was golden cover samsung galaxy j5 with golden coloured flipcover in it with a BSNL Sim inside numbered : [protected]
                                      The phone is bought with the name Anupam
                                      i will submit the required documents in the nearest BSNL office next working day
                                      I request you to deactivate the no. as it can be misused.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        Mansoor.Shaik
                                        from Devarkonda, Telangana
                                        Mar 24, 2017
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                                        Address: YSR, Andhra Pradesh, 516360

                                        My self:
                                        Shaik. Mansoor basha
                                        Dob:[protected]
                                        Contact no to be blocked:[protected]
                                        Aadhar no:[protected]
                                        As i lost my bsnl sim with a number [protected], i want to block it and again wanted to provide me a sim with the same number.
                                        So kindly do block thenumber and provide me a new sim with the same number at the earliest
                                        Thank you,
                                        Yours faithfully:
                                        Shaik. Mansoor basha
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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