Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
Complaints 15970
Resolved
6089
Unresolved
9881
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 34

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Arpit Juwekar
May 9, 2022
Report
Copy

Address: BSNL GWALIOR

I bought a connection on sept 2020
I used this connection for about 9 months and then I applied for disconnection and handed my application in their office in HAND, after that since then I am not using it. After 1 month of application for disconnection BSNL disconnected from their end and internet stopped working.

1 month back i got a mail from BSNL that my bill is due and today i got a spam call from BSNL about coming to court on may 2022 after 2 years.
and the "bsnl" agent that installed Internet at my house doesn't respond. I dont know where to call now.
SUCH PATHETIC SERVICE
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    U
    Ugandhara Sharma
    May 9, 2022
    Report
    Copy

    Address: 7-2-76/2, below the hill, Hanumakonda

    Tower problem at Hanumakonda Warangal district Telangana Poor performance of the tower. No 4G Service, no signal most of the time.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Saikat02
      May 8, 2022
      Report
      Copy

      Today I've got 2 phone calls from " Private Number "

      No Number was showing
      Even, after checking call details there was no phone number.

      Feeling insecure. My all online work ( net banking & many more ..) is done by that 9134***602 bsnl phone number .
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        mayankkmr82
        from Bhagalpur, Bihar
        May 8, 2022
        Report
        Copy

        I purchased the BSNL sim to get 4g services but didn't get it, so wanted to port out of BSNL.
        But everytime I request for UPC code I get the following message:
        UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

        BSNL is deliberately not allowing me to port out to make me continue using its worst services.

        I've seen several other similar complaints regarding BSNL which means the company is deliberately cheating it's customers.

        Please help me resolve the issue as soon as possible.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Nitin_Vaid
          May 7, 2022
          Report
          Copy

          I am having an email account [protected]@sancharnet.in since more than 20 years. It has stopped downloading mails on my computer, I keep on getting incorrect password. Whereas I have not changed password, I am also not able to login on there website. I need to use this mail since a lot of official mails come on this.

          I am from Kanpur and even after visiting the BSNL office several times they do not care to resolve the issue.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            R Mukherjea
            from Kolkata, West Bengal
            May 7, 2022
            Report
            Copy

            Address: EC 80/ 6. Salt Lake. Kolkata 64ozis

            My Land line number[protected] is silent and out of order since last 3 months. It needs immediate attention and rectification.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vishal Kapadne
              May 7, 2022
              Report
              Copy

              Address: 150/02, Ganesh Nagar Nilgiri Udhna Surat Gujarat 394210

              Sir, my bsnl recharge of no [protected] is not done amount of 493, For postpaid number amount debited from my account but no recharge done, So i request to you for refund my amount in account . thanks
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                Tharun D
                from Chennai, Tamil Nadu
                May 5, 2022
                Report
                Copy

                I want to port my sim card from BSNL mobile network to other network but everytime I request for a port it says,
                Your request for UPC has been delayed. Please wait while your request is being processed.
                Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.

                Even I try to contact customer care, i had to wait for so long, such a bad customer service from BSNL.
                +1 photos
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Z
                  Zeemar
                  May 5, 2022
                  Report
                  Copy

                  When i tried to port my number from bsnl i got the reply as your upc request could not be processed. Kindly do the helpful. Thank you
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    Charuli Patil
                    May 4, 2022
                    Report
                    Copy

                    Hi my bsnl simcard is not working. It's not showing range. Other simcard are working fine
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      Jhamri
                      May 4, 2022
                      Report
                      Copy

                      Hi Team - I have done online recharge on 4th May and was successfully processed and paid, however i do not see the amount credited. Please do the needful at the earliest.

                      Mobile : [protected]
                      Order ID : BUYPRV_[protected]
                      Transaction ID : 93030135
                      Amount : 500
                      Please see the attach receipt for your reference.
                      You can call me at [protected]
                      +1 photos
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sujith Cheedella
                        May 3, 2022
                        Report
                        Copy

                        Continuously getting the message

                        ``` Request for UPC for your mobile no. 944XXXXX74 could not be processed. Please retry after some time```

                        I have been receiving the same message. Please send us the UPC we want to port out of BSNL.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          E
                          elang57
                          from Chennai, Tamil Nadu
                          May 3, 2022
                          Report
                          Copy

                          Address: chennai

                          Internet speed is less than 400kbbs.Buffering is taking too long.Net banking is affected very badly Land line no is[protected], BSNL Chennai circle Tamil nadu
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            tonito555
                            May 2, 2022
                            Report
                            Copy

                            Address: 370 Near Church, Ribandar, Ilhas, Goa

                            For more than a year the BSNL service has gone so bad that I had to cancel the broadband connection. The telephone connection itself worked erratically for some time until about 3 months ago when it completely died. I keep paying the bills online in the hope it will revice.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              James Lalnunmawia
                              Apr 30, 2022
                              Report
                              Copy

                              Received this message "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance". Please resolved this issue as soon as possible . My number is [protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                James Lalnunmawia
                                Apr 30, 2022
                                Report
                                Copy

                                While I am requesting for port to 1900, "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." I am receiving this message .My number is [protected]. Please resolved
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  James Lalnunmawia
                                  Apr 30, 2022
                                  Report
                                  Copy

                                  While I am requesting for port to 1900, "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." I am receiving this message .My number is [protected]. Please resolved it
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Mohammed Shareef C
                                    from Warangal, Telangana
                                    Apr 30, 2022
                                    Report
                                    Copy

                                    After porting to BSNL from Airtel, i'm unable to connect to internet. I have recharged INR 108 and send sms START to 1925 as instructed during porting. I've tried calling the customer care and they are not even atending calls. Now i regret porting to BSNL
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kreshy
                                      Apr 30, 2022
                                      Report
                                      Copy

                                      Wrongly recharged my no with amount Rs 1498. Please do the needful to reverse it.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        rajkumarchoudhary73
                                        Apr 30, 2022
                                        Report
                                        Copy

                                        Payment cut but recharge not done

                                        I recharge my bsnl number of rs 118 on 29/04/2022 at 15:17 pm through bsnl self care app with paytm upi transaction. payment successfull with ref no[protected]. i try to connect 3-5 with bsnl customer care but they are not cooperating and saying call paytm.i want my 118 rs to be refunded to my bank account/paytm...
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy