Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
Complaints 15968
Resolved
6089
Unresolved
9879
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 274

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sdeen58
from Nagpur, Maharashtra
Aug 2, 2016
Report
Copy

Address: Bangalore, Karnataka
Website: www.consumer complaints.in

Sir,
My customer i. D. [protected]
Account no. [protected]
Customer type. Individual
My address was c38/1, drdo township, phase 2, kaggadasapura
Bangalore.560093. After retirement i shifted to
25/a sixth a cross, vivekananda road, ramamurthy nagar, bangalore.560016.
I was surrendered my telephone connection with instruments on[protected], to
The junior telecom officer, cable mice, k. R. Puram, bangalore.560016.
He was given acknowledgement number
L/l d. V. O/no,[protected], dated[protected].
Many time i informed this matter to the following bsnl no given by k. R. Puram exchange officials.22931257 and 22931992.
Till date iam not received my deposite amount.
O i inform you to return my deposit amount as soon as early.
My contact no.[protected]. My email address
[protected]@gmail.Com
My bank account details
Bank: state bank of india
Account no. [protected]
Branch : cvramannagar
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Suriyas_25
    from Bengaluru, Karnataka
    Aug 1, 2016
    Resolved
    Report
    Copy
    Resolved

    Address: 560099

    Want bb line working as per plan we complaining this from more then 2 years, there should rebate on every month bill untill line issue are fixed and speed work as per plan, when we not getting the actual plan service no mean of paying monthly rent for kbps speed what we getting and most of time montly bb will be dead for 5 to 10 day's most of the time.
    Aug 9, 2016
    Complaint marked as Resolved 
    Hello Team, still reported issue exist, we not getting response from exchange to this issue, when ever we try to raise complain on 1500 toll free no, we get complain already open, if complain all ready open why billing still happening, why we not getting permanent fix ... kindly escalate to higher management on BSNL on this reported issue. which is more the 2 year old complain, and still we waiting for permanent solution thanks Suriya
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Welcome to bsnl broadband (Multiplay network) speed tester portal

    Your ip address is: 63.87.170.71 date of test:[protected]:25:19
    Your current bandwidth reading (In mega bits per second) is:

    87.40kbps

    (Download speed in kilo bytes notation is 10.93 kilo bytes/sec).

    Retest close

    Web designed by broadband noc, bangalore
    you can see the test result for BB speed

    WELCOME TO BSNL BROADBAND (Multiplay Network) SPEED TESTER PORTAL


    Your IP Address is: 63.87.170.71 Date Of Test:[protected]:27:02
    Your current bandwidth reading (in Mega bits per second) is:

    115.60kbps

    (DOWNLOAD speed in kilo bytes notation is 14.45 Kilo Bytes/sec).


    Retest Close

    WEB DESIGNED BY BROADBAND NOC, BANGALORE
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      U
      ushasriram
      from Delhi, Delhi
      Aug 1, 2016
      Report
      Copy

      Address: 600018

      Dear Sir,

      I have provided telephone disconnection for the above numbers in the month of april2016. But so far disconnection is not done but they are debiting phone bills every motnh through ECS. I asked my bankers to stop the auto debit facility.even then it is getting debited. I do not know what to do. Kindly on receipt of this letter please do disconnect the phone . it is in my owner's name R S Bhandari
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Andal v baskaran
      a few seconds ago
      Country: India
      an 26/07/2016
      I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]
      Dear sir,
      My mobile number is [protected]. pleace help me to stop unwanted sms's of Love Tips for Girls Service, Beautiful Summer 2016 Girsl, Teasing video clips from BV-650500/[protected].
      http://wap.hurraau.com/BsNl/cwE/vd_v.jsp?p=sgs[protected]eC

      Please stop all such msgs.
      Sir
      bsnl broadband net not working since last 1 week
      I'm complaining for my landline phone because my phone is always off and line are mixing with another phone so please take action.
      Helpful
      Found this helpful?
      4 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        parma39
        Aug 1, 2016
        Resolved
        Report
        Copy
        Resolved

        Address: Nalanda, Bihar, Bihar Sharif

        Incoming calls barred from december 2015. I requested senior officers cc and bsnl office bihar sharif nalanda bihar about hundred times to start incoming calls but result zero. They are throwing each other. Due to barred incoming calls facing a lot of problems so kindly start incoming calls urgently
        +1 photos
        Aug 2, 2016
        Complaint marked as Resolved 
        Incoming calls not yet started after lapse of above seven months time . please start incoming calls urgently
        Aug 18, 2016
        Updated by parma39
        Incoming calls aavi tak chhalu nahi kiya gaya hai. Kindly chhalu karbayi jaye
        Aug 30, 2016
        Updated by parma39
        Mere number ka incoming calls aavi tak chhalu nahi kiya gaya hai jise shighra chhalu kiya jaye
        Sep 24, 2016
        Updated by parma39
        Result ZERO
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          vasubsr1979
          from Delhi, Delhi
          Jul 29, 2016
          Report
          Copy

          Address: 506001

          Today i recharged 39net balance amount deducted but balance not recived pls arrenge balance.
          Recharge detail


