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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Aug 13, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 325

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A
athreya gohtram ramani
from Bengaluru, Karnataka
Oct 31, 2015
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Address: 560093

Sir

Four days back only i got a bsnl prepaid sim and new number from chennai. After activating the sim, i am getting sms daily from your bank
'' dm-sundbk"
Synbk.Inr 1000 debited a/c no...7767 on 2015=10-31 05.11.05 for atm txn at[protected]gfbh[protected]sbi avathilkollam - help line [protected]

[protected][protected][protected][protected][protected][protected]

This account is not related to me
My mobile number is [protected] bought foru days back.

[protected]
Pls help me to avoid sending such sms which isnot related to me.

Pls ack
Ganesan
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    S
    S.RAJENDRAN
    from Irinjalakuda, Kerala
    Oct 31, 2015
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    Address: Chennai, Tamil Nadu, 600115
    Website: www.bsnl.co.in

    I have already complained on 25th Sep 2015 requested to reduce the 23 days rent on the previous bill as phone line was dead. After that I have received two months bill without reducing the rent. I have complaint acknowledgement dated on 25th Sep at Adyar DGM office.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      P
      prasanth1
      from Coimbatore, Tamil Nadu
      Oct 31, 2015
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      Address: Coimbatore, Tamil Nadu, 641653
      Website: bsnl

      i'm using bsnl broadband in that automatically hungama website activated charge is 196. i already compliet this to bsnl office they deactivated that website but again now activated 196 rs loss for me please take action for this..my number [protected]
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        A
        Ankur Jain
        from Pune, Maharashtra
        Oct 30, 2015
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        Address: Ujjain, Madhya Pradesh, 456001
        Website: mp.bsnl.co.in

        Hi Sir, I had registered my broadband and landline service interruption issue with BSNL ([protected]) on 20-Oct-2015. BSNL says to resolve all complaints in 3 days, but even after giving written application and lots of email communication, they had not reverted back or resolve issue. Please help to look into it. Thanks Ankur
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          C
          chavan32
          from Darwha, Maharashtra
          Oct 30, 2015
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          Address: Nagpur, Maharashtra, 440014
          Website: bsnl

          Sir i am cosumer of bsnl mobile having 2 sims, one on my daughters name & one on my name. At our residence area bhim chowk, amarjyotinagar, nara road, nagpur maharashtra. Mobile & net sinals are very weak, and having variation. Therefore, please give strong signals at our area. Why your signals are weak? Do your cpmpany want customer swicthover to other mobile companys sim. Thanks g. M. Chavan - [protected]
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            V
            vivekavardhana
            from Delhi, Delhi
            Oct 30, 2015
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            Address: 560056
            Website: bsnl.co.in

            BSNL Broadband is not served to the number[protected]. # complaints had been raised for the past 10 days and number of calls to BSNL Call center. But all in vain. The complaint details are 20/10/2015 Docket no:[protected] 25/10/2015 Docket no:[protected] 28/10/2015 Docket no:[protected]. Inspite of complaints and calls to BSNL call center till today no Broadband to the number[protected]. For every Complaint that was raised without any solution they updated their database as if the they solved. Call Center tells I have to Approach BSNL. They cant inform and resolve. Moreover I was informed that i should not raise a complaint through IVRS (as it will be having valid proof of date and time of the complaint). I have asked them to deduct the bill for 10 days, and they said they cant do. This implies they want me to pay bill for these days without any service. Govt organizations must not do like this as it is indirectly looting.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              S
              S shanmugam
              from Perundurai, Tamil Nadu
              Oct 30, 2015
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              Address: 605759

              Cellphone recharge of Rs.220/ not carriedout though the amount was deducted from my KARURVYSYA BANK, TIRUKKOYILUR BRANCH ON 24/10/2015,
              DETAILS
              Billdesk - EKVB[protected]-BSNL PRE - [protected]*through NETBANKING.
              BANK : KARURVYSYA BANK, TIRUKKOYILU BRANCH
              ACCOUNT No. : [protected]
              IFS CODE : KVBL0001711
              AMOUNT DEBITED : Rs.220/-
              DATE & TIME : 24/10/2015 TIME : 09:04:08 AM.
              PURPOE : BSNL RECHARGE

              Kindly refund the amount at the earliest.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              http://www.consumercomplaints.in/bsnl-payment-not-received-by-bsnl-refund-reques...
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                R
                Rajendrakurup
                from Angamali, Kerala
                Oct 29, 2015
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                I paid amount of Rs.667 /-as bsnl payment through internet banking dated on 03/09/2015. But the amount not received by BSNL. Transaction Ref No. DSBT[protected]IGOAQADPE5. My phone No. is [protected]. Please solve my problem.
                Rajendrakurup

                Mobile No. [protected]
                E.mail [protected]@gmail.com
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                  J
                  J n ganguly
                  from Chittaranjan, West Bengal
                  Oct 29, 2015
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                  Address: 713359

                  We the under mentioned executives of Mines Rescue Services, ECL, an Emergency Organisation and part of Disaster Management Core group, formed by Honourable District Magistrate, Burdwan, West Bengal;suffering tremendously due to 'Non Shifting of BSNL Landline and Broadband connection' from Neamatpur exchange to nearest exchange i, e, Kumarpur exchange of Asansol Telecom District WB Circle. SDE Kumarpur exchange Deliberately and Purposefully kept our Application pending from August 2015 While Selectivly shifting some connection(e.g. Ph no:2511139 ) at his Exchange. We the sufferers met the concerned SDE of Kumarpur exchange but failed to convince restoration of our Lines while he is at his sweet will to shift some others line. He not even bother the Commercial interest of BSNL in reconnecting Lines of more than 20 years old Bonafide Customers. Our telephone lines Disconnected due to Road Extension from AUGUST 2015 and still not restored neither shifted to nearest exchange i, e, Kumarpur exchange of Asansol Telecom District WB Circle, which has already provided few lines to locality. Ironically BSNL is continuously raising Bills for the Disconnected period instead of paying COMPENSATION for Harassment due to Disconnectivity of Essential Services. In this regard, we request your good chair to look into the Malpractice of concerned SDE of Kumarpur exchange of Asansol Telecom District, WB Circle; so that valued Customers needn't to look for other Private Operators. Thanking you sir, Yours faithfully, J.N.Ganguly Ph. no.[protected];Customer id:[protected], Bill no:[protected]/10/15 S.K.Banerjee Ph.No.[protected];Customer id:[protected], Bill no:[protected]/10/15 P.P.Ghosh Ph.No. [protected];Customer id:[protected], Bill no:[protected]/10/15
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  No Action till today
                  No Action till today
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                    S
                    satishshah
                    from Ahmedabad, Gujarat
                    Oct 29, 2015
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                    Address: Ahmedabad, Gujarat, 380007
                    Website: www.bsnl.co.in

                    As a Government Department the service we are getting is not to the mark. I am regular customer since very long time .My telephone no.is[protected]. Since last 4-5 months we are also getting serious telephonic problem of not either hearing or the other end could listen us properly. I have unlimited internet connection also since very long in which I am very much disturb. Actually I have given complain in office earlier but it was not solved. so I have given another complain which is register in & its Complain no. is [protected]. register in July 2015. then again new complain register in August .its Complain no.is [protected]. I am regular customer and paying bills regularly. But if my phone is not working properly and I have to pay and pay for the not properly utilize telephone it is not fare. So I am asking my refund of all my bills which I have paid since July 2015 till today. Satish Shah [protected] [protected] (Mobil)
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Oct 29, 2015
                    Updated by satishshah
                    This complain is not for one person but it is for whole building of "PARSHVA APARTMENT"
                    Please do the needful at earliest...
                    we are very much tired of this thing.
                    the Officer is not saying no but they are promising and promising ...
                    we all are now tired about this answers and not solving customer's complain is of no use at all. !!!
                    what to do for this??????????????
                    Do you think of any solution????????????????
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                      S
                      sai pradeep
                      from Gurgaon, Haryana
                      Oct 28, 2015
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                      Address: 524126
                      Website: BSNL

                      Sir, I activated 22 oct 2015 caller tune to my [protected], but till now only default tone is activated.when i call to BSNL customer care they say i am forwarding your number to our people and it will be activated within 24hrs, more than a week over till now not acivated my money for tune Rs-42/- is deduted.I called bsnl person till 3 times but no use.pls do needful revert back to my mail. My [protected]@gmail.com My number-[protected] my name-Sai Pradeep
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                        S
                        Satya Misra
                        from Rewa, Madhya Pradesh
                        Oct 28, 2015
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                        Address: 486001
                        Website: paytm

                        I have paid landline bill of rs.912 for bsnl landline no[protected] through my axis bank debit card today 23.05.
                        But the sms from paytm shows that your airtel landline bill
                        Paid.Kindly help me.
                        My cell no. Is [protected]
                        E-mail [protected]@gmail.com
                        Now i want refund of my money to my account as given below
                        A/c no. [protected]
                        Ifsc code utib0000500
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          ps ninan
                          from Adur, Kerala
                          Oct 28, 2015
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                          Address: Alappuzha, Kerala, 689124

