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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
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6087
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 28

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B
Bssarma
from Kakinada, Andhra Pradesh
Jul 2, 2022
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Refund of recharge amount. Of aborted transaction

Address:BSNL AP

On 8/6/22, I recharged prepaid mobile of no. [protected]with Re797/@12:21:05 PMRefNoPGSM[protected]. Recd. the message that the recharge is successful &data activated. At the same time, there is a service message that the transaction is aborted. The amount was deducted vide SBIPGWT[protected]BSNLPRE. This online payment is through BSNL BiillDesk. As the transaction is aborted, I did the recharge again on 8/6/[protected]@12:34:03PMRefNo.PGSM[protected],...
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N
nirajmech
from Hyderabad, Telangana
Jul 2, 2022
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Broadband and Landline Shifting of connection

Address:Customer Service Centre Tolichowki Hyderabad Telangana

I had submitted a duly filled in application with address proof to the Toli Chowki-Hyderabad Telangana Customer Service Centre to Ms. Anusha ([protected] and [protected]) for shifting of my Landline and Broadband connection ([protected]) on June 20, 2022 to a new address. However, neither the office has processed my application till date and responded properly nor their technician Mr. Janardan-[protected] takes any calls. The technician has...
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B
baccho ke Notes
Jul 1, 2022
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Data/network

Address:17 a Siddharth Nagar daheli sujanpur Kanpur

Whenever I am Using this Bsnl 3g Sim Facing worst Internet Speed no action taken after so much complaints .. Facing Network, calling and internet speed problem in my area up east near shyam nagar .. facing worst Internet Speed In My Area No Action Has Been Taken After So Much Complaints..
[protected]...
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A
abhi201A
from Gwalior, Madhya Pradesh
Jul 1, 2022
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Land line security deposit not refunded

Address:F-26 Gandhi Nagar Gwalior

Sir,

A few years ago, I installed a landline connection No.[protected]. I met Mr. Chaturvedi (Tel[protected], an officer of bsnl Gwalior who said that your bank account will be credited within three months. I have submitted all the relevant papers to his LDC on 7th March 2022 . All the relevant acknowledgments are with me. Last bill of Rs 90/- also deposited on[protected]. On reminding him, he said " आपकी समस्या...
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R
Rahul11352887
Jun 30, 2022
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Slow internet

Address:Gtb nagar kharar 140301

I am facing very slow internet speed in kharar Punjab...
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N
Nayeef A.P
Jun 30, 2022
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Call breaking/cracking

When in a call, the other party cannot hear our voice clearly, it's breaking, even in full network...
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N
Nnp3112
Jun 29, 2022
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For call barring password

Address:At post Rajuri, Tal phaltan District Satara 415523

Dear sir
i am using BSNL post paid mobile connection. i want call barring four digit password for active call barring facility. plz. tell me how can i get it...
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A
Anshuman555
from Varanasi, Uttar Pradesh
Jun 28, 2022
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Auto renewal of recharge regardless of any permission.

I live in Varanasi(U.P.) my father is using bsnl service since 2000 and it's my pleasure to have such a great experience till 2021 when my father recharged for first time(before then we were doing top-ups only) and then every month they started auto deduction of money to recharge the plan of 107 even after talking a lot to customer service they just gave me the reason that they couldn't do anything regardless of this you must recharge before...
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P
pavithira99
from Salem, Tamil Nadu
Jun 28, 2022
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Recharge amount deducted but recharge failed

I recharged my father's bsnl number for rs.197/- today (28/6/2022) through the bsnl website (https://portal.bsnl.in/myportal/quickrecharge.do). The amount was paid using gpay upi. The amount of rs 197 was deducted but the website shows recharge failed. Requesting a refund immediately....
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A
akr21
Jun 28, 2022
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Bill Amount Debited but showing not paid

Made a payment using Google Pay to BSNL on 28-6-22. The amount of 400 Rs was deducted, but the bill payment showed failed. Please refund this amount asap.
UPI Transaction ID:[protected]
Paid to: Bsnl Landline Cf M1 paytm[protected]@paytm
UPI ID: [protected]@oksbi...
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I
i_ShahbazKhan
Jun 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Haven't Received My UPC No. Till Now!

Hey,
I want to port my no. but keep getting the same following message from bsnl in connection with mnp.

Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. 92xxxxxxx could not be processed. Please retry after some time.

Contacted customer care. The reply is wait for 24 hours or 2days. After 5 days I'm writing this...
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I
ISHWAR TANDON
Jun 26, 2022
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Request of UPC could not be processed.

I have tried to generate UPC number 2 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.

I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? But no...
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C
CHITRESH SONI
Jun 26, 2022
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UPC CODE not processed

I have tried to generate UPC number 7 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.

I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? but got...
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A
Apuj
Jun 26, 2022
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Unable to port my bsnl sim

I am trying to port my bsnl sim but unable to port. There's come a reply that (UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.)
So please help.
Mob-[protected]...
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V
voidviking
Jun 26, 2022
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Not processing my port out request

I have been trying to get UPC code to port out my mobile number [protected] from BSNL to some other operator. I have sent multiple request messages but I did not receive my UPC code instead I got "Request for UPC for your mobile [protected] could not be processed. Please retry after some time". after waiting multiple times and retrying, there is no UPC code yet

I have sent SMS so many times that my account account ballace has...
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L
Lesson Learnt
from Ernakulam, Kerala
Jun 24, 2022
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Inactive SIM UPI recharge

Address:BSNL Kerala

I have lost money earlier due to UPI recharge payment, this week also same case money deducted from my Canara Bank account through UPI payment, I approached BSNL Customer care, they assured that money will be reverted to my account in one week time
Lesson learnt:
*NEVER DO DIGITAL PAYMENT IF YOUR SIM is INACTIVE STATUS*
Waiting for my to return to my account...
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Address:Ahmedabad, Gujarat

I am having BSNL broadband since almost 4 years. Since February it's not working properly and even after repeated complain it is not getting resolved.
Name: Mitesh Goswami
Address: Near BHAIRAVNATH MANDIR,
BHAIRAVNATH road,
Maninagar, Ahmedabad-380008.
BSNL number : [protected].
Account number: [protected]....
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I
Iswarya Kadayam
from Tenkasi, Tamil Nadu
Jun 24, 2022
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Bill payment is not generated yet. Our broadband connection is also not working.

Hi there,
We made our BSNL LANDLINE bill payment on 22nd June, 2022. But the payment bill is not generated yet. We are unable to use our BSNL service including broadband connection. Kindly look into the matter.
Thank you....
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L
LUCKY SRINU
Jun 23, 2022
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UPC code is Delayed

Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time....
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S
siva ultimate
from Gurgaon, Haryana
Jun 23, 2022
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MNP issue with BSNL

Address:29,Raja Muthiah Nagar,, Thomas Street, Bypass Road

Sir, I am trying to change my Bsnl prepaid to Jio via sms port 1900 option. But I couldn't do so. When enquired, BSNL employee told me to recharge for Rs. 153. In spite of that recharge also unable to do MNP. I think BSNL is not allowing customers to jump over to other networks. I kindly request you to take action against this issue. Thank you.

Siva
Bsnl number : [protected]...
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