Bharat Sanchar Nigam [BSNL] Complaints & Reviews

On 24th Sept.2015 I visited paytm for online recharge of my BSNL mobile no [protected] with special recharge by Rs.125.This special recharge has the provision of 177 minute talk time with any network, 200 MB data and 100 SMS. My transaction order no is #[protected].Rs. 125 has been deducted from my account. .I got message from BSNL that u/r a/c is credited with Rs.125 from 1127073 at 02.39.45pm reference no [protected].But till today I have not received the money.

Hello Sir, I had port my number ([protected]) from Aircel postpaid to BSNL postpaid on the date of 18 sep 2015. i had complete my number vitrification successfully on 19 sep 2015. but still my number is not activated by BSNL company. when i call customer care [protected] they were not given proper response. Only the BSNL company take Rs. 100 charged for port facility, other PVT. company give this service free. after that BSNL not provide us good services. Monika Jaipur Rajasthan

Sir iam having international credietcard master card.since long time iam paying my telephone bills though this card.recently my card was not accepted by the bsnl swipeing meshion provided by axises babk.when imade an enquirey at bsnl they say that their banker notaccepting the card.futher they told me that their banker has got instruction /guidelines from rbi not to accep-t international credite card.Pl kindly send the guidelinescopyoradvise us why the internatinalcard was not accepted. THANKINGYOU MY CELL NO [protected].Pl reply

Sir/mem i m shashank my mob. no. is [protected].. i have a bsnl no. so i need a special traiff for rate cutter.. 19/09/15 i choose a plan 42 (valid for 17/10/15 but 24 sep plan has expire...when call then i have no information about ur no. every photos attach with this complain. help me...

I tried to call the mobile customer care number 1503 it said switched off. I went to Bilaspur bsnl branch office, and the lady there also tried to call the number, she was also not getting any response.

From past 2 days around Rs 500+ has been debited from my account, which concerns me. Having no response from the customer care is not helping much.

Please help me to resolve this issue.

sir, I am top up Rs.550/- on[protected], amount deducted from my SBI A/c, but not top up. by m.krishnaswamy

In spite of repeated complaints to (BSNL Taramani Link Road, Velachery, Chennai - 600042) there has been no scope for getting the landline restored (now dead for more than 8 months) due to the sorry state of affairs of the departments concerned (Highways, BSNL, TNEB) pending the storm-water drain which has left the region in tatters. Rebate given.

I am a post paid customer from BSNL AP circle and my mobile number is [protected] I have ported in to BSNL bangalore circle and upon porting in they collected deposit of Rs.500 again . They have also asked me to pay extra for bill charges after the last bill amounting to Rs.633. I have to get the deposit refund and excess amount in my account number[protected]...

I'm a.A.Chacko residing at 35 / 1 - c 3rd cross street, collcetorate colony, aminjikarai, chennai 60029 having bsnl conection no. 23742484, i have not asked for the so called hungama movies, music and games, so i ask you to withdraw or deactivate "hungama" with immediate effect and refund the amount shown in each of my earlier bills of all the past months rs410 / - each month

I have activated Do not Disturb service on my BSNL mobile number, but still receiving promotional messages. The service i asked to start was DND Full, but still receiving promotional messages and calls. I have already made a complaint about it but still the issue is not resolved. There are some promotional messages from BSNL also. Can some one help by resolving this issue. Thanks in advance.

Sir, I have paid the bill amount of my landline bill for the month of sept, 2015, through my internet banking. every thing was fine and the payment was done whoose transaction Ref No- IG0ASMNAM3 has been sent by state bank internet banking . But unfortunetely there is neither any notification or clarification from your billdesk side nor any receipt sent to me. Now I am confused where my money has gone. kindly settled this issue. thanking you, yours faithfully, Sachidananda Rath

I have been a BSNL WiMax subscriber for the past 3 years. Since 2013, my connection has been suffering from absolutely poor speeds and lagging connectivity right after 6PM up until 9 AM in the morning. I have bought this issue under the attention of the concerned officials several times but nothing has been done to address it.

