Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Please deactivate service.do it immediately as soon as possible.my landline contact is[protected].please it's a request to you i[censored] do not take any step then we cut the bsnl connection😡

I've disconnected my bsnl landline & broadband connection online by raising a service request on 20 june 2016, the status of the request is also closed. But i still got a bill to be paid for the next three months. When contacted, the customer care they ask me to submit a letter personally. Then what is the point in having an online method of getting things disconnected. Now i moved out of hyderabad, i just cant go there only to get this done....

I have applied for BSNL Wi-Max connection on 17 March 2016 from BSNL, Raptinagar, Gorakhpur(U.P.)

Even after 4 months, there is no information regarding this.

Swapnil B
Phone:[protected]

Bsnl service is pathetic in kolkata.
I am having 2 bsnl telephone lines, but they always remain dead.
We are not getting any wavier in terms of discount in the bills for faulty lines.
And when we complain for faults, the officers says surrender your telephone lines.
Please tells us what to do?

There is one time charges in my tele bill rs98 in may bill i contacted cc for deactivation of hungama which i never opted and also sent message for deactivation. again rs230 was charged in june bill. again contacted 1500 ;they told me to contact [protected] toll free no. the recorded voice is clear to understand and i disconned. again tried chargesrs8+8 was deducted from my prepaid cell [protected]. then i contacted 1503 the person talked with me mr. praveen kumar and i explained him. he told me that hungama toll free no. is not bsnl;so it will be charged. he is not listening my problem. talking carelessly

Not getting any solution even after sending mail,

Want bb line working as per plan we have taken same time, there should not be bill when we not getting the actual plan service and most of time bb line is dead.

We not getting proper response form local exchange team also, they are lest least bothered.

Very openly they asking to disconnect the bb connection and go for other service.


சூரியா ரா

Jun 13

To surya, dttcbg, kpradhani223, appellateautho., dgmnwose
Hi sir,

Can you please look in to this issue, which is repeating each month and we not getting permanent solution till now,

And we have asked for rebate, even that also not got still..

When there is no bb service then we should not been charge for bb monthly rent... request you to look on rebate part also

Thanks
Suriya
சூரியா ரா

7:56 pm (23 hours ago)

To surya, dttcbg, kpradhani223, appellateautho., dgmnwose
Hi sir,

Can you let us know when rebate going to be given, there is no proper service and still bb is dead but we getting bill on time.

Till cable fault not rectified, exchange team saying go for other service and disconnect bsnl, does really bsnl care about there customer and improve the server to customer.

If copper contract no more then bsnl should get those replace with fc, you can't ask customer to disconnect the bsnl service simply and charging month bill still when line having issue..

We had almost a month bb line dead, but still we getting bill how come this getting generated when service is dead..

Kindly look on this issue and need your support to get better service

Thanks
Suriya
[protected]

I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is [protected]
e-mail [protected]@gmail.com

The landline gets dead every now and then. got a new high speed broadband and the office said that broadband will work even when phone doesn't. just after 2 -3 days of taking the broadband connection. both broadband and landline are dead. have complained online, over phone and to gm office as well, but no action till date and it has already been 4 days.

I think if bsnl can not deliver service, it should stop providing service. why should someone pay for broadband if it will be dead for half of the time.

Landline number : 2221561
Contact number: [protected]

I am in roaming at lucknow up. i have recharge my mob no - [protected] with plan but data is not coming to my phone. i have checked all setting, everything is ok. wheras internet is coming on other roaming sim of west bangal circle. but i don't know why this punjab circle is giving internet in lucknow. same problem was happened two year back but it was resolved within two days. but now it's been more than five days, but no improvement till days.
I have registered online complaint also on 10th july 16 but still no response from bsnl punjab circle chandigarh district.

Sir my Bsnl mob. No -[protected]
Verification ho gya h lekin. Incoming call to aarhi h lekin outgoing call nhi aarhi h.sir is problem ka solution kar dijiye plz sir.

I want to deactive all my hungama services. My landline no is[protected]

Sir,

I have mistakenly done recharge to the wrong number [protected]. could you please unload those amount from that number and reload to my number bsnl (karnataka) [protected]. please help me.

My number:[protected]
Wrong number: [protected]
Recharge amt:158
Transaction details-used sbi debit card using paytm portal
Paytm transaction no - [protected]
Banktransaction id: pos[protected]
Transaction date:[protected]
Amount: 158.00
Phone no: [protected]

As i have talked to another bsnl costumer for 12 min without any reasons bsnl had deducted rs.150.300 after that i searched for an hour to call customer care but there is no proper customer care number... after a long time customer care service men answered and he didnt gave answers to my questions so i request you to solve my problem and let them, does not to do this again

Name: k. rajagopalan
Bsnl account no: [protected]
Bill date: 06/07/2016
Amount : rs.249 towards hungama movies on demand and rs.170 towards hungama music on demannd
I wish to deactivate the hungama movies on demand and hungama music on demand with immediate effect as i have never subscribed for the same. my telephone number is :[protected] i hope that my problem will be resolved with this complaint.

Hi,

This is regarding payment issue that i am facing for the application of bsnl post of junior engineer (je), (esrtwhile tta).
My register number is 626772.
The application fee for this post is rs.[protected] including the service charge).
While registration i paid the fee first using my debit card, and it showed me transaction failure. again i paid using my netbanking site and both time my account was debited with rs.1000+service charge and in total i paid around 2050. but still in the site it is showing (attached image) that i have not paid the fee. i got the mail from the payment gateway for the fee payment i. e. atom that the have received both times the amount that i remitted for this exam (mails attached), along with the merchant reference number.

But in the application site nowhere it is shown as fee remitted and i lost my rs.2000.

So i request to take necessary action to accept my fee remitted in the applicant site and to refund the extra 1000 that i have remitted.

Regards,
Manu george

I lost my mobile along with sim. the number is [protected]. the FIR has been lodged.please do the needful to block the sim
e.a.p.s.sastry
alternate number [protected]

Dear sir,

I want to unsubscribe bsnl hungama. And the activation was started for bsnl hungma plan from 26.05.16 and assure that i have not taken even a single trial from the start date itself.
Since i am not interested in this plan, kindly deactivate or unsubscribe this from my landline number[protected].

With kind regards,

Vaishak c

Deactivation of games on demand, movie on demand

I have bsnl land line phone no[protected], account no.[protected].in the last bill i. e. for june 2016 rs.192 have been added in my bill whose invoice number is [protected] under adjustments for games on demand, movie on demand demand by m/s hunganma. i have never subscribed
These services and request you to please unsubscribe the same & refund the amount deducted.

Dear sir,
We use landline no. of bsnl[protected]. this no. is regd. to pioneer computronix pvt. ltd. located at a-181, sec 63, noida. on this number the outgoing calls are not in service. we calls many times to customer care and in nearest telephone exchange office. on customer care says that this query will resolve by your nearest bsnl telephone exchange, so therefore you contact to bsnl telephone exchange.in telephone exchange but they dont pick up the phone. when sometime person pickup the phone so that he say "try another no."and another no. not picked up. they are not responding after giving the theat of consumer forum complaint helpline. so please sir/mam take an action and resolve my problem

Bsnl sim lost/stolen — to block the sim card

Sadaqat ali

I lost my mobile handset alongwith my sim card at new delhi railway station. my mobile no. was [protected]. i want to block the sim card so that no one mis use it. but the bsnl officials say they require a copy of fir. only for blocking a sim card, fir should not be insisted upon. i request the bsnl to block my sim immediately.
My temporary mobile no. is. [protected]