Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Address: Dakshina Kannada, Karnataka, 574227

Our central minister Nirmala seetharaman yesterday visited Mangalore and said that central government has provided broadband cables all over Dakshina Kannada district. But I have raised request for a new broadband connection almost six months back and still did not get the connection. The bsnl officers say that there is no cable allotted in Mangalore by the central government. Now who is responsible for pathetic service to a customer like me!...

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Address: 411013

Website: bsnl.in

Hi,

I am using BSNL services since many years and have been using an internet plan of around 800. every month I get a good speed of 2MBPS+. This speed is available till a limit, post which I had to topup with a certain amount to increase the speed. I do this every month. Last month that is in the month of May BSNL has charged me twice for the topup and my internet speed never increased. It was running at 256kbps. On contacting BSNL they say that your plan provides only 256kbps speed for the entire month irrespective of topups.

If thats the case how it worked every month. I tried contacting BSNL customer care several times but after few minutes of communication the call always gets disconnected. Also they are telling me to go to the BSNL office for this issue. Why cant it be done through customer care.

I need a refund of the topups as inspite of doing a topup I never got my speed increased.

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A

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from Gurgaon, Haryana

Sep 26, 2016

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Address: 123103

Dear sir,

I am port my relience no-[protected] into bsnl no on 31.05.2016. I submit my id & photo in bsnl office in rewari & also deposite 20 rs. Bsnl officer handover a sim whoes no is[protected]. Till date this sim is not working. Please active my no.

Regards,

Surender singh
Vpo-khol
Rewari, 123103
Mobile-[protected], [protected]

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Address: Jabalpur, Madhya Pradesh, 482002

Website: BSNL

I would to complain about the unnecessary extra charges in my internet bill for the service the didn't activated.
Kindly deactivate the Hungama service- BSNL from my internet plan ASAP. I don't want to avail this service in my plan so, please deactivate it from now on and I am not going to pay any extra amount further.

Thanks,
Customer name -L.K. Gupta
Contact no.- [protected]

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Address: 123103

Dear sir,

I have a mobile no-[protected]. My mobile no had been disconnected by bsnl dated on[protected] due to unknown reason.In this mobile no i have balance approxe rs.27 & validity till nov-2016. I contentious use my this no. I also visit bsnl exchange rewari 3time. But no response from bsnl office. I also logged a complaint on website on 04.06.2016. My complaint no is 2f04457532. Please check & resolve my problem as soon as possible. My alternate no is [protected].

Regards,
Devender singh
[protected]
Alternate no-[protected]

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Address: Panipat, Haryana, 132140

Dear sir,
My land line number is[protected]panipat-haryana)
My bsnl broadband is not giving enough speed and disconnects frequently since last one month. It has been complained in local office but they say it can not be improved.
Please do something.
Name: Chirag G. Chudasama
Address: OHS-39, Saraswati Hostel, Panipat Refinery Township,
Panipat, Haryana-132140

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Address: Indore, Madhya Pradesh, 452016

Bharat sanchar nigam limited
indore telecom district

my cust id: [protected]
acc no: [protected]

complaint issue: my telephone and broadband connection have been off for more than 3 months now but despite repeated complaints there has not been any solution.
I registered the complaint with bsnl numerous times and every time the automated response says out my complaint number and that technical work in progress.
However i have been recieving bills for all these times with the last bill generated on 04.06.2016. Do i have to still pay ????
is bsnl providing me any service for which i have to pay ????
kindly resolve the issue. I am a software engineer and my work "sadly depends on internet". Isn't 3 months a lot of time???
thanks

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Address: 411021

Website: BB Service is inactive.

I had raised a request on 1st of June 2016 (morning) to transfer my land line[protected]. BSNL linesman did the changes on 2nd of June and informed us that the connection (landline and broadband) would be activated by same day evening. However, it is 4 days since then and the line is yet to be activated. I have made several calls and they keep dodging us without any single point of ownership.

