Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have purchase a post-paid connection with security deposit of ₹500 on 04.03.2014 on 28.08.2014 I converted my no. To pre-paid with full bill payment. Next month bill was ₹-39. So I claim for the refund of security deposit and bal. Total 539. For this purpose, I contact to bsnl office and Customer Care also but Customer Care told that please contact bsnl office. And nobody is there to solve my problem. Till now I can not get refund. My...

My BSNL Land Line Number is[protected]. One time charges is levied in my BSNL Bill for the month of January 2015 & Feb. 2015. Hungama plan has been activated and charged without my consent. I request the plan may be deactivated immediately and also refund the excess levied amount and also look into that the amount may not be included / levied in my forthcoming bill.

mr.vishalThakkar Sir i complaint for bsnl department i am live in deodar dist:-banaskatha i had take ur bsnl broadband connection in my hometown .i had plan for home so plan was 650 its combo plan.its unlimited plan.but your bsnl department sent me 1st month bill was 1700rs.and also 200 rs telephone bill.total i had pay 1900 .so pls contact me and solve this problem. bill name :thakkar vishal dhirajbhai mo:[protected]

Hello i am a user of bsnl evdo data card service from hirakud, (dist- sambalpur). Since one month i am getting problems having the network on the bsnl evdo, during day time the network is available but after 5pm in the evening the network is getting unavailable, and i am getting this problem every day. I have tried many times to call and ask for response but the bsnl guys are not giving any permanent solution. At first when i called the local bsnl office the person replied that the network is down, check it after few hours, again when i check it the network was still unavailable. When i went to their office they said there is a problem in our bsnl evdo network, and the main problem here is they are not fixing the network. I am getting this problem everyday since one month from now and i am not able to do anything. Hence i am filling this complain against bsnl evdo service provider of sambalpur, Orissa. And i hope that the bsnl telecoms service provider take this matter to their concern, and fix this network problem in hirakud(dist-sambalpur). If they are providing the bsnl evdo service then they should provide it on a fare way so that the consumer won’t think that they are wasting money on bsnl evdo data card. My email address is- soumyalucky.[protected]@gmail.com

Respested sir, I have bsnl prepaid connection which mobile number are (1) [protected] (2) [protected]. I send request that activate dnd but 2 months done but they are not activate my dnd. So please help me to activate dnd on my above mobile number. Thanks.

I have never asked bsnl authorities for hungama services because the even the net service that they provide is very low standard and no one is attending the complaints properly. Yet they demanded hungama service charges in the previous bill and i remitted the same. Now in this bill demanding Rs.410/- What a justice is this? You have not provided me the hungama services. It is nothing but I am asking the excess amount to be refunded and deactivate your nasty hungama and issue me a fresh bill after deducting hungama charges before the due date of the bill. otherwise I will be compelled to raise the matter before the consumer protection council.
My land line Number is[protected]

Please note, the bill no[protected] dated 01.03.2015 a/c no[protected] due date 25.03.2015 paid on line. Please enquire the service . Do the needful to restore the service immediately. Mithilesh Kumar Srivastava. G M Bangiya Gramin Vikas Bank. Head Office. Berhampore, Dist: Murshidabad W B [protected] [protected] [protected]

LOST MY MOBILE SIM CARD ON TRAVELLING FROM Pune TO Ratlam . MY MOBILE NO.WAS [protected] . I WANT TO BLOCK THE SIM CARD SO THAT NO ONE MIS USE IT. ONLY FOR BLOCKING A SIM CARD. I REQUEST THE BSNL TO BLOCK MY SIM IMMEDIATELY. MY OTHER MOBILE NO IS [protected] . I wan reissue same no of sim, please request for reissue of same Bsnl mobile number for me. And alternate mobile no is [protected] . Name : Sourabh Verma Bsnl Circle : Banswara, rajasthan . Father Name : Mahesh Verma Address : b6 Krishna nagar banswara.

I have recently purchased a Mobile SIM from BSNL from BURDWAN city of West Bengal. After activation I have found that SMS of ATM money withdrawal of some other person having account in SBI is coming to my Mobile. This has been shown to the BSNL office in Burdwan. However on checking the documents, he informed me that the Mobile no is correctly registered in my name. Regarding the wrong ATM withdrawal message coming to my mobile no, he showed helplessness and advised me to talk to State Bank Official. On approaching the concerned official of local SBI main branch, the reply was same. Since the message does not show full account no, nothing can be done. The different possibilities that came out in the above discussion is that a) BSNL is issuing used old numbers without ensuring possibilities of fraudulent use of such re-used mobile numbers. b) The real owner of the SBI account is not receiving the information of withdrawal from ATM. Therefore any fraudulent use of the ATM card will not be detected. This seriousness is being ignored by Bank. Since my mobile no is getting involved, any serious investigation will unnecessarily involve me. Hence SBI may be asked to identify the real account holder and rectify the wrong entry if any. The message I am receiving on my mobile is as follows: FROM: BP-ATMSBI "Rs9000 withdrawn at SBG ATM S10A[protected] FALTA EPZ BRANCH, KOLKATA FROM A/C XXXX2721 ON 070315 TXN#5350. AVL BAL... RECEIVED 19:51, 7 MAR Thanking you S Samanta [protected]@gmail.com Mob No: [protected] Mob no with the problem: [protected]

