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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 292

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1
1960s47
from Ambala, Haryana
Mar 25, 2016
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Address: Jaipur, Rajasthan, 302020

Dear Sir,
I have taken plan(RS. 675/ month) of Internet but unfortunately Bill has come of Rs. 10184 (Invoice period- 01/01/2016 to 29/02/2016) and i have given Application at BSNL-Office Hira-path, Mansarovar, Jaipur and we have deposited Rs.1175 on 18/03/2016 but still it was showing Message on my Mobile for paying Rs.10184.
While discussing in the office they said that they have given 1-year bill but i have to convert monthly. so kindly resolve my problem as soon as possible.

Regards
Manju Agarwal
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    A
    Ananda Raj
    from Tirur, Kerala
    Mar 25, 2016
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    Address: Malappuram, Kerala, 676102
    Website: www.bsnl.co.in

    I wish to take a new landline connection along with broadband. The circle officers are saying that I have to give them cable charge, labour charge, and the handset cost. When I inquired about the costs for new connection to the customer care officers at[protected] the told me that there is no such costs and initial installation charges and security deposit will be shown in the first bill. What should I do? Due to this they are not giving me connection.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      S
      Singh.ra
      from Chakrata, Uttarakhand
      Mar 25, 2016
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      Address: Dehradun, Uttarakhand, 249201
      Website: bsnl.hungama.com

      Kindly deactivate/cancel bsnl hungama service from our telephone number[protected] with immeddiate effect.

      Being old and senior citicen I cannot use this service and so far has never use this service. I am paying unnecessarily. Kindly cancel/discontinue.

      regards
      Ramesh Singh


      eactivate with immeiate effect bsnl hungama service from our telephone number [protected]
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        Z
        z2a
        from Solan, Himachal Pradesh
        Mar 25, 2016
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        Address: 174101
        Website: www.bsnl.co.in

        R/Sir,
        with due respect that I have take a Internet Broadband connection no[protected] on the name of my firm Quality Freights Agencies Nalagarh Ropar road Dherowal, Nalagarh(H.P.).Sir I am paying my BSNL bill always before due date because my total work depend at this broadband connection because my firm is a online service provider.Sir I have make many time complaints through BSNL Land line no[protected] and JTO BSNL No[protected] but my problem is as it is yet.Sir I BSNL customer from about since four years but they are continue ignoring my complaints that is effects my business badly.Sir please take necessary & actions about my complaint mentions above.
        Thanks & regards.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          A
          ajin rm
          from MARTHANDAM, Tamil Nadu
          Mar 24, 2016
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          Address: Thiruvananthapuram, Kerala, 695122

          Respected sir,
          Its been really hard to say that indias govt. Telecom provider is not able to provide a good networking in rural parts of india.We the people o[censored]diyankulangara (Kerala)is now facing network problems here.India is moving to 4g networking now but in this place 3g service hasn't yet started.We the people living here kindly request you to take adequate measures immediately.
          Thank you
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            D
            deepak moud
            from Mandsaur, Madhya Pradesh
            Mar 23, 2016
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            Address: Indore, Madhya Pradesh

            Plz deactivate hungama services on [protected]
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              P
              Prasenjit Kumar Dey
              Mar 22, 2016
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              Address: North 24 Parganas, West Bengal, 700114

              The ph no [protected] of sr citizen mrs maya dey remain dead due to cable fault, as per local bsnl staff mr dilip kumar nag since 12.03.2016 till date. Now it take abnormally long time to resolve this issue since 12.03.2016. Request you to resolve this issue immediately please. Alternative no [protected].
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                S
                swathik11
                from Bengaluru, Karnataka
                Mar 22, 2016
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                Ftth connection fake bill

                Address: 560059

                This complaint is regarding the BSNL FTTH broadband connection i

                took for the below address.I have been using BSNL portal for paying

                monthly bills online whereas at a certain point the portal has been

                upgraded and the IP is changed for the portal.I started using the

                new portal for paying bills where i could find the entire bill

                history.As the bills are archived...
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                chella1311
                from Bangalore, Karnataka
                Mar 22, 2016
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                Address: 635206

                Respected sir, I am an old man aged aged 69 years. I am using a sim card purchased from BSNL.The number is [protected]. Most of the time i was using this sim number. I am a poor person. But BSNL deducts Rs 5 -00 once in two days.This morning [[protected]] i recharged for Rs 10-00, . Immediately after recharging this amount BSNL duducted Rs 5 -00. How can I use this number hereafter. I had asked BSNL not to deduct Rs 5 from my sim card but the do not bother.Regularly they are doing this mistake.
                Kindly do the necessary action so that BSNL will not do this fault again.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  R
                  ranjith86
                  from Puducherry, Puducherry
                  Mar 22, 2016
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                  Outgoing calls barred

                  Address: 530016

                  Dear Sir/Madam,

                  We have been using[protected] landline for the last close to 2 decades. In 2011 we have raised a request to bar outgoing calls on this number. But in Jun 2015 we have requested to activate the basic 675/- broadband plan on the same number expecting we would get to make calls and browse internet.

                  We only got to browse the internet, making calls was still a long shot. I have visited BSNL Vizag...
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                  S
                  Shantanu Choudhary
                  from Pathankot, Punjab
                  Mar 22, 2016
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                  Address: Dewas, Madhya Pradesh, 455001

                  Please deactivate all bsnl hungama packs on my number [protected].please do deactivate it immediately...
                  bsnl hungama packs deactive may no [protected]
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                    R
                    rupur
                    from Mumbai, Maharashtra
                    Mar 22, 2016
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                    Address: Valsad, Gujarat

                    My Land line no.[protected] has been closed before 18th September 2015 as per my service Request for Closure which has been registered successfully with BSNL. My Request Id for future references is : [protected]. As per information of BSNL - Vapi office the cheque for refund of Rs. 1421.89 has been issued in the month of December and it will be sent to my residence. But still today I have not received any cheque. According to BSNL - Vapi office it will be sent from BSNL - Valsad office. I had communicated with customer care of BSNL and they have asked me to contact[protected]. I have ranged the number several times but nobody is attending. Require your intervention to sort out the matter. Please help me. My customer ID of BSNL is [protected] and Account No. Of BSNL is [protected]. My Name and address is as follows :-
                    Rathindra Nath Karmakar
                    A-306 Sargam Co-Operative Housing Society Ltd.
                    Chharwada Road, Vapi - 396191, District - Valsad, Gujarat
                    email ID: RN.[protected]@hubergroup.in
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Sir,
                    Still today (05.04.2016) no BSNL customer support representative has been contacted me. Please help me to get back the security deposit.
                    Regards,
                    Rathindra Nath Karmakar
                    A-306 Sargam Co-Operative Housing Society Ltd.
                    Chharwada Road, Vapi - 396191, District - Valsad, Gujarat
                    email ID: RN.[protected]@hubergroup.in
                    Dear Sir,
                    Still today no action taken by M/s. BSNL. Please help me to get the refund.Please consider this mail as my SOS.
                    Regards,
                    Rathindra Nath Karmakar
                    A-306 Sargam Co-Operative Housing Society Ltd.
                    Chharwada Road, Vapi - 396191, District - Valsad, Gujarat
                    email ID: RN.[protected]@hubergroup.in
                    Dear Sir,
                    Still today (13.04.2016) no action taken by M/s. BSNL. Please help me to get the refund.Please consider this mail as my SOS.
                    Regards,
                    Rathindra Nath Karmakar
                    A-306 Sargam Co-Operative Housing Society Ltd.
                    Chharwada Road, Vapi - 396191, District - Valsad, Gujarat
                    email ID: RN.[protected]@hubergroup.in
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                      D
                      Dev kuwar
                      from Bhopal, Madhya Pradesh
                      Mar 22, 2016
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                      Address: Shahdol, Madhya Pradesh, 484334

                      To,
                      Consumer complaints sir
                      Mp India
                      Respected sir My village is satuated shahdol distt mp.my village is tengha this village no any tower installed.my village is not govern new generation.plz my request is accepted. Rajkumar sent tengha jaitpur shahdol mp 484334
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        M
                        mannadyhari
                        from Coimbatore, Tamil Nadu
                        Mar 21, 2016
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                        Address: Thiruvananthapuram, Kerala, 695 001
                        Website: www.bsnl.in

                        My landline telephone is remaining dead for the past 9 days, since 13.3.2016. I have registered complaint over the fault booking number 6 times. Complained in person to the office of the principal general manager, telcom, uppalm road, thiruvananthapuram, 2 times. But no remedy for my grievance. Due to the discourteous attitude of the staff in the office, even to hear my grievances, i am really aggrieved. Due to the non-receipt of internet connectivity, a lot communication problems and loss of connectivity also is experienced. If the present irresponsible attitude is continued, i may have to approach consumer forum or appropriate courts. Kindly do the needful.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          I
                          Ivan Patra
                          Mar 21, 2016
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                          Address: Koraput, Odisha, 764020
                          Website: orissa.bsnl.co.in/koraput

