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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Aug 13, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 281

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D
DevjeetA
from Kolkata, West Bengal
Aug 7, 2016
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Address: Kolkata, West Bengal, 700030
Website: www.bsnl.in

I have surrendered my bsnl phone[protected] and modem on 8th Feb 2016. Its been 6 months but I am yet to receive the security deposit amount.

Name of Subscriber : Devjeet Achari
Connection : CSP/GG/NOR/08-09/0457
Broadband : CSP/BB/HA/08-09/0457

I have acknowledgement from bsnl which i have attached. Please help as its been 6 months and I still haven't received Security deposit whereas BSNL claims that it should be resolved in 60 days from disconnection. I have all receipts that shows I paid :
BB Modem Security Deposit :[protected] for Rs 500
BB Security Deposit : 30-11-08 for Rs 750
Phone security deposit : 23-10-08 for Rs 500
One Time Charge Rs 500 on[protected]when I transferred phone and broadband to new address)
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Aug 27, 2016
Updated by DevjeetA
Hello, I'm yet to hear back from BSNL regarding this. Pls escalate.

Thanks,
Devjeet Achari
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    N
    nishuji
    from New Delhi, Delhi
    Aug 7, 2016
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    Address: 110085
    Website: www.externalbsnlexam.com/jettajul16/index.php

    I have paid rs 1008 by sbi atm card for the bsnl tta exam on dated 7 august, 2016 and the payment gateway atom will showing the payment is unsuccessful because of broken link but the amount of rs 1008 is debited from our bank account we received a message from the bank account. and atom payment gateway saying if payment is debited than it will be refunded within 7 days. This is totally fraud from bsnl because they have already stated on the payment page that any amount deposit cannot be refunded. All you guys please raise your voice against this BSNL Fraud.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Aug 03, 2016
    Mviji's response
    Please deactivate hungama movies from my Bsnl Landline No. [protected] as my children are school goers. They don't find time to watch the movies and moreover their studies are spoiled. So please deactivate hungama movies from my Bsnl landline no.[protected] at once.
    Deactivate the Hungama service from my BSNL landline no [protected]. My children are school goers. So they don't have time to watch the Hungama movies. Moreover their studies are getting spoiled. So please deactivate the Hungama service from my Bsnl Landline No. [protected]
    I have property for Installing the BSNL mobile tower
    Name-Sudhanshu kumar

    Vill-Dhangarha
    post-Sarottar
    Dist-East champaran
    Bihar
    Pin-845423
    Mobile-[protected]
    Re landline No. [protected].
    Please correct name spelling from Sandeep SachEdeva to Sandeep Sachdeva
    thanks
    Sandeep Sachdeva
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      gogy
      from Hamirpur, Himachal Pradesh
      Aug 7, 2016
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      Address: Yamuna Nagar, Haryana

      Pl, change caller tune in my mobile no [protected], song (kho na baithan)
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        N
        nand kishore murari
        from Pudur, Tamil Nadu
        Aug 7, 2016
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        Address: Visakhapatnam, Andhra Pradesh, 530005

        I switched on bsnl no gprs for around 10 mins with no auto download option at around 1700 hrs on 07 aug 16. But still 40 mb from my net plan and ₹60 from my main balance were deducted. The customer care executive cited usage of 61 mb data in 523 secs. What a joke. I didn't download anything and 61 mb used.. Moreover from when bsnl started having such great speed..
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        From today morning onwards there is no signal for BSNL in my mobile. My mobile no is [protected], I am staying in electronic city. Please do the needful
        We have a BSNL land line phone connection and that has gone dead since 29th of July. We are facing this situation very frequently for some more days, but now it is completely dead since 29.
        Our phone no. is [protected].
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          V
          vijay kanta
          from Chandigarh, Chandigarh
          Aug 7, 2016
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          Address: Gurdaspur, Punjab, 143519
          Website: bsnl

