Bharat Sanchar Nigam [BSNL] Complaints & Reviews

A service called bsnl hungama has automatically been added to my service and 410 rs has been deducted Ted for the past 7 months. Since my bill gets auto payment I did not realise till I recently saw the bill and additional charges. U want to complaint against bsnl for fraudulent charges and cheating customers....

For past 3months. i have experiencing network failure (10-15 days randomly in a months). landline working. modem DSL link on. but no network. local bsnl office not answering the call. customer care saying there is problem in server. but they keep contacting for bill payment. i need a reduction in my bill. and fix my network issue as soon as possible. Landline number:[protected] Name: HariPrasad Place: Coimbatore, Tamilnadu....

Dear Sir: I made a payment through you.to pay a BSNL bill amounting to Rs.1770/ under the transaction number[protected] at 12.04 h, today, I.e., November 6, 2015. The State Bank of India has debited the amount from my account. However even after about 15 mins of waiting you your site for processing the payment remained static, and the I got the message stating:" sorry, your transaction could not be processed." What should I do now? Please...

Hi, Whenever I make a voice call from my new BSNL sim card, for the first two attempts, the person whome I call is not able to hear my voice but my amount gest deducted every time. This problem is common accross any telecom service provider number I call or local or STD voice calls I make. If I make the call from any other service provider sim card, for example Vodafone, from the same device(cell phone) and from the same place, the call...

I have received a call earlier in August from some one claimed to be a part of BSNL and informed about the Hungama service. The Tele-caller explained on the offers in the Hungama service like New Tamil Movies, Education Games & Movies for Children, etc.., He confirmed that this service will be chargeable only if the subscriber watched/utilized the service by accessing the Hungama service using the credentials.

I accepted...

I lost my phone yesterday and gave complaint in bsnl office banglore through my representative as i am transferred to hassan. They asked so many questions like name, address id proof given at the time of registration etc.. Every questions answered correctly and after that the bsnl officer tried to block the sim by calling some number and told my representative that she was not able to connect the number please block from your end. If bsnl...

Sir, my sim card is old sim card which is not compitible with new mobile phones. So i need micro sim
My mobile number is [protected] (Bsnl)
I went to bsnl office for the same. But the service is very poor.

My complaint is.

1. When first time i meet the officer he demading for my id proof.
2. Next time when i meet him with id proof, he demading my photo copy.
3. Third time, he reply...

Does any one even read this forum from the BSNL office ?, this has to be the biggest joke of all time, by far New sangvi is famous for not having a decent broadband connection through BSNL. But it makes me think why are people complaining here? Anyway I too have time to waste and need to vent my anger so here it is. I hope many of you know that people in the Old sangavi exchange are not even computer literate let alone resolving your...

I changed my no aircel to bsnl through MNP almost 7 months completed now i m facing the problem unused internet if i on internet for 5 min 10 mb gng and half an hour 5o mb is gng not downloading anythg last 3 days i recharged for 3 times. poor customer service If i faced same problem for another two days i ll change it to another network...

I have two bsnl mobile, since january 2015, i received some unwanted message related to quizzes, love relationship and others. Though i contacted with 1909, but one of the customer care representative asked my name and mobile numbers. Accordingly i requested them for applying dnd. Same point of time csr said within 7 days all unwanted message services shall be de activated, till the date those unwanted messaging services may activated, even...

In continuation of my previous complaint, dated 23rd Oct.2015, would like to inform that till today my telephone line is shifted to my new home. When we contacted the sub-divisional manager of the locality, he inform us to submit identity proof. when I submitted the application to this particular officer, he did not ask for the identity proof or anything in support of my application. After a gap of two months he is insisting to submit it....

My mobile no. [protected] account no.[protected] postpaid connection was issued from ccn meerut, in mid of year 2013. From last three-four month my mobile bill is not proper. There were several call diversion during call to another no. Today, my friend got call from my mobile no. [protected] on his no. [protected], also got some message from my no. [protected]. But i did neither call him nor send him message.
My complain is to check that,...

Sir it is submitted that four days ago a SMS received in my cell ([protected]) from BSNL SMS Services that free Secretary services is available I mentioned my name in SMS and I opt the same and send it in my reply, and then again a SMS received that your willing for free Secretary services is received and considered after three or four days. Now on 2nd Nov. eve BSNL 2 massages received and Deducted 30+12=42 amount has been deducted, where...

I had placed a new connection of BSNL broadband. They took long time to set up the broadband connection. Later at the time of installation I was assigned the telephone number[protected]. I took a plan of 4 MBPS of speed whereas I was hardly getting any. Due to poor speed I could hardly use internet for 15 days also. Regarding billing, modem charge was included in the bill even though we haven't used modem provided by BSNL....

While raising the monthly land line /broad band bill (ph no;[protected] for the period 01/09/2015 to 30/09/2115 banl has collected additional charges of Rs 309/70 stating that it was one time charge, without assigning any reasons. they have refused to accept the bill amount without paying this amount. Hence I was forced to pay the full bill amount of Rs 1509.93 including the above one time charges. Being a public sector under taking BSNL...

My name is koushik Roy. My cell no [protected]. From morning celone service is totally stop. My mother is admitted in hospital. She is also celone Castomar . no [protected]. I never able to contact with her. Who is responsible for situation?...

Sir/ Madam

It is a Horrible situation in this reason when subject comes to BSNL Mobile service. I am Listing following things for your kind consideration
1. Call Dropping
2. 3G Service is Very Very Poor
3. Upgradation of Networks Required
4. Frequent changes of Network Like - H/2G/3G, etc....

I surrendered my BSNL Phone in Aug 2015 in Bangalore ( Phone No.[protected]. Till now I have not received the deposit refund. When I enquire in the customer care, they say it will take couple of more months. I need the authorities to check this and ensure that my deposit amount is refunded immediately....

Kindly deactivate all hungama services on demand landline no is[protected]
Immediately.
. Kindly plese do it today itself.
.I don't want to continue this furhter and i havent recicved the user or password yet..
I checked ma gmail. But, it isnt thre.I dont want it..
And please, i request......

My Landline[protected] is dead for past 20-25 days and Broadband is not working properly for months. I have complained a no. of times and even spoken to the exchange SDO twice, only to fall on deaf ears.I am so much frustrated with their services as it hinders my work immensely....