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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 29

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A
Abhiyan Singh
from Gopalganj, Bihar
Jun 22, 2022
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Unable to Port from BSNL post paid to Airtel prepaid

I am unable to get UPC from BSNL due to reasons mentioned in the attached image. Kindly help me resolve my issue....
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A
ahmed hp
Jun 22, 2022
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Proactive sim rejected

Am having BSNL mobile which when rebooted the mobile I am getting an error message of Proactive SIM rejected by ME.
I am not able to send any sms to any other number due to this problem, but other wise phone is working fine with respect to making a call, receiving a call.

Please help me to fix this problem, thanks and regards from Husain Ahmed Patel Gujarat Bharuch
No. [protected]...
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F
Favas keezhmadam
Jun 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge failed but amount deducted from account

I reacharge in 18th june 107rs 2 times
Payment shows successful
And reacharge failed
How i get my cash back...
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J
JITHIN PV
Jun 20, 2022
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Recharge not reflecting on Number

I have recharged BSNL mobile number of Rs.183 through GooglePay . Transaction was successful and the amount has been deducted from my bank account. Even after 24 hours, it is not reflected in the mobile number and still cannot make an outgoing call or sms. Wrote an email to [protected]@bsnl.co.in, but still no response. Tried to contact the customer care but call is not answering
Date of incident: 20/06/2022
BSNL prepaid reference...
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A
ashish ranjan62
from Patna, Bihar
Jun 20, 2022
Jun 24, 2022
This thread was updated on Jun 24, 2022
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UPC can't be generated shown

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
Bsnl number -[protected]...
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G
GiridharS
from Hyderabad, Andhra Pradesh
Jun 18, 2022
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Landline and Broadband not working since 7days

Address:Hyderabad

In the process of converting into Fibre, my working Landline and Broadband services are stopped working since 7days.

Please resolve....
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Address:BSNL Kolkata Kalighat Exchange

My BSNL Broadband on Landline no. [protected] has been faulty for more than a month. I have lodged many complaints, even public grievances on BSNL and DoT websites, as well as Consumer Affairs website, but no action has been taken against the BSNL Kolkata personnel who are not fixing my internet.
DoT Public Grievance Ref No. DOTEL/E/2022/17795.
Consumer Affairs Grievance No. 3564026.
BSNL Public Grievance No. BSNL-WB-2022-CU-[protected].br...
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B
bishalranjanpatel123
from Sundergarh, Odisha
Jun 18, 2022
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Upc generation

UPC cannot be generated as there are subsisting contractual obligations with your service provider. For this problem i am facing alot of problems.plese, slove my problem 🙏...
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P
Piyush Aman
Jun 18, 2022
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Please remove contractual obligation

I am not able to port out my number from BSNL because they have put contractual obligation. Please resolve this problem as soon as possible. It is being so frustrating for me....
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A
anupampandey
Jun 17, 2022
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Regarding Sms Barriers

Address:Alpha 2 Greater Noida
Website:www.bsnl.co.in

I want to port from Bsnl to other network, then why i not able to send the port message and not delivered any other message from my contacts since 11 june 2022, it's showing message sending failed or not delivered! Even i had enough talktime !...
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A
abhaysid
Jun 17, 2022
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Regarding deactivation of Contractual obligations

I've complaint before 15 days from now to remove my contractual obligations because I am not getting my upc code, And I've also called so many times to remove but they always reply like a robot sir and told to wait for 24 hour and after that you can generate but nothing has happened. Please sir/mam help me to get rid of this situation
Please....
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N
Nikunj231991
from Ahmedabad, Gujarat
Jun 17, 2022
Dec 28, 2022
This thread was updated on Dec 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for UPC could not be processed

I have tried to generate UPC number 5 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.

I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? but got...
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G
Ganesh Lakshmanan
Jun 15, 2022
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BSNL International Roaming in Portugal

BSNL International Roaming in Portugal (No Roaming). Please find a suitable local telecom partner in Portugal and establish the roaming services in Portugal....
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A
anupampandey
Jun 15, 2022
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Im complaining about Sms Showing Not delivered

Address:Alpha 2 Greater Noida

I want to port from Bsnl to other network, then why i not able to send the port message and any others message also, it's showing message sending failed and not delivered! Even i had enough talktime !...
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S
Sonistark
from Ujjain, Madhya Pradesh
Jun 15, 2022
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Not receiving Mobile number portability code

I have tried 3 times for UPC code but all the time they deduct the message charged and send me a message "Request for UPC for your mobile number could not be processed "

Please help...
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A
asifsayyad60
from Pune, Maharashtra
Jun 15, 2022
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BSNL prepaid mobile complaint

I have been facing internet down issue since a month. I raised a complaint with bsnl customer care executive. This is the msg that i received from bsnl-
"Dear customer, we have booked your complaint / Request . The docket number for your complaint / Request is - F[protected] "

I am in Mumbai-Maharashtra-Goa circle of bsnl mobile prepaid service.

Accordingly, It had to be resolved within 48 hrs. I waited...
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P
Pranav Prahaladan
Jun 15, 2022
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Not receiving sms during international roaming

Not receiving sms during international roaming as i had done all the roaming plans. My number is [protected]....
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A
Avinaya kasheenath
Jun 15, 2022
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Why closed my no.

मेरा मोबाइल संख्या [protected]
बिना किसी सूचना के क्यों बंद कर दिया गया ।
8 जून से मेरा मोबाइल बंदकर दिया गया है
ये क्यों किया गया और ये कबतक ठीक होगा...
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K
KARTIK TAYADE
Jun 15, 2022
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There is no Network as well as Internet

Here in Anjangaon Bari there is no Network since yesterday that is from 14th June afternoon....
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I
iaran08
from Hyderabad, Telangana
Jun 14, 2022
May 2, 2023
This thread was updated on May 2, 2023
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Landline down and not repaired

I have a bsnl landline connection[protected] that has regularly had issues but last month it stopped working completely. I registered complaint and the person who came said whole line is down and will have to be changed. I have raised multiple requests but each time the ticket is closed saying updated as per cr 2065. I have 4 complaints that are closed like this with noone contacting or helping. Please tell me if it cannot be fixed and...
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