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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Mar 29, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 28

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M
Meet kacha
from Morbi, Gujarat
Jul 16, 2022
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Address: Morbi Gujarat

सरकार बात 5G की कर रही हे पर गुजरात में बीएसएनएल 4G स्पीड मे भी असमर्थ है.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    G
    Gaijeeva
    Jul 16, 2022
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    I have tried to generate UPC number 5
    10 times, but every time getting below message

    UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

    I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? but got reply to email.. I have emailed and waited 60 hours no reply came.. and then again when I called they asked me to email again. Its been 12 hours again still no reply.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      E
      Ekaanshpant
      from Agra, Uttar Pradesh
      Jul 14, 2022
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      Bad Ping Issues with the Valorant Mumbai servers IP: 99.83.136.104 and 75.2.66.166

      Address: Air Force Station Kheria, Agra

      75.2.66.166
      99.83.136.104
      These are the servers which are having a bad and fluctuating ling constantly with BSNL fibre.
      I've tried multiple dns servers and tried fixing the problem in multiple ways but it's still there. Can the routing to these servers please be fixed by the ISP BSNL from their sides as fast as possible....
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      A
      A_m_r_u
      Jul 13, 2022
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      I did a recharge of Rs.197 for my SIM on 9th June. Till now, the recharge hasn't got reflected for my SIM, though the money has been deducted. Reached out to BSNL multiple times, but didn't get any satisfactory response.

      Request to either process the recharge or refund the amount.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Jul 23, 2022
      Updated by A_m_r_u
      Dear Concerned,

      Kindly look in to the matter as it has been more than a week and I haven't heard anything back from you.
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        P
        Paraneetharan Jayaraj
        Jul 12, 2022
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        Address: 249, THIRD CROSS STREET, SUNDARAM PILLAI NAGAR, TONDIARPET
        Website: bsnl

        My bsnl land line no.[protected].
        My bsnl account no. [protected].
        My bsnl land line was surrendered on 15 march 2022.
        Till now i had not received the security deposit.
        Paraneetharan
        [protected]
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          sagarmunot
          from Ahmednagar, Maharashtra
          Jul 12, 2022
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          Address: Anand Bungalow, Near Borkar Hospital, Vinayaknagar Nagar Pune Road, Ahmednagar 414001

          Dear Sir/Madam

          There is a pole just in front of our gate & is causing inconvenience to us request you to please shift the same we can suggest the place just closeby.

          The address is as follows,

          Anand Bungalow, Near Borkar Hospital, Vinayaknagar
          Nagar Pune Road, Ahmednagar
          414001

          Thanks

          Sagar Munot
          [protected]
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            N
            Naruto taku
            from Vadodara, Gujarat
            Jul 12, 2022
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            I have done Stv298 recharge through Paytm which was shown successful but I have yet to receive any benefits.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              A
              arunjaiswal189@gmail
              Jul 11, 2022
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              My name is arun and i have purchased sim from BSNL employee for 160 Rupees, i have ported my number so he taken 110 recharge amount and 50 rupees for sim card. But sim not activated as he said pic is not properly coming while KYC.
              He said he will do KYC again then he said you have to pay amount again.
              So every time he is asking money from me without activating Sim card.
              His no is [protected], this person is now selling BSNL sim from his stall in Bank Colony Bachan Singh Nagar Haibowal Kalan Ludhiana
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                A
                arunjaiswal189@gmail
                Jul 11, 2022
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                Address: BSNL

                My name is arun and i have purchased sim from BSNL employee for 160 Rupees, i have ported my number so he taken 110 recharge amount and 50 rupees for sim card. But sim not activated as he said pic is not properly coming while KYC.
                He said he will do KYC again then he said you have to pay amount again.
                So every time he is asking money from me without activating Sim card.
                His no is [protected]
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  N
                  nirajmech
                  from Hyderabad, Telangana
                  Jul 11, 2022
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                  Address: BSL CSC Tolichowki Hyderabad Telangana
                  Website: www.bsnl.co.in

                  I had requested to the BSNL Toli Chowki-Hyderabad Telangana Customer Service Centre to Ms. Anusha ([protected]) on June 20, 2022 for shifting my Landline connection to a new address. The case has been handed over to their technician Mr. Janardan who has given the responsibility to an outsourced company agent Ahmed. They both are saying that a long cable of 8 m is needed to connect my phone and broadband to my new address. However, they are refusing to get and provide new cable even when I am willing to pay for the same. All three of them are delaying it by saying it would take time, getting cable is very difficult rains are going on and several other unreasonable excuses to not do it. Ms. Anusha CRO is also not cooperating by washing away her hands by putting it on Janardan and field executives. Please take a strict cognizance of all three of them as all three of them are harassing me by delaying my request and not responding properly and help me in getting this connection at the earliest immediately and urgently.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    D
                    divyagoel77
                    from Dhanbad, Jharkhand
                    Jul 11, 2022
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                    Getting the message "UPC cannot be generated due to payments outstanding. Please contact your service provider for further assistance." even though there is no payment outstanding.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      K
                      Kavya Subramanian
                      Jul 10, 2022
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                      Payment successfully. But recharge not done

                      Hi Team, My current pack got expired and tried to recharge via Mobiwik with pacakge 399. Payment was successfully but recharge was not done.
                      Check this Oder id: MBK[protected]
                      Operator id [protected] for more details.
                      Please make my recharge done or refund my amount asap Will attach the screenshots for reference....
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                      B
                      Bhawani51
                      Jul 8, 2022
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                      Address: Vijaynagar Gujarat

                      We don't have network from last 03days in our are ( Vijay nagar Gujarat).
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        N
                        nivedillier
                        Jul 8, 2022
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                        Address: Burdwan

                        Purchased a prepaid basnl sim from bsnl office burdwan today also recharged today with ₹107. Called customer care bsnl, they said the sim has been purchased a year ago. Also the recharge will end within 5 days from today...help
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          L
                          logashri
                          from COIMBATORE, Tamil Nadu
                          Jul 7, 2022
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                          Address: coimbatore
                          Website: BSNL

                          I surrendered my land line connection on 20/12/2021.till date i am not getting any refund
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            logashri
                            from COIMBATORE, Tamil Nadu
                            Jul 7, 2022
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                            Address: COIMBATORE
                            Website: bsnl

                            I already surrendered my land line connection on 20/12/2021.till date i am not getting any refund.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              B
                              Bssarma
                              from Kakinada, Andhra Pradesh
                              Jul 7, 2022
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                              Address: BSNLAP

                              Phone no. [protected].BSNL Pre paid Mobile. Recharge On8/6/22.Recharge amt Rs. 797/, paid bySBI twice. One recharge activated. Payment via Bsnl Billdesk vide PGSM[protected], transaction videWT[protected]BSNLPRE., &2) PGSM[protected], transaction videWT[protected]BSNLPRE. Only one recharge activated. Samecomplaint registered early on2/7/22.One recharge amt to be paid back.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                S
                                Shalvin Santhosh
                                Jul 7, 2022
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                                I paid rs.529 for my broadband bill through google pay( Federal Bsnl Payments).
                                The money was successfully debited but i didn't get any recharge successfull message or receipts.when i gone back to check the site which i was paying, the site was unreachable.so i refreshed then it says me to pay once more.i need immediate action on my problem.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Jul 07, 2022
                                Updated by Shalvin Santhosh
                                This is the receipt i did from the google pay

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                                  E
                                  erndmkhan
                                  from Khargone, Madhya Pradesh
                                  Jul 6, 2022
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                                  Dear sir/ madam,
                                  It may be mentioned you that bsnl tower has been installed in our building (Shahpura, IN front of Bharath petroleum Khargone Sanawad road, Gogawan 451335). dist. khargone.
                                  The monthly rent is due since November, 2017.
                                  It is requested that payment be initiate at early.
                                  It may be noted that all particulars like bank account details etc related to payment has been submitted.
                                  Thanks and regards,
                                  Siddik Ahmad and Rahisa mustak
                                  (Secretary)
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    M
                                    Modi Harshal
                                    from Valsad, Gujarat
                                    Jul 5, 2022
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                                    Hello sir!!...
                                    I am Rahul Berani...
                                    I Bought connection[protected]
                                    Broadband from BSNL...
                                    I have paid 1500/- to local vendor...for new machine and wiring...but they didn't installed new machine and wiring...now I have been facing connection drops issues in connection...so i shared screenshots with the vendors and RATIRAM Meena (BSNL)...but no resolution... RATIRAM head of BSNL...is very rude in talking with customer... telling that who gave you Medical degree...you are complaining like para medical...he lied also"your connection is used by 12 users that's why connection drops as per vendor"...so i contacted vendor...but he told "i have never said about 12 users and I have recording of that..."second thing due to old machine and wiring i am having Complain of connection drops...i have complained to DGM in written also...but no resolution... please help...
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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