Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Please deactive hungama package. My telephone no. Is[protected]. I have not activateded any hungama package since before. Why activation has been done by only getting all details on telephone. This is not fair. I am using bsnl facility since long time, but due such type of threat, i will never own to bsnl. Please deduct amount from my bills. My name is r. S. Tripathi

Bsnl hungama is more like a scam. Some customer service calls you like advertisement, takes your email id and automatically activates it for you without your consent. This has been the problem with lakhs of connections in india.
This is what i have done:
• while taking my email id, they sent me a email and temporary password to my mail which i never opened
• so, after i got my bill. I realized the scam and went to bsnl. Hungama.com - logged into my account - went to subscription plans - there i saw that 2 plans were activated - deactivated them
• later felt pity for all those who did not know this and hence wrote a long mail for bsnl durg head office (Pfb mail below)
“sir,
Recently bsnl hungama started doing advertisement calls for almost all bsnl customers. They ask for your email address and mobile number saying that its for record purpose and auto activate bsnl hungama without any consent or notice. Everyone gets to see that hungama was activated in their account only after the bill comes (Around rs.150).
In india there are many people who do not understand all these things. For them they do not know that hungama is charging some amount every month and some even after knowing, do not know how to deactivate. I would also like to bring in that hungama toll free number is a call of infinite waiting as it does not get connected even after you dial it 100 times.
Looking at the number of bsnl broadband connections indians got and the secret amount hungama is charging, it can almost be called as a 'scam' of few crores by hungama.
And it is because of hungama, people will start to lose trust in a well organised bsnl. I request you to take this issue seriously as many innocent people are being suffered by the fraud business tactics by a company.
Thank you”
And surprise!! - i got a call from bsnl durg office thanking me for the mail and told that they conducted couple of meetings and are in the process of taking an action to sort this out. I was really surprised to see a govt. Office read a mail from a normal person. Even more surprising was the action they took from a common man’s mail. More respect for bsnl!!

Dear sir,
As have complained many more times to our exchange. Reg. Lot of disturbance and heavy noise in my telephone[protected]. Your technicians attend this complaint, but there is no any improvement as gained. Till the noise with disturbance is continue in telephone.in this matter i request your kind attention that please be take necessary action and solve this problem at earliest.

Tel[protected]
Thanks and regards

Kurodhi selvam v
55 b o d road
Pattabiram
Chennai 600072

Myself Karthikeyan, residing in Puliyakalam kavalapatti village, Kavalapatti post, Palani taluk, Dindigul, Tamilnadu
We get BSNL signal from Papampatti bsnl tower, which is very weak.
The whole Kavalapatti and Puliyakalam and pondupulli and Aathumadu village people depend upon BSNL network as a means of communication, before 5 years, the network signal was proper, but now the signal is very very weak. The call often gets disconnected. We cant even seek help through this network in case of emergency!
So please consider this matter as a serious issue and please do the needful.
For any further details please contact me

Email :- [protected]@gmail.com
Ph no. :- [protected].
Thank you.

Hi, I am from Govt Middle School RAMNAGAR [Telephone No:[protected] ] situated in District Patiala (PUNJAB).

We are having BSNL BROADBAND INTERNET Connection with Landline[protected] in our Govt School and it very very rarely working properly since last two years, We regularly pay the monthly rental bill, we need our compensation towards which we are pay from last two year and phone is not working we ask for teplephne BSNL depatrmnet for provide us the last 2 years...

Hi,

I am from virar, we are having bsnl land line number[protected] maharastra virar which is not working properly since last two years,

We regularly pay the monthly rental bill, we need our compensation towards which we are pay from last two year and phone is not working

We ask for teplephne bsnl depatrmnet for provide us the last 2 years call details or records, they refused to provide us the details.

Also the department is just transfer phone from here to there, no responsible person.

We have several time compalin online regards to this

We unnecessary paid extra approx 17337/- much amount for not using the phone just rental.

Finally we deside to surrender our phone. but we did not received the composition amount

Tejas rana
[protected]

Sir.. I took a new cellone postpaid sim... My total bill is rs863 but my usage is rs412 and one time charge is rs100. And recurring charge is 482... Sir i want to know that... What is the encurring charge... And this encurring charge can pay every month... Sir please tell me... Sir i am a stundent i cant pay a heavy bill... So plz sir tell me... What is recurring charge
Thankyou sir...

My bsnl no [protected] having problem with cross connection and call drop mostly after 8 pm.. given more than 10 complaints (within 2 months) to bsnl through selfcare portal, customer care services, and spoke to dgm office regarding the issue... bsnl is clossing my complaints without resolving my grievances.. kindly look into the matter and do the needful..

We have landline plus broadband facility of BSNL in the name of mr. Raju lal gupta. While speaking to smone, dere is a problem of echo i.e. voice returns back to speaker. Also instrument is nt wrking properly. We have lodged several complaints to customer care & bsnl exchange on 2nd sep, 11 sep nd many more dates. Every time the status of cmplaint was showing resolved but in actual cmplaint was never resolved. We are very disappointed nw & fed up with the problem. BSNL Customer service is worst. They nvr respond their customer positively . Please help us otherwise we have to cmplaint to telecom ministry.

