Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hi, I am Premkumar from ambur (vellore district). internet is not working for last 1 month in our area, not only for me, also for my neighbors too. i went and spoke to BSNL official at ambur areound 3 weeks back and they said they will be sending a person to sort out the problems. after 1 week again i reported an issue that no one has come to fix the issue. its been almost 1 month 5 days no action being taken by BSNL officials. Please take necessary action and fix internet issues and waive off last month phone bill. Address: Ramapuram Village Town : Ambur District : Vellore state : tamilnadu. pincode : 635811

Sir, I am using BSNL broadband services on my Land line no. [protected] at sse-225, lda colony district lucknow(up east). Without my request, this e-shiksha Balaji services has been added to our broadband. we complaint about it few months before then it was deactivated but in this month's bill i.e. october this plan was automatically activated.we are experiencing so much of inconvenience .we want you to immediately deactivate this plan. we are very much disappointed by this action of your company. i hope that this time we will not feel the same

Hi, my mother has lost the bsnl sim with number [protected] yesterday evening, i request you to block/ deactivate the number for preventing any misuse of it. subscriber name: shailendra kumar pathak address given for sim: turitola, kalyanpur, west singhbhum, chaibasa, jharkhand plz block the sim immediately.

Dear Sir,

I am living in Naickkan Palayam Village nearly in Pollachi. I have one BSNL Landline Connection. In BSNL landline was not connected more than 75 Days( 1 1/2 Month). I was complaint to the Pollachi JE Also.

The Pollachi JE Name was Manjula Devi. She said to us, we take the action with in two days. But Still my phone was not working. Mainly, I get the connection for my business purpose. But the landline was still dead. Why i was still connect to that network. If they take any action.

Please disconnect to our connection. Its mostly worst connection. Please take the action to the particular Person and make the connection quickly. The JE also does not take any action to the connection. I was Complaint Several time. Please make a favorable result to us.'Please refund my bill amount and also abort my connection. The most worst service in india. Please don't cheat the people. The Phone not working, the bill only raised to us. The Pollachi BSNL management also very bad. Please take the action against to them or else we file complaint to the consumer court.

I will also able to attached the current month bsnl bill. The landline doesn't working more than 75 days. I will pay the last month bill also. They will raised the this month bill also. But the phone line are still dead. The construction worked before 25 days and the people does not correct the connection. The Worst service people at BSNL POLLACHI. Please take the action against them and please disconnect our service also. Waste of money and time also.

These people called me and tricked me into pressing 1 on my dial pad without informing me about being charged for any subscriptions. When i said i want to deactivate immediately when I learnt that I will be getting a added bill on my monthly bsnl bill, I told them to deactivate it. They told me to call the toll free number :[protected] to deactivate.
I called 5 times and there is no response no matter how long you wait. In the end the call gets disconnected.

Sir/Madam I have a land line no. 2470301 at BHUBANESWAR, ODISHA in which the Hangama plan has been activated without my consent. One time charge of Rs.330.65 has been charged to my bill of this month. I want to DEACTIVATE the plan rightaway and please arrange to refund my money which was charged and I have paid because it is included in the bill.

Hello, I complained about my landline phone[protected] didnt working on 2-nov-2015. Next day support person came to my home and changed telephone device and told me that they gone provide new device soon but then after they yet not came to home to give me device. Even then after the old device which they gave us is not working. I did complain about it again and they assign me same complain number which is [protected]. I called after that many times but same complain number given to me. I received message that complain is resolved on date 10-nov-2015 but no body came to my home and resolved the issue. Since last week I am keep complaining about the phone is dead but no body coming to resolve that. Now it is very frustrating that Diwali is coming and my phone is dead so I am not able to receive any relatives phone call or not able to call any one using my landline and still I have to pay full month bill. No compensation they are going provided cause of their faulty services. I am so much fed up now. if possible can you resolve my problem ASAP. I dont want to keep visit their office as they are not listening anything or doing such steps to resolve my issue.

Dear sir/mam,

My account was billed for 2934 /- rs and I payed the bill online through bsnl portal after the whole transaction it showed the error stating that: "sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries." And sir/mam the amount of rs 2934 from my bank account has been debited.

waiting for a positive reply.

thank you.

My Service Requests: > Service Request Detail:


My Service Requests


1 - 1 of 1


You will be contacted at [protected] for any further clarifications


SR #:[protected]
First Name: SHEIK ABDUL KADER
Service Id:[protected]
Status: Open


Customer Id: [protected]
Last Name: A
Service Line: LandLine
Created: 28/05/2015 16:05:57


Installation Address


House No/Flat No: 1/84 c
Village Name/Colony Name: Jasmin street
Sub Locality: MAIN ROAD - PALAKUDI
Main Locality: ATHIKADAI


State: TN
City: Ahikkadai
PIN: 613702


Request Type *: Change Of Landline Facilities
Request Sub Type *: CALLING LINE IDENTIFICATION


Provision/Disconnect *: Provision


Summary *: CALLER IDENTITY
Description:
I NEED CALLER ID BECAUSE I HAVE CALLER ID PHONE

CSR Commetns:

Hello i am Shirish Bhanage. My cell phone has got stolen hence i want to block my BSNL sim card( prepaid sim card). cell phone number- [protected] gujarat circle, rajkot city My email-id - [protected]@gmail.com i request u to block my sim card and inform me other cell number- [protected] or above email-id. Thank you.

I came to know from a SMS send by BA -PORTAL that the Monthly current bill against my LL No.[protected] is Rs.2679/=, which is more than three times higher than my average monthly bill, I don't know why? et should be reviewed and revised if necessary. Haridas Mandal LL Tel. No.[protected] M. no.[protected]

The marketing executive did not listen, they rather do not answer the financial questions and ask user to answer 1. After that they have not cancelled my number. Pl be informed that I do not want to start bsnl hungama. and if it has started accidentally please stop it.

Sir, my name is Belabala sethy bearing land line telephone no.[protected] previously residing at paradeep, Qr. NO.-B/17, medical campus, P.P.T Hospital, paradeep pin-754142.I have not got the security deposites after closing of the land line number since 2 1/2 years ago. Now my present address is w/o-harihar sethy, plot-358, At-kathagada, p.o.-bhutamundai, via-kujang, dist-jagatsinghpur pin-754141 so kindly help me in this regard for which I will be very greatful to you . Thank you.

Sir, I lodge complaint my tele no[protected] through IVRS on 06 oct 15. After elapsed of 1 month my telephone complaint has not been solved till date as well as BSNL forwarded bill regularly. Request approach for solution of complaint or process my case for disconnection

Hi i am chandu, my land line number is[protected], i want to know my incoming call list, i faced some fake calls from a person i want to know his details, send me the incoming call list of last 4 months or october, plz send me the details. my email id [protected]@gmail.com. thank you...

A service called bsnl hungama has automatically been added to my service and 410 rs has been deducted Ted for the past 7 months. Since my bill gets auto payment I did not realise till I recently saw the bill and additional charges. U want to complaint against bsnl for fraudulent charges and cheating customers.

For past 3months. i have experiencing network failure (10-15 days randomly in a months). landline working. modem DSL link on. but no network. local bsnl office not answering the call. customer care saying there is problem in server. but they keep contacting for bill payment. i need a reduction in my bill. and fix my network issue as soon as possible. Landline number:[protected] Name: HariPrasad Place: Coimbatore, Tamilnadu.

Dear Sir: I made a payment through you.to pay a BSNL bill amounting to Rs.1770/ under the transaction number[protected] at 12.04 h, today, I.e., November 6, 2015. The State Bank of India has debited the amount from my account. However even after about 15 mins of waiting you your site for processing the payment remained static, and the I got the message stating:" sorry, your transaction could not be processed." What should I do now? Please let me know on my email addresses: suryarad.[protected]@gmail.com. Thanks. Yours faithfully, MC Suryaynarayana

Hi, Whenever I make a voice call from my new BSNL sim card, for the first two attempts, the person whome I call is not able to hear my voice but my amount gest deducted every time. This problem is common accross any telecom service provider number I call or local or STD voice calls I make. If I make the call from any other service provider sim card, for example Vodafone, from the same device(cell phone) and from the same place, the call connects and goes fine in first attempt itself. I expect all my money whoch got deducted so far to be refunded and in future if this happenes any time again, money should not be deducted at all. Thank you.

I have received a call earlier in August from some one claimed to be a part of BSNL and informed about the Hungama service. The Tele-caller explained on the offers in the Hungama service like New Tamil Movies, Education Games & Movies for Children, etc.., He confirmed that this service will be chargeable only if the subscriber watched/utilized the service by accessing the Hungama service using the credentials.

I accepted the offer and received my credentials. I logged into the website, the same day, only to see that there were no games for children or any new Tamil movies hosted. To my disappointment there were only old Hindi movies in the website. I logged out from the website and it was hardly a 5-10 minutes session.

My August BSNL Broad band bill, had an additional charges (Rs. 441.68/-) towards Hungama music and movies. It was disappointing to see a charge slapped for an unused service and I immediately unsubscribed the Hungame service on Sep 8, 2015...

To my dismay, my September month bill too carried some charges for the unused and unsubscribed service (Rs.146.70).

I raised a complaint and gave a letter to BSNL Office Guindy on 31st Oct 2015. They simply mailed to Hungama service and ask them to refund.

I received a forwarded mail from BSNL on 3rd November from Hungama and its stated (Please note as per the details and record we have confirmation done by user himself. so in this scenario we can not provide you with the refund.)

I accept that I confirmed to activate the service as said above, but I cannot see any New Tamil Movies/Games for Children there on the month of August - September. Now also they don't have new movies, only 1/2year movies are there and also that movies are telecast by cable tv operators/DTH service regularly. Why should I pay for that movies...

BSNL also support this type of Fraud Value Added Services and cheated customers... there are too many complaints about Hungama here, why BSNL should cancel tha Hungama Service.

I request to refund the Hungama Charges In Total : 588.38

A Jude martin
BSNL Landline[protected]
Account Number - [protected]