Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have lost my sim card of No. [protected] kindly block/deactivate the same to avoid any misuse.

Order no 3p[protected] having recharge status "recharge successful" of rs89 2nd th april of 2016by 10.29 am but the balce has not credited to the concern mobile no.

Sir i lost mobile with bsnl sim card on 01.04.2016 @ 20:00 hrs. Necessary compliant already lodged in bhakti nagar police station, check post, siliguri (Wb) on 02.04.2016. So that i kindly request ing please take necessary action to block my lost mobile hand set imei & bsnl sim card.
Mobile details:
Make- xiomi redmi2 with imei no. [protected].
Sim card details:
Bsnl sim no-[protected]

Dear sir or madam without any subscriment I have received the message like your gang of friends successfully activated and 50 rd was deducted from my account my mobile number is [protected]

I keep getting messages, sometimes over 5 a day with messages like "if you want a friend, call me on xxxxxxx" from BT-656300. Once when I called it said "you will be charged rs.7 after the beep" and I was charged rs.7 from my balance.

Our wifi has been down since Thursday night and we booked a complaint yesterday.However, it is now Saturday evening and these people have still not come to check out the problem.We have no choice to wait until Monday for this problem to be solved(if they even come).This is not the first time this has happened.A similar situation occurred last August where we had to wait more than 4 days for them to even come.We are not some who are obliged to wait for them to come at their own will.As providers of a service, they have a legal and moral responsibility to satisfy the requirements of their customers WITHOUT ANY DELAY

Today morning I have recharged my vodafone [protected]for Rs.220 through INB Avenue India Pvt ltd with SBI transaction ref: CCADD2GTJ328IG0BTCEVN9 . Till this time recharge is not accounted to my mobile. Please solve it urgently

Mathew Joseph

Dear sir,
I have paid my post paid mobile bsnl payment through paytm vide reference number.[protected] dt.30.03.2016 of mobile nu.[protected]. But the bsnl authority is not accepted through paytm payment. Hence, an amount of rs.1032/- will be redirect to my sbh a/c no.[protected] as soon as early.

Regrads

Boda bhadru
[protected]

I have taken a LL connection in SATARA, Maharashtra. the No is 280634.
Deleberately, BSNL started the Hungama Scheme to ny LL Connection. I dont the scheme, and I told them so, not to give me this Scheme. Inspite of my no, they delebereately do that, and charging me at about Rs.400/- per month, whic is total waste for me, and I cannot pay the Excess Bill.. If this service is not cancelled within 2 days, I will sue the BSNL Department, and will not pay any amount payable...treat it as a Threat...

I expect better from this Modi Goverment Ministry...

Suhas Sohoni...

Sir/Madam,
I have availed broadband connection in bsnl. my landline number is[protected]. I have not subscribed hungama but a sum of Rs.472/ has been unnecessarily included in my March 2016 bill. I never expected this from an government organization. Without my consent through phone the subsciption has been done. So kindly deactivate the plan immediately.
i expect that the next month bill should not include the amount for the plan and you will adjust my bill to refund the charges
From
Rajesh Kumar Agrawal

Hi, I am using the Bsnl broadband connection from long time, from one month the back our connection disconnected because of the road construction but still it's not repair from one month we are keep on complaining to telephone exchange but no result at all please do me a favor

Thanks,

Ahmed Zakariya
Jalaliya house
B.S nagar udyawar
Manjeshwar
Kasargod dist
Kerala
[protected]

During our educational trip (jodhpur- jaisalmer) from 26-3-16 to 31-3-16, I lost my Mobile handset alongwith my sim card. my mobile no is [protected]. this no is rajasthan ajmer circle no. I want to block the sim card so that no one miss use it. i request the BSNL to block my sim immediately.

I do not want to continue all package of bsnlhangama as i have never logged on for this but even then they are providing bills.Therefore i request to discontinue it with immediate effect.My details are as below-
Phone no[protected]
Account no-[protected]
Billing amount-hmod charges for feb2016 170/
A hmvod charges for feb 2016 249/
Hgod charges for feb2016 70/
Total 499/
My point is deactivate it immediately as i am not going to pay for which i have never undertaken.
Ppkandpal
Haldwani 263139

Sir,

I have 2 LAN lines, the no are 25433167 and 25438105.
both the LAN lines was working 3 years ago, not working since 2 years.
feed up complaining, the line man comes and tells us that there is no wire, Please call the Assistant engineer.
Could you please help, I have gone to RT nagar BSNL office and put my complaint in written still there is no progress.

thanks,
Jacob Cyriac

I have done stv top up of rs. 198/- and validity extension of rs. 96.00 for bsnl mobile no. [protected] (Himachal pradesh) on 16 march 2016 using netbanking. The reference number appearing in my bank statement for the above transactions are[protected]ig0bqvjoc7 (Rs. 198.00) and[protected]ig0bquxjm1 (Rs. 96.00) . Till date no recharge done.

I have contracted payu they have informed on 28.3.16 as under

With the provided details, we have found the below transaction on www.reload.in and the same mail is marked to the merchant for further action. We request you to please contact the merchant regarding services/refund against the below transactions:

Transaction id customer name amount status payu id

Rl1366945
- 198.00 captured [protected]

Rl1366654
- 96.00 captured [protected]

Hi team,

Please refer the mail from the customer regarding the above successful transaction. Request you to please address the query at the earliest.

Please help me getting my money back

I am using a landline no [protected] which is not working properly from 15 days.. Line is full of disturbance. Have complained more than 10 times, only once a person attended that to did not. Rectify properly and now same issue within two days.. Have called many times again but no one is responding.. Have called 198 done computerised booking, called [protected] done booking but not a single person is attending.. This is the last try or else have to surrender it..

After multiple complaints about the broadband not working they showed up to check the problem but the person from bsnl sindhudurga office (sawantwadi) Mr amey ghatkar was down right arrogant and rude, that rather then rectifying the problem he gave irrelevant replies and walked out of the house literally ignoring the issue. Bsnl employee are government paid and self absorbed narcissist who are not just unable and less qualified to help but also utterly useless and selfish pricks who just want their salary and holidays on time but does not gives any rat about the customers problem.

Me and my family members have never requested for or interested with or used Hungama music or hungama games or Hungama Movies.
But I have been charged regularly for the Hungama services.Latest charges are:
1. BSNL Bhubaneswar Telecom District-Bill No[protected]Rs.410.
2.BSNL Bhubaneswar Telecom District-Bill No.[protected]Rs.410
The charges (for Hungama services) are coming in a regular basis.It put me to mental and financial stress.
Please be kind enough to (1) deactivate and cancel Hungama services immediately and(2)refund the whole amount collected from me for Hungama Services.

We had taken BSNL landlines connection[protected], 92, 93, 94, since 2006 for our hospital Divine Heart Hospital located at Gomti Nagar, Viraj Khand, Lucknow - 226010.
We are facing lot of problems as these numbers do not work properly, if somebody calls on these numbers, it is ringing but actually hospital do not receive any call we have already checked our handset and we are receiving the call only on one number [protected], we get numerous complaints from our Patients that hospital number is not working which is very embarrassing for us .
Kindly understand the seriousness of these landline numbers as it can be very risky for the patients if they are contactable with us therefore request you to take appropriate action as soon as possible.

Thanks and regards,
Anurag Singh,
Sr .Admin Officer
Divine Heart & Multispeciality Hospital.

Sir, i am bsnl customer using broadband with a plan of 750 rupees monthly where round figure of money deduction is 900 around in Reckong Peo Distt kinnaur himachal pradesh.from three month there is no regular network. Even in a month on average no more the. 10 days broadband netwok is provide by bsnl. When they are not able to provide internet network less then 10 days in a month then why bsnl dept. Charges 900 rupees roundly for monthly charges. I m totally harashed from bsnl side for internet facilities provided by them. From last three months they never provide more then ten days in a month internet facility. I am doing job and i m not able to use net in a day and when i reches i room in evng i never saw internet facility. Its really a shamfull for such a reputed dept like bsnl. So my complaint is this that either bsnl will provide full internet facility otherwise monthly bill will be according to days hoe they provide ineternet facility.so its my humble request and also complaint to the higher authorities of bsnl kindly see the mater