I have shifted Office to New Place, this is commercial Land Line and Internet Connection, which BSNL is not shifting and giving reasons that they are not having cable in store to put the new cable and shift the line, the new address is Sai-Mannat Apartment, Ground Floor office No 10, Jai Baba Dham road, Ulhasnagar-421 005.
Rgds / CA Shyam Kukreja

Resp. Sir/Madam,
I am Ratheesh Kumar S and I am having bsnl Mobile connection with no. [protected]. On 20.09.2016 RS. 49/- debitted from my balance stating that I Subscribed to FullSongs(56060) service but I haven't Subscribed any of service. But I let it go and unsubscribed the service by sending SMS STOP. Then again on 24.09.2016 they debitted Rs. 49/- with the same reason. Please return my money asap and never do this thing again to anyone. When I inquired about this with customer care they said it is a vap service and I may have accidentally clicked it on smart phone. I found that all the telecom companies are doing the same thing. they create this pop-up webpages and when customer touches they will activate some unwanted services without any confirmation or knowledge of customers. kajal They have no right to activate some plan with out customer consent. That's not the way of making money. FYI Money don't grow in trees we worked hard to earn it. So please make them stop this ill practice.

BSNL gave the plan against with JIO Unlimited plan for STV1099 without reduce its speed for 1 month with unlimited usage.. But after recharged that amount my mobile was not connecting internet properly.. and the Edge and HSPA symbol was disappeared simultaneously within a minute.. I complained this problem by dialing 1503 in the BSNL customer care for 4 times.. now internet is connecting but speed was 256KBPS in which download speed was 15 to 30 Kb/s.. They cheating their customer by giving unlimited plan.. for 30Kb/s speed, 100 MB data to be downloaded very lazily for 1 Hour.. When comparing with airtel it takes only 1 Minute..BSNL cheated my money..

Dear Sir,
Hey i am raksha and i want my bsnl number deactivate because while travelling during journey my mobile was lost in it and my bank Sim too.Kindly deactivate my SIM with number [protected] which is a prepaid BSNLmobile in the name of Raksha vishambhari.Kindly do the necessary actions and send me a confirmation through my email.
Date of lost 22.09.2016
Please deactivate my number

महाशय

उपर्युक्त विषय के सन्दर्भ में आप से नम्र निवेदन के साथ कहना है की मेरा टेलीफ़ोन नंबर[protected] है जिसका बिभाग के द्वारा बिल नहीं भेजने के कारन हम सही समय पर बिल नहीं जमा कर सके, जिसके कारन टेलीफ़ोन की सुबिधा बंद कर दी गई जब टेलीफ़ोन की सुबिधा बंद हुई तो हम ऑनलाइन चेक कर के बिल 1403.00 रुपया Date[protected] को जमा कर दिए लाइन फ़ोन फिर भी नहीं छलु हुआ, फिर दूसरा बिल ऑनलाइन चेक किया 207 .00 रुपया DATE[protected] को जमा किया लेकिन फ़ोन आज तक बंद है कॉम्प्यूटर बोलता है की बिल जमा नहीं होने के कारन फ़ोन बंद है BSNL ऑफिस में पूछता हूँ तो बोलते है बिल जमा है चालू होजेगा लेकिन आज तक लाइन फ़ोन बंद है और बिल भेज जा रहा है

अतः श्रीमान से अनुरोध है की बिना फ़ोन की सुबिधा दिए मुझसे पैसा जो लिए गया है उसे वापस किआ जाय और मेरा लाइन फ़ोन किस कारण से बंद है उसका जबाब मागा जाय /

Sir, my BSNL Landline no is[protected]. I don't know how a service of "Hungama" is activated the charge of which is included in the Bill of my Landline. Even after requesting many time in the customer care of BSNL, they are not deactivating it. They say to request in [protected] in which no on receives the call. Pls help me to dectivate the site.

My landline no is[protected]...I had not activated any hungama facility but they are charging me for such facilities. First of all deactivate all such facilities and credit the charged money to my account

I have been charged INR 102 + sevrice tax around INR 14 for the month of August.It will be charged for the september usage as well.Please stop it immediately

Sir
Last 4 months my landline[protected] not working.
Lot of complete given but no action.
Comp docket no[protected],[protected],[protected], and[protected] and also i complete given to bsnal kaup officer [protected] and[protected] no one take action. Phone no[protected] no response, always busy tone.

If it is not possible, please disconnect my land line.
With regards

It seems a few months back the hungamma games and music have been activated as free, but now it has been charged, since the network problem during the activation days, we never used the hungamma games or musics. So, we want the hungamma games and music should be deactivated immediately. My bsnl no. Is 22541037 of chennai tidel park exchange, the hungamma games and music not necessary for us hereafter. Hence, i request that the same may be deactivated immediately.

S. Thirumavalavan,
[protected]

I Applied for BSNL Landline and Broadband Connection on 30/8/2016 We paid a sum of amount Rs.2675/- there was no response from last 3 weeks . So we applied for Cancelation We want Refund as soon as papossible

Address: Sri venkateswara Agencies
D.no.19-9-202, suraya davara pet
kamma seshaiah ground
Etukuru Road.
Guntur-522 003 A.P.

BANK ACCOUNT NO. [protected], Bank of india
IFSC CODE BKID0008649

Dear sir,
I have taken connection of bsnl landline and broadband in month of jun16 as broadband plan 650 rural. I according to plan bsnl has to provide unlimited net data plus free landline calling from 9pm to 7am. But bsnl is not providing landline service with satisfaction. my landline is always having problem of phone dead/dialing tone/disturbance in line. from month of july I have hardly used my landline for total of 05 days.I have complained multiple times still no solution.
sir,
I have spent rupees 2511 + rupees 1200+ rupees 1900 on initial installation as initial installation, cost of charges telephone instrument and router.
please look into my matter.

I am bsnl customer (Broadband user). My bsnl connection is cut before 3 days and i also complained to bsnl on 20.09.2016 but no respons.
Every month i am paying my bill properly to bsnl so i accepted good service from bsnl.
Like a problem is came every month and i handel loss in my cybercafe. But bsnl ever month recovery my full broadband bill.

So this time i want to less my broadband bill till to cut my connection.