Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Aug 13, 2026
Complaints 15983
Resolved
6091
Unresolved
9892
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 277

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
docsomi
from Kota, Rajasthan
Aug 18, 2016
Report
Copy

Address: Chandigarh, Punjab, 160014
Website: www.bsnl.co.in

I have availed BSNL broadband plan BB HOME COMBO UL 675 Monthly.
My account no is [protected] and customer ID is [protected]. My land line number is[protected].
My BSNL Hungama plan has been activated without my knowledge or consent. I have been charged Rs 357/ for the month of July (Invoice no [protected] dt 4/8/16.
I want to deactivate the BSNL hungama plan as soon as possible. do it immediately.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Businessguru Research And Consultancy Services Private Limited
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    shikhabseth
    Aug 18, 2016
    Report
    Copy

    Address: 313011

    My landline connection and broadband is not working from past 18 days
    Many times i have did complains but still the phone and broadband is dead.

    It’s a real harassment by bsnl, it will be great if you take this matter seriously and do the needful.

    Please find below detail :

    Landline number:[protected]
    Customer complain number:- 2h01896779

    Udaipur
    Rajasthan-313011
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      arun thampi36
      Aug 18, 2016
      Report
      Copy

      Address: 689503

      Sir
      From ., indira thampi
      [protected] under elevumthitta exchange
      I compliened about my broad band internet connection one month ago but it is still not working. I am paying 750/- per month for nothing. Everyday iam calling for this complient but there is no action taken till today .Please take an action immediatly if not i will disconnect my inernet and landline.
      Thank you
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        soodranchi
        from Gopalganj, Bihar
        Aug 18, 2016
        Report
        Copy

        Address: Ranchi, Jharkhand, 834001

        My landline no[protected]
        Always give me problem. Mechenic not attended properly.4-5 times in a month it will be dead. Please resolve it soon. No body resolve my problem. I pray bsnl to resolve it early. And instruct to staff for fault. Repairing. Always give me problem. Mechenic not attended properly.4-5 times in a month it will be dead. Please resolve it soon
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          selin periyanayagi s
          from Auroville, Tamil Nadu
          Aug 20, 2016
          Report
          Copy

          Address: 605001
          Website: www.consumercomplaints.in

          I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. we are getting unusual charges please unsubscribe it. My land line number is[protected]
          without my consent hungama is charged Rs.789. PLEASE DEACTIVATE HUNGAMA IMMEDIATELY. Reduce Rs.789 in my current bill. Without my consent how is it activated. This is the 2nd time i get trouble with hungama. I m obliged to take action.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kishore_aa
            from Bengaluru, Karnataka
            Aug 17, 2016
            Report
            Copy

            Address: Ujjain, Madhya Pradesh
            Website: mis.bsnl.co.in/pgs/internet/pgwebregn.asp

            I have bsnl landline connection in the name of kishore kumar chudasma. My telephoe number is [protected] and customer id is[protected]. My adress is a 20/6 ved nagar ujjain mp 456010. Our 22 years old telephone instrument
            Is not working. Ihave lodged complain on bsnl portal on 26.07.2016 ref mpr/co/2016/6325. I have lodged another complaint detail is geven below:
            Mp/co/2016/6528, 6909, 7097, 7284 but no action taken so far. Thank you.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              hariprakash@raj
              from Hyderabad, Telangana
              Aug 17, 2016
              Report
              Copy

              Address: Hyderabad, Andhra Pradesh, 502205
              Website: bsnl

              Hi,

              I am hari prakash, i have got changed 70rs, when i called to customer care they gave a fake answer that i have used mobile data, i did not need to use mobile data from bsnl i have wifi. I got a fake answer and rude answer from charan supervisor. Please take appropriate action on him and please return back my balance.

              Thanks
              Hari prakash
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Aug 13, 2016
              !Vinod123's response
              Sir. Please deactivate the bsnl hungama plan, my landline no - [protected]
              Aug 17, 2016
              Updated by hariprakash@raj
              hi,

              before also i have charged 30rs and 40rs for activating services with the network issue but the executive and the supervisors are explained me in a polite way and i took it as okay, but now Charan was not talking in proper way, its not the way to talk with the customer, he is saying that i used mobile data but he cant tell what site i used and what i did in internet, its a fake answer. i did not used internet from my mobile data..
              Sir. Please deactivate the bsnl hungama plan, my landline no - [protected]
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pramod Kumar 1
                from Jaipur, Rajasthan
                Aug 17, 2016
                Report
                Copy

                Address: Jaipur, Rajasthan, 302015
                Website: BSNL.CO.IN

                I had applied for shifting of my landline phone no[protected] more than 15 days back.New no[protected] was allotted. with BB[protected] and Shift No-[protected].
                2. Unfortunately, nothing is done by BSNL till date.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jakey Sonawala
                  from Varanasi, Uttar Pradesh
                  Aug 17, 2016
                  Report
                  Copy

                  Address: Varanasi, Uttar Pradesh, 221001

                  Please deactivate all hungama services on my telephone number[protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    U
                    ugsampath
                    from Bengaluru, Karnataka
                    Aug 17, 2016
                    Report
                    Copy

                    Address: 600051

                    My phone no.[protected].
                    Kindly deactivate Hungamma scheme from my telephone.
                    Kindly inform me after it was done to the following mobile no. [protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      josetn
                      from Bengaluru, Karnataka
                      Aug 17, 2016
                      Report
                      Copy

                      Address: 560005

                      To
                      The agm
                      Telephone exchange
                      Ulsoor
                      Bangalore -8


                      Dear sir

                      We would like to bring to your kind notice, almost last one year we are facing problem of noise all the time on our number 25300612 and constant problem on 25560972. We have come to the exchange and complained and we have called many times but the answer is alwasys “the cables are damaged what can we do?” in spite of that we kept going with your bsnl lines giving complaints after complaints.
                      Now is the time for us to call it quits!
                      None of you have taken our requests seriously, being a journalist i face this problem!
                      The department said they will give us rebates but never gave. Your record will show we have been your loyal customers for almost 20 years. This is the benefit of being loyal customers. We have been paying our bills regulary.

                      I do not need this kind of service. Last one year alone i would have given almost 100 complaints and your log will give you the details. The same with my other phone 25300612. Please retain the landline of 25560972 and remove only the broadband.
                      We have received a bill of rs.1196 for account number [protected] for a nonworking telephone and broadband!

                      Thanking you

                      Yours sincerely


                      Jose thaya nithi

                      Managing editor
                      Ps: kindly let us know about your rebates
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Bc pathak
                        from Jammu, Jammu and Kashmir
                        Aug 17, 2016
                        Report
                        Copy

                        Address: Nainital, Uttarakhand, 263139
                        Website: www.consumercomplaints.in

                        Please de-activate immediately hangaama service from my land ine no[protected], as payment of bill is beyond my reach. An early action is requested please. If not de-activated immediately, i will be forced to disconnect my land line phone.

                        Thanking you

                        Bhuwan chandra pathak
                        Mob no - [protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          nivesh1
                          from Mumbai, Maharashtra
                          Aug 17, 2016
                          Report
                          Copy

                          Sir,
                          I have done the payment of around Rs[protected] each time) on the BSNL external exam page but each time as the page was redirecting back to bsnl site from bank site, some error ocurred. I received the message from bank that Rs 1019.54 has been deducted from the account each time but I didn't receive any message on my phone or any e-mail intimation from bsnl about payment confirmation. Though i was successful when i made payment fourth time.

                          please atleast refund my money of Rs 3000

                          I have given my details below and attached transaction details as well.

                          NAME - Nivesh Kumar Jha
                          EMAIL- nivesh.[protected]@gmail.com
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Aug 17, 2016
                          njsingh's response
                          Sir mujhe ye service jabardasti de gai hai krpya kr ke es service ko deactivate krwaye dhanyawad, mujhe pahle bataya nhi gaya tha or ye service mujhse activate krwa di aapki bahut krpa hogi agar aap es service ko deactivate krwaye to thankyou.
                          Sir mujhe ye service jabardasti de gai hai krpya kr ke es service ko deactivate krwaye dhanyawad, mujhe pahle bataya nhi gaya tha or ye service mujhse activate krwa di aapki bahut krpa hogi agar aap es service ko deactivate krwaye to thankyou.
                          There is no connectivity of BSNL network in my society.
                          Could you please check and make sure that we have connectivity.
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            ccds
                            from Thiruvananthapuram, Kerala
                            Aug 17, 2016
                            Report
                            Copy

                            Address: Thiruvananthapuram, Kerala

                            Our telephone, no:[protected], (centre for communication and development studies (isdg), golf links road, kowdiar thiruvananthapuram) is not working from the last 2 months (from july-2016). please check whether it is a line problem or the complaint of the instrument (if somebody calls we are not getting the ring tone). please provide your service asap.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              jayacse
                              from Chennai, Tamil Nadu
                              Aug 17, 2016
                              Report
                              Copy

                              Address: Coimbatore, Tamil Nadu, 641032
                              Website: www.bsnl.co.in

                              As I was given request two weeks before to BSNL Malumichampatti branch but there is no response given by LINE MAN for me its so urgent for my office placed in othakkalmandapam area. So what to do for new connection. Say me the solution and line man is asking amount also so I said ok I will give money but after that also he is making me irritative and he is scholding me
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Somasundaram45
                                from Chennai, Tamil Nadu
                                Aug 19, 2016
                                Report
                                Copy

                                Address: 600032

                                Normally the bsnl telephone bill for land line[protected] will be around rs500 to 600 for july 2016 i got an sms in my mobile dt 13-8-16 that a bill for rs 1849 has been generated, this is very high as i am not using land line much kindly revise the bill
                                Aug 19, 2016
                                Updated by Somasundaram45
                                There is nothing to expand the complaint The complaint is very clear Please advise the BSNL authorities to look into the matter
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  amit_it07
                                  from Gurgaon, Haryana
                                  Aug 17, 2016
                                  Report
                                  Copy

                                  Address: Gwalior, Madhya Pradesh, 474001

                                  Hello team,

                                  I am from gwalior (Madhya pradesh) and my bsnl landline connection is not working since more than 1 month and for this i have complaint so many times, but still issue is not fixed.

                                  Recently i have raised 2 ticket but still no one come for fixing issue. Could you please help me for this issue and take strict action against bsnl.

                                  Really as per plan i am unable to use service but i had to pay bill, really this is ridiculous.

                                  Please find the below complain number:

                                  1.[protected] (Via phone)
                                  2. Mpr/co/2016/7341 (Via bsnl website)

                                  Customer id:[protected]
                                  Account number:[protected]
                                  Landline no.:[protected]

                                  Please help me for this issue.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Aug 17, 2016
                                  Updated by amit_it07
                                  Still issue is not resolved then how you can mark as resolved for my complain.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    L
                                    LC Graphics
                                    from Madurai, Tamil Nadu
                                    Aug 17, 2016
                                    Report
                                    Copy

                                    Address: 600037

                                    I am rajendiran m. And i have using two post paid connections since 2006, [protected], [protected] not getting signals @ 3/149, nakkeerar salai, mugappair east, chennai - 600 037. Data service is also not working in my area. You people only collecting payments every month not giving proper service to customers. If enter to my home @ 8.00 pm cannot receive any single incoming or outgoing.
                                    I think it is th very bad service in the world., other networks working properly, but, one of the government's big network (Bsnl) is not giving proper service, if it go like this within two years, you will close the concern, all the employees may job less.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Aug 17, 2016
                                    Updated by LC Graphics
                                    I am Rajendiran M. and i have using two post paid connections since 2006, [protected], [protected] not getting signals @ 3/149, Nakkeerar Salai, Mugappair East, Chennai - 600 037. Data service is also not working in my area. You people only collecting payments every month not giving proper service to customers. If enter to my home @ 8.00 pm cannot receive any single incoming or outgoing.
                                    I think it is th very bad service in the world., other networks working properly, But, one of the government's big network (BSNL) is not giving proper service, if it go like this within two years, you will close the concern, all the employees may job less.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sahil bindal 9041
                                      from Kanchipuram, Tamil Nadu
                                      Aug 17, 2016
                                      Report
                                      Copy

                                      Address: Bathinda, Punjab, 151301

                                      Kindly surrender my bsnl landline as soon as possible and adjust the due from my security and provide/ask for balance if any. As per your records you are not showing security deposits which can not be possible. So look into it as soon as possible. Hope you will have a serious attention on it and will not charge the fixed rental from now and adjust the security. Hope you serve me as soon as possible

                                      Customer id [protected]
                                      Account number [protected]
                                      Phone number [protected]
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        parma39
                                        Aug 17, 2016
                                        Report
                                        Copy

                                        Address: Nalanda, Bihar, Bihar Sharif

                                        Bsnl number [protected] ka incoming calls december 2015 se bund hai jise chhalu karne ke liye bsnl bihar ke kuchh senior officers, cc, and bsnl office bihar sharif nalanda bihar se hundred times se jyada request kar chhuka hun. Kuchh officers se phone par vi baat huyi but they are throwing each other.
                                        Incoming calls kaise chhalu hoga ke sambandh me mujhe aavi tak koyi information nahi diya gaya hai.
                                        Incoming calls chhalu karne ke liye 8 months se bsnl authorities se request kar raha hun lekin aavi tak chhalu nahi kiya gaya hai isse proof hota hai ki bsnl authorities aapne users ka problem solve karne ke parti kitna careless, irresponsible, insensitive etc etc hain.
                                        Bihar bsnl ke kuchh officers ke chhalte bsnl ka halat bud se badattar ho gaya hai. Be dusre network se milkar bsnl ko barbad and badnam karne me lage huye háin taki bsnl users taang hokar dusre network me chhale jayen.
                                        Bsnl ke pass dusre network se jyada sansadhan hai lekin kuchh officers ke lalfitashahi hitlarshahi dictator ke chhalte dusre network ki tulna me bsnl ka network bud se badattar hai.
                                        Central government digital india banane me lagi hai lekin bihar bsnl ke kuchh officers digital corruption in bsnl bihar banane me lage huye háin jiski jaanch cbi ib se karbayi jaye. Bsnl ke officers ki sampati ki jaanch confidential dhang se karbayi jaye.
                                        Again and again request karta hun ki incoming calls chhalu kiya jaye saath hi bsnl ka network me improvement laya jaye.
                                        Your's
                                        Parma nand prasad
                                        Sarvoday nagar po maghra
                                        Bihar sharif nalanda bihar
                                        Contact no [protected]
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit