Submit a Complaint
Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in
1.9
Updated: May 21, 2026
Complaints 15980
Resolved
6091
Unresolved
9889
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Bharat Sanchar Nigam [BSNL]
Rank #1-20

Bharat Sanchar Nigam [BSNL] reviews & complaints page 290

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Praveensuru
from Bengaluru, Karnataka
Apr 9, 2016
Report
Copy

Address: 560102

I submitted request letter to disconnect my landline and broadband congo connection on 23-february-2016 and till date they have not done and me bill for march-2016 month in april-2016. I don't know whom to complain. Customer care will never answer and just disconnected, i have the proof of no. Of times i called customer care. My landline no. Is [protected]. Please help which is the best way to get problem solved
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
View replies
Not use full
Reply
Sir
I wanna deactivate the bsnl hangama service plan aas soon as possible. please do it immediately. my landline number is[protected].
Reply
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    keshav1975
    from Udhampur, Jammu and Kashmir
    Apr 9, 2016
    Report
    Copy

    Address: Allahabad, Uttar Pradesh, 211014

    My bsnl landline telephone no.[protected] at c-92, yamuna vihar colony, near pcda pension office, alahabad(Up)is not working properly since last 02years. We are managing somehowe whenever we get connected that too with poor voice. We are quite old customer but treated very irresponsibly by bsnl. We have made several complaints met several times with concerned staff and requested to rectify the long pending problems and replace the instruments but no action have been taken. We are regularly making payment for this poor services. We have a trust with bsnl since long but how long a customer can continue with this type of services. Bsnl is a govt. Body and i have personally respect toward bsnl and once again hoping a quick action to solve my problems immediately.With this note i would like to inform concerned officer to look into the matter seriously.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Shyam Ch
      from Dharmavaram, Andhra Pradesh
      Apr 8, 2016
      Report
      Copy

      Address: Anantapur, Andhra Pradesh, 515671
      Website: BSNL

      I am ported from tata docomo to bsnl 3 days ago . When i am switch off and switch on the mobile automatically 3 rs deducted from balance this happens 3 times in 3 days . In my mobile there is no mobile tracker and no service message settings but ur dseducting my balance . I am using bsnl in 2nd slot . When i am using tata docomo and telenor in my mobile no balance is deducted when i am ported to bsnl my balance deducting . Give my money back. My mobile no is ( [protected] ) and my email id is - ( shyam.[protected]@gmail.com )
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        nammukali
        from Jind, Haryana
        Apr 8, 2016
        Report
        Copy

        Address: Jind, Haryana, 126112
        Website: www.bsnl.hungama.com

        My name is sumit parbhakar. my landline no. is [protected] and mob. no. is [protected]. i am from jind (haryana). i have bsnl broadband connection. i got a call from bsnl hungama before 1 and half month about subscribe their services. but i refused. then they ask me to provide my email id. i gave them and then they subscribe 3 services on my broadband. i am charged more than 400 rupees on march 2016. so please do something
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          hrkanpur
          from Delhi, Delhi
          Apr 8, 2016
          Report
          Copy

          Address: Kanpur, Uttar Pradesh, 208001
          Website: www.bsnltunes.co.in/rbtweb/live/index.aspx

          We have already user of bsnl cellone postpaid mobile since year 2000 in up east circle and haveing an account in PRBT service. we have lost the password. we have doing all effort but not result till date. We have also call on 1503 regarding this problem but they are helpless in this regard. So please send the PRBT password recopver how to change the bsnl caller tune in my number.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            saurabh gupta 1990
            from Mumbai, Maharashtra
            Apr 8, 2016
            Report
            Copy

            Address: Jhansi, Uttar Pradesh, 284204

            Maine apne number pr 151 rs. se recharge kiya tha. lekin recharge nhi hua hai aur wallet se amount deduct ho gya hai. so plz solve my problem.
            and success my recharge.
            mobile number [protected]
            order no. [protected]
            View replies
            mujhe lagta hai paytm fraud hai...
            Reply
            I shall never trust on paytm..
            Reply
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              tiilak
              from Mumbai, Maharashtra
              Apr 8, 2016
              Report
              Copy

              Address: 636007
              Website: BSNL

              My landline no is[protected]. land line is not working. Wires were torn during new road laying. I am an elderly person aged73. pl repair the line
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                talibst
                from Mumbai, Maharashtra
                Apr 7, 2016
                Report
                Copy

                Address: Bandipora, Jammu and Kashmir, 193503

                Dear sir, i live in Gurez area of jammu and kashmir. (pin :193503). since its launch in 2006, the said company has not improved its services in the area. there are frequent call drops and after trying for more than hour call gets connected and onle after few minutes it gets disconnected. the problem is very grave and we face a lot of inconvenience.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  dr.raju katoch
                  from Varanasi, Uttar Pradesh
                  Apr 7, 2016
                  Report
                  Copy

                  Address: 172102

                  I was subscribed to HP Govt. Plan ph. No. [protected] and a/c no.[protected] and I applied for portability to airtel well in time.After portability after 3 month later I got bill 1558 rupees for just !gb data used for ! day only.but I was subscribed to the plan under which 10 gb data was free with fixed tarrif plan.I was charged much above the minimum tarrif which I have already paid. Please refund exess money paid.regards
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sonal Nayak
                    from Mumbai, Maharashtra
                    Apr 7, 2016
                    Report
                    Copy

