Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My mobile number is [protected] i am unable to send message to only one num i.e., [protected] its my wife number the message will be sent to from my mobile but there is no delivery of sms i have checked block list and everything else i had contacted even bsnl customer care service 3 times when i called for first time on this issue the problem was rectified but only for 2 days after that the issue repeated then i confirmed that problem is with...

I am a BSNL landline and internet with with [protected] number which is under the name of RAHUL SHARMA. This is to inform you all that I am very disappointed with BSNL Internet Services. Since the day got connection (2010) we were promised a speed of 2mb/s till 8GB post that 512kb/s for 945 internet plan unfortunately we never received a speed more than 250kb/s. I feel cheated by BSNL complany because they failed to provide the servies which they promised. I did speak with one of the supervisor named POOJA on Sep 3, 2015 she was very rude and did not have the mannerism to talk to a customer. I really want someone to take serious action against her. I did make a complain earlier as well one on 30th Aug which was closed on the very next day stating its resolved they the made another complain on 2nd Sep which was closed again without resloving the issue (complain number[protected]. Today i made another complain with complain number [protected]. Hope so that you people can help me out withy my problem.

DL data Rate keep using 1 mbps so i turn off the wifi and directly connected to pc still same problem no application running in background don't even say about virus i scan whole computer with norton even i[censored] think it is virus that using internet speed then i try on my laptop there also same problem.As i know it is 100% bsnl fault as always and there costumer care number busy as always.I'm Using Bsnl wimax (worst decision going for bsnl connection) this problem occurs today(03-sep-15) from morning, or if they updating somethingh or troubleshooting plz send a message in 192.168.1.1 early so i don't do important stuff if it stop in middle all are wasted so i know what is the problem going on do delay important stuff or use data card for it

Hi these is regarding not working of telephone no[protected] from[protected] and my complaint I'd is [protected] it has been 7 days and more daily calling to Bsnl office for support but no help resulting into huge loss due to which our business as been affected therefore want the telephone to repair as soon as possible plus compensation for loss Regarding Akshay ranka [protected]@gmail.com [protected]

I am Subham Biswas from Kharagpur West Bengal. Modem- dlink 2750u.My BSNL BROADBAND connection is not working. Past 1 month its not getting connected to internet. Before it used to connect. But bill is paid every month. People of Bsnl doesn't cooperate with customers. This is irritating. Bills are paid timely. But no net connectivity. Please assure me consumer forum. I am sending you a pic of my modem. The last light is for connectivity. But it doesn't glow now. But before a month I used to get connected. My problem I that always net cant be connected to my modem. BSNL LANDLINE NUMBER OF BROADBAND - [protected]. My contact number : +[protected]

Almost a year we are complaining to make the cable issue fix to exchange on BB issue Link if dropping and getting 128 or max 400 kbps speed for 4 Mbps monthly, such bad response from exchange team and all BSNL management Need BSNL higher management to get action on this issue Which is running more than a year, still no solution given, But month bill is coming in time, if we make delay in payment line with inactive immediately, for money mater when actions are taken with immediate affect why can’t we get same response for our complaint I have added list of complaint details, which show the compliant are getting closed without fixing the issue, management not taking any action on this even issue ten for why we have helpdesk number to register the complaint for any issue, when no one is looking on them [protected]-28441087 Landline Technical BB Disturbance in the Line Open 2/9/2015 22:19 Link dropping issue every 10 to 15 mints dead slow speed all the time [protected]-28441087 Landline Technical BB Completely out of order Closed 10/8/2015 13:20 [protected]-28441087 Landline Technical BB Completely out of order Closed 29/07/2015 14:31:00 [protected]-28441087 Landline Technical BB Completely out of order Closed 28/07/2015 06:24:14 [protected]-28441087 Landline Technical BB Completely out of order Closed 27/07/2015 11:02:44 [protected]-28441087 Landline Technical BB Completely out of order Closed 3/7/2015 17:45 [protected]-28441087 Landline Technical Phone Dead Closed 14/06/2015 11:24:05 [protected]-28441087 Landline Technical BB Completely out of order Closed 30/05/2015 13:16:43 [protected]-28441087 Landline Technical BB Completely out of order Closed 24/05/2015 21:45:38 [protected]-28441087 Landline Technical BB Completely out of order Closed 9/5/2015 8:55 past one week BB not working [protected]-28441087 Landline Technical Phone Dead Closed 1/5/2015 11:50 [protected]-28441087 Landline Technical BB Completely out of order Closed 30/04/2015 11:40:27 [protected]-28441087 Landline Technical BB Completely out of order Closed 19/04/2015 12:01:29 [protected]-28441087 Landline Technical BB Completely out of order Closed 13/04/2015 11:40:46 [protected]-28441087 Landline Technical BB Completely out of order Closed 5/4/2015 10:24 [protected]-28441087 Landline Technical Phone Dead Closed 27/03/2015 13:16:47 [protected]-28441087 Landline Technical BB Completely out of order Closed 18/03/2015 16:19:10 [protected]-28441087 Landline Technical BB Completely out of order Closed 12/3/2015 0:34 [protected]-28441087 Landline Technical BB Disturbance in the Line Closed 26/02/2015 23:29:33 Senior management attention required [protected]-28441087 Landline Billing Other Complaints Open 6/2/2015 11:32 [protected] [protected] Landline Technical BB No Data/ Slow Closed 23/01/2015 22:01:12 Dead slow net speed we getting for 4 mbps [protected] [protected] Landline Technical BB No Data/ Slow Closed 18/12/2014 08:22:48 BB speed dead slow as dialup modem, [protected] [protected] Landline Technical BB Disturbance in the Line Closed 4/11/2014 8:25 No improvement still very slow speed and dsl link status keep dropping [protected] [protected] Landline Technical BB Completely out of order Closed 29/10/2014 10:36:59 [protected] [protected] Landline Technical BB Disturbance in the Line Closed 13/10/2014 22:42:51 BB not working as per plan [protected] [protected] Landline Technical BB Completely out of order Closed 25/09/2014 07:51:22 [protected] [protected] Landline Technical BB No Data/ Slow Closed 25/07/2014 19:11:02 dead Slow BB Speed [protected] [protected] Landline Technical BB No Data/ Slow Closed 8/4/2014 10:42 Dead slow speed when we have upgraded the plan to BB - BBG COMBO ULD 890 CS26 [protected] [protected] Landline Technical Noisy Closed 27/03/2014 09:18:49 too much noisy on phone dial tone and BB very slow still not getting speed upto 2 Mbps

