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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 274

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A
akanksha2330
Aug 3, 2016
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Address: 411019
Website: www.externalbsnlexam.com

This is regarding payment issue that i faced for the application of bsnl post of junior engineer (Je), (Esrtwhile tta).
My registeration id: 1190438.

While registering, i paid the fee first using sbi net banking, the transaction was successful but the registration was not success.

After logging in again, i was taken to the payment page and i paid the amount through icici bank and the transaction got successful.
But i m not sure what happened to the first transaction, and i have ended up paying twice.

So i request to take necessary action and to refund the extra 1000 that have been deducted

Pfa the transaction statements for both the banks (Sbi, icici)
+2 photos
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    S
    sdeen58
    from Nagpur, Maharashtra
    Aug 2, 2016
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    Address: Bangalore, Karnataka
    Website: www.consumer complaints.in

    Sir,
    My customer i. D. [protected]
    Account no. [protected]
    Customer type. Individual
    My address was c38/1, drdo township, phase 2, kaggadasapura
    Bangalore.560093. After retirement i shifted to
    25/a sixth a cross, vivekananda road, ramamurthy nagar, bangalore.560016.
    I was surrendered my telephone connection with instruments on[protected], to
    The junior telecom officer, cable mice, k. R. Puram, bangalore.560016.
    He was given acknowledgement number
    L/l d. V. O/no,[protected], dated[protected].
    Many time i informed this matter to the following bsnl no given by k. R. Puram exchange officials.22931257 and 22931992.
    Till date iam not received my deposite amount.
    O i inform you to return my deposit amount as soon as early.
    My contact no.[protected]. My email address
    [protected]@gmail.Com
    My bank account details
    Bank: state bank of india
    Account no. [protected]
    Branch : cvramannagar
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      S
      Suriyas_25
      from Bengaluru, Karnataka
      Aug 1, 2016
      Resolved
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      Resolved

      Address: 560099

      Want bb line working as per plan we complaining this from more then 2 years, there should rebate on every month bill untill line issue are fixed and speed work as per plan, when we not getting the actual plan service no mean of paying monthly rent for kbps speed what we getting and most of time montly bb will be dead for 5 to 10 day's most of the time.
      Aug 9, 2016
      Complaint marked as Resolved 
      Hello Team, still reported issue exist, we not getting response from exchange to this issue, when ever we try to raise complain on 1500 toll free no, we get complain already open, if complain all ready open why billing still happening, why we not getting permanent fix ... kindly escalate to higher management on BSNL on this reported issue. which is more the 2 year old complain, and still we waiting for permanent solution thanks Suriya
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Welcome to bsnl broadband (Multiplay network) speed tester portal

      Your ip address is: 63.87.170.71 date of test:[protected]:25:19
      Your current bandwidth reading (In mega bits per second) is:

      87.40kbps

      (Download speed in kilo bytes notation is 10.93 kilo bytes/sec).

      Retest close

      Web designed by broadband noc, bangalore
      you can see the test result for BB speed

      WELCOME TO BSNL BROADBAND (Multiplay Network) SPEED TESTER PORTAL


      Your IP Address is: 63.87.170.71 Date Of Test:[protected]:27:02
      Your current bandwidth reading (in Mega bits per second) is:

      115.60kbps

      (DOWNLOAD speed in kilo bytes notation is 14.45 Kilo Bytes/sec).


      Retest Close

      WEB DESIGNED BY BROADBAND NOC, BANGALORE
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        U
        ushasriram
        from Delhi, Delhi
        Aug 1, 2016
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        Address: 600018

        Dear Sir,

        I have provided telephone disconnection for the above numbers in the month of april2016. But so far disconnection is not done but they are debiting phone bills every motnh through ECS. I asked my bankers to stop the auto debit facility.even then it is getting debited. I do not know what to do. Kindly on receipt of this letter please do disconnect the phone . it is in my owner's name R S Bhandari
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Andal v baskaran
        a few seconds ago
        Country: India
        an 26/07/2016
        I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]
        Dear sir,
        My mobile number is [protected]. pleace help me to stop unwanted sms's of Love Tips for Girls Service, Beautiful Summer 2016 Girsl, Teasing video clips from BV-650500/[protected].
        http://wap.hurraau.com/BsNl/cwE/vd_v.jsp?p=sgs[protected]eC

        Please stop all such msgs.
        Sir
        bsnl broadband net not working since last 1 week
        I'm complaining for my landline phone because my phone is always off and line are mixing with another phone so please take action.
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          parma39
          Aug 1, 2016
          Resolved
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          Resolved

          Address: Nalanda, Bihar, Bihar Sharif

          Incoming calls barred from december 2015. I requested senior officers cc and bsnl office bihar sharif nalanda bihar about hundred times to start incoming calls but result zero. They are throwing each other. Due to barred incoming calls facing a lot of problems so kindly start incoming calls urgently
          +1 photos
          Aug 2, 2016
          Complaint marked as Resolved 
          Incoming calls not yet started after lapse of above seven months time . please start incoming calls urgently
          Aug 18, 2016
          Updated by parma39
          Incoming calls aavi tak chhalu nahi kiya gaya hai. Kindly chhalu karbayi jaye
          Aug 30, 2016
          Updated by parma39
          Mere number ka incoming calls aavi tak chhalu nahi kiya gaya hai jise shighra chhalu kiya jaye
          Sep 24, 2016
          Updated by parma39
          Result ZERO
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            V
            vasubsr1979
            from Delhi, Delhi
            Jul 29, 2016
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            Address: 506001

            Today i recharged 39net balance amount deducted but balance not recived pls arrenge balance.
            Recharge detail


            Payment status completed successfully.
            Transaction status transaction successful oxitransid -[protected]
            Reference number[protected]
            Transaction id oxisbi20749612
            Service val*bsnl*ap, [protected]
            Bank transaction id ig0ckwmzz9
            Transaction time 7/29/2016 5:14:43 pm
            Recharge amount 39
            +1 photos
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Please block my sim card number [protected] which is lost on 24/7/16
            Please block my sim card number [protected] which is lost on 24/7/16
            Please block my sim card number [protected] which is lost on 24/7/16
            Please block my sim card number [protected] which is lost on 24/7/16
            Please block my sim card number [protected] which is lost on 24/7/16
            Please
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              P
              Prasad Bbd
              from Bhattiprolu, Andhra Pradesh
              Jul 29, 2016
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              Address: 534199

              I submitted all the proofs required, but yet it is not activated, this is fourth day
              being a largest tele networking service this not fair for you even remaining networks activates in hours but u take days and weeks to activate, did i have to do anything to activate therre is no complaint in bsnl portal too, how could we have to reach you, guys if any o[censored] know the solution to resolve this please send it
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                N
                Narendra463. 8143987463
                from Hyderabad, Telangana
                Jul 29, 2016
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh, 500050
                Website: paytm.com/myorders/1921867852

                Wrong recharge to different bsnl no.
                Sir,

                I have mistakenly done recharge to the wrong number [protected]. Could you please unload those amount from that number, that number not working and reload to my number bsnl (Andhrapradesh) [protected]. Please help me.

                My number:[protected]
                Wrong number: [protected]
                Recharge amt:550
                Transaction details-paytm portal
                Paytm transaction no - [protected]
                Operator ref no :[protected]
                Transaction date:[protected]
                Amount: 550.00
                My number :[protected]
                Jul 29, 2016
                Complaint marked as Resolved 
                i got refound my amount.thankyou
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Sir,
                I Inderjit singh Aulakh son of late Gurdial singh Aulakh, village babri jiwanwal gurdaspur punjab want to disconnect my bsnl landline number 242172.
                Pls take necessary action as soon as possible.
                Thank you
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                  S
                  sijuviswam
                  Jul 28, 2016
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                  Address: 690521
                  Website: BSNL

                  I mr siju viswam am an ex service man and presently working at dubai. I have a bsnl land line no [protected] with internet borad band connection. For a past few days, my land line got damaged and problem with internet also. My wife went 4-5 time in bsnl sasthamkotta office and registered complaint for the same. But till date no action has been taken. Mostly the internet is using by peoples like me living aborad is to talk with family.In view of the above you are requested to do the needful at the earliest.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    N
                    ntfgaddr
                    from Noida, Uttar Pradesh
                    Jul 28, 2016
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                    I lost my mobile sim card on 24.07.2016, request you to block my bsnl prepaid sim card no. [protected]
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                      V
                      Veni .R
                      from Hyderabad, Telangana
                      Jul 28, 2016
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                      Address: Visakhapatnam, Andhra Pradesh, 530002
                      Website: Bsnl

                      My sim has not yet activated till now. I purchased it 3 days back my phone number is [protected]
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                        D
                        Dhanateja
                        from Kakinada, Andhra Pradesh
                        Jul 28, 2016
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                        Address: 533002

                        I purchased new bsnl 3g sim 3 days back i. E 25/07/2016
                        Sim card number: [protected]
                        It was not activated

                        Please activate the service

                        I gave my personal contact number [protected]
                        I didn't get any information about the activation of sim card

                        So send me any information regarding sim card activation..

                        I'm unable to contact any person with this sim card
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          A
                          Anim245
                          from Mumbai, Maharashtra
                          Jul 27, 2016
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                          Address: New Delhi, Delhi
                          Website: www.externalbsnlexam.com

                          Hi,

                          This is regarding payment issue that i am facing for the application of bsnl post of junior engineer (je), (esrtwhile tta).

                          My register number is 1073493.
                          The application fee for this post is rs.[protected] including the service charge).
                          While registration i paid the fee using my netbanking site and my account was debited with rs.1000+service charge. but still in the site it is showing (attached image) that i have not paid the fee. neither i got the mail from the payment gateway for the fee payment.

                          I lost my rs 1019 rs.

                          So i request to take necessary action to accept my fee in the applicant site or suggest me about the refund and should i pay again.