                    Address: 401209
                    Website: www.maharashtra.bsnl.co.in

                    Several time contacted but no single response for internet network problem, more than 70 % time i never get continues network for internet, requesting you to solve the problem otherwise there is not worth to pay monthly bill without being used. solve the problem otherwise i have to switch on other service provider. alreternate no. is [protected]eaji
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mithilesh Sah
                      from Guwahati, Assam
                      Apr 7, 2016
                      Report
                      Copy

                      Address: Bongaigaon, Assam, 783380

                      Customer care of bsnl is not good in bongaigaon district, they did not respond to our complaint and if we call to service no of bongaigaon, they did not pick any call.
                      bsnl office phone numbers [protected], [protected], [protected].
                      Please take a quick action to this service people who are working here just for money not for customer help. THEY ARE CREATING PROBLEMS. Thank you.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        simhankovai
                        from Coimbatore, Tamil Nadu
                        Apr 5, 2016
                        Report
                        Copy

                        Address: 641038
                        Website: BSNL

                        I have surrendered my lanline/broad band[protected] at coimbatore saibaba colony exchange and submitted relevant papers at customer care centre attached to gm's office coimbatore on 30/10/2015. Though
                        I was informed that refund cheque will come within 3 months, i have not got the refund even after 6 months. There is no change of address.
                        I wonder in these days of technology adoption, how this much delay can happen. Does it show bsnl simply do not bother about the public they deal with. May i have solution for my problem soon ?
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Hans raj bhatia
                          from Basi, Punjab
                          Apr 5, 2016
                          Report
                          Copy

                          Address: Chandigarh, Chandigarh

                          I have lost my sim card of No. [protected] kindly block/deactivate the same to avoid any misuse.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            manoramax
                            from Bardoli, Gujarat
                            Apr 4, 2016
                            Report
                            Copy

                            Address: Surat, Gujarat, 394220
                            Website: indian consumer complain

                            Order no 3p[protected] having recharge status "recharge successful" of rs89 2nd th april of 2016by 10.29 am but the balce has not credited to the concern mobile no.
                            View replies
                            i had recharged on airtel no of Rs 89 on 2nd april 2016 .order no 3p[protected] having order status "recharge succful on .but yet not credited to concern mo.
                            Reply
                            rechare on just rechage it not a good site as it not works properly .i had recharged Rs 89 on my airtel no on 2nd april 2016 .having order no 3p[protected] and status report "recharge successful"
                            Reply
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              kkbabu
                              Apr 4, 2016
                              Report
                              Copy

                              Address: Darjeeling, West Bengal, 734008
                              Website: www.xiomi.com

                              Sir i lost mobile with bsnl sim card on 01.04.2016 @ 20:00 hrs. Necessary compliant already lodged in bhakti nagar police station, check post, siliguri (Wb) on 02.04.2016. So that i kindly request ing please take necessary action to block my lost mobile hand set imei & bsnl sim card.
                              Mobile details:
                              Make- xiomi redmi2 with imei no. [protected].
                              Sim card details:
                              Bsnl sim no-[protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Y
                                Yadlapalli
                                from Chennai, Tamil Nadu
                                Apr 3, 2016
                                Report
                                Copy

                                Address: Guntur, Andhra Pradesh, 522007

                                Dear sir or madam without any subscriment I have received the message like your gang of friends successfully activated and 50 rd was deducted from my account my mobile number is [protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dinesh1414
                                  from Hyderabad, Telangana
                                  Apr 3, 2016
                                  Report
                                  Copy

                                  Address: 500047

                                  I keep getting messages, sometimes over 5 a day with messages like "if you want a friend, call me on xxxxxxx" from BT-656300. Once when I called it said "you will be charged rs.7 after the beep" and I was charged rs.7 from my balance.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sreelakshmi9
                                    from Ernakulam, Kerala
                                    Apr 2, 2016
                                    Report
                                    Copy

                                    Address: Ernakulam, Kerala, 682016

                                    Our wifi has been down since Thursday night and we booked a complaint yesterday.However, it is now Saturday evening and these people have still not come to check out the problem.We have no choice to wait until Monday for this problem to be solved(if they even come).This is not the first time this has happened.A similar situation occurred last August where we had to wait more than 4 days for them to even come.We are not some who are obliged to wait for them to come at their own will.As providers of a service, they have a legal and moral responsibility to satisfy the requirements of their customers WITHOUT ANY DELAY
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      mathew joseph
                                      from Thiruvananthapuram, Kerala
                                      Apr 2, 2016
                                      Report
                                      Copy

                                      Today morning I have recharged my vodafone [protected]for Rs.220 through INB Avenue India Pvt ltd with SBI transaction ref: CCADD2GTJ328IG0BTCEVN9 . Till this time recharge is not accounted to my mobile. Please solve it urgently

                                      Mathew Joseph
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        bhadr12
                                        from Bengaluru, Karnataka
                                        Apr 2, 2016
                                        Report
                                        Copy

                                        Address: 504292

                                        Dear sir,
                                        I have paid my post paid mobile bsnl payment through paytm vide reference number.[protected] dt.30.03.2016 of mobile nu.[protected]. But the bsnl authority is not accepted through paytm payment. Hence, an amount of rs.1032/- will be redirect to my sbh a/c no.[protected] as soon as early.

                                        Regrads

                                        Boda bhadru
                                        [protected]
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        View replies
                                        Please do the needful early
                                        Reply
                                        Kindly remit the amount of Rs.1032.00
                                        Reply
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Reliance Communications
                                          3
                                          (22896)
                                          T24 Mobile
                                          2
                                          (376)
                                          Idea Cellular
                                          3.2
                                          (16718)