Submit a Complaint
Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in
1.9
Updated: Dec 5, 2025
Complaints 15978
Resolved
6090
Unresolved
9888
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 290

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Shyam Ch
from Dharmavaram, Andhra Pradesh
Apr 8, 2016
Report
Copy

Address: Anantapur, Andhra Pradesh, 515671
Website: BSNL

I am ported from tata docomo to bsnl 3 days ago . When i am switch off and switch on the mobile automatically 3 rs deducted from balance this happens 3 times in 3 days . In my mobile there is no mobile tracker and no service message settings but ur dseducting my balance . I am using bsnl in 2nd slot . When i am using tata docomo and telenor in my mobile no balance is deducted when i am ported to bsnl my balance deducting . Give my money back. My mobile no is ( [protected] ) and my email id is - ( shyam.[protected]@gmail.com )
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    nammukali
    from Jind, Haryana
    Apr 8, 2016
    Report
    Copy

    Address: Jind, Haryana, 126112
    Website: www.bsnl.hungama.com

    My name is sumit parbhakar. my landline no. is [protected] and mob. no. is [protected]. i am from jind (haryana). i have bsnl broadband connection. i got a call from bsnl hungama before 1 and half month about subscribe their services. but i refused. then they ask me to provide my email id. i gave them and then they subscribe 3 services on my broadband. i am charged more than 400 rupees on march 2016. so please do something
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      hrkanpur
      from Delhi, Delhi
      Apr 8, 2016
      Report
      Copy

      Address: Kanpur, Uttar Pradesh, 208001
      Website: www.bsnltunes.co.in/rbtweb/live/index.aspx

      We have already user of bsnl cellone postpaid mobile since year 2000 in up east circle and haveing an account in PRBT service. we have lost the password. we have doing all effort but not result till date. We have also call on 1503 regarding this problem but they are helpless in this regard. So please send the PRBT password recopver how to change the bsnl caller tune in my number.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        saurabh gupta 1990
        from Mumbai, Maharashtra
        Apr 8, 2016
        Report
        Copy

        Address: Jhansi, Uttar Pradesh, 284204

        Maine apne number pr 151 rs. se recharge kiya tha. lekin recharge nhi hua hai aur wallet se amount deduct ho gya hai. so plz solve my problem.
        and success my recharge.
        mobile number [protected]
        order no. [protected]
        View replies
        mujhe lagta hai paytm fraud hai...
        Reply
        I shall never trust on paytm..
        Reply
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          tiilak
          from Mumbai, Maharashtra
          Apr 8, 2016
          Report
          Copy

          Address: 636007
          Website: BSNL

          My landline no is[protected]. land line is not working. Wires were torn during new road laying. I am an elderly person aged73. pl repair the line
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            talibst
            from Mumbai, Maharashtra
            Apr 7, 2016
            Report
            Copy

            Address: Bandipora, Jammu and Kashmir, 193503

            Dear sir, i live in Gurez area of jammu and kashmir. (pin :193503). since its launch in 2006, the said company has not improved its services in the area. there are frequent call drops and after trying for more than hour call gets connected and onle after few minutes it gets disconnected. the problem is very grave and we face a lot of inconvenience.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              dr.raju katoch
              from Varanasi, Uttar Pradesh
              Apr 7, 2016
              Report
              Copy

              Address: 172102

              I was subscribed to HP Govt. Plan ph. No. [protected] and a/c no.[protected] and I applied for portability to airtel well in time.After portability after 3 month later I got bill 1558 rupees for just !gb data used for ! day only.but I was subscribed to the plan under which 10 gb data was free with fixed tarrif plan.I was charged much above the minimum tarrif which I have already paid. Please refund exess money paid.regards
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sonal Nayak
                from Mumbai, Maharashtra
                Apr 7, 2016
                Report
                Copy

                Address: 401209
                Website: www.maharashtra.bsnl.co.in

                Several time contacted but no single response for internet network problem, more than 70 % time i never get continues network for internet, requesting you to solve the problem otherwise there is not worth to pay monthly bill without being used. solve the problem otherwise i have to switch on other service provider. alreternate no. is [protected]eaji
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mithilesh Sah
                  from Guwahati, Assam
                  Apr 7, 2016
                  Report
                  Copy

                  Address: Bongaigaon, Assam, 783380

                  Customer care of bsnl is not good in bongaigaon district, they did not respond to our complaint and if we call to service no of bongaigaon, they did not pick any call.
                  bsnl office phone numbers [protected], [protected], [protected].
                  Please take a quick action to this service people who are working here just for money not for customer help. THEY ARE CREATING PROBLEMS. Thank you.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    simhankovai
                    from Coimbatore, Tamil Nadu
                    Apr 5, 2016
                    Report
                    Copy

                    Address: 641038
                    Website: BSNL

                    I have surrendered my lanline/broad band[protected] at coimbatore saibaba colony exchange and submitted relevant papers at customer care centre attached to gm's office coimbatore on 30/10/2015. Though
                    I was informed that refund cheque will come within 3 months, i have not got the refund even after 6 months. There is no change of address.
                    I wonder in these days of technology adoption, how this much delay can happen. Does it show bsnl simply do not bother about the public they deal with. May i have solution for my problem soon ?
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Hans raj bhatia
                      from Basi, Punjab
                      Apr 5, 2016
                      Report
                      Copy

                      Address: Chandigarh, Chandigarh

                      I have lost my sim card of No. [protected] kindly block/deactivate the same to avoid any misuse.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        manoramax
                        from Bardoli, Gujarat
                        Apr 4, 2016
                        Report
                        Copy

                        Address: Surat, Gujarat, 394220
                        Website: indian consumer complain

                        Order no 3p[protected] having recharge status "recharge successful" of rs89 2nd th april of 2016by 10.29 am but the balce has not credited to the concern mobile no.
                        View replies
                        i had recharged on airtel no of Rs 89 on 2nd april 2016 .order no 3p[protected] having order status "recharge succful on .but yet not credited to concern mo.
                        Reply
                        rechare on just rechage it not a good site as it not works properly .i had recharged Rs 89 on my airtel no on 2nd april 2016 .having order no 3p[protected] and status report "recharge successful"
                        Reply
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          kkbabu
                          Apr 4, 2016
                          Report
                          Copy

                          Address: Darjeeling, West Bengal, 734008
                          Website: www.xiomi.com

                          Sir i lost mobile with bsnl sim card on 01.04.2016 @ 20:00 hrs. Necessary compliant already lodged in bhakti nagar police station, check post, siliguri (Wb) on 02.04.2016. So that i kindly request ing please take necessary action to block my lost mobile hand set imei & bsnl sim card.
                          Mobile details:
                          Make- xiomi redmi2 with imei no. [protected].
                          Sim card details:
                          Bsnl sim no-[protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Y
                            Yadlapalli
                            from Chennai, Tamil Nadu
                            Apr 3, 2016
                            Report
                            Copy

                            Address: Guntur, Andhra Pradesh, 522007

                            Dear sir or madam without any subscriment I have received the message like your gang of friends successfully activated and 50 rd was deducted from my account my mobile number is [protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Dinesh1414
                              from Hyderabad, Telangana
                              Apr 3, 2016
                              Report
                              Copy

                              Address: 500047

                              I keep getting messages, sometimes over 5 a day with messages like "if you want a friend, call me on xxxxxxx" from BT-656300. Once when I called it said "you will be charged rs.7 after the beep" and I was charged rs.7 from my balance.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sreelakshmi9
                                from Ernakulam, Kerala
                                Apr 2, 2016
                                Report
                                Copy

                                Address: Ernakulam, Kerala, 682016

                                Our wifi has been down since Thursday night and we booked a complaint yesterday.However, it is now Saturday evening and these people have still not come to check out the problem.We have no choice to wait until Monday for this problem to be solved(if they even come).This is not the first time this has happened.A similar situation occurred last August where we had to wait more than 4 days for them to even come.We are not some who are obliged to wait for them to come at their own will.As providers of a service, they have a legal and moral responsibility to satisfy the requirements of their customers WITHOUT ANY DELAY
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  mathew joseph
                                  from Thiruvananthapuram, Kerala
                                  Apr 2, 2016
                                  Report
                                  Copy

                                  Today morning I have recharged my vodafone [protected]for Rs.220 through INB Avenue India Pvt ltd with SBI transaction ref: CCADD2GTJ328IG0BTCEVN9 . Till this time recharge is not accounted to my mobile. Please solve it urgently

                                  Mathew Joseph
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    bhadr12
                                    from Bengaluru, Karnataka
                                    Apr 2, 2016
                                    Report
                                    Copy

                                    Address: 504292

                                    Dear sir,
                                    I have paid my post paid mobile bsnl payment through paytm vide reference number.[protected] dt.30.03.2016 of mobile nu.[protected]. But the bsnl authority is not accepted through paytm payment. Hence, an amount of rs.1032/- will be redirect to my sbh a/c no.[protected] as soon as early.

                                    Regrads

                                    Boda bhadru
                                    [protected]
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    View replies
                                    Please do the needful early
                                    Reply
                                    Kindly remit the amount of Rs.1032.00
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Suhass
                                      from Patan, Maharashtra
                                      Apr 1, 2016
                                      Report
                                      Copy

                                      Address: Satara, Maharashtra, 415002
                                      Website: www.consumercomplaints.in/new_complaint

                                      I have taken a LL connection in SATARA, Maharashtra. the No is 280634.
                                      Deleberately, BSNL started the Hungama Scheme to ny LL Connection. I dont the scheme, and I told them so, not to give me this Scheme. Inspite of my no, they delebereately do that, and charging me at about Rs.400/- per month, whic is total waste for me, and I cannot pay the Excess Bill.. If this service is not cancelled within 2 days, I will sue the BSNL Department, and will not pay any amount payable...treat it as a Threat...

                                      I expect better from this Modi Goverment Ministry...

                                      Suhas Sohoni...
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        RajeshNamita
                                        from Sikar, Rajasthan
                                        Apr 1, 2016
                                        Report
                                        Copy

                                        Address: Allahabad, Uttar Pradesh, 211003

                                        Sir/Madam,
                                        I have availed broadband connection in bsnl. my landline number is[protected]. I have not subscribed hungama but a sum of Rs.472/ has been unnecessarily included in my March 2016 bill. I never expected this from an government organization. Without my consent through phone the subsciption has been done. So kindly deactivate the plan immediately.
                                        i expect that the next month bill should not include the amount for the plan and you will adjust my bill to refund the charges
                                        From
                                        Rajesh Kumar Agrawal
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Matrix Cellular
                                          3.4
                                          (373)
                                          iRechargeOnline.com
                                          1
                                          (243)
                                          Vodafone India
                                          1.8
                                          (27136)