Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I am a BSNL broadband user.My landline no is [protected].My broadband is not working from past 20 days despite complaining so many times to the local BSNL authority.This problem is very frequent, everytime broadband goes down and they take almost 10 to 15 days to fix the problem but this time its almost a month.Please help.KBUNL, Kanti, Muzaffarpur

M/S BSNL,

My come landline phone is nor working properly since last 5 years. Many times i have requested and also complained in Puthantharuvai BSNL exchange in Tamilnadu. No action is still taken. For every month Everyone is paying phone rent along with the bill. We are not expecting or demanding anything for free of cost from you. Just asking for the basic provisions for which we are paying. Kindly do the needful ASAP.

my home landline no : [protected]
mail : j.[protected]@yahoo.com

Kindly deactivate the hungama movies, , music, games, etc...for my landline number is [protected], i already register the complaint about that on last month but my problem is persist till now.the customer care number is always repeatly says 'welcome to..." ? so kindly deactivate my hungama product and refund my money from june 01/06/2016.thanking you

Hi,

I m PRAKASH VENARAM CHOUDHARY having the BSNL LANDLINE connection in my house having the landline phone number as[protected], 2342114.
But, in the telephone bill, my name is printing as SURESHKUMAR VENARAM CHOUDHARY

And the address of my residence is not full as i need the full address for giving the BSNL bill as a resident proof for my son's passport application.
the full adress of my resident is:
[protected]:I-3294 SURAT TEXTILE MARKET, RING ROAD, SURAT395002.
[protected]:A-42, PANCHWATI SCOI.. B/H INTERCITY TWON SHIP, PARVAT PATIYA SURAT395010

So, i want the changes in my name from SURESHKUMAR VENARAM CHOUDHARY to PRAKASH VENARAM CHOUDHARY
and i want the OFFICE[protected] address to be updated as i have mentioned above.

so, plzzz help me in sorting out these problems... i will be waiting for ur help in the form of solution for my problems...

thanking u,

PRAKASH V CHOUDHARY
(sureshkumar venaram choudhary)

Pleace repalce the sim same number plz release sir
i requesting sir verry verry important
my BSNL Number [protected]
alternate num [protected]

[protected] is my landline number and is not working since 48 hours. It is located in pendurthy mandal in visakhapatnam district, andhra pradesh. This pin code is 531173.
Kidnly rectify the above as early as possible.

Thanking you sir

Yours faithfully
A. V. Sudheer
[protected]

Application id 970681 .

amount rs 514 deducted from my account (bank of india)but the application shows unpaid and page asks to do payment. on 4 aug 2016 i submitted all my documents and the final option payment i further did process of netbanking for payment 514 already deducted but i wasnt directed to the final submission page .please refund my amount.

Problem with landline connection since more than 2 years :
1. Often dead, no clear voice, gets various issues like someone calls to my phone it automatically gets disconnected after 1 ringtone etc.
2. Happens in every 20-30 days even after the repair from BSNL Technicians.
3. Have bought new handset also, but the problem still remains the same since 2 years.

Kindly resolve the problem in landline connections of Telephone Nagar, Indore, Madhya Pradesh permanently as why the same issue is happening again and again. Wasting my time and BSNL time again and again.

My Number is[protected].
Naresh Gupta

Dear sir, i am to inform you that today at about 7pm near Adambakkam i lost my Nokia mobile phone with prepaid BSNL SIM number [protected] bought at Tuticorin .

I kindly request you to deactivate the above mobile number immediately.I also request you to issue me a duplicate SIM card.

Regards,
C GNANASEELAN
36/4, 4TH.STREET, THILLAI GANGA NAGAR, NANGANALLUR, CHENNAI 600061
Mobile no:[protected]/Ph...

My land line[protected] is having a typical problem which never gets rectified completely. It is having a cracking sound which is so intense that no voice can be heard at the time of calling.
Every time i get my complain register at 198 the next day the complain is shown as solved without any marked improvement of the problem.

