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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Sep 10, 2026
Complaints 15984
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6091
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9893
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 27

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M
Meher jeevana
Feb 8, 2023
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I am not receiving port number
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    M
    Meher jeevana
    Feb 8, 2023
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    I want to port my number but not able to receive UPC code i am receiving 2 messages like
    Your request for UPC has been delayed. Please wait while your request is being processed.
    Request for UPC for your mobile no. ########### could not be processed. Please retry after some time.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      P
      PrabhakaramGanti
      from Hyderabad, Andhra Pradesh
      Feb 8, 2023
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      Address: G. Satyanarayana Murthy, near Karanam's house, Poolapally, Palakol, WGDt. Andhra Pradesh

      Hello

      Subject phone no.[protected] registered with my father name Sri G. Satyanarayana Murthy. To day we taken 4G SIM by paying Rs.100. After insert of this SIM in phone, we are not able to receive SMS. Please do the needful.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        L
        Littok
        from Changanassery, Kerala
        Feb 7, 2023
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        UPC for porting out not getting for Mobile no [protected] .While sending sms PORT [protected] to 1900 reply getting as " Request for UPC for your mobile no [protected] could not be processed.Pls retry after some time. Other bsnl numbers getting porting code
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          sundarcsv
          Feb 7, 2023
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          I already tried 3 times for UPC code by messaging PORT xxxxxxxx to 1900.Please retry aftersome time this message i got.but they charged every time i tried
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            M
            msimij
            from Kochi, Kerala
            Feb 7, 2023
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            Address: BSNL KERALA

            I have tried to generate UPC number 5 times, but every time getting below 2 messages

            1) Your request for UPC has been delayed. Please wait while your request is being processed.

            2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.

            Kindly process without further delay.
            Feb 7, 2023
            Complaint marked as Resolved 
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              P
              Praveen D Kunthe
              Feb 6, 2023
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              Hi I would like to port my BSNL no [protected]. As per the procedure I am requesting for UPC code on 1900 through sms. Whenever I send the SMS I am not getting the UPC code. I came to know that this issue is from BSNL, so plz resolve the same and send UPC code as I am fed up with the BSNL Karnataka service
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                A
                Anjan P
                Feb 6, 2023
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                I am trying to generate UPC port code multiple times and getting the same errors always

                1) Your request for UPC has been delayed. Please wait while your request is being processed.

                2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  P
                  Prem Prasoon
                  Feb 6, 2023
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                  Trying to PORT my number, but getting error " UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact service provider. My money also diducted. Please help me.
                  My mobile number is [protected]
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                    A
                    ArnabSa
                    Feb 5, 2023
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                    When I am trying to to port my number I am getting a reply saying that UPC cannot be generated as there are subsisting contractual obligations with your service provider.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      A
                      AksV
                      Feb 5, 2023
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                      Not receiving UPC code for porting from BSNL. My no: [protected]
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        A
                        Arnav#0513
                        from Una, Gujarat
                        Feb 4, 2023
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                        Address: Lathiani

                        I had taken Dsl broadband connection along with landline connection and in 2016 i had to surrender the connection due to poor services of company. I had written to telecom Circle hamirpur to provide my security amount. But I had never recieved the amount. I want my security amount. My phone no[protected]
                        Name- Amar Chand Sharma
                        Address - Village chehru post office Lathiani sub district Bangana district una (H.P) 174308
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          S
                          seetha156
                          Feb 3, 2023
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                          I have tried to generate UPC number 4 times, but every time getting below 2 messages

                          1) Your request for UPC has been delayed. Please wait while your request is being processed.

                          2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            S
                            Sriraj9
                            from Hyderabad, Telangana
                            Feb 3, 2023
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                            Address: Hyderabad

                            I sent the message PORT to 1900 and I'm getting the below messages as the response

                            1. Your request for UPC has been delayed. Please wait while your request is being processed.

                            2. Requested for UPC for your mobile no. 8686XXXXXX could not be processed. Please retry after some time.

                            I have retried it more than 5 times and I'm still getting the same messages as above.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              S
                              seetha156
                              Feb 3, 2023
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                              I have sent the port message to 1900 for more than 4 times. Still i am not getting the UPC code. I am getting either
                              1) Your request for UPC has been delayed. Please wait while your request is being processed.

                              2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                P
                                poncheirmaraj
                                Feb 3, 2023
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                                Resolved

                                Sent porting request from my BSNL mobile Port [protected] to 1900, but keep getting UPC not processed this time, retry after sometime, customer care not able resolve asking me to try again.
                                Feb 3, 2023
                                Complaint marked as Resolved 
                                CSC support asked me retry after 6pm, because every provider have restricted number of port out everyday, and it worked, received the UPC code immediately.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  R
                                  Rittick Roy
                                  from Howrah, West Bengal
                                  Feb 3, 2023
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                                  Address: Kolkata west Bengal

                                  Last 2 days my bsnl sim card isn't working properly there is no signal other side my other sim is ok and hand set is also fine please give me a solution and help me through out this problem.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    K
                                    Kaaviya A
                                    from Chennai, Tamil Nadu
                                    Feb 2, 2023
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                                    This is sooooooooo frustrating, such a well known mobile service fails to reflect UPI transactions ... soo irritating, now I understand why everyone is switching their SIM from BSNL to other services, they provide instant notifications after every recharge...the customer care is asking me to recharge from a shop...I don't understand in which century they are living in...this mobile service is fit to be in the 20th century only...it is not adapting with the technology changes!! Worst services!!
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      T
                                      TSPS Chennai
                                      Feb 2, 2023
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                                      Address: 58 sa colony 1 st street, Chennai

                                      Hi

                                      I submitted my bsnl form for new broadband connection on March 2020.later I got connection with Act fibernet so i informed BSNL not to process my application. No one came to my house from BSNL from then. After few months employee from BSNL inquired about the rejection of the new request. I informed that i already got connected with Act fibernet. They said ok that time and now BSNL sent me bill of 4785 rs for submitted my application alone. They did not come into my house in person and not laid a single wire but they are asking us to pay this much amount. How come we will pay amount without using the service. I filled the application form alone for that they are asking the money
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        S
                                        swathy prakash
                                        from Kollam, Kerala
                                        Feb 1, 2023
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                                        Address: BSNL all over India

                                        Last month i forgot to pay my last month bill and BSNL just disconnected my internet.. and they said pay now for immediate reconnection... and payed the bill before 2 days and still i didn't get the service
                                        this is my transaction id[protected]
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