I am suresh from susmitha mobiles(Prop). I was opened my shop on 18/04/2015. Before 1 month I gave my proof and shop seal to my area sales man(Mr.Gokul [protected]) to getting the demo sim. Why because to get demo sim before my shop opening day. But the problem was still now i didnt get my demo sim. I called him through mobile so many times. But he is not responding my call. If he attend also he saying that he was in a meeting. Unfortunately One day I saw him in a shop that was next to my shop. i was waiting outside for him and i called him and asked about the demo sim. He told that he was lost my proof and ask me to give a new one and I also gave my new proof and photo. He told me that you will get your demo sim on next 2 days. Its already passed 2 months, but still I didnt get my demo. Totally I gave 3 proofs. Again one day I saw him next to my shop and I was standing for him outside and called him through my mobile. he told me that he was in a meeting. So I didnt ask him anything and came back to my shop. Please do something Note: I have sold more than 500 airtel sims, 500 idea sims, and more than 150 vodafone sims in just 3 months. Ask the idea, airtel, vodafone salesman about my shop and decide whether you need to give the bsnl demo sim or not.

The product which you provide me with is defective and not proper in use and it seem to be a second hand tablet, ther are lots of problem in the tablet such as voice, calling, and scractes on the screen, so please slove the issuse on top priority, its a humble request to you. so plase do the needful.

I am regular customer of bsnl cellone since 2006 . I bought the prepaid sim in 2006 ([protected]) . Initially the services were good but now from the last 6 months the services are getting worse day by day. Noise are always coming in the background so hearing quality is reduced. Sometimes when we try to call another person the network is gone for about 1 minute. So we have to wait for the network to come. So all emergency purpose is failed. Moreover the company over charge the seconds of what we are talking. It has resulteg in poor quality of life and social interaction.

Dear Sir, On 27.08.2015 I made online bill payment for my land line phone for Rs.1187/- through my HDFC Credit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". I tried second time and the same error occurred again. But the today is the last date for payment. So what should I do now? please reply me at my e-mail mentioned below. [protected]@yahoo.co.in Thanks and Regrds, V.Rathinasamy.

Please deactivate all bsnl hungama services activated on my BSNL Broadband, My BSNL Landline No' is[protected]. This is my humble request to deactivate all hungama services. I tried a lot to contact on [protected] but never any customer care executive ever pick up these calls. This is a FAKE service and needs to launch a real CYBER FIR on these fraud services. Please help me out.

I'm Ratheesh my mobile number [protected] I'm fully unsatisfied in your customer care services Because he is not solve for my compliance The problem is I'm talking with your customer care executive 20th 7.00pm.that time he was giving wrong information so my amount was loss

This is happening since the last 2 days. When I'm browsing, the ISP randomly directs me to their promotional email service http://mail.bsnl.in/ . This makes the web browser lose the URL I intended to visit which in turn hampers my productivity during work time. I believe it also violates the NetNeutrality principles.

Dear Sir/Madam, My name lokesh, i was used Post paid BSNL No.[protected] earlier. now its converted in to IDEA. in port conversation time i have paid excess paid to bsnl. Till date that deposit amount & excess paid amount not yet received. 2 months back they have sent one cheque to my old hyderabad address.but iam not in hyderabad, i was shifted to vizag address. last month june i was raised complaint with request letter along with my new vizag address. kindly look in this matter & close ASAP. Thanks & Regards, Lokesh N

I beg to inform you that i was not access internet and phone before 6 months (From march 2015 to august 2015) my account number is [protected] phone number[protected] the problem is "we cant pay bills (Amount is 3108 / - ) " because we cant access service so why we pay bills? So that why kindly we request you to disconnect my line.
One more topic : - today we was go to satyawala telephone exchange (Bsnl) for disconnect my line when we go there and meet to counter number 208 he was say to us "if you take rent you have to pay the outstanding amount first then we will disconnect your line"
I was complaint to bsnl many more times these are listed below: -
Om00119: a complaint has already been registered for this service
You will be contacted at [protected] for any further clarifications
Complaint type *:
Complaint sub type *:
Customer id: [protected]
First name: gopal
Invoice number:
Service id *: select
Billing account number: [protected]
Service type: landline
Last name: banerjee
Summary:
Description:

[protected] [protected] landline gopal banerjee technical bb completely out of order closed 03 / 03 / 2015 12:19:14
[protected] [protected] landline gopal banerjee technical bb adsl modem link failure closed 17 / 01 / 2015 10:45:00
[protected] [protected] landline gopal banerjee billing bb usage charges open 16 / 03 / 2015 00:05:07 consider my pay bill of feb. 2015
[protected] [protected] landline gopal banerjee technical bb completely out of order closed 07 / 10 / 2014 19:25:56
[protected] [protected] landline gopal banerjee technical bb adsl modem link failure closed 24 / 02 / 2015 19:15:27 no, link stay
[protected] [protected] landline gopal banerjee technical bb lan disabled closed 14 / 04 / 2015 22:52:34

Sir we request you that we cant pay this bills and kindly you take action "for disconnect my line from bsnl".
Thanking you
Gopal banerjee

I am a 77 years old retired Indian Air Force Officer. The account No.of my landline telephone connection is [protected] for which I received a bill of Rs.1544/= for the month of May 2015. I held a plan of BBG Home 345 Combo upto 15.05.15 for which I have been charged Rs.166.94 and BBG CNT Combo-630 from 16.05.15 till 31.05.15 for which the charges are 325.16. I made very few telephone calls during day time as most of the calls were made after 9pm as there is no charge for calls after 9pm. As such it is not understood as to how the bill amount has become Rs.1544/= since my bills have generally been of half the amount every month though there were no free calls earlier and as such almost all the calls were made during daytime. Hence it is requested that the bill for the month May 2015 be scrutinised and corrected. It is also requested that the excess amount charged may please be reflected as refund in my next telephone bill. An early action is solicited. Since then I have been getting monthly bills of Rs.650/= approximately every month. The bill for July 2015 was Rs.654/=. No action has been taken till date.

Sir/Mam, I tried to recharge for Rs 110 for my BSNL number [protected] through SBI internet banking on 26/08/2015 around 01.30pm. My number was not recharged. the transcation ID was TXT[protected]. Message displayed was that my card is blocked and "Please contact us at [protected]@billdesk. com for any queries". Therefore, please solve this problem. Contact : [protected] Email: ra.[protected]@gmail.com

Dear sir
I my self Pankaj Shriram Meshram submitted application to account section of GMT office Bhandara (maharashtra) for issue my cheque with correct name i.e pankaj shriram meshram actually while issuing cheque with my name there was mistake committed by bsnl account section in fathers name they wrote ram in place of shriram
so i kindly request to you to resolve it as early as possible....

I submitted all documents and forms for new connections of bsnl landline and broadband both on dated -12/8/15.
Till iam still not get any connection..,
I go offices staff take lightly by saying laga denge and all I called so many times bsnl offices for enquiry but they also only giving excuses that dkhta hu nd all..
Sir iam from Jodhpur Rajasthan.
I want connection at my residence 9/346chopasani housing board .and i commucate several times at Kamla nehru nagar bsnl office but no satisfactory respond they give. Plz sir resolve my problem .

22 aug i was called take information to recharge for std pack but customers care says new offer recharge 212 and 600 std mint but retailer recharge after watching no std mint only local mint..then i was caling customers care 2 days not well information they says your commplent not register and not refund