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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 34

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S
Saikat02
May 8, 2022
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Today I've got 2 phone calls from " Private Number "

No Number was showing
Even, after checking call details there was no phone number.

Feeling insecure. My all online work ( net banking & many more ..) is done by that 9134***602 bsnl phone number .
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    mayankkmr82
    from Bhagalpur, Bihar
    May 8, 2022
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    I purchased the BSNL sim to get 4g services but didn't get it, so wanted to port out of BSNL.
    But everytime I request for UPC code I get the following message:
    UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

    BSNL is deliberately not allowing me to port out to make me continue using its worst services.

    I've seen several other similar complaints regarding BSNL which means the company is deliberately cheating it's customers.

    Please help me resolve the issue as soon as possible.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      Nitin_Vaid
      May 7, 2022
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      I am having an email account [protected]@sancharnet.in since more than 20 years. It has stopped downloading mails on my computer, I keep on getting incorrect password. Whereas I have not changed password, I am also not able to login on there website. I need to use this mail since a lot of official mails come on this.

      I am from Kanpur and even after visiting the BSNL office several times they do not care to resolve the issue.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        R
        R Mukherjea
        from Kolkata, West Bengal
        May 7, 2022
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        Address: EC 80/ 6. Salt Lake. Kolkata 64ozis

        My Land line number[protected] is silent and out of order since last 3 months. It needs immediate attention and rectification.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          Vishal Kapadne
          May 7, 2022
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          Address: 150/02, Ganesh Nagar Nilgiri Udhna Surat Gujarat 394210

          Sir, my bsnl recharge of no [protected] is not done amount of 493, For postpaid number amount debited from my account but no recharge done, So i request to you for refund my amount in account . thanks
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            T
            Tharun D
            from Chennai, Tamil Nadu
            May 5, 2022
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            I want to port my sim card from BSNL mobile network to other network but everytime I request for a port it says,
            Your request for UPC has been delayed. Please wait while your request is being processed.
            Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.

            Even I try to contact customer care, i had to wait for so long, such a bad customer service from BSNL.
            +1 photos
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              Z
              Zeemar
              May 5, 2022
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              When i tried to port my number from bsnl i got the reply as your upc request could not be processed. Kindly do the helpful. Thank you
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                C
                Charuli Patil
                May 4, 2022
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                Hi my bsnl simcard is not working. It's not showing range. Other simcard are working fine
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  J
                  Jhamri
                  May 4, 2022
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                  Hi Team - I have done online recharge on 4th May and was successfully processed and paid, however i do not see the amount credited. Please do the needful at the earliest.

                  Mobile : [protected]
                  Order ID : BUYPRV_[protected]
                  Transaction ID : 93030135
                  Amount : 500
                  Please see the attach receipt for your reference.
                  You can call me at [protected]
                  +1 photos
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                    Sujith Cheedella
                    May 3, 2022
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                    Continuously getting the message

                    ``` Request for UPC for your mobile no. 944XXXXX74 could not be processed. Please retry after some time```

                    I have been receiving the same message. Please send us the UPC we want to port out of BSNL.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      E
                      elang57
                      from Chennai, Tamil Nadu
                      May 3, 2022
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                      Address: chennai

                      Internet speed is less than 400kbbs.Buffering is taking too long.Net banking is affected very badly Land line no is[protected], BSNL Chennai circle Tamil nadu
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        tonito555
                        May 2, 2022
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                        Address: 370 Near Church, Ribandar, Ilhas, Goa

                        For more than a year the BSNL service has gone so bad that I had to cancel the broadband connection. The telephone connection itself worked erratically for some time until about 3 months ago when it completely died. I keep paying the bills online in the hope it will revice.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          James Lalnunmawia
                          Apr 30, 2022
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                          Received this message "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance". Please resolved this issue as soon as possible . My number is [protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            James Lalnunmawia
                            Apr 30, 2022
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                            While I am requesting for port to 1900, "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." I am receiving this message .My number is [protected]. Please resolved
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              James Lalnunmawia
                              Apr 30, 2022
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                              While I am requesting for port to 1900, "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." I am receiving this message .My number is [protected]. Please resolved it
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                Mohammed Shareef C
                                from Warangal, Telangana
                                Apr 30, 2022
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                                After porting to BSNL from Airtel, i'm unable to connect to internet. I have recharged INR 108 and send sms START to 1925 as instructed during porting. I've tried calling the customer care and they are not even atending calls. Now i regret porting to BSNL
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  Kreshy
                                  Apr 30, 2022
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                                  Wrongly recharged my no with amount Rs 1498. Please do the needful to reverse it.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    rajkumarchoudhary73
                                    Apr 30, 2022
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                                    Payment cut but recharge not done

                                    I recharge my bsnl number of rs 118 on 29/04/2022 at 15:17 pm through bsnl self care app with paytm upi transaction. payment successfull with ref no[protected]. i try to connect 3-5 with bsnl customer care but they are not cooperating and saying call paytm.i want my 118 rs to be refunded to my bank account/paytm...
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                                    Ramendranath Biswas
                                    Apr 30, 2022
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                                    UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. for my mobile no [protected]
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      A
                                      Anubhabrivu
                                      from Asansol, West Bengal
                                      Apr 29, 2022
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                                      Address: Panchgachia ( Sen Raleigh More),City - Asansol, WB, PIN-713341, Dist- Pashim Bardhaman

                                      Hello team,
                                      I am Anubhab Karmakar (a student), living in Panchgachia (Sen- Raleigh more), city- Asansol, State- West Bengal, PIN- 713341. I am using a BSNL SIM card for more than 3 years. I have compromised a huge problem of network but still I haven`t PORT to other network because of low cost & promises.
                                      When ever electricity cuts off in our locality the BSNL network catches 2G or even its goes to emergency call. I have suffer huge problem like this from past 3 years, I have raised many problem regarding this to customer case but nothing solved. Complain numbers are - [protected], [protected].
                                      Wish my issue will get solve quickly. There are many people around my locality those who want to use BSNL but don`t use because of this issue. Hardly request to solve it immediately .
                                      Thank You
                                      Yours faithfully
                                      Anubhab Karmakar
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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