I LOST MY MOBILE HANDSET ALONGWITH MY SIM CARD ON NH 2 AS I AM TRAVELLING FROM NOIDA TO LUCKNOW ON DATE 09/03/2015. MY MOBILE NO.WAS [protected] . I WANT TO BLOCK THE SIM CARD SO THAT NO ONE MIS USE IT. ONLY FOR BLOCKING A SIM CARD. I REQUEST THE BSNL TO BLOCK MY SIM IMMEDIATELY. MY OTHER MOBILE NO IS [protected]

I am a cell one user for more than 10 years. The service in Chennai has turned from bad to worse and now even the SMS are not getting delivered without a delay. I am a doctor and I am facing a lot of issues with connectivity. If this is the case or if the authorities want BSNL subscribers to migrate to other service providers kindly advise regarding the same. I have lost a lot of clients as a result of poor connectivity. I can show more proof of having made complaints in this regards with no effect. BSNL is proving to be a platform for other service providers to get more client's.

http://selfcare.edc.bsnl.co.in/selfcare/start.swe#SWEApplet1 where I.entered my User ID (prasad118) and password prasad007, but it surprisingly says:The password you have entered is not correct. Please enter your password again.(SBL-DAT-00569)at http://selfcare.edc.bsnl.co.in/selfcare/start.swe#SWEApplet1I repeated the process several times but got the same result!... Customer id : [protected]

I lost my mobile and SIM today(14/3/2015) at around 4.30 PM in Vasco, Goa, (police complaint has already been lodged in Vasco Police Station today (14/3/2015) around 5.30 PM)and want to block the SIM immediately to avoid any misuse or unpleasant situation .My BSNL no. is [protected](GOA SIM). SIM is in the name of J.S.R.Parabrahmam. For further information please forward a mail to [protected]@rediffmail.com. Thanking you, J.S.R.Parabrahmam

I have made payment using debit card, bank says bill paid and one cellone representative says bill received another one is saying that payment was not received. Even there is no complain email address on the website http://www.bsnl.co.in/

I lost my mobile and SIM today at 5:15 PM near DELHI metro( YAMUNA BANK) and want to block the SIM immediately to avoid any misuse or unpleasant situation .My BSNL no. is [protected](ODISHA SIM). SIM is in the name of PRIYATOSH PARIDA For further information please forward a mail to [protected]@gmail.com Thanks Pragyan Priyadarshini

MY LAND LINE NUMBER IS[protected]. I HAVE NOT OPTED FOR BSNL HUNGAMA PACK. BUT EVERY MONTH AN SUBSTANTIAL AMOUNT IS BEING DEDUCTED TOWARDS THE ABOVE. MY COMPLAINTS TO BSNL ORALLY HAS NOT YEILEDED ANY RESULT. NOW I REQUEST THE BSNL TO DISCONTINUE THE HUNGAMA PACK WITH IMMDIATE EFFECT AND REFUND THE AMOUNT CHARGED.

Dear sir, I would like to know the call history details for my BSNL prepaid mobile no - [protected], from 01/02/2015 to 12.03.2015. Today, I have checked my prepaid account and noticed that Rs175 was deducted after my recharge. Pl check and send call history details to me as early as possible. My e mail id is: [protected]@yahoo.com With regards K.Gunasekaran [protected]

MY NAME BHASKAR PAL RAI MOBILE NO[protected] HANDSET MICROMAX UNITE 2 A106 I COULD NOT USE BSNL 3G SERVICE REGARDING A SUITABLE APN SETTINGS AND I THINK MY MONEY IS WASTED. PLEASE DO SOMETHING.

My land line no [protected]. I have taken broad band connection @675 plan and as per plan my charges for a year should be rs.7425, but bsnl has raised bill of rs.11, 275/ including many unexplained hidden charges. First of the thing when as per plan amount should be rs.7425 but in bill it is mantioned 7960.86, than some adjustment hidden charges rs.2175 than rs.57 user charges than tax rs. 1111.42. Bsnl being govt. Undertaking is not supposed...

http://selfcare.edc.bsnl.co.in/selfcare/start.swe#SWEApplet1 where I.entered my User ID (rpandey69) and password, but it surprisingly says:The password you have entered is not correct. Please enter your password again.(SBL-DAT-00569)at http://selfcare.edc.bsnl.co.in/selfcare/start.swe#SWEApplet1I repeated the process several times but got the same result!