                          My telephone sometimes do not give dial tone and when works has disturbing noises. I made twice complained in 1500 and also sent mail to GM etc. One lineman came and said our line is ok you get the line from main cable to your house through somebody else. This attitude shows the irresponsible approach of the company. Why the service charges are collected? This is the action taken even after taking up the matter with GM/Alappuzha. Won't the BSNL raise their monthly bill even after the poor service? Where should I go now-to the consumer court?
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            A
                            arkamle09
                            from Ghugus, Maharashtra
                            Oct 30, 2015
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                            Address: Nagpur, Maharashtra, 440026
                            Website: www.bsnl hungama.com

                            Please Deactivate the bsnl hungama plan on Land line Broad Band Internet connection on Telephone No. 2630880 of Nagpur city (STD Code 0712) immediately. I have taken Braod Band Internet Connection from BSNL & also taken BSNL Hungama plan from 30.9.2015
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              R
                              Rc1981
                              from Chennai, Tamil Nadu
                              Oct 28, 2015
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                              Address: 600045
                              Website: www.bsnl.hungama.com

                              Kindly deactivate hungama services. my land line no is[protected], this is should be deactivate as soon as possible, i need one clarification why you are offering toll free no [protected] for deactivate services, why i am asking this mean i tried for several times for this no but no customer care executive is respond to this call, bcoz your people are very busy then you should not give this kind of toll free no"s, very poor network and also the customer support.
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                                Bhagyashri Fulpagare
                                from Bardoli, Gujarat
                                Oct 28, 2015
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                                Address: Nashik, Maharashtra, 422009

                                I am belongs to farmer family that's BSNL not educate regarding those upgrading his plan in next 5 years at the time of this scheme is start so take strong action against this STV 109 TO STV 141 upradation, if company misbehave of his customers so we are possible to what doing ?inform and help Thanks
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                                  kalaiselvan 13
                                  from Tiruchengode, Tamil Nadu
                                  Oct 27, 2015
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                                  Address: 635305
                                  Website: bsnl app bill desk

                                  I have recharged through billdesk an amount of rs1499 on oct 23 and amount has been deducted from my indian bank credit card. My mobile is not recharged for that amount. Kindly look it and send me the status.Mobile no[protected].Mail id [protected]@gmail.Com. Kalaiselvan
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                                    S
                                    sukomal 1947
                                    from Kolkata, West Bengal
                                    Oct 27, 2015
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                                    Address: Kolkata, West Bengal
                                    Website: www.bsnl.co.in

                                    Today the 27th oct 2015 at 10.02 am I paid a telephone Bill against[protected] for Rs 1, 180/- through SBI Net Banking. But although payment is debited to my account I did not received any confirmation BSNL since it was hanged over at the Bill Desk site for long time and ultimately landed with an error message.The transaction references are (i)Cellone -ESBI[protected]AND (II) sbi-IGOAXEOWO8 Dated 27th october 2015. Kindly effect payment to BSNL against their Bill for my above telephone no which is due on 28th Oct 2015 or refund the amount to my account with SBI and oblige, under advice to me.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      Sathishkumar Harikrishnan
                                      from Tellicherry, Kerala
                                      Oct 27, 2015
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                                      Address: Chennai, Tamil Nadu, 600063
                                      Website: www.bsnl.co.in

                                      I have been charged a sum of Rs. 489/- every month bill towards one time charge against bsnl hungama movies/music/games on demand. I would like to bring kind notice that I have not either subscribed to or utilized this service so far. There for I request you leave necessary steps to refund the amount from my bill and unsubscribe this service with immediate effect. My land line Phone No.[protected] My A/C. No.[protected]
                                      dear sir my name m.ganesan working as aneletical engr southrn railwaycust id [protected]ac no [protected] since i am using bsnl landline with broad band connection for five years . i am suffering lot with this connection a lot . many time i given my complaint to the cs on phone and by regd posts but they was unanswered and my problem was temporarily solved. but again and again my bb connection is failing, every month the connetion fails for 10-15 days but i am recieving the bill with very good promptness . last month i sent a regd letter to CGM and the SDE to close my connection but not responded. i am requesting you to provide uninterrupted BB connection else please terminate the connection and refund my deposit or waive off the bill for the non functioning days and send fresh bill to enable me to pay the same.
                                      for you ref docket number[protected] date 21.10.[protected],[protected], [protected],[protected] here i am mentioning the sample complaint only . i sent many written regd letters also .the connection is not reliable for not even continuous an hour. intermittently failed . from 19.10.2015 to this day the connection is tottally failed. but the billing is very good prompt. please disconnect my connection it is not worthful to pay for the worst BB connection without purpose .
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                                        saran5052
                                        from Thiruvananthapuram, Kerala
                                        Oct 27, 2015
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                                        Address: Thiruvananthapuram, Kerala, 695102

                                        Hello I am from attingal(trivandrum).My BSNL landline phone number-[protected].I also have BSNL broadband connection in same landline number.but since past 1 year I have no landline connection.I have forward so many complaint.There is no response for past 1 year.
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