Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
Complaints 15968
Resolved
6089
Unresolved
9879
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 277

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
hemantlanjewar
from Amravati, Maharashtra
Jul 14, 2016
Report
Copy

Address: Chandrapur, Maharashtra, 442404

I want to deactive all my hungama services. My landline no is[protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    ralal
    from Bengaluru, Karnataka
    Jul 13, 2016
    Report
    Copy

    Address: 560040
    Website: bsnl.in

    Sir,

    I have mistakenly done recharge to the wrong number [protected]. could you please unload those amount from that number and reload to my number bsnl (karnataka) [protected]. please help me.

    My number:[protected]
    Wrong number: [protected]
    Recharge amt:158
    Transaction details-used sbi debit card using paytm portal
    Paytm transaction no - [protected]
    Banktransaction id: pos[protected]
    Transaction date:[protected]
    Amount: 158.00
    Phone no: [protected]
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      surendra.bajaru
      from Visakhapatnam, Andhra Pradesh
      Jul 13, 2016
      Report
      Copy

      Address: New Delhi, Delhi, 530045

      As i have talked to another bsnl costumer for 12 min without any reasons bsnl had deducted rs.150.300 after that i searched for an hour to call customer care but there is no proper customer care number... after a long time customer care service men answered and he didnt gave answers to my questions so i request you to solve my problem and let them, does not to do this again
      +1 photos
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        K rajagopalan
        from Taliparamba, Kerala
        Jul 13, 2016
        Report
        Copy

        Address: 600100
        Website: www.bsnl.hungama.com

        Name: k. rajagopalan
        Bsnl account no: [protected]
        Bill date: 06/07/2016
        Amount : rs.249 towards hungama movies on demand and rs.170 towards hungama music on demannd
        I wish to deactivate the hungama movies on demand and hungama music on demand with immediate effect as i have never subscribed for the same. my telephone number is :[protected] i hope that my problem will be resolved with this complaint.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          ManuGeorge
          from Delhi, Delhi
          Jul 13, 2016
          Report
          Copy

          Address: Mysore, Karnataka, 570027
          Website: www.externalbsnlexam.com/jettajul16/index.php

          Hi,

          This is regarding payment issue that i am facing for the application of bsnl post of junior engineer (je), (esrtwhile tta).
          My register number is 626772.
          The application fee for this post is rs.[protected] including the service charge).
          While registration i paid the fee first using my debit card, and it showed me transaction failure. again i paid using my netbanking site and both time my account was debited with rs.1000+service charge and in total i paid around 2050. but still in the site it is showing (attached image) that i have not paid the fee. i got the mail from the payment gateway for the fee payment i. e. atom that the have received both times the amount that i remitted for this exam (mails attached), along with the merchant reference number.

          But in the application site nowhere it is shown as fee remitted and i lost my rs.2000.

          So i request to take necessary action to accept my fee remitted in the applicant site and to refund the extra 1000 that i have remitted.

          Regards,
          Manu george
          +3 photos
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Hi,

          This is regarding payment issue that i am facing for the application of bsnl post of junior engineer (je), (esrtwhile tta).My register number is 1229106.

          The application fee for this post is rs.[protected] including the service charge).
          While registration i paid the fee using my debit card, and it showed me transaction failure but money was deducted from my account, but still in the site it is showing that i have not paid the fee. i got the mail and message from the payment gateway for the fee payment i. e. atom that the have received the amount that i remitted for this exam .

          But in the application site nowhere it is shown as fee remitted and i lost my rs.1008

          So i request to take necessary action to accept my fee remitted in the applicant site.

          Regards,
          rohini katkar
          Hello,

          Its Mohit Here, applying for BSNL TTA Exam 2016, My Reg No. is 1338916. I
          initiated a payment request on 8th August, 2016 using website portal,
          after then the amount of Rs 1008.63 is deducted from my bank account,
          but it was not updated on the www.externalbsnlexam.com website and the
          payment status is still pending & a popup was generated showing that
          "the deducted amount will be credited back within 15 Days".

          As per deadline of the exam is 10th August, 2016. So, its my
          compulsion to pay the amount in the given period. I again initiated a
          payment request on 10th August, 2016. At this time, amount of Rs
          1008.63 is deducted & the payment status on www.externalbsnlexam.com
          website is successful.