                          On Oct 2014 I retired from my job and on Jan 29 2015 I gave an application to Bsnl Koraput to disconnect my landline connection at my old residence and provide me a new one at my present address. I paid an amount of Rs 2645 for this purpose. More than 1 year has passed and still no connection at my home. Talked to the GM many times but no use.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          This is complaint against BSNL is on behalf of my mother Santoshini Anderson.
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                            Mohit rabs
                            from Motihari, Bihar
                            Mar 21, 2016
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                            Address: East Champaran, Bihar, 845401
                            Website: Www.bsnl.co.in

                            Dear sir/ Mam
                            Subject -complain regarding not received confirmation message for payment of WIFI bill
                            I had made payment of my WiFi Bill today through HDFC net banking however amount has been debited from my account but no confirmation msg received for bill submission.Request you to kindly check and do need full ASAP.
                            Please find the details and attached screen shot of banking.
                            Owner name -Sachdeva king
                            WIFI connection no.-[protected]
                            Registered no-[protected]
                            Please do on urgent basis
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                              S
                              Santosh Survase
                              from Badlapur, Maharashtra
                              Mar 20, 2016
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                              Address: Pune, Maharashtra, 411017
                              Website: www.bsnl.hungama.com

                              Dear Sir/Madam,
                              My Telephone no. is[protected]
                              Customer ID : [protected]
                              Name : Santosh Survase
                              Registered Email ID with BSNL: [protected]@rediffmail.com
                              Registered Mobile No. with BSNL is [protected].

                              I have complain that without intimation on registered details BSNL-Hungama Unlimited Entertainment Services activated following facility on my telephone no.[protected].
                              Music on demand_Hungama
                              Moves on demand_Hungama
                              Games on demand_Hungama.

                              and extra charged in BSN Bill.
                              Due to above reason, i have not paid BSNL Bill, due reason BSNL has stopped our Incoming call and Internet services from 4 days back.

                              Please take respective action @ BSNL.'

                              Thanking you with regards,
                              Santosh Survase
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                                Narayanan Mv
                                from Bengaluru, Karnataka
                                Mar 19, 2016
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                                Address: Kannur, Kerala, 670307

                                I have made transaction through icici bank vide transaction id[protected] dated 19/03/2016 for recharging of my prepaid mobile no [protected] for rs. 110. The message indicated that the transaction is complete. However the talk time has not been credited to my mobile yet causing inconvenience to use the mobile for outgoing calls. Request needful action at the earliest.

                                Regards,

                                Mvnarayanan
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  Narayanan Mv
                                  from Bengaluru, Karnataka
                                  Mar 19, 2016
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                                  Address: Kannur, Kerala, 670307

                                  I have made a transaction through icici bank vide transaction id no.[protected] dated[protected] for recharging of my prepaid mobile no.[protected] for rs. 110. However the talk time has not been credited to my mobile. Request looking into the matter urgently.

                                  Regards
                                  M v narayanan
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    chat2amit
                                    from Gurgaon, Haryana
                                    Mar 19, 2016
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                                    Address: Gurgaon, Haryana, 122017

                                    Bsnl cheating (Phone no[protected]
                                    1) bsnl continued to bill me till 2nd february 2016 despite disconnection of my phone on 28th january 2016.
                                    Bsnl is not only lazy and inefficient organization, though my phone line and internet were disconnected on 28th january buy bsnl gave me bill till 2nd february 2016.
                                    When i asked bsnl office i was told that lazy and slow working bsnl officers entered disconnection date late in system which caused this extra bill though my phone was disconnection on 28th january.

                                    I collected signed acknowledgement from bsnl officer at palam vihar gurgaon branch date 28th january 2016.

                                    2) cheating no 2
                                    I have not received bsnl bills since last 2 years and i check it painfully by going to bsnl office. After disconnection my bill was not sent for month of january 2016 for which bsnl has sent me wrong charges as late fee.

                                    3) cheating no 3:
                                    Bsnl has not sent my bill s as full and final settlement and have not refunded my security despite my disconnection, i was hoping that my bill will get adjusted against my security and i will get over and above security and bill as adjustment.
                                    I have spoken to sunder lal from pg at ambala who is face of corruption in bsnl and has not helped me.
                                    I have emailed this issue many times to bsnl(Public grievance) department but i have not received any help on this issue, ..And bsnl has refused to correct the wrong bill and refund my security.

                                    Bsnl complaint no har/co/2016/868 dated 28/1/2016 & 25/1/2016
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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