Please note that I have availed high end services from you and your inability to provide me service is causing immense loss to me. Kindly activate this at the earliest and ensure I your bill takes care of this lapse from your side.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Iam meena devi, y-171a sector-12 noida and my landline number is[protected] which is not working last 1 year. And we are lounge more complaints but bsnl department is not hearing my complaint and not resolve my problem. My complaint number is[protected]. Please suggest what can i do. Who's person resolved my problem...
Request the concerned department to take proactive action & help resolve the issue.

Thanks
Meena devi
[protected]

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Address: Gorakhpur, Uttar Pradesh, 273008

From december my landline is not working properly. in march to april it works for only 10 to 12 days. the online booking for complaint on 198 doesn't work on my phone. i had complained for it to the GM, SDEO AND JTEO gorakhpur but nobody works on this complaints and also tried to unlisten to my complaint. from 4th may 2016 the wire was cut due to road constuction work and till now it is not issued by them and nor it is reconnected. the bill is paid on monthly basis and no rebate is given for any day although the application was given 1 month earlier. now again bill has came but the phone still not working.

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Address: Farrukhabad, Uttar Pradesh, 205302

Website: bsnl

Sir it is very long time since nibkarori bsnl mobile tower which was installed near to hanuman mandir is not in operation. We hardly get any signal on bsnl mobiles/sim cards. Earlier when we contacted the operator he was complaining of shortage of diesel. The connection for power supply was through the temple. Now it is removed for un certain reasons.

Pl re start the mobile service which is hampered/stopped for want of effective transmission system.

Regards
Gyanendra kumar

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Address: Hoshiarpur, Punjab, 146001

Website: www.bsnl.co.in

I am sujit kumar gupta serving in border security force at hoshiarpur punjab .I am not using bsnl broad band service since 29th january 2019.Before this date i was using bsnl broad band service and on 29th january 2016 i was disconnect bsnl broad band service but after disconnection bsnl generate bill every month. I contect bsnl department but they says that you are not disconnect bsnl land line .You are disconnect only broadband service not land line service but when i take new connection that time i fillup only for broadband connection not for land line service and presently land line service not activated nither use this service.Please solve my complaint

Jun 5, 2016

Complaint marked as Resolved

COMPLAINT ME 29TH JANUARY 2019 DIYA GAYA HAI BUT 2019 MISPRINT HO GAYA HAI .2019 KI JAGAH 2016 HOGA

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Address: Ajmer, Rajasthan, 305901

Website: www.bsnl.co.in

My name is gopal kishan and i have a bsnl broadband connection. Last few days my broadband is not working properly. I was registered my complaint to the customer care on 27 may. Till now no action taken by the bsnl. I complaint daily to the customer care. They are always give me 24hrs time to repair it. But no further information provided my complaint information by bsnl. Please repair my broadband connection.
My bsnl broadband no. Is[protected]
My alternate mobile no. Is [protected]

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Address: Jaipur, Rajasthan, 302001

Website: selfcare.sdc.bsnl.co.in

I am having bsnl broadband service on number [protected]... But, having a problem as i had lost my user id and password of (Self care.In to check internet usage).. Also tried to reset the passord but nothing happened. And had complaint bsnl regarding this.. But they r not responding to my complaint.. Kindly do the needful.. N let me know it on [protected]@gmail.com

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Address: Gurdaspur, Punjab, 143505

Website: BSNL.COM

My father sh. Janak raj sharma had submitted request for disconnecfion of bsnl landline no.[protected] more than two and half years ago in bsbl office at batala city. The landline no. Was than disconnected, but the bsnl security deposited had still not been refunded. Security was 2000. Kindly help in refund of bsnlsecurity with intrest till the security was deposited on our address of batala city which was already in record of bsnl company.
Contact no. Of my father is [protected].

Thanks and regards,
Amardeep s/o sh. Janak raj sharma
Mob.[protected]

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Address: Patna, Bihar, 800001

Land Line and BB[protected] both are completely out of order since 26th may 2016
Description:

This is to bring to your notice

After doing complain one after one it is getting closed without getting resolved.

