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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Aug 13, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 32

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B
Bombok
Oct 31, 2022
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Address: BSNL Varanasi UP East

I am trying to recharge stv_48 through Bsnl portal but it returns the message "Transaction faile due to invalid service class" I also tried from my Mobile But MMi coad says no bundle is included. this going on since three days pleas resolve my problem.
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    K
    kumaresh chatterjee
    from Bahula, West Bengal
    Oct 30, 2022
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    Address: B GARDEN/ SHIBPUR AREA, HOWRAH-711103

    I got two post paid connections vide Nos. [protected] and [protected]on 24.09.2022 from BSNL OFFICE at B GARDEN, HOWRAH. the 1st one was used in little span from next day locally till 5th october, 2022 and thereafter, it was used in kashmir till 12th october, 2022. I can not understand how the bill was generated on 5th october amounting Rs.376/- which was paid on 25.10.2022 as on due date.
    not this, the 2nd SIM was truely used from 06/10/2022 in kasmir till 12/10/2022 and then upto last week locally. my question is that how its bill has been generated on 05/10/2022 with a high amount Rs. 392/- that is prior to use.
    please arrange to supply call details of these two post paid connections for which such enourmous bills have to be paid.
    your reply is solicited early. My mail address is: [protected]@gmail.com
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      K
      kumaresh chatterjee
      from Bahula, West Bengal
      Oct 30, 2022
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      Address: 12/24 ,B G LANE, B GARDEN

      I got two post paid connections vide Nos. [protected] and [protected]on 24.09.2022 from BSNL OFFICE at B GARDEN, HOWRAH. the 1st one was used in little span from next day locally till 5th october, 2022 and thereafter, it was used in kashmir till 12th october, 2022. I can not understand how the bill was generated on 5th october amounting Rs.376/- which was paid on 25.10.2022 as on due date.
      not this, the 2nd SIM was truely used from 06/10/2022 in kasmir till 12/10/2022 and then upto last week locally. my question is that how its bill has been generated on 05/10/2022 with a high amount Rs. 392/- that is prior to use.
      please arrange to supply call details of these two post paid connections for which such enourmous bills have to be paid.
      your reply is solicited early. My mail address is: [protected]@gmail.com
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        K
        Oct 30, 2022
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        Address: Plot no 7 , survey no 27, vijaynagar colony, ramnagar road picket secunderabad 500026

        This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of parking problem of my vehicle . So I request you to remove or relocate this telephone pole from the front of my house .
        Plot no 7, survey no 27, vijaynagar colony, ramnagar road picket secunderabad 500026,
        For this I will be very thankful to you, please oblige.

        Yours truly
        Naveen kumar
        [protected]/ [protected]
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          Shivlal Pitty
          Oct 29, 2022
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          Address: 20.4.650 shah gunj

          My bsnl landline phone connection is completely dead from last 2 months
          Made several complaints but no response and also visited personally exchange but no onr giving respomse
          As they say no technician's are available
          Please help regarding this issue
          As I'm paying regularly a bill ot this no.
          Bsnl 040
          24520810
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            G
            Giri40
            from Bengaluru, Karnataka
            Oct 27, 2022
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            Dear Authority,
            This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of parking problem of my vehicle . So I request you to remove or relocate this telephone pole from the front of my house .
            For this I will be very thankful to you, please oblige.

            Regards,

            Gurumurthy
            Bommanahalli
            Bangalore
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              S
              shahrozaslam
              from Budaun, Uttar Pradesh
              Oct 27, 2022
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              Address: Budaun Uttar Pradesh

              I am from Uttar Pradesh but I have come here to work in Tamil Nadu but here my network is catching 3G but I am not able to use data in data roaming when I turn on the data then the data is not playing. Will this data work in roaming or not and if it does not work then tell me I will get my sim ported. I called on 1503 and [protected] but it is not responding.
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                B
                BalajiRamesh
                from Neyveli, Tamil Nadu
                Oct 25, 2022
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                Address: Neyveli Township

                " I have surrendered my landline phone no.[protected] after taking FTTH connection. On 18th November 2020 a SMS was received that an amount of Rs, 1993/- was generated for refund. But however to till date 11.01.2021, the amount was not received."
                The above complaint was not at all resolved. In the mean time I was asked to give a request, so that the amount can be credited to my FTTH account. I gave a letter to my home branch. They asked me to contact the rich office and latter asked me to give email to cuddalore office. I have been waiting for a long period to get back the amount. But till date not expedited.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  A
                  Aji Ruth
                  Oct 25, 2022
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                  Address: Opposite to Hocker school, Neyyoor post, Nagercoil, Tamil Nadu

                  Respected sir,
                  In below said residence address BSNL unused telephone pole exist in front of my house. It is obstructing the driveway and I'm facing problem driving my car into my property because of the unused pole in the below mentioned address. So I request you to remove the pole.

                  Address
                  A. Samuel Johnson,
                  Hocker Street (Opposite to Hocker School),
                  Neyyoor Post,
                  Nagercoil,
                  Tamil Nadu
                  Mobile Number : [protected]
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    J
                    Joeyde
                    Oct 25, 2022
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                    Complaint against BSNL
                    Telephone No. : …….3251
                    Online Complaint Nos:[protected],[protected],[protected],[protected],[protected]

                    The above telephone is in the name of my brother James de Souza who is a cancer patient. It has been malfunctioning for the last 3 months. Numerous online complaints have been made, the last three captioned above. The technician from BSNL, one Santosh, has determined that there is no problem with the router and my laptop functions perfectly at other locations. There is obviously something wrong with the BSNL internet and to date the complaint has not been resolved.
                    I have tried to liaise with their field staff. The DET, Choudhary is the quintessential penpusher and directed me to one or another of his staff to no useful purpose. Dy. GM, Kulkarni – all bluster and no muster - also promised that the complaint would be resolved, to no effect and the linesman Malikarjun says that there is nothing wrong with the line. The P.A. to the G.M., Mr. Harikrishna finally directed one Chandrakant Ghatse who has attended to the complaint. Apparantly some resetting is required in some of their systems and the complaint to date not been resolved.
                    I am a senior citizen and have been a customer of the BSNL for my entire life - constrained no doubt by its monopoly in the field. Given my experience it is not surprising that many of its erstwhile customers have migrated to other service providers. One can be sure that many more will follow.
                    J. de Souza
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      A
                      Ashish5527
                      from Surat, Gujarat
                      Oct 23, 2022
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                      Address: Bhaktinandan sector2,mota varachha,surat,gujarat

                      No network coming in our area
                      Mota varachha, surat, gujarat
                      2G comes only 1 bar every time bsnl customer care cut my call from last 1 year we facing issue ...many times mail given to bsnl no proper answer shown
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        J
                        JODU OBAIAH
                        Oct 20, 2022
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                        I paid the bill amount Rs.481/- period from 01 Aug 2022 to 31 Aug 22 on 03 Oct 2022. Txn ID is. NX22100315494212971850881. But the same amount(Rs. 481/-) again included in the next bill period from 01 Sep 22 to 30 Sep 2022.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Oct 20, 2022
                        Updated by JODU OBAIAH
                        Sir, I had lodged a complaint against the same issue on BSNL Payment portal Dcoket No. DOCK[protected] on 12 Oct 2022. But still the complaint status is pending.
                        I spoke with customer care too, but they are fail to solve my complaint and they were hold my call for a long time and disconnected the call with out any intimation for two times.
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                          V
                          vigneshr19
                          Oct 20, 2022
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                          I surrendered my bsnl connection on 25 april 2022. But did not get my refund yet.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Nov 17, 2022
                          Updated by vigneshr19
                          I have not received the refund. BSNL employee confirmed that the refund is approved and they are not sure when it will sent to my account. Please tell me the procedure and timeline when it will be deposited in my account.
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                            S
                            shreyasjune
                            Oct 20, 2022
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                            Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.
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                              D
                              Deepanshuk_77
                              from Sonipat, Haryana
                              Oct 16, 2022
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                              I would like to draw your kind attention towards the old BSNL TELEPHONE POLE which is causing a lot of fuss for the passerby and vehicles. It's been years no authority has made efforts to relocate this old pole. I just want you to remove that poll immediately from that location and shift it to another location. I'll be very grateful if you would take suitable actions on its removal.
                              Thank you
                              Deepanshu
                              131001
                              Kot mohalla, Faiz bazar
                              Sonipat Haryana
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                G
                                Gyanesh Agrawal
                                Oct 14, 2022
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                                On My Phone Number '[protected]', I'm Unable To Do Recharge . The Error Is 'Invalid Service Class' . Please Resolve This
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                                  Swati ....Trivedi
                                  from Fatehpur, Uttar Pradesh
                                  Oct 13, 2022
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                                  Address: Ganga nagar colony near railway station changoo Bajpai gali fatehpur Uttar Pradesh 212601

                                  Dear BSNL authority
                                  Please remove the telephone pole as soon as possible
                                  Because the construction work start in my house and the telephone pole is uses as electric pole by people..
                                  The current flow is in pole and pole is in the drain
                                  Which is dangerous for human lives..
                                  If any unhappining things happened then only BSNL authority will had responsible for it..
                                  I hope you do your duty with responsibility
                                  Thank you for your further action
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    A
                                    Asim choudhary
                                    from New Delhi, Delhi
                                    Oct 12, 2022
                                    Resolved
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                                    Resolved

                                    Address: Consumer forum india
                                    Website: www.consumercomplaints.in

                                    The employee of Consumer Forum India has done fraud with me and is not picking up the phone by taking money from me. He has taken 3 lakh rupees from me. He told his name as Karthik his number is [protected]
                                    Oct 13, 2022
                                    Complaint marked as Resolved 
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      S
                                      satish kumar@
                                      from Rajgir, Bihar
                                      Oct 11, 2022
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                                      Address: Near sarda hotel Rajgir BSNL quarter

                                      I live at Rajgir BSNL quarter and my flat is very damage like stair, ceiling etc and it's cause very harmful and i complain from 5 years ago in BSNL office bihar Sharif but not any response and officers says wait from 5 years ago
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Oct 11, 2022
                                      Updated by satish kumar@
                                      I live at Rajgir BSNL quarter and my flat is very damage like stair, ceiling etc and it's cause very harmful and i complain from 5 years ago in BSNL office bihar Sharif but not any response and officers says wait from 5 years ago

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                                        Swati ....Trivedi
                                        from Fatehpur, Uttar Pradesh
                                        Oct 11, 2022
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                                        Address: Ganga nagar colony near railway station changoo Bajpai gali fatehpur Uttar Pradesh 212601

                                        Dear BSNL authority,
                                        This is to inform you that there is a BSNL telephone pole in the drain beside my house which is no use for phone cable but people uses it as electric pole which is dengerous for lives and causing a lot of parking problem of my vehicle..
                                        If any unhappining things happened then who will be responsible for it??
                                        I hope and request that you do your duty with responsibility..
                                        For this I will be very thankful to you
                                        I request you to remove this pole within 5 days. It's Naked hanging electric wire create more danger in rainy season...
                                        Please oblige
                                        Your truly,
                                        Swati Trivedi d/o Bal Krishan Trivedi
                                        Ganga nagar near railway station changoo Bajpai gali fatehpur Uttar Pradesh 212601
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Please remove the telephone pole as soon as possible
                                        Because the construction work start in my house and the telephone pole is uses as electric pole by people..
                                        The current flow is in pole and pole is in the drain
                                        Which is dangerous for human lives..
                                        If any unhappining things happened then only BSNL authority will had responsible for it..
                                        I hope you do your duty with responsibility
                                        Thank you for your further action
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