          Payment status completed successfully.
          Transaction status transaction successful oxitransid -[protected]
          Reference number[protected]
          Transaction id oxisbi20749612
          Service val*bsnl*ap, [protected]
          Bank transaction id ig0ckwmzz9
          Transaction time 7/29/2016 5:14:43 pm
          Recharge amount 39
          +1 photos
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Please block my sim card number [protected] which is lost on 24/7/16
          Please block my sim card number [protected] which is lost on 24/7/16
          Please block my sim card number [protected] which is lost on 24/7/16
          Please block my sim card number [protected] which is lost on 24/7/16
          Please block my sim card number [protected] which is lost on 24/7/16
          Please
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Prasad Bbd
            from Bhattiprolu, Andhra Pradesh
            Jul 29, 2016
            Report
            Copy

            Address: 534199

            I submitted all the proofs required, but yet it is not activated, this is fourth day
            being a largest tele networking service this not fair for you even remaining networks activates in hours but u take days and weeks to activate, did i have to do anything to activate therre is no complaint in bsnl portal too, how could we have to reach you, guys if any o[censored] know the solution to resolve this please send it
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Narendra463. 8143987463
              from Hyderabad, Telangana
              Jul 29, 2016
              Resolved
              Report
              Copy
              Resolved

              Address: Hyderabad, Andhra Pradesh, 500050
              Website: paytm.com/myorders/1921867852

              Wrong recharge to different bsnl no.
              Sir,

              I have mistakenly done recharge to the wrong number [protected]. Could you please unload those amount from that number, that number not working and reload to my number bsnl (Andhrapradesh) [protected]. Please help me.

              My number:[protected]
              Wrong number: [protected]
              Recharge amt:550
              Transaction details-paytm portal
              Paytm transaction no - [protected]
              Operator ref no :[protected]
              Transaction date:[protected]
              Amount: 550.00
              My number :[protected]
              Jul 29, 2016
              Complaint marked as Resolved 
              i got refound my amount.thankyou
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Sir,
              I Inderjit singh Aulakh son of late Gurdial singh Aulakh, village babri jiwanwal gurdaspur punjab want to disconnect my bsnl landline number 242172.
              Pls take necessary action as soon as possible.
              Thank you
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sijuviswam
                Jul 28, 2016
                Report
                Copy

                Address: 690521
                Website: BSNL

                I mr siju viswam am an ex service man and presently working at dubai. I have a bsnl land line no [protected] with internet borad band connection. For a past few days, my land line got damaged and problem with internet also. My wife went 4-5 time in bsnl sasthamkotta office and registered complaint for the same. But till date no action has been taken. Mostly the internet is using by peoples like me living aborad is to talk with family.In view of the above you are requested to do the needful at the earliest.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  ntfgaddr
                  from Noida, Uttar Pradesh
                  Jul 28, 2016
                  Report
                  Copy

                  I lost my mobile sim card on 24.07.2016, request you to block my bsnl prepaid sim card no. [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Veni .R
                    from Hyderabad, Telangana
                    Jul 28, 2016
                    Report
                    Copy

                    Address: Visakhapatnam, Andhra Pradesh, 530002
                    Website: Bsnl

                    My sim has not yet activated till now. I purchased it 3 days back my phone number is [protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Dhanateja
                      from Kakinada, Andhra Pradesh
                      Jul 28, 2016
                      Report
                      Copy

                      Address: 533002

                      I purchased new bsnl 3g sim 3 days back i. E 25/07/2016
                      Sim card number: [protected]
                      It was not activated

                      Please activate the service

                      I gave my personal contact number [protected]
                      I didn't get any information about the activation of sim card

                      So send me any information regarding sim card activation..

                      I'm unable to contact any person with this sim card
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Anim245
                        from Mumbai, Maharashtra
                        Jul 27, 2016
                        Report
                        Copy

                        Address: New Delhi, Delhi
                        Website: www.externalbsnlexam.com

                        Hi,

                        This is regarding payment issue that i am facing for the application of bsnl post of junior engineer (je), (esrtwhile tta).

                        My register number is 1073493.
                        The application fee for this post is rs.[protected] including the service charge).
                        While registration i paid the fee using my netbanking site and my account was debited with rs.1000+service charge. but still in the site it is showing (attached image) that i have not paid the fee. neither i got the mail from the payment gateway for the fee payment.

                        I lost my rs 1019 rs.

                        So i request to take necessary action to accept my fee in the applicant site or suggest me about the refund and should i pay again.

                        Regards,
                        Abhishek sharma
                        Email id - [protected]@gmail.com
                        [protected]
                        +1 photos
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sreelekshmi695002
                          from Kollam, Kerala
                          Jul 27, 2016
                          Report
                          Copy

                          Address: Kollam, Kerala

                          Rs 80/- per two days on 22nd and 24th july 2016 (total rs 160/-) deducted directly from ph no [protected], owned by n. shamughan
                          Complaint submitted at bsnl office sasthamcotta, but no action taken on it.
                          You are requested to look into the complaint. contacted with customer care before submitting the complaint, according to them the amount was withdrawn after isd call from this number, but they could not trace and handover the number.
                          No isd call was made in this phone as their argument. steps may kindly be taken to refund the wrongly withdrawn amount rs 160/-.

