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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 30

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V
VijayKumar1401
Jun 14, 2022
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Recharge got failed but amount deducted

On 14th of june 2022 at 12:05 AM, i had done recharge payment of Rs.56 for [protected], through paytm UPI payment mode on BNSL SELFCARE APP . After some time payment status and recharge both get failed, but money is not refunded still now in my account.

You are requested to slove my recharge issue. If recharge can not be done then refund my money back in my bank account.

Proof of my payment and get failed but...
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D
D.sarala
from Visakhapatnam, Andhra Pradesh
Jun 13, 2022
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Not received security deposit money

I have surendered my connection brodband, landline in september 2021.Till now[protected] i have not recieved the money security deposit. The staff and jto(junior telicome officer) were telling to leave this issue...
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S
Sadasivam suresh
Jun 13, 2022
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Recharge failure. Amount debited.

Address:Bsnl

I rechaged my mobile on 13/6/22 bsnl recharge. Amount rs 153 debited from my account. But recharge is failure. Upi reference number is[protected].kinfl refund the amount sir....
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K
Kumar5901
from Begusarai, Bihar
Jun 13, 2022
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Outgoing/incoming calls barred inspite postpaid bill paid

Dear Sir,

I m using BSNL postpaid no. [protected] since Apr 2022 (Bihar) and experiencing badly that BSNL all india customer service i.e.[protected] not responding for my complaint and saying that this service is for only Haryana region and given me two numbers of customer care Bihar which is not longer used..I don't understand how to resolve my complaint..Therefore, I compelled to register my following complaint by this...
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A
Avinaya kasheenath
Jun 13, 2022
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Sim stopped working

Since 08th june 2022 my prepaid sim card [protected] is not working. My hand set is okay. My number is [protected]. No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set.My sim card when used in a different hand set the same result received.Other BSNL sim cards used in same location work perfectly. Please help...
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A
Akumaryushayush
from Ranchi, Jharkhand
Jun 12, 2022
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UPC is not being given

I want to port my number from bsnl to other network I am trying to do so since 3 months. Whenever I send message to 1900 for porting code I get a reply that 'there are contractual obligations..' I have talked to customer care for more than around 20 times in 3 months, everytime they tell me to wait for some time but till now nothing has been done. Worst service experience with bsnl I just anyhow want to port my number please provide me porting...
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C
Chaitanya Rakshit
from JAMSHEDPUR, Jharkhand
Jun 12, 2022
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Not generate

Address:Green vatika Duplex number 02 Transport Nagar Adit, Adityapur 02

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance....
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R
rks02
from Lucknow, Uttar Pradesh
Jun 12, 2022
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Removal of dead cow

Address:BSNL RTTC COLONY, SEC-G, LDA KANPUR ROAD LUCKNOW

A dead cow is lying inside the open ground of
BSNL RTTC COLONY, SEC-G, NEAR LOKBANDHU CHAURAHA, LDA KANPUR ROAD LUCKNOW -226012 since Yesterday evening
ie 11.06.2022, due to which very foul smell is spreading in the nearby residences also. Kindly get it removed as early as possible keeping in veiw to public health.
Thanks.
Regards -R K SAXENA [protected]
Mobile-[protected]...
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I am sending sms since three days and calling customer care to resolve the issue but not getting any proper response, still the same issue" UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

Every time Rs 1.2 deducting from my balance.
It's torturing me.
Can you please help me out,...
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S
suri kandukuri
Jun 10, 2022
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Internet not working since 4 days

Address:CCC, mdl naspur , dist.mancherusl

From suresh kandukuri mobile no [protected]...
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G
Gyanendra Chauhan
Jun 9, 2022
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Not giving a customer support

I have installed BSNL broadband in January in starting they claim very good aspects of thier plans and broadband then next week trouble us start and today till now every alternative days their broadband not working nor Internet and 3 days before continuously i try to contact them and file a complaint and i call them they did not answered, so i call [protected] they also not answering one time they picked up i speak abou my problems regarding...
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M
mishalpunj
from Amritsar, Punjab
Jun 7, 2022
Jun 7, 2022
This thread was updated on Jun 7, 2022
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Non issue of refund of security of mobile no 9463693838

Address:Amritsar

I have applied for refund of security of mobile no [protected] in August 2020.Reply to BSNL Letter No ASR/TR/CMTS/REFUND/492 Dated 02.05.2022 submiited on 09.05.2022 by e- mail.Repeated requests to Mr Durgesh Dhakar working at Ranjit Avenue Amritsar Exchage, refund due to me has not been so far credited in my account.Kindly do the needful as the matter is already overdelayed
Regards
Sudesh Sharma
[protected], [protected]...
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M
mishalpunj
from Amritsar, Punjab
Jun 7, 2022
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Non Receipt of refund of security of mobile no 9463693838 inspite of repeated requests

I have applied for refund of security of mobile no [protected] in August 2020.Reply to BSNL Letter no.ASR/TR/CMTS/REFUND/492 DATED 02.05.2022 submitted on 09.05.2022 by email.Repeated requests to Mr Durgesh Dhakar working at Ranjit Avenue Amritsar Exchange, refund due to me has not been so far credited in my account.Kindly do the needful as the matter is alreadyoverdelayed...
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Respected Sir/Ma'am,

My mobile number is [protected] (Madhya Pradesh circle), my sim has been recharged with STV118 which provides PRBT facility as well.

So I downloaded the BSNL Tunes app (North&West) and when I try to register my number in it, it shows the error message that "please input the valid bsnl number to enjoy the service ".

I would like to bring to your attention that my number was...
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Address:30/2, ballygunge place kolkata 19

Please remove the old, unused single telephone box fixed for last 20yrs infront of my house. The box is vacant since installation and never used too. The placement of this box is causing problem for repair of my house, hence, please remove the same ASAP....
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I have a transation in bsnl broadband web protal upi through paytm gateway using Scan Upi Code Option .it is successful in google pay but in the bsnl web portal, it is failed and Rs 707 is deducted from my account in the date of 05-June 2022. I request you to return the paid amount and resolve the issue.

UPI App: Googlepay
UPI transation ID:[protected]
from upi id : [protected]@okhdfcbank
to upi...
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S
Sridevi4
from Hyderabad, Telangana
Jun 5, 2022
Jun 5, 2022
This thread was updated on Jun 5, 2022
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Mobile not recharged

Address:Hyderabad

I have recharged my mobile for ₹200/- through phone pay. Amount got deducted from my account but recharge is not done. Please credit ₹200/- back to my account. Thankyou ....
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M
Murali040403
Jun 5, 2022
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Porting request not processing

After sending porting request to 1900
I'm getting a message saying
"Your request for UPC has been delayed. Please wait while your request is being processed."
After waiting i got another message saying
Request for UPC for your mobile no. 906127**** could not be processed. Please retry after some time.
They haven't mentioned any reason why is it not getting processed,
You have to top up balance other...
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S
Shanmugavel S
Jun 5, 2022
Jun 5, 2022
This thread was updated on Jun 5, 2022
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Landline Bill Payment Failed But Amount Deducted

I have a transation in bsnl broadband web protal upi through paytm gateway using Scan Upi Code Option .it is successful in google pay but in the bsnl web portal, it is failed and Rs 707 is deducted from my account in the date of 04-June 2022. I request you to return the paid amount and resolve the issue.

UPI App: Googlepay
UPI transation ID:[protected]
from upi id : [protected]@okhdfcbank
to upi...
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R
Raghul Official
Jun 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP request UPC code is not coming

I have given PORT request from BSNL sim card, but they replying with the following 2 messages.

1.Your request for UPC has been delayed. Please wait while your request is being processed.

2.Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.

I tried recharging 49 rupees validity pack + 10 rupees normal talk time recharge.

When I called...
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