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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 305

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G
Gaurav Nikumbha
from Pune, Maharashtra
Jan 13, 2016
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Address: Ratnagiri, Maharashtra, 415712

Hello sir/ madam I lost my mob mobile in bus during travelling so I want to block that number number is [protected] Thank you
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    A
    arupsarkar
    from Gurgaon, Haryana
    Jan 13, 2016
    Resolved
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    Wrongly deducting amount from main balance in prepaid

    My main balance of prepaid no [protected] of Rs 159 has been wrongly deducted. As I was downloading and having more than sufficient balance of 3G data, still I made another recharge of one GB before starting download. Receipt Number:[protected] Transaction ID: PGSM[protected] Transaction Date: [protected]:09:00 I tried several time to contact the customer care but every time I got the same answer that due to technical problem they...
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    dkale
    from Pune, Maharashtra
    Jan 13, 2016
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    Address: 411016

    I had been following up with BSNL for multiple months to get my landline connectivity problem resolved and rectifying the intermittent internet connection. After much efforts I was able to get the attention of senior authorities, who then expedited the request and assigned a lineman technician that resolved the problem. However, my landline phone remained dead for almost 4-5 months. I expected that my landline and internet charges be refunded as a compensation of inefficient service.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      M
      mkuppuraju
      from Chennai, Tamil Nadu
      Jan 13, 2016
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      Calls getting disconnected automatically after 2 mins during the call

      Address: 627007
      Website: www.bsnl.co.in

      Hi, This is to bring to your notice. I use the BSNL postpaid mobile for the past three years. I didn't have any problem so far. But in recent days, the calls are automatically getting disconnected. This continues. As you may know, every single call is charged by BSNL. Due to the issue mentioned above, I am being over charged and that bothers me a lot financially as well as my respect towards hearer. Kindly sort this out. Feeback...
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      mohantysanjukta
      from Mumbai, Maharashtra
      Jan 13, 2016
      Resolved
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      Address: 752056

      Dear Sir, My phone number is [protected].Its not working last 2 month, we received bill last month 500, the phone is not working or bill amount is 500 ? How it is possible.Please send your person and repair it
      May 15, 2016
      Complaint marked as Resolved 
      bsnl comapany is not take action to my problem.what can i do? i just think to disconnect my land phone. hgjuyjkukikiiki...
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        V
        vnkt224
        from Mumbai, Maharashtra
        Jan 13, 2016
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        Address: 600083

        My landline phone no. 24899622 is not working Regular fault Fault not attended properly inspite of complaints Complaints get closed without checking with end user But full payment of monthly bill getting collected Why should I pay for the period for which no service is provided
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          sharmavk
          from Gurgaon, Haryana
          Jan 13, 2016
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          Address: Agra, Uttar Pradesh, 282007
          Website: bsnl

          I have already complained but problem not yet resolved we have complained to customer care and local exchange and local SDO phone is not working from last 2 months nobody is taking seriously please help to resolve issue on urgent basis
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            rsagrawal53
            from Udaipur, Rajasthan
            Jan 13, 2016
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 201308
            Website: www.bsnl.co.in

            During payment of my first wifi bill my first transaction failed and money was debited from my account.My BSNL phone number is [protected]. After enquiry from bank the bank confirmed that the payment has been received by BSNL twice. BSNL after several complaints also is not willing to return that money. Transaction Id TX[protected] TX[protected] TX[protected] The amount is Rs.3212 which should be returned by BSNL. The transaction was done by Indian Bank-696 Nehru Place Branch Delhi account number[protected]. I have enclosed the bank passbook copy for reference.
            +2 photos
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              T
              Thivakaran
              from Delhi, Delhi
              Jan 12, 2016
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              Address: Kolar, Karnataka

              I activated Hungama movies whish was offered during purchase of sandisk pen drive. Though we do not watch or download any mivies, regularly Rs 422 is being billed in the monthly bsnl BB bills.My LL no. is[protected].
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                Vikash8084
                Jan 12, 2016
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                Address: Jhunjhunu, Rajasthan, 333031
                Website: www.bsnl.co.in/opencms/bsnl/BSNL/circleweb/RATC/index.html

                I am Vikash, Working in CSIR CEERI Pilani as A Contact Worker Last one year. My Complain is regarding BSNL. My landline connection is working since 1998. We tried a lot to get Broad Band connection on Landline [protected] since last 6 months. But they are not giving a satisfactory answer. I went to their office regarding this. Mr Rajkumar( SDOT) Mr Karmveer Saini(JTO), Mr Himanshu Saini(TTA) said that we can provide this connection only in distance of 5km. My home's distance is near about 4km. Although they are not taking it seriously.Every time i went to office they gives lots of Ifs and Buts. Sometimes they refuse to meet and sometimes they are not in office in working hours.Its really makes me disapointed. I m really fed up of this. I only want to take Broad Band Connection (BSNL) On landline [protected]. please take some positive step towards this problem. you are the ONLY HOPE for me.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  Liladhar Makwana
                  Jan 12, 2016
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                  Address: 396220

                  It is to inform you that i have broadband in my landline telephone number[protected], the broadband service is nnot working since a week. I have registered complaint also but no any action has been taken. Also, the bsnl service is very very poor in daman about 15 days shutdown broadband service n the bill has provided whole month. Please do the urgent
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                    rvkaradi
                    from Pune, Maharashtra
                    Jan 12, 2016
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                    Address: Dharwad, Karnataka, 580031

                    My LL No. is[protected] BSNL ACCOUNT NO. [protected] The LL is utilized in a proper way and we are calling after 9.0 PM thinking that it is not charged, I am getting a higher bill kindly give me the details of the December 2015 bill so that I can cross verify. Hope you will do the needful. Thanking you, Yours faithfully RAVINDRA KARADI
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                      prysel
                      from Krishnagiri, Tamil Nadu
                      Jan 12, 2016
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                      Address: 635109
                      Website: bsnl

                      I got connection august 15 for the purpose of my daughters educational ( bds) we are staying in kanddappa chetty street there was very very crowed area, after conected the linewas every 6 days once disconnected so i am not able use brad band continuously i inform line man or book complained it will take more than 8 to 10 days for re connection and after one week same thing happens but i was pay as bill amount in full but as usual dis connect as several times i given oral and written complained to d.G.M, he refer to in chargers to reduce the bill amount but your people approved only rs 600/- some thing but past 6 months i am not used in full one month continuously, so my request is please if possible give two month s rental discount other wise not possible please cancel my connection[protected] this my final compliant, in our area wiring system not worth you find permanent fixing .Already i was given one compliant to dgm please do need full, you adjust my deposit to my bill amount
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        Kuldeep Jain Hyderabad
                        from Hyderabad, Telangana
                        Jan 12, 2016
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                        Address: 500012

                        We have a landline connection [protected]. We hardly use this number but still every month the bills comes for 1200+. Our account number is [protected].
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                          iasaurabh
                          from Hisar, Haryana
                          Jan 12, 2016
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                          Address: 271001

                          Sir without my premission mobile nu [protected] pe 37stv pack susbcribed and deduct my blanece 37 in number and when i call with customar care then not attend the call . i requested to salve my case
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                            Aj77
                            from Thiruvananthapuram, Kerala
                            Jan 12, 2016
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                            Address: Thiruvananthapuram, Kerala, 695101

                            When i activated the bsnl caller tune, they told me there is a song selecting charge 12 rs and monthly charge 30 rs. I paid 42 rs and got the tune and the next month it is automatically renewed and when i checked my balance 42 rs is cut again, when i inquired about this to the customer care, they are saying that every month there is a monthly charge of 30 rs and a song selecting charge of 12 rs. Is there any justice in this. what is the meaning of monthly charge. i asked them to deactivate this and refund the amount, they say no refund. i am fed up of BSNL who keep cheating people to make money. Please do something to cut these hidden charges from all the networks.
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                              Reghuram R
                              from Angamali, Kerala
                              Jan 11, 2016
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                              Address: Ernakulam, Kerala, 683562
                              Website: UN AUTHORISED PACKAGE INSTALLATION

                              I was charged Rs 211.61 in my Decemberbill. I didn't activate the BSNL Hungama as discribed in the attached mail image. please do the needful for unsubscribe the all BSNL Hungama packages and do the needful for reverse my cash in next bill. MY LAND LINE NO:[protected]
                              +1 photos
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                                vipul1goel
                                from Muzaffarnagar, Uttar Pradesh
                                Jan 11, 2016
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                                Address: Meerut, Uttar Pradesh, 250001
                                Website: www.bsnl.co.in

                                I have complained number of times for my internet speed related issue. The person from the department comes and check the speed online and says its working correct. But the speed is never correct as shown by the result . I am fed up from their service and except Bsnl no other line is there. no. of exchange office-[protected] and my landline no. is -[protected] as my landline is also not working. They say use one thing at a time broadband or landline. My no. is [protected]. Please make them solve my problem as i am complaining them since 6 months and they are not resolving at all.
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                                  Akanksha Sethi
                                  from Delhi, Delhi
                                  Jan 11, 2016
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                                  Address: Gurgaon, Haryana
                                  Website: www.justrechargeit.com

                                  Unfortunately, I tried Just Recharge It for recharging my tata photon number [protected] on 9 Jan 2016. Within few minutes, i got a mail that transaction is unsuccessful however i got no intimation as what needs to be done next. There is no contact number in the site for resolving the customer grievances. The procedure of getting back money is too confusing and there is no one to answer. The Transaction details: Data Card Number [protected] Service Provider Name Tata Photon Plus Location Name Delhi Order Number RP[protected] Customer Name Akanksha Sethi Date 09/01/2016 Amount Rs. 255
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                                    spy@2016
                                    from Delhi, Delhi
                                    Jan 13, 2016
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                                    Address: Jhansi, Uttar Pradesh, 284128

                                    I recharged with 98 Rs of the BSNL data pack. speed is so bad, when I change the network setting of 2G or 3G network, but not given speed by the BSNL provider. when I open page of the web, not open in one to two min. it takes like hang the page. No youtube video run in one minute.
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