          I applied for surrendering bsnl landline no[protected] on[protected], till today refund of security is not received.
          I visited pthankot office many times personally, even gave complains at pathankot office (Complain no-238 dated[protected], 723 dated[protected] but of no use
          Please take action and inform me.
          Thanks
          Vijay kumar
          Mob no-[protected]
          Mailing address ;-vijay kumar (Teacher), jaswant rai street, dhariwal, pin-143519
          Email address:-mahajan. [protected]@gmail.Com
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          ping is not good by bsnl provided its all time 350 or 600+
          Lower the ping
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            S
            snehal date
            Aug 7, 2016
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            Address: 403602

            I have forgotten both kindly help me to get it
            My name vijay date bsnl customer from margao goa
            Land line no [protected]
            Mail id [protected]@gmail.Com
            Thanks
            Aug 07, 2016
            Updated by snehal date
            Kindly help me to get this
            i have forgotten this
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              N
              nilesh ramavat
              from Ahmedabad, Gujarat
              Aug 7, 2016
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              Address: 382443
              Website: bsnl

              Dear celone team,
              We are facing network problem in ahmedabad.
              At my office and at my home very poor network. Also many time it shows no network.
              My home address
              A-101, namrata tenament.
              Opp jaldhara society, near parasnagar,
              Isanpur.
              Ahmedabad 382443.

              My office address
              Harsha engineers.
              Moraiya farm, post. Changodar,
              Sarkhej-bavla road. 382213.

              Please take necessary action asap.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                P
                Punk41187
                from Dimapur, Assam
                Aug 6, 2016
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                Address: Muzaffarpur, Bihar, 843130

                I am a BSNL broadband user.My landline no is [protected].My broadband is not working from past 20 days despite complaining so many times to the local BSNL authority.This problem is very frequent, everytime broadband goes down and they take almost 10 to 15 days to fix the problem but this time its almost a month.Please help.KBUNL, Kanti, Muzaffarpur
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  J
                  Jerome JJ
                  from Mumbai, Maharashtra
                  Aug 6, 2016
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                  Address: 628656
                  Website: www.bsnl.co.in

                  M/S BSNL,

                  My come landline phone is nor working properly since last 5 years. Many times i have requested and also complained in Puthantharuvai BSNL exchange in Tamilnadu. No action is still taken. For every month Everyone is paying phone rent along with the bill. We are not expecting or demanding anything for free of cost from you. Just asking for the basic provisions for which we are paying. Kindly do the needful ASAP.

                  my home landline no : [protected]
                  mail : j.[protected]@yahoo.com
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    K
                    karthisarvesh
                    from Karur, Tamil Nadu
                    Aug 5, 2016
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                    Address: Karur, Tamil Nadu, 639004

                    Kindly deactivate the hungama movies, , music, games, etc...for my landline number is [protected], i already register the complaint about that on last month but my problem is persist till now.the customer care number is always repeatly says 'welcome to..." ? so kindly deactivate my hungama product and refund my money from june 01/06/2016.thanking you
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      P
                      prakash1712
                      from Mumbai, Maharashtra
                      Aug 5, 2016
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                      Address: 395002

                      Hi,

                      I m PRAKASH VENARAM CHOUDHARY having the BSNL LANDLINE connection in my house having the landline phone number as[protected], 2342114.
                      But, in the telephone bill, my name is printing as SURESHKUMAR VENARAM CHOUDHARY

                      And the address of my residence is not full as i need the full address for giving the BSNL bill as a resident proof for my son's passport application.
                      the full adress of my resident is:
                      [protected]:I-3294 SURAT TEXTILE MARKET, RING ROAD, SURAT395002.
                      [protected]:A-42, PANCHWATI SCOI.. B/H INTERCITY TWON SHIP, PARVAT PATIYA SURAT395010

                      So, i want the changes in my name from SURESHKUMAR VENARAM CHOUDHARY to PRAKASH VENARAM CHOUDHARY
                      and i want the OFFICE[protected] address to be updated as i have mentioned above.

                      so, plzzz help me in sorting out these problems... i will be waiting for ur help in the form of solution for my problems...

