Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Aug 13, 2026
Complaints 15983
Resolved
6091
Unresolved
9892
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 347

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ASITANAND JHA
from Raipur, Chhattisgarh
Jun 23, 2015
Report
Copy

Address: Darbhanga, Bihar

Sir my bsnl land line no. 277283 of darbhanga distric having code 06272. Connection issued on name of JIVA NAND JHA is not working since one year no body attainding my complain. Neither I receive any bill for payment. Kindly activate my landline and send my bill.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    V.B.Nair
    Jun 23, 2015
    Report
    Copy

    Address: Kanyakumari, Tamil Nadu

    Hello SIr, I have BSNL postpaid landline connection at my home. the landline gets out of order every 10-15 days. Complained 4 times: Complaint No.'s.: [protected]th June 2015 [protected]th June 2015 [protected]th June 2015 [protected]th June 2015 Inspite of paying the bill every month on time I am facing these many pblms.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      lahna
      from Mumbai, Maharashtra
      Jun 23, 2015
      Report
      Copy

      Address: Mumbai City, Maharashtra

      Respected Sir, with due respect i Lahna Singh submit that i purchaged a BSNL connection No. [protected] under Jai Jawan scheme and gave two number for availing 20 minute free call on daily basis. Initially this facility started after 05 to 06 days. Notstanding with that, after activation of SIM i called to one of my number which i haven for free 20 minute that is [protected]. However it could not connect. Upon which i talked to customer care of BSNL for almost 7 times and it is very painfull to say that all had made a mockery of my problem. None of your custmer care executive was willing to solve my problem. I therefore request you to kindly look into the matter and add [protected] as my choice number for 20 min free calling which i have submitted in my form.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        hanhi
        from Kolkata, West Bengal
        Jun 23, 2015
        Report
        Copy

        Address: Sivasagar, Assam

        DEAR SIR, In SIVASAGAR district, under JORHAT telecom circle of ASSAM, the officials never do their duty properly.If We lodge complaint that there is no 3g network in our area, they only replied that there is some machinary problem...but they never try to solve the problem.they can provide 3g service only 10-12 days in a month, at present, there is no 3g network in joysagar area for the last 12-14 days.Sivasagar college, Sivasagar civil hospital, Ranghar, Talatolghar and many more ancient monument situated in this area.we lodge complaint again and again, but no result...sometimes, there is nothing in a month, but they collect bills for such a month.we also want to know the time limit for such a complaint has 2 be solved.. bcoz...complaint...complaint...complaint...but...the officials only enjoy the...
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Jul 08, 2015
        Updated by hanhi
        complaint...complaint...
        nothing reaction...
        after 6-7 days...same condition...
        Jul 25, 2015
        Updated by hanhi
        WAAH BSNL WAAH...
        WHAT A SERVICE...
        FOR THE LAST 5-8 DAYS...MAXIMUM SPEED NEVER CROSSED 200 KBPS...
        AND ITS NEAR ABOUT 100-300 METER OF BSNL MICROWAVE STATION AREA...
        WAAH BSNL...WHAT A SERVICE...
        WAAH BSNL WAAH...
        WHAT A SERVICE...
        FOR THE LAST 5-8 DAYS...MAXIMUM SPEED NEVER CROSSED 200 KBPS...
        AND ITS NEAR ABOUT 100-300 METER OF BSNL MICROWAVE STATION AREA...
        WAAH BSNL...WHAT A SERVICE...
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sreejus77
          from Angamali, Kerala
          Jun 23, 2015
          Report
          Copy

          Address: Kanyakumari, Tamil Nadu

          Dear sir, I am use the bsnl landline in 8 years.I am shift in new home.so I am shift in my landline connection in same number.so I am complaint in bsnl exance.bsnl ecance officer are not take a action.officers are not take a action and give for money.so please help me. My landline number[protected]. My address Savitriamma, kalluvillai house, nithiravilai, nithravilai p.o, kanyakumai, tn, pin:629154. My contact mobile number:[protected]
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            benzigarr
            from Tirunelveli, Tamil Nadu
            Jun 23, 2015
            Report
            Copy

            Address: Kanyakumari, Tamil Nadu

            On 31st May i have given the request to BSNLto shift my phone[protected] and requested to be shifted and on 10th June . the phone got disconnected but stillnot shifted. Tried to communicate with various authorities but no result. When this can happen with to a senior scientist of ISRO of my self who are always on research I cant imagine the fate of common man. Hope they take note of it. My docket no is TNG/CO/2015/1531
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Ronak Chordia
              from Chennai, Tamil Nadu
              Jun 23, 2015
              Report
              Copy

              Address: Chennai, Tamil Nadu

              My telephone no is[protected] and it is not working properly from last one year. I have made several complaints but the response from your company was not proper and they are telling that under ground cable fault is there so they are telling that department should change the cable fault, but still they have not changed the cable and my problem is still the same I am your customer from last 25 years .So kindly do the needful as soon as possible. Thank You, C.C.C To 1.COMMUNICATION MINSTER NEW DELHI 2. CHIEF GENERAL MANAGER CENTRAL
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                AmitShahid7
                from Chamba, Himachal Pradesh
                Jun 22, 2015
                Report
                Copy

                Address: Tehri Garhwal, Uttarakhand

                I applied for a Wi-Max connection online and my Lead Id is : HPKAN[protected] but even after 10 month no response from BSNL I register a complaint in their website but also no response Very Poor service then how can this company will have more customer if the officers have this kind of behavior towards the customer
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  HARSH7GARG
                  from Chennai, Tamil Nadu
                  Jun 22, 2015
                  Report
                  Copy

                  Address: Bardhaman, West Bengal

                  I HAVE THE BSNL TELEPHONE NO : 279990 in JAUGRAM IT IS NOT WORKING FOR MONTHS . I HAVE LODGED VARIOUS COMPLAINTS ON THE BSNL HELP CARE AND OTHER NOS. BUT NOONE HELP ME IN FIXING THIS. THIS IS THE ONLY TELEPHONE NO I AM HAVING PLEASE CORRECT THE TELEPHONE LINE AS SOON AS POSSIBLE. PLEASE HELP ME. MUKESH GARG [protected] for complete address or location, please contact me
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    HARSH7GARG
                    from Chennai, Tamil Nadu
                    Jun 22, 2015
                    Report
                    Copy

                    Address: Kolkata, West Bengal

                    i have BSNL landline no[protected] the cable wire is broken and it is not repaired inspite of no of attempts made by us. the phone is working only because we have made it in a temporary position to receive and dial calls, but that too with difficult situations. we request that the wiring be fixed and proper cabling work is done and the temporary nature of working is removed as soon as possible. we are facing many problems. thanks MUKESH GARG FLAT 61, 2ND FLOOR 209, A.J.C. BOSE ROAD KOLKATA - 700017 [protected]
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      gtmdas
                      from Palghat, Kerala
                      Jun 22, 2015
                      Report
                      Copy

                      Address: Palakkad, Kerala

                      The only way towards the main road from the houses in our area has been completely blocked by the people who are digging up the land for laying cable from the BSNL company. Its been 3 days since now from 20/06/2015. We have raised a complaint to those people and no actions have been taken till now. And there is no access to the road also. We are not able to go out anywhere since no vehicle is able to pass through it and more ever there are heavy rains in these areas and makes it impossible for any vehicle to cross it. No actions have been taken till now and it causes a lot of inconvenience for the people staying here. Please take necessary actions towards the situation and have it sorted out as soon as possible.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sibi Thomas M
                        from Edakkulam, Kerala
                        Jun 22, 2015
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Thrissur, Kerala

                        I'm a bsnl land line customer since2007. Nowadays, Bsnl recently introduced a plan to land line customers. Ie.. free calling to all land line and mobile in any network in India from may 1-2015. In this time, I went to chalakudy bsnl office and ask about this offer. One of the staff is tell about that, this offer is applicable to all the land line customers except broadband connections. But, in this month, they calculated bill by added my calls during that time(9pm-7am) in my bill amount.No free benefits given to me. It is a kind of mis selling. I need a proper action against this kind of activities. My land line number and it's details are given below:- Number[protected] Under telephone exchange kadukutty. Sibi Thomas Madappilly house Annalloor P.o Pazhookara PIN 680731 Tel :[protected]
                        Sep 5, 2019
                        Complaint marked as Resolved 
                        please delete this complaint from your website. this containing some personal information and it not secure..
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        I'm a bsnl land line customer since2007. Nowadays, Bsnl recently introduced a plan to land line customers. Ie.. free calling to all land line and mobile in any network in India from may 1-2015. In this time, I went to chalakudy bsnl office and ask about this offer. One of the staff is tell about that, this offer is applicable to all the land line customers except broadband connections.But, in this month, they calculated bill by added my calls during that time(9pm-7am) in my bill amount.No free benefits given to me.It is a kind of mis selling. I need a proper action against this kind of activities. My land line number and it's details are given below:-Number[protected] Under telephone exchange kadukutty.Sibi ThomasMadappilly houseAnnalloor P.oPazhookaraPIN 680731Tel :[protected]
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          srikanth.jaksani
                          from Hyderabad, Telangana
                          Jun 22, 2015
                          Report
                          Copy

                          i booked a tatkal ticket from bangalore to kacheguda on[protected], unfortunately transaction was declined, but my money was debited from ICICI bank, but i had not recived any ticket even in my account it was not diaplaying any information. kindly refund my money.. if needed please cal on [protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Prakhil
                            from Delhi, Delhi
                            Jun 22, 2015
                            Report
                            Copy

