Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Disabler's Desk - I am a Retd. Sr. Citizen (70+yrs), CVA, Hemaparasis Disabled (60%), right side of body fully paralyzed, cannot move out side with out an escort but can only operate computer / internet with unusual left hand to communicate rest part of world especially in connection with social welfare works for betterment to old age disability and disabled persons Received 17 Railway Awards during later part services at Metro Railway-Kolkata - Chinmay Kar [A CASE OF SR.CITIZEN, PARALYZED DISABLED, CANNOT MOVE OUT SIDE W/O ESCORT & fully dependent on e-governance system] WWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWW Copy forwarded to: BSNL & DOT Officers for perusal. Copy to all others, having sympathy/ concern towards Aged & Disabled community of the globe may like to see. Although Government of India acting through the President of India, Prime Minister of India etc declared its policy at different forum especially on 3rd December every year i.e. “International Day for Persons with Disability” to help / render better services towards Disabled Persons of the society it is painful to find that the good intention of the government are either ignored or willfully disregarded. [protected]@yahoo.co.in Chinmay Kar चिनमय क़र Glitter Graphics ----- Forwarded Message ----- From: Chinmay Kar To: "[protected]@bsnl.co.in" ; "[protected]@bsnl.co.in" ; "[protected]@bsnl.co.in" Cc: "[protected]@bsnl.co.in" Sent: Monday, 1 June 2015 11:45 AM Subject: Harassment, Ignorance/ neglect & misbehavior made to an aged extreme Paralyzed Disabled can’t move outside - resulting compelled to withdraw BSNL Broad Band connection on protest. Disabler's Desk - I am a Retd. Sr. Citizen (70+yrs), CVA, Hemaparasis Disabled (60%), right side of body fully paralyzed, cannot move out side with out an escort but can only operate computer / internet with unusual left hand to communicate rest part of world especially in connection with social welfare works for betterment to old age disability and disabled persons Received 17 Railway Awards during later part services at Metro Railway-Kolkata b - Chinmay Kar [A CASE OF SR.CITIZEN, PARALYZED DISABLED, CANNOT MOVE OUT SIDE W/O ESCORT & fully dependent on e-governance system] WWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWW CGM/Kolkata Telephones [protected]@bsnl.co.in CAO/BSNL/Alipore. [protected]@bsnl.co.in Others as mentioned: Sub: Harassment, Ignorance/ neglect & misbehavior made to an aged extreme Paralyzed Disabled can’t move outside - resulting compelled to withdraw BSNL Broad Band connection on protest. Ref: 1. CAO/BSNL/Alipore deliberately stopped rent free modems sanctioned by CGM/Kolkata vide E.Mail dated. 05.08.2009 & forcibly reintroduced monthly deduction of rent – reported to CGM/Kol -- See more details at Attachment “SAPRAJI” 2. Holding of different security deposits, bill payments etc through wrong bills for months together – See details at Attachment “Holding money through wrong billing” You are requested to refer the above said letters wherein it was clearly pointed out that CAO / Alipore has neglecting orders of CGM/Kolkata and stopped the relaxations ordered forcefully. The entire issue & all other issues mentioned at different letters to CGM/ Kolkata- stands NO RESULT AT ALL. In view of the fact that that Harassment, Ignorance/neglect & mis behavior to an old aged paralyzed disabled, who can’t move outside till continued by CAO/Alipore & BSNL, I have decided to discontinue to have BSNL Broad Band Connection only[protected] w.e.f[protected]. Broad Band Connection should be disconnected on & from[protected], as a mark of protest to AGED DISABLED PERSONS. It may please be noted that in view of above stand any bill drawn beyond[protected] in respect of Broad Band connection only of phone No.24026000 will not be entertained. Since the undersigned is an extreme paralyzed disabled as narrated above cannot move out side, this be treated as formal notice. Please refer to my mail dated[protected]See Attachment) and return Security Deposit held for Broad Band within scheduled time frame to close BB chapter. Best cooperation & sympathy shown / rendered to this aged extreme Disabled by Dr. S.K. Chakroborty CGM/Kolkata, Sri. K.C.Ghose, Sr. General Manager, South & Sri. B. Naskar CAO during their interaction with u/s is admitted, and appreciated. Copy of this letter is being endst. to all concerned of BSNL, authority concerned for Disabled community of the globe for their information. Chinmay Kar चिनमय क़र 31-May-2015 Glitter Graphics [Due to extreme disability reasons E- governance correspondence solicited] [Available on Skype, gtalk & Webcom] [protected]@yahoo.co.in [protected]@ gmail.com Visit respective Web site for more details: Human Right Activist- Yahoo Group, Active Member Disability International Friendship Forum, Humanist Party of India, DAND, NCHRO, ADR. Member all leading Disabled forum around the world, Member Disabled group- Facebook, Twitter, MySpace, Linkedin, Orckut etc etc & Ex. President (for a decade up to 21.02.03 - become hemaparasis disabled) of Siddeswari Kali Mandir & Seva Sangha, Gandhipalli, Bongaon, North-24 Parganas, West Bengal, India. Address for correspondence purpose:- 1. 3, Panchanantala Road, Paschimputiary, Kolkata-700041 (Kolkata residence on medical ground) [ Out of HO- Kol for 2 months for extreme summer, avail e-mail] 2. Paschimpara, Bongaon, North 24 Parganas, Pin: 743235 West Bengal. (Permanent Residential address)

Sir my bsnl land line no. 277283 of darbhanga distric having code 06272. Connection issued on name of JIVA NAND JHA is not working since one year no body attainding my complain. Neither I receive any bill for payment. Kindly activate my landline and send my bill.

Hello SIr, I have BSNL postpaid landline connection at my home. the landline gets out of order every 10-15 days. Complained 4 times: Complaint No.'s.: [protected]th June 2015 [protected]th June 2015 [protected]th June 2015 [protected]th June 2015 Inspite of paying the bill every month on time I am facing these many pblms.

Respected Sir, with due respect i Lahna Singh submit that i purchaged a BSNL connection No. [protected] under Jai Jawan scheme and gave two number for availing 20 minute free call on daily basis. Initially this facility started after 05 to 06 days. Notstanding with that, after activation of SIM i called to one of my number which i haven for free 20 minute that is [protected]. However it could not connect. Upon which i talked to customer care of BSNL for almost 7 times and it is very painfull to say that all had made a mockery of my problem. None of your custmer care executive was willing to solve my problem. I therefore request you to kindly look into the matter and add [protected] as my choice number for 20 min free calling which i have submitted in my form.

DEAR SIR, In SIVASAGAR district, under JORHAT telecom circle of ASSAM, the officials never do their duty properly.If We lodge complaint that there is no 3g network in our area, they only replied that there is some machinary problem...but they never try to solve the problem.they can provide 3g service only 10-12 days in a month, at present, there is no 3g network in joysagar area for the last 12-14 days.Sivasagar college, Sivasagar civil hospital, Ranghar, Talatolghar and many more ancient monument situated in this area.we lodge complaint again and again, but no result...sometimes, there is nothing in a month, but they collect bills for such a month.we also want to know the time limit for such a complaint has 2 be solved.. bcoz...complaint...complaint...complaint...but...the officials only enjoy the...

Dear sir, I am use the bsnl landline in 8 years.I am shift in new home.so I am shift in my landline connection in same number.so I am complaint in bsnl exance.bsnl ecance officer are not take a action.officers are not take a action and give for money.so please help me. My landline number[protected]. My address Savitriamma, kalluvillai house, nithiravilai, nithravilai p.o, kanyakumai, tn, pin:629154. My contact mobile number:[protected]

On 31st May i have given the request to BSNLto shift my phone[protected] and requested to be shifted and on 10th June . the phone got disconnected but stillnot shifted. Tried to communicate with various authorities but no result. When this can happen with to a senior scientist of ISRO of my self who are always on research I cant imagine the fate of common man. Hope they take note of it. My docket no is TNG/CO/2015/1531

My telephone no is[protected] and it is not working properly from last one year. I have made several complaints but the response from your company was not proper and they are telling that under ground cable fault is there so they are telling that department should change the cable fault, but still they have not changed the cable and my problem is still the same I am your customer from last 25 years .So kindly do the needful as soon as possible. Thank You, C.C.C To 1.COMMUNICATION MINSTER NEW DELHI 2. CHIEF GENERAL MANAGER CENTRAL

I applied for a Wi-Max connection online and my Lead Id is : HPKAN[protected] but even after 10 month no response from BSNL I register a complaint in their website but also no response Very Poor service then how can this company will have more customer if the officers have this kind of behavior towards the customer

I HAVE THE BSNL TELEPHONE NO : 279990 in JAUGRAM IT IS NOT WORKING FOR MONTHS . I HAVE LODGED VARIOUS COMPLAINTS ON THE BSNL HELP CARE AND OTHER NOS. BUT NOONE HELP ME IN FIXING THIS. THIS IS THE ONLY TELEPHONE NO I AM HAVING PLEASE CORRECT THE TELEPHONE LINE AS SOON AS POSSIBLE. PLEASE HELP ME. MUKESH GARG [protected] for complete address or location, please contact me

i have BSNL landline no[protected] the cable wire is broken and it is not repaired inspite of no of attempts made by us. the phone is working only because we have made it in a temporary position to receive and dial calls, but that too with difficult situations. we request that the wiring be fixed and proper cabling work is done and the temporary nature of working is removed as soon as possible. we are facing many problems. thanks MUKESH GARG FLAT 61, 2ND FLOOR 209, A.J.C. BOSE ROAD KOLKATA - 700017 [protected]

The only way towards the main road from the houses in our area has been completely blocked by the people who are digging up the land for laying cable from the BSNL company. Its been 3 days since now from 20/06/2015. We have raised a complaint to those people and no actions have been taken till now. And there is no access to the road also. We are not able to go out anywhere since no vehicle is able to pass through it and more ever there are heavy rains in these areas and makes it impossible for any vehicle to cross it. No actions have been taken till now and it causes a lot of inconvenience for the people staying here. Please take necessary actions towards the situation and have it sorted out as soon as possible.

I'm a bsnl land line customer since2007. Nowadays, Bsnl recently introduced a plan to land line customers. Ie.. free calling to all land line and mobile in any network in India from may 1-2015. In this time, I went to chalakudy bsnl office and ask about this offer. One of the staff is tell about that, this offer is applicable to all the land line customers except broadband connections. But, in this month, they calculated bill by added my calls during that time(9pm-7am) in my bill amount.No free benefits given to me. It is a kind of mis selling. I need a proper action against this kind of activities. My land line number and it's details are given below:- Number[protected] Under telephone exchange kadukutty. Sibi Thomas Madappilly house Annalloor P.o Pazhookara PIN 680731 Tel :[protected]

i booked a tatkal ticket from bangalore to kacheguda on[protected], unfortunately transaction was declined, but my money was debited from ICICI bank, but i had not recived any ticket even in my account it was not diaplaying any information. kindly refund my money.. if needed please cal on [protected]

I have applied for the FTTH + landline connection and have submitted all the relevant documents and demand money on 13 march 2015. On request of BSNL field executive, i have also purchased all the devices and fibre cable that is required for setup. However the BSNL officers now says that there isn't any point available(if point is not available why was the demand generated) and new cabling work is still in progress. It's been more than 3 months now and the issue is still as is. There is no update or progress, i have been asking to officers about expected date to get connection!, and reply is - "Dekho ab sarkari kaam hai time to lagta hai" I have uploaded the receipt of demand here: http://bit.ly/FTTH-noconn Request to please loopin to the issue and do the needfull

This is cheating that you do not get what you pay for,
Every month we pay a bill of 1178 / - and despite paying we do not get speed from bsnl, shame on bsnl for cheating customers of india.
This is as good as corruption by bsnl. Please find the poor speed screenshot attached, w hen u pay for 2mps speed to bsnl.

Dear Sir, I am writing this with heart broken, My Land line number is[protected], I have made a complaint no[protected] on 14/06/2015 for non functioning of my phone. Till today they have not repaired my phone. But to my surprise they have closed my complaint without repairing it.When I tried to contact your GM office regarding my faulty phone NOBODY is picking the Phone Including your PRO and GM. If your GM and PRO does not care for customers then how can one expect customer care from other officers .The problem with my connection is that, they have given OPEN WIRING even a slight wind or a bird siting on the wire will terminate the connection, I have been begging for concealed wiring for the past 5 years ( even a small PVT telecom players are giving concealed wiring now). NOW, I need concealed wiring for my land line and *RENTAL WAIVER FOR THE ABOVE SAID PERIOD* Regards, Vasu.p

Sir, I have cancelled my landline phone of BSNL on November 2014.Till now I have not received the deposit amount. I have enquired obout the matter with Nallasopara office they told me that it will take 3 months to settle the amount but now 7 months passed . Still I am waiting for the amound.How long I have to wait for the payment .I am senior citizen also a Handicapped Person. So pls help me

I applied for the bsnl broadband connection 1 week ago and after doing so many calls they asked me to come to the exchange for the connection.They asked me to purchase BSNL MODEM FOR RS.1800 from them for the connection.I trusted them fully and inspite of getting the modem from the market i preferred to bought from them without checking the market price for the modem.On the next day of the purchase of the modem, modem adapter stopped working.When i told them about this, they told me that bsnl doesnot give any warranty for the modem.We are not responsible for this.And to my suprise when i checked the market price of the modem it was just 900rs. BSNL is providing chinese modem at double rate from the market to their customers and is giving them without warranty. I bought this modem from BSNL EXCHANGE RAMPUR BUSHAHR, DISTT.SHIMLA HIMACHAL PRADESH. So, its my request to you that you should take some action against BSNL for this so that in future they think twice before fooling the customers. Thanking You, Shikha Aggarwal M/S Aggarwal store, main bazar, rampur bushahr Distt.Shimla (Himachal pradesh)

Dear Sir / Madam, I am facing issue with incoming / outgoing voice cracking for my BSNL pre paid mobile number - [protected] from 21st April 2015. I was lodge a complaint through customer care, complaint ID - 1D[protected] but it was resolved without inform me and without actual problem solved. Even no one call from BSNL office to this number to check what is problem. I was sent several mail to Nodal and Appellate officer of Maharashtra circle, they are even not responding to this mail. I have tried contact via call but no help. you can see below mail chain. I am frustrated too much from BSNL service and this is my last try with BSNL for grievances. Please take necessary action on this as soon as possible. New Complaint ID - 1F[protected] Alternate Contact Number - [protected] Thanking you. Regards Santu Chakraborty