We have done 2 complain below are the details vide ref no
[protected] Dtd 26th May 2016
[protected] Dtd 31th May2016

But still the problem persists.

Just let me know how long we need to wait to get the problem resolved.

Regards
Navin

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Address: Bharatpur, Rajasthan, 321203

Website: Bsnl.co.in

Due to carelessness of assistant manager of bsnl office from Bharatpur region several problems suffered by the locals and officials of BARODA RAJASTHAN SHETRIYA GRAMIN BANK DEEG RAJASTHAN. There are some issues with bsnl connection in DEEG NAGAR BHARATPUR in RAJASTHAN region. Due to lack of facilities there were some issues in carry out the scehemes offered by government and prime minister such as bank transaction, atm, Jan dhan yojna, lpg subsidy, nrega payment, insurance etc. Several complaints been sent to officials of Bsnl office regarding there connection issues but they didn't respond. THIS is assistant manager OF BRSG BANK deeg [protected] who told the officials of bsnl to take care of connection but no response received by them.

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Address: 641038

Website: bsnl.co.in

The phone line is not working for the past 4 days.Inspite of several complaints to customer care no progress. We are unable to use the landline or broad band services. Every time you call the customer care, they say the call is still open and will be resolved soon. Complaining to se also has no progress so far.

Very very bad and pathetic service from bsnl.

Never go in for bsnl landline or broad band — it is equally costly and they do not care for you when the line is not working or is poor. The response from them also is

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M/s bsnl has erected tower in our premisses in majhaulia village, bisai patti, anchal - haya ghat, darbhanga bihar without our permission.
After eight years and nos of complains made by us, they have declared that they have occupied 1250 sqft for which they will pay the rent @ rs 1/- per sqft.
It is to bring in your kind notice that m/s bsnl is paying rent @ rs6/- per sqft in manigachi area in darbhanga itself which is more rural area than mine.
Also without our consent m/s bsnl has continued to do the further construction activities (Transmissin line & tranformer erection) for which i have sent messages to mr. Ved prakash (Bsnl employee posted at darbhanga) well in advance to stop the job.
It is requested to take necessary action as per law.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

May 17, 2016

Updated by ajay 1974 M/s bsnl has erected tower in our premisses in majhaulia village, bisai patti, anchal - haya ghat, darbhanga bihar without our permission.
After eight years and nos of complains made by us, they have declared that they have occupied 1250 sqft for which they will pay the rent @ rs 1/- per sqft.
It is to bring in your kind notice that m/s bsnl is paying rent @ rs6/- per sqft in manigachi area in darbhanga itself which is more rural area than mine.
Also without our consent m/s bsnl has continued to do the further construction activities (Transmissin line & tranformer erection) for which i have sent messages to mr. Ved prakash (Bsnl employee posted at darbhanga) well in advance to stop the job.
It is requested to take necessary action as per law.

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Address: Pathanamthitta, Kerala, 691554

Website: BSNL

3g services are not provided in my area, bsnl network services are poor, calls are disconnectng, calls are dropping, the mobile number is [protected], i have raised a complaint to the bsnl toll-free number customer care number for my issue, no use of it, personally i have visited the nearest bsnl office stating my problem, who is there to hear my issue?, the only excuse i am getting from bsnl people that the 3g services will be available soon.

thanks and regards
jameson johnson

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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Bharat Sanchar Nigam [BSNL] reviews & complaints page 281

Not providing broadband cable since 6 months

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Charged extra for internet usage

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Port sim is not working

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Deactivation of hungama service bsnl

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Mobile no not working / disconnected

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Bsnl broadband is not working properly since last one month

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Broadband and landline connection off for 3 months but still getting bills

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Broadband service is inactive.

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Landline and whole bsnl department problem

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Landline service

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Nibkarori mobile tower inoperative since long

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Regarding bill generated when i am not using service of bsnl (Broad band)

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Broadband

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To get bsnl selfcare user id and password

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Security refund not received

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Landline & broadband down since 26th may 2016

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Software Connection

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Landline / broad band

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No action has been taken so far since the last complain on 17-5-2016

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Poor network services

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