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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 328

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G
Gopal13
from Bengaluru, Karnataka
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Disconnection

Address:Howrah, West Bengal

I beg to inform you that i was not access internet and phone before 6 months (From march 2015 to august 2015) my account number is [protected] phone number[protected] the problem is "we cant pay bills (Amount is 3108 / - ) " because we cant access service so why we pay bills? So that why kindly we request you to disconnect my line.
One more topic : - today we was go to satyawala telephone exchange (Bsnl) for disconnect...
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A
adarshbal
from Phagwara, Punjab
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Wrong amount of bill for the month of May 2015

Address:Dehradun, Uttarakhand

I am a 77 years old retired Indian Air Force Officer. The account No.of my landline telephone connection is [protected] for which I received a bill of Rs.1544/= for the month of May 2015. I held a plan of BBG Home 345 Combo upto 15.05.15 for which I have been charged Rs.166.94 and BBG CNT Combo-630 from 16.05.15 till 31.05.15 for which the charges are 325.16. I made very few telephone calls during day time as most of the calls were made after...
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R
Ra Lohani
from Bengaluru, Karnataka
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Recharge not successful & debit card is blocked

Address:Dakshina Kannada, Karnataka

Sir/Mam, I tried to recharge for Rs 110 for my BSNL number [protected] through SBI internet banking on 26/08/2015 around 01.30pm. My number was not recharged. the transcation ID was TXT[protected]. Message displayed was that my card is blocked and "Please contact us at [protected]@billdesk. com for any queries". Therefore, please solve this problem. Contact : [protected] Email: ra.[protected]@gmail.com...
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P
pank1234
from Bhandara, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund amount

Address:Bhandara, Maharashtra

Dear sir
I my self Pankaj Shriram Meshram submitted application to account section of GMT office Bhandara (maharashtra) for issue my cheque with correct name i.e pankaj shriram meshram actually while issuing cheque with my name there was mistake committed by bsnl account section in fathers name they wrote ram in place of shriram
so i kindly request to you to resolve it as early as possible....
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M
Mayankjodhpur
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Not getting Connection on time.

Address:Jodhpur, Rajasthan

I submitted all documents and forms for new connections of bsnl landline and broadband both on dated -12/8/15.
Till iam still not get any connection..,
I go offices staff take lightly by saying laga denge and all I called so many times bsnl offices for enquiry but they also only giving excuses that dkhta hu nd all..
Sir iam from Jodhpur Rajasthan.
I want connection at my residence 9/346chopasani housing board...
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M
Murad Mulani
from Jaito, Punjab
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Wrong information provide aggenest recharge

22 aug i was called take information to recharge for std pack but customers care says new offer recharge 212 and 600 std mint but retailer recharge after watching no std mint only local mint..then i was caling customers care 2 days not well information they says your commplent not register and not refund...
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R
Rajatkishore
from Morjim, Goa
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Very slow broadband speed than promised in plan

Address:South Goa, Goa

Myself Rajat kishore (Contact number-[protected]), is using BSNL broadband on number[protected], for last 5 days, speed is not more than 30-50kbps, however I am using Monthly data plan of 1495rps, which has 30GB data on 4MBPS and over that 512KBPS, Got this plan activated 3 days ago and still was not able to enjoy promised speed and data. I have registered complaint on BSNL customer care on 24 August with complaint number [protected], which...
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Address:Chandel, Manipur

Broadband line wire had been stolen and the missing wire is not fix for the last 2 month beside continuous complaint by customer. We are paying internet fee amt Rs 850 for the service we dont use. We had been paying for two month already. The operator has not done anything to resolve the problem.this forum is the last option we have. Please do something...
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A
Ansh0001
from Dharmsala, Himachal Pradesh
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TO deactivate hungama services from my broadband connections

My bsnl Landline Broadband connection under number[protected] having these subscriptions...HUNGAMA MUSIC ON DEMAND, HUNGAMA MOVIES-HUMOV, HUNGAMA GAMES ON DEMAND.from..You are requested to deactivate all subscription on my number and Activate dnd onmy number i dont want your useless subscription that you people activate automatically from your side......
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P
Pavan vs
from Hosur, Tamil Nadu
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3G connectivity problem

Address:Krishnagiri, Tamil Nadu

This is to inform you that in T.V.S.Nagar, Hosur, Tamil Nadu there is an 3G connectivity error suddenly I will get disconnected to internet or I have to switch off and turn on my phone for connecting to internet I am using an postpaid SIM and my plans are fine for the connectivity please check the area connection and give me positivite result as soon as possible...
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B
balasore
from Mumbai, Maharashtra
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Call details for the month june2015 to Aug 2015

Address:Sambalpur, Odisha

I Sri Aurobindo Kumar Pradhan consumer of BSNL mobile post paid no [protected] and my account no is[protected].During the period may 2015 to aug 2015 i am facing excess billing .So i request for outgoing calls & Sms details for last 3 months i.e june15 to august 2015....
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Laxmikant Vishwakarma
from Bengaluru, Karnataka
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Disconnect request on date: 16th july 2015, but bsnl is now asking monthly charges.

Address:Bangalore, Karnataka

On 16th July 2015, I have given written request to disconnect my Broadband connection which I took from BSNL.
They told me to settle the remaining amount of 3360/-. I repaid the said amount immediately to Bangalore Jayanagar office. When I asked for counter slip, they said, not needed sir. It will be disconnected. Don’t worry.

Now see, past Friday (August 24, 2015) I got a bill amount of 1933/- on top of payment...
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A
adarshbal
from Phagwara, Punjab
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Broadband poor serviceability

Address:Dehradun, Uttarakhand

I have a broadband connnection with landline No.[protected] as a Combo. Quite often I find that my internet does not get connnected as and when I need it. When the unserviceability continues for over 24 hours I generally make a complaint for it's rectification. Every time I am given a complaint No.and also receive an SMS stating that the complaint on your phone has been assigned to BSNL Staff Shri.KESHWANAND, mobile No.[protected]. When I...
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B
bittu seniarey
from Garhshankar, Punjab
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Deactivate hungama service

Kindle stop hungama service phone no.[protected] as soon as name jeevan kumar vpo musapr teh nawanshar e-mail [protected]@gmail.com...
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A
Amritya Amal krishna Das
from Gurgaon, Haryana
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Sim not Activate

Address:Firozabad, Uttar Pradesh

Hi, My No. is [protected] Its been a 1 week my sim not activated, Custmre care says its will start with in 24 hour. it is more than 24 hour. My varifacition and all details has verified. Infact i've tried to make recharge of Rs10/- .Plz help....
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M
Manzar Ibrahim
from Irinjalakuda, Kerala
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BSNL prepaid number was not recharged

Address:Hyderabad, Andhra Pradesh

I was Recharged my BSNL mobile [protected] for Rs.220/- on 22/8/2015 with transaction No.TXT[protected] and the amount also deducted from my account, but my mobile was not recharged with Rs.220/- Hence i request you to take action regarding this transaction. Thanking you Manzar Ibrahim [protected]...
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S
subodhtyagi21
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No Service and regular bills

Address:Ghaziabad, Uttar Pradesh

BSNL Broadband - No Service and regular bills

To
BSNL
Ghaziabad

Sub: Complaint on Bills.

Sir/Madam

This is in reference to our number broadband number[protected], please note that we have been a facing a problem for last 3-4 Months.

Because on the construction of the pipe line Sihani Road, Ghaziabad, Our Internet line was disconnected and phone...
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S
subodhtyagi21
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No Service and regular bills

Address:Ghaziabad, Uttar Pradesh

BSNL Broadband - No Service and regular bills

Letter to Sr. Account Officer

To
The Branch Manager,
BSNL Broadband Department,
Ghaziabad

Sub : Complaint on Bills.

Sir/Madam

This is in reference to our number broadband number[protected], please note that we have been a facing a problem for last 3-4 Months.

Because on the construction...
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A
ajithrkollam
from Kollam, Kerala
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Fake call from 7053584081

Address:Kollam, Kerala

I got one call from ([protected]) saying BSNL customer care within seconds after posting Bsnl reharge complaint(see attachment), asking about my card details( card number, cvc ). i given the number and finaly he asked the OTP. I didnt give to him. I dont know why he need the OTP. When i asked about this he is telling that for verification. I dont think it is a genuine call So i dropped it. After that i checked the number location saying...
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P
priyavijaykumar12
from Chennai, Tamil Nadu
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De-activate hungama services

Address:Chennai, Tamil Nadu

I'm Priya.V. I make use of BSNL broadband connection to get connected to wi-fi and internet connection. without our knowledge hungama services for my landline number has been activated.. and extra charges are made every month. de-activate the hungama servise as early as possible. my landline number is[protected]...
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