                      thanking u,

                      PRAKASH V CHOUDHARY
                      (sureshkumar venaram choudhary)
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Jul 29, 2016
                      kavithathilee's response
                      I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My landline number is[protected]
                      My no is [protected].please deactivate any plan in my pack.one time charged in my land number179rupees send back to my account.
                      I want to deactivate the BSNL hungama plan as soon as possible...my land line no:[protected]
                      Sir, I want to deactivate the BSNL hungama plan as soon as possible. Please do it immediately.
                      My land line number is [protected]
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                        Y
                        Yogi Naidu
                        from Kodungallur, Kerala
                        Aug 5, 2016
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                        Address: 517297

                        Pleace repalce the sim same number plz release sir
                        i requesting sir verry verry important
                        my BSNL Number [protected]
                        alternate num [protected]
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                          A
                          A.V.Sudheer
                          from Bengaluru, Karnataka
                          Aug 4, 2016
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                          Address: Visakhapatnam, Andhra Pradesh, 531173

                          [protected] is my landline number and is not working since 48 hours. It is located in pendurthy mandal in visakhapatnam district, andhra pradesh. This pin code is 531173.
                          Kidnly rectify the above as early as possible.

                          Thanking you sir

                          Yours faithfully
                          A. V. Sudheer
                          [protected]
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                            pkprajakta
                            from Chiplun, Maharashtra
                            Aug 4, 2016
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                            Address: Sindhudurg, Maharashtra, 416609
                            Website: bsnlexternalexam.com

                            Application id 970681 .

                            amount rs 514 deducted from my account (bank of india)but the application shows unpaid and page asks to do payment. on 4 aug 2016 i submitted all my documents and the final option payment i further did process of netbanking for payment 514 already deducted but i wasnt directed to the final submission page .please refund my amount.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            I want all call details
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                              A
                              Arppit Guppta
                              from Noida, Uttar Pradesh
                              Aug 4, 2016
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                              Resolved

                              Address: Indore, Madhya Pradesh, 452001
                              Website: www.mp.bsnl.co.in

                              Problem with landline connection since more than 2 years :
                              1. Often dead, no clear voice, gets various issues like someone calls to my phone it automatically gets disconnected after 1 ringtone etc.
                              2. Happens in every 20-30 days even after the repair from BSNL Technicians.
                              3. Have bought new handset also, but the problem still remains the same since 2 years.

                              Kindly resolve the problem in landline connections of Telephone Nagar, Indore, Madhya Pradesh permanently as why the same issue is happening again and again. Wasting my time and BSNL time again and again.

                              My Number is[protected].
                              Naresh Gupta
                              Nov 22, 2021
                              Complaint marked as Resolved 
                              Resolved
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                A
                                Anirban-saha
                                from Gurgaon, Haryana
                                Aug 3, 2016
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                                My land line[protected] is having a typical problem which never gets rectified completely. It is having a cracking sound which is so intense that no voice can be heard at the time of calling.
                                Every time i get my complain register at 198 the next day the complain is shown as solved without any marked improvement of the problem.

                                Now the problem of cracking sound is so intense that it has almost become unuseable.
                                A fast and permanent rectification of the problem is solicated
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  D
                                  D. Prabhakar
                                  from Chennai, Tamil Nadu
                                  Aug 3, 2016
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                                  Address: Chennai, Tamil Nadu, 600010

                                  It is bring to your kind notice that the broadband belong to telephone no. 26602139 at tailors road postal staff quarters (B3) for the last one month. Many complain were lodged online and physically but every day some TTA is coming and checking and going without giving any complains report. The line connection is blinking for while for two minutes and loosing a connection after wards. one of the TTA's suggested that the cable have fault and cable needs replacement till that time he suggest to take a new FTTH connection. It was also said that there was heavy usage in the last month but it is to clarify that last month also we could use only couple of times since the connection was not in order. we have been facing this problem ever since we have taken the connection. There appear to be a serious problem with the line. In this connection you are requested to take up necessary action to rectify the connection and in the case of non rectification kindly close the connection permanently and refund the deposit at the earliest. This issue was personally discussed with the SDE Smt. Vasugi so many times but off no use. Please treat this as urgent.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    A
                                    akanksha2330
                                    Aug 3, 2016
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                                    Address: 411019
                                    Website: www.externalbsnlexam.com

                                    This is regarding payment issue that i faced for the application of bsnl post of junior engineer (Je), (Esrtwhile tta).
                                    My registeration id: 1190438.

                                    While registering, i paid the fee first using sbi net banking, the transaction was successful but the registration was not success.

                                    After logging in again, i was taken to the payment page and i paid the amount through icici bank and the transaction got successful.
                                    But i m not sure what happened to the first transaction, and i have ended up paying twice.

                                    So i request to take necessary action and to refund the extra 1000 that have been deducted

                                    Pfa the transaction statements for both the banks (Sbi, icici)
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      S
                                      sdeen58
                                      from Nagpur, Maharashtra
                                      Aug 2, 2016
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                                      Address: Bangalore, Karnataka
                                      Website: www.consumer complaints.in

                                      Sir,
                                      My customer i. D. [protected]
                                      Account no. [protected]
                                      Customer type. Individual
                                      My address was c38/1, drdo township, phase 2, kaggadasapura
                                      Bangalore.560093. After retirement i shifted to
                                      25/a sixth a cross, vivekananda road, ramamurthy nagar, bangalore.560016.
                                      I was surrendered my telephone connection with instruments on[protected], to
                                      The junior telecom officer, cable mice, k. R. Puram, bangalore.560016.
                                      He was given acknowledgement number
                                      L/l d. V. O/no,[protected], dated[protected].
                                      Many time i informed this matter to the following bsnl no given by k. R. Puram exchange officials.22931257 and 22931992.
                                      Till date iam not received my deposite amount.
                                      O i inform you to return my deposit amount as soon as early.
                                      My contact no.[protected]. My email address
                                      [protected]@gmail.Com
                                      My bank account details
                                      Bank: state bank of india
                                      Account no. [protected]
                                      Branch : cvramannagar
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        Suriyas_25
                                        from Bengaluru, Karnataka
                                        Aug 1, 2016
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                                        Resolved

                                        Address: 560099

                                        Want bb line working as per plan we complaining this from more then 2 years, there should rebate on every month bill untill line issue are fixed and speed work as per plan, when we not getting the actual plan service no mean of paying monthly rent for kbps speed what we getting and most of time montly bb will be dead for 5 to 10 day's most of the time.
                                        Aug 9, 2016
                                        Complaint marked as Resolved 
                                        Hello Team, still reported issue exist, we not getting response from exchange to this issue, when ever we try to raise complain on 1500 toll free no, we get complain already open, if complain all ready open why billing still happening, why we not getting permanent fix ... kindly escalate to higher management on BSNL on this reported issue. which is more the 2 year old complain, and still we waiting for permanent solution thanks Suriya
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Welcome to bsnl broadband (Multiplay network) speed tester portal

                                        Your ip address is: 63.87.170.71 date of test:[protected]:25:19
                                        Your current bandwidth reading (In mega bits per second) is:

                                        87.40kbps

                                        (Download speed in kilo bytes notation is 10.93 kilo bytes/sec).

                                        Retest close

                                        Web designed by broadband noc, bangalore
                                        you can see the test result for BB speed

                                        WELCOME TO BSNL BROADBAND (Multiplay Network) SPEED TESTER PORTAL


                                        Your IP Address is: 63.87.170.71 Date Of Test:[protected]:27:02
                                        Your current bandwidth reading (in Mega bits per second) is:

                                        115.60kbps

                                        (DOWNLOAD speed in kilo bytes notation is 14.45 Kilo Bytes/sec).


                                        Retest Close

                                        WEB DESIGNED BY BROADBAND NOC, BANGALORE
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