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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 354

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A
A v v prasad
from Sirsi, Karnataka
Mar 14, 2015
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Address: East Godavari, Andhra Pradesh

http://selfcare.edc.bsnl.co.in/selfcare/start.swe#SWEApplet1 where I.entered my User ID (prasad118) and password prasad007, but it surprisingly says:The password you have entered is not correct. Please enter your password again.(SBL-DAT-00569)at http://selfcare.edc.bsnl.co.in/selfcare/start.swe#SWEApplet1I repeated the process several times but got the same result!... Customer id : [protected]
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    J
    jsrp
    from Panaji, Goa
    Mar 14, 2015
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    Address: South Goa, Goa

    I lost my mobile and SIM today(14/3/2015) at around 4.30 PM in Vasco, Goa, (police complaint has already been lodged in Vasco Police Station today (14/3/2015) around 5.30 PM)and want to block the SIM immediately to avoid any misuse or unpleasant situation .My BSNL no. is [protected](GOA SIM). SIM is in the name of J.S.R.Parabrahmam. For further information please forward a mail to [protected]@rediffmail.com. Thanking you, J.S.R.Parabrahmam
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      S
      shailesh.mahajan
      from Nashik, Maharashtra
      Mar 14, 2015
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      I have made payment using debit card, bank says bill paid and one cellone representative says bill received another one is saying that payment was not received. Even there is no complain email address on the website http://www.bsnl.co.in/
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        P
        PRAGYAN PRIYADARSHINI
        from Mumbai, Maharashtra
        Mar 13, 2015
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        Address: Khordha, Odisha

        I lost my mobile and SIM today at 5:15 PM near DELHI metro( YAMUNA BANK) and want to block the SIM immediately to avoid any misuse or unpleasant situation .My BSNL no. is [protected](ODISHA SIM). SIM is in the name of PRIYATOSH PARIDA For further information please forward a mail to [protected]@gmail.com Thanks Pragyan Priyadarshini
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          B
          b.swaminathan
          from Coimbatore, Tamil Nadu
          Mar 13, 2015
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          Address: Coimbatore, Tamil Nadu

          MY LAND LINE NUMBER IS[protected]. I HAVE NOT OPTED FOR BSNL HUNGAMA PACK. BUT EVERY MONTH AN SUBSTANTIAL AMOUNT IS BEING DEDUCTED TOWARDS THE ABOVE. MY COMPLAINTS TO BSNL ORALLY HAS NOT YEILEDED ANY RESULT. NOW I REQUEST THE BSNL TO DISCONTINUE THE HUNGAMA PACK WITH IMMDIATE EFFECT AND REFUND THE AMOUNT CHARGED.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            G
            Gunasekaran Karuppayan
            from Delhi, Delhi
            Mar 12, 2015
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            Address: Bangalore, Karnataka

            Dear sir, I would like to know the call history details for my BSNL prepaid mobile no - [protected], from 01/02/2015 to 12.03.2015. Today, I have checked my prepaid account and noticed that Rs175 was deducted after my recharge. Pl check and send call history details to me as early as possible. My e mail id is: [protected]@yahoo.com With regards K.Gunasekaran [protected]
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              B
              BHASKAR PAL RAI
              from Itanagar, Goa
              Mar 12, 2015
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              MY NAME BHASKAR PAL RAI MOBILE NO[protected] HANDSET MICROMAX UNITE 2 A106 I COULD NOT USE BSNL 3G SERVICE REGARDING A SUITABLE APN SETTINGS AND I THINK MY MONEY IS WASTED. PLEASE DO SOMETHING.
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                C
                chaitanya audichya
                from Satara, Maharashtra
                Mar 11, 2015
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                Wrong billing and hidden charges

                Address: Pune, Maharashtra

                My land line no [protected]. I have taken broad band connection @675 plan and as per plan my charges for a year should be rs.7425, but bsnl has raised bill of rs.11, 275/ including many unexplained hidden charges. First of the thing when as per plan amount should be rs.7425 but in bill it is mantioned 7960.86, than some adjustment hidden charges rs.2175 than rs.57 user charges than tax rs. 1111.42. Bsnl being govt. Undertaking is not supposed...
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                R
                rap pandey
                from Udupi, Karnataka
                Mar 11, 2015
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                Address: Bangalore, Karnataka

                http://selfcare.edc.bsnl.co.in/selfcare/start.swe#SWEApplet1 where I.entered my User ID (rpandey69) and password, but it surprisingly says:The password you have entered is not correct. Please enter your password again.(SBL-DAT-00569)at http://selfcare.edc.bsnl.co.in/selfcare/start.swe#SWEApplet1I repeated the process several times but got the same result!
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Screen shot attached
                1. while login error logonscr
                2. Forgot password forgotpassscr
                3. forgot password message forgotpassmsg

                Unable to logon on selfcare portal for bb usage - Comment #2126898 - Image #0
                Unable to logon on selfcare portal for bb usage - Comment #2126898 - Image #1
                Unable to logon on selfcare portal for bb usage - Comment #2126898 - Image #2
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                  M
                  melingappa
                  from Bengaluru, Karnataka
                  Mar 11, 2015
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                  Address: Bangalore, Karnataka

                  My name is M.Eralingappa . My BSNL land number is[protected]. I request you to kindly deactivate all BSNL HUNGAMA services immediately. I had already submitted my complaints two times in February 2015. Service was activated without my consent and when i approached BSNL customer care with same complaint they gave me contact number for deactivation of service. calls made to that number is ending abruptly within 10-15 second without me registering my complaint. Now iam forced to pay for services which i didnt opt for or services i was not made aware of. Kindly take necessary action. [protected]@gmail.com
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    A
                    airbus
                    from Vijayawada, Andhra Pradesh
                    Mar 11, 2015
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                    Address: Krishna, Andhra Pradesh

                    hi this is sudhir my mobile no [protected] i recharged through bsnl online two times amount debited in my card, but not recharge, when the amount credit to my account, but till my amount not credited to my bank, transcation id is TXT[protected], 11/03/15, and another transation id is TXT[protected], 5/03/15.PZ GIVE ME DETAILS THANKU
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      I
                      Indrajit Chakraborty
                      from Delhi, Delhi
                      Mar 10, 2015
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                      Resolved

                      Address: Khordha, Odisha

                      To CGM, Orissa Telecom Circle and Customercare of MobikwikDear Sir, On 04.03.2015 I recharged the mobile number of my Wife through Mobikwik(online). The mobile number was [protected] and amount of recharge was Rs 100/=. On recharge I noted that amount has been deducted from my bank account and no talk value got credited to the number [protected]. Immediately I contacted the Mobiwik customer care but they replied that from their end recharge was successful. They asked me to contact the operator’s customer care with operator reference ID: [protected] (for Mobikwik Transaction ID: [protected]) . Accordingly I contacted the customer care of BSNL from that number [protected]. The customer care team told me to wait some time. In the mean time I contact the customer care team almost thousand and one times, but every time that same message is being thrown to me “Please wait for some more time, presently we have no information about this recharge.” What is this? Does BSNL think that it is best of its kind in India? What is the utility of giving so many advertisements in the market (after spending huge amount of money) if the existing customers are not getting satisfied? Almost Almost 6 days are over, but I did not get any talk value against that number. If this is the case how the customer would rely on BSNL system. I thought of writing my complaint to customers’ forum and different social network sites, but before that I thought it would have been better if I approach BSNL authority first. Hope BSNL authority will look into this matter and will take the necessary measures accordingly so that I get that talk value or the amount in form of refund.I will request both BSNL authority as well as Mobikwik Team to look into this matter so that I get my refund back or the corresponding talkvalue for the said mobile number.For your convinience I attached the copy of the email received from the desk of MobikwikRegardsDr Indrajit ChakrabortyM:[protected]
                      +1 photos
                      Dec 4, 2016
                      Complaint marked as Resolved 
                      BSNL authority contacted me and the problem get resolved. an I just wrote a mail through consumer complaints and the BSNL executives contacted me and helped me to get my money back to Mobiwik. Thanks to Consumer Complaints
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                        B
                        binesh chbehera
                        from Bengaluru, Karnataka
                        Mar 10, 2015
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                        MY LANDLINE NO:[protected] PL DEACTIVATE HUNGAMA MUSIC ON DEMAND, HUNGAMA GAMES ON DEMAND & HUNGAMAMOVIES-HUMOV. WHICH WE HAVE NEVER ACTIVATED WE ARE UNNECESSARILY CHARGED FOR NO FAULT OF OURS. PL DEACTIVATE IMMEDIATELY OR SHOW US THE WAY THANKING YOU, SUSAMA BEHERA
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          S
                          Shashikant Degloorkar
                          from Pune, Maharashtra
                          Mar 10, 2015
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                          Res Sir, My Land Line is not working also Brod band not working no DSl from last 06 days. I have told to operatar every day. Ihave also told to Manager of Degloor Branch- I details are as follows Shashikant Bhanudasrao Degloorkar A/P. Mukramabad Dist. Nanded L. L. No[protected] Maharashtra
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            L
                            Lucky Khanpuria
                            from Mumbai, Maharashtra
                            Mar 9, 2015
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                            Address: Mohali, Punjab

                            Dear sir..anyone calling me on my this no.[protected]..calling again and again I dont know about caller that who Is calling me.that person give only missed call from [protected], [protected], [protected]...and when m trying to call on these numbers the ans. That no. Not rechable, no.not correct pls check the no. U have dialled.m so irritated from these missed callers.pls check out about these no. N pls sort out my problem. N give me a response soon...thnx.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Dear sir anyone calling me on my this no [protected] calling again and again i dont know about caller that who Is calling me that person give only missed call from [protected] and when m trying to call on these number the ans. that no not reachable ..pls check out about these no N pls sort out my problem .N give me a response soon thanx...
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                              R
                              rafi ali
                              from Coimbatore, Tamil Nadu
                              Mar 9, 2015
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                              Address: Mahbubnagar, Andhra Pradesh

                              Dear sir my name is shaik mahammad ali .atmakur town.nellore(dt)bsnl mobile no-[protected] .[protected]morning 9:30am iam recharge by my state bank freedom to mobile 150/-transection id-[protected] C6(0) so my money is not found my mobile.i will talk the castamar care not respanse.iam so distrub lose of time
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                                P
                                pushkart
                                Mar 9, 2015
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                                Address: Pune, Maharashtra

                                I have been a BSNL Customer for long and utilizing the BBH Combo ULD 945. It was alright and I had no problem till January 2015. However, the real problem had started from February, 2015, when the BSNL resorted to the unwanted and forcible imposition of the Hungama Services On Demand such as Music, Movies and Games upon me. I don’t understand the term “On Demand.” Should it not be in writing? Does this term be legally acceptable? It certainly attracts the provisions of IPC and CP Act I will approach the account department to submit a written complaint at Bajirao Road, Pune. I have called the hungama helpline and deactivate the forced services.My complaint is for the charges for Feb and March to date. Regards, Pushkar [protected]
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                                  tibinlukose
                                  from Kottayam, Kerala
                                  Mar 8, 2015
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                                  Address: Kottayam, Kerala

                                  Hello.. i tried to recharge my bsnl number [protected] via bsnl online portal.. but failed and cash deducted from my account... i know about the refund and all. but the problem is that, my transaction is showing as success .. The amount was 135. and transaction ID is TXE[protected] Thank you..
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  I tried to recharge my bsnl prepaid number [protected] using my debit card on 3 June 2021 twice.
                                  Both time 100 rupees each was deducted from my account but the number didn't get recharged. The transaction got failed both the time.
                                  It is 7 June today and I have not received any refund yet.

                                  Online recharge failed from bsnl portal. but cash deducted from bank account... - Comment #3841932 - Image #0
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                                    manoh75
                                    from Kuzhithurai, Tamil Nadu
                                    Mar 8, 2015
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                                    Address: Mysore, Karnataka

                                    Bsnl mobile number [protected], In which i have activAtEd gprs service pakage last week, bsnl Has deactivaTeD my internet seRvice itself before the daTe of expiry oF my internet pack activation. aNd also i dont hAve any internet services for my mobile number by bsnl now.
                                    Bsnl is a worst servicer
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                                      Anil Kumar Gulia
                                      from Mumbai, Maharashtra
                                      Mar 8, 2015
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                                      Address: Rohtak, Haryana

                                      Dear, Broadband service is down since 22nd Feb 15 and 3 complaints are lodged through customer support and in regional office . Yet the services are not up . We are assured daily that technician will fix the issue in follow up calls but in vain. No[protected] Still there is no provision in billing statement to exclude downtime window.
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