Bharat Sanchar Nigam [BSNL] Complaints & Reviews

We have opted for a new broadband connection 2weeks ago in bsnl office in sector 56 gurgaon.
They provided us the eta of 2 days for complete installation, but now it has been 2 weeks still the connection is not up.
I am tired of calling them. They never show up.
Every time i call them the tell it will be fixed in a day but there is no progress till now.

I asked them to cancel the connection and refund my money back but they are not doing so.
They bluntly say we will not refund. This is not the way it should be i have given enough time to them and now i don't want their service.
I nee my money refunded.

Yesterday in my bsnl [protected] number 14rs plan activated by bsnl suddenly, i have not tried to activated this, because i am using this number only for call not for internet, so i need to remove this plan from my phone and refund money immediately.

The number of calls are came to my bsnl landline number. They told me that just activate the bsnl hungama service without subscribe any packs. If you want any service just activate by your wish. I gave my mobile number and details. Then they activate an account without any package subscription. I saw the content and felt its not useful... Full of rubbish. I logged out. At the end of month they charged me for all packages without my knowledge. I didn't subscribe any package. But they cheated me.

Sir
My L/L No. is[protected]. BSNL-has activated hangama services on my phone without my consent from last two months. Rs 900 app. has been added in my bill which is wrong.
Please deactivate all the hangama services from my phone immediately and the charges should be waved off.

While travelling in Mumbai Yesterday, I have lost my BSNL SIM No. [protected] on 17.04.2016. I could not trace it out the SIM despite of efforts. The SIM is showing Switch off Now.

I therefore request you to Block the SIM immediately.

We have surrendered the telephone connection[protected] at ambattur csc, chennai on 13/03/2015. Received the acknowledgement for the same. Till today the account was not settled.

No refund was done towards the deposit amount adjustment as well as the deposit payment towards isd connection for rs 5000 (Original demand draft was submitted for this deposit as well as the copy of the receipt for rs 5000).

Several times visited ambattur csc / accounts department, met the manager, etc. Every time, they ask me to provide a fresh complaint request in paper... Noting happened so far.

Respected sir.I paid rs 272/- on[protected] to my land line phone no [protected] through my debit card and the amount is debited from my account immediately . But the bsnl portrait
Shows that, sorry, transaction failed. How i get my money back. Please let me know as early as possible to my email address.
Thanking you
Dontala prakash
Email: [protected]@yahoo.com..

Hi sir i am tta in bsnl phillaur distt. Jalandhar my uan no. Is[protected]. I applied for advance throw proper channel in my department . My company sent my all document in chandigarh epf office in march 2016 . My all documents are complete . But i not receive my epf advance yet and no any type of information from epf office chandigarh . Pls give me epf advance as soon as possible or any information about my file is inprocess or not . If you dont give any information yet i ask throw rti . Thanks

My bsnl landline phone is out of order since last 25 days. Please find below the complaint docket nos.With dates. Every time i got message after complaining that issue has been resolved. But it didn't.

I have also visited jagda bsnl office personally, but only got assurance but problem not resolved.

I am 75 years old person and not understanding now whom to approach.

My yearly plan payment is due in this month but if my phone service is not restore then how could i pay bill for the same. Please suggest.

Request complaint docket nos,

1. [protected] - 16/04/2016
2. [protected] - 15/04/2016
3. [protected] - 13/04/2016
4. [protected] - 12/04/2016
5. [protected] - 16/04/2016
6. [protected] - 04/04/2016
7. [protected] - 01/04/2016
8. [protected] - 31/03/2016
9. [protected] - 30/03/2016

My Land Line No is 2287002 & it has no dial tone sine the past one week, I am also having Unlimited Broad Band plan & it is connecting sometimes but often gets disconnected. The complaint has been lodged personally on 16.04-16 in Urban Estate Exchange, Patiala but till date it has not been attended.
The cable that connects the Land Line is lying open since the past 12 years & often gets disconnected & time & again the same has been brought in the knowledge of the Exchane Personels but nothing has been done so far to repair it permanently.
From your data base the Number of complaints lodged in this regard can be seen.
It needs only 5 feet pipe which is to be laid 6 inches under the earth to avoid such reccurance again.
Thanking U in anticipation of an early action.
Kuldeep Singh
#2295 Urban Estate, Phase II, Patiala

I have not subscribed to hungama.com and still has been charged rs.410 in the bill for the month of march.my landline no is[protected].kindly recredit the amount.otherwise, i will be left with no other option except to go for an alternative.
vkaggarwal

I raised a Service Request for closure No. SR#[protected] for my telephone on 20/11/2015. Subsequently i surrendered the telephone instrument at Mylapore-RSU Exchange on[protected]. Since they said this is not enough i further gave a written application in the prescribed format to the Mylapore-RSU, BSNL grienvence cell on[protected] along with the blank cancelled cheque since they informed that the deposit will be returned only to the bank account through NEFT. I am attaching all the above referred documents andf receipts along with the latest bill where yhe department has raised a credit note for Rs. 2, 686.39 on 1-1-2016.

