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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 26

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B
Bhanuchakivela
from Bengaluru, Karnataka
Jul 28, 2022
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Address: Bengaluru

I have tried to generate UPC number, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 81xxxxxxxx could not be processed. Please retry after some time.
Aug 2, 2022
Complaint marked as Resolved 
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    S
    Sudha Balagopalan
    from Thrissur, Kerala
    Jul 27, 2022
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    Address: India

    I had recharged both phones (numbers as below) as per STV447
    1. [protected] on 14th July '22 REF: PGSM[protected]
    2. [protected] on 16th July '22 REF: PGSM[protected]

    Today suddenly both phones stopped giving me access to phone calls and the message was of 'no balance or insufficient balance'.
    I didn't have any need to make many calls since I use internet, whatsapp and signal.
    This is monstrous and extremely discouraging for committed consumers despite several offerings from other vendors.
    Can I demand an immediate response and reinstatement?
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      D
      dee RWS
      Jul 27, 2022
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      Address: AVANIGADDA

      No service for bsnl network in avanigadda mandal of Krishna district of Andhra pradesh from 270722.All other networks working
      Jul 28, 2022
      Complaint marked as Resolved 
      Complaint was resolved
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        K
        kalpesh soni4956
        from VADODARA, Gujarat
        Jul 27, 2022
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        Address: VACHALI KHADKI. MANJALPUR GAM, MANJALPUR VADODARA

        Please remove unused bsnl poel near my house it affects the mobality in this area
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          D
          deeptanshu13
          from Lucknow, Uttar Pradesh
          Jul 26, 2022
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          Address: Rishita Celebrity SG City

          ICICI bank registered number [protected]
          No messages being delivered, OTP comes but after a long delay
          Confirmed with the bank, Right number registered, Still credit/debit transaction messages not coming
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            P
            prabhu268
            from Hyderabad, Telangana
            Jul 26, 2022
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            Account no. [protected]
            The above mentioned connection was held by me when i was posted in Ferozepur, i terminated the connection on 23 Apr 2022 and paid all my pending bills on the next bills cycle . As per said norms I’m supposed to get my paid advance in 60 days from the termination of the connection but was not received yet, the agent (Navneet) who was involved in the connection is not picking my calls and not the bsnl Ferozepur office is providing me any assistance.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              I
              IamPrashant_h
              Jul 26, 2022
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              Resolved

              I'm trying to port from bsnl to other network. When i send port message instead of generating UPC number I'm receiving below message. "Request for UPC for your mobile no. could not be processed. Please retry after some time."
              Jul 26, 2022
              Complaint marked as Resolved 
              After calling customer care multiple times and sending port multiple times finally i got UPC. Worst part is Customer care is asking me only server is down how to resolve
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                F
                FIN JYOTI
                Jul 26, 2022
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                Bill paid twice in a month

                Dear Sir/Madam,

                With ref to the subject cited above I would like to inform you that I have made bill payments twice in July 22 by mistake for my postpaid mobile number [protected].

                Therefore I kindly request you to check the bill status and refund me the excess bill amount.

                Thanking you...
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                P
                Pradnya2608
                from Chennai, Tamil Nadu
                Jul 25, 2022
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                I sent the porting message to 1900 twice, but got the following reply both the time

                "Your request for UPC has been delayed. Please wait while your request is being processed."
                "Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time."
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Jul 25, 2022
                Updated by Pradnya2608
                Sent a message again after an hour, got the same response.
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                  G
                  Giridhari Lal Sharma
                  Jul 25, 2022
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                  Fist application filed on 20th August 2021 at
                  BSNL JSW Ballery Office, Karnataka.
                  more than 10-15 calls aging mail in May 2022 they are saying Budget problem, application pending for approval with GM etc...

                  for a/c [protected], Tel No. [protected]

                  pl resolve the issue
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    V
                    Vaibhav895
                    Jul 25, 2022
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                    I have tried to generate UPC multiple times, but every time getting below 2 messages

                    1) Your request for UPC has been delayed. Please wait while your request is being processed.

                    2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      D
                      D Cholavendan
                      Jul 25, 2022
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                      Address: Porayar, mayiladuthurai, tamilnadu

                      While i am applying to mobile number [protected] portability there is a sms given to Bsnl did not give proper network while local power cut. If occur any local power cut the BSNL network also getting down to '0'. so i want port my sim but these message shown everytime when we sms on 1900
                      Plz solve my problem
                      Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        R
                        Roni Theresa Antony
                        Jul 24, 2022
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                        Address: Kerala

                        Hi, this is a complaint again bsnl kerala circle number [protected]

                        Getting unwanted whatzap messages/phone calls from this number. This number seems suspicious

                        Kindly trace the number by checking calls and messages and whatzap msgs and take necessary action.

                        Irritating number
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          Roni Theresa Antony
                          Jul 24, 2022
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                          Address: Kerala

                          Getting continuous cal from bsnl- kerala number. Blocked the call. Still call is continuous. Kindly take action toward the below number by tracing the calls and messages. Via true caller i found that he is torturing many people. Mental pressure.

                          Fraud number [protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            K
                            kulshikha
                            Jul 23, 2022
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                            Dear Sir
                            I am having a bsnl sim number [protected], I am unable to call and not able to receive any call but messages are coming, I am trying to recharge my mobile number so many times but amount refunded to my account please sort out my problem as earliest. Thanks
                            Yours faithfully
                            Shikha kulshrestha
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              T
                              Tanvi Deliwala
                              Jul 23, 2022
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                              Please Solve this problem of invalid service.
                              because of this problem i can not do recharge to my number.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                H
                                H M Gurjar
                                from Jaipur, Rajasthan
                                Jul 23, 2022
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                                Address: Bsnl office

                                I am trying to get my sim ported out from bsnl to other network. Message is not being sent to 1900. It's failing again and again. Though I have active plan for 28 days.

                                Please resolve the issue urgently.
                                +1 photos
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Jul 23, 2022
                                Updated by H M Gurjar
                                Still not resolved.
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                                  H M Gurjar
                                  from Jaipur, Rajasthan
                                  Jul 23, 2022
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                                  Address: BSNL office
                                  Website: BSNL website

                                  I am trying to get my sim card ported out from BSNL to other Network. In order to get UPC ; WHEN I AM SENDING SMS TO 1900, ITS FAILING AGAIN AND AGAIN.

                                  PLEASE RESOLVE THE ISSUE URGENTLY.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    M
                                    Maqsood hasan khan
                                    from Patna, Bihar
                                    Jul 22, 2022
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                                    I have disconnected my landline in march 2022but I received bill of rs 940 in July..
                                    +1 photos
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                                      A
                                      Anand92630
                                      Jul 22, 2022
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                                      I have recharged my bsnl for 94rs plan using amazon. The recharege was successful but the plan is not active yet. I contacted amzon customer care service but they are asking me to contact bsnl customer care. I tried to contact bsnl on[protected] multiple times but they are not picking up the call and once in a long time when they pickup they just keeping it down without answering. At the same time the other phone in that office is ringing but they are not attending that phone. This is not at all good for such a big network.Very bad customer service.
                                      Please instruct them to attend the calls.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Jul 24, 2022
                                      Updated by Anand92630
                                      I have neither received any update nor any resolution from bsnl
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