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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Oct 9, 2025

Complaints 15968

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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bharat Sanchar Nigam [BSNL] reviews & complaints page 308

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Address: Vizianagaram, Andhra Pradesh, 535003

Website: Www.bsnl.in

Sir my cousin no was [protected] and he waz ported go idea recently. When i was trying the same number from my bsnl it was telling that the number iz nof working whereas all my other relatives are talking to him even i am also getting calls from but iwas unable to call from bsnl. Pleaze look into the same and resolve my problem. [protected]@yahoo.com

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Address: Cuttack, Odisha, 753009

Today I lost my mobile phone with SIM at telenga bazaar ..my bsnl SIM no is [protected]..kindly block my no for further misuse

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Address: 282007

Website: customer care

From last month our internet and phone is not working we have complained on customer care, local SDO, local exchange sikandra but problem not yet resolved. no body is taking initiative to resolve the problem.against our phone no.[protected]

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Address: Ratlam, Madhya Pradesh, 457001

Every time when I visit any other state mymobile network stops working call getting dropped Internet not working and when I complain about my problems the company says everything is fine at their end . and if problem persists it will resolved automatically but it has never happened my request is please look into the matter and please give me a solution as soon as possible

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Address: Tiruvannamalai, Tamil Nadu, 606603

I returned my telephone connection[protected] two years back. So far I have not received the deposit amount. So I request to send the cheque to the following address. R.Arunchunai Annadurai Asst. Professor of Physics Govt. Arts college Tiruvannamalai 606 603

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Address: 577435

My place is Jog falls. I am having a BSNL land line connection. It is not functioning properly since inception. Regularly we are facing a lot of problems. If we call from out side we hear ringing tone, but phone is not ringing instead the caller will hear ring tone. This has caused very much humiliation to us. Because the caller will thought that we are not picking the phone. The requests made with the telephone exchange is not fruitful one. Pl inform the remedy for restoring quality service.

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Address: 560014

Sir, My Mobile No is [protected], Bangalore number prepaid BSNL connection I top up on 22 Dec 15 with an amount Rs 135 for 300 minutes call time for out going calls. The was done successfully. The amount was credited and my mobile was showing more than 10 hrs talk time including previous balance. But now t is showing zero balance. I have not made sufficient calls. There is something wrong, Please find out. Reference: Payment of Rs. 135 received by Paytm !Your Order No is[protected] 10:59 pm, Dec 22 2015 Recharge/Bill Payment Details Recharge of BSNL Mobile [protected] Recharge of BSNL Mobile [protected] Qty: 1 | Sold By: BSNL Set favourite Rs 135 Your order is successful

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abdul haris mohd ismail

from Gurgaon, Haryana

May 4, 2016

Sir.
I am Abdul Haries. From Riyadh KSA.
Please send my call details incoming and outgoing from 28th September to 4th may 2016 to my email address ([protected]@gmail.com) my mobile number is [protected] .
Thanking you.
Abdul Haries.

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Address: Mandi, Himachal Pradesh, 175001

Website: portal2.bsnl.in/myportal

Hi Sir/Mam, For data recharge, i checked recharge information from Bsnl website http://portal2.bsnl.in/myportal/quickrecharge.do. In website there are 150mb data in Rs 29 when i recharged, this pack is convert in call rate cuter pack. I also called customer care and talk with Mr Vinit who is customer care executive. He told me they can't help me because its website problem. I have screenshot of website plan details there are no full information about recharge. I lost my 29 rupees because of bsnl website fault. Please Help me, My Bsnl number is [protected]. Thanks, Dushant Thakur

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Address: 700026

Website: selfcare.wdc.bsnl.co.in

Sir, I have a postpaid mobile connection in your network. My mobile number is [protected]. i missed that mobile bill copies. So, Please once again send me my last november'2015 postpaid mobile bill copy to my mail ID: ashok.[protected]@yahoo.com

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Address: 636118

Website: portal2.bsnl.in/myportal

Date of Incident[protected] Complaint Docket No[protected] Landline no - [protected] Registered alternate mobile no - [protected] Complaint details: (Need Repair and proper service) I have registered a complain in BSNL customer care no (1500) through IVR on[protected]. But through IVR there is no option to mention the original issue for which we raising the complaint. I have raised the complaint for no clearance in the calls and some background noise is coming in both dialler and receiver end. Also I have broadband connection associated with the same number where I am not receiving the mentioned speed. I didn't receive any calls to my landline number nor to my registered corresponding mobile number where i am receiving message for complaints registered. But within a day i have received a message saying my complaint has been resolved.

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Address: Chennai, Tamil Nadu, 600056

Website: www.bsnl.in

I am paying 2000 per month for bsnl broad band connections, and its been 7 days landline is dead, I have submitted two complains in their website.Both the complains were closed without problem being solved.When I call to their technical people they are telling to complain where ever they want.Worst ever company.Can some one tell me some higher authority of bsnl so I can complain to them.

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narendra_kadam

from Mumbai, Maharashtra

Dec 31, 2015

Dear Sir
Recently my Videocon LED TV JB32FM-B1A[protected] required repairs.
I registered my complaint Call. No. PUN[protected]
The service center sent a service engineer who inspected the TV and said that the TV would be required to taken to service center as the mother board was faulty.
The TV was then taken to service center and repaired with assurance to return my TV in three working days. However the TV was returned to me.
After one month, I had personally contacted and discussed the issue with Area Manager and Regional Manager. They assured me of penalizing the service center and return the repaired TV as soon as possible.
I received my TV in working condition after two months in service center.
I was asked to pay bill amount Rs.5900/-. Service center refused to give a proper bill receipt when asked for. The Area Manager has assured me rebate in the bill due to delay. I have not made payments due to this.
The service center employee on 30.12.2015, entered into my home forcibly in my absence and removed the motherboard. I was on duty and when called refused to talk to me. However after some time he talked to me and fixed back the motherboard in the TV when i assured them of making payments.
I am reporting this to appraise you about this incidence.
Requesting you to kindly look into the matter and reply.

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Address: Vizianagaram, Andhra Pradesh, 535558

I have surrendered my Land Line Telephone No.[protected] in the month of June, 2014 without any pending payment of bills. I have found in on line that an amount of Rs. 1150/- have to be refunded by the BSNL vide Bill No.[protected] dt 1st July, 2014 Even after lapse of one year I have contacted with AAO, BSNL, Vizianagaram and subordinate staff in Local BSNL Office, Bobbili on several times. But no action is being taken for refund of my deposit amount as on today(31.12.2015) I therefore request to take immediate action for refund of my Deposit amount as its taken 18 months for this petty issue. Yours faithfully, G.RAMACHANDRARAO, [protected]

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Address: 560072

SIR PLS PROVIDE CALL DETAILS OF MY PREPAID BSNL l MOBILE NO [protected] FROM 1ST JAN 2015 TO 31ST OCT 2015 TO MY EMAIL ID gurunath.[protected]@gmail.com

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Address: Ludhiana, Punjab, 141015

Its a complaint regarding my bsnl wimax account no[protected].i am complainting about my issue of internet speed of my wimax on your grieviences page from past 1 month and i am totally fed up and now i am going to disconnect all my wimax connections and i am going to complaint in government if dont work then in private consumer court about you bsnl frauds.and tell all my relatives and friends to disconnect from this fraud wimax..publicize your special cheap service in public..cheap service no service at all fraud wimax..all workers in bsnl are time pass and came just to eat and no work at all..friends dont use this cheap wimax at all..enha di service sab to fudu hai..## Vehle bsnl vaale..saare bsnl products fudu ne..

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Address: 734013

Website: bsnl

This has to taken in priority if the service provider is not able to provide the services then request you to please refund the Advance monthly rental paid for 3 years to my SBI A/C The phone is dead since 19th Dec and there is no timeline when it will start working. So requesting to kindly refund my money to my SBI A/C.For any queries please call [protected].

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Address: Kollam, Kerala, 683520

I have registered a complaint three month back about non proper functioning of landline phone 2447972. Then its worked for two days and again started non functioning there after when I again registered complaint three weeks back from today. Some from bsnl visited but phone still not active. I called up the office and requested for rectification but no action so far. I request action against the officer who is responsible for this as its almost a year non proper function of phone

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Address: Pathanamthitta, Kerala, 691525

Last month there was a bit of a sudden change in the weather like thunderstorms and lightening.We lost our connection in this incident.Our modem and telephone got burned due to lightening.So kindly take any action about this problem. With hope. Sunny.

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Address: Indore, Madhya Pradesh, 452001

We would like to know process of changing changing ownership of BSNL Prepaid SIM Card. I am using BSNL Prepaid SIM Card ([protected]) since 2004 but this number is not registered with my name.

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Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230

Dear Sir/Madam, I am writing this letter to inform you that we don't have any network and land line connection in the village where i stay the nearest network is 6km away, but there are about more then 500 people & students who uses cell phone and even they need internet facility for growth in our village. Please see through this complain and do the need-full as earliest. Sahil [protected] Ho No 33, Selti Fanaspada, Dudhani Road, Via Khanvel, Silvassa, UT of D&NH-396230

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Address: 620018

It is very sorry to note that HUNGAMA billed through BSNL Rs. 410 on 01.11.2015 without any explicit contract with them for availing any service. To my wonder I do find an 50% shoot up of bill amount all at a sudden in November, 2015. When enquired the concerned BSNL authorities it is learnt that this is the result of just transmitting the email id of the subscriber (complainant herein). Is it not an act of picking the pockets of BSNL subscriber stealthily? Pl arrange to repay to my account the paid amount. I do really fear to receive any call at all from HUngama. Details are: Phone No.[protected] BSNL customer id: [protected] Bill No.&Dt.:[protected] / 06.12.2015

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S

sathyamourthy

from Pudukkottai, Tamil Nadu

Jan 2, 2016

Any action and progress may please be informed, Sir.

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