          Now, total of Rs 2017.26 is deducted from my bank account, and till
          today there is no amount credited back in my bank account.
          So, i request you to look into the matter & refund the amount as soon
          as possible, because already the matter is so much delayed.

          Regards,
          Mohit Gupta

          Regarding bsnl je exam fee payment - Comment #2572614 - Image #0
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sastryeaps
            from Delhi, Delhi
            Jul 12, 2016
            Report
            Copy

            I lost my mobile along with sim. the number is [protected]. the FIR has been lodged.please do the needful to block the sim
            e.a.p.s.sastry
            alternate number [protected]
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              vaizz
              from Tellicherry, Kerala
              Jul 12, 2016
              Report
              Copy

              Address: Kannur, Kerala, 670103
              Website: Bsnl.hungama.com

              Dear sir,

              I want to unsubscribe bsnl hungama. And the activation was started for bsnl hungma plan from 26.05.16 and assure that i have not taken even a single trial from the start date itself.
              Since i am not interested in this plan, kindly deactivate or unsubscribe this from my landline number[protected].

              With kind regards,

              Vaishak c
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                devendra .tiwari
                from Varanasi, Uttar Pradesh
                Jul 12, 2016
                Report
                Copy

                Address: Varanasi, Uttar Pradesh, 221002
                Website: BHARAT SANCHAR NIGAM LTD

                Deactivation of games on demand, movie on demand

                I have bsnl land line phone no[protected], account no.[protected].in the last bill i. e. for june 2016 rs.192 have been added in my bill whose invoice number is [protected] under adjustments for games on demand, movie on demand demand by m/s hunganma. i have never subscribed
                These services and request you to please unsubscribe the same & refund the amount deducted.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  vikjais
                  from Delhi, Delhi
                  Jul 12, 2016
                  Report
                  Copy

                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                  Website: www.bsnl.co.in

                  Dear sir,
                  We use landline no. of bsnl[protected]. this no. is regd. to pioneer computronix pvt. ltd. located at a-181, sec 63, noida. on this number the outgoing calls are not in service. we calls many times to customer care and in nearest telephone exchange office. on customer care says that this query will resolve by your nearest bsnl telephone exchange, so therefore you contact to bsnl telephone exchange.in telephone exchange but they dont pick up the phone. when sometime person pickup the phone so that he say "try another no."and another no. not picked up. they are not responding after giving the theat of consumer forum complaint helpline. so please sir/mam take an action and resolve my problem
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sadaq95
                    from Noida, Uttar Pradesh
                    Jul 12, 2016
                    Report
                    Copy

                    Address: Shahjahanpur, Uttar Pradesh, 242307

                    Bsnl sim lost/stolen — to block the sim card

                    Sadaqat ali

                    I lost my mobile handset alongwith my sim card at new delhi railway station. my mobile no. was [protected]. i want to block the sim card so that no one mis use it. but the bsnl officials say they require a copy of fir. only for blocking a sim card, fir should not be insisted upon. i request the bsnl to block my sim immediately.
                    My temporary mobile no. is. [protected]
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Muhammed Shaffi PU
                      from Mumbai, Maharashtra
                      Jul 12, 2016
                      Report
                      Copy

                      Address: 683565
                      Website: BSNL

                      I have a landline connection from bsnl, ph:[protected], land line is not working from the last 1 year. No response from local (Kizhakkambalam) office. Very bad services.. Bills are coming properly and paying the amount
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        ammya
                        from Bhandara, Maharashtra
                        Jul 11, 2016
                        Report
                        Copy

                        Address: Jalgaon, Maharashtra, 02582
                        Website: voice chat service

                        Dear sir,
                        My mobile no is [protected]. voice chat service activated. please deactivate/unsubscribe these services. because every month @30 rupees deduct from my account and i am not using this service anymore. i want to close it. because every month my 30 rs get deducted though i am not using ur voice chat. i am using bsnl mobile for past 10 years regularly. so it is request to pls help me out from this.

                        Thanks.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          punam27
                          from Chennai, Tamil Nadu
                          Jul 11, 2016
                          Report
                          Copy

                          Address: Mumbai City, Maharashtra, 400005
                          Website: www.externalbsnlexam.com

                          Respected sir/madam,
                          I m punam shekhawat, i registered for jr engineer post in bsnl on 10/7/2016 they accepted double payment as exam fee
                          My registration id is 617609 and still it is not showing payment payed how can i get the extra amount payed back. The payment done was through online mode
                          Please tell how can i get the extra amount recredite
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          http://www.consumercomplaints.in/bsnl-regarding-bsnl-je-exam-fee-payment-c132873...
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kamala Pratap
                            from Coimbatore, Tamil Nadu
                            Jul 11, 2016
                            Report
                            Copy

                            Address: 500089
                            Website: Consumer Compliants

                            Service Id. Ph.[protected]
                            Dated 22 Apr - 2013
                            Refund Approved 22 nd April 2013.

                            Rs. 2001 /
                            Amount not received so far.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sambhatt54
                              from Kolkata, West Bengal
                              Jul 10, 2016
                              Report
                              Copy

                              Broadband password change option is not being enabled for me by BSNL

                              Address: 700091
                              Website: selfcare.edc.bsnl.co.in

                              I observed during last three-four months, that within first seven days my usage crosses the maximum limit for browsing at 4 Mbps speed, and I am asked to upgrade by paying additional fees, for browsing at that speed. As my usage can not be that much, I wanted to change my Broad band password as I believe it is being unauthorisedly being used by somebody who either know my password (Incidentally the Password was setup by BSNL's outsourced...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              K
                              Kishorekrishnak
                              from Palakollu, Andhra Pradesh
                              Jul 8, 2016
                              Report
                              Copy

                              Address: 534313
                              Website: Bsnl.co.in

                              Dear sir
                              I'm kishore. without my permission music on hungama and music on demand services activated in my land line number[protected]. last month i gave a written complaint in local exchange. but they don't take any action. they didn't give me proper information. this month also services continued in my present billing. so deactivate both services immediately.
                              Thank you
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                antappaqn
                                from Mumbai, Maharashtra
                                Jul 8, 2016
                                Report
                                Copy

                                Address: Thrissur, Kerala, 680308

                                Land line connection bearing no.[protected]koratty exchange, trissur (dist), kerala surrendered by me during jan2016 at koratty telephone exchange, trissur (dist). but my caution deposit/advance amount has not yet been received. kindly intimate disposal of the amount in my mobile no.[protected] or email id: [protected]@gmail.com
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sreerag.a.k
                                  from Malappuram, Kerala
                                  Jul 8, 2016
                                  Report
                                  Copy

                                  Address: Kozhikode, Kerala, 673008
                                  Website: bsnl.co.in

                                  My bsnl phone number is[protected]...i want to top up only 200..but top up is incresed..i wnat only top up 200..
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Ramesh Kumar Madaan
                                    from Delhi, Delhi
                                    Jul 8, 2016
                                    Report
                                    Copy

                                    Address: Sirsa, Haryana, 125055

                                    It is regretted to inform you that new connection i. e.[protected] has been installed at my home address i. e. 16/343, subhash basti, near jai bharat school, mal godam road, sirsa on dated[protected] but inspite of repeated requests made to bsnl officers/officials broad band connection and telephone is not in working condition. please remove my complaint immediately.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Securty of lanline no .[protected] is not refund . Conction Surender on[protected]. Please refund Securty Y .

                                    [protected]
                                    It is regretted to inform you that landline connection i. e.[protected] has been surrender in ellenabad exchange date[protected].in name of mahabir parsad s/o anup chand r/o rania but inspite of repeated requests my securty not recieved ( not refund ) . rania bsnl exchange say go ellenabad bnsl exchane and no reply . ellenabad bsnl exchange say go sirsa bnsl exchange . no one lisen me . so please refund my securty my bsnl landline bill not peding please remove my complaint immediately.

                                    contact no. [protected]
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      Joshua Kumaresan
                                      from Chengalpattu, Tamil Nadu
                                      Jul 7, 2016
                                      Report
                                      Copy

                                      Address: 600037
                                      Website: bsnl.hungama.com

                                      I received a call from BSNL Hungama during April 2016 that I am to get free services if I provide to them my mobile number and email address and I provided to them but I am sorry to inform you that I got MODCHG in my lanline bill during May to June 2016 bill totalling Rs 674.
                                      BSNL never gives any kind of services to its clients without the written consent of its customers and not only that BSNL asks for deposit to its clients.
                                      But here no written consent nor any kind of deposit is taken.
                                      Telling for FREE services and debiting in my bill is looting to the public and cheating to the public.Who has given permission to BSNL HUNGAMA to debit in my bill ?
                                      I request you to get refund
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit