Bharat Sanchar Nigam [BSNL] Complaints & Reviews

From the past 11-12 days mobile data services were blocked in haryana as a result i was not able to avail the internet facility for which i had paid the amount . I had subscribed for data pack of 14 days out of which i was able to use it only 2-3 days, company is neither taking any responsibility to provide extended validity nor refunding back proportionate amount . Company is saying that it was blocked due to govt. orders, in between all this, consumers suffered the whole loss instead of propotionate loss . I want that either company should provide extended validity or refund the proportionate amount to me

Dear sir,
I had recharged online on 2nd Oct. 2015 via mobikwik website. RECHARGE WAS SUCCESSFUL. But benefit of that data pack was not given to me. I complaint about it to customer care and also on [protected]@bsnl.in
I provide him transaction id also for that recharge. I spoke to mobikwik customer care.They told me that" if your recgarge would not successful, amount will automatically refunded on your wallet. Your recharge is successful so you have to speak with your telecom service provider."
Since then I was mailing and talking with BSNL authorised person but I still not get my refund.
I request you to kindly check details and refund me my money as soon as possible. It has been 5 months from the date of my recharge but no solution is provided yet.

I want to deactivate the BSNL hungama plan . do it immediately. My land line number is[protected] and i am not able to pay this bill so plz immediately deactivate. my gmail id - [protected]@gmail.com

Dear Sir,
Ref : Telephone No : [protected], Account No [protected]
Please change pincode number, Bangalore 560070 to Bangalore 560061
chikkalsandra's pincode number is 560061

existing Billing address: Correction to be done as:
Bharath Kumar B M
No 226, 2nd floor, 4th main, 4th cross, Ramanjaneyanagar, Chikkalsandra, Bangalore : 560061
I request u to kindly incorporate the changes ( corrections ) and confirm.

thanks & regards
Bharath Kumar B M
[protected]

Dear sir my no.[protected] has been recharged 2times of 699.00 which is free onnet call.this bihar registered no.regarged by paytm.
So I request to refund or renew it for next month. Regard yashaswi sahoo

My BSNL Mobile Customer A/c No.[protected]
cell no: [protected]
Complaint: About a charge for rs 8000, which i never used or never downloaded data

I have received a bill for Rs 8000 for alleged use of 11GB Data.

My laptop has 3GB free space.
If full 3GB capacity or greater than 3GB capacity is used, my laptop will crash.

There is no scope with my laptop to use 11GB.

By personally visiting the below addresses
1)BSNL Customer Service Center,
near p&t quarters, secunderabad
2)the Concerned officer in Cell One
billing complaints, paradise, secunderabad,

I gave a written complaint, that i have never used so much data,
So far there is no response.

I request you to look into the complaint immediately and correct the billing and restoration of my BSNL 3G Data Card service.

more details and facts about my complaint
a)There was never a warning to me in this regard
b)As per History from my BSNL 3G data card, the data is like below
uploaded data is 2.65GB, downloaded data is 1.49 GB
no where it says 11GB was downloaded
c)As per my plan 5GB data is discounted, but i never downloaded 11GB or fully utilized my 5GB discounted
d)The net speed was always ridiculously slow around 1Mbps, to download such huge data, it would take several days to download 11GB data


hope to hear from you
regards
Subrahmanyam A. Vaddi

Dear Sir,

On Dated 02/03/2016 I have made payment of Rs.197 for BSNL Data voucher for mobile No.[protected] recharge through my axis Debit card No.[protected]. The Amount Rs.197/- is deducted from my A/C but neither my BSNL Mobile No.[protected] is recharge for DATA VOUCHER nor I have received the message for recharge.
Kindly reply as early as on my E-Mail I.D.[protected]@gmail.com

Thanks & Regards
Nitin M.Diwan ([protected])
[protected]@gmail.com

I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My landline number is[protected] from arunachal pradesh

Today[protected] my bsnl sim card was blocked without any concern. can u please resolve the problem and activate my number as soon as possible because i am using this number more than 5 years. my mobile number is [protected].

The EVDO service of agartala, tripura is very poor, it seems the speed of the EVDO internet speed is shared in the ratio of 3:1 which means, the company to earn maximum profits out of the capacity, the speed of the single EVDO data cards is shared among other three EVDO data cards.or the company is making very illegal and dirty business.pls make necessary measures.Iam even planning to write a letter to PM regarding the issue.

Hello,

I have been applied for BSNL FTTH connection 3 months ago, and it was working fine for only 2 months. It was disconnected on 12-Feb-2016, without any notice. And it is due to non-payment. When I asked the billing information the number allotted to me[protected] is in somebody name and I can't pay the bill for the same. After a follow up of 15 days, still no resolution. I have even lodged the complaints in grievance of BSNL, but still no response. Please do let me know how I can take any legal actions against BSNL

I want to complain against bsnl because they are not repairing the broadband line amd due to this internet is not working since 15 days. I m very disapointed by their customer service. For using internet i have to recharge on my pre-paid sim. If i pay for recharge then why should i pay the bill. plz solve this problem as soon as possible

My mobile number is [protected] daily some calls incomeing calls and message are comeing . this number call list wanted.

Sir,
I would like to inform you that there was no connection since Dec, 2015 in above mentioned telephone due to construction of drain in Army Supply road. I have paid the bill up to Dec, 2015. I am facing lot of financial hardship to pay the bill for the month of Jan, 2016.

I therefore, request you to exempt for payment of bill for the month of Jan, 2016.

For which act of your kindness, I shall remain grateful to you.
Thanking you.

Yours faithfully,
DILIP PAUL.

I have a BSNL telephone connection, which is not working properly. In July, 2015, area line man came to my house and told me that wire is so old and it need to be replaced. After replacement he took Rs. 300/- as wire cost without giving any receipt. Even then my telephone is not working properly. The wiring is very poor and frequently it brokes due to which phone stop working. At present my telephone is not working and I had made a complaint on 27.02.2016 but it has not been solved.

For last few days my bsnl cellone postpaid mobile no.[protected] sim is disabled. I really don't know why this thing has happened. Till date all my bills are cleared.I don't find any reason for my sim to be disabled/blocked. I tried whichever ways to enable it but in vain. Finally, yesterday the 26th I sent an email to ccmobile.[protected]@bsnl.co.in with the hope that something will done from their end but so far no response. I am facing so much of problems without my sim being activated. I have been using this sim for many years and haven't experienced such problem. It is a matter of great concern for people like me banking on prestigious company like BSNL for keeping in touch with family members, friends and business partners across the country. BSNl should not let down the people of this country by giving them high hopes for better facilities with better products when they cannot afford to look into simple matter that I am facing. Pl do something to restore my connection. - B.K.Roy

My phone with the sim [protected](bsnl) has lost on 27/2/2016 at bardhaman town, wb .please deactivate the sim as soon as possible taking immediate action

I want to discontinue the service of Broadband in my telephoe no.[protected] . I have no complaint against you, I simply want to discontinue the service attached to my telephone..I have tried it through online mode, but funnily you have link for applying for broadband connection but nothing for disconnection, Please do the needful at earliest

My complaint no.[protected] dt.23.2.16 I can not bookonline gasbooking, phone fault complaints, rly pnr status etc services from my land line phone several times customer care executives have been contected but fault has not been resolved

Sir
In my home landline connection is not working last 14 days. in a calendar year most of the days our instrument is not working. we are paying the bills of these days. please trace the problem where it starts from and change. please consider this mail as a request and take necessary action as earliest as possible

std code : 0484
land line number : 2441527