4 months have elapsed. Till the writing of this complaint i have not received the refund of deposit amount. Please examine and arrange refund.

Customer Id [protected]
Account Number [protected]
after telephone surrender a bill was raised as follows:
Bill Number & Date[protected]/01/2016 for Rs. -2, 686.39(Refund)
I have submitted the Bank particulars also. But the refund payment has not come till date. Please expedite refund payment.
A Sarada

My bsnl no [protected] name-manish n shah address- 401, 4th floor dhanlaxmi complex panch batti bharuch-392001

Sir i can not out going call from my bsnl [protected] to any tataindicome landline number.I complain and telephonic talk with custome care but can't solve my above issue.So please do need full as soon as possible.
Note- i used both network (Bsnl&tataindicom)in my house.
Regards,
Manish n shah
[protected]
Landline tata indicome number[protected]/645827/652197

I made a mistake transaction of incorrect recharge of 500 to [protected] instead of [protected]. The correct number is [protected]. Recharge denomination 500.paid through hdfc net banking. Net banking ref number[protected] . Kerala circle.pls help.

My cellone bill dt01/03/2016 for rs284/ for post paid mobile no
[protected] was paid on 23/03/2016 by auto pay systemvide oracal[protected]hnbariib29438671 through sbi internet banking.
But the bill no[protected] dt 01/04/2016 shows a late fee of rs10/. P
Please verify and correct the bill urgently

I am living in Howrah, West Bengal.
Suffering from no broadband connection and Landphone connection. It have been 6 (six) days of trouble.
On[protected], I have made my first complaint but closed without repairing. Repeated complaint on[protected], but same scenario.
Then seeing such negligence I was bound to inform to [protected]@bsnl.co.in, but still 4 days have passed no result.
It seem that the local BSNL (Calcutta Telephone) authority is so much reluctant that, they don't care for any solution.
I am not the single victim, the local Bsnl office (Howrah), has been a pain for many ones mainly with their misbehavior.

Dear sirs, I made a payment of Rs.571 using my VISA credit card today[protected] at 12.36 pm today for Tele phone no. [protected]. My payment was made successfully and I got a message from my bank HSBC, Chandigarh that my Credit card has been used for Rs.571 at Bsnlpost. The message on BSNL site (Bill Desk Site) appeared that your payment is being processed and it may take 1 to 5 seconds and it may take more time in some cases. But for full 2 hours the same message appeared and then the error message appeared.
I have made the payment and my bank statement says so, but there is no response from BSNL that the payment has been recd. Please check the same at your end.
Ramesh Sethi ( [protected]@hotmail.com ) Mobile. [protected]

Dear sir i have got missed calls from some numbers which are not in my contact's this are the numbers from i have got missed calls

1 [protected]
2 [protected]
3 +[protected]
4 [protected]
5 [protected]


please close this missed calls .

Please sir solve my problem
14/02/2016 ko 10:35 min me mere account me 216 rupees tha then humne check kiya tha data pack dalne ke baad to 216 rupees and 1 gb data mb tha
Humne 10: 33 me recharge kiya to 10:35 me check hone ke baad ka balance us time bhi 216 rupees and 1 gb data tha abhi mere account me 87 rupees hai
Jb hume customer care se baat hui to wo bole ki aap ke account me 10/04/2016 ko hi 87 rupees tha 1st time and 2nd time call kiya to bole ki mere pass koi details nahi h aap 24 hours ke baad call kare
Jb hume 3rd time call kiya to bola gaya ki aap ke account se data charge ke liye debite kiya gaya but unka bolna h ki aap ke account se10:27 me debite huaaa h aur aap ka data 10:33 me activate huaaa h aur hume bola ki 10: 35 me mera balance 216and 2 gb data tha
Please check my status.
Mibile no--[protected]

On 15.04.2016 around 8 a.M rs. 50 had been unauthorisedly deducted from my account for activation of wallpaper subscription (Vas).

I had not activated the said service either by sms or ussd or even trough wap link.

I contacted bsnl customer contact service and they had replied that the service will be deactivated shortly. I argued that when i had not requested for any services of vas why i have to bear the cost. Instead i demanded for refund of deducted amount. But they said no option and closed the ticket no v6d15tn381371.

Since no response, i constraint to file the present grievance.