Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Experiencing speed capping in micro sim of bsnl. Micro sim 100-250kbps internet speed. Normal sim 300-700kbps internet speed. In same network area. Also, There is a non availability of micro sim of bsnl at customer care center of bokaro from two months, Every time i go to them they says micro sim not available in entire jharkhand state, Please help Deepak From Bokaro 827001 I checked four times In bsnl office of bokaro situated In sector 2/b bokaro.

Please provide as much information as possible...my tel no[protected] surrend on may 2013 and msgs received from bsnlcare your service has been discont on[protected] ==sau shashikala ramkrishna wadekar nandipeth ekta marg washim 444505 dist washim maharashtra

Hello I have received a confirmation through SMS from Cellone regarding successful payment of my mobile bill against their INVOICE NO[protected] DATE 02 SEPT 2015 However, on log in the status is showing failed transaction. It may be noted that that payment has already been made through net transfer and confirmation also been received. I am totally confused. I unable to post any complaint in their web site since the relevant link under "After Payment" is not working since long. Kindly advice, what I have to do now? Regards

Sir Wi Max of BSNL has been installed a few week back but regret to say it never works properly it works only when there representatavi come and make necessary change in its direction and as they left it stops working, making complaint they say every day I can't see or problem .Question who will see it, is it customer fault ? Wi Max is installed at my home in the name of my son Mayank Srivastava, at C/102/714 Mohaddipur North Gorakhpur UP 273008. I will request u to pl.look into the matter . Sudhir Kumar S [protected]@ gmail.com [protected]/[protected]

Hello Sir, Please block my sim. My phone number is [protected]. I have lost my mobile and the sim is still active. please do the needfull and kindly send a confirmation mail back to me to the above email id is [protected]@gmail.com. Thanks Malini menon

I am having BSNL broad band service with telephone no[protected]. the phone went out of order from 29-4-15 to 30-5-15.I have applied for the rebate for the above said period to the authorities at perambur exchange. enen though 3months has lapsed after my complaint no action taken by the authorities to adjustn the amount of rebate in my bills.Hence it is requested that the forum may interfere in this matter and render justice. S.N.Prasad. contact NO.[protected]

I lost my mobile handset alongwith my sim card at lido station. My bustop near ulsoor police station in bangalore mobile no.Was [protected]. I want to block the sim card so that no one mis use it. B. I request the bsnl to block my sim immediately.

Applied for the new landline/broadband connection[protected] on 6/8/15 but till date there is no response from BSNL even after complaining to Area Manager, JTO & Lineman etc. Kindly take action to avail connection Area under Durgapura Exchange, Jaipur Mob.- [protected] Email: [protected]@rediffmail.com

Sir, at many times diesel of bnsl towers Generators at karond and lambakheda Bhopal remains finished. Bnsl network remains thapp. There are a lot of bsnl customers in this area. Kindly ensure that diesel of generator at these towers is filled regularly so that we can enjoy the bsnl services uninterrupted.

Hi I am Aditya Thakur From Bhuwanswer, I paid Rs 3125 to BSNL Authorized DSA BHAKTA BHUSAN BARIK, IDS 17B00338, his number +91 [protected] I paid him RS 3125 dated on 1Aug 2015, including his charge for BSNL Braodband + Landline connection, I followed him for new connection meanwhile he made so many story behalf of BSNL, finally he convert me connection to WiMAX on 22 Aug 2015, That too he installed fault machine at my premises. I am keep requesting for landline he assured me just wait for 10 days finally he is not responding and not willing to pay my amount, i told him pay my remaining amount but he is not replaying and no proper response. I went to BSNL office to complain against This type of DSA but they are saying its not our fault its between you and DSA. At least i came to know that this company only promoting fraud, even this DSA Guys know that customer can not do any thing, Any way now my concern is how to keep this GUYS on right Track. From Past 3 days my Wimax not working not getting any support from BSNL neither DSA, BSNL saying your machine has fault so you have to wait for 10 more days because we dnt have new machine, if you are in urgent then call your DSA. Now i dnt know what to do ??? Consumer from Bhuwanswer plz aware from M. Barik ( +91 [protected]) he is represent him self as BSNL DSA. he is a Big Fraud he will never tell you fact and he will charge you double the amount once you pay then you have to wait for atleast 15 to 30 days then he will convert your Landline+Broadband to Wimax plan, So please further contact you can reach me at [protected] Thanks Aditya [protected] Patia Bhuwanswer

My mobile number is [protected] i am unable to send message to only one num i.e., [protected] its my wife number the message will be sent to from my mobile but there is no delivery of sms i have checked block list and everything else i had contacted even bsnl customer care service 3 times when i called for first time on this issue the problem was rectified but only for 2 days after that the issue repeated then i confirmed that problem is with...