                          Address of complainant:
                          N shanmughan
                          Shaiju cottage, pulikulam
                          Parakadav po sooranad north
                          Kollam, kerala
                          690561
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Swarup Panda
                            from Chennai, Tamil Nadu
                            Jul 26, 2016
                            Report
                            Copy

                            Address: Chennai, Tamil Nadu, 600097
                            Website: Lost sim

                            Hi,
                            Please immediately block my phone sim having phone no [protected]
                            as my phone got theft as its one of my important no. where am having all important contacts and all bank transaction comes to that sim. I dont one anyone to misuse my phone. So please its my sincere request to block my number as soon as possible for which I shall ever be obiliged.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            In Kumbhargaon tahsil Karmala district solapur no any mobile network. Kumbhargaon has upto 4000 population and many people uses mobile phone near by the village. So please provide us Mobile tower so we can get network.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              alokp2chandra
                              from Imphal, Manipur
                              Jul 26, 2016
                              Report
                              Copy

                              Address: 800026

                              Dear sir
                              I have deposited rs.2000/- in year 2003 for a landline connection but up to till time it is not given to me. On 08.01.2016 i have given a letter with original demand note for returning amount of security then my file is going from kankarbagh to rajendra nagar bsnl office after taken our bank account details for refunding.
                              At present our file is pending at mr. Shambhu kr. Singh (Sdo) bsnl kankarbagh patna from a long time.
                              Yours truly
                              Kumar brahmanand
                              Patna
                              Mob.[protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                doss b
                                from Chengalpattu, Tamil Nadu
                                Jul 25, 2016
                                Report
                                Copy

                                Address: Chennai, Tamil Nadu
                                Website: bsnl-hungama movies/music plan

                                Sir, I have sent a mail to e.mail id. support.[protected]@hungama.com on 23/07/2016
                                to deactivate/cancel my hungama service plan. But there is no response till now. My phone no./service id is "do22741727". Since I did not use the plan, kindly refund the amount already paid by me inadvertently and deactivate my hungama plan immediately.
                                With Regards
                                DOSS B
                                Phone no. [protected]
                                cell no.[protected]
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Narendra Kumar Parmar
                                  from Lunavada, Gujarat
                                  Jul 25, 2016
                                  Report
                                  Copy

                                  Address: Panchmahal, Gujarat, 0272

                                  सीनियर सेक्शन इंजीनियर (रेलपथ) पश्चिम रेलवे गोधरा कार्यालय में आपके विभाग की और से ब्रॉडबैंड कनेक्शन दिया गया है जिस का टेलीफ़ोन नंबर. ०२६७२ - २४०२४७ है जिस कनेक्शन का पेमेंट रेलवे की और से भुगतान किया जाता है।
                                  उक्त नंबर का ब्रॉडबैंड कनेक्शन बार बार बंद हो जाता है जिस की वजह से रेल नेट सेवा प्रभावित होती है। अतः इस को तुरंत आपका कर्मचारी भेज के सही करवाया जाये।
                                  धन्यवाद।
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    U
                                    udaynathnanda
                                    from Dharmanagar, Tripura
                                    Jul 25, 2016
                                    Report
                                    Copy

                                    Address: Khordha, Odisha, 06755

                                    The above stated land phone in my possession is not in service since last one month.
                                    2. i reported this matter in sdot office thrice. i would not meet the sdot since he was not present in office. his asst. available has noted the phone number and talked to some body in my presence but to no use. even last time he told the line man that “i am sitting on his head”.
                                    3. next, as i am a senior citizen of india, i complained to 1500 thrice vide compliant no [protected] dated 27th june 2016. no-[protected] dated 30th june 2016 and no-[protected] dated 4th july 2016 but not to any use too.
                                    4. this is clearly understood that staff of bsnl are how much active to attend the faults reported by the consumer. further it may be noted that i am a consumer of this bsnl since the kerang exchange established and regularly paying the bill.
                                    5. in view of above your good office is requested to guide the staff concerned to tight their belt so that govt.’s spending on this establishment reaches to the grass root. alternatively the telephone may be disconnected.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Arsh Jain
                                      from Jalandhar, Punjab
                                      Jul 24, 2016
                                      Report
                                      Copy

                                      Address: Jalandhar, Punjab, 144001
                                      Website: Bsnl.co.in

                                      This is absolutely the worst broadband provider in the world. The speed forget it, you won't even get continuous connectivity. This is actually the worst costumer service and connection. My no. Is 2459204 and bsnl is not providing any service that can be commendable. This is the most useless services and broadband company ever. Even on repeated complaints, no response from bsnl
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        shabaree
                                        Jul 23, 2016
                                        Report
                                        Copy

                                        Address: 576212
                                        Website: bsnl

                                        We are have lots of internet problem it's like 0kbps running capacity, just 1 km distance our place to tower, kindly chick it sir, we have 7 number, same problem is reflecting we will port out to airtel, just 1 km distence tower to our place, kindly check it sir
                                        [protected]
                                        Ho
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit