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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 361

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A
ayupkhan
from Gurgaon, Haryana
Jan 1, 2015
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Address: Kanyakumari, Tamil Nadu

I have changed my old sim to micro sim without change my cell no [protected].after that the sms regarding the call duration, call cost, balance were not received, I have registered a complaint on 18/12/2014.complaint no is 4L31TN357310.Today bsnl sent a sms stating that the problem is rectified.But still now the problem is not yet rectified.Please rectify the same.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    A
    abcd xyz
    from Indore, Madhya Pradesh
    Jan 1, 2015
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    Address: Shajapur, Madhya Pradesh

    Respected sir I am Shubham kataria from AGAR MALWA Dist-AGAR Pin-466441 MP . Sir, i have one bsnl broadband connection, my landline no is [protected] and it is not working from moring, i registered my complent in bsnl office .when No one come to repair line or to see problam, i again vist to bsnl office at this time No one give proper repla and saying "iske AREA me to Soni ji rehte ha par vo ghar gaye ab kon jayge... and every one seting to complet there working hours ... i hope you will understand problam and resolve it as soon as possible and taking action on such type of office ... Thanking you SHUBHAM KATARIA
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      P
      Premnagar
      from Pune, Maharashtra
      Dec 31, 2014
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      Dear sir or mem, I TYPE ALL WORDS IN HINDI.. Aaj k Yug me jaha pe hum sabhi log ye sunte aa rahe hai ke ab desh internetnet se chalega par ye to lewal sunne ki baate rah gai hai ... kyoki Ham log to kewal internet to humne dekh hi nahi. Kyoki aaj pure 4-5 saal ho chuke hai Jab se BSNL ki Cable Brake Huyi hain Premnagar me Tab se Lekar AAj tak Nahi Jood Payi.. hainKyoki Jise Bhi Bola Gaya wah Bolta Hai k Upar se Oder nahi aaya hai..To Kya Upar kaha pe hai ...Ya hai hi nahi jo Sunta nahi... Yadi koi hai to plz hum Garibo ki Help Karo plz BSNL Ower Sir or Mem ... Agar aap tak Humari Ye Msg Pahuchi hai to is Msg ko Ignore Naaa... Karna plz aur humari Help Karna .. k Humare yaha pe fir se BSNL ka Cable Supply ho jaye. Premnagar Surajpur Chhattisgarh India 497333
      Aug 14, 2020
      Complaint marked as Resolved 
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        TASEEM
        from Deoband, Uttar Pradesh
        Dec 31, 2014
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        Address: Shamli, Uttar Pradesh

        DEAR DIR, maine bsnl ka recharge 135 ka 25 dce 2014 me karaya jisme 335 mint milte hai kal date 30 dec 2014 me kareeb 19000 sec baki thi, aaj date 31 dec ko jab mai ek argent call karne laga to mobile me se mint khatam thi. jabki mere 135 ki minte ek month chalti hai customer care call ki to koi responce ni mila is liye aap ki pass complane dal raha ho
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        Aug 14, 2020
        Complaint marked as Resolved 
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          R
          Ratnakar NB
          from Mumbai, Maharashtra
          Dec 31, 2014
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          Address: Dakshina Kannada, Karnataka

          For phone problems you have so many No. All staff are escaping with falls information. I recharged my mobile for network. I am getting mail, Facebook, but not getting what's app...trying to speak to all your no. Someone gave configuration, it is ask ing for pin...then they say 1111...it's not working. Thought like complaining now...or ...now compelled to change my No. To other private companies. As a Govt.organisation, I know it is a waste to complain... Ratnakar
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            L
            Latha Santhaseelan
            from Pathanamthitta, Kerala
            Dec 31, 2014
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            Address: Chennai, Tamil Nadu

            Complaint booking no:[protected] dated 22/12/2014 Attended but still the land line is dead.My land line no;24725937.Again i made a complaint the no is;[protected]. No response still. Compairing to private service you will loose yr customer if this happenned . Pls I request you to do the needful. Latha Santhaseelan
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              P
              Praveenmj
              Dec 29, 2014
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              Address: Chennai, Tamil Nadu

              I am praveen KUMAR from kovilambakkam chennai. In my area over 50 people's landline phones are dead from 18-DEC-2014. I DON'T KNOW what steps bsnl is taking. They should deduct these days from billing. Till today 29-DEC-2014 PHONE is not working. Kindly do the needful.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                R
                RAGHU VIBHUTI
                from Pune, Maharashtra
                Dec 28, 2014
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                Address: Udham Singh Nagar, Uttarakhand

                Dear sir, I have done recharge of Rs.150/- from my IDBI sb a/c on dated 27.12.2014, but could not get either value for my SIM no. [protected] or refund into my account. kindly refund my amount or recharge my sim no. [protected]. Raghu kumar Kashipur, Udham Singh Nagar, Uttarakhand-244713 my alternate No.[protected]
                Aug 14, 2020
                Complaint marked as Resolved 
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                  S
                  syed85syed
                  from Mumbai, Maharashtra
                  Dec 27, 2014
                  Resolved
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                  Dear/madam I ported my number from Airtel to bsnl in that Pv49 plan recharged .Then they told me 20mb 3g data u will get. I am not able to able to accessing that i called my times to customers care but no response .they will give. Docket number after that massage is coming u r problem is solved this the docket number is 4L26KT345767 and my mobile number is [protected] kindly requesting solve the problems as soon as possible Best Reqards SyedAasraf [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    P
                    prabodh arya
                    from Kolkata, West Bengal
                    Dec 26, 2014
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                    Address: Dehradun, Uttarakhand

                    respect sir, mera bsnl no [protected]hai jis par maine 10.12.2014 mein porting code BW 337338 liya tha aur es ko maine vodaphone mein port ke liye apply kiya tha jis ko bsnl ki aur se cancil kar diya gaya tha. maine fie se 26.12.2014 ek new porting code le kar vodaphone mein port ke liye aply kiya hai. so i request u ki es bar meri vodaphone porting request ko accept kar mere no [protected] ko vodaphone mein port kiya jaye. with regard prabodh arya (adv.)
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      Address: Ghaziabad, Uttar Pradesh

                      I had submitted an application for closure of broadband connection on telephone no.[protected] registered in the name of my father Dr. R.P.singhal, on 13th September’ 2014( Copy attached). The broadband connection was not working since one week prior to the date of application. Till i.e. 23rd September ‘ 2014, no action was taken by SDO telecom Vasundhara Ghaziabad area Mr. Suresh Sharma ([protected]). When I went to him, he asked...
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                      kanchu1
                      from Nagpur, Maharashtra
                      Dec 26, 2014
                      Resolved
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                      Address: Nagpur, Maharashtra

                      my mobile has cell one error 40, so that it hags my mob.i want to remove it and my mob. 3G Data Charges are very low with cellone, the signal strength is very poor and not getting high speed . My mob internet connection is so poor.i gave msg. for 3G but there is very loose connection of net.
                      +2 photos
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        V
                        vasu vadan
                        from Vepagunta, Andhra Pradesh
                        Dec 26, 2014
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                        Address: Visakhapatnam, Andhra Pradesh

                        I submited a complaint on 25.12.2014, my landline phone is not working from last 4 days. My complaint without being rectified complaint closed.no bsnl person attended how can they close the complaint . My land no.[protected], complaint no.[protected] today again I registered a complaint.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          M
                          MOOTPREM
                          from Delhi, Delhi
                          Dec 26, 2014
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                          Resolved

                          Address: Bangalore, Karnataka

                          I have been frequently trying to reach the Customer Care Nos.[protected], [protected] & [protected] for Bangalore Circle to block my Mobile SIM, but my efforts have turned futile because the number is either busy or gets suspended mid way when we key in the required inputs before getting to the customer care executive. I am in a hurry to block my SIM Card as the same has got locked into the SIM Holder of a new Mobile Set purchased by me. The SIM is not active in the new Phone and I am not able to release the SIM from the holder. The set is now being surrendered by me (alongwith the locked SIM Card) for replacement. I therefore request BSNL to deactivate/block the SIM to ensure there is no misuse, I am separately applying for a duplicate SIM Card at the local Customer Care Centre. Regards M Prema kumar
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            vadrevu
                            from Warangal, Telangana
                            Dec 26, 2014
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh

                            Even though 3G Data Charges are very low with cellone, the signal strength is very poor and not getting high speed as being advertised by BSNL at Hyderabad in particular Ramanthapur area. Most of the times signal loss and if getting signal will be very slow. This is going on for a long time but no one is taking care of this. Srinivas
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              S
                              srinirajesh
                              from Chennai, Tamil Nadu
                              Dec 26, 2014
                              Resolved
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                              Address: Chennai, Tamil Nadu

                              Ref: Mobile No: [protected] Dear Sir, With reference to the above subject I would like to bring in to your kind notice that my payment got delayed this time for 4 days. My Outgoing calls were stopped by Cellone from Monday (22/12/14) and I have paid my bill on 23/12/2014 Till writing this mail I could not get connectivity and very sad to say that they should not treat the customer like this and i have been using this number for the last 7 years and felt very bad about your activity. They should not treat a good customer like this. For the last 5 days I could not make any outgoing calls and I am working in Marketing Department and finding it very difficult to work without mobile. Thanks & Regards Rajagopal
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                S
                                Sujata- Ghainna
                                Dec 25, 2014
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                                Today on 25 th december at 8:20 am i made a transaction of Rs 200 to recharge my prepaid mobile no [protected].which was unsuccessful as i received the message of error.But the amount of rupees 200 has been deducted from my account.Plz tell me what to do...txn id is TXL[protected]. Kindly contact me on this number[protected]
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                                  saravanan85
                                  from Chennai, Tamil Nadu
                                  Dec 25, 2014
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                                  Resolved

                                  Address: Coimbatore, Tamil Nadu

                                  DEAR SIR, MY MOBILE NUMBER IS [protected], LAST 1 WEEK MY PRE PAID NET CONDUCTION IS NOT WORKING PLEASE SOLVE THE PROBLEM AND RE ACTIVATE THE NET WORK CONDUCTION THANKING YOU
                                  +1 photos
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    janardan_S
                                    from Mumbai, Maharashtra
                                    Dec 24, 2014
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                                    Address: North Goa, Goa

                                    I Mr. Janardan Waman Shetgaonkar was applied for New land line and Broadband connection in month of September 2014 at Office of Mapusa, Goa. Landline connection is given on 10/11/2014 (Phone No.[protected]. But Broadband connection is not yet given. Kindly look into matter and do the needful on urgent basis.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      nagel2211
                                      from Morjim, Goa
                                      Dec 23, 2014
                                      Resolved
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                                      Resolved

                                      Address: South Goa, Goa

                                      I have made several complains to BSNL regarding the poor link speed that I receive. I am using the BBG Combo ULD 2799 plan which proclaims 4Mbps. I do not receive 4Mbps, nor do I receive 512Kbps. After contacting, they always say that I'm getting my full 4Mbps, and that my link is limited to 4Mbps as I'm on the 4Mbps plan. But I do not get 4Mbps. I receive pathetic link speeds ranging from 56Kbps to 300Kbps. Their Customer Care never have a solution, nor do they even bother to rectify or give any detail about the matter, they just say that you are receiving the speed that you have paid for. Don't you think that Rs.2799 is a lot to pay for a connection that is not even giving speeds of 512Kbps? To whomever it may concern, kindly get this matter resolved.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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