Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
Complaints 15952
Resolved
6087
Unresolved
9865
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 283

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
thulasiammal
from Bengaluru, Karnataka
Report
Copy

Excessive billing

Address:680623
Website:bsnl excessive billing

I received bill for the month of april 16 from bsnl kerala, thrissur division for Rs.2016. the telephone was dead during march 16 and april 16. bsnl after several complaints put the phone in order only on may 10th, 2016. i am surprised to see bill for dead telephone. i want details of bills with telephone no called to verify.
thulasi ammal
thevarkkil madhom
puthuruthy
phone no[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
black11pearl
from Pathanamthitta, Kerala
Report
Copy

Can't send or receive text messages

Address:Pathanamthitta, Kerala, 689103
Website:Consumer complaints

I am unable to send or receive text messages during most portion of the day because of network issues. When i am trying to send a message, it shows message sending failed even though i have full coverage(both 2g and 3g) at my home. Also, i am not getting any text messages too during these at times which this problem seems to occur. What i do eventually is make an outgoing phone call, and make sure i hold the call active until am sure that...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dineshkarthic
from Chennai, Tamil Nadu
Report
Copy

Deactivate tha hungama pack

Address:Chennai, Tamil Nadu, 600110
Website:www.consumercomplaints.in/new_complaint/?editGUID=df432d85522993f35a5c72721076a4c6

I am here to say that please deactivate the hungama pack and my user ID is cv[protected] . Since I decided to remove the hangama pack beacuse the charge is high . please deactivate

You just actived with out my permission so deactivate the hungama pack.
There should be no bill from this month onwards
This my kind request and deactivate soon as posible.

please inform if the hungama pack is deactivate...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mou@123
from Kolkata, West Bengal
Report
Copy

Providing bad service

Website:www.bsnl.com

Previously i also lodge a complain regarding bsnl connection. i am using 7 nos of bsnl, since from last week i face a lots of problem regarding std connection can't call properly, other problem is very noise. I didn't understand one thing whenever i want to register complain regarding noise problem customer service say already register complain & not taken any necessary action against it. i am just fade up to doing every month to call customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SONU Jaipur
from Noida, Uttar Pradesh
Report
Copy

Lead line

Address:Jaipur, Rajasthan, 302001

Humne bahut bar bsnl 198 par compaint ki hai, uska koi proper responce nahi mila hai
jab bhi compaint note karvayi jati hai uske bad bsnl se aapka pratinidhi aata hai aur wo bolta hai line me falt hai exchange se sahi karvayeinge
uske bad koi responce nahi aata hai
kripya turant karvahi karke responce de

contact number -[protected]
complain number - [protected] & [protected]

our contact...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lakshmi Durairaj
from Chennai, Tamil Nadu
Report
Copy

Deactivation of games & movies immediately

Address:600092
Website:bsnl.indiagames.com

Pl deactivate the games on demand immediately. My phone no is[protected]. The toll free no is always busy and click on unsubscribe also not successful.

Two months back one of your sales person called me and asked my email id and told me that i will send you freely an email of hungama moviesand games and he told me if you use it then only you have to pay for it.But in my last three bsnl landline bills it was billed with out...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishwadeep Singh
Report
Copy

3g network

Address:Firozabad, Uttar Pradesh, 283203

Not getting 3g networks from 2 days the customer care officers cut my call and are not solving it my number is [protected] I get only cellone 2g networks I selected wcdma then no networks are shown and APN is manually set as bsnlnet but still everything is effortless my phone model z41lite+ I was getting 3g networks last week but now the problem persists please solve as quickly as possible I have only 3 days of my data pack so solve it please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
acochin
from Delhi, Delhi
Report
Copy

Equipment out of order

Address:Ernakulam, Kerala, 682027

Dear sir,

Ref : landphone no: [protected]

I am a subscriber since 1990. The equipment/ landphone set is always shows complaint such as cable loos from set to receiver etc. Even though several times the set is replace never given supplied a good working set. When enquired it is told the south chittoor (Ernakulam exchange) is having so many old telephone equipments in their stock and therefore they can supply...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RITESH basantani
Report
Copy

Deactivate bsnl.hungama.com

Address:Jalgaon, Maharashtra, 425201

Sir please deactivate my bsnl hungama plan since I have not use any site and I had bill 325 unnecessary in excess since my regular monthly bill does not exceed 1000 but this April month I m paying 1450. My landline no.is[protected]. Please deactivate plan online bsnl hungama plan as soon as possible.since I not used the site bsnl hungama site then unnecessary I m paying 1450 bill, customer care says when u use this site u will be charged...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RITESH basantani
Report
Copy

Deactivate hungama plan

Address:425201
Website:Bsnl.hungama.com

I want to deactivate my bsnl hungama plan as soon as possible. My landline no.Is[protected]. Because this plan is nt relevant to me.since I have not been use any service related to bsnl.hungama.com the company has charged me 350 extra in my landline bills. Every month I pay 1040 to 1060 that's all but this April month I have paid 1450 rupees. Since bsnl company told to register my complaint on toll free number [protected], the pickup the...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
M
Mahendra Nath Mandal
from Kolkata, West Bengal
Report
Copy

Call details with call charge

Address:743438

Sir,
My phone bill always exceeds my budget. Seeing that Ihave checked the usage of my BSNL landline phone.But the bill amount has not changed a bit yet.
I am quite eager to know the bill details of my telephone number [protected].For a long time I have been trying to find the correct helpline number and make an application regarding the foresaid problem.Unforetunately I have failed to get such helpline number or proper guidance...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Suriyas_25
from Bengaluru, Karnataka
Report
Copy

No response and bad service response

Address:560099

Hi Sir,

Need your intervention in[protected] complain for tel no:[protected], most of the time BB will be not working or line will be dead, when we ask exchange team to check they saying its cable problem we can't help it,

how come change team can say this if they can't solve the problem why there is exchange for providing exchange ..


and we see last month we have not done top-up for...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
D
Durgesh2hot
from Madhipura, Bihar
Report
Copy

My wrong balance deduction of rs.12

Address:Bhojpur, Bihar, 802301
Website:www.bsnlbihar.com

My BSNL Number is [protected].Bsnl has deducted wrong balance of Rs.12 for internet even after I off my net when data pack exhaust message was come but they are not refunding my Rs.12.Please help me to get my Rs.12 you are my last hope.BSNL has always deducted balance from customer mobile because everyone says that BSNL is a fraud and Bhai Sahab Nahi Lagega Network.You are my last hope please Refund My Rs.12...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pavitra Gupta
from Etawah, Uttar Pradesh
Report
Copy

Installation default

Address:Jaipur, Rajasthan, 302015

Bsnl is totally unacceptable...
Regardless of having a negative image in every person's mind, they still do not work properly...
I have taken a broadband connection of bsnl on 11 march 2016 as there is no other option for broadband in my area.. The sales person came to my home within 3 days of my registration and took the security deposit and told me that the landline connection would be installed maximum by 3 weeks time......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kanishkv
from Gulabpura, Rajasthan
Report
Copy

Imposed subcription charges for services which I didn't subcribe

Address:Ajmer, Rajasthan, 305004
Website:www.bsnl.co.in

From past two months i am getting inflated bill from bsnl on my landline no.[protected]. They say i have subscribed for some hungama services although i have never subscribed for those services. When i approached bsnl they said that this time i'll have to pay the charges but next time they will unsubscribe me from those hungama services, but again i have received inflated bills....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Atul Tankha
from Indore, Madhya Pradesh
Report
Copy

Regarding deposit money.

Sir, i had complained on 3-8-2015, to bsnl, ratlam to disconect my landline as well as internet connection as it was not working propely seen very long and was dead, nothing happened than once i compalined 0n[protected] to refund my deposit money which is rs 2325, on 1-3-2016, i summited them there modem with every thing, my bsnl land line no was[protected], my add - atul tankha, 426, near ashirwad tent house, indiranagar, ratlam. M. P...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
D
Dibyendu bsnl
from Pune, Maharashtra
Report
Copy

Sim card reject

Address:713409
Website:www.bsnl.co.in

I am using a nokia x1- 01 mobile with service provider as bsnl. I have got the final attempt of entering the pin code and i write it wrong & again now i got the final attempt of entering the puk code & also i write it wrong then my mobile got struck and it had given a message sim card rejected. It isn't working at all. So, i request you to send a solution to this problem. If you have got anything send it to my e-mail i. E. Ska. [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
13 Comments
Report
Copy
S
Sukhi Somal Somal
from Srinagar, Jammu and Kashmir
Report
Copy

Delay in new broadband connection

Address:Ludhiana, Punjab, 0161

Dear Sir,

This is to inform you that i have applied for a BSNL land line connection on May 2 2016.But i didnt get the connection till date.When i submit the application, company informed me that they will give the connection within 3-4 days and i paid sum of Rs.500/-. But now till date no any person come from company.

Please help me in this case....
Helpful
Be the first one to find this review helpful
Found this helpful?
18 Comments
Report
Copy
V
vishhhh04
from Banga, Punjab
Report
Copy

BSNL broadband speed slow

Address:Kapurthala, Punjab, 144602
Website:www.bsnl.com

My name is Vishnu Kumar nd I m customer in BSNL Broadband my land-line no. is[protected] and my broadband bsnl the consumer has been closed from January 25 to 30 times, and I did complain at toll free number 198 or the nearest telephone exchange But despite repeated complaints no one in my broadband connection gets an error or problem with my broadband speed of just 1 month are very slow And my broadband plan Rs. 700 is the speed of my...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
Address:273013
Website:enternet

Sir,
Before this i have requested many time to deactivate the bsnl hungama service with my land phone no.[protected] but till yet no any responce have been taken. Please may kindly take serious action to de-active the bsnl hungama with my land line no.[protected] as earliest.
- thanks-

A. K. Srivastva
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy