Bharat Sanchar Nigam [BSNL] Complaints & Reviews

शिकायत मैंने अपने बी एस एन एल के लेंडलाइन के फोन नंबर[protected] को बंद कराने हेतु 23/09/2014 को आवेदन दिया था जिसे 21/10/2014 को विभाग द्वारा बंद किया गया टेलीफोन बंद किए जाने के बाद आज दिनांक 08/05/2015 तक मेरे द्वारा जमा की गयी 1503/- रुपये सुरक्षानिधि राशि विभाग द्वारा वापिस नहीं की गयी है इस संबंध मे विभाग से अनेकों बार मेरे द्वारा संपर्क किया जा चुका है इसके बाद भी सुरक्षानिधि मुझे प्राप्त नहीं होती है तो मेरे द्वारा उपभोगता फोरम मे शिकायत की जाएगी | आवेदक का नाम :- पीतांबर सोनी मो0 न0 – [protected], [protected] पता - वार्ड नंबर 5 लखनादोंन जिला सिवनी(म प्र) 480886

Sir, For my Phone Number- [protected], I have requested to change my Broadband plan to BB 999 from May 1st 2015, the same was not done from the exchange (Kaniyapuram-Trivandrum-Number:[protected]and I went their for enquiry and after that they changed the plan with effect from May 5th. The plan i requested is BB 999 and the Speed for the same mentioned in the details is 4 mbps. But till now the speed iam getting is maximum 1.68mbps. i tried to complaint to broadband customer care and they informed that we need to inform exchange, but after informing the same to exchange they given another number and said that they are the concerned to do . i tried that number more than 10 times and no response.everyBody is simply delegating this to others, iam very unsatisfied with the customer service from Kaniyapuram Telephone Exchange and BSNL Broadband. i need to get the actual speed for my Internet 4mbps as iam paying for that only. Please help Regards, Anoop [protected]

Dear sir Please provide the call detail (incoming, outgoing calls) & cost of all call from 01/05/2015 to 07/05/2015 of my mobile number [protected] on my mail id pharma.[protected]@gmail.com Also give the information any BSNL up local number are charged from main balance on dated 06/05/2015 & why & validity of my BSNL local free voice calls.if charge on any BSNL local why it not return my balance because on my mobile number [protected] free voice calls pack is activated. Regard Yogendra Yadav B- 34, sec-58 noida (up) 201301 mob.- [protected] Email- pharma.[protected]@gmail.com

I, Deepak S. am a BSNL landline and Broadband consumer. I have registered a complaint regarding my BSNL broadband service, but there is no resolution of the problem still provided. Today morning I have also visited the BSNL office, Old Sangvi where I was just tossed from one counter to another just to register a complaint, I am afraid I am not able to mention any names here as nobody there was ready to share their name. I have been registering broadband complaints for on a average of 2 per week, where the request once closed the service is active for 6 hours and service is down again I don’t know for what reason. So I am not only available to consume the Broadband service but there is overhead on me for registering the complaints. The feedback which I been getting from the BSNL employees is that the modem is faulty or the phone is dead which is impossible as I am registering my complaint through my landline and my modem works properly once the ticket is resolved. You can fetch complaint history from my telephone no. and you will find a good reason for why I am forced to write this frustrating email to you. Below are my account details Name : Deepak Shingavi Tel. No. :[protected] Please let me know if you can do anything to the above addressed issues.

My house is situated in centrally located place. I am having two cell one connections. On other cell phone there is always connectivity. But on this no. only when it is moved out of house connectivity is available. In fact there are three towers near my house still I am facing problems. Due to this problem I am thinking of transferring this number to some other company. Please take immediate action.

Lead Id- ORBHU[protected]; RELEVANT SALES PERSON: NIRANJAN SWAIN; PH NO- AMOUNT PAID -INR 1000 I paid the order processing amount on 15th April but I am yet to receive my connection. I tried calling the SDO and JE but they are not receiving my calls. My Address- Hari Har apartments VSS Nagar Ph no-[protected]. I want a order cancellation and refund of my money.

sir, my self inder kumar mishra s/o Ram lallan mishra mere pita bsnl employee hai gwalior me hai naya gaon headquater hai sir mere pita ji ne ghar par landline lagawaya tha 2010 me .jiska bill 2010 se bsnl department se bill zero ataa raha aur jo bhi bill ataa tha wo bill ka bhugtaan karta araha hun.2014 me jab ek baar 1800 bill aaya to mene to bill ki detail nikalane ki appli. di to department ne 3800 ka bill de diya . mah khatm hote hi 57000 ka bill ghar par pahucha diya . sir, Ramlallan mishra ko department kehta hai ki 2010 se bill diya gaya hai.sir aapse request hai ki landline no.[protected] bill detail 2010 se nikalwaye aur inquiry karwaye sir, mere pass sabhi bill rakhe hue hai. sir mujhe bataya jaye jo bill mere ghar par jo bill ataa raha hai aur jiska bhugtaan karta aa raha hun wo bill kiska aa raha tha iski inquiry karaye .sir apse request hai ki jald se jald inquiry karaye gwalior ka department iska jawab nahi de raha hai ki kaun bill nikalta tha us vyakti ki inquiry karai jaye.aur ( mujh par galat bill ka bhugtaan karane ka dabaab banaya ja raha hai..sir bsnl employee ke saath aisa department aisa kar raha hai .sir please help.sir mujh par bhugtaan ki hui aur zero bill sabhi maujud hai.

आदरणीय महोदय, मी मोहा ता.कळंब जि.उस्‍मानाबाद येथील रहिवासी आहे व लॅन्‍डलाईन धारक आहे.माझा लॅन्‍डलाईन क्र.[protected] हा दहा दिवसापासुन बंद आहे मी त्‍या बाबत कळंब येथील अधिकारी श्री.ठाकुर साहेब यांचेशी किमान 7 ते 8 वेळा संपर्क साधला असता त्‍यांनी आज दुरुस्‍त होईल उद्या होईल असे म्‍हणाले व आज म्‍हणतात की तुम्‍ही रितसर लेखी सादर करा तेंव्‍हा तुमचा फोन दुरुस्‍त होईल. तेंव्‍हा विनंती की माझा फोन चालु करणेस्‍तव आपले स्‍तरावरुन योग्‍य ते आदेश व्‍हावेत ही नम्र विनंती. आपला विश्‍वासू शेख के एम

We have two cell phones:[protected] &[protected]. The account numbers are :[protected]; &[protected]. Both are Plan 99 with 3G data plan. We are not getting any mails on these two phones for the last one week. Also we are unable to use internet applications like Facebook &c. How can this be rectified? Thanks, GVG Rao, 6/5/15 Banagalore

I have recharged my mobile NO [protected] for Rs 550 .The payment is done sucssesfully and the amt is debited from my federal bank debit card .But its not recharged .So what should i do? please reply me at my e-mail mentioned below [protected]@gmail.com.

respected reader i am sahil soni from raigarh chhatisgarh, and runnig a xerox shop in near collectorate c.g. i want to shift my land line connection in my new shop i also sumbit an application for the shifting process but they said some problem there and i just want to shift my land line at my new shop because i want to use broadband service and fax service via landline so please help me to shifting my landline connection my landline number is[protected]

DEAR SIR/MADAM, I AM FACING PROBLEMS IN SETTING A CALLER TUNE ( TARE HAI BARATI FROM MOVIE VIRASAT ) TO MY BSNL MOBILE [protected] ( MAHARASHTRA ). ALREADY LOST AROUND RS. 120/- IN SMS'S AND WRONG CALLER TUNE SELECTION. THE MENTIONED SONG IS NOT APPEARING IN THE LIST WHICH IS SENT THROUGH SMS'S. ALSO THE CUSTOMER CARE SERVICE IS UNABLE TO SOLVE THE PROBLEM. REALLY FRUSTRATED BECAUSE OF YOUR SERVICE... PLEASE DO THE NEEDFUL OR JUST GIVE PROPER DIRECTIONS HOW TO DO IT ? OR WHAT SMS TO BE SENT FOR ( TARE HAI BARATI FROM VIRASAT ) CALLER TUNE ACTIVATION FOR 1 YEAR ...

I have applied new connection for broadband connection in oct-nov. 2014. till march service is very fine. i have not face any problem. but last two month "mar-apr." i face very disgusting service of your broadband & landline connections + badly attending client by your branch. i have not satisfied with your service. bcoz last two month i can't use my internet for single minute. so, pls. solve my problem & pls. less my i½ month bill that have already payed by me. bcoz i cant use internet for any single minute. so pls. give me response. i am suffering from your bad service.

Sir I use service of bsnl broadband and my number is[protected] and my name is Imran Khan.I pay above 1150 rs/month for 2 mbps speed upto 10 gb and then 512 mbps unlimited. but they give very low speed around all month.I check speed by speedtester.bsnl.co.in utility it is below 512 kbps in starting of month I used less than 1 gb to 1.5 gb yet 1 to 4 may 2015. I also do complaint 2 times 20 april 2015 and 28 april 2015 to bsnl customer care and they not resolve my complaint yet. And they not change my plan also I request them for change my plan but they say to for plan change you need to go area office and in area office.it is not confirm officer's are available or not lot of time they are not on her duties and if 1 officer is avaiable then another is not and process of work is not complete and lot of time is waste.

I LOST MY BSNL/CELL ONE PREPAID SIM WITH MOBILE PHONE ON 02.05.2015, MY MOBILE MODEL NOKIA C2 AND MOBILE NO IS [protected], KINDLY BLOCK MY SIM.AND ISSUE DULICATE SIM OF WITH ABOVE SAID SAME NUMBER AND KINDLY DO THE NEEDFUL AND FURTHER COMMUNICATION MY MAIL ID :srinivasan.[protected]@samil.in Thanks & Regards K.SRINIVASAN CHENGALPATTU

Dear Sir I kunhiraman having mobile number [protected] have registered a complaint in customer care and has not been resolved yet. I am not getting any incoming calls and messages to my mobile whereas i am getting the facility of out going calls. I clearly understand its not due to the network issue as i am getting out going calls. I am currently located in Harayana panchkula and not receiving any call. My complain number is 5E02KL350644. Kindly resolve the issue urgently

i cant access internet and phone line. The problem in phone line that is no incoming call are coming and no out going call are going because when i pick up receiver then coming useless voice. this problem was 2 months and we was tied to complaining in exchange and also head office. we cannot complaining before 1.5 months because useless voice are coming in telephone. so please take action as soon as possible. Note :- WE CAN'T PAY BILL UNTIL DISCONNECT MY LINE WE DO NOT REQUIRE YOUR SERVICE. mob. [protected]

A bsnl tower in my house not get started from 3 years and also and get the rent and also don't have lighting inductor on tower which very caused many problem till now.I have complained many times in written also but they are very careless on that and also many more problems.So please solve our problem.. My contact no [protected]

I have a BSNL land line connection from 1995 and have broadband connection from 2008. My Customer Id no. is [protected] and my Phone no is[protected]. From Last 4 Months I am having a lot of noises in my phone. My Broadband get Disconnected every 5-10 min and I am having very poor latency. My SNR Value shows less than 9 and Attenuation Value shows more than 50 After getting no answer on Standard BSNL Service Complain Bookings, I try to contact them Directly. But after continuously running the office no one ever came to visit my house. Now they are saying me that my complain cant be solved and I should disconnect the Telephone Line. Kindly check on this matter and please help me solve my issue.

SIR I PAID MY LANDLINE BILL TO BSNL FOR THE LANDLINE NO[protected] TODAY.CUSTOMER ID [protected].ACCOUNT NO [protected].MY BILL AMOUT DEBITED IN BANK ACCOUNT IS Rs 1176/-BUT BSNL PORTAL THE LANDLINE BILL IS SHOWN AS PENDING.AND I DIDN'T RECIEVE THE RECIEPT FOR THE TRANSACTION. ATHISUBRAMANANIAN, [protected]