Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
Complaints 15978
Resolved
6090
Unresolved
9888
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 274

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
karthisarvesh
from Karur, Tamil Nadu
Aug 5, 2016
Report
Copy

Address: Karur, Tamil Nadu, 639004

Kindly deactivate the hungama movies, , music, games, etc...for my landline number is [protected], i already register the complaint about that on last month but my problem is persist till now.the customer care number is always repeatly says 'welcome to..." ? so kindly deactivate my hungama product and refund my money from june 01/06/2016.thanking you
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    prakash1712
    from Mumbai, Maharashtra
    Aug 5, 2016
    Report
    Copy

    Address: 395002

    Hi,

    I m PRAKASH VENARAM CHOUDHARY having the BSNL LANDLINE connection in my house having the landline phone number as[protected], 2342114.
    But, in the telephone bill, my name is printing as SURESHKUMAR VENARAM CHOUDHARY

    And the address of my residence is not full as i need the full address for giving the BSNL bill as a resident proof for my son's passport application.
    the full adress of my resident is:
    [protected]:I-3294 SURAT TEXTILE MARKET, RING ROAD, SURAT395002.
    [protected]:A-42, PANCHWATI SCOI.. B/H INTERCITY TWON SHIP, PARVAT PATIYA SURAT395010

    So, i want the changes in my name from SURESHKUMAR VENARAM CHOUDHARY to PRAKASH VENARAM CHOUDHARY
    and i want the OFFICE[protected] address to be updated as i have mentioned above.

    so, plzzz help me in sorting out these problems... i will be waiting for ur help in the form of solution for my problems...

    thanking u,

    PRAKASH V CHOUDHARY
    (sureshkumar venaram choudhary)
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Jul 29, 2016
    kavithathilee's response
    I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My landline number is[protected]
    My no is [protected].please deactivate any plan in my pack.one time charged in my land number179rupees send back to my account.
    I want to deactivate the BSNL hungama plan as soon as possible...my land line no:[protected]
    Sir, I want to deactivate the BSNL hungama plan as soon as possible. Please do it immediately.
    My land line number is [protected]
    Helpful
    Found this helpful?
    3 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Y
      Yogi Naidu
      from Kodungallur, Kerala
      Aug 5, 2016
      Report
      Copy

      Address: 517297

      Pleace repalce the sim same number plz release sir
      i requesting sir verry verry important
      my BSNL Number [protected]
      alternate num [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        A.V.Sudheer
        from Bengaluru, Karnataka
        Aug 4, 2016
        Report
        Copy

        Address: Visakhapatnam, Andhra Pradesh, 531173

        [protected] is my landline number and is not working since 48 hours. It is located in pendurthy mandal in visakhapatnam district, andhra pradesh. This pin code is 531173.
        Kidnly rectify the above as early as possible.

        Thanking you sir

        Yours faithfully
        A. V. Sudheer
        [protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          pkprajakta
          from Chiplun, Maharashtra
          Aug 4, 2016
          Report
          Copy

          Address: Sindhudurg, Maharashtra, 416609
          Website: bsnlexternalexam.com

          Application id 970681 .

          amount rs 514 deducted from my account (bank of india)but the application shows unpaid and page asks to do payment. on 4 aug 2016 i submitted all my documents and the final option payment i further did process of netbanking for payment 514 already deducted but i wasnt directed to the final submission page .please refund my amount.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          I want all call details
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Arppit Guppta
            from Noida, Uttar Pradesh
            Aug 4, 2016
            Resolved
            Report
            Copy
            Resolved

            Address: Indore, Madhya Pradesh, 452001
            Website: www.mp.bsnl.co.in

            Problem with landline connection since more than 2 years :
            1. Often dead, no clear voice, gets various issues like someone calls to my phone it automatically gets disconnected after 1 ringtone etc.
            2. Happens in every 20-30 days even after the repair from BSNL Technicians.
            3. Have bought new handset also, but the problem still remains the same since 2 years.

            Kindly resolve the problem in landline connections of Telephone Nagar, Indore, Madhya Pradesh permanently as why the same issue is happening again and again. Wasting my time and BSNL time again and again.

            My Number is[protected].
            Naresh Gupta
            Nov 22, 2021
            Complaint marked as Resolved 
            Resolved
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              gnancy618
              from Chennai, Tamil Nadu
              Aug 3, 2016
              Report
              Copy

              Loss of mobile phone with SIM number 9488101410-Deactivating-reg

              Address: 600061

              Dear sir, i am to inform you that today at about 7pm near Adambakkam i lost my Nokia mobile phone with prepaid BSNL SIM number [protected] bought at Tuticorin .

              I kindly request you to deactivate the above mobile number immediately.I also request you to issue me a duplicate SIM card.

              Regards,
              C GNANASEELAN
              36/4, 4TH.STREET, THILLAI GANGA NAGAR, NANGANALLUR, CHENNAI 600061
              Mobile no:[protected]/Ph...
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy
              A
              Anirban-saha
              from Gurgaon, Haryana
              Aug 3, 2016
              Report
              Copy

              My land line[protected] is having a typical problem which never gets rectified completely. It is having a cracking sound which is so intense that no voice can be heard at the time of calling.
              Every time i get my complain register at 198 the next day the complain is shown as solved without any marked improvement of the problem.

              Now the problem of cracking sound is so intense that it has almost become unuseable.
              A fast and permanent rectification of the problem is solicated
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                D. Prabhakar
                from Chennai, Tamil Nadu
                Aug 3, 2016
                Report
                Copy

                Address: Chennai, Tamil Nadu, 600010

                It is bring to your kind notice that the broadband belong to telephone no. 26602139 at tailors road postal staff quarters (B3) for the last one month. Many complain were lodged online and physically but every day some TTA is coming and checking and going without giving any complains report. The line connection is blinking for while for two minutes and loosing a connection after wards. one of the TTA's suggested that the cable have fault and cable needs replacement till that time he suggest to take a new FTTH connection. It was also said that there was heavy usage in the last month but it is to clarify that last month also we could use only couple of times since the connection was not in order. we have been facing this problem ever since we have taken the connection. There appear to be a serious problem with the line. In this connection you are requested to take up necessary action to rectify the connection and in the case of non rectification kindly close the connection permanently and refund the deposit at the earliest. This issue was personally discussed with the SDE Smt. Vasugi so many times but off no use. Please treat this as urgent.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  akanksha2330
                  Aug 3, 2016
                  Report
                  Copy

                  Address: 411019
                  Website: www.externalbsnlexam.com

                  This is regarding payment issue that i faced for the application of bsnl post of junior engineer (Je), (Esrtwhile tta).
                  My registeration id: 1190438.

                  While registering, i paid the fee first using sbi net banking, the transaction was successful but the registration was not success.

                  After logging in again, i was taken to the payment page and i paid the amount through icici bank and the transaction got successful.
                  But i m not sure what happened to the first transaction, and i have ended up paying twice.

                  So i request to take necessary action and to refund the extra 1000 that have been deducted

                  Pfa the transaction statements for both the banks (Sbi, icici)
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sdeen58
                    from Nagpur, Maharashtra
                    Aug 2, 2016
                    Report
                    Copy

                    Address: Bangalore, Karnataka
                    Website: www.consumer complaints.in

