Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My brother got a call from BSNL Hungama Call center two months before and he was told about the new services provided.We clearly mentioned that we are not interested in the mentioned service.But he took some personal details from him like mobile no:, email id and Date of Birth.We were totally unaware that the service was auto activated. Along with brodband bill we have been charged Rs 396.33 for the month of April and Rs 410 for the month of May.I approached bsnl-hungama with mycomplaint.But they denied my claim for refund.They claim that activation was done from our side. I have seen that there has been a lots of complaints raised against the organisation for the same reason.I would be grateful if i get a quick solution for this

sir ji hamara phone 25 dinse kharab h hum three time bsnl office jakar aye koi santuh purbak jabab nahi milta h kahte h kal dekh lenge chek karenge jab ki hamer dono phone kharab h 34000 consumer paresan ha gas ki booking ke liye supreme gas agency manoharpur jaipur 01422, 216717, 211740 mob no [protected]

My telephone number is 26898116 in Pune. I had a broadband plan from BSNL which stopped working from 23rd May 2015. From last 15 days, Everyday i would lodge a complain on the online number (1500/198), i would get a complaint number and the very next day without anyone checking or calling me the ticket would be closed with the message issue resolved. I waited for almost 2-3 days doing the same exercise everyday, then tried to talk to the llineman whose number i got from BSNL in the message. The line man also just said line is ok from my side and no resolution to my problem. Later one day i tried to talk to the custmer service executive. The call got routed to someone in Dehradun. The BSNL service executive on hearing my complaint told me the issue would be fixed very next day. When i asked him whats the guarantee as he did not even check the history/background the guy on the other side started misbehaving saying Do i have a choice other than listening to him. He told me i can go and complaint against him anywhere i need and nothing will happen to him Finally after so much of frustration i decided to disconnect BSNL broadband and switch to some other service provider. The BSNL office, where i filled the form for disconnection were also least bothered to know why i want to disconnect. When i told them about my problem, the lady on the other side very coolly told me i should go to another BSNL office and complain there. In the current office they dont have a complaint form.She can only give me disconnection form

I am Satisbh Kumar khetarpal resident of House No.. 81 Sector 4 R having landline number[protected] not working since last one month. Ring town show that telephone is working, but instrument is not working properly. Kindly send line man to check the same.

From last one month my land line phone is dead. Though I complained repeatedly to the local bsnl service centre and also filed complaint through online portal also no action was taken. I paid the telephone bill on yearly basis. For last 20 years we are using this land-line bsnl. I want to continue with this facility, but the bsnl is not considering my complaint. The Telephone No.[protected] State Karnataka District Dakshina Kannada Telephone exchage Ullal - Mangalore

I have problem in my new land line broadband connection. I have complaint to customer care but response is very poor and my broadband connection is not started so far. Today i received SMS from bsnl customer care for pay bill 1475/- while connection not working.

I have requested many times to your customer care to do not charges for any additional services on my mobile no. [protected]. Also request to stop addition services on the same number. instead of requested my time you are charges Rs. 5/- on regulaer basis. very bad company. No help. Must be audit by best auditors

Hi I have disconnected the BSNL broadband and telephone connection (No[protected] in Bangalore. I went to the nearby koramangala office, given the letter to the officals for disconnecting the landline, but still i am getting the bill generated. Kindly close my connection

Sir, I am the subscriber of BSNL Mithram Plam. My Mobile number is [protected]. I have ported this number from Vodafone only to get the high speed internet of yours. Thereafter I have subscribed your internet pack STV68 on 09.06.2015 at 5 PM. But till this time I cannot avail the service and I have the sufficient main account balance to access the internet. i have tried several times to contact the customer executive through 123 and [protected], but it was also not connected. Kindly do the needful, otherwise I would loss my precious time and money.

Deduction of charges for unused BSNL Hungama site for BSNL LL[protected] having broadband connection. We never used Hungama site nor given any rights for deduction of charges for using it. Hungama represetative just rang once and told that Hungama is providing music, movies data for free to BSNL customers. He didnot mention @ any kind of charges, Inspite of it, we never used this site. Yet in 3 bills, they charged and are not providing refunds of the same... Manoj G. Rane [protected], [protected]

Service Provider : BSNL Service : Landline & BroadBand Phone Number :[protected] Billing Account Number : [protected] Landline has been out of order since early May 2015. Broadband has been working on and off. I have lodged complaint with customer care on 16 may. But the service personnel closed my complaint the same day without taking any action. I have lodged complaint again and again. But all my complaints have been closed the same day or within two days. Why are they closing my complaints without taking any action. No calls has been made till now from my landline since 8th may, which itself proves the fault. Either solve my complaint or leave the complaint as it is so that i will get discount in my bill for not solving the problem within 10-15 days.

I'm Vijay Anand Goyal from Narwana Haryana Distt JIND I want to setup a broadband connection at my home so i have been to BSNL office so many times. Almost a year has happened but they didn't respond me yet. They don't even concern about my request for setting up a new broadband connection. I request you to help me in this matter. Hope you will take a strict action against it. Home Address : House Number 543, Ward No. 9 Krishan Chand Colony Narwana State : Haryana DISTT: JIND

I am facing a call connecting issue when I am trying to call some one. At the same time people are unable to call me even when I have full signal. No problem with my device bought new phone and sim, tested with other networks its working fine.

Sir, I am using BSNL broadband services on my Landline no. [protected] Type III/39 A.G.Colony sector -O, Aliganj Lucknow Without my request, Subject Cited service has been activated on my connection and charges for which also have been imposed in my last 3 -4 month bill. So pl. deactivate this undesired service immidiately and arrnge to deduct the imposed charges from bill due to be paid before 26.05.2015.. Thanks, With Regards, Rrakesh Saini mob [protected]

Sir/Madam, Our phone number is[protected], kollam circle. we have registered complaint four months along with the bill payment. we got the docket number by SMS and after few hours we got another SMS that the complaint is solved. Again this month also we got a bill for rs 280, and when we enquired with th exchange and the engneer, he told us to pay rs 150, and registered another complaint and we got another docket nu, ber and again in the next few hours another SMS came thaty the problem is solved and we have to pay the balance rs 130. but nobody came to our home or the problem got solved. what should we do next or to whome should we complaint against this kind or irresponsible practices. thanking you in anticipation, R. Vilasini mob no: +91 [protected] : +91 [protected]

My mobile number is [protected] (Bangalore). On 6th June a SMS was delivered on mobile stating that: 'Thanks for subscribing to WALLPAPERS8(59797) Service. You have been charged Rs 8.0 for 8 days. To unsub send SMS STOP or call 155223.' I wish to inform you that I have never subscribed to any service. I do not wish to subscribe to any service in future too. Please ensure that these types of SMS are never sent to my mobile. Please refund the amount of Rs 8.0 charged to my mobile number. Sincerely, Girish Kumar Ramaiah Flat 004, KT 29 12th Cross, 6th Main Girija Shankar Apartment Malleswaram Bangalore - 560 003 M: [protected] E mail: [protected]@gmail.com

DOn't got recharge and don't get refund to my Bank account I HAVE PAY RS 251 TO BSNL VIA HDFC SAMART BY BUT NOT RECHARGE TO ME. I HAVE PUT Complain to BSNL costumer Care two time but not refund to me. it detail as belov. REF NO.[protected] POS [protected] VALUE DATE 25 MAY 2015(DEBIT FROM MY BANK ACCOUNT) MO. [protected] on that day i have made 2 recharge from HDFC amart By one was 251 and another was 200. but some how i dint get of 251. please do the needful.

mera naam ibrahim paatel hai mere paas landline phone tha uska no [protected] thadusra mere bhai ka tha vo mene jama kar diya or 5 mahine hone aye abhi tak dipojit vapas nahi aye usko 29/01/2015 ko jama kavaya tha sahih javab bhi nahi dete 1mahine ke bad aa jayegi 2 ke bad aa jayegi ye to n5 mahine hone aaye abhi bh sorahe hai mera mobile namber hai [protected] jaldi se kuchh karo or

श्री मान जी मेरे द्वारा दि.06/06/2015को नेट बैंकिग द्वारा bsnl प्रीपेड 159 रू का स्‍पेशल रिचार्ज के स्‍थान पर भूलवश top up रिचार्ज हाे गया जो गलती मै स्‍वीकार करता हॅू लेेकिन मुझे आवश्‍यक पर्याप्‍त बैंलेस होने पर भी अन्‍य अर्थात 135 रू मिनट रिचार्ज की जानकारी का उचित समाधान कस्‍टमर केयर अधिकारियाें द्वारा 6-7 बार फोन करने के बाद भी नहीें बताया जा रहा है तथा जो समाधान बताया जाता है वह कई बार प्रयास करने के बावजूद भी सफल नहीं होता है आैर न बैंलेंस पुनः लौटाया जाता है ै

Sir, I am using BSNL broadband services on my Landline no.[protected] at Naraingarh-134203 Distt. Ambala ( Haryana). Without my request, Subject Cited service has been activated on my connection and charges for which also have been imposed in my April and may 2015 bill. So pl. deactivate this undesired service immediately and refund the amount paid. last month also we filed complaint but still got bill for may month. We were paying yearly bill for last few years. But suddenly you start charging extra money for this unwanted service.