Work order No: AR[protected] dated 13/07/2015 and Recovery receipt S No: 508 dated 17/07/2015. More than two months have passed since I returned the land line telephone instrument vide Recovery receipt S No.508 dated 17/07/2015, but no cheque pertaining to my refund of deposit money ( Rs.3000/-) from BSNL-Hyderabad Telecom District, Ameerpet has been received by me to my residential address as yet. A registered letter to the concerned Accounts officer has been sent by me on 10th Sept, 2015 but without any positive response, which is frustrating. Please do the needful and BSNL- Hyderabad to send me the refund of deposit money. ASHOK RANJAN MUKHOPADHYAY [protected]

My July month bill of BSNL is Rs 6571. in that Broadband bill amount is 5539. My credit limit is Rs.3000, then how they have given bill of Rs. 6571. I met billing department Jitubhai at kalol branch but he denied to give claim amount.Please do needful and provide me revised bill. My BSNL Number is :[protected] Invoice Number :[protected] Account Number :[protected]

Hi I live in anjaneyanagar, moosapet under kukatpally Area in hyderabad. BSNL, I agree has got good coverage in India, but the worst part is that the signal is really BAD. Inside Buildings and flats the signal drop is too bad, while talking i bit move where i stand the signal will drop.i live in amid in city but signal is very very poor.some times signal looses on the main roads also.everyday i am facing this problem and getting irritation also. Please look into this issue.

Actually they told which is one time fee only and charges will be deducted based on usage only during joining stage. I did not use any options under indiagames on any day from the beginning itself. But without informing anything they simply billed Rs. 410 for July and August 15. I sent two emails to their Id [protected]@indiagames.com but no reply received yet. Hence kindly arrange to credit Rs. 410 each for the month of July and august 15 to my account and arrange for PRBT deactivation at the earliest. Pl. do the needful. with regards, T.Selvavinayagam [protected]

Actually they told which is one time fee only and charges will be deducted based on usage only during joining stage. I did not use any options under indiagames on any day from the beginning itself. But without informing anything they simply billed Rs. 410 for July and August 15. I sent two emails to their Id [protected]@indiagames.com but no reply received yet. Hence kindly arrange to credit Rs. 410 each for the month of July and august 15 to my account at the earliest. Pl. do the needful. with regards, T.Selvavinayagam [protected]

Regarding above mentioned subject I made a complaint to you through emails 3-4 for almost a month but doesn't get solution my mail is [protected]@gmail My problem is that ten thousand rupees is deducted from my sbi a/c [protected] ifsc sbin0000615 transaction id is POS[protected] ON DATE 15/03/2015 but I have not pay any bill such kindly return me money

We bsnl user getting high latency to valve servers at singapore from the past 4 months. we have mail them 100times but they dont seem to uderstand this issue. called up customer care, but they dont even understand the word "latency " means. Please it is a serious request around 40+ bsnl user getting high latency to valve servers. we arent able to use skype, teamspeak and many more stuff because of it . we are paying 1.5 rupess per month for this kind of service? BSNL FIX YOU ROUTING ISSSUE!

Dear Manager

Sep 12th i had a call from couple of women working in your company. they said just use this plan then only u can activated... we ll send the login id and password with in 24 hours ..this message i received by [protected] mob no. they asked me to confirm that by sending sms...but i loose my money about 30rs. i think. but still today i have nt received any login id and password. for that purpose i have called couple of time to[protected] no. but no responds. today i finally got. i spoke with a executive. then only i have known..my password is incorrect in your data. then they correct and deactivate it by confirming with my mail.

My question is i have n't use your Hongana for a single minute. why should i pay for that..I am not assure them for continuing this plan for past calls too.. please refund my money. don't want to be cheated by you.

i have nt use for a single minute too..why should i pay? i need the answer or action.

Dinesh