Now the problem of cracking sound is so intense that it has almost become unuseable.
A fast and permanent rectification of the problem is solicated

It is bring to your kind notice that the broadband belong to telephone no. 26602139 at tailors road postal staff quarters (B3) for the last one month. Many complain were lodged online and physically but every day some TTA is coming and checking and going without giving any complains report. The line connection is blinking for while for two minutes and loosing a connection after wards. one of the TTA's suggested that the cable have fault and cable needs replacement till that time he suggest to take a new FTTH connection. It was also said that there was heavy usage in the last month but it is to clarify that last month also we could use only couple of times since the connection was not in order. we have been facing this problem ever since we have taken the connection. There appear to be a serious problem with the line. In this connection you are requested to take up necessary action to rectify the connection and in the case of non rectification kindly close the connection permanently and refund the deposit at the earliest. This issue was personally discussed with the SDE Smt. Vasugi so many times but off no use. Please treat this as urgent.

This is regarding payment issue that i faced for the application of bsnl post of junior engineer (Je), (Esrtwhile tta).
My registeration id: 1190438.

While registering, i paid the fee first using sbi net banking, the transaction was successful but the registration was not success.

After logging in again, i was taken to the payment page and i paid the amount through icici bank and the transaction got successful.
But i m not sure what happened to the first transaction, and i have ended up paying twice.

So i request to take necessary action and to refund the extra 1000 that have been deducted

Pfa the transaction statements for both the banks (Sbi, icici)

Sir,
My customer i. D. [protected]
Account no. [protected]
Customer type. Individual
My address was c38/1, drdo township, phase 2, kaggadasapura
Bangalore.560093. After retirement i shifted to
25/a sixth a cross, vivekananda road, ramamurthy nagar, bangalore.560016.
I was surrendered my telephone connection with instruments on[protected], to
The junior telecom officer, cable mice, k. R. Puram, bangalore.560016.
He was given acknowledgement number
L/l d. V. O/no,[protected], dated[protected].
Many time i informed this matter to the following bsnl no given by k. R. Puram exchange officials.22931257 and 22931992.
Till date iam not received my deposite amount.
O i inform you to return my deposit amount as soon as early.
My contact no.[protected]. My email address
[protected]@gmail.Com
My bank account details
Bank: state bank of india
Account no. [protected]
Branch : cvramannagar

Want bb line working as per plan we complaining this from more then 2 years, there should rebate on every month bill untill line issue are fixed and speed work as per plan, when we not getting the actual plan service no mean of paying monthly rent for kbps speed what we getting and most of time montly bb will be dead for 5 to 10 day's most of the time.

Dear Sir,

I have provided telephone disconnection for the above numbers in the month of april2016. But so far disconnection is not done but they are debiting phone bills every motnh through ECS. I asked my bankers to stop the auto debit facility.even then it is getting debited. I do not know what to do. Kindly on receipt of this letter please do disconnect the phone . it is in my owner's name R S Bhandari

Incoming calls barred from december 2015. I requested senior officers cc and bsnl office bihar sharif nalanda bihar about hundred times to start incoming calls but result zero. They are throwing each other. Due to barred incoming calls facing a lot of problems so kindly start incoming calls urgently

Today i recharged 39net balance amount deducted but balance not recived pls arrenge balance.
Recharge detail


Payment status completed successfully.
Transaction status transaction successful oxitransid -[protected]
Reference number[protected]
Transaction id oxisbi20749612
Service val*bsnl*ap, [protected]
Bank transaction id ig0ckwmzz9
Transaction time 7/29/2016 5:14:43 pm
Recharge amount 39

I submitted all the proofs required, but yet it is not activated, this is fourth day
being a largest tele networking service this not fair for you even remaining networks activates in hours but u take days and weeks to activate, did i have to do anything to activate therre is no complaint in bsnl portal too, how could we have to reach you, guys if any o[censored] know the solution to resolve this please send it

Wrong recharge to different bsnl no.
Sir,

I have mistakenly done recharge to the wrong number [protected]. Could you please unload those amount from that number, that number not working and reload to my number bsnl (Andhrapradesh) [protected]. Please help me.

My number:[protected]
Wrong number: [protected]
Recharge amt:550
Transaction details-paytm portal
Paytm transaction no - [protected]
Operator ref no :[protected]
Transaction date:[protected]
Amount: 550.00
My number :[protected]

I mr siju viswam am an ex service man and presently working at dubai. I have a bsnl land line no [protected] with internet borad band connection. For a past few days, my land line got damaged and problem with internet also. My wife went 4-5 time in bsnl sasthamkotta office and registered complaint for the same. But till date no action has been taken. Mostly the internet is using by peoples like me living aborad is to talk with family.In view of the above you are requested to do the needful at the earliest.