I am a BSNL landline and internet with with [protected] number which is under the name of RAHUL SHARMA. This is to inform you all that I am very disappointed with BSNL Internet Services. Since the day got connection (2010) we were promised a speed of 2mb/s till 8GB post that 512kb/s for 945 internet plan unfortunately we never received a speed more than 250kb/s. I feel cheated by BSNL complany because they failed to provide the servies which they promised. I did speak with one of the supervisor named POOJA on Sep 3, 2015 she was very rude and did not have the mannerism to talk to a customer. I really want someone to take serious action against her. I did make a complain earlier as well one on 30th Aug which was closed on the very next day stating its resolved they the made another complain on 2nd Sep which was closed again without resloving the issue (complain number[protected]. Today i made another complain with complain number [protected]. Hope so that you people can help me out withy my problem.

DL data Rate keep using 1 mbps so i turn off the wifi and directly connected to pc still same problem no application running in background don't even say about virus i scan whole computer with norton even i[censored] think it is virus that using internet speed then i try on my laptop there also same problem.As i know it is 100% bsnl fault as always and there costumer care number busy as always.I'm Using Bsnl wimax (worst decision going for bsnl connection) this problem occurs today(03-sep-15) from morning, or if they updating somethingh or troubleshooting plz send a message in 192.168.1.1 early so i don't do important stuff if it stop in middle all are wasted so i know what is the problem going on do delay important stuff or use data card for it

Hi these is regarding not working of telephone no[protected] from[protected] and my complaint I'd is [protected] it has been 7 days and more daily calling to Bsnl office for support but no help resulting into huge loss due to which our business as been affected therefore want the telephone to repair as soon as possible plus compensation for loss Regarding Akshay ranka [protected]@gmail.com [protected]

I am Subham Biswas from Kharagpur West Bengal. Modem- dlink 2750u.My BSNL BROADBAND connection is not working. Past 1 month its not getting connected to internet. Before it used to connect. But bill is paid every month. People of Bsnl doesn't cooperate with customers. This is irritating. Bills are paid timely. But no net connectivity. Please assure me consumer forum. I am sending you a pic of my modem. The last light is for connectivity. But it doesn't glow now. But before a month I used to get connected. My problem I that always net cant be connected to my modem. BSNL LANDLINE NUMBER OF BROADBAND - [protected]. My contact number : +[protected]