                            Address: Udaipur, Rajasthan

                            I have applied for the FTTH + landline connection and have submitted all the relevant documents and demand money on 13 march 2015. On request of BSNL field executive, i have also purchased all the devices and fibre cable that is required for setup. However the BSNL officers now says that there isn't any point available(if point is not available why was the demand generated) and new cabling work is still in progress. It's been more than 3 months now and the issue is still as is. There is no update or progress, i have been asking to officers about expected date to get connection!, and reply is - "Dekho ab sarkari kaam hai time to lagta hai" I have uploaded the receipt of demand here: http://bit.ly/FTTH-noconn Request to please loopin to the issue and do the needfull
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              chat2amit
                              from Gurgaon, Haryana
                              Jun 21, 2015
                              Report
                              Copy

                              Address: Gurgaon, Haryana

                              This is cheating that you do not get what you pay for,
                              Every month we pay a bill of 1178 / - and despite paying we do not get speed from bsnl, shame on bsnl for cheating customers of india.
                              This is as good as corruption by bsnl. Please find the poor speed screenshot attached, w hen u pay for 2mps speed to bsnl.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Susan1
                                from Coimbatore, Tamil Nadu
                                Jun 19, 2015
                                Report
                                Copy

                                Address: Coimbatore, Tamil Nadu

                                Dear Sir, I am writing this with heart broken, My Land line number is[protected], I have made a complaint no[protected] on 14/06/2015 for non functioning of my phone. Till today they have not repaired my phone. But to my surprise they have closed my complaint without repairing it.When I tried to contact your GM office regarding my faulty phone NOBODY is picking the Phone Including your PRO and GM. If your GM and PRO does not care for customers then how can one expect customer care from other officers .The problem with my connection is that, they have given OPEN WIRING even a slight wind or a bird siting on the wire will terminate the connection, I have been begging for concealed wiring for the past 5 years ( even a small PVT telecom players are giving concealed wiring now). NOW, I need concealed wiring for my land line and *RENTAL WAIVER FOR THE ABOVE SAID PERIOD* Regards, Vasu.p
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  P N sasi kumar
                                  from Mumbai, Maharashtra
                                  Jun 19, 2015
                                  Report
                                  Copy

                                  Sir, I have cancelled my landline phone of BSNL on November 2014.Till now I have not received the deposit amount. I have enquired obout the matter with Nallasopara office they told me that it will take 3 months to settle the amount but now 7 months passed . Still I am waiting for the amound.How long I have to wait for the payment .I am senior citizen also a Handicapped Person. So pls help me
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    shik_rocks
                                    from Shimla, Himachal Pradesh
                                    Jun 18, 2015
                                    Report
                                    Copy

                                    Address: Shimla, Himachal Pradesh

                                    I applied for the bsnl broadband connection 1 week ago and after doing so many calls they asked me to come to the exchange for the connection.They asked me to purchase BSNL MODEM FOR RS.1800 from them for the connection.I trusted them fully and inspite of getting the modem from the market i preferred to bought from them without checking the market price for the modem.On the next day of the purchase of the modem, modem adapter stopped working.When i told them about this, they told me that bsnl doesnot give any warranty for the modem.We are not responsible for this.And to my suprise when i checked the market price of the modem it was just 900rs. BSNL is providing chinese modem at double rate from the market to their customers and is giving them without warranty. I bought this modem from BSNL EXCHANGE RAMPUR BUSHAHR, DISTT.SHIMLA HIMACHAL PRADESH. So, its my request to you that you should take some action against BSNL for this so that in future they think twice before fooling the customers. Thanking You, Shikha Aggarwal M/S Aggarwal store, main bazar, rampur bushahr Distt.Shimla (Himachal pradesh)
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      santu7420
                                      from Delhi, Delhi
                                      Jun 18, 2015
                                      Report
                                      Copy

                                      Address: Pune, Maharashtra

                                      Dear Sir / Madam, I am facing issue with incoming / outgoing voice cracking for my BSNL pre paid mobile number - [protected] from 21st April 2015. I was lodge a complaint through customer care, complaint ID - 1D[protected] but it was resolved without inform me and without actual problem solved. Even no one call from BSNL office to this number to check what is problem. I was sent several mail to Nodal and Appellate officer of Maharashtra circle, they are even not responding to this mail. I have tried contact via call but no help. you can see below mail chain. I am frustrated too much from BSNL service and this is my last try with BSNL for grievances. Please take necessary action on this as soon as possible. New Complaint ID - 1F[protected] Alternate Contact Number - [protected] Thanking you. Regards Santu Chakraborty
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      3 other people found this review helpful
                                      3 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        Bhavani.S.V
                                        from Delhi, Delhi
                                        Jun 17, 2015
                                        Report
                                        Copy

                                        Address: Bangalore, Karnataka

                                        Dear sir/madam, I am a BSNL customer and my number is [protected], the issue is that there is being a slow internet access in my area when compared to others that is when I was in madiwala there used be a very proper connection to internet .So thereby I request you to please correct it. ADDRESS: 3A cross 21st main road BTM layout 2nd stage Bangalore -560076 LANDMARK :St. Joseph primary high school near udupi garden
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit