Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My father sh. Janak raj sharma had submitted request for disconnecfion of bsnl landline no.[protected] more than two and half years ago in bsbl office at batala city. The landline no. Was than disconnected, but the bsnl security deposited had still not been refunded. Security was 2000. Kindly help in refund of bsnlsecurity with intrest till the security was deposited on our address of batala city which was already in record of bsnl company.br...

Land Line and BB[protected] both are completely out of order since 26th may 2016
Description:

This is to bring to your notice

After doing complain one after one it is getting closed without getting resolved.

We have done 2 complain below are the details vide ref no
[protected] Dtd 26th May 2016
[protected] Dtd 31th May2016

But still the problem persists.br...

Due to carelessness of assistant manager of bsnl office from Bharatpur region several problems suffered by the locals and officials of BARODA RAJASTHAN SHETRIYA GRAMIN BANK DEEG RAJASTHAN. There are some issues with bsnl connection in DEEG NAGAR BHARATPUR in RAJASTHAN region. Due to lack of facilities there were some issues in carry out the scehemes offered by government and prime minister such as bank transaction, atm, Jan dhan yojna, lpg...

The phone line is not working for the past 4 days.Inspite of several complaints to customer care no progress. We are unable to use the landline or broad band services. Every time you call the customer care, they say the call is still open and will be resolved soon. Complaining to se also has no progress so far.

Very very bad and pathetic service from bsnl.

Never go in for bsnl landline or broad band — it is...

M/s bsnl has erected tower in our premisses in majhaulia village, bisai patti, anchal - haya ghat, darbhanga bihar without our permission.
After eight years and nos of complains made by us, they have declared that they have occupied 1250 sqft for which they will pay the rent @ rs 1/- per sqft.
It is to bring in your kind notice that m/s bsnl is paying rent @ rs6/- per sqft in manigachi area in darbhanga itself which is more...

3g services are not provided in my area, bsnl network services are poor, calls are disconnectng, calls are dropping, the mobile number is [protected], i have raised a complaint to the bsnl toll-free number customer care number for my issue, no use of it, personally i have visited the nearest bsnl office stating my problem, who is there to hear my issue?, the only excuse i am getting from bsnl people that the 3g services will be available...

Guys i am maintaing bsnl land line phone for the past 15 years or so.
The bill whichi have received bearing bill no[protected]/may/2016 for rs1968/- an amount of rs1089/- were charged extra. Later i came to know that it is bsnl hungama charges for whic i have never subscribed or asked for.
The site i have neither ever used this site nor i have any interest to go for it.
Hence i request the concerned to deactive the bsnl...

Sir,
I am purchased a bsnl evdo prepaid connection.No.[protected] from bsnl roorkee exchange, that is stopped without inform to customers. they are says" we are stopped EVDO service in roorkee". I have balance Rs 1200 in that prepaid sim. that is lapsed. and bsnl exchange we are unable to refund your money.please refund or refund procedure me.thanks
Suresh PS
my mobile no. is [protected]...

There are reports about bsnl personnels modifying the broadband
plans themselves of the customers without their written consent and
request duly signed.Their act is a gross violation of rules and proce-
-dures, that qualifies for a criminal offence.A couple of times, I too, had
a message from bsnl saying that my request for modification in the
BB plan was under consideration and to the truth, I have had...

Sir, the mobile no is wrongly entered as [protected] instead of [protected] by mistake and the message received is Rs 220/- Recharge failed for [protected] we added 220 points to ezwallet balance. the recharge was done on 28-4-206. hence i request u sir to transfer the same 220 points to my bsnl mobilne no [protected] or [protected]

thanking u waiting for early action

sd/ dvs murty...

Sir,

The hungama games and movies activated on my bsnl number[protected].
From the hungama customer care called to my landline number and offered free of service like movies, songs, videos. My younger sister attended and she thinks free service, but when the broadband bill came additional charges of Rs 410 added. I tried to contact bdnl, but no responses i got.
Kindly take action to stop the hungama service,...

One day i received a phone call from bsnl-hungama regarding the free services of hungama, they said if i provide my e-mail id and phone number i will get a login id and password which will give access to hungama website free of cost and they said if i like their service i can subscribe to them if i dont subscribe no charges will be charged.. I didnt subscribed to any of their services but i got charges inr 489.00 in april 2016 bill please...

I am a resident of ashok nagar, chennai-83 and i have had enough
Bitter experiences with the officials of the exchange at k. K. Nagar,
Chennai. One has to run from pillar to post to address one's grievances
And there is no proper guidance or help for the poor customers. All the
Taff members seem to tend to parry their responsibilities. If one
Goes to a particular counter, the official there simply directs...

I have a bsnl broadband connection. Of late, whenever i switch on my modem and type in an url, i am redirected to mail. Bsnl.In website which is advertising bsnl email services and several other private commercial products. This is causing lot of nuisance. Further, i am experiencing frequent breakdown of broadband service and at every restoration of service the same mail. Bsnl.In is forced upon me.

The matter was reported by...

I am using BSNL landline broadband from 5-6 months. It was working fine but not fully. But from past 1 month its not working a little bit and its due to some electricity issue. I registered complaint in BSNL office but they don't know any solution about it. They're saying that this problem is in line somewhere underground and we can't solve it. I registered many complaints online in Ncdr portal but nothing happened. Is this really a problem...

On paytm website bsnl have mentioned in full talktime and special offers that they are offering 200 full talk time on 200 rechrge but when I actually recharged it, I got a balance of 189 only, when I called bsnl they said that they dont have any such offer that means they are not updating their data on websites and providing misleading information to customers....

I have availed broadband HUNGAMA PACK connection in bsnl. my landline number is [protected]. I have not subscribed for the games on download but a sum of Rs.410 has been unnecessarily included in my bills. I never expected this from an government organization. Without my consent through phone the subsciption has been done. Your people simply spoke to us about the kindly decativate the plan immediately. i expect that the next month bill should...

Dear sir,
My complaint id is [protected] dated[protected]. Every time enquiry for complaint is done they give the esclated ids [protected] dated[protected] and other is [protected] dated[protected].
Every time it is been told that the complaint will be resolved with in 24-48 working hours but no action is taken as yet, and the complaint attendants are so arrogant and misbehaving that cannot be told...

I am using bsnl landline & broad bank service. I am not receiving the monthly bill issued by bsnl. Every month i have to request bsnl at their local office for bill and they issue me duplicate bill without any details. This duplicate bill is not valid in my company for getting reimbursement as it is a state govt. Company. I have been requested to customer care to drop me email of bill but they only can give me amount to pay but not the bill....

Amazing way of looting the customer. without even informing us you guys will subscribe and bill us aaround 500 rs. every month. Do we think we are fools here to bear such a cost. Heights of cheapness. My landline no. is[protected]pls deactivate immediately and adjust in the bill with immediately effect or else i have to file a complaint to the consumer forum....