                    Sir,
                    My customer i. D. [protected]
                    Account no. [protected]
                    Customer type. Individual
                    My address was c38/1, drdo township, phase 2, kaggadasapura
                    Bangalore.560093. After retirement i shifted to
                    25/a sixth a cross, vivekananda road, ramamurthy nagar, bangalore.560016.
                    I was surrendered my telephone connection with instruments on[protected], to
                    The junior telecom officer, cable mice, k. R. Puram, bangalore.560016.
                    He was given acknowledgement number
                    L/l d. V. O/no,[protected], dated[protected].
                    Many time i informed this matter to the following bsnl no given by k. R. Puram exchange officials.22931257 and 22931992.
                    Till date iam not received my deposite amount.
                    O i inform you to return my deposit amount as soon as early.
                    My contact no.[protected]. My email address
                    [protected]@gmail.Com
                    My bank account details
                    Bank: state bank of india
                    Account no. [protected]
                    Branch : cvramannagar
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Suriyas_25
                      from Bengaluru, Karnataka
                      Aug 1, 2016
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 560099

                      Want bb line working as per plan we complaining this from more then 2 years, there should rebate on every month bill untill line issue are fixed and speed work as per plan, when we not getting the actual plan service no mean of paying monthly rent for kbps speed what we getting and most of time montly bb will be dead for 5 to 10 day's most of the time.
                      Aug 9, 2016
                      Complaint marked as Resolved 
                      Hello Team, still reported issue exist, we not getting response from exchange to this issue, when ever we try to raise complain on 1500 toll free no, we get complain already open, if complain all ready open why billing still happening, why we not getting permanent fix ... kindly escalate to higher management on BSNL on this reported issue. which is more the 2 year old complain, and still we waiting for permanent solution thanks Suriya
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Welcome to bsnl broadband (Multiplay network) speed tester portal

                      Your ip address is: 63.87.170.71 date of test:[protected]:25:19
                      Your current bandwidth reading (In mega bits per second) is:

                      87.40kbps

                      (Download speed in kilo bytes notation is 10.93 kilo bytes/sec).

                      Retest close

                      Web designed by broadband noc, bangalore
                      you can see the test result for BB speed

                      WELCOME TO BSNL BROADBAND (Multiplay Network) SPEED TESTER PORTAL


                      Your IP Address is: 63.87.170.71 Date Of Test:[protected]:27:02
                      Your current bandwidth reading (in Mega bits per second) is:

                      115.60kbps

                      (DOWNLOAD speed in kilo bytes notation is 14.45 Kilo Bytes/sec).


                      Retest Close

                      WEB DESIGNED BY BROADBAND NOC, BANGALORE
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        U
                        ushasriram
                        from Delhi, Delhi
                        Aug 1, 2016
                        Report
                        Copy

                        Address: 600018

                        Dear Sir,

                        I have provided telephone disconnection for the above numbers in the month of april2016. But so far disconnection is not done but they are debiting phone bills every motnh through ECS. I asked my bankers to stop the auto debit facility.even then it is getting debited. I do not know what to do. Kindly on receipt of this letter please do disconnect the phone . it is in my owner's name R S Bhandari
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Andal v baskaran
                        a few seconds ago
                        Country: India
                        an 26/07/2016
                        I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]
                        Dear sir,
                        My mobile number is [protected]. pleace help me to stop unwanted sms's of Love Tips for Girls Service, Beautiful Summer 2016 Girsl, Teasing video clips from BV-650500/[protected].
                        http://wap.hurraau.com/BsNl/cwE/vd_v.jsp?p=sgs[protected]eC

                        Please stop all such msgs.
                        Sir
                        bsnl broadband net not working since last 1 week
                        I'm complaining for my landline phone because my phone is always off and line are mixing with another phone so please take action.
                        Helpful
                        Found this helpful?
                        4 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          parma39
                          Aug 1, 2016
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Nalanda, Bihar, Bihar Sharif

                          Incoming calls barred from december 2015. I requested senior officers cc and bsnl office bihar sharif nalanda bihar about hundred times to start incoming calls but result zero. They are throwing each other. Due to barred incoming calls facing a lot of problems so kindly start incoming calls urgently
                          Aug 2, 2016
                          Complaint marked as Resolved 
                          Incoming calls not yet started after lapse of above seven months time . please start incoming calls urgently
                          Aug 18, 2016
                          Updated by parma39
                          Incoming calls aavi tak chhalu nahi kiya gaya hai. Kindly chhalu karbayi jaye
                          Aug 30, 2016
                          Updated by parma39
                          Mere number ka incoming calls aavi tak chhalu nahi kiya gaya hai jise shighra chhalu kiya jaye
                          Sep 24, 2016
                          Updated by parma39
                          Result ZERO
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            vasubsr1979
                            from Delhi, Delhi
                            Jul 29, 2016
                            Report
                            Copy

                            Address: 506001

                            Today i recharged 39net balance amount deducted but balance not recived pls arrenge balance.
                            Recharge detail


                            Payment status completed successfully.
                            Transaction status transaction successful oxitransid -[protected]
                            Reference number[protected]
                            Transaction id oxisbi20749612
                            Service val*bsnl*ap, [protected]
                            Bank transaction id ig0ckwmzz9
                            Transaction time 7/29/2016 5:14:43 pm
                            Recharge amount 39
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Please block my sim card number [protected] which is lost on 24/7/16
                            Please block my sim card number [protected] which is lost on 24/7/16
                            Please block my sim card number [protected] which is lost on 24/7/16
                            Please block my sim card number [protected] which is lost on 24/7/16
                            Please block my sim card number [protected] which is lost on 24/7/16
                            Please
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Prasad Bbd
                              from Bhattiprolu, Andhra Pradesh
                              Jul 29, 2016
                              Report
                              Copy

                              Address: 534199

                              I submitted all the proofs required, but yet it is not activated, this is fourth day
                              being a largest tele networking service this not fair for you even remaining networks activates in hours but u take days and weeks to activate, did i have to do anything to activate therre is no complaint in bsnl portal too, how could we have to reach you, guys if any o[censored] know the solution to resolve this please send it
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Narendra463. 8143987463
                                from Hyderabad, Telangana
                                Jul 29, 2016
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Hyderabad, Andhra Pradesh, 500050
                                Website: paytm.com/myorders/1921867852

                                Wrong recharge to different bsnl no.
                                Sir,

                                I have mistakenly done recharge to the wrong number [protected]. Could you please unload those amount from that number, that number not working and reload to my number bsnl (Andhrapradesh) [protected]. Please help me.

                                My number:[protected]
                                Wrong number: [protected]
                                Recharge amt:550
                                Transaction details-paytm portal
                                Paytm transaction no - [protected]
                                Operator ref no :[protected]
                                Transaction date:[protected]
                                Amount: 550.00
                                My number :[protected]
                                Jul 29, 2016
                                Complaint marked as Resolved 
                                i got refound my amount.thankyou
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Sir,
                                I Inderjit singh Aulakh son of late Gurdial singh Aulakh, village babri jiwanwal gurdaspur punjab want to disconnect my bsnl landline number 242172.
                                Pls take necessary action as soon as possible.
                                Thank you
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sijuviswam
                                  Jul 28, 2016
                                  Report
                                  Copy

                                  Address: 690521
                                  Website: BSNL

                                  I mr siju viswam am an ex service man and presently working at dubai. I have a bsnl land line no [protected] with internet borad band connection. For a past few days, my land line got damaged and problem with internet also. My wife went 4-5 time in bsnl sasthamkotta office and registered complaint for the same. But till date no action has been taken. Mostly the internet is using by peoples like me living aborad is to talk with family.In view of the above you are requested to do the needful at the earliest.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    ntfgaddr
                                    from Noida, Uttar Pradesh
                                    Jul 28, 2016
                                    Report
                                    Copy

                                    I lost my mobile sim card on 24.07.2016, request you to block my bsnl prepaid sim card no. [protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Veni .R
                                      from Hyderabad, Telangana
                                      Jul 28, 2016
                                      Report
                                      Copy

                                      Address: Visakhapatnam, Andhra Pradesh, 530002
                                      Website: Bsnl

                                      My sim has not yet activated till now. I purchased it 3 days back my phone number is [protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit