Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I was subscribed to HP Govt. Plan ph. No. [protected] and a/c no.[protected] and I applied for portability to airtel well in time.After portability after 3 month later I got bill 1558 rupees for just !gb data used for ! day only.but I was subscribed to the plan under which 10 gb data was free with fixed tarrif plan.I was charged much above the minimum tarrif which I have already paid. Please refund exess money paid.regards

Several time contacted but no single response for internet network problem, more than 70 % time i never get continues network for internet, requesting you to solve the problem otherwise there is not worth to pay monthly bill without being used. solve the problem otherwise i have to switch on other service provider. alreternate no. is [protected]eaji

Customer care of bsnl is not good in bongaigaon district, they did not respond to our complaint and if we call to service no of bongaigaon, they did not pick any call.
bsnl office phone numbers [protected], [protected], [protected].
Please take a quick action to this service people who are working here just for money not for customer help. THEY ARE CREATING PROBLEMS. Thank you.

I have surrendered my lanline/broad band[protected] at coimbatore saibaba colony exchange and submitted relevant papers at customer care centre attached to gm's office coimbatore on 30/10/2015. Though
I was informed that refund cheque will come within 3 months, i have not got the refund even after 6 months. There is no change of address.
I wonder in these days of technology adoption, how this much delay can happen. Does it show bsnl simply do not bother about the public they deal with. May i have solution for my problem soon ?

I have lost my sim card of No. [protected] kindly block/deactivate the same to avoid any misuse.

Order no 3p[protected] having recharge status "recharge successful" of rs89 2nd th april of 2016by 10.29 am but the balce has not credited to the concern mobile no.

Sir i lost mobile with bsnl sim card on 01.04.2016 @ 20:00 hrs. Necessary compliant already lodged in bhakti nagar police station, check post, siliguri (Wb) on 02.04.2016. So that i kindly request ing please take necessary action to block my lost mobile hand set imei & bsnl sim card.
Mobile details:
Make- xiomi redmi2 with imei no. [protected].
Sim card details:
Bsnl sim no-[protected]

Dear sir or madam without any subscriment I have received the message like your gang of friends successfully activated and 50 rd was deducted from my account my mobile number is [protected]

I keep getting messages, sometimes over 5 a day with messages like "if you want a friend, call me on xxxxxxx" from BT-656300. Once when I called it said "you will be charged rs.7 after the beep" and I was charged rs.7 from my balance.

Our wifi has been down since Thursday night and we booked a complaint yesterday.However, it is now Saturday evening and these people have still not come to check out the problem.We have no choice to wait until Monday for this problem to be solved(if they even come).This is not the first time this has happened.A similar situation occurred last August where we had to wait more than 4 days for them to even come.We are not some who are obliged to wait for them to come at their own will.As providers of a service, they have a legal and moral responsibility to satisfy the requirements of their customers WITHOUT ANY DELAY

Today morning I have recharged my vodafone [protected]for Rs.220 through INB Avenue India Pvt ltd with SBI transaction ref: CCADD2GTJ328IG0BTCEVN9 . Till this time recharge is not accounted to my mobile. Please solve it urgently

Mathew Joseph

Dear sir,
I have paid my post paid mobile bsnl payment through paytm vide reference number.[protected] dt.30.03.2016 of mobile nu.[protected]. But the bsnl authority is not accepted through paytm payment. Hence, an amount of rs.1032/- will be redirect to my sbh a/c no.[protected] as soon as early.

Regrads

Boda bhadru
[protected]

I have taken a LL connection in SATARA, Maharashtra. the No is 280634.
Deleberately, BSNL started the Hungama Scheme to ny LL Connection. I dont the scheme, and I told them so, not to give me this Scheme. Inspite of my no, they delebereately do that, and charging me at about Rs.400/- per month, whic is total waste for me, and I cannot pay the Excess Bill.. If this service is not cancelled within 2 days, I will sue the BSNL Department, and will not pay any amount payable...treat it as a Threat...

I expect better from this Modi Goverment Ministry...

Suhas Sohoni...

Sir/Madam,
I have availed broadband connection in bsnl. my landline number is[protected]. I have not subscribed hungama but a sum of Rs.472/ has been unnecessarily included in my March 2016 bill. I never expected this from an government organization. Without my consent through phone the subsciption has been done. So kindly deactivate the plan immediately.
i expect that the next month bill should not include the amount for the plan and you will adjust my bill to refund the charges
From
Rajesh Kumar Agrawal

Hi, I am using the Bsnl broadband connection from long time, from one month the back our connection disconnected because of the road construction but still it's not repair from one month we are keep on complaining to telephone exchange but no result at all please do me a favor

Thanks,

Ahmed Zakariya
Jalaliya house
B.S nagar udyawar
Manjeshwar
Kasargod dist
Kerala
[protected]

During our educational trip (jodhpur- jaisalmer) from 26-3-16 to 31-3-16, I lost my Mobile handset alongwith my sim card. my mobile no is [protected]. this no is rajasthan ajmer circle no. I want to block the sim card so that no one miss use it. i request the BSNL to block my sim immediately.

I do not want to continue all package of bsnlhangama as i have never logged on for this but even then they are providing bills.Therefore i request to discontinue it with immediate effect.My details are as below-
Phone no[protected]
Account no-[protected]
Billing amount-hmod charges for feb2016 170/
A hmvod charges for feb 2016 249/
Hgod charges for feb2016 70/
Total 499/
My point is deactivate it immediately as i am not going to pay for which i have never undertaken.
Ppkandpal
Haldwani 263139

Sir,

I have 2 LAN lines, the no are 25433167 and 25438105.
both the LAN lines was working 3 years ago, not working since 2 years.
feed up complaining, the line man comes and tells us that there is no wire, Please call the Assistant engineer.
Could you please help, I have gone to RT nagar BSNL office and put my complaint in written still there is no progress.

thanks,
Jacob Cyriac

I have done stv top up of rs. 198/- and validity extension of rs. 96.00 for bsnl mobile no. [protected] (Himachal pradesh) on 16 march 2016 using netbanking. The reference number appearing in my bank statement for the above transactions are[protected]ig0bqvjoc7 (Rs. 198.00) and[protected]ig0bquxjm1 (Rs. 96.00) . Till date no recharge done.

I have contracted payu they have informed on 28.3.16 as under

With the provided details, we have found the below transaction on www.reload.in and the same mail is marked to the merchant for further action. We request you to please contact the merchant regarding services/refund against the below transactions:

Transaction id customer name amount status payu id

Rl1366945
- 198.00 captured [protected]

Rl1366654
- 96.00 captured [protected]

Hi team,

Please refer the mail from the customer regarding the above successful transaction. Request you to please address the query at the earliest.

Please help me getting my money back

I am using a landline no [protected] which is not working properly from 15 days.. Line is full of disturbance. Have complained more than 10 times, only once a person attended that to did not. Rectify properly and now same issue within two days.. Have called many times again but no one is responding.. Have called 198 done computerised booking, called [protected] done booking but not a single person is attending.. This is the last try or else have to surrender it..