Almost a year we are complaining to make the cable issue fix to exchange on BB issue Link if dropping and getting 128 or max 400 kbps speed for 4 Mbps monthly, such bad response from exchange team and all BSNL management Need BSNL higher management to get action on this issue Which is running more than a year, still no solution given, But month bill is coming in time, if we make delay in payment line with inactive immediately, for money mater when actions are taken with immediate affect why can’t we get same response for our complaint I have added list of complaint details, which show the compliant are getting closed without fixing the issue, management not taking any action on this even issue ten for why we have helpdesk number to register the complaint for any issue, when no one is looking on them [protected]-28441087 Landline Technical BB Disturbance in the Line Open 2/9/2015 22:19 Link dropping issue every 10 to 15 mints dead slow speed all the time [protected]-28441087 Landline Technical BB Completely out of order Closed 10/8/2015 13:20 [protected]-28441087 Landline Technical BB Completely out of order Closed 29/07/2015 14:31:00 [protected]-28441087 Landline Technical BB Completely out of order Closed 28/07/2015 06:24:14 [protected]-28441087 Landline Technical BB Completely out of order Closed 27/07/2015 11:02:44 [protected]-28441087 Landline Technical BB Completely out of order Closed 3/7/2015 17:45 [protected]-28441087 Landline Technical Phone Dead Closed 14/06/2015 11:24:05 [protected]-28441087 Landline Technical BB Completely out of order Closed 30/05/2015 13:16:43 [protected]-28441087 Landline Technical BB Completely out of order Closed 24/05/2015 21:45:38 [protected]-28441087 Landline Technical BB Completely out of order Closed 9/5/2015 8:55 past one week BB not working [protected]-28441087 Landline Technical Phone Dead Closed 1/5/2015 11:50 [protected]-28441087 Landline Technical BB Completely out of order Closed 30/04/2015 11:40:27 [protected]-28441087 Landline Technical BB Completely out of order Closed 19/04/2015 12:01:29 [protected]-28441087 Landline Technical BB Completely out of order Closed 13/04/2015 11:40:46 [protected]-28441087 Landline Technical BB Completely out of order Closed 5/4/2015 10:24 [protected]-28441087 Landline Technical Phone Dead Closed 27/03/2015 13:16:47 [protected]-28441087 Landline Technical BB Completely out of order Closed 18/03/2015 16:19:10 [protected]-28441087 Landline Technical BB Completely out of order Closed 12/3/2015 0:34 [protected]-28441087 Landline Technical BB Disturbance in the Line Closed 26/02/2015 23:29:33 Senior management attention required [protected]-28441087 Landline Billing Other Complaints Open 6/2/2015 11:32 [protected] [protected] Landline Technical BB No Data/ Slow Closed 23/01/2015 22:01:12 Dead slow net speed we getting for 4 mbps [protected] [protected] Landline Technical BB No Data/ Slow Closed 18/12/2014 08:22:48 BB speed dead slow as dialup modem, [protected] [protected] Landline Technical BB Disturbance in the Line Closed 4/11/2014 8:25 No improvement still very slow speed and dsl link status keep dropping [protected] [protected] Landline Technical BB Completely out of order Closed 29/10/2014 10:36:59 [protected] [protected] Landline Technical BB Disturbance in the Line Closed 13/10/2014 22:42:51 BB not working as per plan [protected] [protected] Landline Technical BB Completely out of order Closed 25/09/2014 07:51:22 [protected] [protected] Landline Technical BB No Data/ Slow Closed 25/07/2014 19:11:02 dead Slow BB Speed [protected] [protected] Landline Technical BB No Data/ Slow Closed 8/4/2014 10:42 Dead slow speed when we have upgraded the plan to BB - BBG COMBO ULD 890 CS26 [protected] [protected] Landline Technical Noisy Closed 27/03/2014 09:18:49 too much noisy on phone dial tone and BB very slow still not getting speed upto 2 Mbps

I am suresh from susmitha mobiles(Prop). I was opened my shop on 18/04/2015. Before 1 month I gave my proof and shop seal to my area sales man(Mr.Gokul [protected]) to getting the demo sim. Why because to get demo sim before my shop opening day. But the problem was still now i didnt get my demo sim. I called him through mobile so many times. But he is not responding my call. If he attend also he saying that he was in a meeting. Unfortunately One day I saw him in a shop that was next to my shop. i was waiting outside for him and i called him and asked about the demo sim. He told that he was lost my proof and ask me to give a new one and I also gave my new proof and photo. He told me that you will get your demo sim on next 2 days. Its already passed 2 months, but still I didnt get my demo. Totally I gave 3 proofs. Again one day I saw him next to my shop and I was standing for him outside and called him through my mobile. he told me that he was in a meeting. So I didnt ask him anything and came back to my shop. Please do something Note: I have sold more than 500 airtel sims, 500 idea sims, and more than 150 vodafone sims in just 3 months. Ask the idea, airtel, vodafone salesman about my shop and decide whether you need to give the bsnl demo sim or not.

The product which you provide me with is defective and not proper in use and it seem to be a second hand tablet, ther are lots of problem in the tablet such as voice, calling, and scractes on the screen, so please slove the issuse on top priority, its a humble request to you. so plase do the needful.

I am regular customer of bsnl cellone since 2006 . I bought the prepaid sim in 2006 ([protected]) . Initially the services were good but now from the last 6 months the services are getting worse day by day. Noise are always coming in the background so hearing quality is reduced. Sometimes when we try to call another person the network is gone for about 1 minute. So we have to wait for the network to come. So all emergency purpose is failed. Moreover the company over charge the seconds of what we are talking. It has resulteg in poor quality of life and social interaction.

Dear Sir, On 27.08.2015 I made online bill payment for my land line phone for Rs.1187/- through my HDFC Credit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". I tried second time and the same error occurred again. But the today is the last date for payment. So what should I do now? please reply me at my e-mail mentioned below. [protected]@yahoo.co.in Thanks and Regrds, V.Rathinasamy.