                          Regards,
                          Abhishek sharma
                          Email id - [protected]@gmail.com
                          [protected]
                          +1 photos
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                            S
                            Sreelekshmi695002
                            from Kollam, Kerala
                            Jul 27, 2016
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                            Address: Kollam, Kerala

                            Rs 80/- per two days on 22nd and 24th july 2016 (total rs 160/-) deducted directly from ph no [protected], owned by n. shamughan
                            Complaint submitted at bsnl office sasthamcotta, but no action taken on it.
                            You are requested to look into the complaint. contacted with customer care before submitting the complaint, according to them the amount was withdrawn after isd call from this number, but they could not trace and handover the number.
                            No isd call was made in this phone as their argument. steps may kindly be taken to refund the wrongly withdrawn amount rs 160/-.

                            Address of complainant:
                            N shanmughan
                            Shaiju cottage, pulikulam
                            Parakadav po sooranad north
                            Kollam, kerala
                            690561
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                              S
                              Swarup Panda
                              from Chennai, Tamil Nadu
                              Jul 26, 2016
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                              Address: Chennai, Tamil Nadu, 600097
                              Website: Lost sim

                              Hi,
                              Please immediately block my phone sim having phone no [protected]
                              as my phone got theft as its one of my important no. where am having all important contacts and all bank transaction comes to that sim. I dont one anyone to misuse my phone. So please its my sincere request to block my number as soon as possible for which I shall ever be obiliged.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              In Kumbhargaon tahsil Karmala district solapur no any mobile network. Kumbhargaon has upto 4000 population and many people uses mobile phone near by the village. So please provide us Mobile tower so we can get network.
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                                A
                                alokp2chandra
                                from Imphal, Manipur
                                Jul 26, 2016
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                                Address: 800026

                                Dear sir
                                I have deposited rs.2000/- in year 2003 for a landline connection but up to till time it is not given to me. On 08.01.2016 i have given a letter with original demand note for returning amount of security then my file is going from kankarbagh to rajendra nagar bsnl office after taken our bank account details for refunding.
                                At present our file is pending at mr. Shambhu kr. Singh (Sdo) bsnl kankarbagh patna from a long time.
                                Yours truly
                                Kumar brahmanand
                                Patna
                                Mob.[protected]
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                                  doss b
                                  from Chengalpattu, Tamil Nadu
                                  Jul 25, 2016
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                                  Address: Chennai, Tamil Nadu
                                  Website: bsnl-hungama movies/music plan

                                  Sir, I have sent a mail to e.mail id. support.[protected]@hungama.com on 23/07/2016
                                  to deactivate/cancel my hungama service plan. But there is no response till now. My phone no./service id is "do22741727". Since I did not use the plan, kindly refund the amount already paid by me inadvertently and deactivate my hungama plan immediately.
                                  With Regards
                                  DOSS B
                                  Phone no. [protected]
                                  cell no.[protected]
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                                    Narendra Kumar Parmar
                                    from Lunavada, Gujarat
                                    Jul 25, 2016
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                                    Address: Panchmahal, Gujarat, 0272

                                    सीनियर सेक्शन इंजीनियर (रेलपथ) पश्चिम रेलवे गोधरा कार्यालय में आपके विभाग की और से ब्रॉडबैंड कनेक्शन दिया गया है जिस का टेलीफ़ोन नंबर. ०२६७२ - २४०२४७ है जिस कनेक्शन का पेमेंट रेलवे की और से भुगतान किया जाता है।
                                    उक्त नंबर का ब्रॉडबैंड कनेक्शन बार बार बंद हो जाता है जिस की वजह से रेल नेट सेवा प्रभावित होती है। अतः इस को तुरंत आपका कर्मचारी भेज के सही करवाया जाये।
                                    धन्यवाद।
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                                      udaynathnanda
                                      from Dharmanagar, Tripura
                                      Jul 25, 2016
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                                      Address: Khordha, Odisha, 06755

                                      The above stated land phone in my possession is not in service since last one month.
                                      2. i reported this matter in sdot office thrice. i would not meet the sdot since he was not present in office. his asst. available has noted the phone number and talked to some body in my presence but to no use. even last time he told the line man that “i am sitting on his head”.
                                      3. next, as i am a senior citizen of india, i complained to 1500 thrice vide compliant no [protected] dated 27th june 2016. no-[protected] dated 30th june 2016 and no-[protected] dated 4th july 2016 but not to any use too.
                                      4. this is clearly understood that staff of bsnl are how much active to attend the faults reported by the consumer. further it may be noted that i am a consumer of this bsnl since the kerang exchange established and regularly paying the bill.
                                      5. in view of above your good office is requested to guide the staff concerned to tight their belt so that govt.’s spending on this establishment reaches to the grass root. alternatively the telephone may be disconnected.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        Arsh Jain
                                        from Jalandhar, Punjab
                                        Jul 24, 2016
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                                        Address: Jalandhar, Punjab, 144001
                                        Website: Bsnl.co.in

                                        This is absolutely the worst broadband provider in the world. The speed forget it, you won't even get continuous connectivity. This is actually the worst costumer service and connection. My no. Is 2459204 and bsnl is not providing any service that can be commendable. This is the most useless services and broadband company ever. Even on repeated complaints, no response from bsnl
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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