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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Dec 5, 2025
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 34

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A
Arpit Juwekar
May 9, 2022
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Address: BSNL GWALIOR

I bought a connection on sept 2020
I used this connection for about 9 months and then I applied for disconnection and handed my application in their office in HAND, after that since then I am not using it. After 1 month of application for disconnection BSNL disconnected from their end and internet stopped working.

1 month back i got a mail from BSNL that my bill is due and today i got a spam call from BSNL about coming to court on may 2022 after 2 years.
and the "bsnl" agent that installed Internet at my house doesn't respond. I dont know where to call now.
SUCH PATHETIC SERVICE
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Ugandhara Sharma
    May 9, 2022
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    Address: 7-2-76/2, below the hill, Hanumakonda

    Tower problem at Hanumakonda Warangal district Telangana Poor performance of the tower. No 4G Service, no signal most of the time.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      S
      Saikat02
      May 8, 2022
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      Today I've got 2 phone calls from " Private Number "

      No Number was showing
      Even, after checking call details there was no phone number.

      Feeling insecure. My all online work ( net banking & many more ..) is done by that 9134***602 bsnl phone number .
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        M
        mayankkmr82
        from Bhagalpur, Bihar
        May 8, 2022
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        I purchased the BSNL sim to get 4g services but didn't get it, so wanted to port out of BSNL.
        But everytime I request for UPC code I get the following message:
        UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

        BSNL is deliberately not allowing me to port out to make me continue using its worst services.

        I've seen several other similar complaints regarding BSNL which means the company is deliberately cheating it's customers.

        Please help me resolve the issue as soon as possible.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          N
          Nitin_Vaid
          May 7, 2022
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          I am having an email account [protected]@sancharnet.in since more than 20 years. It has stopped downloading mails on my computer, I keep on getting incorrect password. Whereas I have not changed password, I am also not able to login on there website. I need to use this mail since a lot of official mails come on this.

          I am from Kanpur and even after visiting the BSNL office several times they do not care to resolve the issue.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            R
            R Mukherjea
            from Kolkata, West Bengal
            May 7, 2022
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            Address: EC 80/ 6. Salt Lake. Kolkata 64ozis

            My Land line number[protected] is silent and out of order since last 3 months. It needs immediate attention and rectification.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              V
              Vishal Kapadne
              May 7, 2022
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              Address: 150/02, Ganesh Nagar Nilgiri Udhna Surat Gujarat 394210

              Sir, my bsnl recharge of no [protected] is not done amount of 493, For postpaid number amount debited from my account but no recharge done, So i request to you for refund my amount in account . thanks
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                T
                Tharun D
                from Chennai, Tamil Nadu
                May 5, 2022
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                I want to port my sim card from BSNL mobile network to other network but everytime I request for a port it says,
                Your request for UPC has been delayed. Please wait while your request is being processed.
                Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.

                Even I try to contact customer care, i had to wait for so long, such a bad customer service from BSNL.
                +1 photos
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                  Z
                  Zeemar
                  May 5, 2022
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                  When i tried to port my number from bsnl i got the reply as your upc request could not be processed. Kindly do the helpful. Thank you
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    C
                    Charuli Patil
                    May 4, 2022
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                    Hi my bsnl simcard is not working. It's not showing range. Other simcard are working fine
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      J
                      Jhamri
                      May 4, 2022
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                      Hi Team - I have done online recharge on 4th May and was successfully processed and paid, however i do not see the amount credited. Please do the needful at the earliest.

                      Mobile : [protected]
                      Order ID : BUYPRV_[protected]
                      Transaction ID : 93030135
                      Amount : 500
                      Please see the attach receipt for your reference.
                      You can call me at [protected]
                      +1 photos
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                        S
                        Sujith Cheedella
                        May 3, 2022
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                        Continuously getting the message

                        ``` Request for UPC for your mobile no. 944XXXXX74 could not be processed. Please retry after some time```

                        I have been receiving the same message. Please send us the UPC we want to port out of BSNL.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          E
                          elang57
                          from Chennai, Tamil Nadu
                          May 3, 2022
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                          Address: chennai

                          Internet speed is less than 400kbbs.Buffering is taking too long.Net banking is affected very badly Land line no is[protected], BSNL Chennai circle Tamil nadu
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            T
                            tonito555
                            May 2, 2022
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                            Address: 370 Near Church, Ribandar, Ilhas, Goa

                            For more than a year the BSNL service has gone so bad that I had to cancel the broadband connection. The telephone connection itself worked erratically for some time until about 3 months ago when it completely died. I keep paying the bills online in the hope it will revice.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              J
                              James Lalnunmawia
                              Apr 30, 2022
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                              Received this message "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance". Please resolved this issue as soon as possible . My number is [protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                J
                                James Lalnunmawia
                                Apr 30, 2022
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                                While I am requesting for port to 1900, "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." I am receiving this message .My number is [protected]. Please resolved
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  J
                                  James Lalnunmawia
                                  Apr 30, 2022
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                                  While I am requesting for port to 1900, "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." I am receiving this message .My number is [protected]. Please resolved it
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    M
                                    Mohammed Shareef C
                                    from Warangal, Telangana
                                    Apr 30, 2022
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                                    After porting to BSNL from Airtel, i'm unable to connect to internet. I have recharged INR 108 and send sms START to 1925 as instructed during porting. I've tried calling the customer care and they are not even atending calls. Now i regret porting to BSNL
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      K
                                      Kreshy
                                      Apr 30, 2022
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                                      Wrongly recharged my no with amount Rs 1498. Please do the needful to reverse it.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        R
                                        rajkumarchoudhary73
                                        Apr 30, 2022
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                                        Payment cut but recharge not done

                                        I recharge my bsnl number of rs 118 on 29/04/2022 at 15:17 pm through bsnl self care app with paytm upi transaction. payment successfull with ref no[protected]. i try to connect 3-5 with bsnl customer care but they are not cooperating and saying call paytm.i want my 118 rs to be refunded to my bank account/paytm...
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