Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I am from Barasat, District-North 24 pgs, State-West Bengal, Pin-(kolkata)700127. My Bsnl mobile number is (+91)[protected] and it has no connection. I am facing this problem from 5.02.2016. My Bsnl mobile number has no network. Please solve this problem urgently

From 2 month internet is very bad condition and from 2 days ago at least 5-6 hrs no signal and today from morning my internet is dead, I'm seriously done for this is my last request solve this problem if it not solve I will remove bsnl connection by tomorrow.

I try to contact[protected] after 1 hrs try I reach to them but they said call at this number 1503 I asked them only 1503 they didn't reply and cut my phone then I try to call 1503 I get reply from computer we can't reach right now after few tries I dial[protected] and I get reply kripya aap 0 hata kar call kare I mean what is this.
I can send you prove the trouble I get in contacting costumer care and also I will attached a snap shot of my WiMAX where it so no signal while my signal box show 5 signal and first 1 blink so it's not signal issue so it's service problem

Deactivate all Hungama services on my tel no[protected] and adjust the illegal charges charged in the forthcoming bills .Rajendra Singh Dhatterwal, 145 Rajendra Nagar, Modinagar 201204, Distt Ghaziabad (UP)

Hello Sir,

Please block my sim. My phone number is [protected]. I have lost my mobile and the sim is still active. please do the needfull and kindly send a confirmation mail back to me to the above email id.

Thanks,
J p lakhotia

My is nearly 1.5 km away from the bsnl office Dalli-rajhara. Still they says they cant give connection to me.They says that it is impossible to give broadband connection to my house, which is in the main road of old market dalli rajhara.
Not only i am facing this problem all people who want there connection in old market is facing this problem.

I am user of cellone Maharastra since last several years, my averge bill never exceed 700/- but the current bill this month i.e. Feb2016 they claimed it as 1690/- which is next to impossible.
I have serious issue against them as I have one add on number on this which have limit of 500MB usage for which I pay 75/- and normally when the limits ends they stop net but here they claims that usage is too much.. I need TRAI to look into this as Cellone callcenter never attend any calls nor answer such queries. I will be lodging complaint with TRAI for the same as well.
But I am confident about you guys as I always have supportive role in my life till date Please look into the matter

Makarand Wadekar
[protected]
Account number[protected]

Bsnl making fool
i am pawan from maharashtra nagpur i just port my sim 3days ago airtel to bsnl nu is [protected] and as per bsnl plan rs 182 get 1GB data and free channels in bsnlhellotv.in after i recharge 182 i got 1gb data but i did not recive any free channels on bsnlhellotv, i tried 4-5 times in bsnl and every time customer care executive told the system is down they cant able to give info, bsnl making fool its cheating

Ihave been charged asumofRs.410in the bill no.[protected]_06_01_2016 towards one time charges againstbsnlhungama movies.music.gamesondemand. please deactivate my hungama plan.

Respected Sir, I Am Singh From Talwandi sabo Dist : Bathinda : Punjab I am calling Alok sahu mobile no [protected] at 3.02 PM on 01/02/2016 thats provide by BSNL helpline center [protected] . I am calling for collect information regarding how to convert rajsthan state BSNL mobile number in to punjab state with proper info id proof and process of change inter state number he was not provide proper information and cut the phone even i try again after few second he was told me : "SAB KUJ BATYA TU DIYA ABB KYA CHAIYE " and I say am reguler coustumer of BSNL you are posted for provide proper services for people and I say i am complainst to higer authorities against you he was told " KAR DOO JO KRNA HAI" wording of Staff employes Of Talwandi sabo exchange and finaly he was cut phon again employees behavior for the customer Very Rudely. i Shall be great Thankful to you if you will take some necessary action against them. Thanks & Regards,

I want to deactivate my Hungama service on (my no STD CODE[protected] plz deactivate it as soon as possible.If further amount will be added I'll not be liable to pay for your bill.

I recharge 107 rupees online on my bsnl no. [protected]. I get deducted message from SBI. Then I call to Bsnl they tell the recharge is not done the rupees of 107 are refund within 7 days but till date I donot get rupees. Even the online complaint from bsnl web is also not submit & they are not solve this problem

I lost my mobile phone while travelling in Delhi yesterday, 31st January 2016 at Rajeev Chowk Metro station. I will be delhi for another 10 days hence cannot submit documents in Rajasthan.
The customer care people are asking for FIR copy and other documents.
please help me in getting my SIM blocked first so that no one can misuse it.
Number [protected]

I have recharged for rs 108/- and again 108/-
on 05/01/2016 my bank a/c is debited but i have not received recharge amount.
Reference for transactions are
[protected]fh02925124
[protected]fh02925166
please arrange to refund the amount at an
earliest
thank you

Respected sir/mam i am a bsnl user from last 5 years and from about 3years, i used to do a recharge of minute pack. Right now its of 159 rupees, in which i get 425 national minutes to any number for 27 days, sometimes if we are unable to finish all minutes then we do the same recharge again, on the last date of the plan, by this we get new minutes+the remaining one. Yesterday (i.e.- 30/01/2016) i did the same thing again because i was left with the previous minutes of more then 10 hours. The thing i get is 150 rupees topup. I was shocked and thought that the plan might have changed. For a cross check i open up the website http://haryana.bsnl.co.in/1214/prepaid.php#ffstv, which is showing the plan is correct. So i finally thought of calling customer care, and told them the problem i am facing, in reply they said "TODAY MINUTE PACKS ARE NOT BIENG ACTIVATED" in reply i asked that "how could i come to know that your plans are working or not, because you havn't informed us by any advance message, nor it is a notice on your website" and i was very disappointed by their reply "SIR BSNL KI WEBSITE KBHI UPDATE HI NI HOTI H (SIR OUR WEBSITE NEVER GET UPDATED)", after that i asked him that how can i save my remaining minutes, because its the last date of renewal, he gave me a reply "that its a waste" .I mean how can the company do this kind of mistakes.Sir/ mam please take some action against them. RECHARGE ID- [protected], REFERENCE NUMBER-273.
In wait of your reply.

My bsnl landline phone no is[protected], i get random calls from various number[protected] [protected]and when we say hello the intercom with chinese recording pay.

That is very annoying since i get calls even late night at 1 am also.

Please resolve it!!!

I received a call on 29/1/2016 from BSNL HUNGMA marketing people. They asked some general ques like my email DOB and then asked me to press 1 without telling me that after pressing 1 bsnl hungama will be activated.After that i received email and in that mail they said that you are subscribed to bsnl hungama plans and to activate the account click on the link " ACTIVATE MY ACCOUNT" but I did not click on that link . Then I called to their customer care and asked about this. They said that the account is already activated and to deactivate it, login to that account. After that I received another email which consists of my login id and password. Then I login to that account and unsubscribe the plans. So please tell me my subscription is activated or not.I mean just because i press 1 on my landline these people going to charge me for my subscription.I really do not want it to be activated. Please DEACTIVATE MY ACCOUNT.

I had taken a BSNL connection for broadband through optical fibre in 2014 in my daughter's name. Later, as I had to shift my residence to a different location where this facility was not avaiable I surrendered the connection to the respective branch of BSNL on September 16, 2014. and also we have not been using the connection from 1st September itself. However, BSNL kept billing me till December 2014 in spite of my several visits and telephonic requests. Even after that I did not receive any communication from the department regarding disconnection of the line.

Moreover, when I personally visited, I was told that they had some software transfer issue due to which they could not affect this cancellation. I wonder, why the consumer should be penalised for their internal problems.

Further, in the month of August, 2014 I made three online payments for the same amount by mistake. Apart from this they have a refundable deposit amount, which they have not refunded till date.

Hi,

I have surrendered my BSNL landline in 22nd Jan 2016 as I was shifted to different place in chennai. By mistake for the month of december 2015 I paid the monthly bill twice. I don't know how to recover the amount that I paid since I surrendered my BSNL landline.

Thanks for the info in advance.
-Gopi

Sir I will bring in your notice.BSNL internet service provider had issued me a bill of 4760rs which is totally wrong and I have not used that amount of data on my phone. Now they are telling me to pay that amount . when I contacted their customer Care Representative they told me that they can't give information about the data charges charged by BSNL internet service provider .Sir please look into the matter and take steps against this as soon as possible .
Phone Number [protected]
Email ID irfan.[protected]@intex.in

Recently I got call from member of BSNL Hungama.
He ask details about me and tell me there is new launch of BSNL Hungama website. And he said press 1 to record message as future response. After that he said he will provide login credentials to email id about BSNL Hungama Trial and Hang up.
After that i receive mail like please activate your account subscription.
But i doubted that its a spam and stop that process.

They gave tollfree no : [protected]
But nobody lifts call and nobody responds to email

So my concern is please complaint against whole BSNL team regarding this to prevent fraud on innocent people.

Thank you