Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 284

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vishhhh04
from Banga, Punjab
Report
Copy

BSNL broadband speed slow

Address:Kapurthala, Punjab, 144602
Website:www.bsnl.com

My name is Vishnu Kumar nd I m customer in BSNL Broadband my land-line no. is[protected] and my broadband bsnl the consumer has been closed from January 25 to 30 times, and I did complain at toll free number 198 or the nearest telephone exchange But despite repeated complaints no one in my broadband connection gets an error or problem with my broadband speed of just 1 month are very slow And my broadband plan Rs. 700 is the speed of my...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
Address:273013
Website:enternet

Sir,
Before this i have requested many time to deactivate the bsnl hungama service with my land phone no.[protected] but till yet no any responce have been taken. Please may kindly take serious action to de-active the bsnl hungama with my land line no.[protected] as earliest.
- thanks-

A. K. Srivastva
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
november01 2013
from Hyderabad, Telangana
Report
Copy

Balance in my bsnl prepaid account

Address:Rangareddy, Andhra Pradesh, 500070
Website:ap.bsnl.co.in/home/home.asp

Rs 8 got deducted from my balance without my knowledge.
I was browsing through Internet on my mobile and suddenly a BSNL pop-up appeared and I in the flow of reading my original website, clicked on the pop up. Suddenly a message saying that Fashion Lounge is activated and 8 rupees got deducted. This is an absolute embarrasment and breach of trust. The pop-up did not even ask for my confirmation whether or not to activate the service....
Helpful
Be the first one to find this review helpful
Found this helpful?
15 Comments
Report
Copy
S
Sanket verma86
from Noida, Uttar Pradesh
Report
Copy

No sms service

Address:Barnala, Punjab, 148101

Sir,
I wish to lodge a complaint against BSNL . I have a post paid mobile number [protected]. I am unable to send sms from this number. I have raised complaints to BSNL customer care but they have been of no use. I request you to resolve the matter at the earliest. I have also
checked my message center number which is [protected]. Your help in resolving this issue is needed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ashstu88
from Hyderabad, Telangana
Report
Copy

Not returning security money[0522-2471252]

Address:Lucknow, Uttar Pradesh, 226023

My basicphone was disconnected in September, 2014. After several complaints in SDO office still money in not returned. Complaint number is [protected]. I have been a regular customer of BSNL since 1997, but this kind of response from BSNL is not tolerable. I know it takea time to issue security money but now it has been 2 years since my phone got disconnected and processes should have been completed by now. I would be greatly appreciate BSNL...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
provks
from Delhi, Delhi
Report
Copy

Unethical behaviour

25.4.16
Respected sir.
I made a complaint regarding a new bb connection ; i had sent a letter stating a detailed report about your dept. People in the area [ rajakilpakkam] to give a new bb in the place where there is a vacant point; but so far no reply and no response ; such a good position is your dept.
In the golden days of thayanithi maran, if we give an application in the office for a new bb connection, immediately...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:380004

Hi Sir,

I have already applied for connection of BBG Combo Unlimited 699 (Telephone Line + Broadband).

It has taken more than 15 days to have applied for connection. Now Dilemma is your technician is denying to install line due to non availability of wires and instruments
I have already arranged modem + router on my own. The issue is in my area there are already 2 connections installed within range. even...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashok k. srivstva
from Lucknow, Uttar Pradesh
Report
Copy

Deactivate bsnl hungama service from bsnl basic phone no. 05512502939

Address:273013
Website:bsnl hongama

Deactivate all hungama services
I want to deactivate the bsnl hungama plan. I hav you not loged into bsnl hungama.then how can bsnl charged me for last two months.all ready told hungama customer care deactivated in last month.but this month charged .this is with out my knowledge.I want to deactivate it.my land line no.[protected].
Pls do need full.
Thank you
A, K.Srivastva
[protected]
Mob.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
O
Only R
from Shimoga, Karnataka
Report
Copy

Bsnl ftth internet down for 5 days with no updates

Address:560078
Website:selfcare.sdc.bsnl.co.in/selfcare

I got an FTTH connection from BSNL recently in Bangalore, J.P.Nagar. The fiber internet is not working since 5 days and I've spoken to the AGM, DGM, JTO, ARO and many others from BSNL till now. But there is no progress. I've been redirected to different people each time and am really frustrated.

The complaint ID(s) / docket numbers are[protected] &[protected].

First of all I had complained about over-billing...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
C
Casobu
from Mumbai, Maharashtra
Report
Copy

Landline

Address:Kota, Rajasthan, 324005
Website:Www.shreeganeshstone.in

Hello sir
From last one year my landline number [protected]
Is dead due to no responce by ur maintance departments.
I submit a written application to GM of bsnl in kota
He quickly responce & temporary start my landline service
But after 3 to 5 days it was dead again
Various complaints register but no responce by ur co.
I have 7 landline connection
We r ur coustmor from very begning...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Priya Ranjan Naik
from Guwahati, Assam
Nov 28, 2021
This thread was updated on Nov 28, 2021
Report
Copy

SIM card stopped working

Address:755019

From yesterday my prepaid sim card is not working. My hand set is okay. My number is [protected]. No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set.My sim card when used in a different hand set the same result received.Other BSNL sim cards used in same location work perfectly. Please help....
Helpful
395 other people found this review helpful
395 found this helpful
32 Comments
Report
Copy
R
rajput Rajput
from Mumbai, Maharashtra
Report
Copy

Double stv recharge refund my 1stv amount ph no. 9457205727

Address:Bijnor, Uttar Pradesh, 246701

Dear sir i have stv recharge 135 through mobile but i have not received any confirmation and mobile show error msg (Rejected by network) not showing any confirmation than i tried again recharge successfully and showing balace but 2 time amount deducted rs 236. Please refund my one time amount rs 118. I called bsnl customer care these not support to me
Thanks

Phone no.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gowthamrajhere
from Chennai, Tamil Nadu
Report
Copy

New connection rejected

Address:Chennai, Tamil Nadu, 600053

I have been constantly trying for a new bsnl landline and broadband connection.. They are rejecting my connection.. When I approached the AE of my area. He said that there should be atleast three members availing the connection from my street which i cant guarantee.I asked him a written reply which he denied and asked to approach the DE.after a long struggle I met the assistant of the DE. He is asking me for a STRONG letter to convince the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lavi kj
from Bengaluru, Karnataka
Report
Copy

Landline its not working more than 6 month

Address:Kodagu, Karnataka, 571232
Website:www.consumercomplaints.in

Iam using the landline of bsnl for the last 10years but i am very much dissatissfied with your service. my number is[protected] i am just bokking the complaints for the last 6 months, daily the service man is coming to my home and doing something and within six hours i am reciving the same complaint i cant even tolrate if this problem presist i will surender the landline within 10days,
and i also very sure the bsnl should bear the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Fahd Ahmed
from Thiruvaiyaru, Tamil Nadu
Report
Copy

Irresponsible and rude talk from bsnl officer in koothanallur branch office

Address:Tiruvarur, Tamil Nadu, 614101

I already changed the bsnl broadband plan in this site i mentioned below "210.212.169.201/erp/bbplan.php" but nothing happen from their side,
then i called local bsnl office to inquire about the issue, but the responsible person whom i called talks replies really irresponsible... initially i explained about the issue to him but he replied rudely and said "if you want to chance plan come here and approach me, iam not responsible with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aasif Iqbal
from Manthani, Telangana
Report
Copy

Broadband connection

Address:Vellore, Tamil Nadu, 635751

We are using bsnl broadband service from about 5 years now, and till date we have not used the Internet without any complaints. Line connection drops every 5 mins. Everytime we ask for a technician to come over and fix the line and the next day it's again problematic.

Since I work for a private IT sector, sometimes it's very crucial for me to login to my work site from home itself. So everytime I have faced this problem and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:bsnl.co.in

Bsnl has a helpline number [protected]. I called up repeatedly to ask a query about my landline and broadband connection but the same call center agent kept taking the call and kept deliberately disconnecting it before i could even finish asking my question.
This is a deficiency of service. Kindly ensure that bsnl's customer care calls get audited so that any careless employee does not malign the reputation of bsnl....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vandu@
from Sagar, Madhya Pradesh
Report
Copy

I am complaining about the Hungama Service and Indian Games Services.

Address:Sagar, Madhya Pradesh, 470001
Website:www.hungamaservices.co.in

My landline (broadband) no.Is[protected].
I want to deactivate the bsnl hungama HGOD, HMOD, HMVOD, and Indian Games Services plan immediately . I have not used single time since installation.Therefore refund the charges paid by us to my BSNL land line account and adjust to my further BSNL bills, and deactivate immediately. Otherwise I have to go for the Consumer Forum....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Nashik, Maharashtra, 423203
Website:bsnl.co.in

I have a BSNL broadband at my home with an unlimited plan
I am a previliged customer of bsnl
The broadband is not working properly since 2 months
I complained to bsnl atleast 15 to 20 times to solvemy problem of connectivity & and faulty connection
My complaint id with bsnl is
was [protected], but bsnl hasn't solved my complaint & reported complaint solved as fake report in its system
I have complained...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajamanickam S
from Punch, Jammu and Kashmir
Report
Copy

Without to request activate the Hungama plan.

Address:609801

My landline (broadband) no.Is[protected].I want to deactivate the bsnl hungama plan immediately . I have not used single time since installation.Therefore refund the charges paid by us to my BSNL land line account and adjust to my further BSNL bills, and deactivate immediately.
S. Rajamanickam,
Secretary,
Gramiya Social Welfare Society
[protected]
[protected]
[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy