Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have recently purchased a Mobile SIM from BSNL from BURDWAN city of West Bengal. After activation I have found that SMS of ATM money withdrawal of some other person having account in SBI is coming to my Mobile. This has been shown to the BSNL office in Burdwan. However on checking the documents, he informed me that the Mobile no is correctly registered in my name. Regarding the wrong ATM withdrawal message coming to my mobile no, he showed helplessness and advised me to talk to State Bank Official. On approaching the concerned official of local SBI main branch, the reply was same. Since the message does not show full account no, nothing can be done. The different possibilities that came out in the above discussion is that a) BSNL is issuing used old numbers without ensuring possibilities of fraudulent use of such re-used mobile numbers. b) The real owner of the SBI account is not receiving the information of withdrawal from ATM. Therefore any fraudulent use of the ATM card will not be detected. This seriousness is being ignored by Bank. Since my mobile no is getting involved, any serious investigation will unnecessarily involve me. Hence SBI may be asked to identify the real account holder and rectify the wrong entry if any. The message I am receiving on my mobile is as follows: FROM: BP-ATMSBI "Rs9000 withdrawn at SBG ATM S10A[protected] FALTA EPZ BRANCH, KOLKATA FROM A/C XXXX2721 ON 070315 TXN#5350. AVL BAL... RECEIVED 19:51, 7 MAR Thanking you S Samanta [protected]@gmail.com Mob No: [protected] Mob no with the problem: [protected]

I LOST MY MOBILE HANDSET ALONGWITH MY SIM CARD ON NH 2 AS I AM TRAVELLING FROM NOIDA TO LUCKNOW ON DATE 09/03/2015. MY MOBILE NO.WAS [protected] . I WANT TO BLOCK THE SIM CARD SO THAT NO ONE MIS USE IT. ONLY FOR BLOCKING A SIM CARD. I REQUEST THE BSNL TO BLOCK MY SIM IMMEDIATELY. MY OTHER MOBILE NO IS [protected]

I am a cell one user for more than 10 years. The service in Chennai has turned from bad to worse and now even the SMS are not getting delivered without a delay. I am a doctor and I am facing a lot of issues with connectivity. If this is the case or if the authorities want BSNL subscribers to migrate to other service providers kindly advise regarding the same. I have lost a lot of clients as a result of poor connectivity. I can show more proof of having made complaints in this regards with no effect. BSNL is proving to be a platform for other service providers to get more client's.

http://selfcare.edc.bsnl.co.in/selfcare/start.swe#SWEApplet1 where I.entered my User ID (prasad118) and password prasad007, but it surprisingly says:The password you have entered is not correct. Please enter your password again.(SBL-DAT-00569)at http://selfcare.edc.bsnl.co.in/selfcare/start.swe#SWEApplet1I repeated the process several times but got the same result!... Customer id : [protected]

I lost my mobile and SIM today(14/3/2015) at around 4.30 PM in Vasco, Goa, (police complaint has already been lodged in Vasco Police Station today (14/3/2015) around 5.30 PM)and want to block the SIM immediately to avoid any misuse or unpleasant situation .My BSNL no. is [protected](GOA SIM). SIM is in the name of J.S.R.Parabrahmam. For further information please forward a mail to [protected]@rediffmail.com. Thanking you, J.S.R.Parabrahmam

I have made payment using debit card, bank says bill paid and one cellone representative says bill received another one is saying that payment was not received. Even there is no complain email address on the website http://www.bsnl.co.in/

I lost my mobile and SIM today at 5:15 PM near DELHI metro( YAMUNA BANK) and want to block the SIM immediately to avoid any misuse or unpleasant situation .My BSNL no. is [protected](ODISHA SIM). SIM is in the name of PRIYATOSH PARIDA For further information please forward a mail to [protected]@gmail.com Thanks Pragyan Priyadarshini

MY LAND LINE NUMBER IS[protected]. I HAVE NOT OPTED FOR BSNL HUNGAMA PACK. BUT EVERY MONTH AN SUBSTANTIAL AMOUNT IS BEING DEDUCTED TOWARDS THE ABOVE. MY COMPLAINTS TO BSNL ORALLY HAS NOT YEILEDED ANY RESULT. NOW I REQUEST THE BSNL TO DISCONTINUE THE HUNGAMA PACK WITH IMMDIATE EFFECT AND REFUND THE AMOUNT CHARGED.

Dear sir, I would like to know the call history details for my BSNL prepaid mobile no - [protected], from 01/02/2015 to 12.03.2015. Today, I have checked my prepaid account and noticed that Rs175 was deducted after my recharge. Pl check and send call history details to me as early as possible. My e mail id is: [protected]@yahoo.com With regards K.Gunasekaran [protected]

MY NAME BHASKAR PAL RAI MOBILE NO[protected] HANDSET MICROMAX UNITE 2 A106 I COULD NOT USE BSNL 3G SERVICE REGARDING A SUITABLE APN SETTINGS AND I THINK MY MONEY IS WASTED. PLEASE DO SOMETHING.

My land line no [protected]. I have taken broad band connection @675 plan and as per plan my charges for a year should be rs.7425, but bsnl has raised bill of rs.11, 275/ including many unexplained hidden charges. First of the thing when as per plan amount should be rs.7425 but in bill it is mantioned 7960.86, than some adjustment hidden charges rs.2175 than rs.57 user charges than tax rs. 1111.42. Bsnl being govt. Undertaking is not supposed...

http://selfcare.edc.bsnl.co.in/selfcare/start.swe#SWEApplet1 where I.entered my User ID (rpandey69) and password, but it surprisingly says:The password you have entered is not correct. Please enter your password again.(SBL-DAT-00569)at http://selfcare.edc.bsnl.co.in/selfcare/start.swe#SWEApplet1I repeated the process several times but got the same result!

My name is M.Eralingappa . My BSNL land number is[protected]. I request you to kindly deactivate all BSNL HUNGAMA services immediately. I had already submitted my complaints two times in February 2015. Service was activated without my consent and when i approached BSNL customer care with same complaint they gave me contact number for deactivation of service. calls made to that number is ending abruptly within 10-15 second without me registering my complaint. Now iam forced to pay for services which i didnt opt for or services i was not made aware of. Kindly take necessary action. [protected]@gmail.com

hi this is sudhir my mobile no [protected] i recharged through bsnl online two times amount debited in my card, but not recharge, when the amount credit to my account, but till my amount not credited to my bank, transcation id is TXT[protected], 11/03/15, and another transation id is TXT[protected], 5/03/15.PZ GIVE ME DETAILS THANKU

To CGM, Orissa Telecom Circle and Customercare of MobikwikDear Sir, On 04.03.2015 I recharged the mobile number of my Wife through Mobikwik(online). The mobile number was [protected] and amount of recharge was Rs 100/=. On recharge I noted that amount has been deducted from my bank account and no talk value got credited to the number [protected]. Immediately I contacted the Mobiwik customer care but they replied that from their end recharge was successful. They asked me to contact the operator’s customer care with operator reference ID: [protected] (for Mobikwik Transaction ID: [protected]) . Accordingly I contacted the customer care of BSNL from that number [protected]. The customer care team told me to wait some time. In the mean time I contact the customer care team almost thousand and one times, but every time that same message is being thrown to me “Please wait for some more time, presently we have no information about this recharge.” What is this? Does BSNL think that it is best of its kind in India? What is the utility of giving so many advertisements in the market (after spending huge amount of money) if the existing customers are not getting satisfied? Almost Almost 6 days are over, but I did not get any talk value against that number. If this is the case how the customer would rely on BSNL system. I thought of writing my complaint to customers’ forum and different social network sites, but before that I thought it would have been better if I approach BSNL authority first. Hope BSNL authority will look into this matter and will take the necessary measures accordingly so that I get that talk value or the amount in form of refund.I will request both BSNL authority as well as Mobikwik Team to look into this matter so that I get my refund back or the corresponding talkvalue for the said mobile number.For your convinience I attached the copy of the email received from the desk of MobikwikRegardsDr Indrajit ChakrabortyM:[protected]

MY LANDLINE NO:[protected] PL DEACTIVATE HUNGAMA MUSIC ON DEMAND, HUNGAMA GAMES ON DEMAND & HUNGAMAMOVIES-HUMOV. WHICH WE HAVE NEVER ACTIVATED WE ARE UNNECESSARILY CHARGED FOR NO FAULT OF OURS. PL DEACTIVATE IMMEDIATELY OR SHOW US THE WAY THANKING YOU, SUSAMA BEHERA

Res Sir, My Land Line is not working also Brod band not working no DSl from last 06 days. I have told to operatar every day. Ihave also told to Manager of Degloor Branch- I details are as follows Shashikant Bhanudasrao Degloorkar A/P. Mukramabad Dist. Nanded L. L. No[protected] Maharashtra

Dear sir..anyone calling me on my this no.[protected]..calling again and again I dont know about caller that who Is calling me.that person give only missed call from [protected], [protected], [protected]...and when m trying to call on these numbers the ans. That no. Not rechable, no.not correct pls check the no. U have dialled.m so irritated from these missed callers.pls check out about these no. N pls sort out my problem. N give me a response soon...thnx.

Dear sir my name is shaik mahammad ali .atmakur town.nellore(dt)bsnl mobile no-[protected] .[protected]morning 9:30am iam recharge by my state bank freedom to mobile 150/-transection id-[protected] C6(0) so my money is not found my mobile.i will talk the castamar care not respanse.iam so distrub lose of time

I have been a BSNL Customer for long and utilizing the BBH Combo ULD 945. It was alright and I had no problem till January 2015. However, the real problem had started from February, 2015, when the BSNL resorted to the unwanted and forcible imposition of the Hungama Services On Demand such as Music, Movies and Games upon me. I don’t understand the term “On Demand.” Should it not be in writing? Does this term be legally acceptable? It certainly attracts the provisions of IPC and CP Act I will approach the account department to submit a written complaint at Bajirao Road, Pune. I have called the hungama helpline and deactivate the forced services.My complaint is for the charges for Feb and March to date. Regards, Pushkar [protected]