Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I am facing BSNL broadband connectivity problem today on 03 June 2015 it is connecting and disconnecting frequently. From the month of january 2015 I have lodge more than twenty (20) complaints via phone on toll free No.1500 and also in BSNL customer care center in Indira Nagar Lucknow. My landlines No[protected] was installed in November 2014, was working very good about one and half month. After that having internet connectivity problem lodge complaint. After 10 to 20 hours BSNL staff called on land line phone and ask "is your phone working OK" and as I reply "phone is Ok but..." before I could say that broadband is not working they disconnected the phone. after all this I received a SMS that your complaint is resolve. More than eight time I had visited customer care center at BSNL Office in Indira Nagar Lucknow, they wrote in complaint register and every time same procedure repeated. Every complaint is closed on phone call and on SMS. After complaint some time internet work properly some time I again lodge the new complaint after getting SMS of the "complaint resolve" about one week back around 25 to 27 of May 2015, after complaint some body called and said that you should change plan to Rs.1400/= monthly, my current plan is Rs. 675/= monthly, then you will get the proper broadband speed. While same connection was working fine during first one and half month of installation. When I visited the Indira Nagar, Lucknow BSNL office on 16th may 2015, meet SDO, he rudely said BSNL only provide connectivity so check your system and did not listen any thing, and when i said what I have to do "said do whatever you want to do". I am in unable to get the solution. As I reside in Government Campus there is only BSNL is available. So BSNL has monopoly and worst service and customer care of BSNL is well known. If any solution is there please help me out. With Regards. R. R. Kothari Lucknow [protected]

Dear Sir, In reference to above mentioned subject, both BSNL Landline [Client] Numbers[protected] &[protected] is not working form May 2015's first week to till date. We, Mayank Equipments, Basni ii nd Phase, Jodhpur, Rajasthan, have booked complain many times at Customer Care, but we have nor received proper response from BSNL Customer Care. BSNL Customer Care advise us every time that your complaint will be resolved within 24 Hours, but not resolved till date. We approached personally BSNL JTO- BASNI, Jodhpur [protected], but he is also said to us that I am surly resolved the complaints today. However, he is also failed to resolved the complaint and he is not pick up the phone. Lastly, we request you to resolved the problem as soon as possible. otherwise please disconnect all BSNL Number from our units. Warm Regards Dr. Pankaj Rakhecha [protected]

I'm Using AirTel now. my number is [protected]. I have opted for MNP and got my UPC number on 25th May 2015. I applied for BSNL MNP connection on 26th May 2015. I provided all the Details for Proof and submitted my application with BSNL CSC (Bibikulam, Madurai District, Tamilnadu). It has been more than a week and still my New BSNL Sim is not activated. When i contacted all sorts of BSNL customer service centres including the one where i applied, i received very very poor response and they are asking me to contact AirTel to close my connection. Help me in this issue

Sir, I have availed broadband connection in bsnl. my landline number is[protected] I have not subscribed for the games, movies and music on download but a sum of Rs.460/ has been unnecessarily included in my bills. Without my consent through phone the subsciption has been done. So kindly deactivate the hungama plan immediately. I expect that the next month bill should not include the amount of Rs:460/ From KARTHIKEYAN PONDICGERR

Dear Sir I have a Lease line Connection at Kode khurd post shenawade, tal gaganbawada, Dist Kolhapur 416206 My Telephone no is[protected] on the name of Chandrakant Dagadu Patil This lease line connection make faulty & permanent make disturb 3 to 4 time in a 6 month in Routine, When it make faulty I have make more call & give complaint regarding it to your kind office. If it make faulty after 5 pm on any day there is no reply on any mobile...

i LOST MY MOBILE HANDSET ALONGWITH MY SIM CARD AT MY MOBILE NO.WAS [protected] I WANT TO BLOCK THE SIM CARD SO THAT NO ONE MIS USE IT. MY NAME IS PRITIPAL SINGH RANA ADD A/240 JANTACOLONY MANDSAUR MP MY LAST RECHARGE IS 135 &35 my temporary mobile no. is [protected]

My BSNL broadband connection[protected] is not working properly since last 6 months, its stay connected for few minutes and then gets disconnected. I made several complaints, but still have the same status. I even didn't get any satisfactory answers either from customer care nor from local BSNL staff. Nobody came to visit my place till date, even after several complaints. Also BSNL customer care no. doesn't work properly from Noida, It is really pathetic situation.

I have a Lease line Connection at Shop No 134/B, New Cloth market The mall Bathinda Since 2007 My Telephone no is [protected] on the name of Ashutosh Bansal This lease line connection make faulty & permanent make disturb 3 to 4 time in a week in Routine, When it make faulty I have make more call & give complaint regarding it to your kind office.If it make faulty after 5 pm on any day there is no reply on any mobile or land line no o[censored]r department for note out the complaint.Also no service man is available on Sunday & holiday, its make faulty on Daily basis now in these Days.So plz do permanent solution of this problem otherwise disconnect this lease line connection & refund my payment as early as possible

I am a BSNL Broadband subscriber having telephone No.[protected]. My broadband has not been functioning properly for the last 70 days or more. It disconnects frequently (at the interval of every 1/2/3 seconds.) It takes long time to get connected, whenever it connects, it is so slow that hardly any page opens. I have lodged complaints to the local BSNL office at Siddhiashram, Agartala as well as through this site several times. Besides, I have communicated the matter to the Broadband Customer Care 1504 over phone but their suggestion is very disgusting. Moreover, I have lodged complaints online to the higher authority of BSNL. But any fruitful action to restore my broadband connection is yet to be noticed. I could not find any difference between the "Higher Authority" and the "Customer Care". This shows great irresponsibility on the part of BSNL. Such poor services are not expected from a organization like BSNL. Break down of broadband connection for 70 days or more is too much. It is now of no use for me, just like a show piece. Now I am thinking to lodge complaint to the District Consumer Court.

For the last 10 days, my BSNL Broadband Nokia Siemens Connection was fluctuating. Every 3 or 5 minutes the connection was turning from on to off and off to on. I became fed up and was burning in hell. Was it hacked ? Then, why was it behaving erratically ? What was the cause behind this abnormal behavior of turning off and coming again after 3 to 5 minutes ??? And, right now, it has completely stopped functioning., On my word 20 people opted for BSNL Broadband Connection. I'll suggest them to take Airtel Broadband or any other goddamned Broadband Network. If it doesn't bother you, then remember, that 20 people may become 20 thousand. And your Helpline Number is holy ! They blurb that my number doesn't exist. Then, how do I talk to them ? Through Telepathy, I suppose ! I have mobile recording of your personnel. I'll make them public. I'll publicize BSNL Broadband Service. Negative publicity is publicity, too. Isn't it ? Tough times are ahead for you. Get prepared ... Isn't it the right Time To say Good bye to Bsnl Broad band Service . Love Jayanta Chakraborty BabuPara Po+dt - Jalpaiguri (735101)

Dear Sir/Madam, This number ([protected]) if for the name of Anirudh Sharma. I would like to registered a complain against this number. This person make call more than 20 times to all my family members and we are receiving the unwanted kind of messages from this number. If you could help this will great. I am not sure he is posted in Akhnoor BSF. You can have a track of his message and call and you will come to know. I don't this person mind is disturbed or what but we would like not to receive any calls and messages from this number ([protected]). Pls help i will be grateful for it. Regards, Abhishek +91-[protected]

Hi, I live in Bangalore. Two weeks ago I have submitted for transfer of my BSNL Broadband from my old address to new address( I have shifted my home), and there is no update on the transfer. When I visit the old office where I submitted the transfer form, they say that I need to tell them the nearest Telephone exchange or any neighbour's telephone number. I wondered being the staff, they should be knowing better. I also asked to let me know if it is not possible for the broadband in my new address for which they don't have any clue. Being India's official service provider, I was surprised by the reluctance and competence of the BSNL staff. Don't know if posting my grievance here will help :( My Old telephone number:[protected] Old Address: Surender Kancharla 345/21, 6th Cross, MES Road, Muthyala Nagar, Bangalore - 560054 New Address(to where the connection has to be shifted): Surender Kancharla Flat No: G-03, #32, Sai Regency, Subramanya Layout, Byrasandra, Bangalore - 560075 Rgds, /Surender

Dear Sir, I had recharged an amount of Rs 500 for my Idea Mobile No ([protected])recharge through internet banking with the following details on 31/5/2015. But i didnt get balance even Through internet banking amount is deducted from my account.So kindly take necessary steps to credit Rs 500 back to my account or recharge my mobile Account Number.Ref No :OXISBI5212860IG0ACNWOK2 TRANSFER TO [protected] OXIGEN SERVICES (INDIA.

I have a cdma connection having CDMA NO [protected] Account No[protected] & the bill is regularly paid through online now I urgently need last one year bill i.e April'2014 to March'2015 but it can't be possible to generate last one year bill through Bsnl Portal So please help. My Mail Id - jee.[protected]@gmail.com

Greetings to Team CellOne! We have been using the following numbers under JODI offer. 1. [protected] and 2. [protected] Whenever people are trying to contact us on this two numbers, they are not getting the connection. In stead, your system is sending a reply message that 'The number is not reachable' even though the mobile is kept ON. Due to this unwarranted and unsolicited message, we are loosing contacts and feel embarrassed apart from loosing our business. This is a routine feature and there is no hope for any technical solution. Many times, the calls are getting disconnected during conversation. This is most unbecoming of the professional ethics ! I request the management of CellOne under BSNL roof to look into this problem immediately and direct the concerned technical team to find a permanent solution to this prevailing problem. regards Dr Madhu Cell: [protected] / [protected]

on my bsnl internet connection so many times it was out of order or the internet connection server is of . so many times when electricity was gone then connection is also lost it is due to the failure of data machine in my locality at village pancheva .

Im Shashidhar from Kodman Farangipet Mangalore Dakshina kannada Bantwal 574143 PH: [protected] Request for new BSNL Broadband connection. I have applied for BSNL Broadband connection around 2 months ago, BSNL People are rejecting my application. I have been trying to contact different BSNL offices for connection and they are not considering my application because of fault in the OFC cable. This fault is exist from past two years. Still they didnt repaired it and not giving the connection.

Amount of Rs.319 has been deducted from my SBI bank a/c while paying Telephone Bill online on 26/05/2015 but the same amount not reflecting to the Telephone a/c . Please take early stapes to correct this problem to avoid the disconnection . Telephone No.[protected] Date of Payment : 26/05/2015 Txn# No.[protected]

Respected Sir, My BSNL landline phone is dead more than a month. We have complaint registered by your online complaint service, but till date not one person has solved my complaints. I am very very upset regarding your services. So I kindly request you to respond to my complaint immediately & make my land line phone work. My Land line number :[protected] Nadapuram Exchange

Sim Serial No:[protected] Mobile No:[protected] After restarting my Mobile, A SIM UNLOCKING Coad is asked and I tried my normal passwords and it said PUK error and MY SIM card is Now Showing PUK BLOCKED.Please help me as early as possible.