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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Mar 29, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 26

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Xiao55
from Thoubal, Manipur
Aug 1, 2022
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I can't generate UPC. When I was sending request for generating UPC I got a message saying "UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." Please help me.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    D
    Dr Mohd Ahmad
    from Lucknow, Uttar Pradesh
    Jul 31, 2022
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    Removal/Shifting of Unused BSNL Pole

    Address: House no. : 536A/594 A, Makka ganj, Opposite of shia pg college dena electronics ,Sitapur Road Khadra Lucknow 226020 , Uttar Pradesh

    Dear Sir/Madam,
    This correspondence is to notify regarding a pole that has been causing narrowing of the lane and people's are facing problems in movement vehicle etc. Request your kind consideration to shift/move at the earlist. Complete address mentioned below along with the photograph of the pole.

    Mrs. Shaheen Bano C/O of Mohammad Ahmad
    House no. : 536A/594 A, Makka ganj, Opposite of shia pg college dena...
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    R
    Ravi sharma9685
    from Raipur, Chhattisgarh
    Jul 31, 2022
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    Address: Gwalior

    Sir meri request h ap gwalior or morena 4g network karvane ki kripa kare kyoki 3g ki bajah se log pareshan h or sim bhi nhi le rahe h to apse nivedan h ki app 4g tobar lagbao gwalior or morena
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Jul 31, 2022
    Updated by Ravi sharma9685
    Thanku
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      C
      Chiragv111
      from Ahmedabad, Gujarat
      Jul 30, 2022
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      Address: 5, Vasant Transport corporation, Transport nagar, harol circle, narol, ahmedabad

      This is very very worst experience with bsnl.
      Every month end 2-3 days the internet connection not working even after bill payment timely..

      At Narol
      Number[protected]

      Very very poor service and we disappointed oftenly
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        N
        nchn
        Jul 29, 2022
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        I had recharged my BSNL Prepaid number [protected] with Rs. 198 on june 10 2022 but I am unable to avail any of the service till date. Reported the same to BSNL customer care repeatedly for around 4 times but turned futile. Therefore I would like to get a refund for the same
        Recharge details
        Recharged via PayTm
        Order Id: [protected]
        Bank Ref. No: [protected]
        Wallet Ref. No: [protected]
        BSNL Ref No: [protected]
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          4
          4shi23
          from Kollam, Kerala
          Jul 29, 2022
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          The worst internet connection have a name it's BSNL.In my city BSNL have only 3G connection but it doesn't give standard speed for us. The maximum speed is 90kb/s but in the night 1am they provide 500kb/s. We are spending money but not getting proper connection.
          Already complainted to bsnl customer care but no use.
          State : kerala
          City : kollam
          Pincode : 691576
          Number : [protected]
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            K
            karia2907
            Jul 29, 2022
            Resolved
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            Resolved

            My BSNL Sim Card Number [protected] is Not working showing No service, tried to change the handet but same result. Tried to complain on your official mail address no replies i am getting, calling on BSNL Customer care but no luck. Please Help. My another contact number if want to contact me for this issue is [protected]...
            Aug 9, 2022
            Complaint marked as Resolved 
            They did solve my problem at last by recharging my phone...now my issue is solved...sim working fine
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Aug 04, 2022
            Updated by karia2907
            still no replies from BSNL customer support side...
            Aug 07, 2022
            Updated by karia2907
            i do visited physically their office, after many documents submission they gave me new sim with same number.. but now its not taking tele-verification...pathetic...
            Aug 07, 2022
            Updated by karia2907
            Talked to customer care they said televerification done but not recharged but i did give 1013 ( for ownership transfer 885 and 128rs for basic recharged Transaction id- T2208061548503958496131 utr[protected] Paid through phonepay QR Scan, Name showed - HRUSHIKESH SAHOO...
            [protected](BSNL)
            Please unlocked my SIM card.
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              M
              from NAGERCOIL, Tamil Nadu
              Jul 29, 2022
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              I need to port a mobile number from bsnl... But while i message to 1900...i receive reply messages as...UPC cannot be generated as of subsisting contactual obligation with service provider... WHAT TO DO..?
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                B
                Bhanuchakivela
                from Bengaluru, Karnataka
                Jul 28, 2022
                Resolved
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                Resolved

                Address: Bengaluru

                I have tried to generate UPC number, but every time getting below 2 messages

                1) Your request for UPC has been delayed. Please wait while your request is being processed.

                2) Request for UPC for your mobile no. 81xxxxxxxx could not be processed. Please retry after some time.
                Aug 2, 2022
                Complaint marked as Resolved 
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  S
                  Sudha Balagopalan
                  from Thrissur, Kerala
                  Jul 27, 2022
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                  Address: India

                  I had recharged both phones (numbers as below) as per STV447
                  1. [protected] on 14th July '22 REF: PGSM[protected]
                  2. [protected] on 16th July '22 REF: PGSM[protected]

                  Today suddenly both phones stopped giving me access to phone calls and the message was of 'no balance or insufficient balance'.
                  I didn't have any need to make many calls since I use internet, whatsapp and signal.
                  This is monstrous and extremely discouraging for committed consumers despite several offerings from other vendors.
                  Can I demand an immediate response and reinstatement?
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    D
                    dee RWS
                    Jul 27, 2022
                    Resolved
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                    Resolved

                    Address: AVANIGADDA

                    No service for bsnl network in avanigadda mandal of Krishna district of Andhra pradesh from 270722.All other networks working
                    Jul 28, 2022
                    Complaint marked as Resolved 
                    Complaint was resolved
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      kalpesh soni4956
                      from VADODARA, Gujarat
                      Jul 27, 2022
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                      Address: VACHALI KHADKI. MANJALPUR GAM, MANJALPUR VADODARA

                      Please remove unused bsnl poel near my house it affects the mobality in this area
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        D
                        deeptanshu13
                        from Lucknow, Uttar Pradesh
                        Jul 26, 2022
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                        Address: Rishita Celebrity SG City

                        ICICI bank registered number [protected]
                        No messages being delivered, OTP comes but after a long delay
                        Confirmed with the bank, Right number registered, Still credit/debit transaction messages not coming
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          P
                          prabhu268
                          from Hyderabad, Telangana
                          Jul 26, 2022
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                          Account no. [protected]
                          The above mentioned connection was held by me when i was posted in Ferozepur, i terminated the connection on 23 Apr 2022 and paid all my pending bills on the next bills cycle . As per said norms I’m supposed to get my paid advance in 60 days from the termination of the connection but was not received yet, the agent (Navneet) who was involved in the connection is not picking my calls and not the bsnl Ferozepur office is providing me any assistance.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            I
                            IamPrashant_h
                            Jul 26, 2022
                            Resolved
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                            Resolved

                            I'm trying to port from bsnl to other network. When i send port message instead of generating UPC number I'm receiving below message. "Request for UPC for your mobile no. could not be processed. Please retry after some time."
                            Jul 26, 2022
                            Complaint marked as Resolved 
                            After calling customer care multiple times and sending port multiple times finally i got UPC. Worst part is Customer care is asking me only server is down how to resolve
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              F
                              FIN JYOTI
                              Jul 26, 2022
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                              Bill paid twice in a month

                              Dear Sir/Madam,

                              With ref to the subject cited above I would like to inform you that I have made bill payments twice in July 22 by mistake for my postpaid mobile number [protected].

                              Therefore I kindly request you to check the bill status and refund me the excess bill amount.

                              Thanking you...
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                              P
                              Pradnya2608
                              from Chennai, Tamil Nadu
                              Jul 25, 2022
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                              I sent the porting message to 1900 twice, but got the following reply both the time

                              "Your request for UPC has been delayed. Please wait while your request is being processed."
                              "Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time."
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Jul 25, 2022
                              Updated by Pradnya2608
                              Sent a message again after an hour, got the same response.
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                                G
                                Giridhari Lal Sharma
                                Jul 25, 2022
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                                Fist application filed on 20th August 2021 at
                                BSNL JSW Ballery Office, Karnataka.
                                more than 10-15 calls aging mail in May 2022 they are saying Budget problem, application pending for approval with GM etc...

                                for a/c [protected], Tel No. [protected]

                                pl resolve the issue
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  V
                                  Vaibhav895
                                  Jul 25, 2022
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                                  I have tried to generate UPC multiple times, but every time getting below 2 messages

                                  1) Your request for UPC has been delayed. Please wait while your request is being processed.

                                  2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    D
                                    D Cholavendan
                                    Jul 25, 2022
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                                    Address: Porayar, mayiladuthurai, tamilnadu

                                    While i am applying to mobile number [protected] portability there is a sms given to Bsnl did not give proper network while local power cut. If occur any local power cut the BSNL network also getting down to '0'. so i want port my sim but these message shown everytime when we sms on 1900
                                    Plz solve my problem
                                    Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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